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Airbus vs. Boeing (A)

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Airbus vs. boeing (a) description.

Looks at the development of the competitive actions between Airbus and Boeing from 1992 to 2006. Begins with the question of whether Airbus and Boeing should collaborate on the development of a VLCT (Very Large Commercial Transport) or whether Airbus should develop their own. The case series moves through to the events thereafter of Airbus' decision to pursue the A380 and Boeing's decision relating to developing a stretch 747.

Case Description Airbus vs. Boeing (A)

Strategic managment tools used in case study analysis of airbus vs. boeing (a), step 1. problem identification in airbus vs. boeing (a) case study, step 2. external environment analysis - pestel / pest / step analysis of airbus vs. boeing (a) case study, step 3. industry specific / porter five forces analysis of airbus vs. boeing (a) case study, step 4. evaluating alternatives / swot analysis of airbus vs. boeing (a) case study, step 5. porter value chain analysis / vrio / vrin analysis airbus vs. boeing (a) case study, step 6. recommendations airbus vs. boeing (a) case study, step 7. basis of recommendations for airbus vs. boeing (a) case study, quality & on time delivery.

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Case Analysis of Airbus vs. Boeing (A)

Airbus vs. Boeing (A) is a Harvard Business (HBR) Case Study on Global Business , Texas Business School provides HBR case study assignment help for just $9. Texas Business School(TBS) case study solution is based on HBR Case Study Method framework, TBS expertise & global insights. Airbus vs. Boeing (A) is designed and drafted in a manner to allow the HBR case study reader to analyze a real-world problem by putting reader into the position of the decision maker. Airbus vs. Boeing (A) case study will help professionals, MBA, EMBA, and leaders to develop a broad and clear understanding of casecategory challenges. Airbus vs. Boeing (A) will also provide insight into areas such as – wordlist , strategy, leadership, sales and marketing, and negotiations.

Case Study Solutions Background Work

Airbus vs. Boeing (A) case study solution is focused on solving the strategic and operational challenges the protagonist of the case is facing. The challenges involve – evaluation of strategic options, key role of Global Business, leadership qualities of the protagonist, and dynamics of the external environment. The challenge in front of the protagonist, of Airbus vs. Boeing (A), is to not only build a competitive position of the organization but also to sustain it over a period of time.

Strategic Management Tools Used in Case Study Solution

The Airbus vs. Boeing (A) case study solution requires the MBA, EMBA, executive, professional to have a deep understanding of various strategic management tools such as SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis.

Texas Business School Approach to Global Business Solutions

In the Texas Business School, Airbus vs. Boeing (A) case study solution – following strategic tools are used - SWOT Analysis, PESTEL Analysis / PEST Analysis / STEP Analysis, Porter Five Forces Analysis, Go To Market Strategy, BCG Matrix Analysis, Porter Value Chain Analysis, Ansoff Matrix Analysis, VRIO / VRIN and Marketing Mix Analysis. We have additionally used the concept of supply chain management and leadership framework to build a comprehensive case study solution for the case – Airbus vs. Boeing (A)

Step 1 – Problem Identification of Airbus vs. Boeing (A) - Harvard Business School Case Study

The first step to solve HBR Airbus vs. Boeing (A) case study solution is to identify the problem present in the case. The problem statement of the case is provided in the beginning of the case where the protagonist is contemplating various options in the face of numerous challenges that Airbus Boeing is facing right now. Even though the problem statement is essentially – “Global Business” challenge but it has impacted by others factors such as communication in the organization, uncertainty in the external environment, leadership in Airbus Boeing, style of leadership and organization structure, marketing and sales, organizational behavior, strategy, internal politics, stakeholders priorities and more.

Step 2 – External Environment Analysis

Texas Business School approach of case study analysis – Conclusion, Reasons, Evidences - provides a framework to analyze every HBR case study. It requires conducting robust external environmental analysis to decipher evidences for the reasons presented in the Airbus vs. Boeing (A). The external environment analysis of Airbus vs. Boeing (A) will ensure that we are keeping a tab on the macro-environment factors that are directly and indirectly impacting the business of the firm.

What is PESTEL Analysis? Briefly Explained

PESTEL stands for political, economic, social, technological, environmental and legal factors that impact the external environment of firm in Airbus vs. Boeing (A) case study. PESTEL analysis of " Airbus vs. Boeing (A)" can help us understand why the organization is performing badly, what are the factors in the external environment that are impacting the performance of the organization, and how the organization can either manage or mitigate the impact of these external factors.

How to do PESTEL / PEST / STEP Analysis? What are the components of PESTEL Analysis?

As mentioned above PESTEL Analysis has six elements – political, economic, social, technological, environmental, and legal. All the six elements are explained in context with Airbus vs. Boeing (A) macro-environment and how it impacts the businesses of the firm.

How to do PESTEL Analysis for Airbus vs. Boeing (A)

To do comprehensive PESTEL analysis of case study – Airbus vs. Boeing (A) , we have researched numerous components under the six factors of PESTEL analysis.

Political Factors that Impact Airbus vs. Boeing (A)

Political factors impact seven key decision making areas – economic environment, socio-cultural environment, rate of innovation & investment in research & development, environmental laws, legal requirements, and acceptance of new technologies.

Government policies have significant impact on the business environment of any country. The firm in “ Airbus vs. Boeing (A) ” needs to navigate these policy decisions to create either an edge for itself or reduce the negative impact of the policy as far as possible.

Data safety laws – The countries in which Airbus Boeing is operating, firms are required to store customer data within the premises of the country. Airbus Boeing needs to restructure its IT policies to accommodate these changes. In the EU countries, firms are required to make special provision for privacy issues and other laws.

Competition Regulations – Numerous countries have strong competition laws both regarding the monopoly conditions and day to day fair business practices. Airbus vs. Boeing (A) has numerous instances where the competition regulations aspects can be scrutinized.

Import restrictions on products – Before entering the new market, Airbus Boeing in case study Airbus vs. Boeing (A)" should look into the import restrictions that may be present in the prospective market.

Export restrictions on products – Apart from direct product export restrictions in field of technology and agriculture, a number of countries also have capital controls. Airbus Boeing in case study “ Airbus vs. Boeing (A) ” should look into these export restrictions policies.

Foreign Direct Investment Policies – Government policies favors local companies over international policies, Airbus Boeing in case study “ Airbus vs. Boeing (A) ” should understand in minute details regarding the Foreign Direct Investment policies of the prospective market.

Corporate Taxes – The rate of taxes is often used by governments to lure foreign direct investments or increase domestic investment in a certain sector. Corporate taxation can be divided into two categories – taxes on profits and taxes on operations. Taxes on profits number is important for companies that already have a sustainable business model, while taxes on operations is far more significant for companies that are looking to set up new plants or operations.

Tariffs – Chekout how much tariffs the firm needs to pay in the “ Airbus vs. Boeing (A) ” case study. The level of tariffs will determine the viability of the business model that the firm is contemplating. If the tariffs are high then it will be extremely difficult to compete with the local competitors. But if the tariffs are between 5-10% then Airbus Boeing can compete against other competitors.

Research and Development Subsidies and Policies – Governments often provide tax breaks and other incentives for companies to innovate in various sectors of priority. Managers at Airbus vs. Boeing (A) case study have to assess whether their business can benefit from such government assistance and subsidies.

Consumer protection – Different countries have different consumer protection laws. Managers need to clarify not only the consumer protection laws in advance but also legal implications if the firm fails to meet any of them.

Political System and Its Implications – Different political systems have different approach to free market and entrepreneurship. Managers need to assess these factors even before entering the market.

Freedom of Press is critical for fair trade and transparency. Countries where freedom of press is not prevalent there are high chances of both political and commercial corruption.

Corruption level – Airbus Boeing needs to assess the level of corruptions both at the official level and at the market level, even before entering a new market. To tackle the menace of corruption – a firm should have a clear SOP that provides managers at each level what to do when they encounter instances of either systematic corruption or bureaucrats looking to take bribes from the firm.

Independence of judiciary – It is critical for fair business practices. If a country doesn’t have independent judiciary then there is no point entry into such a country for business.

Government attitude towards trade unions – Different political systems and government have different attitude towards trade unions and collective bargaining. The firm needs to assess – its comfort dealing with the unions and regulations regarding unions in a given market or industry. If both are on the same page then it makes sense to enter, otherwise it doesn’t.

Economic Factors that Impact Airbus vs. Boeing (A)

Social factors that impact airbus vs. boeing (a), technological factors that impact airbus vs. boeing (a), environmental factors that impact airbus vs. boeing (a), legal factors that impact airbus vs. boeing (a), step 3 – industry specific analysis, what is porter five forces analysis, step 4 – swot analysis / internal environment analysis, step 5 – porter value chain / vrio / vrin analysis, step 6 – evaluating alternatives & recommendations, step 7 – basis for recommendations, references :: airbus vs. boeing (a) case study solution.

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Case Study 39 Airbus vs. Boeing

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  • Harvard Business School →
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  • September 2006 (Revised November 2013)
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Airbus vs. Boeing (A)

  • Format: Print
  • | Language: English
  • | Pages: 21

About The Author

airbus vs boeing case study slideshare

Ramon Casadesus-Masanell

Related work.

  • September 2006 (Revised September 2007)
  • Faculty Research

Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone?

  • September 2006 (Revised February 2010)

Airbus vs. Boeing (C): Developments from 1996 to 1999

Airbus vs. boeing (d): 2000, airbus vs. boeing (e): 2001, airbus vs. boeing (f): 2002-2006.

  • July 2009 (Revised March 2010)

Airbus vs. Boeing: Parts (TN) (A) to (F)

  • October 2019 (Revised June 2020)

Airbus vs. Boeing (G): New Planes and Upgrades (2011)

  • October 2019

Airbus vs. Boeing (H): Wing Cracks and Battery Fires (2013)

Airbus vs. boeing (i): airbus introduces the a350 (2015), airbus vs. boeing (j): new plane developments (2016), airbus vs. boeing (k): new partnerships (2018), airbus vs. boeing (l): discontinuing the a380 (february 2019), airbus vs. boeing (m): max 8 disasters (july 2019).

  • August 2023

Airbus vs. Boeing (N): Air Travel amidst COVID-19 (July 2020)

Airbus vs. boeing (o): aiming towards carbon-free flying (june 2023), airbus vs. boeing (g)-(o).

  • Airbus vs. Boeing (B): Should Airbus Build the VLCT Alone?  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing (C): Developments from 1996 to 1999  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing (D): 2000  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing (E): 2001  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing (F): 2002-2006  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing: Parts (TN) (A) to (F)  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing (A)  By: Ramon Casadesus-Masanell, Erich Alexander Voigt and Jordan Mitchell
  • Airbus vs. Boeing (G): New Planes and Upgrades (2011)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (H): Wing Cracks and Battery Fires (2013)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (I): Airbus Introduces the A350 (2015)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (J): New Plane Developments (2016)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (K): New Partnerships (2018)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (M): MAX 8 Disasters (July 2019)  By: Ramon Casadesus-Masanell and Karen Elterman
  • Airbus vs. Boeing (N): Air Travel amidst COVID-19 (July 2020)  By: Ramon Casadesus-Masanell and Jordan Mitchell
  • Airbus vs. Boeing (O): Aiming towards Carbon-Free Flying (June 2023)  By: Ramon Casadesus-Masanell and Jordan Mitchell
  • Airbus vs. Boeing (G)-(O)  By: Ramon Casadesus-Masanell, Karen Elterman and Jordan Mitchell

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Airbus vs. boeing (a) case study analysis & solution, harvard business case studies solutions - assignment help.

Airbus vs. Boeing (A) is a Harvard Business (HBR) Case Study on Global Business , Fern Fort University provides HBR case study assignment help for just $11. Our case solution is based on Case Study Method expertise & our global insights.

Global Business Case Study | Authors :: Ramon Casadesus-Masanell, Jordan Mitchell, Erich Alexander Voigt

Case study description.

Looks at the development of the competitive actions between Airbus and Boeing from 1992 to 2006. Begins with the question of whether Airbus and Boeing should collaborate on the development of a VLCT (Very Large Commercial Transport) or whether Airbus should develop their own. The case series moves through to the events thereafter of Airbus' decision to pursue the A380 and Boeing's decision relating to developing a stretch 747.

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[10 Steps] Case Study Analysis & Solution

Step 1 - reading up harvard business review fundamentals on the global business.

Even before you start reading a business case study just make sure that you have brushed up the Harvard Business Review (HBR) fundamentals on the Global Business. Brushing up HBR fundamentals will provide a strong base for investigative reading. Often readers scan through the business case study without having a clear map in mind. This leads to unstructured learning process resulting in missed details and at worse wrong conclusions. Reading up the HBR fundamentals helps in sketching out business case study analysis and solution roadmap even before you start reading the case study. It also provides starting ideas as fundamentals often provide insight into some of the aspects that may not be covered in the business case study itself.

Step 2 - Reading the Airbus vs. Boeing (A) HBR Case Study

To write an emphatic case study analysis and provide pragmatic and actionable solutions, you must have a strong grasps of the facts and the central problem of the HBR case study. Begin slowly - underline the details and sketch out the business case study description map. In some cases you will able to find the central problem in the beginning itself while in others it may be in the end in form of questions. Business case study paragraph by paragraph mapping will help you in organizing the information correctly and provide a clear guide to go back to the case study if you need further information. My case study strategy involves -

  • Marking out the protagonist and key players in the case study from the very start.
  • Drawing a motivation chart of the key players and their priorities from the case study description.
  • Refine the central problem the protagonist is facing in the case and how it relates to the HBR fundamentals on the topic.
  • Evaluate each detail in the case study in light of the HBR case study analysis core ideas.

Step 3 - Airbus vs. Boeing (A) Case Study Analysis

Once you are comfortable with the details and objective of the business case study proceed forward to put some details into the analysis template. You can do business case study analysis by following Fern Fort University step by step instructions -

  • Company history is provided in the first half of the case. You can use this history to draw a growth path and illustrate vision, mission and strategic objectives of the organization. Often history is provided in the case not only to provide a background to the problem but also provide the scope of the solution that you can write for the case study.
  • HBR case studies provide anecdotal instances from managers and employees in the organization to give a feel of real situation on the ground. Use these instances and opinions to mark out the organization's culture, its people priorities & inhibitions.
  • Make a time line of the events and issues in the case study. Time line can provide the clue for the next step in organization's journey. Time line also provides an insight into the progressive challenges the company is facing in the case study.

Step 4 - SWOT Analysis of Airbus vs. Boeing (A)

Once you finished the case analysis, time line of the events and other critical details. Focus on the following -

  • Zero down on the central problem and two to five related problems in the case study.
  • Do the SWOT analysis of the Airbus vs. Boeing (A) . SWOT analysis is a strategic tool to map out the strengths, weakness, opportunities and threats that a firm is facing.
  • SWOT analysis and SWOT Matrix will help you to clearly mark out - Strengths Weakness Opportunities & Threats that the organization or manager is facing in the Airbus vs. Boeing (A)
  • SWOT analysis will also provide a priority list of problem to be solved.
  • You can also do a weighted SWOT analysis of Airbus vs. Boeing (A) HBR case study.

Step 5 - Porter 5 Forces / Strategic Analysis of Industry Analysis Airbus vs. Boeing (A)

In our live classes we often come across business managers who pinpoint one problem in the case and build a case study analysis and solution around that singular point. Business environments are often complex and require holistic solutions. You should try to understand not only the organization but also the industry which the business operates in. Porter Five Forces is a strategic analysis tool that will help you in understanding the relative powers of the key players in the business case study and what sort of pragmatic and actionable case study solution is viable in the light of given facts.

Step 6 - PESTEL, PEST / STEP Analysis of Airbus vs. Boeing (A)

Another way of understanding the external environment of the firm in Airbus vs. Boeing (A) is to do a PESTEL - Political, Economic, Social, Technological, Environmental & Legal analysis of the environment the firm operates in. You should make a list of factors that have significant impact on the organization and factors that drive growth in the industry. You can even identify the source of firm's competitive advantage based on PESTEL analysis and Organization's Core Competencies.

Step 7 - Organizing & Prioritizing the Analysis into Airbus vs. Boeing (A) Case Study Solution

Once you have developed multipronged approach and work out various suggestions based on the strategic tools. The next step is organizing the solution based on the requirement of the case. You can use the following strategy to organize the findings and suggestions.

  • Build a corporate level strategy - organizing your findings and recommendations in a way to answer the larger strategic objective of the firm. It include using the analysis to answer the company's vision, mission and key objectives , and how your suggestions will take the company to next level in achieving those goals.
  • Business Unit Level Solution - The case study may put you in a position of a marketing manager of a small brand. So instead of providing recommendations for overall company you need to specify the marketing objectives of that particular brand. You have to recommend business unit level recommendations. The scope of the recommendations will be limited to the particular unit but you have to take care of the fact that your recommendations are don't directly contradict the company's overall strategy. For example you can recommend a low cost strategy but the company core competency is design differentiation.
  • Case study solutions can also provide recommendation for the business manager or leader described in the business case study.

Step 8 -Implementation Framework

The goal of the business case study is not only to identify problems and recommend solutions but also to provide a framework to implement those case study solutions. Implementation framework differentiates good case study solutions from great case study solutions. If you able to provide a detailed implementation framework then you have successfully achieved the following objectives -

  • Detailed understanding of the case,
  • Clarity of HBR case study fundamentals,
  • Analyzed case details based on those fundamentals and
  • Developed an ability to prioritize recommendations based on probability of their successful implementation.

Implementation framework helps in weeding out non actionable recommendations, resulting in awesome Airbus vs. Boeing (A) case study solution.

Step 9 - Take a Break

Once you finished the case study implementation framework. Take a small break, grab a cup of coffee or whatever you like, go for a walk or just shoot some hoops.

Step 10 - Critically Examine Airbus vs. Boeing (A) case study solution

After refreshing your mind, read your case study solution critically. When we are writing case study solution we often have details on our screen as well as in our head. This leads to either missing details or poor sentence structures. Once refreshed go through the case solution again - improve sentence structures and grammar, double check the numbers provided in your analysis and question your recommendations. Be very slow with this process as rushing through it leads to missing key details. Once done it is time to hit the attach button.

Previous 5 HBR Case Study Solution

  • Airbus vs. Boeing (A): Turbulent Skies Case Study Solution
  • Preparing for China's Entry to the WTO: China's Airline Industry Case Study Solution
  • Antrix Corporation Limited: A strategy for the global market Case Study Solution
  • Open Skies: Allocation of Landing Slots at Hong Kong Airport Case Study Solution
  • Food for thought: The "Junk Food" Act in Peru Case Study Solution

Next 5 HBR Case Study Solution

  • Lufthansa Case Study Solution
  • Lufthansa: To Hedge or Not to Hedge... Case Study Solution
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  • Airlines' Flexibility in Facing Regulatory Uncertainty: To Anticipate or Adapt Case Study Solution

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Collision Course in Commercial Aircraft: Boeing-Airbus-McDonnell Douglas--1991 (A)

By: David B. Yoffie, Eric J. Vayle

Describes the competitive situation that has arisen in the commercial aircraft manufacturing industry since Airbus entered in 1970. Having overtaken McDonnell Douglas for second place, Airbus…

  • Length: 20 page(s)
  • Publication Date: May 30, 1991
  • Discipline: Business & Government Relations
  • Product #: 391106-PDF-ENG

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Describes the competitive situation that has arisen in the commercial aircraft manufacturing industry since Airbus entered in 1970. Having overtaken McDonnell Douglas for second place, Airbus announces plans to challenge market leader Boeing's last pocket of dominance. Industry and government officials have long complained about assistance that Airbus receives from its governments, and this new challenge threatens to spark a new battle between the governments. Pushes students to examine issues facing industry players--high risk, long-term investments; technological change; intense selling competition--and issues facing their national governments--fair vs. unfair trade; important national industries--in a highly visible time frame for players and governments.

This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details.

May 30, 1991 (Revised: Oct 27, 1993)

Discipline:

Business & Government Relations

Geographies:

Europe, United States

Industries:

Aerospace sector, Transportation and distribution

Harvard Business School

391106-PDF-ENG

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Boeing tells federal regulators how it plans to fix aircraft safety and quality problems, faa boeing 787.

Boeing officials explained their plan to improve manufacturing quality and safety during a three-hour meeting Thursday with federal officials, who will continue restrictions they placed on the company after one of its jetliners suffered a blowout of a fuselage panel in January.

Federal Aviation Administration chief Mike Whitaker said the plan is comprehensive and includes encouraging Boeing employees to speak up about safety concerns.

“This is a guide for a new way for Boeing to do business.” Whitaker told reporters after the meeting. ”Boeing has laid out their road map, and now they need to execute.”

Boeing released an 11-page summary of its “Product Safety and Quality Plan," which described steps the company is taking, including increased inspections and tighter controls over suppliers. It also says how Boeing will measure its improvement.

CEO David Calhoun, who announced after the Jan. 5 blowout during an Alaska Airlines flight that he would step down at the end of the year, said the document was crafted from comments by employees, the FAA, airlines and independent experts.

“Many of these actions are underway, and our team is committed to executing on each element of the plan,” Calhoun said in a statement. “It is through this continuous learning and improvement process that our industry has made commercial aviation the safest mode of transportation. The actions we are taking today will further strengthen that foundation.”

Stephanie Pope, a possible successor to Calhoun who was recently promoted to chief operating officer and chief executive of Boeing's commercial airplanes division, said the plan was designed to improve employee training, simplify manufacturing, "eliminate defects at the source, and elevate our safety and quality culture.”

Nobody was hurt during the Jan. 5 blowout of a door plug on a relatively new Alaska Airlines Boeing 737 Max 9 as it flew above Oregon. Accident investigators determined that bolts used to help secure the panel were missing after a repair job in a Boeing factory.

The mishap further battered Boeing’s reputation, led to multiple civil and criminal investigations , and prompted Whitaker to order the report that Boeing delivered Thursday.

Whitaker said he wanted Boeing to develop a comprehensive, detailed plan that improves manufacturing process, quality and safety management, and encourages employees to raise concerns about safety.

“Those are all elements of the plan,” Whitaker said. He added that Boeing had accepted all the safety recommendations made earlier this year by a panel of independent safety experts.

Still, Whitaker said, the FAA will continue to cap production of the 737 Max, Boeing's best-selling plane, and to insist on approving each plane that comes off the assembly line. He said the FAA also will maintain a “significant increase” in safety inspectors at plants run by Boeing and its key supplier, Spirit AeroSystems.

Boeing’s recent problems could expose it to criminal prosecution related to the deadly crashes of two Max jetliners in 2018 and 2019. The Justice Department said two weeks ago that Boeing violated terms of a 2021 settlement that allowed it to avoid prosecution for fraud. The charge was based on the company allegedly deceiving regulators about a flight-control system that was implicated in the crashes.

Whistleblowers have accused the company of taking shortcuts that endanger passengers, a claim that Boeing disputes . A panel convened by the FAA prior to the blowout found shortcomings in the aircraft maker’s safety culture .

Most of the recent problems have been related to the Max, however Boeing and Spirit AeroSystems have also struggled with manufacturing flaws on a larger plane, the 787 Dreamliner. Boeing has suffered setbacks on other programs including its Starliner space capsule , a military refueling tanker, and new Air Force One presidential jets.

Boeing officials have vowed to regain the trust of regulators and the flying public. Boeing has fallen behind rival Airbus, and production setbacks have hurt the company's ability to generate cash.

The company says it is promoting a positive safety culture, improving worker training, reducing “traveled work” — assembly tasks that are done out of their proper chronological order — and keeping closer tabs on Spirit AeroSystems, including preventing the supplier from shipping defective fuselages to Boeing.

The plane that suffered the door-plug blowout was being repaired because it had damaged rivets when it arrived at a Boeing factory from Spirit.

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VIDEO

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