hard skills for administrative assistant resume

Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years. 

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments. 

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do? 

• Doing administrative and clerical tasks (such as scanning or printing)
• Preparing and editing letters, reports, memos, and emails
• Running errands to the post office or supply store
• Arranging meetings, appointments, and executive travel
• Answering phone calls and taking messages
• Maintaining folders on servers
• Recording meeting minutes
• Liaising with teams and units
• Tracking petty cash
• Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon). 

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment. 

Does that sound like you? 

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

• How to present your contact information
• How to write a strong resume summary
• The 23 hard and soft skills hiring managers want
• Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too. 

Looking for a resume example for a different position? Check out this list:

• Office Assistant Resume
• Executive Assistant Resume
• Consultant Resume
• Accountant Resume
• Bookkeeper Resume
• Business Analyst Resume
• Financial Analyst Resume
• Bank Teller Resume
• Banking Resume
• Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do. 

Include your email address, phone number, and location in the header of your resume. 

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience. 

2. How to Write a Strong Administrative Assistant Resume Summary 

Let’s start with a really important part of all resumes – the summary. 

Your summary is where you highlight your skills and how they can bring value to the employer. 

Let’s look at Jeremy’s resume. 

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished. 

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’. 

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams. 

Above all, Jeremy’s summary is specific. 

If you compare the specific and vague summaries below, you can see immediately which one is more appealing. 

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills. 

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job. 

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume. 

• Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
• Database management
• Calendar management
• Quickbooks and Xero
• Proficiency with photocopiers, scanners, and projectors
• Accurate data entry
• Inventory and supply management
• Editing and Proofreading
• Billing and record-keeping
• Business Knowledge
• Communication (written and verbal)
• Prioritization and problem-solving
• Organization and planning
• Research and analysis
• Attention to detail
• Customer service
• Phone Etiquette
• Emotional Intelligence
• Responsibility
• Teamwork and delegation
• Management and training
• Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity. 

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer. 

Look at how Jeremy does this.  

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark. 

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

• Developed policies that saved the company 500 hours a year.
• Trained two interns in office tasks which later became full-time employees.
• Maintained appointment calendar for 12 conference rooms.
• Unlocked the office each morning.
• Made travel arrangements.
• Wrote letters and emails.

Ready to create your administrative assistant resume now? 

Suggested reading:

• Best Skills to Put on a Resume
• How to Optimize your LinkedIn Profile to Complement Your Resume
• How to Start a Cover Letter - 4 Tips for the Perfect Opening

To provide a safer experience, the best content and great communication, we use cookies. Learn how we use them for non-authenticated users.

Protect your data

This site uses cookies and related technologies for site operation, and analytics as described in our Privacy Policy . You may choose to consent to our use of these technologies, reject non-essential technologies, or further manage your preferences.

• Resume and Cover Letter
• Administrative Assistant...

Administrative Assistant Skills: Add to Improve Your Resume!

7 min read · Updated on May 15, 2024

Here are top skills to include on an administrative assistant resume.

Administrative assistant skills are necessary in a variety of jobs. Beyond Administrative Assistant positions, they are pertinent in Office Manager, Office Assistant, Executive Assistant, and Receptionist roles. If you're aiming to land a job in any of these positions, it's vital that your resume reflects the most common and in-demand administrative skills for success.

Read on to learn more about the top administrative assistant skills, with tips on incorporating them into your resume. 

Top Administrative Assistant skills

Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. This section covers some of the most in-demand Administrative Assistant skills to consider for your resume. 

Organization

For those in Administrative Assistant-type roles, there are many moving parts, from scheduling and travel arrangements to answering client questions and filing critical documents. This aspect of the role requires excellent organizational skills to ensure nothing falls through the cracks. 

Examples of applying organizational skills at work include:

Creating an easy-to-understand filing system

Using software to track daily to-do items

Maintaining calendars and travel arrangements

Coordinating team meetings

Problem-solving

Administrative Assistant-type professionals apply problem-solving skills daily. From helping a client get the information they need or a new hire access their new work accounts to assisting a manager in rearranging his schedule due to his forgetting about a personal appointment. It's about coming up with the answers and solutions you need quickly.

Additional examples of applying problem-solving skills at work include:

Developing a creative solution to a customer issue

Effectively communicating the details of problems with the team to work together on a solution

Brainstorming solutions to a problem with a coworker

Written communication

Though written communication falls under the bucket of communication – written and verbal – they're worth listing separately. One can be good at verbal communication and not as good at written communication, and vice versa. Though, both are vital in administrative roles.

Both written and verbal communication require you to interpret correspondence and effectively respond, requiring skills like active listening and critical thinking. Written communication , however, also requires technical skills, like being able to write in clear English with proper punctuation. From there, you also need to apply the hard skills of editing and proofreading before sharing your written work or communications. 

Examples of written communication at work include:

Proofing and editing an email response before sending it

Writing a CEO corporate communication to employees and sending it

Creating a presentation for monthly leadership meetings

Verbal communication

In administrative roles, you have to speak to all types of people, from coworkers and members of the leadership team to customers, clients, and other stakeholders. Therefore, verbal communication is an in-demand skill for anyone in this type of position. 

Examples of applying verbal communication skills in an admin role might look like:

Actively listening to a customer or client's concerns to help come to a resolution

Asking questions to clarify understanding of basic and complex topics

Communicating information to a range of people effectively

Attention to detail 

When you're juggling several items at once, like scheduling calendars, making travel arrangements, handling meeting and event planning, ordering supplies, and answering phones, you must be detail-oriented. After all, the last thing you want to have happen is a manager ending up at the wrong work destination due to an error in booking or a team of managers showing up for a meeting on the wrong day. 

Examples of applying attention to detail at work include:

 Effectively coordinating quarterly employee meetings

Coordinating travel arrangements for the leadership team to attend an out-of-state meeting

Capturing customer complaints in a spreadsheet

Administrative professionals don't work in a vacuum. Yes, many members of an organization rely on them for support. However, they also require other employees to collaborate and complete day-to-day tasks and projects. This means teamwork is necessary to move work forward. 

Here are some representations of teamwork at work:

Working together as a team vs. individually

Applying collaboration when coming up with solutions and innovations

Using empathy in an attempt to understand another's perspective

Additional Administrative Assistant skills & proficiencies

Here are additional Administrative Assistant skills to consider for your resume, broken down by hard and soft skills . 

Administrative Assistant hard skills

Microsoft Office 

Supply management

Inventory control

Office administration procedures

Telephone skills

Expense reporting

Travel arrangements

Data analysis

Technological proficiency 

Administrative Assistant soft skills

Professionalism

Discretion and judgment

Resourcefulness

Anticipates needs

Emotional intelligence

Flexibility

Critical thinking

Time management

How to develop Administrative Assistant skills

There are several ways you can improve your administrative skills to enhance your resume.

Consider any gaps or areas for improvement. First, take inventory and make a list of the skills you currently have and ones you feel you can improve upon. If there's a certain type of administrative position you'd like to land, refer to the job description and identify any skills gaps to add to your list, as well. 

Seek out training. Referring to your list of skills gaps and areas to improve, seek training to cover them. There is a lot of low-cost and free online training to help you upskill and increase your value as a candidate.

Get certified. Certifications are not only a great way to show you have the knowledge and skills required for the certification, but they also show you're invested in your professional development. Popular certification options for the admin field include:

Certified Executive Assistant

Administrative Assistant Certification

Certified Administrative Professional (CAP)

Microsoft Office Specialist Certification (MOS)

Certified Associate in Project Management (CAPM)

Ask for additional work. Another way to improve your skills or fill in gaps is to request additional projects at work. For example, if you're seeking to learn more about how to use Excel, ask for a project that involves using that software. 

How to add Administrative Assistant skills to your resume

When incorporating soft skills into your resume, it's more common to highlight them through accomplishments vs. list them. For example, consider the following accomplishment:

Spearheaded $10M project to install new computer systems to increase efficiency by 25% regarding data input and output

This statement indicates the person has leadership, problem-solving, innovation, and creativity soft skills without directly listing them. 

It's ok to list pertinent soft skills in your competencies or skills list if you feel it adds value. However, it's generally best to show you have them through your achievements vs. simply saying you have them by listing them.

Hard skills, on the other hand, are typically written out specifically. For example:

Applied advanced Microsoft Excel skills to create pivot tables to increase data analysis by 15%

Microsoft Excel and pivot tables are both hard skills in this accomplishment.

Where to incorporate Administrative Assistant skills

Administrative Assistant skills should be incorporated throughout your resume, including in your: 

Resume summary

Work experience section, core competencies or skills section.

Your resume summary is a succinct three to five sentence paragraph that sits at the top of your resume just below your contact information. It's a good place to speak to some pertinent soft skills or hard skills that you have related to the job description. 

Your Work Experience section will make up the bulk of your resume. It's the best section on your resume to highlight skills linked to achievements. 

It's a good idea to include a Core Competencies section just below your resume summary. Here, you'll include 9-12 (15 max) core competencies you have related to the job.  

Land your next Administrative Assistant job!

A well-crafted resume skills section , highlighting your relevant skills for an administrative assistant position, will help your resume beat the applicant tracking system (ATS) and stand out to hiring managers. Use the top administrative assistant skills and proficiencies above to effectively write your resume to achieve these goals.

Are you confident that your resume represents your administrative skills in a way that will land interviews? Why not submit it for a free resume review to be sure? 

Recommended reading:

7 Signs Your Resume is Making You Look Old

Why a Simple Resume Layout is a Successful Resume

How to See If My Resume Is ATS-Friendly for Free

Related Articles:

Selecting the Right Resume Format for Your Job Hunt

Choosing a Resume Writing Service: What to Look For

Cashier Skills: Add to Improve Your Resume!

See how your resume stacks up.

Career Advice Newsletter

Our experts gather the best career & resume tips weekly. Delivered weekly, always free.

Thanks! Career advice is on its way.

Share this article:

Let's stay in touch.

Subscribe today to get job tips and career advice that will come in handy.

Your information is secure. Please read our privacy policy for more information.

Jobscan > Skills > Administrative Assistant

Administrative Assistant Skills

The key hard and soft skills required for an administrative assistant job in 2023 based on our database of over 10 million real job listings.

A skilled administrative assistant is critical in maintaining a well-functioning office environment, managing phone calls, scheduling meetings, and assisting visitors. With a diverse skill set that can include legal and medical skills, these professionals can perform tasks specific to various industries. By developing and showcasing administrative assistant skills on your resume, you can stand out in the job market and open doors to new opportunities.

How we got the data

We collected the data for this report from Jobscan’s massive database of over 10 million job descriptions and 17 million resumes. We analyzed the job descriptions to see which skills employers are looking for the most. Then, we analyzed the resumes to see which skills appear most frequently.

By knowing which skills are in high demand, job seekers can tweak their resumes and cover letters to showcase the most important skills for each job they apply for.

top 10 administrative assistant Hard Skills

Top 10 administrative assistant soft skills, top 10 administrative assistant skills on resume with high match rate.

• Communication
• Professional
• Administrative Support
• Customer Service
• Correspondence
• Organization
• Microsoft Office

Get a personalized resume report

See the exact skills you need on your resume based on the job you're applying for. Tailor your resume to show why you're the best candidate.

Top 10 administrative assistant skills

• Professionalism

Examples of how to write this skill on your resume:

• Facilitated communication between team members and clients, improving information flow.
• Reduced email response time by 30% by drafting and editing internal memos, reports, and presentations.
• Increased meeting efficiency through conducting and transcribing meeting minutes.
• Improved call routing accuracy by 15% by managing reception duties.
• Boosted internal communication by creating and distributing company newsletters.
• Improved client satisfaction by 20% through consistent adherence to company professionalism standards.
• Increased positive client interactions by liaising between clients and team members.
• Resolved conflicts and concerns diplomatically and professionally.
• Completed 10 professional development workshops and seminars to enhance skills.
• Maintained a clean and organized workspace, contributing to an improvement in office environment perception.
• Increased efficiency by implementing new document management and scheduling systems.
• Saved 15% on travel expenses by coordinating travel arrangements for senior staff.
• Reduced document retrieval time by 30% by organizing and maintaining filing systems.
• Improved meeting productivity by preparing and distributing meeting agendas.
• Cut office supply costs by 10% through effective inventory and order management.
• Enhanced client satisfaction by greeting clients and visitors warmly and professionally.
• Reduced customer inquiry response time by 20% via phone and email.
• Increased appointment scheduling efficiency through proactive assistance.
• Maintained a 95% satisfaction rate in client interactions through responsiveness and professionalism.
• Collaborated with team members to resolve customer issues, reducing resolution time by 30%.
• Improved correspondence quality through composing, editing, and proofreading.
• Increased mail processing efficiency by managing incoming and outgoing mail.
• Developed and maintained email templates, reducing response time by 10%.
• Boosted company newsletter and announcement engagement by 25% by assisting in the creation and editing.
• Enhanced email organization and retrieval efficiency through a well-organized filing system.
• Improved team efficiency by implementing a new task management system.
• Increased event attendance by 15% through effective office event coordination.
• Reduced scheduling conflicts by managing multiple calendars.
• Enhanced contact database organization, improving communication with clients, vendors, and partners.
• Improved project coordination efficiency through deadline and deliverable tracking.
• Improved presentation engagement by designing and producing PowerPoint presentations.
• Enhanced employee onboarding by assisting in creating PowerPoint training materials.
• Maintained consistent branding and design elements in company templates.
• Reduced PowerPoint-related issues by 20% by providing support and troubleshooting for staff.
• Developed and maintained an effective filing system, increasing document retrieval efficiency
• Improved filing system accuracy and compliance through regular audits and updates.
• Enhanced data security and confidentiality by implementing a document retention and disposal policy.
• Streamlined company record organization and archiving, resulting in a reduction in retrieval time.
• Trained new team members on proper filing procedures, contributing to an increase in filing efficiency.
• Reduced scheduling conflicts by 20% by managing and maintaining executive calendars.
• Improved meeting preparation efficiency by scheduling and coordinating team meetings.
• Saved 10% on travel expenses by organizing and communicating travel itineraries, accommodations, and logistics for staff.
• Ensured adequate staff coverage during vacations and sick leave, reducing disruptions.
• Improved appointment booking satisfaction through timely reminders and confirmations.
• Enhanced document quality using Microsoft Word for correspondence, reports, and memos.
• Improved data-driven decision-making using Microsoft Excel for organization, analysis, and presentation.
• Increased presentation engagement by leveraging Microsoft PowerPoint for internal and external audiences.
• Streamlined email communication and scheduling using Microsoft Outlook.
• Reduced Microsoft Office-related issues by 15% through troubleshooting assistance and training on software features and functions.

5 tips for writing administrative assistant skills on your resume

Create a bulleted resume skills section.

Use a simple, clean format that highlights your skills and experiences. Focus on readability by using bullet points and short phrases to present your skills. Properly organize your resume into education, experience, and skills sections.

“Adding a skills section to your resume is a great way to draw the recruiter’s attention to your most relevant strengths and competencies.” – Ashley Watkins , NCRW, NCOPE, Job Search Coach

For example, an administrative assistants’s bullet points might look like this:

• Managed calendars and scheduled appointments for multiple executives
• Coordinated travel arrangements for business trips and events
• Maintained efficient filing systems for easy access to important documents

Quantify your achievements

Use numbers to quantify your achievements wherever possible. This helps potential employers understand your abilities and the impact you can have on their organization.

“Recruiters and hiring managers are looking for relevancy of how and when you applied those skills, so provide examples of this in your experience section. Bonus tip: Don’t just insert the skill like a task–include results.” – Kelli Hrivnak , Marketing and Tech Recruiter

• Streamlined document management system, saving the company 10 hours per week
• Improved customer satisfaction ratings by 15% through effective communication and problem-solving skills
• Reduced expenses by 20% through effective inventory management and supply ordering

Tailor your resume to the job description

Read the description carefully and emphasize the relevant skills and experiences. Highlight the skills that the employer seeks and provide examples of how you’ve used those skills in your previous roles. Doing so can demonstrate that you’re a strong fit for the position and increase your chances of being invited to an interview.

“The ‘one-size-fits-all’ approach doesn’t work when it comes to your resume. For every job application, tailor your skill set to match the job description. Most companies use Applicant Tracking Systems (ATS) that filter candidates based on keywords and skills listed in the job description. So, research the role you’re applying for and distill the skills required.” – Ana Lokotkova , Career Coach and Advisor

In order to do this, “you must first understand what skills are most important for the target role,” says Ashley Watkins.

Here’s an example of how to tailor an administrative assistant resume to a job description:

Job Description: Medical Administrative Assistant at a Hospital

Requirements: Experience in managing patient records, scheduling appointments, and coordinating with medical professionals.

Tailored Resume Description:

• As an experienced medical administrative assistant, I’m passionate about providing exceptional patient care.
• I’ve managed patient records, scheduled appointments, and coordinated with medical professionals at various hospitals.
• I’m proficient in using electronic medical records systems like Epic and Cerner, and I’ve managed patient information and records accurately and efficiently.
• I’ve scheduled and confirmed hundreds of appointments, ensuring patients receive timely care.
• In my previous role, I prepared medical reports and maintained accurate records, reducing errors by 20%.
• I’ve also assisted medical professionals in providing exceptional patient care, which resulted in a patient satisfaction rating of 95%.
• I’m dedicated to providing excellent administrative support in the healthcare industry.
• My passion for patient care, combined with my proficiency in electronic medical records and scheduling, make me a strong candidate for the role of medical administrative assistant at your hospital.

“Focus on the sought-after and in demand skills. A great way to figure out what is currently in demand is by researching current job openings from your preferred companies and reading through the posting. Pay close attention to the preferred requirements section and build your skills section based on this list.” – Chelsea Jay , Career & Leadership Development Coach – Seasoned and Growing

Break resume skills sections into categories

If you’re applying for a role requiring a broad skillset, categorize your skills.

“If you opt to include a designated skills section on your resume, include up to 10 of your core competencies. Excessive skills lists are overwhelming and sometimes confusing to the reader.” – Kelli Hrivnak , Marketing and Tech Recruiter

For example, someone applying for a role as an administrative assistant might benefit from segmenting their skill lists as follows:

Administrative

Client Relationships

• Interpersonal
• Written and Verbal Communication

Bonus Tip: Use action verbs

Start each bullet point with an action verb . An action verb expresses an action, such as “create,” “build,” “manage,” “lead,” or “implement.”

Action verbs grab the reader’s attention and paint a vivid picture of what you accomplished at work.

Action verbs make your resume more interesting to read. They also show the kind of can-do attitude that employers are looking for.

What skills are required for an administrative assistant?

Administrative assistants require a diverse range of skills to excel in their roles. These skills include time management, computer proficiency, attention to detail, communication, organization, adaptability, problem-solving, customer service, multi-tasking, and confidentiality.

What technical skills do employers look for in an administrative assistant?

Employers look for administrative assistants with strong proficiency in office software such as

• Spreadsheets
• Industry-specific software

They also prefer candidates who know basic bookkeeping, data entry, and website management.

What administrative assistant skills are most important to highlight on a resume?

The most important administrative assistant skills to highlight on a resume are the ones that match the job requirements . Employers look for candidates who possess a combination of technical and soft skills. These may include

• Time management
• Computer proficiency
• Attention to detail
• Communication skills
• Adaptability
• Problem-solving
• Customer service
• Multi-tasking
• Confidentiality

What soft skills should all administrative assistants possess?

Soft skills are essential for administrative assistants to succeed in their roles. These include excellent communication, interpersonal skills, teamwork, positive attitude, willingness to learn, adaptability, time management, and problem-solving. Maintaining a professional demeanor, managing stress, and prioritizing tasks are important soft skills for administrative assistants.

Explore More Skills

Build my resume

• Build a better resume in minutes
• Resume examples
• 2,000+ examples that work in 2024
• Resume templates
• Free templates for all levels
• Cover letters
• Cover letter generator
• It's like magic, we promise
• Cover letter examples
• Free downloads in Word & Docs

13 Administrative Assistant Resume Examples for 2024

• Administrative Assistant Resume
• Admin Assistant Resumes by Experience
• Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

Emma had spent the past few years working hard in NYC, building skills and qualifications as an administrative assistant, but one day she realized she really wanted to move back home to spend more time with her mom. Proud of her progress so far, Emma began looking online for jobs in her hometown and quickly realized she’d need to build a resume that reflected everything she’d learned.

“Where do I begin?” she stressed, whipping up a quick set of search results—including our useful resume tips , which caught her eye immediately. Thanks to her understanding of how to combine large and small tasks for peak organization, she was able to quickly develop a resume and generate a cover letter to impress!

With some determination and our hefty stock of administrative assistant resume examples at hand, soon you can be following up with your brand-new boss, just like Emma!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

• Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
• You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
• Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

• Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
• Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

• Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field. 
• If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect. 
• Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

• For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
• If you’re still working out  how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

• In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

HR Administrative Assistant Resume

• Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

• Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

• Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

• That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
• Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

• We’d recommend  formatting your resume  using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
• Include your specific experience verifying information, performing billing responsibilities, and recording data. 

Administrative Assistant/Receptionist Resume

• If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
• The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades. 
• Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
• Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

• Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
• Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

• Here’s a tip: highlight your achievements in light of the  administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
• Want to include more skills but don’t know how? Try adding a  hobbies section to your resume  to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
• Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

• Front Desk Receptionist
• Office Assistant
• Receptionist

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including: 

• Administrative assistant skills
• Formatting your administrative assistant resume
• Quantifying your previous impact
• Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters.  Your resume will be rejected if you don’t have enough matching keywords.  

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right  resume skills . You can do this by focusing on the  administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours: 

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply! 

Compare the list of skills you wrote down from this job description with ours :

• Scheduling and organization
• Communication
• Process automation
• Independent worker
• Detail-oriented
• Health insurance
• Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

• Microsoft Office
• Data analysis 
• Financial reporting
• Google Calendar 
• Answering calls
• Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using  reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

• Page Length:  Keep your resume to  exactly  one page: no more and no less. 
• Bullet Points:  Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier. 
• Icons/Images:  Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them. 
• Job Title:  Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it. 
• Objective/Summary:  If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume. 

A  resume objective  is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each: 

• This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective. 
• This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company. 
• This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
• Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate. 

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers).  Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles: 

• Number of people:  It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base. 
• Efficiency improvements:  Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time? 
• Scheduling:  How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings? 
• Billing:  Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports? 

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

• Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
• Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
• Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it:  you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize: 

• The objective/summary:  Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
• Skills:  Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job. 
• Job description bullet points:  You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy. 

Administrative assistant resume

• Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring. 
• If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily. 

Entry-level admin assistant resume

• For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized. 
• This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Executive admin assistant resume

• Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility. 
• You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth. 

Medical admin assistant resume

• Focus on highlighting your capacity to manage insurance billing and claims. 
• Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume. 
• Demonstrate your understanding of important skills for admin assistants specific to the medical field. 

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Senior admin assistant resume

• Ensure you showcase skills that set you apart from less experienced administrative assistants. 

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free  resume checker  to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our  AI resume builder , where you can begin the process with built-in AI-powered tips and proper formatting. 

Applying for an Administrative Assistant Job? Here's How to Write Your Resume (Example Included)

Administrative assistants play a crucial role in keeping a team, department, or office running, often specializing in managing important functions like maintaining files, booking meetings, and greeting visitors so that the people they support can focus on their own specialties. Office assistants are often seen as the “go-to” people in the office. And for good reason—countless tasks and responsibilities fall under their job description.

Being an administrative assistant allows you to flex your organizational muscles, leverage your talent for multitasking, and interact with clients and colleagues at every level of an organization. It can be a fantastic job for someone fresh out of college or returning to the workforce as it allows you to cultivate a diverse array of highly transferable skills. But this field also offers loads of opportunity for growth and variety, enabling you to build a long, happy, and successful career in office support.

Whether you’re just starting out, making a career shift, or looking to develop an already established career in the administrative space, you’ll need a resume that showcases your most relevant skills and transferable work experience.

Here’s how to write a fantastic administrative assistant resume to land your next job.

Learn to Beat the (Applicant Tracking) System

When you apply to a job online, your resume usually gets submitted to an applicant tracking system (or ATS for short). These programs scan your resume for specific terms (like “administrative support” or “calendaring”) to determine whether or not your experience is a match for the company’s needs. If you don’t have enough relevant keywords on your resume, the ATS might automatically reject your application—even if you actually have the right experience. It’s far from a perfect system.

The good news is there are ways to work with the ATS to ensure that your resume gets in front of a real human. Tailoring your resume to reflect the job duties listed in each posting is a great place to start because it ensures that you’re incorporating relevant keywords.

I know that updating your resume for every opportunity might sound cumbersome, but it’s actually a lot easier than you might think! Just remember this golden rule: If a job duty is listed in a job posting and you have experience performing that particular job duty, then it belongs on your resume.

Another great way to ensure that your resume makes it past the ATS is to incorporate keywords that are common to administrative assistant job postings. Here are a few examples to get you started:

• Administrative Support
• Calendaring
• Customer Service
• Drafting Emails
• Meeting Coordination
• Meeting Minutes
• Microsoft Office Suite
• Office Support
• Proofreading
• Social Media
• Travel Arrangements

Be Specific About Your Experience

While administrative skill sets are highly transferable from one company or industry to the next, administrative assistant jobs aren’t one size fits all. So in addition to reading up on your work experience, recruiters might be especially interested in learning additional details about your past jobs, like:

• The types of industries you’ve worked in (e.g. pharmaceutical, tech, or housewares)
• The company or office size (e.g. 20-person office or 300-person company)
• The departments you’ve supported (e.g. sales, marketing, or human resources)

Take a look at the example resume below to see how you can seamlessly incorporate these details into your own resume.

Write Compelling Bullet Points Full of Details and Numbers

Because administrative assistants play a vital role in the daily functions of most offices, you might assume that everyone knows what you do. But you still have to be specific. So rather than writing general bullet points and expecting recruiters to know what they mean, take this opportunity to tell a story about your unique experiences. I’ll give you an example.

Say you were responsible for ordering lunch at your last job. You could write a vague bullet point like “ordered lunch for the office” or you could really spell it out by saying something like “coordinated daily lunch orders for 15-person office while accommodating dietary restrictions and staying within $3K monthly budget.” Both bullet points describe the exact same job duty, but the latter paints a vivid picture using specific details and numbers. Plus, it’s way more interesting to read!

You can fill your resume with compelling bullet points using this simple formula:

• Action verb + job duty + corresponding detail, metric, or outcome

Quantifying your experience by using numbers, metrics, or percentages to describe your job duties or accomplishments wherever possible is a great way to jazz up your bullet points. Feeling stuck? It might be helpful to keep these questions in mind as you write:

• How many people were impacted?
• Did I finish this on time or within budget?
• Did I save the company time, money, or hassle?
• How often did I perform this task?

Spotlight Your Specialties and Technical Know-How

Are you a PowerPoint savant? A whiz at finding great airfare or hotel rates? Do you excel at Excel? Whatever your specialties might be, they’re worth highlighting on your resume. Creating a dedicated technical skills or areas of expertise section will help prospective employers to fully understand the breadth of value and experience you bring to the table. So don’t discount your fluency in Microsoft Office Suite or your event-coordinating expertise.

Not sure what to include? Try reading through a few job postings to get a feel for the technical skills or specialties that are most coveted and making a list of the things you have experience with. These sections are also easy to edit as you’re tailoring your resume for a specific job posting.

Looking for administrative assistant jobs? Search on The Muse .

A Few Basics to Keep in Mind

Use a single page, chronological layout. While there will always be exceptions, a single-page chronological resume , which lists your experience in reverse chronological order, is usually the way to go. Recruiters love simple, straightforward resumes that are easy to read (and scan). The truth is many receive hundreds of resumes for every job posting they manage, and they just don’t have time to read through multiple pages or decipher complicated layouts.

Make your sections easy to scan. Dividing your resume into clearly defined sections will make the content of your resume much easier to digest. Try using bold lettering, underlining, or centering each heading to make each section stand out. Most resumes will include your name and contact information at the top and sections dedicated to your work history, technical skills, and education. You might also include a summary or areas of expertise section, depending on your experience.

Consider a key achievements callout. If you’ve had the opportunity to work on special projects (like office moves, company events, or new system rollouts), you might want to consider creating a special subsection to highlight these accomplishments. You can see this in action in the example below.

Don’t forget to proofread. Some recruiters will automatically reject resumes with typos or mistakes. Don’t let that happen to you! Always give your resume one final look before you submit an application—even if you’re sure it’s flawless. Better yet, ask a friend, family member, or trusted colleague to proofread it for you.

New to the Admin World? Read This!

If you’re looking to land your first-ever administrative assistant job, you’re going to need a resume that captures your transferable skills and highlights your most relevant experience in a way that recruiters can easily understand. Don’t make them scour your resume in search of transferable experience—spell it out for them! Here’s how:

1. Use a Summary.

Summaries are a great way for new job seekers or career changers to explain how they see their seemingly unrelated experience will translate into a new role. As you write your own, be sure to play up your relevant soft skills, mention your most highly transferable experiences, clearly state your intentions, and try to keep it short and sweet (just a couple of lines). No sweat, right?

Let’s say you’re a recent graduate who’s worked summer jobs as a sales associate at a retail store and a front desk attendant at a local hotel. Here’s what your summary might look like: “Outgoing, organized, and detail-oriented recent graduate with two years of experience managing files, drafting correspondence, conducting internet research, and interacting with guests in the retail and hospitality space. An adaptable multitasker looking to blend customer-facing experience with office support skills in an entry-level administrative assistant role.”

2. Identify Your Transferable Skills

No matter what your past work experience looks like, I’ll bet you've had a fair amount of exposure to administrative work. Whether you’ve worked in retail or food service, spent a semester as a teacher’s assistant, taken on a leadership role with an on-campus club, or volunteered at your child’s school (just to name a few examples), chances are you’ve already performed at least a few admin-related duties. Skills like answering phones, greeting customers, taking orders, planning events, scheduling meetings, managing files, and creating PowerPoint presentations are all highly transferable. Before you sit down to write your resume, make a list of all your relevant skills.

3. Consider an alternative layout.

I know, I just said that recruiters tend to prefer a traditional reverse chronological format. But if you’re new to the workforce or have a less-than-cohesive work history, you might want to consider an alternative layout.

If this will be your first-ever office job and you don’t have much (or any!) directly relevant experience to speak of, a functional resume might be the way to go. Functional layouts allow you to keep the focus on your education and relevant skills (like making phone calls or organizing files), while taking the focus off your dates of employment or past job titles.

Fresh out of college? You might try a combination resume , which will enable you to highlight your relevant skills first in addition to featuring your education, relevant project work, and work experience (summer jobs, on-campus involvement, and volunteering all count!) to make the strongest case for your candidacy. You can read up on the merits of each option here .

Administrative Assistant Resume Example

While everyone’s resume will look a bit different, the below example should give you a feel for what a great administrative assistant resume looks like. You’ll notice that this hypothetical candidate has used dedicated subsections and compelling bullet points to incorporate details about the companies they’ve worked for, who they’ve supported, their specific job duties, their notable accomplishments, their technical skills, and their education. They’ve even managed to fit everything on a single page by condensing their less recent experience and focusing on what’s most relevant.

Download a sample administrative assistant resume

Administrative assistants are the backbone of an office, often managing multiple critical tasks throughout the day. And that’s something to brag about! Your administrative support experience is both valuable and essential, so why not celebrate all of the wonderful skills you’ve accumulated on your resume?

12 Administrative Assistant Resume Examples for Your 2024 Job Search

Administrative Assistants are experts at ensuring smooth office operations and supporting high-level executives. Just like an efficient office, your resume as an administrative assistant should be well-organized and effectively communicate your skills to support the needs of the team. In this guide, we'll explore 12 administrative assistant resumes that demonstrate how to present your qualifications and strengths.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Administrative Assistant Resumes:

• Greet visitors, answer phones, and direct inquiries
• Arrange meetings and business travel for management team
• Prepare and track purchase orders and invoices
• Maintain filing systems, databases, and information systems
• Coordinate office moves, supplies orders, and setup of IT systems
• Ensure compliance with administrative policies and procedures
• Prepare agendas and other written correspondences
• Take and distribute meeting minutes
• Maintain conference room calendars
• Develop and distribute weekly and monthly reports
• Set up video conference calls with remote employees
• Manage and organize databases and electronic records
• Research, analyze, and compile information for business reports
• Create and update spreadsheets, presentations, forms, and databases
• Collaborate with other departments on ongoing projects
• Ensure all contracts are filled out properly and filed in a timely manner

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Administrative Assistant Resume Example:

• Coordinated and managed projects and initiatives for the organization, resulting in a 10% increase in productivity.
• Led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.
• Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity
• Demonstrated strong ability to do quality work for the usual projects that an individual would be assigned at this level
• Provided support to management, resulting in a positive impact on the company's overall performance
• Optimized administrative processes, enabling more efficient document workflow that bolstered productivity
• Assisted with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
• Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors
• Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights
• Project Management
• Office Management Systems
• Executive Support
• Effective Task Execution
• Quality Work
• Administrative Support
• General Administrative Tasks
• Attention to Detail
• Time Management
• Interpersonal Communication
• Problem-Solving
• Critical Thinking
• Organization
• Prioritization
• Multi-Tasking
• Adaptability
• Microsoft Office
• Technical Writing
• Business Administration
• Communication

Administrative Assistant with no experience Resume Example:

• Implemented time-saving processes involving ordering and tracking office supplies, resulting in more efficient inventory management leading to cost savings.
• Demonstrated proactive phone answering behaviors, logging and directing up to 20 calls per day with an average answer speed of 8 seconds.
• Composed professional emails and documents using MS Office, providing a foundational layer of communication and documentation for the whole organization.
• Improved ability to manage and prioritize daily tasks, resulting in a better time management system and ensuring that all demands were met within deadlines
• Developed effective strategies for filing systems that resulted in a higher degree of organization and accuracy of documents
• Supported team members with complex scheduling tasks, managing calendar and appointment settings to ensure on-time attendance
• Problem Solving
• Microsoft Office Expertise
• Telephone Etiquette
• Customer Service
• Document Preparation
• Inventory Management
• Filing Systems
• Presentation Preparation
• Verbal and Written Communication

Administrative Aide Resume Example:

• Managed workflow of documents, records, schedules and logistic for executive staff which resulted in a 20% decrease in time spent on administrative tasks.
• Analyzed departmental records, prepared extensive reports and devised innovative solutions to meet organizational goals.
• Developed and implemented new filing system and procedures, to optimize the office efficiency and enhance productivity by 10%.
• Oversaw the planning and delivery of staff meetings, events and travel arrangements, resulting in a robust communication infrastructure between staff and executives.
• Increased customer engagement efforts by 25%, through recruitment and retention activities that embraced diversity and inclusion initiatives.
• Trained new team members on the data entry, document management and other office administrative tasks to improve job performance.
• Implemented workflow management system that automated the tracking, reviewing and organizing of documents and records, boosting organizational productivity by 15%
• Instrumental in managing complex filing systems with efficient record keeping, which enlarged the manageability and accuracy of documents by 50%
• Streamlined communication process by constructing and maintaining databases with pertinent data, allowing more precise decisions within the organization
• Microsoft Office Suite
• Organization and Time Management
• Data Entry and Management
• Bookkeeping and Budgeting
• Filing, Record Keeping and Documentation
• Communication Skills
• Time Management and Organization
• Event Planning and Coordination
• Customer Service and Engagement
• Scheduling and Calendar Management
• Staff Training and Development
• Critical Thinking and Problem Solving
• Multitasking
• Writing and Editing
• Workflow Management

Administrative Support Resume Example:

• Increased process efficiency and department productivity through the development a new filing system that streamlined document organization, categorization, and storage
• Met monthly department goal of processing 125 invoices per month with 100% accuracy and on time
• Proactively provided regulatory compliance support and research to ensure department operations remain compliant with organizational and industry standards.
• Proved expertise in travel management by arranging 100+ domestic and international trips; saved the organization over $4000 in total by negotiating discounts
• Exceeded stakeholder expectations by effectively coordinating meetings and conference events on tight timelines
• Championed a creative cost containment initiative that identified and reduced spending in non-essential department services by over 15%
• Showed excellence in data entry and database administration by successfully transitioning from paper-based process to an automated system, resulting in a 35% increase in data accuracy and aggregate speeds of information requests
• Demonstrated exceptional customer service through providing timely, accurate responses to 200+ client inquiries every month
• Awarded with the “Organizational Support of the Year” award for seamlessly managing the executive calendar and providing timely, professional administrative support.
• Filing System Development & Maintenance
• Regulatory Compliance & Research
• Communications & Collaboration
• Travel Management & Expense Tracking
• Cost Containment & Budget Management
• Data Entry & Database Administration
• Customer Service & Support
• Calendar & Meeting Management
• Time Management & Organization

Administrative Assistant Intern Resume Example:

• Assisted in the organization and coordination of a successful company-wide conference, resulting in a 20% increase in attendance and positive feedback from attendees.
• Developed and implemented a system for tracking and managing office supplies, resulting in a 15% reduction in office supply costs.
• Assisted in the creation and implementation of a new customer service protocol, resulting in a 25% increase in customer satisfaction ratings.
• Streamlined office operations by effectively managing the reception desk, ensuring prompt and courteous responses to inquiries and directing calls to the relevant departments.
• Improved the efficiency of the department by creating a centralized filing system, reducing the time needed to retrieve important documents by 50%.
• Provided administrative support to other departments, reducing the workload of team members by 20%, resulting in improved productivity and better delivery of services.
• Implemented a comprehensive reporting system, resulting in an organized and centralized database for important information, improving the decision-making process for upper management.
• Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact on the company's image.
• Maintained a detailed and accurate calendar, ensuring all deadlines, appointments, and meetings were efficiently managed, resulting in improved time management for the department.
• Strong organizational and multi-tasking skills
• Excellent communication and interpersonal skills
• Able to work independently and in teams
• Proficient in Microsoft Office suite and other relevant software
• Proficient in scheduling and calendar management
• Proven track record of meeting deadlines
• Troubleshooting and problem solving skills
• Adaptable to rapidly changing environments
• Detail-oriented and meticulous
• Excellent customer service and client relations
• Ability to handle sensitive and confidential information
• Knowledge of clerical and administrative procedures

Administrative Clerk Resume Example:

• Generated over 50% cost savings by creatively consolidating purchasing agreements with key suppliers.
• Developed a streamlined document filing system to ensure the office ran efficiently.
• Designed an automated process that tracks and reconciles invoices while actively monitoring financial records.
• Pioneered an updated phone/voicemail system that reduced incoming call wait times by an average of 3 minutes
• Reduced expenses related to office supplies and materials by introducing an innovative inventory management system
• Successfully coordinated complex travel arrangements for senior executives to 25 countries in the region
• Streamlined onboarding processes, resulting in a reduction in paperwork of over 25%
• Developed and managed numerous automated systems, tools, and processes that increased enterprise efficiency
• Collaboratively prepared executive correspondence, reports, and other documents for numerous high-profile meetings
• Communication & Interpersonal Skills
• Financial Management
• Organizational & Time-Management Skills
• Problem Solving/Analytical Thinking
• Computer Proficiency (Microsoft Office Suite, ERP, CRM)
• Professionalism & Diplomacy
• Adaptability & Flexibility
• Customer Service & Conflict Resolution
• Document & Database Management
• Process Improvement & Quality Assurance
• Multi-tasking & Prioritization
• Nonprofit Administration

Beginner Admin Assistant Resume Example:

• Developed and managed a filing system for documents and automated systems that reduced document retrieval time by 25%.
• Researched and recommended cost-effective supplies that resulted in a 35% cost savings for the organization.
• Automated the email process with templates and message rules that led to an average response time of two hours.
• Enhanced the customer service experience by addressing inquiries with up-to-date product knowledge and effectively referring customers to the appropriate team members.
• Implemented contact management tools to organize customer data and tracking system that improved customer satisfaction ratings by 20%.
• Replaced manual documentation processes with automated solutions, generating productivity gains of over 35%.
• Answered customer inquiries on the phone, online, and through email, increasing customer satisfaction ratings by 10%
• Streamlined scheduling processes to enable efficient meeting coordination that increased overall operational efficiency by 23%
• Edited documents, videos, and graphics for presentations that met client expectations and demonstrated understanding of task outcome
• Document filing and retrieval
• Microsoft Office proficiency
• Automation and streamlining of processes
• Contact management tools
• Cost savings/reduction
• Problem solving/critical thinking
• Customer service/relations
• Excellent Communication (Written & Verbal)
• Attention to detail
• Organizational and time-management skills
• Presentation development
• Ability to embrace and learn new technologies
• Flexible and adaptable to changing needs

Entry Level Administrative Assistant Resume Example:

• Organized and managed the schedule and travel itineraries of upper management, resulting in a 10% increase in their productivity.
• Created and maintained spreadsheets and databases, streamlining the company's administrative processes.
• Coordinated and organized meetings and events, improving the overall efficiency of the company.
• Assisted in scheduling and organizing meetings and events, gaining experience in administrative support.
• Shadowed and assisted experienced administrative assistants, learning how to handle various administrative tasks.
• Participated in team meetings and training sessions, learning best practices for administrative support.
• Excellent organizational skills
• Detail oriented
• Highly proficient in Microsoft Office Suite
• Strong communication and interpersonal skills
• Good time management and multi-tasking abilities
• Ability to work with minimal supervision
• Adaptability and creativity
• Proven ability to handle confidential information
• Accuracy and attention to detail
• Ability to prioritize tasks
• Positive attitude and strong work ethic
• Proactive and organized approach to work
• Ability to meet deadlines and follow up on tasks
• Excellent customer service and problem-solving skills

Experienced Administrative Assistant Resume Example:

• Efficiently redesigned and implemented digital filing system, resulting in a 26% increase in team efficiency.
• Expertly managed executive calendars and video conferences, ensuring all meetings and engagements occurred on time and without interruption.
• Worked with vendors and external parties to coordinate important company events and managed budgets to ensure accuracy in all billing activities.
• Elevated stakeholder management and follow-up processes by creating structured tracking initiatives for employees, resulting in 33% faster response times
• Researched and compiled pertinent industry data to formulate special projects, providing invaluable support to top-level management
• Created and formatted content for a wide range of documents, from correspondence to reports to PowerPoint presentations—ensuring perfection in final deliverables
• Drafted and prepared all correspondence, memos, and other documents with meticulous attention to detail, resulting in zero inaccuracies
• Successfully developed, maintained, and managed physical and digital filing systems, bringing all company documents up to date
• Assisted with onboarding processes and provided valuable HR advice, resulting in a smoother transition for new hires and improved onboarding practices
• Advanced Calendar Management
• Diverse Data Management
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)
• Document/Presentation Formatting and Editing
• Outstanding Written and Verbal Communication
• Technical Documentation/Instruction Writing
• Knowledge of Business Workflows
• Task Automation/Process Improvement Strategies
• Resource Allocation and Scheduling
• Research and Analytical Thinking
• Database Management and Analysis
• Budget Planning and Tracking
• Innovative Problem-Solving
• Conflict Resolution and Mediation
• Professional Presentation and Negotiation
• Expert Customer Service and Interpersonal Skills
• Onboarding and HR Support

Junior Admin Assistant Resume Example:

• Streamlined administrative processes, resulting in a 15% reduction in daily workflow processing time.
• Managed travel logistics for teams of 15+ staff members with 100% satisfaction feedback for on-time performance and hotel reservations.
• Streamlined Office Suite data management with the introduction of advanced organization systems and data backup processes, leading to a 20% increase in data storage efficiency.
• Implemented a digital filing system and process tracking methodology, resulting in a 25% increase in data entry accuracy and improved business performance
• Developed an up-to-date organizational chart which aided in the recruitment of 50+ NPO professionals per month
• Created a variety of business presentations for executive-level stakeholders which contributed to a 10% increase in operational efficiency for the department
• Generated multiple Excel spreadsheets reports, critical to monitoring in-house operations and cross-team synergy
• Established weekly performance reviews and updated the team on progress measurements and productivity levels
• Automated various daily tasks with the integration of office technologies, reducing the need for manual entry by 35%
• Advanced office software proficiency
• Data management
• Automation/Technology integration
• Project management
• Negotiation
• Microsoft Excel/Spreadsheet expertise
• Logistics/Travel coordination
• Time management
• Organizational chart design
• Reporting and analytics
• Digital filing system implementation
• Professional communication
• Employee performance management
• Problem-solving
• Multi-tasking
• Process optimization

Office Administrative Assistant Resume Example:

• Facilitated onboarding process for 10 new staff members and revised company operations manual with up-to-date regulations and policies.
• Streamlined administrative operations within department - reduced paperwork by 25%, implemented business expense tracking and reporting system, and improved filing and records organization by 35%.
• Supported company expansion efforts and initiated event logistics; enhanced administrative control over large scale events, up to 250 people, resulting in 15% higher customer satisfaction.
• Developed and implemented tracking system for employee expenses that saved the company 10% in related costs in just 6 months
• Seamlessly coordinated travel arrangements and logistical support for 8 executive-level employees, ensuring professionalism, efficiency and privacy
• Established protocols and procedures for workplace maintenance and IT support, leading to improved efficiency
• Achieved 50% decrease in response times for IT tickets
• Achieved 90% accurate record-keeping for administrative tasks
• Spearheaded office organizational transition, cut overhead expenses following the swap from hard-copy filing to a digital storage system.
• Implemented mailbox management system that improved incoming mail sorting and routing accuracy by 25%.
• Optimized company correspondence, streamlining proofreading functions for reports, presentations and other documents to achieve 98% accuracy.
• Team Collaboration & Management
• Client Relations
• Project Planning & Execution
• Scheduling & Calendar Management
• Multitasking & Prioritization
• Data Entry & Records Management
• Process & Protocol Design
• Report Writing & Analysis
• Attention to Detail & Accuracy
• Confidentiality & Discretion
• Event Logistical Support
• Travel Arrangements & Bookings
• Office Space & Equipment Maintenance
• IT Support & Troubleshooting
• Document Proofreading
• Budget Tracking & Expense Management
• Customer Service & Satisfaction
• Business & Technical Writing

Senior Administrative Assistant Resume Example:

• Successfully coordinated and scheduled meetings, appointments, and travel arrangements for the CEO, resulting in a 30% increase in productivity for the executive team
• Implemented an electronic filing system that streamlined the management and retrieval of confidential and sensitive information, reducing the time spent on administrative tasks by 50%
• Acted as a liaison between the CEO and external stakeholders, resulting in the successful negotiation of several high-value business deals
• Designed and managed the office operations, resulting in a 20% increase in efficiency and a 15% decrease in costs.
• Provided support to other departments, resulting in a 20% increase in overall productivity across the organization.
• Trained and supervised junior administrative staff, resulting in a 50% increase in the quality of work and a 40% decrease in errors.
• Successfully coordinated special projects and events, resulting in a 50% increase in employee engagement and satisfaction.
• Assisted with budget preparation and expense management, resulting in a 25% reduction in overall expenses.
• Acted as a liaison between the management and employees, resulting in a 30% increase in communication and collaboration across the organization.
• Advanced Scheduling and Organization Skills
• Proficient in Office Management Applications
• Expertise in Document Management Systems
• Adept at Conflict Resolution
• Broad Knowledge of Business and Project Management
• Excellent Communication and Interpersonal Skills
• Proficiency in Accounting
• Experienced in Budget and Expense Management
• Ability to Prioritize Workload Efficiently
• Proven Training and Supervisory Skills
• Competent in HR Policies and Procedures
• Superior Time Management and Multitasking Skills
• Proven Problem-Solving Ability
• Skilled Negotiator
• Excellent Leadership and Teamwork Skills
• Tech-Savvy with Knowledge of Latest Office Technology
• Sound Knowledge of Conference, Planning and Event Management
• Proficiency in Data Analysis and Report Presentation
• Highly Detail-Oriented
• Office Management

High Level Resume Tips for Administrative Assistants:

Creating a resume is all about making your best case for why you should be hired for an individual position. Certain aspects of your administrative career will hold more weight in the eyes of a recruiter than others will, so you will need to be selective about the information you include, and how you present it. Here are some tips to help you focus on what matters most: Emphasize organizational and time-management skills: As an Administrative Assistant, you are responsible for managing multiple tasks and projects simultaneously. Highlight your organizational and time-management skills on your resume, demonstrating your ability to prioritize tasks, meet deadlines, and manage competing demands. Showcase your communication and interpersonal skills: Your role as an Administrative Assistant involves interacting with a variety of stakeholders, including executives, team members, and clients. Emphasize your strong communication and interpersonal skills, including your ability to work collaboratively, resolve conflicts, and communicate effectively. Demonstrate your proficiency with relevant software and tools: In any Administrative Assistant role, your expertise with tools like Microsoft Office, Google Suite, CRM platforms, and project management systems will be very relevant and valuable to an organization. Be sure to highlight your proficiency with these types tools, related technology skills, and any certifications or training you've received in this area. Emphasize your attention to detail: As an Administrative Assistant, accuracy and attention to detail are critical to success. Highlight your ability to manage complex information, maintain meticulous records, and ensure quality control. Showcase your problem-solving skills: As an Administrative Assistant, you are often the first line of defense when problems arise. Emphasize your ability to identify and resolve issues quickly and effectively, demonstrating your problem-solving skills. Tailor your resume to the job and company: Customize your resume to each job you apply for, emphasizing the skills and experiences that make you a strong fit for the specific role and company. Use the job description to identify the key skills and qualifications the employer is seeking, and highlight how you meet those requirements.

Must-Have Information for a Administrative Assistant Resume:

Here are the essential sections that should exist in an administrative assistant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other administrative assistant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Administrative Assistants:

Administrative assistant resume headline examples:, strong headlines.

Proactive Administrative Assistant with 4+ years of Experience

Results-Driven Administrative Assistant with 4+ Years of Expertise

These resume headlines showcase the candidate's experience and demonstrate their abilities as an Administrative Assistant.

Additionally, they highlight the candidate’s proactive attitude and results-driven mindset, with the use of action verbs like “proactive” and “results-driven”.

Weak Headlines

• Unqualified Administrative Assistant
• Administrative Assistant; 4 years of Experience
• These resume headlines either seem unprofessional and lack clarity, or do not do an effective job of showcasing the candidate’s experience. The headline “Unqualified Administrative Assistant” suggests that the candidate is not in fact qualified for the role, which is off-putting, and the headline “Administrative Assistant; 4 Years of Experience” does not prove the candidate’s qualities or demonstrate that they would be an asset to the company.
• Both headlines fail to demonstrate anything unique or valuable about them as an admin assistant.

Writing an Exceptional Administrative Assistant Resume Summary:

A resume summary is a crucial section for showcasing your administrative abilities, experiences, and accomplishments as an Administrative Assistant. It provides a brief but impactful overview of your skills and qualifications, which is essential in capturing the attention of hiring managers and demonstrating your suitability for the role.

For Administrative Assistants, your resume summary should highlight your administrative skills, experience in managing office operations, and expertise in scheduling and communication. A well-crafted summary will showcase your organizational ability and demonstrate your value as an Administrative Assistant.

Here are a few tips to make effective use of your summary:

• Tailor it to the specific job that you are applying for – emphasizing the most relevant skills and experiences
• Highlight your quantifiable achievements, such as reducing office expenses or improving workflow, to demonstrate your value as an Administrative Assistant
• Use keywords related to the Administrative Assistant role and the administrative support industry to optimize your resume for both people and applicant tracking systems (ATS)
• Keep the summary concise, aim for no more than 3-4 sentences
• Avoid cliches and generic statements, and focus on highlighting your unique abilities and experiences.

Administrative Assistant Resume Summary Examples:

Strong summaries.

• Experienced Administrative Assistant with 4+ years of professional experience in office management, customer relations, clerical duties, and data entry. Adept at multitasking and maintaining a high level of organization and efficiency. Proven track record of providing excellent customer service with a positive attitude.
• Results-driven Administrative Assistant with 4+ years of experience providing comprehensive administrative and operational support. Highly organized and detail-oriented, with excellent communication and customer service skills. Skilled in streamlining office processes to maximize efficiency and productivity.

Why these are strong:

• What makes the great summaries great is that they provide specific examples of the Administrative Assistant's skills and experience, such as office management, customer relations, clerical duties, and data entry. They also both emphasize the fact that the Administrative Assistant is organized, efficient, and brings positive energy to the team.

Weak Summaries

• 4 years' experience as an Administrative Assistant. Knowledgeable in customer relations, data entry, and office management. Efficient and organized.
• Administrative Assistant with 4 years of experience. I'm great with people and have lots of customer service experience. I'm an organized person and can handle a lot of tasks at once.

Why these are weak:

• In summary, both examples do not provide any unique value proposition or showcase any noteworthy accomplishments or skills that would make the candidate stand out from other candidates. A strong resume summary for an Administrative Assistant should be specific, highlight the candidate's achievements, and provide evidence to support any claims made.

Resume Objective Examples for Administrative Assistants:

Strong objectives.

Recent college graduate seeking role as an Administrative Assistant to utilize excellent organizational skills and detail-orientation to direct office operations efficiently and productively.

Self-motivated and organized Administrative Assistant, determined to use strong technical and communication skills to promote efficient, effective office operations.

• What makes objectives strong is that they are customized to the particular position of Administrative Assistant and show a clear indication of the experience and skills that the applicant can bring to the role. The objectives focus on the employer's needs and list what makes the applicant a strong candidate for the job.

Weak Objectives

An Administrative Assistant role to grow my career and advance professionally.

Highly experienced Administrative Assistant eager to apply my skills and utilize my knowledge of all office tasks to contribute to the workplace.

• These resume objectives are weak because they don't demonstrate any understanding of the role and what the employer is looking for. They simply indicate that the applicant is looking for a job, rather than conveying the value and experience they can bring to the position.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your administrative assistant work experience:, best practices for your work experience section:.

• Keep your resume succinct. It's important to create a concise and detailed resume that accurately reflects the knowledge and experience you have in the administrative field.
• Focus on qualifications and abilities related to the job you're applying for, and omit any extra information that's not pertinent to the position.
• Highlight your core skills. As an Administrative Assistant, you're expected to have excellent organizational and communication skills, so make sure to emphasize these in your resume. You should also showcase any other skills you possess, such as knowledge of software programs, multitasking, and critical thinking skills.
• Demonstrate proven success. To stand out to recruiters and hiring managers, include examples of successful projects and tasks you've completed in the past. This will make a strong impression and help you stand out among the competition.
• Showcase your adaptability. Administrative professionals must be able to adjust to changing demands quickly, so showcase any adaptability skills you possess. You might consider highlighting the results of a project you completed within a tight deadline or how you overcame a challenging obstacle.
• Share awards and accomplishments. If you've received any type of recognition or awards in the past related to your administrative work, include those in your resume as well. Having relevant awards to back up your qualifications will demonstrate your value and make a great impression.
• Use action verbs to describe your experiences to help them stand out, such as “streamlined,” “coordinated,” “initiated,”etc.
• Focus on accomplishments rather than duties, emphasizing tangible outcomes resulting from your work.

Example Work Experiences for Administrative Assistants:

Strong experiences.

Provided administrative support to a team of 25 employees, resulting in a 20% increase in productivity over a 3-month period.

Reduced office costs by 10% by negotiating better prices with vendors.

Organized and maintained physical and digital filing systems for the department, improving document retrieval time by 30%.

Developed and implemented a new filing system for the office, which resulted in a 25% improvement in efficiency.

Created a weekly schedule for office staff that improved overall customer satisfaction by 10%.

Provided administrative assistance to the CEO, which led to a 5% reduction in time spent on administrative tasks.

• These examples demonstrate the administrative assistant’s ability to support a team, increase productivity, reduce costs, and improve efficiency and customer satisfaction. The metrics included in each example illustrate the impact that the individual had on their team.

Weak Experiences

Provided administrative assistance to the office staff.

Organized and maintained filing system for the department.

Created a weekly schedule for office staff.

Handled office operations and customer relations.

Answered phone calls and handled customer inquiries.

Tracked and maintained office supplies.

• These examples do not provide any metrics or explain the impact that the individual had in their role. The duties listed are also too general and do not explain the individual’s accomplishments.

Top Skills & Keywords for Administrative Assistant Resumes:

Top hard & soft skills for administrative assistants, hard skills.

• Computer proficiency (MS Office, spreadsheet and database programs)
• Great organizational and time management abilities
• Ability to multitask effectively
• Problem-solving and decision-making skills
• Discretion and confidentiality
• Ability to learn quickly

Soft Skills

• Interpersonal communication
• Organizational skills
• Confidentiality

Go Above & Beyond with a Administrative Assistant Cover Letter

Administrative assistant cover letter example: (based on resume).

Dear [Company Name] Hiring Manager, I am excited to apply for the Administrative Assistant position at [Company Name]. With my experience in managing workflow, analyzing records, and developing filing systems, I am confident in my ability to make a positive impact on your team. In my previous role, I managed workflow of documents, records, schedules, and logistics for executive staff. Through my efforts, I was able to decrease the time spent on administrative tasks by 20%, allowing the executive staff to focus on high-priority tasks. Additionally, I analyzed departmental records, prepared extensive reports, and devised innovative solutions to meet organizational goals. One of my proudest achievements was the development and implementation of a new filing system and procedures that optimized office efficiency and enhanced productivity by 10%. I am confident that I can apply the same level of detail and dedication to any project or initiative at [Company Name]. Furthermore, I have experience overseeing the planning and delivery of staff meetings, events, and travel arrangements, which resulted in a robust communication infrastructure between staff and executives. I also increased customer engagement efforts by 25% through recruitment and retention activities that embraced diversity and inclusion initiatives. In addition, I have trained new team members on data entry, document management, and other office administrative tasks to improve job performance. I am excited about the opportunity to bring my experience and passion for organization and communication to [Company Name].

Thank you for considering my application. I look forward to the opportunity to speak with you further about how I can contribute to your team. Sincerely, [Your Name]

As an Administrative Assistant, submitting a cover letter along with your resume can help you stand out in a competitive job market. A cover letter allows you to showcase your communication and organizational skills, highlight your attention to detail, and demonstrate your passion for the position.

A cover letter is an opportunity to add a personal touch to your application and provide additional context beyond the bullet points on your resume. It also shows the hiring manager that you have taken the time to research the company and position and are invested in the opportunity.

Here are some of the most convincing reasons for why an Administrative Assistant should submit a cover letter:

• It showcases your communication and organizational skills: As an Administrative Assistant, you'll be working with cross-functional teams, stakeholders, and clients on a daily basis. Your cover letter provides an opportunity to demonstrate your written communication skills and ability to clearly convey ideas. It also allows you to showcase your organizational skills by outlining your ability to manage schedules, prioritize tasks, and maintain accurate records.
• It highlights your attention to detail: As an Administrative Assistant, attention to detail is crucial to ensuring the smooth running of the office. Your cover letter provides an opportunity to demonstrate your ability to catch errors and ensure accuracy in your work.
• It demonstrates your passion for the position: A well-written cover letter can showcase your enthusiasm for the administrative field and the company. This can make a difference in the hiring manager's decision-making process.
• It sets you apart from other applicants: A well-crafted cover letter can help you stand out from other applicants who may have similar experience and qualifications.

While writing a cover letter may seem like a daunting task, it doesn't have to be. Your cover letter should complement your resume and highlight your skills and experience in a way that is relevant to the specific position you are applying for.

Tips for aligning your cover letter with your resume:

• Use the same header as your resume: This will help the hiring manager identify your application as a complete package.
• Align the content of your cover letter with the requirements of the job: Use the job description as a guide to highlight your relevant skills and experience.
• Use keywords from the job posting: Incorporate relevant keywords from the job posting to help your application get past applicant tracking systems (ATS).
• Keep your cover letter concise and focused: Aim for one page and avoid repeating information from your resume.
• Provide specific examples: Use your cover letter to provide specific examples of how you have successfully managed administrative tasks or assisted in project management.
• Showcase your professionalism: As an Administrative Assistant, professionalism is an essential part of the job. Use your cover letter as an opportunity to showcase your professional demeanor and approach to the role.
• Proofread carefully: Errors in your cover letter can undermine your credibility, so make sure to proofread carefully before submitting your application.

Resume FAQs for Administrative Assistants:

How long should i make my administrative assistant resume.

An Administrative Assistant's resume should be between 1-2 pages in length, depending on the person's experience level. No matter what, the resume should include essential elements such as a professional profile, an employment history, as well as tangible accomplishments and technology skills. However, it should always focus on relevancy and be no longer than two pages long. Anything longer risks being too dense or containing unnecessary information.

What is the best way to format a Administrative Assistant resume?

When it comes to crafting an effective Administrative Assistant resume, the key is to ensure the resume is clearly structured and easy to skim. To achieve this, make sure to place your contact information at the top, followed by a concise summary statement that outlines your relevant experience and qualifications. After this, include your professional experience, educational background, and any certifications or awards you have earned. Finally, make sure to highlight your skills and relevant accomplishments in each job listing or section.

Which Administrative Assistant skills are most important to highlight in a resume?

When crafting a resume, it's very important to emphasize the right hard skills to demonstrate proficiency in the areas that truly matter. Common hard skills to highlight on an Administrative Assistant resume include: -Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook -Knowledge of customer relationship management (CRM) systems -Ability to work with databases and enterprise resource planning (ERP) tools -Bookkeeping, accounting, and coding skills -Data entry and record-keeping capabilities -Meeting, event, and travel coordination experience -Excellent written and verbal communication skills, including executive-level correspondence -Superb organizational and multitasking talents -Project management, prioritization, and problem-solving expertise -Familiarity with Human Resource Information Systems (HRIS) and payroll processes

How should you write a resume if you have no experience as a Administrative Assistant?

If you have no experience as an Administrative Assistant, don't worry! There are still several ways you can create a strong resume that highlights your skills and demonstrates your potential as a successful Administrative Assistant. Here are some tips to help you get started: Start with a strong objective statement: Begin your resume with a clear and concise objective statement that highlights your desire to work as an Administrative Assistant and your relevant skills and attributes. This will show employers that you are serious about pursuing a career in this field. Emphasize transferable skills: Even if you don't have experience as an Administrative Assistant, you likely have transferable skills from other jobs or from your education. Highlight these skills in your resume, such as strong communication, organizational, and problem-solving abilities. Showcase relevant coursework or certifications: If you have taken relevant courses or earned certifications, be sure to highlight these in your resume. This will demonstrate that you have a foundational understanding of the field and are committed to developing your skills. Include volunteer work or internships: If you have volunteered in administrative roles or completed internships, be sure to include these experiences in your resume. This will show employers that you have hands-on experience in an office environment and can handle administrative tasks. Customize your resume for the job: Tailor your resume to the specific job you are applying for. Research the company and the role to determine what skills and attributes are most important, and emphasize these in your resume. Use a functional or skills-based resume format: If you don't have a lot of experience, consider using a functional or skills-based resume format instead of a chronological format. This will allow you to highlight your skills and abilities, rather than your work history.

Compare Your Administrative Assistant Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Administrative Assistant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Administrative Assistants:

Administrative aide resume example, administrative assistant intern resume example, administrative assistant with no experience resume example, administrative clerk resume example, administrative support resume example, beginner admin assistant resume example, entry level administrative assistant resume example, experienced administrative assistant resume example, junior admin assistant resume example, office administrative assistant resume example, senior administrative assistant resume example, administrative assistant resume example, more resume guidance:.

• Resume Templates Simple Professional Modern Creative View all
• Resume Examples Nurse Student Internship Teacher Accountant View all
• Resume Builder
• Cover Letter Templates Simple Professional Modern Creative View all
• Cover Letter Examples Nursing Administrative Assistant Internship Graduate Teacher View all
• Cover Letter Builder
• Resume Examples
• Administrative Assistant

Administrative Assistant resume examples & templates

Applicant Tracking Systems

Industry-specific knowledge, data entry administrative assistant , virtual administrative assistant , common hard skills, common soft skills, format counts.

Administrative assistants play a vital role in a wide variety of industries, keeping things running smoothly by supporting executives with a broad array of tasks. If this is your field, you’re organized, detail-minded and thorough — qualities that will serve you well in preparing an administrative assistant resume.

The range of industries in which you can work as an administrative assistant means you can find an environment you enjoy and gain industry-specific knowledge. The bar for entry is a high school diploma, so an administrative assistant job is a good choice, whether it’s a permanent career or a stepping stone to something greater. By understanding  how to write , design and customize your resume for specific jobs, you can find the position that’s right for you. 

In this guide, we’ll discuss all the considerations to preparing a winning administrative assistant resume, including how to: 

• Beat Applicant Tracking Systems designed to weed out resumes
• Explain your experience in the best light
• Grab the attention of those with the power to hire
• Format your resume to make the most of limited resume space.

What does an administrative assistant do?

Administrative assistants used to be called secretaries, but today that term is usually considered a bit outdated. However, many of the responsibilities are the same, including handling correspondence, managing the boss’s schedule, booking travel, filing, bookkeeping and answering phones.  

The median salary for secretaries and administrative assistants in 2020 was $40,990, according to the U.S. Bureau of Labor Statistics (BLS).

Unfortunately, the job outlook for this occupation is poor. According to the BLS, jobs for secretaries and administrative assistants are expected to decline 9% from 2019 through 2029 . This is in part because new technology allows office staff to prepare their own documents without assistance, and in part because many administrative assistants now support more than one executive.

The scarcity of jobs in this field in the decade ahead makes it all the more imperative that you prepare a standout resume to compete for a shrinking number of jobs.

How to write an administrative assistant resume

What are Applicant Tracking Systems (ATS) and why are they so important? These are algorithm-based systems that sometimes reject resumes before they ever get into the hands of a hiring manager. ATS software hunts for keywords related to skills that employers prioritize in future employees. Since employers receive an average of 250 resumes for each job opening (according to Glassdoor), they often do not have the time to read each one. Instead, they rely on ATS software to do the resume sorting for them. Your first job is to target the keywords in job descriptions and use them in your administrative assistant resume. To do that, you should analyze each job description and highlight any skills or qualities that the employer requires. Then, use those exact words in your own administrative assistant resume.

Alongside these general skills, you may need to have knowledge of the specific industry in which you work. According to the BLS, the top 5 environments for administrative assistants are:

• Healthcare and social services agencies
• Educational services of all types
• Professional, scientific and technical services
• Religious, grant-making or civic organizations.

Each of these environments has a set of terminology and rules under which it functions. You may already work in one of these fields, but even if you don’t have specific knowledge, you can study up before you head into an interview if your resume is well targeted. Remember these skills and keywords because ATS programs are searching for them. Use industry-specific language to  customize your resume when you can, using words that employers have written into their job descriptions. 

Summary resume example: get noticed

Your resume summary, also known as a profile, is especially important because you need to show off your personality. Here is where you make yourself sound great. Don’t be shy. This resume guide will walk you through the steps to get it done. Why a summary? Because you don’t have much time to impress and you want to distinguish your resume from the start.

A resume summary should highlight your soft skills while injecting a bit of professional personality. The rest of your resume will be focused on your experience, education and skills, with little room for creativity, but here you have a chance to make yourself known and get human resources to take a longer look at your resume.

Since you may be the first person with whom visitors to your office interact, it is in your best interest to feature your personality on your administrative assistant resume. Are you cheerful, calm, eager to help, a problem-solver? Highlight those qualities in your resume summary. Include your past professional achievements in this section as well. 

Three out of four senior managers said the responsibilities of their office support workers has increased in the past five years, according to an OfficeTeam survey . 

Whether you are just entering the workforce or are a seasoned professional, administrative assistant positions are a great launching pad for learning new skills and advancing. The OfficeTeam survey also found that 64% of bosses believe the path to career advancement for administrative assistants is better than it was five years ago.

Employers and recruiters want to know how you will enhance the office environment with your skills, knowledge of the field, and personality, so show them in your administrative assistant resume summary. 

Proficient Administrative Assistant with over 7 years of office experience, specializing in administrative work, problem solving, planning, and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with an ability to quickly learn and navigate any computer software program, or office filing system. 

Employment history resume example: show what you know

This section is more challenging if you are starting or changing your career as an administrative assistant, but no matter your job history, you can craft a skill-focused experience section that shows off your value. Your first step here is to think about each job you have had, whether it be full time or an after-school position. Instead of writing a job description, think in terms of accomplishments and skills. 

Analyze the description of the job you want. Describe career successes that illustrate the skills the employer is looking for. Think about how you used those skills to the organization’s advantage. For example: How did you use those skills to streamline office processes?  On your administrative assistant resume, link as many of those skills to your previous years of experience. Check out our administrative assistant resume example block below to see more samples of how to do this.

If job descriptions seem too vague or too wordy, here’s a way you can cut through the mess. Try using a word cloud program such as Wordle or WordArt. Paste the job description into it. The more often a word is used, the more important it is to the employer. Follow the pattern to implant keywords into your resume.

Here are some goals of a well-written work history section :

• For example: performed instead of did; reconciled data instead of found errors
• For example: If you helped save money by eliminating paper waste, give specific details about how much you saved and how
• Highlight problem-solving and how your solutions got results
• Illustrate your expertise

In many of the jobs you have done in the past, you may have accomplished goals that will translate to an administrative assistant’s role. Don’t be afraid to list jobs outside your field, as long as you point out the way that experience will make you an asset in your new job. 

If you have experience as an administrative assistant already, you have a leg up. Make sure you play up the value you brought to your previous and current places of work. Check out our adaptable samples for an administrative assistant resume below.

Administrative Support Assistant at Space Corporation, Dallas 2010 - Present

• Served as a direct assistant to Production Supervisor, supporting all aspects of production and office management.
• Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders.
• Known as the “go-to person” for all departments including Quality Control, Accounting, and Management.
• Worked to alleviate executive overload by handling all customer interactions for company including walk-ins, email, phone, and fax interactions.
• Coordinated and scheduled all company meetings, appointments, interviews, and inspections.
• Problem solved for each department to maintain timely completion of parts and meet strict deadlines.
• Worked to ensure quality service and addressed and resolved all customer issues.

Administrative Assistant  at A&C Machine, Austin 2007 - 2010

• Reported to Operations Manager and assisted shop and office personnel.
• Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors.
• Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges.
• Directed workflow, acting as intermediary between all departments by arranging conference calls, scheduling meetings, composing correspondence, and managing calendars.
• Supported an efficient production system in a fast paced environment by accurately processing all new orders, and delegating tasks as each order required.

Office Assistant at Gary Manufacturing, Austin 2005 - 2007

• Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.
• Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy.
• Decreased supply costs by properly managing inventory, obtaining quotes, and purchasing appropriately priced products.
• Recognized for assisting customer inquiries immediately.

Skills section resume example: highlight your abilities

An administrative assistant’s responsibilities can vary widely depending on the environment, but you want to impress employers by focusing your resume on the qualities employers really want. We’ve already mentioned word clouds. They are very valuable when trying to decide which skills to list. They also give you a leg up in passing the gatekeeper, the ATS. Your skills section should be specific to the job you seek. 

Consider moving this section up, especially if your experience section is thin. More than 40% of recruiters like to see the skill set at the top of a resume, according to Careerbuilder. Try not to repeat skills you have already mentioned in your experience section—you don't have a lot of space, so use it to your advantage by adding new information.

One great feature of a career as an administrative assistant is that your skills in one area can translate into a job in another. What do administrative assistants do? That can vary from job to job, but here are some responsibilities:

• Entering and maintaining data and files using spreadsheets or paper copies
• Preparing and editing documents including memos, letters and reports
• Answering phones and taking messages
• Scheduling appointments, meetings, and events on an electronic calendar
• Sorting and routing mail, faxes and packages
• Making travel arrangements

Some skills and experience are common for most jobs as an administrative assistant. First, let’s look at some examples of those:

• Administrative support
• Inventory Control
• Event Planning
• Editing and Proofreading

Hard skills are quantifiable skills necessary to do your job. They are usually things you can learn by taking a class, such as bookkeeping, editing or word processing. Here are some sample hard skills for your administrative assistant resume:

• Software expertise: Administrative assistants perform many duties using word processing, calendaring, spreadsheets, and perhaps even presentation software. Expertise in Microsoft Office products and Google Drive may be a must.
• Social media knowledge: In today’s world, many companies use social media for marketing and communication. Being savvy in this area can be a big plus.
• Editing, spelling, and grammar: Yes, you can and should use spellcheck and grammar check, but they are not perfect, so basic writing skills are necessary.
• Data entry: This overlaps with software expertise, but it also requires that you understand the data well enough to know where to enter it and whether it makes sense. You must be able to flag faulty data or recognize when an input error has been made.

More than 90% of companies use social media for marketing purposes, according to Statista .  

Soft  skills  are often referred to as “people skills.” Here are some sample soft skills for administrative assistants:

• Communication: You may be the face of the office to clients. You must be professional and efficient while maintaining a cordial attitude, but that is just the beginning. You will be the point person for the office staff as well. You must handle communication among workers with different jobs and needs in a timely and effective manner.
• Time management: It’s your job to keep things running smoothly and efficiently.
• Organization: This ties into time management. The more organized you are, the less time will be wasted. Juggling many details is a key part of an administrative assistant’s work.
• Planning: You may be responsible for scheduling meetings. It may sound like a cinch, but it requires coordinating attendees’ availability, finding a space for the meeting, making sure presentations are ready, and sometimes arranging for food service.

• Be specific; name computer programs you know
• List skills mentioned in the job description
• Add details for any skills that are not self-explanatory.
• Use generic terms such as word processing software
• List skills unrelated to the job you seek
• Abbreviate or use acronyms
• Waste space listing irrelevant skills

Some 70% of resumes are never seen by a person. Quality keywords count! This is a keyword-intensive section, so be mindful to make it fit the job position.

Education resume example: more than a degree list

The education resume section bears more weight for career starters, but no matter where you are, you can use it to your advantage. A high school diploma is your entry point into this career, but you may have taken classes that boost your candidacy above others.   

Consider taking a class to increase your skills. Community colleges offer many career classes and certificates that can enhance your resume. 

Here are some examples of information that can be added to this resume section:

• High school career classes related to your target industry
• Computer classes
• Training classes and seminars from previous jobs
• Awards, honors, scholarships or certificates you have earned

Finally, did you graduate with a stellar grade point average? Consider adding it. It shows your determination, organization and ability to rise to the top.

Associate of Business Administration, Acton School of Business, Austin 2008 - 2010

High School Diploma, Edward Johnson High School, Austin September 2004 - May 2008

Choosing the correct CV format and resume layout

If you’ve followed all the advice here, making sure your resume conveys the right skills and experience for an administrative assistant position, you’re almost done. But there's one more important step: choosing a resume format. The right CV format and resume template help you make a great first impression and offer a sample of your communication skills. 

Jumbled formatting, spacing, or clashing colors are all examples of reasons recruiters will reject your administrative assistant resume. For administrative assistants, clear communication is one of the most important skills. Unprofessional formatting leaves employers with a poor example of your ability and the impression that you’re not cut out for the job. Try to choose a resume format or template that mimics the professional tone of the potential employer.

Resume.io’s templates cover a range of fields. Check out our professional examples for formal industries, our basic options when simplicity is key, and our creative samples or modern templates for more forward-thinking positions. 

There are several advantages of using a resume template. For example, Resume.io's templates are filled with pre-written sample sentences specifically for administrative assistants. With our  resume builder tool , you'll be able to easily switch between different templates, depending on the type of company. Whatever template you use, keep it clean. You want recruiters to easily scan your resume, see your accomplishments and imagine you as their next administrative assistant.

No matter how good spellcheck is, it won’t catch everything. Carefully proofread your administrative assistant resume, or have a friend or colleague do it. Some of the key skills of an administrative assistant are basic English spelling and grammar. Make sure you show yours off.

With Resume.io’s collection of templates, you don’t have to be a designer or a formatting expert to have a great-looking resume. Choose from among the many resume template samples. Think about your strengths and choose a  CV format  that best highlights them. Then use the builder to customize your resume template. 

Key takeaways

• Administrative assistant jobs vary greatly depending on the environment and field.
• Your resume summary gives employers their first impression of who you are and what you bring to the table.
• Use the experience section to highlight your accomplishments instead of describing your jobs.
• Make your education work for you. In addition to listing your schools and degrees earned, consider breaking out relevant classes and achievements.
• Analyze each job description and list skills accordingly. Highlight industry-specific knowledge on your resume.
• Keep a focus on getting your resume past the ATS.
• Use a resume template to design a visually appealing, uncluttered, and easy-to-read resume format.

More related administrative resume examples:

• Production assistant
• Call Center agent 
• Office Administrator 
• Customer Service Representative
• Personal Assistant 
• Office Assistant 
• Receptionist
• Office Clerk
• Office Manager
• Office Secretary

Beautiful ready-to-use resume templates

• • Managed schedules and tasks for over 100 employees, increasing overall productivity by 20%
• • Implemented new organizational systems, increasing efficiency by 15%
• • Led a team of 5 junior administrative assistants, improving team efficiency by 10%
• • Managed schedules and tasks for over 50 employees, ensuring minimal downtime
• • Assisted in the implementation of new organizational systems, reducing errors by 25%
• • Collaborated with the administrative team to meet quarterly targets, achieving 100% of goals
• • Supported senior administrative assistants in managing tasks and schedules, contributing to a 10% increase in efficiency
• • Assisted in managing tasks and schedules for 20 employees, maintaining 100% system uptime
• • Assisted in the preparation of quarterly reports, achieving 95% accuracy

17 Administrative Assistant Resume Examples & Guide for 2024

Your administrative assistant resume must showcase your organizational skills. Highlight your ability to manage schedules and coordinate meetings efficiently. Demonstrate on your resume your competence with office software and technology. Employers value administrative assistants who can handle correspondence and database management with ease.

All resume examples in this guide

Senior Administrative Assistant

Entry-Level Administrative Assistant

Administrative Assistant No Experience

Construction Administrative Assistant

Dental Administrative Assistant

HR Administrative Assistant

Medical Administrative Assistant

Real Estate Administrative Assistant

Sales Administrative Assistant

School Administrative Assistant

Temporary Administrative Assistant

Administrative Assistant Ii

Executive Administrative Assistant

Administrative Associate

Administrative Coordinator

Administrative Assistant Receptionist

Resume guide, the ideal administrative assistant resume outline has:, what administrative assistant resume layout should you use, what your administrative assistant resume header should include, how to make an administrative assistant resume summary or objective, what’s the best way to add your administrative assistant experience to your resume, what should an ideal administrative assistant resume education section look like, how should you match your administrative assistant resume skills to the job, the top 10 certifications you can include on your administrative assistant resume, how to use references to make the best administrative assistant resume, other sections to consider, in summary, what makes an administrative assistant resume effective.

By Experience

Being an Administrative Assistant is a little like being a drummer: everybody thinks they know what you do and how to do it… until they take a seat behind the drum kit.

You are the lifeblood of the office, the backbone, the nexus. Without your dedication and commitment to excellence, organizations would not run as smoothly or efficiently.

But how do you showcase all this on a single one-page resume?

Get a leg up on the competition and land an interview with our administrative assistant resume guide.

Now, perhaps more than ever, (assistants) need to understand the forces of change shaping the future and the range of ways these could impact their own roles and shape the challenges and choices facing the organizations and executives they work with.

Steve Wells, COO of Fast Future

This guide will go over these tips for an effective administrative assistant resume:

• Carefully plan out what you will include and where
• Choose a layout that matches your experience level and the message you want to send
• Use a header and objective that quickly grabs the reader’s attention and explains who you are
• Use your experience and education sections to show that you’re results driven, specific, and capable of getting results
• Select the soft skills, technical skills, and certifications that best match the job description

A great administrative assistant should be a master planner. Just like with most areas, planning out what to include on your resume is a recipe for success.

Here are the resume sections you should consider:

• Administrative Experience
• Soft Skills
• Technical skills
• Testimonials

Even before they read your resume header or your name, the hiring manager or recruiter is going to see the overall layout and design of your resume.

In essence, this is your first impression, so make it a good one.

Here are your resume layouts to consider:

• Traditional layout - This single column layout is ideal for entry-level administrative assistants, as it looks great even with less content on the page.
• >Professional layout - If you’re looking for an admin job at a larger and more conservative corporation, this layout is all about classic style and showing just the right amount of content.
• Simple layout - More senior administrative assistants need to strike a balance between showing off their extensive experience and not overwhelming the reader. This more condensed layout does just that.
• Creative layout - If you’re applying for an admin position at a creative agency, startup, or other company that values creativity, this more modern layout is ideal.

Whichever admin resume layout you choose, just be sure to consider these elements:

• Ensure it shows your most relevant info first (education for entry level administrative assistants, work experience for everyone else).
• It should be easy to read and only include essential information (just imagine how many resumes the recruiter has to read a day).
• More organizations are using ATS (Applicant Tracking Systems), so make sure your format works with them
• ATS also expects PDFs or Doc , so use those formats when sending your resume

Of course, after a recruiter sees your resume’s overall layout, the next place their eye is going to move is to your resume header. That’s why it’s essential you nail it.

Strange as it may sound, your header can be a “make or break” spot for an admin resume.

The wrong title or personal information can get you taken out of consideration immediately.

Done right, it can grab the reader’s attention and give them a useful framework for the rest of your resume. Three simple things an administrative assistant resume header needs:

• Your name and certifications - Your name is obvious, but are you a CAP or a CPS? Include that next to your name. It adds a real air of professionalism and shows that you have relevant administrative certifications.
• Your resume title - Here’s where you mention whether you’re a senior admin, a recent graduate, etc. Give the reader a quick idea of who you are to set the tone for the rest of your resume.
• Your LinkedIn profile - There’s no getting away from the fact that LinkedIn is the dominant social network for professionals.

The differences are subtle, but really make a difference. The top example projects confidence and delivers valuable information right upfront while the second example doesn’t tell the reader much of anything useful.

A great administrative assistant resume summary or objective captures the interest of the hiring manager.

It gives them a reason to read the rest of your resume.

An effective admin resume summary or objective is short, sweet, and punchy.

Write a summary that tells your potential employer how your unique skills and experiences will benefit them.

What’s the problem? This resume summary highlights generic skills and uses empty buzzwords . It also doesn’t tell the reader much about your professional experience and the value you can bring to the role and the company.

An administrative assistant resume objective should

• Be concise and straightforward
• Summarise your professional experience in the field
• Highlight key admin skills and competencies
• Showcase results and numbers wherever possible

The way you present your administrative assistant experience is essential to your success.

In the sea of resumes, the hiring manager will only take one quick look at your experience.

If they’re not convinced by what they see, your resume will likely end up in the trash.

So, do not simply list your day-to-day responsibilities and duties. Be selective when choosing which responsibilities to include. List only those that meet the requirements stated in the job you are applying for.

Administrative assistant resume experience examples

• • Used Typeform, Zapier, and Trello to create an integrated system for tracking incoming job applications, cutting the time required to do this by 4 hours per week.
• • Planned 3 team retreats for 25 participants including logistics, hotels, and events. These retreats had an average of 92% satisfaction.
• • Tracked incoming job applications
• • Planned team retreats

Notice how these two examples are talking about the same exact position, but the effect is completely different. That’s the power of listing your experience in a way that’s specific and focused on impact.

Here are practical tips to make the work experience stand out on your admin resume:

• List your most recent work experience first.
• Use bullet points to increase readability.
• Start each bullet point off with an action verb that will liven up this section (e.g. spearheaded, transformed, increased).

What about creating an administrative assistant resume if I have no experience?

You’re applying for an admin job, but you’re a recent grad and/or you have no experience in the field ?

If you have little to no work experience, then the key is to focus on your hard and soft skills.

The experience that can be applied to an admin role can come from part-time jobs, internships, service learning, volunteer work , class projects , clubs/student organizations, memberships, leadership experiences, hobbies, and other activities.

For example, have you ever (at school, club, or elsewhere):

• Coordinated an event where you had to synchronize multiple schedules?
• Juggled multiple responsibilities to the satisfaction of relevant stakeholders?
• Handled an emergency/pressing situation successfully?
• Performed typing, filing, and record-keeping tasks?

If yes, make sure you emphasize those in your administrative assistant resume.

Recruiters and hiring managers shouldn’t have to hunt for your education credentials.

Most HR professionals suggest starting a resume with work experience and then adding in the education section .

However, if you recently graduated, it’s acceptable to start your resume with the education section as it’s going to be more relevant than your experience.

Start the education section by listing your most relevant recent degree first. Include the name of the school, the school location, and the degree obtained in each listing. Start with your highest degree, then add all other degrees in reverse-chronological order. If you graduated from college, don’t add in your high school information.

• • My thesis was on how management issues contributed to the Fintech company Revolut’s culture and regulatory problems
• • Interned as an administrator at a local logistics company

Much like with any other job, what an administrative assistant position entails can vary greatly from company to company.

Different responsibilities, different skills, different expectations—no two admin jobs are exactly the same.

This is why it’s vital to tailor your resume for every single job you apply for by matching your skills to the administrative assistant job description .

Review the job description, comb through the company website, and then extract any of the keywords describing skills, qualities, or experiences which the employer has listed as required or preferred.

Build a skills section to make yourself seem like the absolute best fit for the position.

Present the skills you identified in order of their importance to the employer. Point to any positive results or recognition you received while applying that specific skill.

What about administrative assistant resume technical skills?

The job of an administrative assistant is rapidly turning into a role that requires multiple technical skills .

Online sales and marketing, website development and management, online customer service and other online tasks are becoming the norm.

Here are the technical skills to include in your administrative assistant resume.

• Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, SharePoint, Azure
• Accounting & CRM: QuickBooks, Sage 50 Pro Accounting, Oracle PeopleSoft CRM
• Operating Systems: Unix, Linux, Windows, Mac OS X, iOS, Android
• Office Equipment
• Ordering Office Supplies
• Order Processing
• Spreadsheets
• Time & Billing
• Transcription
• Typing from Dictation
• Videoconference Preparation

Focus specifically on technical skills prospective employer cares about most. Hiring managers vary in their priorities, so do your research.

Incorporating the right keywords will optimize your resume for Applicant Tracking Systems (ATS), which employers use to screen job applications.

Being comfortable with the more technical aspects of the administrative assistant role is essential. For example, companies may rely heavily on administrative assistants to format professional-looking presentations, manuals, and newsletters.

What about administrative assistant resume soft skills?

While a lot of career advice out there favors hard skills over soft skills, take that advice with a grain of salt when it comes to administrative assistant resumes.

Organizations increasingly rely on technology to complete tasks like scheduling or filing documents, so the emphasis for administrative assistants is rapidly shifting to acting as the “hidden glue,” the ones who know everything and manage multiple projects and responsibilities.

There are tons of different soft skills that are required or desirable to be a successful administrative assistant.

Soft skills can carry a lot of weight—as long as you have some specific examples to back them up. So, don’t miss out on highlighting them in your resume!

Here are soft skills to include in a winning admin assistant resume.":

• Time Management
• Organization
• Attention to Detail
• Communication
• Active Listening
• Customer Service
• Presenting and Public Speaking
• Project Management
• Client Relations
• Bookkeeping
• Office Management
• Training and Supervising
• Event Coordination
• Employee Relations

Every job asks for different soft skills, so always read the job description carefully and focus on the skills listed by the employer. If possible, back your claims with examples.

How to add skills from an administrative assistant job description

The most effective admin resumes are tailored to the job.

Let’s see exactly how that’s done, starting with a real administrative assistant job description from an international charity:

“The Administrative Assistant for TVAP works with the TVAP Coordinator to [[ coordinate and implement community outreach efforts ]], [[ expand client resources ]], and [[ assist with administrative tasks ]]. The position provides referral resources and support to [[ survivors of trafficking ]] and works with the TVAP Coordinator to [[ ensure ]] all program, agency, and grant [[ standards and requirements are met ]].”

Let’s see how those highlighted elements should be reflected in a resume applying for this position:

• [[ Coordinate and implement community outreach efforts ]] (Mention experience managing things, this could be anything from running a club to being a manager at a restaurant. Any community outreach experience would also obviously be helpful.)
• [[ expand client resources ]] (This requirement is a bit vague. One solution to that could be to email them for clarification about this element of the role, showing that you’re proactive.)
• [[ assist with administrative tasks ]] (While the examples above require you to show that you can manage yourself independently, this one requires you to show that you can work well alongside or under someone else. Try to include examples where you effectively worked on a team.)
• [[ survivors of trafficking ]] (As you’ll be working with this group, any experience writing about or working with similar groups would be great to mention.)
• [[ Ensure… standards and requirements are met ]] (Here you’re back to showing that you can work well independently)

As you can see, like most administrative assistant positions, this job requires you to show both that you can take direction and be independent. If your resume goes too far in either direction, that could get you taken out of consideration. So, be careful to balance them.

Certifications can be that stamp of quality that your administrative assistant resume is missing. They demonstrate your commitment to continued learning and professional development.

Certifications can also set you apart from the competition and keep you valuable and marketable in the event of a market downturn.

Top certifications to include on an admin assistant resume

• The Certified Professional Secretary
• Certified Administrative Professional
• Outlook 2016: Core Communication, Collaboration, and Email Skills
• Excel 2016: Core Data Analysis, Manipulation, and Presentation
• Certified Associate in Project Management
• Fundamental Payroll Certification
• Office Management Professional
• RAP Registered Administrative Professional
• Certified Administration and Office Management Professional
• Certified Office Administrator/Certified Business Administrator

Choose certifications from recognized industry leaders and those certifications that contain relevant keywords such as “administrative” or “management” in the title.

Be prepared to show how the certification helped or will help you achieve results in your administrative assistant role.

So many of the critical skills for an administrative assistant are subjective. Do you take directions well? Are you independently minded and self reliant? References can be a good way to demonstrate that you actually have the qualities an employer is looking for.

To make them more effective, try mentioning the skills a particular reference can vouch for. For example, “Alex Karlson was my manager at Fairfax Logistics and can vouch for my ability to take directions and work independently.”

Consider adding a ‘Testimonials’ section to your administrative assistant resume. Testimonials add credibility and validate your accomplishments, skills, and areas of expertise.

Choose relevant individuals (e.g. those you've worked with, worked for, or customers.) Look for someone whose opinion would carry some weight.

Extract the strongest quotes from performance appraisals, snippets from reference letters, and even informal emails complimenting your work performance. Always ask for permission from individuals in question before doing so.

How to include interests on an administrative assistant resume

“No one cares about your hobbies and interests,” said hundreds of career experts online.

However, hear us out.

Hobbies and interests might be the thing that will catch your prospective employers' attention and help you stand out in a sea of applicants. Of course, whether you include this section in your resume will depend a lot on where you’re applying to - a young hip startup or an accounting firm.

Research your prospective employer. Look at the job description, their website, their social media profiles. Would they find a unique hobbies and interests section on your resume valuable?

Choose which hobbies and interests you include carefully. For example, competing in chess could highlight your skills in strategy and problem-solving; volunteering at the local animal shelter could show commitment and dedication, and playing basketball could showcase teamwork skills.

• Format your resume for success by leaving enough white space in, using bullet points, and staying clear from fancy fonts.
• Keep your layout organized, with clear breaks between sections and easy-to-find information, and choose the right layout for you.
• Emphasizing both soft skills and hard skills, and make sure you match them to the job posting.
• Focus on the results and impact of your work in the past and how it saved money, increased efficiency, or otherwise improved the business.
• Fill the skills section with skills that are required or relevant to the position, adding examples where possible.

Administrative Assistant resume examples

Explore additional administrative assistant resume samples and guides and see what works for your level of experience or role.

• The role of a Construction Administrative Assistant emerged from the construction sector. Therefore, trends in construction tend to influence the role and duties of a Construction Administrative Assistant.
• Familiarity with construction-related practices and terminologies is crucial. Knowledge of building regulations, safety codes, protocol management are valuable assets in this role. Make sure to highlight such skills on your resume to successfully navigate the application process.
• Focus on administrative tasks that have impacted construction projects. Many Construction Administrative Assistants come from administrative backgrounds. Therefore, emphasizing your administrative skills and the positive impacts made on construction projects or organizations can help.
• Avoid merely listing administrative skills. Try to demonstrate how these skills contributed to successful project results or company achievements. For instance, 'improved project timeline by…' or 'increased team efficiency through…' Follow the format 'skill, action, results'.

Many Dental Administrative Assistant roles have roots in dental healthcare, which has influenced their requirements and responsibilities. To apply for a Dental Administrative Assistant role successfully, consider the following suggestions:

• Expertise with dental line practices is essential. Having knowledge of dental terms, patient record management, handling appointments are important in this position. Highlight these skills during the application process.
• Pay attention to the healthcare experience that affects the dental organization. Administrative skills, when applied in a dental environment, can bring forth noticeable improvements. Make sure to reflect this in your resume.
• Avoid just listing your skills. Show how those skills have been useful in achieving results in a dental setup, like 'enhanced patient satisfaction by...', 'improved administrative procedures which led to …'. Following the 'skill, action, results' format would be advantageous.

A strong Human Resources department is crucial to all businesses, which is why a role like HR Administrative Assistant is so important. Here are some tips for when you apply:

• Understanding of HR practices and policies is key. Ability to handle employee records, manage recruitment logistics and assist in HR activities is critical. Incorporate such skills in your resume to enhance its effectiveness.
• Emphasize the HR and administrative background that contributes to company culture. Most HR Administrative Assistants have a background in HR or Admin. Make this your strength by highlighting in your resume how you have made a positive impact on an HR department and to the company as a whole.
• Move beyond simply listing HR skills. Showcase how they have led to improvements within the HR function. For example: 'improved recruiting process by...', 'Enhanced employee engagement through...'. Remember that a 'skill, action, results' approach works well here.

The Medical Administrative Assistant role is a crucial part of any healthcare system. To boost your chances when applying, consider the following tips:

• Knowledge of medical administrative practices is required. Skills such as handling patient records, coordinating appointments, and managing billing can set you apart. Highlight such skills in your resume to enhance its effectiveness.
• Focus on the medical experience that affects a healthcare system. A substantial number of Medical Administrative Assistants come from healthcare backgrounds. Show this in your resume by emphasizing your medical experiences and achievements.
• Instead of merely enumerating your skills, illustrate how they contributed to improved healthcare practices and patient satisfaction, like 'streamlined patient intake process by...', 'improved patient appointment system by...'. Adhere to the 'skill, action, results' approach for positive outcomes.

The Executive Administrative Assistant role heavily counts on your organizational and communication skills.

It's crucial to emphasize your experience with various communication tools and administrative software, presenting how they boosted your efficiency.

Detail your project coordination experience and how it enhanced the executive's productivity. Use concrete numbers whenever possible to highlight the impact.

Demonstrate your problem-solving skills, showing how you successfully mitigated crises or proactively prevented issues from arising.

Showcase your time management skills, emphasizing their role in successfully managing the executive's complex schedule.

Indicate soft skills like adaptability and diplomacy, translating these into tangible results in the organization.

Looking to build your own Administrative Assistant resume?

• Resume Examples

How to Decline an Interview: With Tips and Templates to Help You Succeed

How to list continuing education on your resume, top reasons to take a personal day off and recharge your batteries, marketing director interview questions & answers: a stress-free guide, how to let a recruiter down easy when you've got another job offer, how to create a general cover letter (with examples and tips).

• Create Resume
• Terms of Service
• Privacy Policy
• Cookie Preferences
• Resume Templates
• AI Resume Builder
• Resume Summary Generator
• Resume Formats
• Resume Checker
• Resume Skills
• How to Write a Resume
• Modern Resume Templates
• Simple Resume Templates
• Cover Letter Builder
• Cover Letter Examples
• Cover Letter Templates
• Cover Letter Formats
• How to Write a Cover Letter
• Resume Guides
• Cover Letter Guides
• Job Interview Guides
• Job Interview Questions
• Career Resources
• Meet our customers
• Career resources
• English (UK)
• French (FR)
• German (DE)
• Spanish (ES)
• Swedish (SE)

© 2024 . All rights reserved.

Made with love by people who care.

Resume Worded   |  Proven Resume Examples

• Resume Examples
• Administrative Resumes

15 Administrative Assistant Resume Examples - Here's What Works In 2024

Your resume is key to landing an interview in today’s competitive job market. in order to make your resume appealing, you’ll want to tailor your resume to the specific job by using relevant keywords, action verbs, and skills. here are five templates that will get you started on your resume for an administrative assistant position in 2023..

Administrative assistants are the backbone of the office. They act as liaisons and points of contacts between internal teams and with external teams as needed. Responsibilities include scheduling meetings, managing calendars, ordering office supplies, answering phone calls, taking notes, and supporting management and the team as needed. Administrative assistants help to keep the department organized and running smoothly overall. There are various types of administrative assistants as well, ranging from departmental support to support for executives and other leadership. They vary in salary, responsibilities, and required experience. The role may range from requiring one year of experience or more. Since administrative assistants are typically responsible for clerical tasks, decision-making, preparing reports and documents, you will want to showcase your communication, collaboration, and time management skills. Examples include improving efficiency in the department and ways that you maximized productivity by streamlining processes. Now, let’s dive into what successful administrative assistant resume templates look like in 2023. We’ll examine five different examples of different administrative assistant roles to showcase the various positions and offer a strong place to start with your resume. After, we’ll go over a list of strong action verbs to emphasize your work experience and a list of the most common skills that recruiters are looking for in administrative assistants.

Administrative Assistant Resume Templates

Jump to a template:

• Administrative Assistant
• Senior Administrative Assistant
• Executive Administrative Assistant
• Entry Level Administrative Assistant
• Sales Administrative Assistant
• Legal Administrative Assistant
• Office Administrative Assistant
• Medical Administrative Assistant
• Experienced Administrative Assistant

Jump to a resource:

• Keywords for Administrative Assistant Resumes

Administrative Assistant Resume Tips

• Action Verbs to Use
• Bullet Points on Administrative Assistant Resumes
• Related Administrative Resumes

Get advice on each section of your resume:

Template 1 of 15: Administrative Assistant Resume Example

An administrative assistant is a professional who helps organize, optimize, and execute day-to-day business tasks. Administrative assistants help a company ensure their administrative business practices are organized and efficient. As an administrative assistant, you may be responsible for tasks such as filing, faxing, organizing and cataloging invoices, purchasing office products, monitoring and organizing databases, and more. To become an administrative assistant, you will need superb attention to detail and organizational skills. For this role, hiring managers will typically look for someone with a minimum of an associate's degree in a related field, though a bachelor's degree can help you stand out. More importantly, hiring managers will look for a candidate with prior experience in organizational support roles, such as experience as an office coordinator. Ideal candidates for this position will be organized, efficient, and great multi-taskers.

We're just getting the template ready for you, just a second left.

Tips to help you write your Administrative Assistant resume in 2024

   showcase your ability to successfully manage and organize documents.

The organization and preservation of important documents usually falls on the administrative assistant. As such, it’s important to showcase your ability to keep track of documentation effectively. Since documents can be stored physically or digitally, it’s a plus if you can showcase any database tools you have used to optimize a company’s filing procedures.

   Consider obtaining certifications related to the role of administrative assistant

There are certifications you can earn to show your knowledge when it comes to administrative work. The CAP (certified administrative professional) credential will look great on a resume for this role and show hiring managers you have the skills needed to succeed.

Skills you can include on your Administrative Assistant resume

Template 2 of 15: administrative assistant resume example.

As an experienced administrative assistant with years of professional work history, you’ll want to primarily highlight your previous administrative work at companies. This administrative assistant resume template emphasizes strong experience supporting various groups and teams with specific and measurable numbers of accomplishments in the role. You should also supplement your experience with education and skills to create a complete picture to your potential employer.

   Detail your professional experience in administrative support

If you have as much work history experience in related administrative roles, you’ll want to make sure you use lots of detail about your achievements with specific numbers. Good examples that this template uses are “established workflow processes, monitored daily productivity, and implemented modifications to improve personnel efficiency by 15%” and “registered and withdrew 50+ students annually.”

   Longevity of relevant administrative roles in work history

Recruiters prioritize candidates not only with relevant experience, but also longevity in previous positions which shows commitment. Sourcing, interviewing, and onboarding requires time and money. Recruiters don’t want to pass along candidates who’ll stay for a short time and have to start the cycle over again. Do your best to mention relevant roles to an administrative assistant on your resume.

Template 3 of 15: Senior Administrative Assistant Resume Example

A senior administrative assistant is a position that highlights your extensive experience supporting higher management and overseeing other employees in the department. Since you’ll have plenty of experience to share, you’ll want to detail your accomplishments with specific numbers and highlight your transferable skills from previous roles. This template will show you how to combine both to create a lasting impression on the recruiter.

Tips to help you write your Senior Administrative Assistant resume in 2024

   highlights training and leadership experience, which are transferrable skills key to administrative assistant roles.

Since this role is a senior position, you’ll be expected to train new employees per the company’s needs and support senior management. This resume template uses examples like “managed administrative staff of 15 personnel,” “hired, trained, and managed over 355 part-time workers per year,” and “supported Senior Vice President of Manufacturing.” Make sure to emphasize your relevant senior experience.

   Relevant administrative assistant certifications in education section

Besides just your education, you’ll want to spotlight any relevant certifications that you have to demonstrate your fluency in this role. This senior administrative assistant resume template uses the example of Administrative Assistant Certificate Series from the Growthsi Business School. Additional certificates show your dedication to additional training for the position.

Skills you can include on your Senior Administrative Assistant resume

Template 4 of 15: executive administrative assistant resume example.

The executive administrative assistant is someone who provides high-level, tailored administrative support for the executives within a company. They will often be assigned to a group of executives, and help these leaders organize and optimize their daily efficiency. As an executive administrative assistant, you may assist executives in planning travel, booking meetings, answering incoming calls, planning events, overseeing office operations, and more. To become an executive administrative assistant, you will need to demonstrate prior excellence in administrative roles. Most hiring managers will look for someone with a minimum of an associate’s degree in a related field. Moreover, because this role handles high-level administrative duties, the ideal candidate will have 2-5 years of experience in related roles like as an administrative assistant or office manager. Superb candidates for this role will showcase organizational excellence, as well as a professional attitude and great time management skills.

Tips to help you write your Executive Administrative Assistant resume in 2024

   highlight your experience planning and scheduling travel.

Executive administrative assistants are responsible for managing the executive schedule, and this includes creating travel plans. As such, any experience you have booking and organizing travel for others should be detailed on your resume.

   Showcase your time management skills

Executive administrative assistants must juggle leader’s scheduling conflicts with grace and creativity. It’s important to demonstrate on your resume how you have used your time management skills to effectively organize schedules in the past.

Skills you can include on your Executive Administrative Assistant resume

Template 5 of 15: executive administrative assistant resume example.

An executive administrative assistant manages all clerical tasks for executive managers. This includes welcoming guests, and handling communication between stakeholders, clients, and partners. Additionally, an executive administrative assistant often performs basic bookkeeping duties, so this is another skill you might want to highlight in your resume. Other responsibilities include preparing documents, negotiating with vendors, managing corporate inventory, reviewing incoming documents, etc. This is a role that requires attention to detail and strong communication skills.

   Demonstrate your time management skills on your resume by using accomplishments.

Executive administrative assistants often work under pressure. They need to meet tight deadlines and make sure everyone on the clerical team is on top of everything. That’s why having time management skills is essential for this role. If you want to demonstrate this in your resume, you should use accomplishments and mention projects that you coordinated effectively and on time.

   Showcase your communication skills on your resume.

Since communication is essential in this role, this is exactly what you want to reflect on your resume. Rather than just saying you have excellent communication skills, use the appropriate vocabulary and structure on your resume, such as strong action verbs like "Communicated", "Directed" or "Influenced". If you've worked with senior execs or CEOs, it's worth mentioning things like "Presented to senior stakeholders..." on your resume.

Template 6 of 15: Executive Administrative Assistant Resume Example

An executive assistant works closely with a high-level executive or a small group of high-level executives in overseeing projects and anticipating business needs. On the other hand, an executive administrative assistant tends to focus more on task management and administrative duties, such as calendar scheduling, data entry, and handling calls. In your executive administrative assistant resume, make sure to highlight your experience and relevant skills accordingly.

   Highlight relevant executive administrative skills

When writing your executive administrative assistant resume, make sure to demonstrate your proven ability to carry out administrative tasks. You should highlight relevant skills you have in these capacities, and include skills that pertain to the job description. This candidate includes a list of administrative capacities in their skills section, such as Calendar Management, Travel Arrangements, and Organization Skills, and expands upon them in their work experience.

   Use strong action verbs and numeric metrics to describe your administrative accomplishments/responsibilities

In your work experience section, make sure to use strong action verbs and to quantify your positive impact to the company. Executive administrative assistants should be experts at performing administrative duties, especially in areas of facilitating smooth operation and in catalyzing productivity. Use words such as “streamlined”, “orchestrated”, or “facilitated” to describe your contributions, and make sure to accompany them with tangible quantitative metrics.

Template 7 of 15: Executive Administrative Assistant Resume Example

As an executive administrative assistant, you will be supporting one or multiple executives in the company. A high-level of discretion and anticipation of what your executives need is a must. To tailor a resume for this position, you’ll want to focus on your experience supporting previous executives and how you resolved pain points for them.

   Quantify your administrative accomplishments in the office

In this role, you’ll have familiarity with streamlining and implementing processes. This resume uses great examples like “reduced cell phone expenses, resulting in savings of $5,000+” and “organized new office and designed systems to maximize office function efficiency by 30%.” Make sure to showcase what you did to make the office better for the team. Numbers talk!

   Show promotions in your work history

This template demonstrates a promotion from an administrative assistant to an executive assistant. Growth shows that your previous company was impressed with your work and trusted you with more responsibilities, like supporting five executives. You should also highlight why you were promoted. If you took on additional work, became a mentor to others, or more, make sure to share it.

Template 8 of 15: Entry Level Administrative Assistant Resume Example

As an entry-level administrative assistant, you will be able to get your feet wet in the world of operations and business management. Entry-level administrative assistants will quickly learn how to monitor and optimize day-to-day business practices. They may be responsible for cataloging paperwork, ensuring office facilities are in working order, answering general phone calls, providing support with training and onboarding, and more. To land this role, you will need to show a strong interest in administrative work and superb organizational skills. Hiring managers will look for someone with a minimum of an associate’s degree in a related field. Since this is an entry-level role, a lengthy resume is not necessary. However, you should showcase work you’ve done at past jobs, internships, or in volunteer roles that required organizational skills, time management, and/or great people skills.

Tips to help you write your Entry Level Administrative Assistant resume in 2024

   highlight relevant coursework you have completed.

Given that this is an entry-level role, it’s a perfect opportunity for a recent graduate. To bolster your resume, be sure to highlight any projects or research you’ve completed relating to business efficiency, human resources, or operations, and what you learned from the coursework.

   Obtain certifications to strengthen your resume

Certifications can help entry-level applicants stand out. There are many certifications that relate to administrative work, including the CAP (certified administrative professional) or the certified professional secretary credential. These courses can often be found online and adding these credentials to your resume can showcase your knowledge in the field.

Skills you can include on your Entry Level Administrative Assistant resume

Template 9 of 15: entry level administrative assistant resume example.

Just like senior and executive-level administrative assistants, there are also entry-levels administrative assistant positions out there. Don’t worry if you don’t have administrative assistant work experience or if you’re looking to change careers — you should use your education and other related administrative experience to supplement it. You should also highlight relevant skills that are transferable to showcase previous experience with them in different environments.

   Use of strong action verbs related to administrative duties

Action verbs are important tools and phrasing is everything. Your resume should have powerful action verbs to bolster your accomplishments. Some excellent examples of action verbs in this resume template are “directed,” “oversaw,” “generated,” and “drafted.” We’ll also go into more detail about action verbs down below for more ideas.

   Transferable administrative skills from previous roles

You typically want to emphasize technical skills but that can be difficult for an administrative assistant position compared to a role like a project manager. In this resume, skills such as “customer service, “telephone reception,” and “data entry” are listed. The skills are implied in experience like “answered an average of 35 calls per day by addressing customer inquiries.”

Template 10 of 15: Sales Administrative Assistant Resume Example

A sales administrative assistant is someone who helps a sales team optimize daily business practices relating to sales and marketing. This can be a great opportunity to transition into a sales and/or marketing role for many. Sales administrative assistants will assist with tasks such as answering phone calls to the sales line, planning and organizing meetings, assisting in invoice processing, assisting with proposal writing, and more. To become a sales administrative assistant, you will need a mix of relevant experience in both sales and business administration. Hiring managers will look for someone with a degree in business administration, business operations, or another related field. Moreover, the ideal candidate will have both customer-facing and organizational experience. Prior roles as a sales representative, customer service representative, or administrative assistant will stand out for this role. Overall, a candidate for this role should be a team player, who has strong organizational skills and an eagerness to learn.

Tips to help you write your Sales Administrative Assistant resume in 2024

   highlight any experience you have drafting proposals for prospective customers.

Salespeople with a high workload may rely on their administrative assistant to help with proposal generation. Showcasing any work or educational experience you have with drafting pricing and product proposals can help you stand out for this role.

   Showcase your ability to engage with customers

Unlike many other administrative roles, the sales administrative assistant will help sales teams communicate with customers. In this role you may be responsible for handling incoming questions, concerns, or requests from customers. For this reason, it’s important to highlight any customer-facing experience you have on your resume.

Skills you can include on your Sales Administrative Assistant resume

Template 11 of 15: sales administrative assistant resume example.

Sales are a key function to any business. Without the sales team, the company would probably have a hard time earning revenue for their products or services. As a sales administrative assistant, you’ll want to spotlight your related sales and administrative experience to demonstrate that you can do both. You may not only just support the sales team, but also contribute to sales pitches, presentations, and generating leads as well.

   Focuses on relevant administrative & sales experience

Since this role requires familiarity with selling, make sure to showcase your previous sales experience. This template uses related positions such as sales clerk and sales coordinator. If you’ve worked in retail or similar roles before, mention it with examples like “managed $300,000 monthly sales figures operating at an average of 30% profit margin” and “conducted 50+ sales presentations.”

   Quantify your accomplishments and project results

Sales is all about numbers. This resume template specifically mentions a project of “creat[ing] sales tracking database in Access that decreased overall deficiencies by 20%.” Recruiters want to see hard numbers of how you contributed to increasing sales and generating leads. Emphasize what you did in past roles to show what you could do for your potential employer.

Template 12 of 15: Legal Administrative Assistant Resume Example

Legal administrative assistants support a law firm’s lawyers and paralegals. Some tasks you can expect include drafting legal documents, doing legal research, ensuring the office runs smoothly, handling schedules, speaking with clients, etc. You will be expected to have a strong legal educational background and some experience in the legal field would be highly preferred. The legal industry is also a high-pressure industry so the ability to work under pressure and have a high level of productivity is essential. Take a look at this strong resume sample for the position.

Tips to help you write your Legal Administrative Assistant resume in 2024

   mention a variety of administrative tasks in your experience section..

Above this being a legal position, it is an administrative position. Make sure your experience section shows recruiters the range of administrative tasks that you have experience doing.

   Include administrative positions in other industries.

If you don’t have a lot of experience in the legal field, include any administrative experience you have had in other fields. There is overlap in the tasks and most of the skills are transferable.

Skills you can include on your Legal Administrative Assistant resume

Template 13 of 15: office administrative assistant resume example.

This is an entry-level position where you work to ensure the office runs smoothly. You will be tasked with everyday needs like reception duty, maintaining files, prepping and scheduling meetings, managing calendars, etc. Great communication, a helpful and polite demeanor, and a go-getter attitude will be highly desired for this position. Likewise, any experience in an administrative position will be appreciated. Here is a recruiter-approved resume sample.

Tips to help you write your Office Administrative Assistant resume in 2024

   add an ‘office administrative assistant’ title to your resume to get past ats..

You may not have a lot of experience in this job, so add the job title to ensure you get past any ATS resume filters in place.

   Have a varied technical skills list.

An administrative position requires a varied skill set due to the varied tasks you will need to complete. Ensure the list of your technical skills is equally varied.

Skills you can include on your Office Administrative Assistant resume

Template 14 of 15: medical administrative assistant resume example.

A medical administrative assistant will take charge of the clerical tasks needed in a medical facility. You may have front desk duties, you may maintain patient files, and you may be in charge of assuring the waiting area is in order, among other responsibilities. Important to note, however, is that, unlike a medical assistant, you will not handle patients’ care in any way. Regardless, a background in health or medicine will be highly beneficial to your application and resume.

Tips to help you write your Medical Administrative Assistant resume in 2024

   include medical industry knowledge in your skills section..

There is very specific industry knowledge and very specific tasks you should be able to perform in this field. Knowledge includes things like HIPAA while the tasks include things like insurance billing and healthcare management. Make your skills section very medical-industry-specific.

   Use healthcare keywords in your resume.

Little changes like changing ‘customer’ to ‘patient’ can make a huge difference in showing recruiters that you are experienced in the healthcare industry. Pepper your resume with healthcare keywords as this applicant has done.

Skills you can include on your Medical Administrative Assistant resume

Template 15 of 15: experienced administrative assistant resume example.

As the name suggests, this administrative assistant is not new to the industry and has had some professional experience in the field. Your tasks will be varied as you do your best to assist in whatever day-to-day tasks need to be completed. In this position, you may be working solely for the CEO or certain staff members, or you may be working for the entire office or department. Tasks may range from making travel arrangements to scheduling meetings, to maintaining files. Take a look at this resume sample to get an idea of what yours should entail.

Tips to help you write your Experienced Administrative Assistant resume in 2024

   get relevant certifications..

Show your dedication to the career by gaining administrative certification. This applicant is a certified professional secretary and administrative professional.

   Highlight transferable skills from related positions.

If you have had experience in a related position like a secretary or receptionist positions, include those in your resume and highlight the tasks and skills that an executive administrative assistant would also have. There is a lot of overlap in these positions.

Skills you can include on your Experienced Administrative Assistant resume

We spoke with hiring managers at companies like Amazon, Apple, and Google to find out what they look for in an Administrative Assistant resume. Based on their insights and our research, we've put together these tips to help you create a strong resume that will get you noticed by top employers.

   Highlight your organizational skills

One of the most important skills for an Administrative Assistant is being organized. Showcase your ability to manage multiple tasks, prioritize effectively, and keep things running smoothly.

• Managed calendars, scheduled meetings, and coordinated travel for a team of 10 executives
• Developed and implemented a new filing system that increased efficiency by 20%
• Tracked and ordered office supplies, ensuring the office was always well-stocked and within budget

   Emphasize your communication abilities

Administrative Assistants often serve as the first point of contact for a company, so strong communication skills are essential. Highlight your ability to interact with people at all levels, both verbally and in writing.

• Handled a high volume of incoming calls and emails, consistently providing professional and friendly customer service
• Drafted, edited, and proofread correspondence, reports, and presentations
• Served as a liaison between departments, facilitating clear communication and collaboration

   Showcase your technical proficiency

In today's digital age, Administrative Assistants need to be comfortable with a variety of software programs and tools. Make sure to list your technical skills and experience.

• Proficient in Microsoft Office
• Experienced with computers

Instead, be specific about the programs you know and how you've used them:

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create complex spreadsheets and dynamic presentations
• Experience with CRM software, including Salesforce and HubSpot, to manage customer data and support sales efforts

   Demonstrate your problem-solving skills

Employers value Administrative Assistants who can think on their feet and find solutions to challenges. Use your resume to showcase times when you've successfully tackled problems or made improvements.

• Identified and resolved issues with the company's invoicing process, resulting in a 15% reduction in late payments
• Implemented a new system for tracking and managing employee time off requests, streamlining the process and saving hours of administrative work each week

   Tailor your resume to the job description

Every company and position is unique, so it's important to customize your resume for each job you apply to. Pay close attention to the skills and experience mentioned in the job description, and make sure to highlight your relevant qualifications.

For example, if a job posting emphasizes the need for strong event planning skills, you might include:

• Planned and coordinated multiple successful corporate events, including annual conferences, product launches, and holiday parties
• Managed all aspects of event planning, from booking venues and vendors to creating schedules and managing budgets

   Use a professional summary

A well-written professional summary at the top of your resume can grab an employer's attention and encourage them to keep reading. Use this space to highlight your most relevant skills and experience.

Highly organized and detail-oriented Administrative Assistant with 5+ years of experience supporting executives in fast-paced environments. Skilled in managing calendars, planning events, and providing exceptional customer service. Proficient in Microsoft Office and experienced with CRM software. Proven ability to prioritize tasks, solve problems, and communicate effectively with all levels of an organization.

Remember to keep your summary concise and tailored to the specific job you're applying for.

Administrative assistants are responsible for maintaining a smooth flow in the office. They coordinate scheduling, support the team and management, take meeting notes, create documentation, answer and direct phone calls, and more. They are fluent in the standard software required for an office environment, while having excellent verbal and written communication skills. A sense of urgency and the ability to prioritize is required for this role, alongside time management in order to complete necessary projects and fulfill daily duties. Now that we’ve reviewed what administrative assistants do, let’s go over some tips on how to make your resume stand out to recruiters in 2022:

   List relevant administrative software you have proficiency in.

When carefully reading the job listing, make sure that you find the relevant hard skills and software that the company wants. Depending on the industry, this could include software like customer relationship management (CRM) software like Salesforce, Quickbooks, and PeopleSoft. Please only mention your proficiency and experience with the software if you have used it in other roles or capacities. It is important not to stretch the truth and make up your experience with the programs, as it could easily cost you the job if found out and you want to make sure you get the training that you need if you land the role.

   Tailor your administrative assistant resume based on the job listing.

Administrative assistants generally have the same types of responsibilities, but they can vary depending on if they are executive administrative assistants or sales administrative assistants as we’ve seen in the resume templates. Make sure that your resume is specialized and fits the criteria for the role. You don’t want to submit a general administrative assistant resume for a sales administrative assistant role, or vice versa. It’s worth having multiple versions of your resume and you can update the verbiage of each job in your work experience to match the specific position. For example, if you led sales presentations in a past role and are applying for a general administrative assistant, you might want to leave that section out and instead focus on how you supported your team and management.

   Specifically detail your administrative experience supporting teams and management.

Since administrative assistants need to support a variety of people in a professional work environment, you’ll want to explicitly explain how you did in past roles. For example, did you manage their calendars, schedules, and order office supplies to make sure the department didn’t run out? Don’t be shy about sharing the position of the person you were supporting if they’re an individual and an executive, such as the Chief Executive Officer or Senior Vice President of a company. People in executive and higher management roles are often busy with packed schedules, so it makes it all the more impressive that you successfully wrangled their calendar and kept them on track.

   Emphasize your transferable skills as an administrative assistant.

Transferable skills are extremely valuable, as many companies in 2022 are looking for the best candidates with experience. Previous experience in an office or other business setting will prove useful, such as coming from roles like a secretary, office assistant, or even something like a recruiter. In these positions, you should have experience with customers, answering the phone, scheduling, calendar management, ordering office supplies, taking notes, and other related skills. You’ll want to take these skills and expand them through your numeric achievements, with examples like “managed 700+ student information in Aspen; updated information every month to ensure 100% accuracy.” This statement demonstrates that you handled a high volume of customer information in specific software, as well as being detail-oriented and thorough.

Writing Your Administrative Assistant Resume: Section By Section

  header, 1. put your name on the first line.

Your name should be the most prominent element in your header, on its own line. Use a larger font size than the rest of your header details.

For example:

• Jane Smith | 123 Main St | [email protected] | 555-123-4567

Combining your name with your other details makes it harder for hiring managers to quickly find your name.

2. Include your phone number and email

Directly below your name, include your phone number and email address. These are the two primary ways employers will contact you.

Use a professional email address, ideally [email protected] . Avoid outdated email domains or unprofessional handles like:

• [email protected]

A professional email will reinforce the competent, detail-oriented image you want to project as an administrative assistant.

3. Add your location, not full address

Include your city and state to let employers know where you're based. For administrative assistant roles, employers typically expect you to be local.

• Chicago, IL
• San Francisco, CA

However, you do not need to include your full mailing address. In fact, for privacy reasons, it's better not to include your exact home address on your resume.

123 Main St, Apt 2B Chicago, IL 12345

The above example provides more personal details than needed. Just your city and state will suffice.

4. Consider including your LinkedIn URL

If you have a strong LinkedIn profile, consider adding the URL to your header. This gives hiring managers another avenue to learn more about you and your professional background.

Use a clean, shortened URL like:

• linkedin.com/in/janesmith

Rather than the default URL with random characters:

• linkedin.com/in/jane-smith-12345a6b7c8d9e0f

A custom URL looks cleaner and takes up less valuable space on your administrative assistant resume.

  Summary

A resume summary for an Administrative Assistant is an optional section that highlights your most relevant skills, experience, and achievements. While a summary is not required, it can be beneficial if you have extensive experience or are making a career change. On the other hand, an objective statement should never be used as it focuses on your goals rather than what you can offer the employer.

When crafting your Administrative Assistant resume summary, focus on showcasing your abilities in areas such as organization, communication, and technical proficiency. Tailor your summary to the specific requirements of the job you are applying for, emphasizing the skills and experience that make you a strong candidate.

To learn how to write an effective resume summary for your Administrative Assistant resume, or figure out if you need one, please read Administrative Assistant Resume Summary Examples , or Administrative Assistant Resume Objective Examples .

1. Highlight your key administrative skills

In your Administrative Assistant resume summary, emphasize the essential skills that make you an effective support professional. Consider the following examples:

• Proficient in managing calendars, scheduling meetings, and coordinating travel arrangements
• Skilled in handling multiple tasks simultaneously while maintaining attention to detail
• Experienced in managing office supplies inventory and maintaining organized filing systems

Avoid generic or overused phrases that do not provide specific information about your abilities:

• Hard-working and dedicated professional
• Team player with a positive attitude

Instead, focus on concrete skills and experiences that demonstrate your value as an Administrative Assistant.

2. Tailor your summary to the job description

To make your Administrative Assistant resume summary more effective, customize it to the specific job you are applying for. Review the job description carefully and identify the key skills and requirements the employer is looking for. Then, incorporate those elements into your summary.

For example, if the job description emphasizes experience with a particular software or database, mention your proficiency with that tool:

Administrative Assistant with 5+ years of experience, skilled in managing multiple projects and proficient in Microsoft Office Suite, including advanced Excel functions. Adept at handling sensitive information and maintaining confidentiality.

By tailoring your summary to the job description, you demonstrate that you have the specific skills and experience the employer is seeking, increasing your chances of securing an interview.

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers what you've accomplished and how you've used your skills to drive impact. When applying for administrative assistant roles, focus on highlighting experiences that demonstrate your ability to organize, communicate, and support a team. Here are some key tips to make your work experience section stand out:

1. Highlight your organizational skills

Administrative assistants are the glue that holds an office together. They keep everything running smoothly by being highly organized. Showcase experiences where you've demonstrated strong organizational abilities, such as:

• Implemented a new filing system that reduced document retrieval time by 50%
• Managed executive calendar, scheduling over 30 meetings per week while ensuring no conflicts
• Created and maintained databases to track office inventory, reducing waste by 25%

Whenever possible, use metrics to quantify your impact. Numbers jump off the page and really get a hiring manager's attention.

2. Showcase your communication abilities

Excellent communication is a must-have skill for administrative assistants. You're often the first point of contact for clients or customers, and you need to communicate clearly with your team. But don't just say you have "strong communication skills" - prove it with examples:

• Answered phones and responded to emails
• Collaborated with team on projects

Instead, highlight specific accomplishments and provide details:

• Handled 50+ customer inquiries per day via phone and email, resolving 90% of issues without escalation
• Wrote and distributed monthly internal newsletter to keep 100+ employees informed of company updates and events

3. Demonstrate your technical proficiencies

Most administrative assistant roles require proficiency with certain software programs and tools. Be sure to call out your technical skills in your work experience section. For example:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat, and Salesforce CRM. Created complex spreadsheets to track and analyze department budget, identifying opportunities to reduce spend by 10%.

If you've completed any relevant training or certifications, like a Microsoft Office Specialist certification, include that as well. Experience with industry-specific tools, like legal billing software or medical coding systems, is also valuable to highlight.

4. Show your career progression

Hiring managers love to see candidates who have grown and advanced in their careers. If you've been promoted or taken on increasing responsibility, make that evident in your work experience section. You might format it something like:

Administrative Assistant, XYZ Company Executive Assistant (2018-Present) Provided high-level administrative support to CEO and CFO Managed expense reports and travel arrangements for 5 executives Administrative Assistant (2016-2018) Greeted visitors and answered multi-line phone system Maintained office supply inventory and placed orders as needed

This format clearly shows your progression from an entry-level admin to a senior-level executive assistant, with increased responsibilities along the way.

  Education

The education section of your administrative assistant resume should be concise and relevant. It's an opportunity to showcase your academic background and any specialized training that qualifies you for the role. Follow these tips to create an effective education section that will catch the attention of hiring managers.

1. List your highest degree first

Start with your most recent or highest degree and work backwards. For each degree, include:

• Name of the institution
• Location of the institution
• Degree obtained
• Field of study
• Graduation year

If you have a bachelor's degree, you can leave out your high school information. Here's an example:

Bachelor of Arts in Business Administration University of California, Los Angeles Los Angeles, CA Graduated: 2018

2. Highlight relevant coursework and academic achievements

If you're a recent graduate or have completed courses that are directly relevant to the administrative assistant role, consider listing them under your degree. This can help demonstrate your knowledge and skills. For example:

Bachelor of Science in Office Administration San Francisco State University San Francisco, CA Graduated: 2020 Relevant Coursework: Business Communication, Office Management, Project Management, and Administrative Technology

Additionally, if you graduated with honors or received any academic awards, include them in this section to showcase your achievements.

3. Include certifications and professional development

If you have completed any certifications or professional development courses that are relevant to the administrative assistant role, include them in your education section. This can help demonstrate your commitment to learning and staying up-to-date with industry trends. For example:

Certified Administrative Professional (CAP) International Association of Administrative Professionals Completed: 2019

However, be cautious about listing online courses or non-substantial education, as they may not carry the same weight as more formal certifications or degrees.

4. Keep it brief if you're a senior-level professional

If you have several years of experience as an administrative assistant, your education section should be brief and focus on your most recent and relevant degrees. Hiring managers will be more interested in your work experience and accomplishments. For example:

Master of Business Administration University of Washington Seattle, WA

Avoid listing outdated or irrelevant education, such as:

• High school diploma, class of 1985
• Associate's degree in an unrelated field from 20+ years ago

Instead, focus on education that showcases your skills and expertise as a seasoned administrative professional.

Action Verbs For Administrative Assistant Resumes

Each bullet point in your work history section should begin with an action verb. These action verbs are strong ways to showcase your experience and achievements by showing, rather than telling. Examples of great action verbs for an administrative assistant are “negotiated,” “supervised,” “calculated,” “established,” and more to speak to your accomplishments in the role. These words imply the ability to effectively communicate with vendors, leadership and management of other team members, proficiency in numbers, and creating something new. Descriptors such as “responsible for,” “helped,” “assisted with,” and “handled” imply that you did the responsibilities of the job, but leave the recruiter wanting to know what you specifically achieved in your past roles.

• Established
• Interviewed

For more related action verbs, visit Customer Service Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Administrative Assistant Resumes

Skills for administrative assistant resumes.

When you’re applying for an administrative assistant position, your relevant administrative skills that are transferable from other roles will play a big part. This may include skills such as customer service, data entry, technology, and more. Make sure that you take the time to carefully read the job posting for the required skills and preferred skills to identify what the recruiter will be exactly looking for in an ideal candidate. You’ll want to tailor your resume for each position that you apply for with this in mind, especially since the company is likely using an applicant tracking system (ATS). There will be key words scattered throughout the job posting that you want to strategically use throughout your resume while keeping it natural. To get you started, here’s a list of relevant skills that recruiters and companies are looking for in administrative assistants.

• Administrative Assistance
• Office Administration
• Accounts Payable
• Human Resources (HR)
• Event Planning
• Administration
• Customer Service
• Spreadsheets
• Inventory Management
• Microsoft Access
• Executive Administrative Assistance
• Accounts Receivable (AR)

How To Write Your Skills Section On an Administrative Assistant Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Administrative Assistant Resumes

This word cloud highlights the important keywords that appear on Administrative Assistant job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from administrative assistant resumes.

You should use bullet points to describe your achievements in your Administrative Assistant resume. Here are sample bullet points to help you get started:

Created Monte Carlo simulation using Pandas (Python) to generate 30,000 sample portfolios with 8+ constraints

Managed user engagement analytics strategy, providing first insight into how users interact with our apps on their tablets and mobile devices

Analyzed brand's pricing, advertising and distribution data and identified seasonal trends and white space by integrating consumer insights; recommended strategic changes in portfolio and marketing plan to C-suite executives, reversing sales slump (+6.5%)

Recommended multi-brand strategy for a leading restaurant chain company to enter fast casual market by evaluating core competencies and performing market analysis

Developed pricing strategy for a digital subscription service by segmenting potential users by behavioral and psychographic attributes from survey data

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Other Administrative Resumes

Finance director.

Underwriter

• Customer Service Resume Guide
• Virtual Assistant Resume Guide

Administrative Assistant Resume Guide

• Executive Assistant Resume Guide
• Office Manager Resume Guide
• Research Assistant Resume Guide
• Customer Success Resume Guide
• Back Office Resume Guide
• Inventory Manager Resume Guide
• Desktop Support Resume Guide
• Loan Processor Resume Guide
• Warehouse Manager Resume Guide
• Fundraising Resume Guide
• Service Desk Resume Guide
• Help Desk Resume Guide
• Administrative Coordinator Resume Guide
• Administration Resume Guide
• Scheduling Resume Guide
• Gig Economy Resume Guide
• Project Administrator Resume Guide
• Facilities Resume Guide
• Revenue Cycle Resume Guide
• Administrative Assistant Resume Example
• Senior Administrative Assistant Resume Example
• Executive Administrative Assistant Resume Example
• Entry Level Administrative Assistant Resume Example
• Sales Administrative Assistant Resume Example
• Legal Administrative Assistant Resume Example
• Office Administrative Assistant Resume Example
• Medical Administrative Assistant Resume Example
• Experienced Administrative Assistant Resume Example
• Tips for Administrative Assistant Resumes
• Skills and Keywords to Add
• Sample Bullet Points from Top Resumes
• All Resume Examples
• Administrative Assistant CV Examples
• Administrative Assistant Cover Letter
• Administrative Assistant Interview Guide
• Explore Alternative and Similar Careers

Download this PDF template.

Creating an account is free and takes five seconds. you'll get access to the pdf version of this resume template., choose an option..

• Have an account? Sign in

E-mail Please enter a valid email address This email address hasn't been signed up yet, or it has already been signed up with Facebook or Google login.

Password Show Your password needs to be between 6 and 50 characters long, and must contain at least 1 letter and 1 number. It looks like your password is incorrect.

Remember me

Forgot your password?

Sign up to get access to Resume Worded's Career Coaching platform in less than 2 minutes

Name Please enter your name correctly

E-mail Remember to use a real email address that you have access to. You will need to confirm your email address before you get access to our features, so please enter it correctly. Please enter a valid email address, or another email address to sign up. We unfortunately can't accept that email domain right now. This email address has already been taken, or you've already signed up via Google or Facebook login. We currently are experiencing a very high server load so Email signup is currently disabled for the next 24 hours. Please sign up with Google or Facebook to continue! We apologize for the inconvenience!

Password Show Your password needs to be between 6 and 50 characters long, and must contain at least 1 letter and 1 number.

Receive resume templates, real resume samples, and updates monthly via email

By continuing, you agree to our Terms and Conditions and Privacy Policy .

Lost your password? Please enter the email address you used when you signed up. We'll send you a link to create a new password.

E-mail This email address either hasn't been signed up yet, or you signed up with Facebook or Google. This email address doesn't look valid.

Back to log-in

These professional templates are optimized to beat resume screeners (i.e. the Applicant Tracking System). You can download the templates in Word, Google Docs, or PDF. For free (limited time).

   access samples from top resumes, get inspired by real bullet points that helped candidates get into top companies.,    get a resume score., find out how effective your resume really is. you'll get access to our confidential resume review tool which will tell you how recruiters see your resume..

Writing an effective resume has never been easier .

Upgrade to resume worded pro to unlock your full resume review., get this resume template (+ 14 others), plus proven bullet points., for a small one-time fee, you'll get everything you need to write a winning resume in your industry., here's what you'll get:.

• 📄 Get the editable resume template in Google Docs + Word . Plus, you'll also get all 14 other templates .
• ✍️ Get sample bullet points that worked for others in your industry . Copy proven lines and tailor them to your resume.
• 🎯 Optimized to pass all resume screeners (i.e. ATS) . All templates have been professionally designed by recruiters and 100% readable by ATS.

Buy now. Instant delivery via email.

  instant access. one-time only., what's your email address.

I had a clear uptick in responses after using your template. I got many compliments on it from senior hiring staff, and my resume scored way higher when I ran it through ATS resume scanners because it was more readable. Thank you!

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

Administrative Assistant Skills List (Hard, Soft, Computer, Technical)

Administrative assistants play a critical role in keeping an office running smoothly. They require a unique blend of skills to be successful.

Below is a comprehensive list of skills that an administrative assistant should have or strive to develop:

Hard Skills for Administrative Assistants

• Data Entry: Ability to accurately and quickly input data into computer systems.
• Document Management: Organizing, filing, and managing paperwork and electronic files efficiently.
• Calendar Management: Scheduling and managing appointments, meetings, and events.
• Travel Arrangements: Coordinating travel logistics including flights, accommodations, and itineraries.
• Report Creation: Compiling and preparing reports, letters, and presentations.
• Inventory Management: Tracking office supplies and reordering when necessary.

Soft Skills for Administrative Assistants

• Communication: Excellent written and verbal communication skills to deal with diverse clients and team members.
• Problem-Solving: Ability to identify issues and come up with practical solutions.
• Time Management: Prioritizing tasks and managing time effectively to meet deadlines.
• Attention to Detail: Being meticulous to ensure accuracy and prevent errors.
• Adaptability: Adjusting quickly to changing priorities and conditions.
• Interpersonal Skills: Building and maintaining positive relationships with colleagues and clients.

Computer Skills for Administrative Assistants

• Microsoft Office Suite: Proficiency in Word, Excel, PowerPoint, and Outlook.
• Database Management: Use of database software to organize and retrieve data.
• Email Management: Handling large volumes of emails and using features to organize and prioritize.
• Spreadsheets: Creating, editing, and formatting spreadsheets to organize information.
• Typing: Fast and accurate typing skills for efficient document and email composition.

Technical Skills for Administrative Assistants

• Office Equipment: Operation of printers, fax machines, copiers, and scanners.
• Troubleshooting: Basic IT problem-solving for common issues with office hardware and software.
• Document Formatting: Knowledge of professional document standards and formatting.
• Bookkeeping: Understanding of basic financial record-keeping and accounting software.
• Project Management Tools: Familiarity with project management software and methodologies.

An administrative assistant who can master these skills will be an invaluable asset to any team or organization.

Continuous learning and upgrading these skills can lead to greater efficiency and can open doors to advanced career opportunities.

• 17 Administrative Assistant Technical Skills for Resume
• List of Skills for a Legal Administrative Assistant Resume
• IT and Computer Skills List for Resume
• Administrative Assistant Skills Resume Example

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Notify me of new posts by email.

Prepare yourself for the 21st century by learning valuable office skills that will prepare you for the skills needed for entry level and advanced positions in business.

• Work from Home

April 25, 2024

Mastering the Hybrid Remote Work Balance

Hybrid Remote Work – Strategies for Productivity and Stress Reduction Hybrid remote work has become more common in recent years. So much so, that 52% of remote-capable employees work hybrid […]

Creating a Stress Free Home Office Environment

Mastering Remote Team Collaboration

Desk Friendly Workouts You Can Do At Your Office To Stay Fit

Recommended books on amazon.

(Note: I am an Amazon Associate so I earn a small commission from qualifying purchases.) 

Free Resources

• Business Travel
• Customer Service
• Excel Tutorials
• Home Office
• Job Search Skills
• Keyboarding
• Microsoft Office Tutorials
• Office Skills
• Office Skills Classes
• Office Skills Tutorials
• Outlook 2016 Tutorials
• Phone Skills

Popular Tutorials

• PowerPoint 2016 Tutorials
• Soft Skills
• Virtual Assistant
• Word 2016 Tutorials

Hard Skills for the Administrative Assistant

By Dawn / June 27, 2023

What are Hard Skills?

Hard skills for the administrative assistant or executive assistant are the critical technical office skills that you bring to the workplace. Hard skills can learned and can be acquired through training, work or a combination of both.  Hard skills are considered transferable which means, once learned, you can transfer them from job to job.  That’s because hard skills are standard across industries.  For example, the hard skills for an administrative assistant position would be very similar at several different organizations and industries.  Hard skills are considered measurable, which means an employer can test you on these skills.  For example, when applying for a position of an Administrative Assistant, a typing test will usually be part of the application process. 

Soft skills, on the other hand, are personal qualities that allow one to more effectively relate to others.  Some soft skills include having a positive attitude and effective time management. Also called people skills, soft skills are considered social skills such as communication skills, listening skills, character or personality traits, attitudes and emotional intelligence such as the ability to show empathy to others. Once learned, these soft skills will enhance your personal interactions on the job while at the same time lead you to experience greater job satisfaction.   

Hard Skills for the Administrative Assistant Examples

The following is a list of hard skills required of the administrative professional or virtual assistant:

• Keyboarding at 40 to 80 WPM depending on the position
• Managing office supplies and Inventory Control
• Managing calendars
• Booking travel
• Scheduling facilities and equipment
• Routine clerical and organizational tasks
• Organizing files
• Buying supplies, and managing stockrooms
• Knowledge of videoconferencing, fax, and other office equipment
• Conducting research
• Email programs such as Microsoft Outlook, Apple Mail and Gmail.
• Designing and creating PowerPoint presentations
• Word processing and document creation using Microsoft Word or Google docs when creating newsletters, letters, memos, press releases, flyers, brochures, letterhead, resumes and cover letters.
• Creating and modifying spreadsheets using Excel, Google Sheets and Apple Numbers.  Design and Modifications especially the more advanced features including the use of IF, Lookup functions and Macros.
• Database Management using software such as Microsoft Access
• Mail Merge and bulk mailings
• Bookkeeping using software such as Quickbooks and Quicken.
• Knowledge of basic office procedures
• Electronic Filing such as OneDrive, Google Drive and DropBox
• Maintaining Contact Lists
• Transcription
• Making travel arrangements
• Knowledge of online file sharing and storage devices such as Dropbox, OneDrive or Google Drive
• Basic knowledge of Bookkeeping/Accounting
• Office procedures for organizing forms, policies and procedures
• Event planning and coordination skills
• Project Assistance/Coordination
• Writing and proofreading – excellent punctuation and grammar required

Hard Skills and Soft Skills

The office professional can no longer depend on just hard skills (those technical office skills) for success on the job. They must have the ability to communicate and get along well with people so an understanding of the importance of personal qualities (soft skills) and interpersonal skills is important. Employers today are looking for workers who have a combination of both technical (hard) skills and interpersonal (soft) skills. Soft Skills are your ability to communicate effectively with your co-workers and to get along with your colleagues and other people.  Also, maintaining a good attitude and being a team player is essential to your success as a valued employee.   Some examples of soft skills are:

• Being a Team Player
• Being ethical
• Having a positive attitude
• Being a good communicator
• Being a good listener
• Critical thinking and problem solving Skills
• Professionalism (displaying a professional image)
• Demonstrating time management skills
• Being adaptable and flexible
• Critical thinking and problem Solving Skills

Hard Skills and Soft Skills for the Administrative Assistant Resume

It’s important that both hard skills and soft skills are included on your Administrative Assistant Resume. Administrative Professionals are taking on more responsibility now than at any other time in history. Administrative Professionals today need strong communication skills to effectively collaborate with a variety of people and job functions, accomplishing tasks of moderate to high complexity and scope. Administrative Professionals may also be required to keep their team’s business operations and activities organized and moving forward. They’ll need to be self-starters who can recognize where processes can be improved and who will take the initiative to improve them.

Administrative Assistants, particularly Executive Administrative Assistants, must also possess strong business judgment, professional etiquette and organizational, analytical and problem-solving skills to be able to interact with high-level executives both inside and outside of the company. In addition to doing the more traditional tasks such as managing correspondence, office budgets and space planning, moderating office calendars and communication, creating and maintaining office policies and procedures and organization of office events, the Administrative Assistant must manage their time well and acquire a thorough knowledge of their company culture, structure, products and services to be able to effectively analyze and anticipate the needs of their managers, team members and their projects. 

Recommended Books to Improve your Hard Skills (Note:  I am an Amazon Associate so I earn a small commission from qualifying purchases.) 

The Microsoft Office 365 Bible: The Most Updated and Complete Guide to Excel, Word, PowerPoint, Outlook, OneNote, OneDrive, Teams, Access, and Publisher from Beginners to Advanced

Microsoft Excel: The Most Updated Crash Course from Beginner to Advanced | Learn All the Functions, Macros, and Formulas to Become a Pro in 7 Days or Less

Our Administrative Assistant Job Description lists some common Administrative Assistant skills required for many job postings by companies seeking Administrative Assistants. They are:

• Proficient in Microsoft Office including Word, Excel and Outlook
• Ability to type (keyboard) at 40 to 80 WPM depending on the position
• Reporting Skills and Administrative Writing Skills
• Ability to manage processes and analyze Information
• Excellent organizational skills with high attention to detail
• Professional, proactive and self-motivated with an ability to take direction
• Problem Solving Skills
• Supply Management and Inventory Control
• Excellent communicative and interpersonal skills needed along with a “Can Do” attitude!
• Ability to multi-task and change direction quickly
• Be a team-player and be able to work on own initiative in a dynamic and challenging environment
• Ability to demonstrate initiative and honed organizational skills.

How to Acquire Hard Skills

To improve your  office skills   today, take the  Administrative Office Professional online course  or the Soft Skills Training for Administrative Professionals on officeskills.org. The Receptionist Online Course offered on officeskills.org also teaches valuable hard and soft skills required of the general receptionist in business today.

This course is taught in the Office Skills Collaborative Online Classroom.  The Office Skills Collaborative Online Classroom   is a fun and interactive way to learn Soft Skills. Get the benefit of learning online while being in a classroom environment with an instructor, other students, discussion forums, chat rooms, lectures, presentations and video demonstrations.

Tags: hard skills , hard skills examples , hard skills for resume , hard skills for the administrative assistant

Leave a Comment Cancel

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

Subscribe to Our Newsletter

Get latest news and blog posts in your inbox.

We don’t spam! Read our [link]privacy policy[/link] for more info.

Thanks for subscribing

August 22, 2023

How to Create a Meeting Agenda using OneNote

If you’re wondering how to create a meeting agenda that you can easily insert into Outlook, then OneNote may be your answer. Instead of writing everything down with pen and […]

How to Create a Business Travel Itinerary

How to Create a Resume in Word using Tables

Copyright © 2024 Office Skills Training

WordPress Theme by WPZOOM

Top 12 Administrative Assistant Skills to Put on Your Resume

In today’s fast-paced office environments, the role of an administrative assistant is more crucial than ever, requiring a diverse set of skills to ensure efficiency and organizational success. This article highlights the top 12 skills that can make your resume stand out to employers, showcasing your ability to thrive in administrative positions.

Administrative Assistant Skills

• Microsoft Office
• Google Workspace
• CRM Software
• Time Management
• Project Management
• SAP Experience
• Calendar Management
• Zoom Proficiency
• Slack Communication

1. Microsoft Office

Microsoft Office is a suite of productivity applications that includes Word, Excel, PowerPoint, and Outlook, used for creating documents, spreadsheets, presentations, and managing email and calendars, essential for the tasks of an Administrative Assistant.

Why It's Important

Microsoft Office is crucial for an Administrative Assistant as it provides essential tools (Word, Excel, PowerPoint, Outlook) for creating documents, managing data, organizing schedules, and communicating effectively, streamlining administrative tasks and enhancing productivity.

How to Improve Microsoft Office Skills

Improving Microsoft Office skills as an Administrative Assistant involves focusing on efficiency, mastery of advanced features, and integrating apps for streamlined workflows. Here are concise strategies:

Take Online Courses : Enroll in courses on platforms like LinkedIn Learning or Udemy that specialize in Microsoft Office. They offer beginner to advanced level courses.

Utilize Microsoft's Training : Microsoft Office provides free training for all its applications, including tips and tutorials directly from the source.

Practice Regularly : Consistent practice is key. Use daily tasks as opportunities to experiment with new features or shortcuts.

Join Forums : Engage with communities like Reddit’s r/MicrosoftOffice or Tech Community for tips, advice, and problem-solving.

Explore Add-ins and Apps : Integrate Office with other apps or explore Office Add-ins to increase productivity.

Keyboard Shortcuts : Mastering shortcuts can significantly speed up your workflow. Refer to Microsoft’s official keyboard shortcuts guide.

Customize the Ribbon : Tailor the Office Ribbon by adding frequently used commands. This guide explains how.

Use Templates : Save time with Office templates for common documents and presentations. Explore options here .

By focusing on these strategies, an Administrative Assistant can significantly improve their proficiency and efficiency in Microsoft Office.

How to Display Microsoft Office Skills on Your Resume

2. QuickBooks

QuickBooks is an accounting software designed for small to medium-sized businesses to manage sales, expenses, payroll, and other financial transactions, essential for an Administrative Assistant in handling day-to-day financial operations efficiently.

QuickBooks is important for an Administrative Assistant because it streamlines financial tasks like invoicing, payroll, and expense tracking, enhancing efficiency and accuracy in managing the company's financial records.

How to Improve QuickBooks Skills

Improving QuickBooks for an Administrative Assistant involves enhancing efficiency, accuracy, and functionality. Here are concise strategies:

Utilize Keyboard Shortcuts : Learn and use QuickBooks keyboard shortcuts to speed up navigation and task completion. QuickBooks Keyboard Shortcuts.

Customize the Dashboard : Tailor the QuickBooks dashboard to display the most relevant information and tools for your role. Customize Dashboard .

Automate Processes : Set up recurring transactions and use the memorized transactions feature for regular billing, invoices, and reports. Automate Transactions.

Integrate with Other Apps : Connect QuickBooks with other business apps (like CRM, time tracking, etc.) to streamline operations. App Integration.

Regular Data Backup and Update : Ensure QuickBooks and its data are regularly backed up and the software is kept up to date. Back Up and Update.

For further detail and support, refer to the official QuickBooks Support Page.

How to Display QuickBooks Skills on Your Resume

3. Data Entry

Data entry involves inputting, updating, and maintaining information in computer systems or databases, a common task for Administrative Assistants to ensure accurate and organized records.

Data entry is crucial for an Administrative Assistant as it ensures accurate and organized records, facilitating efficient retrieval of information, supporting decision-making processes, and enabling smooth daily operations.

How to Improve Data Entry Skills

To improve data entry as an Administrative Assistant, focus on the following key strategies:

Enhance Typing Skills : Boost your typing speed and accuracy with practice. Websites like TypingTest offer tests and games to improve.

Use Data Entry Software : Familiarize yourself with data entry tools and software such as Microsoft Excel for spreadsheets or Airtable for a more database-oriented approach.

Keyboard Shortcuts Mastery : Learn and utilize keyboard shortcuts to navigate and enter data more efficiently. ShortcutWorld offers a comprehensive list for various programs.

Double-Check Your Work : Implement a routine to review your data entries for accuracy. This can save time and reduce errors in the long run.

Regular Breaks and Ergonomics : Take short breaks to prevent fatigue and ensure your workspace is ergonomically set up to maintain focus and productivity. Mayo Clinic provides guidelines on creating an ergonomic workspace.

By focusing on these strategies, you can significantly improve your data entry skills, leading to increased efficiency and accuracy in your role as an Administrative Assistant.

How to Display Data Entry Skills on Your Resume

4. Google Workspace

Google Workspace is a suite of cloud-based productivity and collaboration tools developed by Google, which includes Gmail, Docs, Drive, Calendar, and Meet, designed to help businesses and teams communicate, collaborate, and manage tasks efficiently.

Google Workspace is crucial for an Administrative Assistant because it offers a comprehensive suite of productivity and collaboration tools (such as Gmail, Calendar, Drive, Docs, Sheets, and Meet) that streamline communication, simplify scheduling, and facilitate efficient document management and team collaboration, all within a single, integrated platform.

How to Improve Google Workspace Skills

To improve Google Workspace as an Administrative Assistant, focus on optimizing organization, collaboration, and efficiency by leveraging the following strategies:

Enhance Collaboration: Utilize Google Meet for virtual meetings, ensuring seamless integration with Google Calendar for easy scheduling and access.

Streamline Communication: Gmail’s advanced features like scheduling emails and creating email templates can save time and enhance communication efficiency.

Optimize Document Management: Use Google Drive for file storage and sharing. Implement a clear naming and folder organization system to ensure easy access and collaboration.

Automate Tasks: Explore Google Sheets and Google Forms for automating data entry tasks, collecting information, and generating reports efficiently.

Enhance Scheduling: Leverage Google Calendar’s features like appointment slots and shared calendars to manage your executive's schedule effectively and coordinate meetings.

Stay Informed: Regularly visit the Google Workspace Updates blog to stay updated on new features and best practices.

Incorporating these strategies can significantly improve productivity and streamline administrative tasks within Google Workspace.

How to Display Google Workspace Skills on Your Resume

5. CRM Software

CRM software (Customer Relationship Management software) is a tool that helps manage interactions with clients and potential customers, streamline processes, and improve profitability, aiding in organizing contacts, scheduling tasks, and managing customer communications efficiently.

CRM software is important for an Administrative Assistant as it centralizes customer information, streamlines communication, and automates tasks, enabling efficient management of customer relationships and support to the team in providing personalized service.

How to Improve CRM Software Skills

Improving CRM software, especially from the perspective of an Administrative Assistant, involves focusing on customization, integration, efficiency, and user-friendly features. Here’s a concise guide:

Customization : Tailor the CRM to fit the unique needs of your business operations. This means custom fields, workflows, and reports that match your daily tasks. Salesforce offers extensive customization options.

Integration : Ensure the CRM software integrates seamlessly with the tools you already use, such as email platforms, calendar apps, and social media, to streamline your workflow. Zapier is a great tool for connecting different apps and services.

Efficiency : Utilize automation features for repetitive tasks such as data entry, scheduling meetings, and sending follow-up emails. This can significantly save time and reduce errors. HubSpot provides robust automation tools within its CRM.

User-Friendly Interface : Choose a CRM with an intuitive and easy-to-navigate interface. This reduces the learning curve and enhances productivity. Pipedrive is known for its user-friendly design.

Training and Support : Ensure the CRM provider offers comprehensive training materials and responsive customer support. This is crucial for resolving issues swiftly and getting the most out of your CRM. Zendesk has a strong reputation for customer support.

Feedback Mechanism : Implement a system for collecting feedback from users to continually adapt and improve the CRM’s functionality. SurveyMonkey can be used to gather user feedback efficiently.

By focusing on these key areas, you can enhance your CRM software to better serve the needs of an Administrative Assistant, leading to improved organization, efficiency, and ultimately, customer satisfaction.

How to Display CRM Software Skills on Your Resume

6. Time Management

Time management for an Administrative Assistant involves efficiently organizing and prioritizing tasks and appointments to ensure all duties are completed within deadlines, while also allowing flexibility for unexpected requests or emergencies.

Time management is crucial for an Administrative Assistant because it enables efficient completion of tasks, ensures deadlines are met, and allows for effective prioritization of work, leading to increased productivity and reduced stress.

How to Improve Time Management Skills

Improving time management, especially for an Administrative Assistant, involves prioritizing tasks, planning ahead, and leveraging tools to stay organized. Here are concise tips:

Prioritize Tasks : Use the Eisenhower Box method to differentiate between urgent and important tasks. Eisenhower Box Method .

Plan Ahead : Spend a few minutes at the end of each day planning for the next. Time Blocking Technique .

Leverage Tools : Utilize digital tools like Google Calendar for scheduling and Trello for task management. Google Calendar , Trello .

Set Deadlines : Assign realistic deadlines to tasks and stick to them.

Minimize Interruptions : Allocate specific times to check emails and messages.

By prioritizing effectively, planning diligently, and utilizing the right tools, an Administrative Assistant can significantly improve time management.

How to Display Time Management Skills on Your Resume

7. Project Management

Project Management involves planning, organizing, and overseeing tasks and resources to achieve specific goals within a defined timeline, ensuring projects are completed efficiently and effectively. For an Administrative Assistant, it means supporting these processes by handling administrative tasks, coordinating schedules, managing documentation, and facilitating communication.

Project management is crucial for an Administrative Assistant as it ensures tasks are completed efficiently and on time, facilitates effective resource allocation, enhances communication and coordination, and enables the achievement of project goals, ultimately contributing to the organization's success.

How to Improve Project Management Skills

Improving project management, especially for an Administrative Assistant, involves focusing on organization, communication, and time management. Here are concise strategies:

• Embrace Project Management Tools : Utilize digital tools like Trello or Asana for task organization and progress tracking.
• Enhance Communication Skills : Employ clear communication methods. Tools like Slack can improve team interactions.
• Prioritize Tasks : Use the Eisenhower Box technique to prioritize tasks effectively.
• Time Management : Adopt techniques such as the Pomodoro Technique to manage time efficiently.
• Continuous Learning : Engage in online courses on platforms like Coursera or LinkedIn Learning to enhance project management skills.

By implementing these strategies, an Administrative Assistant can significantly improve their project management capabilities.

How to Display Project Management Skills on Your Resume

8. SAP Experience

SAP experience for an Administrative Assistant refers to familiarity and proficiency in using SAP software to manage various office administrative tasks such as data entry, processing transactions, handling reports, and maintaining records within an organization.

SAP experience is crucial for an Administrative Assistant as it demonstrates proficiency in using one of the leading enterprise resource planning (ERP) systems for managing business operations and customer relations. This proficiency can streamline administrative processes, enhance data accuracy, and improve overall efficiency within the organization.

How to Improve SAP Experience Skills

To improve your SAP experience as an Administrative Assistant, focus on the following areas:

Enhance Your Skills : Enroll in SAP training courses specific to administrative functions to deepen your understanding of relevant modules.

Utilize SAP Support Resources : Access SAP Help Portal for documentation and support to troubleshoot issues and learn new features.

Join SAP Communities : Engage with SAP Community to exchange knowledge, tips, and best practices with other users.

Practice Regularly : Apply your skills in a sandbox environment to experiment without affecting live data.

Stay Updated : Follow SAP blogs and news to stay informed about the latest updates and features relevant to your role.

How to Display SAP Experience Skills on Your Resume

9. Salesforce

Salesforce is a cloud-based customer relationship management (CRM) software that helps businesses manage their customer interactions, sales, marketing, customer service, and more, all in one platform.

Salesforce is important for an Administrative Assistant as it centralizes customer information, streamlines tasks and schedules, enhances communication and collaboration across departments, and improves efficiency in managing customer relationships and support.

How to Improve Salesforce Skills

To improve Salesforce as an Administrative Assistant, focus on these key areas:

Data Quality : Regularly clean data to maintain accuracy. Use Salesforce's Data Import Wizard for importing and Data Loader for bulk operations.

Customization : Tailor Salesforce to fit your organization's needs by customizing objects, fields, and page layouts. Explore the Salesforce Customization Guide .

Automation : Implement automation with Workflow Rules and Process Builder to streamline repetitive tasks, saving time and reducing errors. Learn more through Salesforce's Automation Guide.

User Training and Adoption : Increase user adoption by providing comprehensive training. Salesforce offers a variety of training resources on Trailhead .

Reports and Dashboards : Create meaningful reports and dashboards to give insights into your business operations. Check out the Salesforce Report and Dashboard Guide.

Security : Regularly review and update security settings to protect your data. Salesforce's Security Guide offers detailed instructions.

Feedback Loop : Establish a feedback loop with users to continuously identify areas for improvement. Salesforce's Feedback Management tools can help.

Focusing on these areas and utilizing the provided resources can significantly improve your Salesforce experience.

How to Display Salesforce Skills on Your Resume

10. Calendar Management

Calendar management, for an Administrative Assistant, involves scheduling, coordinating, and organizing appointments and meetings to ensure an efficient and conflict-free time management for executives or teams.

Calendar management is crucial for an Administrative Assistant as it ensures efficient scheduling, prevents conflicts, maintains organization, and optimizes time management, facilitating smooth operations and effective support for executives and teams.

How to Improve Calendar Management Skills

Improving calendar management as an Administrative Assistant involves optimizing organization, communication, and technology use to manage appointments and meetings efficiently. Here are concise steps:

Prioritize Tasks : Identify and prioritize tasks based on deadlines and importance. Time Management Guide can help understand prioritization.

Use Technology : Leverage calendar management tools like Google Calendar or Microsoft Outlook for scheduling, reminders, and sharing availability.

Set Clear Meeting Agendas : Ensure each meeting has a clear agenda and objective. Tools like Doodle can facilitate finding common available times for meetings.

Block Time : Use time blocking for tasks, including administrative work, to ensure dedicated time for project completion. Time Blocking Guide offers insights.

Regular Review : Regularly review and adjust the calendar to reflect changes or cancellations, ensuring it's always up-to-date.

Communicate Effectively : Keep all stakeholders informed about scheduling changes or conflicts promptly. Effective communication tips can be found at Effective Communication Skills .

Set Boundaries : Establish clear availability boundaries to avoid overbooking or personal time encroachment. Setting Boundaries provides strategies for doing so.

By following these steps and leveraging the suggested resources, an Administrative Assistant can significantly improve their calendar management skills.

How to Display Calendar Management Skills on Your Resume

11. Zoom Proficiency

Zoom Proficiency for an Administrative Assistant refers to the ability to expertly navigate and utilize the Zoom platform for scheduling, hosting, and managing virtual meetings, webinars, and conferences, ensuring efficient and effective online communication and collaboration.

Zoom proficiency is important for an Administrative Assistant as it enables efficient scheduling, hosting, and managing of virtual meetings, ensuring seamless communication and collaboration within and outside the organization.

How to Improve Zoom Proficiency Skills

Improving Zoom proficiency as an Administrative Assistant involves mastering both the technical and organizational aspects of the platform. Focus on the following steps:

Familiarize with Basic Features : Start by understanding the core features of Zoom, including starting/joining a meeting, audio/video settings, and screen sharing. Zoom's own help center is a great resource.

Learn Advanced Functions : Dive into advanced features like breakout rooms, polling, and recording meetings. The Zoom Video Tutorials section provides concise video guides.

Schedule and Manage Meetings : As an Administrative Assistant, efficiently scheduling and managing meetings is crucial. Learn how to use the scheduling feature, send invites, and manage participants. Zoom offers a comprehensive guide on scheduling.

Enhance Meeting Security : Understand Zoom's security features to protect meetings, such as passwords, waiting rooms, and participant management. The Zoom security guide offers practical tips.

Explore Zoom Integrations : Utilize Zoom integrations with other tools like Outlook, Google Calendar, and Slack to streamline your workflow. Check out the Zoom App Marketplace for available integrations.

Practice Regularly : The best way to become proficient is by using Zoom regularly, experimenting with different features in real scenarios.

Remember, continuous learning and staying updated with new Zoom updates and features will enhance your proficiency over time.

How to Display Zoom Proficiency Skills on Your Resume

12. Slack Communication

Slack Communication is a digital platform used for messaging and collaboration, enabling administrative assistants to organize conversations, share files, and coordinate tasks efficiently within teams or across an organization.

Slack communication is crucial for an Administrative Assistant as it enables efficient, real-time collaboration and coordination with team members, streamlines task management, and ensures quick access to important information and updates, enhancing productivity and organizational effectiveness.

How to Improve Slack Communication Skills

To improve Slack communication as an Administrative Assistant, focus on clarity, organization, and efficiency:

Use Channels Wisely : Create dedicated channels for specific topics or projects to keep conversations organized. Slack's Guide on Using Channels

Leverage Direct Messages : For sensitive or specific information, use direct messages. This keeps the main channels clutter-free. Direct Messaging Basics

Implement Slack Etiquette : Be clear and concise. Use bullet points for lists and highlight action items or deadlines. Best Practices for Slack Etiquette

Utilize Slack Features : Embrace features like pinning important messages, setting reminders, or using status updates to inform others of your availability. Slack Features to Help You Stay Organized

Regularly Archive Inactive Channels : Keep the workspace tidy by archiving channels that are no longer active. Archiving Channels

Schedule Messages for Better Timing : Send messages at appropriate times, especially when working across time zones, to maintain respect and consideration for others’ schedules. Scheduling Messages

Use Slack Integrations : Integrate tools like Google Calendar or Trello to streamline work and communication. Explore Slack Integrations

By implementing these strategies, you can foster a more organized, efficient, and respectful communication environment within Slack.

How to Display Slack Communication Skills on Your Resume

Related Career Skills

• HR Administrative Assistant
• Accounting Administrative Assistant
• Executive Administrative Assistant
• Office Administrative Assistant
• Senior Administrative Assistant
• Medical Administrative Assistant