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Plumbing Business Plan Template

Written by Dave Lavinsky

Plumbing Business Plan

You’ve come to the right place to create your Plumbing business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Plumbing businesses.

Below is a template to help you create each section of your Plumbing business plan.

Executive Summary

Business overview.

Perfect Plumbing LLC is a new plumbing company located in Chapel Hill, North Carolina. We are a small company that is committed to helping the residents of Chapel Hill with all of their plumbing needs. We have upfront pricing, years of experience, and promise to arrive on time, every time. With our excellent skills and service, we expect to be the #1 plumbing company in the area within the next five years.

Perfect Plumbing LLC is led by Harry Garcia who has been a plumber for 20 years. While working for competing plumbing companies, he provided a variety of plumbing services for hundreds of customers living in the Chapel Hill area. His work ethic and expertise has gained him a positive reputation in the community and he has already built an initial clientbase. His loyal clientbase and experience will be invaluable to the company.

Product Offering

Perfect Plumbing LLC will provide a long list of residential plumbing services to the residents of Chapel Hill, North Carolina. These services will include fixture installation, repair services, water heater services, and emergency services. We can provide practically any service that ensures our customers’ plumbing is always in good repair.

Customer Focus

Perfect Plumbing LLC will serve the homeowners of Chapel Hill, NC. We will also work with real estate companies and property management companies who need plumbing services for their residential properties.

Management Team

Perfect Plumbing LLC is led by Harry Garcia, an experienced plumber who has worked in the industry for 20 years. He has worked with hundreds of residents in the Chapel Hill area and has gained a great reputation for his friendliness, expertise, and work ethic. He has been planning on creating his own plumbing business for several years and is finally ready to launch. With his good reputation and loyal clientbase, Harry is confident that Perfect Plumbing LLC will be a success in the community.

Success Factors

Perfect Plumbing LLC is primed for success by offering the following competitive advantages:

  • Quality plumbing services that are always on time and affordable.
  • Management team with extensive plumbing experience and a focus on maintaining long-term relationships with customers.
  • Skilled team of plumbing professionals who will get the job done right the first time.

Financial Highlights

Perfect Plumbing LLC is currently seeking $425,000 to launch. The funding will be dedicated to the office build out, purchase of initial supplies, working capital, marketing costs, and startup overhead expenses. The breakout of the funding is below:

  • Store design/build: $100,000
  • Vehicle purchase and maintenance: $50,000
  • Equipment and initial supplies: $150,000
  • Three months of overhead expenses (payroll, rent, utilities): $50,000
  • Marketing costs: $25,000
  • Working capital: $50,000

The following graph below outlines the pro forma financial projections for Perfect Plumbing LLC.

Perfect Plumbing LLC Pro Forma Financial Projections

Company Overview

Who is perfect plumbing llc.

Perfect Plumbing LLC is a new plumbing company located in Chapel Hill, North Carolina. We are a small company that is committed to helping the residents of Chapel Hill with all of their plumbing needs. We know that many plumbers disappoint their customers by being late, charging extraordinary fees, and not fixing the job the first time around. At Perfect Plumbing LLC, we are always upfront with our prices, reach our appointments on time, and have the expertise to fix the problem right away. With our excellent skills and service, we expect to be the #1 plumbing company in the area within the next five years.

  Perfect Plumbing LLC is led by Harry Garcia who has been a plumber for 20 years. While working for competing plumbing companies, he provided a variety of plumbing services for hundreds of customers living in the Chapel Hill area. His work ethic and expertise has gained him a positive reputation in the community and he has already built an initial clientbase. His loyal clientbase and experience will be invaluable for the company.

Perfect Plumbing LLC History

After spending several years in the plumbing industry, Harry Garcia has gained the knowledge, skills, and expertise necessary to start his own plumbing business. After years of planning out his business, he finally incorporated Perfect Plumbing LLC on March 1st, 2023.

Since incorporation, Harry has achieved the following milestones for Perfect Plumbing LLC:

  • Developed the company’s name, logo and website
  • Finished the list of services the company will provide
  • Determined equipment and inventory requirements
  • Found a potential office location

Perfect Plumbing LLC’s Services

Perfect Plumbing LLC will provide the following residential plumbing services:

  • Bathroom and kitchen fixture installation
  • Remodeling plumbing services
  • Pipe leak repair
  • Leaky faucet repair
  • Water heater installation and repair
  • Garbage disposal repair
  • Water line services
  • Emergency services

Industry Analysis

The plumbing services industry consists of repair and installation services that plumbers provide to residential and commercial clients. This can include installing bathroom and kitchen fixtures, installing water heaters and sub pumps, repairing leaks and broken fixtures, and providing emergency services. Nearly every building on the planet has some form of plumbing, so professional plumbers are always in high demand.

The plumbing industry is expected to grow over the next several years. This is primarily due to the increase in housing construction, leading to millions of new homes being built and needing new plumbing. Demand is also high due to many older buildings needing updates and repairs to their plumbing systems. According to Global Newswire, the global mechanical, electrical, and plumbing industry was valued at $50.2 billion in 2022 and is expected to grow at a CAGR of 10.7% from now until 2032. This substantial growth ensures the industry will remain profitable, making it a perfect time for new plumbing companies to enter the market.

Customer Analysis

Demographic profile of target market, customer segmentation.

Perfect Plumbing LLC will primarily target the following customer profiles:

  • Real estate companies
  • Property management companies

Competitive Analysis

Direct and indirect competitors.

Perfect Plumbing LLC will face competition from other companies with similar business profiles. A description of each competitor company is below.

Urgent Plumbing Services

Urgent Plumbing Services is the top plumbing company for residents experiencing plumbing emergencies. They are on-call 24/7 and can dispatch a plumber in as little as a few minutes. They can help with practically any emergency, ranging from leaks to sub pump failures. However, they only handle emergencies and do not offer common, non-emergency repair services. As such, they charge high rates for their services, which prevents many residents from hiring their services. Due to their prices and limited services, we expect Urgent Plumbing Services to be a minor competitor.

Chapel Hill Plumbing Co.

Chapel Hill Plumbing Co. has been one of the most popular plumbing services in the Chapel Hill area since 1976. They offer a wide range of services and boast a large crew of 50 plumbers on staff. As such, they can handle most of Chapel Hill’s plumbing demands for both residential and commercial clients. We expect Chapel Hill Plumbing Co. will be our largest competitor.

Johnson’s Plumbing Van

Established in 2012, Johnson’s Plumbing Van is a small operation founded by Bart Johnson. Bart is the sole employee for the company, but has a long and impressively loyal clientbase. He provides a long range of services, but can’t take on any projects that require more than one professional to be involved. As such, he is a minor competitor despite his current success.

Competitive Advantage

Perfect Plumbing LLC will be able to offer the following advantages over their competition:

  • Pricing : Perfect Plumbing LLC will provide an array of plumbing services that will be priced competitively and be more affordable than the competition.
  • Customer-Focus : Perfect Plumbing LLC’s focus will be on providing customer-focus service that prioritizes customer satisfaction and maintaining long-term relationships.
  • Management : Harry has been extremely successful working in the plumbing industry and will be able to use his previous experience to make clients feel comfortable with the process.

Marketing Plan

Brand & value proposition.

Perfect Plumbing LLC will offer the unique value proposition to its clientele:

  • Client-focused plumbing services, where the company’s interests are aligned with the customer.
  • Service is built on long-term relationships and personal attention.
  • Quality services for affordable rates.

Promotions Strategy

The promotions strategy for Perfect Plumbing LLC is as follows:

Social Media Marketing

The company will have several social media accounts and invest in ads on all social media platforms. These accounts will showcase pictures of our crew as well as a list of the services we provide. The company will use targeted marketing to appeal to our target demographics.

SEO Website Marketing

Perfect Plumbing LLC will invest funds into maintaining a strong SEO presence on search engines like Google and Bing. When a person types in “local plumbing services” or “Chapel Hill plumbing services”, Perfect Plumbing LLC will appear in the top three choices.


Advertisements in print publications like newspapers, magazines, etc., are an excellent way for businesses to connect with their audience. Perfect Plumbing LLC will advertise its services in popular magazines and news dailies. Obtaining relevant placements in industry magazines and journals will also help in increasing brand visibility.

Perfect Plumbing LLC understands that the best promotion comes from satisfied customers. The company will encourage its clients to refer other individuals and businesses by providing discounts on future services for every new client produced. This strategy will increase in effectiveness as time goes on.

The pricing of Perfect Plumbing LLC will be moderate and on par with competitors so customers feel they receive value when hiring our plumbing services.

Operations Plan

Perfect Plumbing LLC will utilize the following operations plan. Operation Functions:

  • Harry Garcia will be the Owner of Perfect Plumbing LLC. He will run the general operations of the company and provide plumbing services to his initial clientbase. He will be the sole employee for the company in the beginning but will gradually hire the following staff:
  • An Administrative Assistant who can answer phones, schedule appointments, and work on general administrative tasks.
  • An Accountant who will manage all client invoicing, billing, and payables.
  • A Marketing Assistant who will run all the marketing and promotions campaigns.
  • Several contractors who will provide quality plumbing services.


Perfect Plumbing LLC will have the following milestones complete in the next six months:

  • 5/1/202X – Finalize lease agreement for office space
  • 6/1/202X – Office build out
  • 7/1/202X – Hire and train essential staff
  • 8/1/202X – Begin marketing campaign
  • 9/1/202X – Launch Perfect Plumbing LLC
  • 10/1/202X – Reach break even

Though he has never run his own business, Harry Garcia has worked in the industry long enough to gain an in-depth knowledge of the operations (e.g., running day-to-day operations) and the business (e.g., staffing, marketing, etc.) sides of the industry. He also already has a starting customer base that he served while working for other plumbing companies. He will hire several other employees who can help him run the aspects of the business that he is unfamiliar with.

Financial Plan

Key revenue & costs.

The revenue drivers for Perfect Plumbing LLC will come charging our clients for our plumbing services.

The cost drivers for Perfect Plumbing LLC will include the overhead costs, salaries, cost of supplies, vehicle maintenance, and marketing expenses.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and pay off the startup business loan.

  • Number Of Clients:
  • Annual Lease: $25,000
  • Vehicle Maintenance & Upkeep: $20,000

Financial Projections

Income statement, balance sheet, cash flow statement, plumbing business plan faqs, what is a plumbing business plan.

A plumbing business plan is a plan to start and/or grow your plumbing business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Plumbing business plan using our Plumbing Business Plan Template here .

What are the Main Types of Plumbing Businesses? 

There are a number of different kinds of plumbing businesses , some examples include: Commercial Plumbing, Residential Plumbing, and Service and Repair Plumbing.

How Do You Get Funding for Your Plumbing Business Plan?

Plumbing businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Plumbing Business?

Starting a plumbing business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Plumbing Business Plan - The first step in starting a business is to create a detailed plumbing business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your plumbing business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your plumbing business is in compliance with local laws.

3. Register Your Plumbing Business - Once you have chosen a legal structure, the next step is to register your plumbing business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.

4. Identify Financing Options - It’s likely that you’ll need some capital to start your plumbing business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.

7. Acquire Necessary Plumbing Equipment & Supplies - In order to start your plumbing business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your plumbing business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful plumbing business:

  • How to Start a Plumbing Business

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Plumbing Business Plan

Executive summary image

It is enough for you to start a plumbing company with your plumbing expertise, business knowledge, and project management skills. However, you need something more to succeed—a well-thought-out business plan.

Having a business plan can help you secure funding, set priorities, make informed decisions, and steer your business in the right direction.

Need help writing a business plan for your plumbing business? You’re at the right place. Our plumbing business plan template will help you get started.

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Free Business Plan Template

Download our free business plan template now and pave the way to success. Let’s turn your vision into an actionable strategy!

  • Fill in the blanks – Outline
  • Financial Tables

How to Write a Plumbing Business Plan?

Writing a plumbing business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan:

1. Executive Summary

An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready and summarizes each section of your plan.

Here are a few key components to include in your executive summary:

Introduce your business:

  • This section may include the name of your plumbing business, its location, when it was founded, the type of plumbing business (E.g., commercial plumbing, residential plumbing, pipe repair and repiping services.), etc.

Market opportunity:

Plumbing services:.

  • For instance, your plumbing services may include plumbing system installation, plumbing repairs, drain cleaning, pipe repairs and replacement, water heater services, and similar other services.

Marketing & sales strategies:

Financial highlights:, call to action:.

Ensure your executive summary is clear, concise, easy to understand, and jargon-free.

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2. Business Overview

The business overview section of your business plan offers detailed information about your company. The details you add will depend on how important they are to your business. Yet, business name, location, business history, and future goals are some of the foundational elements you must consider adding to this section:

Business description:

  • Residential plumbing company
  • Commercial plumbing company
  • Drain cleaning company
  • Emergency plumbing company
  • Describe the legal structure of your plumbing company, whether it is a sole proprietorship, LLC, partnership, or others.
  • Explain where your business is located and why you selected the place.

Mission statement:

Business history:.

  • Additionally, If you have received any awards or recognition for excellent work, describe them.

Future goal:

This section should provide a thorough understanding of your business, its history, and its future plans. Keep this section engaging, precise, and to the point.

3. Market Analysis

The market analysis section of your business plan should offer a thorough understanding of the industry with the target market, competitors, and growth opportunities. You should include the following components in this section.

Target market:

  • For instance, commercial real estate developers, office buildings, and restaurant owners can be an ideal target market for a commercial plumbing business.

Competitive analysis:

Market trends:.

  • For instance, there is a growing demand for environment-friendly plumbing solutions, so explain how you plan to cater to this growing market.

Regulatory environment:

Here are a few tips for writing the market analysis section of your plumbing contractor business plan:

  • Conduct market research, industry reports, and surveys to gather data.
  • Provide specific and detailed information whenever possible.
  • Illustrate your points with charts and graphs.
  • Write your business plan keeping your target audience in mind.

4. Products And Services

The product and services section should describe the specific services and products that will be offered to customers. To write this section should include the following:

Describe your services:

Mention the plumbing services your business will offer. This list may include services like,

  • Plumbing installation
  • Plumbing repairs
  • Drain cleaning
  • Water heater services
  • Fixture installation and repair

Quality measures:

  • This may include timely training for the plumbing staff, compliance with codes and regulations, and using high-quality materials.

Additional services:

In short, this section of your plumbing plan must be informative, precise, and client-focused. By providing a clear and compelling description of your offerings, you can help potential investors and readers understand the value of your business.

5. Sales And Marketing Strategies

Writing the sales and marketing strategies section means a list of strategies you will use to attract and retain your clients. Here are some key elements to include in your sales & marketing plan:

Unique selling proposition (USP):

  • For example, you may have 24*7 emergency services, quick response time, skilled and certified plumbers, and advanced technology as some of your USPs.

Pricing strategy:

Marketing strategies:, sales strategies:, customer retention:.

Overall, this section of your plumbing company business plan should focus on customer acquisition and retention.

Have a specific, realistic, and data-driven approach while planning sales and marketing strategies for your plumbing business, and be prepared to adapt or make strategic changes in your strategies based on feedback and results.

6. Operations Plan

The operations plan section of your business plan should outline the processes and procedures involved in your business operations, such as staffing requirements and operational processes. Here are a few components to add to your operations plan:

Staffing & training:

Operational process:, equipment & machinery:.

  • Explain how these technologies help you maintain quality standards and improve the efficiency of your business operations.

Adding these components to your operations plan will help you lay out your business operations, which will eventually help you manage your business effectively.

7. Management Team

The management team section provides an overview of your plumbing business’s management team. This section should provide a detailed description of each manager’s experience and qualifications, as well as their responsibilities and roles.


Key managers:.

  • It should include, key executives, senior management, and other department managers (e.g. operations manager, purchasing manager.) involved in the operations, including their education, professional background, and any relevant experience in the plumbing industry.

Organizational structure:

Compensation plan:, advisors/consultants:.

  • So, if you have any advisors or consultants, include them with their names and brief information consisting of roles and years of experience.

This section should describe the key personnel for your plumbing services, highlighting how you have the perfect team to succeed.

8. Financial Plan

Your financial plan section should provide a summary of your business’s financial projections for the first few years. Here are some key elements to include in your plumbing financial plan :

Profit & loss statement:

Cash flow statement:, balance sheet:, break-even point:.

  • This exercise will help you understand how much revenue you need to generate to sustain or be profitable.

Financing needs:

Be realistic with your financial projections, and make sure you offer relevant information and evidence to support your estimates.

9. Appendix

The appendix section of your plan should include any additional information supporting your business plan’s main content, such as market research, legal documentation, financial statements, and other relevant information.

  • Add a table of contents for the appendix section to help readers easily find specific information or sections.
  • In addition to your financial statements, provide additional financial documents like tax returns, a list of assets within the business, credit history, and more.
  • These statements must be the latest and offer financial projections for at least the first three or five years of business operations.
  • Provide data derived from market research, including stats about the plumbing industry, user demographics, and industry trends.
  • Include any legal documents such as permits, licenses, and contracts.
  • Include any additional documentation related to your business plan, such as product brochures, marketing materials, operational procedures, etc.

Use clear headings and labels for each section of the appendix so that readers can easily find the necessary information.

Remember, the appendix section of your plumbing services business plan should only include relevant and important information supporting your plan’s main content.

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This sample plumbing business plan will provide an idea for writing a successful plumbing plan, including all the essential components of your business.

After this, if you still need clarification about writing an investment-ready business plan to impress your audience, download our plumbing business plan pdf .

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Frequently asked questions, why do you need a plumbing business plan.

A business plan is an essential tool for anyone looking to start or run a successful plumbing business. It helps to get clarity in your business, secures funding, and identifies potential challenges while starting and growing your business.

Overall, a well-written plan can help you make informed decisions, which can contribute to the long-term success of your plumbing company.

How to get funding for your plumbing business?

There are several ways to get funding for your plumbing business, but self-funding is one of the most efficient and speedy funding options. Other options for funding are:

Small Business Administration (SBA) loan

Crowdfunding, angel investors.

Apart from all these options, there are small business grants available, check for the same in your location and you can apply for it.

Where to find business plan writers for your plumbing business?

There are many business plan writers available, but no one knows your business and ideas better than you, so we recommend you write your plumbing business plan and outline your vision as you have in your mind.

What is the easiest way to write your plumbing business plan?

A lot of research is necessary for writing a business plan, but you can write your plan most efficiently with the help of any plumbing business plan example and edit it as per your need. You can also quickly finish your plan in just a few hours or less with the help of our business plan software.

About the Author

plumbing business plan cover page

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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What to Include in a Plumbing Business Plan [& Free Template]

Plumbers who want to start their own plumbing company need a plumbing business plan. It’s a crucial tool that helps plumbers make informed decisions, set clear goals, secure funding if needed, and navigate the complexities of running a successful plumbing business. It’s essentially a roadmap for startups or existing plumbing companies to achieve long-term success and growth.

To help you design or improve your own plumbing business plan, get started with our free plumbing business plan template. We show you what to include in your business plan and how to write one using a company business plan template specifically designed for the plumbing industry.

Table of Contents

What is a business plan for a plumbing business, why should a plumbing business have a business plan, how to write a plumbing business plan [with template].

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A business plan for a plumbing business is a comprehensive document that outlines all aspects of the company’s operations, goals, strategies, and financial projections. It serves as a roadmap for the business owner and potential stakeholders by detailing step by step how the business will be structured, managed, and grown. Both startups and established plumbers use business plans to grow their plumbing companies , apply for funding, or seek financial investors.

A plumbing business plan is also a fluid document that needs adjusting on a regular basis along with your business goals and strategies. It can show you how many leads to generate, how many calls to answer, and what your techs’ average ticket needs to be to generate a certain level of revenue each month.

Developing a business plan is especially helpful for new plumbing companies, especially if they’re seeking funding from investors to get their small business off the ground. A plumbing company business plan also serves great purpose for an established plumbing business, as the company reflects on goals and updates its business plan throughout the year.

Plumbers, like any other business owners, benefit from a well-thought-out business management plan for two important reasons.

Reason #1: Fundraising purposes

If plumbers seek financing to start their own business or investors to expand into new businesses, a solid business plan is essential. Lenders and investors want to see a detailed financial report, monthly financial statements, balance sheets, a daily operational plan, and sales forecast — just to name a few of the most important documents to include in a business plan.

In short, lenders and investors want to see a detailed plan that demonstrates the business's potential for success and how it intends to use the funds. The main sources of funding for a plumbing business include personal funds, credit cards, bank loans, and investors. Personal savings and bank loans are the most common funding paths for plumbing companies.

Reason #2: Identify business goals and minimize risks

A business plan serves as your company’s blueprint, as it outlines the roadmap for where you want your plumbing business to go and how you plan to get there. By defining your company’s mission, vision, and long-term goals, and identifying ways to measure success, you and your management team can make informed decisions on the best path forward.

Risk management is also a critical component to your business plan. Include details about your competitors, the market, your target audience, and any future obstacles on the horizon, then develop a contingency plan to handle any potential risks or challenges.

A plumbing business plan should be tailored to the specific goals of your plumbing business and provide a realistic and achievable roadmap for its success. To help plumbing contractors know exactly what information to include in a business plan, ServiceTitan created a plumbing company business plan template for you to download and fill in.

>>Download our free plumbing company business plan template.

Here are the key components typically included in a plumbing business plan:

1. Industry analysis  

Begin by assessing the current market trends for the plumbing industry in your area. Who are your customers? What demographics define your target audience? Who are your biggest competitors? What is the market size or market share in your area, and how can you set your plumbing company apart from the rest? Then use your answers to help inform your overall plumbing business strategy.

2. Executive summary

Write your executive summary last, but include it near the top of your business plan as a constant reminder of your overall vision and goals for your plumbing company. Keep it concise with an overview of the entire business plan, including a mission statement, the business goals, target market, competitive advantage, and financial projections for future growth.

3. Company overview

Your business overview provides details about your specific plumbing business. Tell your company’s story, including how it got started and where it plans to go. Explain how your vision, core values, and business philosophy sets you apart from others in the plumbing industry. 

Outline your goals and objectives for the business, and identify specific key performance indicators (KPIs) you plan to monitor as your company grows. Elaborate on your target audience and how you plan to market your services to generate new leads. Identify the strengths and core competencies that make your plumbing company stand out, and demonstrate how your training processes help plumbing techs excel.

4. Products and services

Clearly describe your plumbing company’s pricing structure and what’s included for each plumbing service you offer, including repairs, installations, maintenance, emergency services, and specialized work.

Define the scope of your residential and/or commercial plumbing services and repairs, including clog-clearing, leak inspections, toilet plumbing, faucets, sewer lines, water heaters, sump pumps, new installations, and more. Then, develop creative guarantees for service, repair, and replacement that inspire customers to take notice and highlight any specialized work your plumbers do, such as gasfitting appliances or large drain clearing.

Do you price plumbing jobs by the hour, or offer flat-rate pricing? Include the service rate, add in the travel fee if you charge one, then total the billable amount for every job or service you offer.

ServiceTitan’s integrated pricebook helps plumbing businesses set accurate and profitable pricing every time. Also, Price Insights, available to users of Pricebook Pro , works to calculate the average price for each plumbing service, then shows you how your prices compare to others in your region. You can easily see if your prices are too low or too high, then adjust to keep your profit margins in line.

5. Market analysis

Take a thorough assessment of market trends in your area and analyze key competitors. Where do they shine, and where do they fizzle? How much market share do they control? How do they price their plumbing services? What gaps need to be filled in terms of the type of plumbing services offered or in areas where customers struggle to find a reliable plumber?

Collect and analyze the market data, then strategize ways to outrank your competition on every key metric, from providing online booking capabilities and delivering excellent customer service to quicker response times and fewer callbacks.

6. Customer analysis

Fully research your target audience to gain a complete picture of who your customers are and who you want them to be. Define their demographics, such as age, gender, income level, location, and buying behaviors. If you plan to service residential customers, learn as much as you can about the age of their homes, total assessed value, date last sold, and even the type of plumbing system in use.

Leverage customer experience software to gain even more insight into your customers’ plumbing history, needs, and possible pain points, then train your CSRs and plumbing techs to use our automated customer relationship management (CRM) features to improve their overall performance.

Notable ServiceTitan CRM features include:

Scheduling : Automated scheduling options allow plumbing customers to book jobs at their own convenience, whether by booking directly online or through calls, text, or web chats. 

Detailed customer history : A robust CRM allows CSRs to personalize the customer experience from the start, then collect the necessary information to adequately inform service techs so they arrive fully prepared to do the job.

Text messaging communication : Text appointment reminders and technician bios to communicate with customers the way they prefer. With two-way SMS communication, customers can easily confirm or reschedule appointments, ask questions, or even pay their bill.

Live tracking : No more waiting around for the plumber to arrive! With live tracking features, customers can see the tech’s exact location on a map and know when they’ll arrive.

On-site estimates : With ServiceTitan Mobile , techs can build and display branded, digital estimates with good, better, and best options in just a few taps.  

Financing options: Ease customers’ minds about cost by providing easy financing options on high-dollar plumbing jobs. ServiceTitan offers several options, and customers can apply right from the tech’s mobile device, choose the plan that fits best, and receive instant approval.

7. Marketing and sales plan

Create a detailed plumbing marketing plan for how the business will attract potential customers and retain current ones through branding, pricing strategy, advertising methods, online presence, reputation management, and customer experience.

ServiceTitan’s home services marketing software analyzes your own customer data to come up with solutions to attract, convert, and retain customers. With ServiceTitan’s Marketing Scorecard, you can rank your campaigns by revenue so you know what’s working and what isn’t, and even drill down to see what kind of jobs your ads are producing.

8. Organization and management

Develop a chart that outlines the company’s organizational structure, roles and responsibilities of key team members, resumes of key team members, and the owner's qualifications, licenses, and permits. Include job descriptions and job interview questions so everyone knows your expectations for how the company will be organized and managed.

9. Operational plan

Include information about the day-to-day operations of your plumbing business. Detail your workflow processes, equipment and inventory used, go-to suppliers, and any plumbing partnerships that help you deliver premium service.

The more details you provide here will help to inform the company roadmap for your team, ultimately resulting in improved efficiency, higher productivity, and increased profits.

10. Financial plan

Your plumbing business’s financial plan typically includes startup costs, a 12-month profit-and-loss projection, a cash-flow projection, a projected balance sheet, and a break-even calculation. 

With customized reporting capabilities, ServiceTitan field reporting software helps you stay on top of every aspect of your financial plan, giving you data-driven visibility into the areas where you’re finding success and where you’re not.

Over to You

ServiceTitan’s cloud-based, all-in-one plumbing software gives plumbing business owners the technology they need to do the work efficiently, the data and reporting they need to do it smartly, and a wide array of resources to guide them as they grow toward achieving long-term success.

>> Want to start your own plumbing business or revitalize and grow an established business? Download this plumbing business plan template to get started.

Download Our Template!

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How to create a plumbing business plan (with templates)

  • Nirit Braun
  • 12 min read

How to create a plumbing business plan

A plumbing business plan is a strategic document that outlines the goals, objectives, strategies and operational details of a plumbing company. It serves as a roadmap for starting a service business in the plumbing industry, guiding entrepreneurs through the process of establishing and managing their enterprise.

A comprehensive and clear plumbing business plan is essential for several reasons, particularly when starting a business and building a website .

Ready to launch your plumbing business ? Create a business website today with Wix.

What is a plumbing business plan?

A plumbing business plan is a comprehensive document outlining the goals, strategies and operational details of a plumbing business. It serves as a roadmap for the business owner and potential investors, providing a clear vision of how the business will be structured and operated.

Top benefits of creating a plumbing business plan

First, a well-structured business plan is one of the most important early steps in starting a business . It provides clear direction for the company's growth and development. It helps the entrepreneur define their target market, identify competitors and formulate a unique value proposition that sets the plumbing business apart in a competitive market. This plan outlines the products and services the business will offer, the pricing strategy and the plumbing marketing approaches that will be employed to attract customers.

Second, a plumbing business plan assists in securing capital from banks, investors or other financial institutions. It demonstrates the entrepreneur's dedication and understanding of the market, making it more likely to attract external funding.

Your business plan can also be used to explain what type of business you'll start - whether that's an LLC, Corporation or something else. Learn more about how to start an LLC .

Furthermore, a business plan serves as an operational guide, detailing the organizational structure, roles and responsibilities of team members and the day-to-day processes involved in running the plumbing business. It also outlines the financial projections, budgeting and revenue forecasts, ensuring that the business remains financially viable and sustainable over time.

How to create a plumbing business plan in 6 steps

In this section, we'll walk through six essential steps for crafting a plumbing business plan tailored to your company's unique needs.

Executive summary

Business and domain names

Market analysis and research

Operations plan

Marketing and advertising plan

Financial plan

01. Executive summary

An executive summary is a concise overview of your plumbing business plan, summarizing its key components and highlighting the most crucial points. It provides readers, including potential investors and partners, with a quick understanding of your business's goals, strategies and potential. When crafting an executive summary for a plumbing business, focus on capturing the essence of your company's mission and how you intend to fulfill it.

Example executive summary for a plumbing business: “PlumbAce Services is a dynamic plumbing company dedicated to delivering top-notch residential and commercial plumbing solutions. With a team of skilled technicians and a commitment to exceptional customer service, PlumbAce aims to become the go-to plumbing provider in the local market. By offering a comprehensive range of services, including repairs, installations and maintenance, we are poised to address the diverse needs of our clients efficiently and effectively. Our business plan outlines a strategic approach to market penetration, emphasizing customer satisfaction, innovation and community engagement. Through a blend of online marketing, strategic partnerships and service excellence, we aim to achieve steady growth and a solid reputation within the first two years of operation.”

02. Business and domain names

Knowing how to name a business is crucial for any new venture and a key step before you register your business . A well-chosen name forms the foundation of your brand, plus builds trust and recognition in your target market. While you’re in the brainstorming phase, consider using a business name generator like one from Wix for inspiration. This tool can offer unique and creative options that align with the services you offer.

Be inspired: Plumbing business name ideas

It's also essential to align your company name with your domain name when making a website for your business. A domain name that matches your company name helps in online branding and makes it easier for potential customers to find you.

When selecting a domain name, follow these best practices:

Choose a domain name that reflects your offerings and is easy to remember

Keep it simple and avoid using complex or lengthy words

Add relevant keywords, like "plumbing" or "pipes," to improve search engine visibility

Ensure your domain name is distinctive and not easily confused with other businesses

Opt for a common extension like ".com," as it's more familiar to users

03. Market analysis and research

Incorporating a market analysis and research section in your business plan is vital for understanding your target market, identifying competitors and developing effective strategies. Conduct thorough research on customer demographics, preferences and pain points related to plumbing services. There is steady demand for plumbers , so you’ll have plenty of competitors to analyze as you identify areas where you can differentiate your business.

Use data from industry reports, online surveys and local market research to shape your marketing strategies . Understanding customer needs and market trends for this type of business will allow you to tailor your services, pricing and marketing efforts more effectively.

04. Operations plan

Your operations plan needs to detail the logistical aspects of your plumbing business, encompassing location, premises, equipment and staffing requirements. Highlight your choice of location and premises, detailing factors such as proximity to your target market and accessibility.

Outline the essential equipment needed for plumbing services, including tools, vehicles and technology. Discuss your staffing needs, including the number of technicians and support staff required. Emphasize the qualifications, skills and training your team will possess to ensure top-quality service delivery.

05. Marketing and advertising plans

Your marketing and advertising plan should outline the strategies and campaigns you'll employ to promote your plumbing business. Consider a combination of online and offline marketing methods to target various customer groups.

Start by making a website that effectively showcases your services, testimonials and contact information. Then, optimize your website for relevant keywords to rank higher in search engine results. You can also register your business on online directories and platforms like Google Business Profile.

Learn more: How to make a plumbing website

You’ll also need to develop a suite of brand assets to use in your marketing, starting with a company logo. You can use a free logo maker to get a professional design in minutes.

06. Financial plan

The financial plan outlines your plumbing business' financial projections, initial funding and profitability timeline. It should outline your projected initial expenses, including equipment, licenses, permits, marketing, staffing and plumbing website cost . The cost to start a plumbing business can range from around $7,500 to over $22,000 , so detailing the cost estimate of each expense can help you gain a clearer picture of how much initial capital you will need.

Then, estimate your expected revenue based on market research and sales forecasts. List ongoing costs like rent, utilities, insurance and marketing. It’s important to define when you expect to start generating a profit, considering factors like growth rate and market demand. Detail where your initial funding will come from, whether through personal savings, loans or investors.

steps to developing a business plan

Plumbing business plan examples

Here are two draft business plan templates for a hypothetical plumbing business.

Plumbing business plan template 1: Plumbing Excellence Services

Plumbing Excellence Services is committed to delivering exceptional plumbing solutions for residential and commercial clients. With a team of highly skilled technicians and a dedication to customer satisfaction, we aim to establish ourselves as a reputable and reliable plumbing service provider in the local market. Our strategic approach focuses on quality workmanship, competitive pricing and modern technology to streamline our services and enhance customer experience. We project steady growth within the first three years by targeting both residential and commercial sectors.

Company and domain name

Company name: Plumbing Excellence Services

Domain name:

Our market analysis indicates a growing demand for plumbing services due to urban expansion and renovation projects in the local area. Research highlights that customers value prompt response times, transparent pricing and knowledgeable technicians. Competitor analysis reveals opportunities to provide specialized services such as eco-friendly plumbing solutions.

Location: Prime location near residential and commercial hubs

Premises: Leasing a well-equipped facility for administrative tasks and equipment storage.

Equipment: State-of-the-art tools, inspection cameras and service vehicles

Staffing: A team of certified plumbers, customer service representatives and administrative staff

Online presence: Professional website showcasing services, testimonials and blog posts about plumbing maintenance tips

SEO strategy: Targeting keywords like "emergency plumber," "residential plumbing," and "commercial plumbing" to improve online visibility

Local networking: Partnering with local contractors and property managers for referrals

Social media engagement: Active presence on social platforms to engage with the community and provide plumbing advice

Startup costs: $100,000 for equipment, licenses, marketing and initial staffing

Revenue projections (first year): $250,000

Revenue projections (second year): $400,000

Revenue projections (third year): $600,000

Operating expenses: Monthly expenses include rent, utilities, marketing and salaries

Profitability timeline : Expected to achieve profitability by the end of Year 2

Funding sources: $70,000 personal savings, $30,000 small business loan

Plumbing business plan template 2: Streamline Plumbing Solutions

Streamline Plumbing Solutions is poised to redefine the plumbing service industry through innovative techniques and exceptional customer care. Our team of certified technicians is dedicated to delivering efficient and effective solutions to residential and commercial plumbing needs. We are committed to building lasting relationships with clients and becoming their trusted plumbing partner. Our strategic plan emphasizes leveraging technology, nurturing customer relationships and expanding our service offerings to achieve sustainable growth.

Company name: Streamline Plumbing Solutions

Domain name:

Market research: Growing demand for modern plumbing solutions, driven by urban redevelopment projects

Customer preferences: Customers seek technologically advanced solutions, eco-friendly options and transparent pricing

Competition analysis: Identifying opportunities in underserved niches, such as water-efficient plumbing installations

Location: Easily accessible location near major residential and commercial areas

Premises: Leasing a modern facility to accommodate administrative tasks and inventory

Equipment: Cutting-edge plumbing tools, water-efficient fixtures and advanced diagnostic equipment

Staffing: A team of experienced plumbers, customer service specialists and apprentices for skill development

Website development: User-friendly business website highlighting our services, case studies and expert plumbing advice

Content strategy: Regular blog posts and videos on plumbing tips, maintenance and industry trends

Local partnerships: Collaborating with architects, interior designers and construction companies to tap into referral networks

Online advertising: Targeted Google Ads and social media campaigns to reach potential customers

Startup costs: $120,000 for equipment, permits, marketing and initial staffing

Revenue projections (first year): $300,000

Revenue projections (second year): $500,000

Revenue projections (third year): $700,000

Operating expenses: Including rent, utilities, marketing and salaries

Profitability timeline: Anticipate reaching profitability by the end of Year 2

Funding sources: $80,000 personal savings, $40,000 angel investor funding

What does a plumbing business plan include?

Here are key components typically included in a plumbing business plan:

Executive summary: Briefly introduces the business, its mission and the key highlights of the plan. It should provide a snapshot of the business concept and its unique selling proposition.

Business description: Provides an in-depth overview of the plumbing business, including its history, mission statement, values and legal structure (e.g., sole proprietorship, LLC, corporation).

Market analysis: Conducts a thorough analysis of the local market, identifying target customers, competitors and market trends. This section should demonstrate a clear understanding of the demand for plumbing services in the chosen area.

Services and products: Details the plumbing services offered, such as residential plumbing, commercial plumbing, emergency repairs, installations and any specialized services. It may also include information on products sold, if applicable.

Organization and management: Outlines the organizational structure of the business, including key personnel, their roles and responsibilities. This section may also include information on the owner's background and qualifications.

Marketing and sales strategy: Describes how the business will attract and retain customers. This includes marketing channels, advertising strategies, pricing models and sales tactics. It may also cover customer acquisition and retention plans.

Funding request (if applicable): Outlines the funding requirements of the business, including startup costs, operational expenses and working capital. If seeking financing, this section provides details on how the funds will be used.

Financial projections: Presents financial forecasts, including income statements, balance sheets and cash flow statements. This section helps investors and business owners understand the expected financial performance of the plumbing business over time.

SWOT analysis: Identifies the strengths, weaknesses, opportunities and threats facing the plumbing business. This analysis helps in developing strategies to capitalize on strengths and opportunities while addressing weaknesses and mitigating threats.

Risk management: Discusses potential risks and how the business plans to manage or mitigate them. This can include factors such as economic downturns, regulatory changes or unexpected competition.

Appendix: Includes any additional information, documents or supporting materials that provide more context or details about specific aspects of the business plan.

A well-crafted plumbing business plan not only helps guide the business owner but also serves as a valuable tool when seeking financing or partnerships. It should be regularly reviewed and updated to reflect changes in the business environment and strategic goals.

Is it a good idea to start a plumbing business?

Starting a plumbing business can be a good idea, but like any business venture, it comes with both opportunities and challenges. Here are some factors to consider before starting your plumbing business plan.

Plumbing services are consistently in demand and people require plumbing services for new construction, renovations, repairs and maintenance. This can make it a good recession-proof business idea . If you already have plumbing skills and experience, you can leverage your expertise to build a successful business. Then as you establish your reputation and client base, there is potential for growth and expansion into additional services or areas as your business scales. You can target both residential and commercial markets, providing a diverse range of services.

However despite the opportunities, there are several challenges to consider when drafting your plumbing business plan. The plumbing industry can be competitive, so differentiating your business ideas and offering exceptional service is crucial.

Plumbing businesses are subject to regulations and licensing requirements. Ensure compliance with local, state and national regulations. Alongside this starting a plumbing business may require a significant initial investment in tools, equipment, insurance and marketing - all of these costs must be factored in your business plan.

How profitable is a plumbing business?

The profitability of a plumbing business can vary based on several factors, including location, market demand and the efficiency of operations. Here are key considerations that can impact the profitability of a plumbing business:

Market demand: The demand for plumbing services is influenced by factors such as population density, construction activity and the overall economic health of the area. Areas with a growing population and increased construction projects may offer more opportunities for plumbing businesses.

Competition: The level of competition in a particular market can affect pricing and profit margins. In areas with numerous plumbing businesses, competition may lead to more competitive pricing, potentially impacting profitability.

Specialization: Specializing in niche areas within the plumbing industry, such as high-end installations, green plumbing or emergency services, can contribute to higher profit margins. Specialized services often command premium pricing.

Efficient operations: Operational efficiency, including effective scheduling, inventory management and cost control, plays a crucial role in profitability. Efficient business processes can reduce overhead costs and increase overall profitability.

Reputation and customer service: Building a positive reputation and providing excellent customer service can lead to repeat business, referrals and positive online reviews. Satisfied customers are more likely to choose your services, contributing to long-term profitability.

Licensing and compliance: Ensuring that the business and its plumbers are properly licensed and compliant with local regulations is essential. Non-compliance can result in fines and legal issues that impact profitability.

Insurance costs: The cost of insurance, including liability and workers' compensation insurance, can impact overall expenses. Managing insurance costs effectively is crucial for maintaining profitability.

Scaling the business: As a plumbing business grows, economies of scale can be achieved, potentially increasing profitability. However, expansion should be carefully planned to avoid overextending resources.

According to data from the U.S. Bureau of Labor Statistics (BLS), the median annual wage for plumbers, pipefitters and steamfitters was around $60,090 in the United States. It's important to note that these figures are averages, and actual earnings can vary.

Plumbing business plan FAQ

What is the best business structure for a plumbing business.

The best business structure for a plumbing business depends on factors such as liability, taxation and management preferences. Common structures include:

Sole proprietorship:  Simple and easy, but the owner is personally liable.

Limited liability company (LLC):  Offers liability protection and flexibility in management and taxation.

S corporation:  Provides liability protection and potential tax advantages but has specific eligibility criteria.

C corporation:  Offers liability protection and potential for growth, but may involve double taxation. Consulting with a legal professional can help determine the most suitable structure based on individual circumstances.

Can a plumber be a millionaire?

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Plumbing Business Plan: Complete Guide & Template 

  • Author | Becky Forbes
  • February 15, 2023

Starting a plumbing business is an exciting opportunity, but it can quickly become overwhelming without a proper plan and strategy. That’s why having a comprehensive plumbing business plan is imperative for the success of your business. 

In this post, we will discuss the importance of creating a business plan for business owners. We will also provide guidance on what to include in a plan for a plumbing company. Additionally, we will offer a free plumbing business plan template.

Why a Plumbing Business Plan is Essential

A business plan is an essential and comprehensive guide for starting a successful plumbing business. This plan will act as a roadmap, guiding you through the ups and downs of running a successful plumbing business.

It outlines goals, strategies, operations, and financial plans to keep the business organized and on track. Writing a business plan helps you stay focused on your objectives and anticipate challenges so you can prepare for them proactively. It will also make it easier to secure funding, as investors and lenders will want to see a well-thought-out plan. 

plumbing business plan cover page

Structure of a Plumbing Business Plan 

Executive summary.

This summary is an overview of the plumbing company’s goals, objectives, and mission statement. It should highlight the business’s unique selling points, including its experience and expertise in plumbing services and its commitment to customer satisfaction. The executive summary should also  provide an overview of the plumbing industry, including trends and market conditions, to help position the business as a leader in its field. 

Company Summary

The company summary should be clear, concise, and well-written to convey the business’s vision and growth plans. 

Industry Analysis 

This analysis provides an in-depth examination of the plumbing industry. The analysis includes market trends, a competitive analysis, and current regulations and standards. It helps to identify opportunities and challenges for the business and informs strategic competitive advantage planning.

Market Analysis 

This involves a thorough analysis of the target market for the plumbing business, diving into demographic information and consumer behavior to gain insights into the buying habits and preferences of the target audience. It also provides a comprehensive overview of the plumbing industry, including market trends, competitive landscape, and market size, which can be used to inform business strategies and decisions. 

This analysis can help your plumbing business effectively reach and engage with its target market, leading to increased customer acquisition and revenue growth.

Marketing and Sales Strategy 

This outlines a comprehensive plan for attracting and retaining customers in the plumbing business. It includes various marketing and sales tactics, such as advertising, promotions, leveraging word of mouth, and providing excellent customer service. The marketing plan component of this strategy outlines a more focused and intentional approach to promoting the plumbing business, taking into account key factors such as the target market. 

With a well-executed marketing and sales strategy, your plumbing business can effectively reach its target audience, differentiate itself from the competition, drive customer loyalty, and establish long-term customers. 

Service Offerings 

This section outlines the comprehensive range of services offered by your business, including both residential plumbing and commercial plumbing solutions. It provides a clear and detailed description of each service, including the scope of work and plumbing service pricing . By offering a wide range of high-quality plumbing services, your business can cater to the diverse needs of its customers and stand out in a competitive market. 

The clear and transparent presentation of service offerings can also foster trust and build credibility with potential customers, leading to increased customer acquisition and revenue growth.

If you’re looking for more ways to improve your plumbing customer service and increase revenue, partner with Payzer. Payzer is a plumbing management software that helps you simplify operations, sell more, and improve collections.

Schedule a Demo Today

Operations Plan 

This operations plan is a critical component of the overall business strategy, as it ensures that your plumbing business operates smoothly and efficiently and can provide top-notch service to your customers. 

This comprehensive plan outlines how the plumbing business will be run and managed daily. It covers critical operational areas such as employee management, staffing, equipment usage, appointment scheduling, and customer service processes. Additionally, it highlights the importance of offering credit card payment options, which can provide added convenience and flexibility for customers and help your business increase sales and revenue.  

By having a well-defined and executed operations plan, you can achieve your short-term and long-term goals, grow your customer base, and build a strong reputation in the plumbing industry.

Financial Plan 

This component of the business plan provides a comprehensive overview of the financial projections for your plumbing business. It includes detailed revenue projections, cash flow analysis, and growth projections. The financial plan also contains a balance sheet to demonstrate financial stability and potential for business success. 

This financial plan is a crucial component of the overall business strategy.It provides a realistic and data-driven view of your business’s financial future and helps to inform decision-making and secure funding. By having a well-structured and realistic financial plan, your plumbing business can attract investors and lenders, establish a strong financial foundation, and secure long-term success.

The conclusion is a crucial component of your business plan, as it ties together all of the key elements and provides a final demonstration of your plumbing business’s potential for success. 

The conclusion provides a concise and compelling summary of the key points. It reiterates the business’s mission, vision, and commitment to success and highlights the strengths and unique selling points of the business. 

The conclusion serves as a final opportunity to make a strong impression on potential investors, lenders, and stakeholders. It should leave the reader with a clear and optimistic view of the business’s future and convey a sense of confidence and determination to succeed. 

We hope that you have a good understanding of the key elements that should be included in a plumbing business plan. These elements provide a roadmap for starting and running a successful plumbing business, as well as strategies for marketing, customer service, finances, and business operations. With the right plan and determination, you can build a successful plumbing business. 

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Business Plan Template for Plumbers

  • Great for beginners
  • Ready-to-use, fully customizable Subcategory
  • Get started in seconds

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Thinking of starting your own plumbing business or looking to take your existing plumbing company to new heights? Then you need a comprehensive business plan that sets you up for success! ClickUp's Business Plan Template for Plumbers is the perfect tool to help you outline your goals, strategies, and financial projections, all in one place.

With this template, you can:

  • Create a clear roadmap for your plumbing business, ensuring you stay focused and organized
  • Attract potential investors and secure funding by showcasing your business's potential
  • Set achievable targets and track your progress along the way
  • Effectively manage your plumbing operations, from marketing and client acquisition to financial management and resource allocation

Don't leave the success of your plumbing business to chance. Start planning your way to success with ClickUp's Business Plan Template for Plumbers today!

Business Plan Template for Plumbers Benefits

A business plan template for plumbers can be a game-changer for independent plumbers or plumbing companies. Here are some key benefits:

  • Secure Funding: A well-crafted business plan helps plumbers secure funding from investors or lenders by showcasing the potential profitability and growth of their plumbing business.
  • Attract Clients: A clear and comprehensive business plan highlights the unique value proposition of the plumbing services, attracting potential clients and setting the plumber apart from competitors.
  • Effective Operations: A business plan acts as a roadmap, guiding plumbers in managing their daily operations efficiently and effectively.
  • Financial Projections: By including financial projections, plumbers can better understand their cash flow, budgeting, and pricing strategies, leading to more informed financial decisions.

Main Elements of Plumbers Business Plan Template

When it comes to creating a comprehensive business plan for your plumbing company, ClickUp's Business Plan Template for Plumbers has got you covered. Here are the key elements you'll find in this List template:

  • Custom Statuses: Track the progress of various sections of your business plan with statuses like Complete, In Progress, Needs Revision, and To Do.
  • Custom Fields: Add important details to your plan using custom fields such as Reference, Approved, and Section, making it easy to keep track of crucial information.
  • Custom Views: Access different perspectives of your business plan with 5 unique views, including Topics, Status, Timeline, Business Plan, and Getting Started Guide, allowing you to analyze and manage your plan with ease.
  • Collaboration Tools: Collaborate seamlessly with your team by leveraging features like comments, assignments, and notifications, ensuring everyone is on the same page throughout the planning process.

With ClickUp's Business Plan Template for Plumbers, you can create a comprehensive and organized plan to help your plumbing business thrive.

How To Use Business Plan Template for Plumbers

If you're a plumber looking to create a comprehensive business plan, follow these 5 steps using the Business Plan Template in ClickUp:

1. Define your vision and mission

Start by clearly defining your vision and mission for your plumbing business. This will serve as the foundation for your entire business plan. Consider what sets your business apart from competitors and how you plan to make a positive impact on your customers.

Use a Doc in ClickUp to articulate your vision and mission statement.

2. Identify your target market

Next, identify your target market. Determine who your ideal customers are, their specific needs, and how you can meet those needs. Research the local area to understand the demand for plumbing services and any potential competition.

Create tasks in ClickUp to research and analyze your target market, including demographics and customer preferences.

3. Outline your services and pricing

Outline the plumbing services you offer and determine how you will price them. Consider factors such as the complexity of the job, materials required, and the local market rates. Be sure to also include any additional services you offer, such as emergency plumbing or maintenance contracts.

Use custom fields in ClickUp to document and track your services and pricing.

4. Develop a marketing strategy

A strong marketing strategy is essential for attracting customers and growing your plumbing business. Identify the most effective marketing channels for reaching your target market, such as online advertising, local directories, or partnerships with home improvement stores.

Create tasks in ClickUp to develop and execute your marketing strategy, including tasks for creating a website, setting up social media profiles, and running targeted ad campaigns.

5. Set financial goals and projections

Finally, set financial goals for your plumbing business and create projections for revenue, expenses, and profit. Consider factors such as operating costs, equipment purchases, and ongoing marketing expenses. This will help you understand the financial health of your business and make informed decisions for growth.

Use the Goals feature in ClickUp to set and track your financial goals, and the Gantt chart view to visualize your financial projections over time.

By following these steps and utilizing the Business Plan Template in ClickUp, you'll be well on your way to creating a solid foundation for your plumbing business and setting yourself up for success.

Get Started with ClickUp’s Business Plan Template for Plumbers

Plumbers and plumbing companies can use this Business Plan Template to outline their goals, strategies, and financial projections, helping them secure funding, attract clients, and effectively manage their plumbing business operations.

First, hit “Add Template” to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you’d like this template applied.

Next, invite relevant members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a comprehensive business plan:

  • Use the Topics View to organize your business plan into different sections such as Executive Summary, Market Analysis, Marketing Strategy, Financial Projections, etc.
  • The Status View will help you keep track of the progress of each section of your business plan, with statuses like Complete, In Progress, Needs Revision, To Do.
  • The Timeline View will give you a visual representation of your business plan's timeline, allowing you to set deadlines and milestones.
  • The Business Plan View will provide you with a comprehensive overview of your entire business plan, allowing you to easily navigate between sections.
  • The Getting Started Guide View will provide you with step-by-step instructions on how to use the template effectively.
  • Use the custom fields Reference, Approved, and Section to add additional information and categorize different parts of your business plan.
  • Collaborate with team members to gather information, brainstorm ideas, and review and revise your business plan.
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Plumbing & HVAC Business Plan PDF Example

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  • February 28, 2024
  • Business Plan

the business plan template for a plumbing & HVAC business

Creating a comprehensive business plan is crucial for launching and running a successful plumbing & HVAC business. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your plumbing & HVAC business’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a plumbing & HVAC business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the service industry, this guide, complete with a business plan example, lays the groundwork for turning your plumbing & HVAC business concept into reality. Let’s dive in!

Our plumbing & HVAC business plan is structured to cover all essential aspects needed for a comprehensive strategy. It outlines our company’s operations, marketing strategy , market environment, competitors, management team, and financial forecasts.

  • Executive Summary : Offers an overview of your plumbing & HVAC service’s concept, market analysis , management, and financial strategy.
  • Services & Prices: Lists the range of plumbing and HVAC services offered, including installation, maintenance, repairs, emergency response, and eco-friendly solutions, with a clear pricing structure.
  • Key Stats: Shares industry size , growth trends, and relevant statistics for the plumbing and HVAC market.
  • Key Trends: Highlights recent trends in the industry, such as the demand for smart, automated solutions, and the rise in energy-efficient systems.
  • Key Competitors : Analyzes main competitors in your area and differentiates your service in terms of responsiveness, expertise, and sustainable solutions.
  • SWOT: Strengths, weaknesses, opportunities, and threats analysis tailored to your plumbing & HVAC service.
  • Marketing Plan : Specifies marketing strategies to promote your services, including digital advertising, local trade shows, and customer referral programs.
  • Timeline : Key milestones and objectives from the initial setup to the first year of operations, detailing steps such as market analysis, legal setup, facility preparation, and launch marketing activities.
  • Management: Information on the management team, highlighting their expertise in plumbing and HVAC services, business operations, and development.
  • Financial Plan: Projects the 5-year financial performance of the plumbing & HVAC service, including revenue targets, profit and loss statements, fundraising needs, cash flow projections, and balance sheet forecasts.

the business plan template for a plumbing & HVAC business

Plumbing & HVAC Business Plan

plumbing business plan cover page

Fully editable 30+ slides Powerpoint presentation business plan template.

Download an expert-built 30+ slides Powerpoint business plan template

Executive Summary

The Executive Summary serves as an introduction to your plumbing & HVAC service business plan, offering a succinct overview of your company and its offerings. It should highlight your market positioning, the comprehensive range of plumbing and HVAC services provided, its location, capacity, and a brief on daily operations. 

This section should also delve into how your plumbing & HVAC services will assimilate into the local market, including an analysis of the number of direct competitors in the vicinity, identifying who they are, alongside your company’s unique selling points that set it apart from these competitors. 

Moreover, it should include details about the management and founding team, outlining their roles and contributions to the company’s success. Additionally, a summary of your financial projections, including anticipated revenue and profits over the next five years, should be included here to give a clear view of your company’s financial strategy.

Make sure to cover here _ Business Overview _ Market Overview _ Management Team _ Financial Plan

Plumbing&HVAC Business Plan executive summary1

Dive deeper into Executive Summary

Business Overview

Detail the range of services offered, from routine maintenance and repairs to installations of new systems, including specialized services like energy-efficient upgrades, smart home integrations, or custom solutions for complex systems.

Outline your pricing model , ensuring it reflects the value and quality of services provided and aligns with the market you’re targeting. Highlight any service packages, annual maintenance contracts, or loyalty discounts that offer added value to your clients, encouraging long-term relationships and customer loyalty.

Business Plan_Plumbing services

Market Overview

Industry size & growth.

In the Market Overview of your Plumbing & HVAC service business plan, begin by analyzing the size of the Plumbing & HVAC industry and its growth potential. This analysis is vital for grasping the market’s breadth and pinpointing expansion opportunities.

Key Market Trends

Move on to discuss recent trends in the market, such as the growing consumer demand for energy-efficient systems, smart home integration, and high-quality indoor air services.

For instance, highlight the need for services that offer customized solutions for energy conservation and the increasing popularity of eco-friendly and sustainable HVAC systems.

Key Competitors

Next, evaluate the competitive landscape, which encompasses a variety of providers, from high-end, specialized service providers to more budget-conscious options, as well as DIY home improvement trends.

For instance, underline what sets your service apart, be it superior customer support, a broad spectrum of services, or expertise in advanced technologies like geothermal heating systems or smart HVAC controls.

Make sure to cover here _ Industry size & growth _ Key competitors _ Key market trends

Plumbing&HVAC Business Plan market overview

Dive deeper into Key competitors

SWOT Analysis

First, conduct a SWOT analysis for your Plumbing & HVAC service, identifying Strengths (such as certified technicians and comprehensive service offerings), Weaknesses (including potential scheduling challenges or market saturation), Opportunities (for instance, the growing demand for eco-friendly and smart home solutions), and Threats (like regulatory changes or economic shifts that may impact household spending on home maintenance).

Marketing Plan

Next, formulate a marketing strategy that outlines methods to attract and retain customers through targeted advertising campaigns, promotional service packages, a robust online presence with helpful DIY tips, and participation in local community events or home shows.

Finally, draft a detailed timeline that sets out key milestones for your Plumbing & HVAC service’s launch, marketing initiatives, customer base expansion, and goals for service diversification or geographic growth, ensuring the business progresses with clear objectives and measurable targets.

Make sure to cover here _ SWOT _ Marketing Plan _ Timeline

Plumbing&HVAC Business Plan strategy

Dive deeper into SWOT

Dive deeper into Marketing Plan

The Management section focuses on the plumbing & HVAC business’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the plumbing & HVAC business toward its financial and operational goals.

For your plumbing & HVAC business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

Plumbing&HVAC Business Plan management

Financial Plan

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your plumbing & HVAC business’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your plumbing & HVAC business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

Plumbing&HVAC Business Plan financial plan

Privacy Overview

plumbing business plan cover page

How To Write A Business Plan For A Plumbing Business

What’s a rich text element.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Every business should start with a carefully crafted business plan. This document will help you strategise and guide you through the process of launching your business. Opening a plumbing business is relatively simple compared to other business types. By focusing on a few key components, you can develop a great business plan to get you started.

Writing A Business Plan For A Plumbing Business

It’s important to have a detailed business plan. However, you won’t think of everything in the beginning. You’ll learn along the way as you discover what works and what doesn’t. Over time, your business plan will change, so don’t stress about getting it perfect from the start.

1. Executive Summary

While this is the opening section of your business plan, it’s intended to be a summary of what the full plan entails. For this reason, you should write this section last. A good executive summary should be short and to the point (no longer than two pages, but one page is ideal). If you can’t explain the concept of your business on one page, you may need to simplify your business idea.

2. Describe The Business

After the executive summary, you need to describe how you envision your business to operate . Include information such as what services you will offer, what company structure you want (sole trader, partnership, etc.), and what types of customers you plan to serve.

3. Growth & Marketing

In the beginning, it may be hard to imagine how your business will look in 5 or 10 years. Take a moment to think about it. How will you get there? How will you sell your services to your customers? How will you expand once you have started getting more work than you can handle by yourself? Don’t be afraid to think big. Check out this article on marketing tips for plumbers to help you write out your marketing plan .

4. Financial Plan

You’ll need to invest some capital when you are first starting out. Most plumbing businesses cost a minimum of $10,000 for the supplies, tools, vehicle, and business expenses to begin servicing customers. In this section, make a list of all the start-up expenses. Try to keep your expenses to a minimum. This will help you reach profitability sooner.

5. Create Goals & Timelines

Goals and timelines are important tools to ensure you are staying on track. Start with 3-5 simple goals (for example, get 10 new customers in your first 90 days). Refer to your goals often. Once you have achieved them, set more ambitious goals. These goals can also help guide you as you need to make the right decisions for your business.

Business Insurance For Plumbers

You will spend a lot of time planning when starting a new plumbing business. It’s important to make sure that you consider the possible risks and how to eliminate them. Carrying a solid liability insurance policy can protect you from most claims or lawsuits against your business. Let the experts at upcover help you through the process. Check out our instant quote generator where you can get an estimate on market-leading insurance in seconds! Simply enter your occupation and expected revenue to get started.

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How to Write Your Business Plan Cover Page + Template

Cover of a book with a lightbulb. Represents creating a cover page for your business plan.

6 min. read

Updated March 4, 2024

The cover page is likely the last thing you’ll consider when writing a business plan . 

While it’s not the most vital part of your business plan, a well-formatted cover page can be a nice touch when pitching to investors , banks , or business partners. 

In this article, we’ll cover what to include and how to format your cover page so you can assemble an impressive page in just a few minutes.

  • What is a business plan cover page?

The business plan cover page – or title page – is the introduction to your business plan document. It should be simple and straightforward—only providing logistical information about your business for stakeholders to reference.

Unlike your executive summary , a summarized version of your business plan, the cover page is strictly meant to provide contact information and set the tone for what they are about to read. The quality, formatting, and readability can all impact a stakeholder’s expectations for your plan and business.

Why do you need a cover page for a business plan?

To be clear, the cover page is not a required section of your business plan. 

It’s a largely decorative addition meant to grab the attention of a stakeholder. It should introduce you, your business, and the planning document and make it easy for the reader to find your contact information.

If you’re writing a business plan purely for internal purposes , you probably don’t need to spend time on a cover page.

But if you pitch to investors , apply for a loan , or approach a potential partner—a cover page can be a nice touch that makes you (and your business) look more professional.

What to include in your business plan cover page

It’s best to keep your cover page simple. The page should only include:

  • Company logo
  • Business name
  • Value proposition (optional)
  • Business plan title
  • Completion and/or update date
  • Address and contact information
  • Confidentiality statement

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How to create your business plan cover page

Creating a cover page shouldn’t take too long. Gather all the information listed above, and then fine-tune the formatting. Here’s how we recommend you organize the information:

1. Start with your logo

Including your logo should help your business be more memorable. Just be sure it’s memorable for the right reasons.

That means adding a reasonably sized, high-resolution image at the top of your cover page. Just don’t make it so large that it takes attention away from other information on the page.

2. Add your business name 

You want readers to connect your business name to your logo. So, add some space (2-3 lines) and drop your name front and center. Consider using a large and bold font option to ensure it’s easy to read and immediately noticeable.

3. Include your value proposition (optional)

While optional, including your value proposition can be useful if it effectively describes your business purpose. 

4. Craft a title

Now you need to describe the document’s purpose. Don’t overthink it – start by adding “Business Plan” to the center of the page. Keep the bold font, but apply a slightly smaller font size than with your business name. 

From there, you can apply a title that frames the type of business plan you’re creating: “ One-page ,” “ 5-year ,” “Merger,” “ Growth plan ,” etc. 

Expanding the title is optional and should only be done if you believe it will benefit the reader.

5. Add the completion date

Including the completion date shows how fresh and up-to-date your plan is. Ideally, you’re revisiting your plan regularly (especially the financial projections in your plan). So the date should be relatively recent.

This information alone can show how focused and dedicated you are to running a successful business. 

As far as formatting is concerned, keep it simple. Include the month, day, and year – either numerically (9/15/2023) or spelled out (September 15, 2023).

6. List your contact information

This is the true purpose of your cover page. The last thing you want is for an investor or lender to love your pitch only to have to scrounge around for your email or phone number.

Add a header that states “Contact Information” centered near the bottom of the page. Then, on separate lines, add your name (or other points of contact for your business), email address, phone number, business website, and physical address. 

Tip: If you’re sending your plan digitally, add links to your email address and website so they can reach you quickly.

7. Include a confidentiality statement

The confidentiality statement is meant to help legally protect your information and ensure that no one shares or copies portions of your business plan. 

You can include a simple “Confidential” watermark near the top of the page or write a more thorough statement to sit at the bottom.

Here’s an example:

“This document contains confidential and proprietary information created by [your business]. It is exclusively designed for informational purposes and should not be disclosed, shared, or copied without the consent of [your business].”

Don’t worry too much about emphasizing this information. It can sit as smaller text in the footer of your cover page. 

  • Tips to make your cover page memorable

Adding the information should be quick. Now, spend some time on these best practices to get your business plan title page ready to share.

Apply consistent formatting

Inconsistent formatting looks unprofessional and can make a document more difficult to read. So check that your character and line spacing, font choices, and text alignment are consistent to ensure they are identical. 

You should also print out the document (as a Word Document and PDF) to check if the format changes.

Use your brand color scheme

Adding your brand colors to text, borders, and other design elements can strengthen the presence of your brand identity in your business plan. It also better connects non-visual elements to your logo. 

Just don’t force adding color to your plan. If it takes away from the text or takes too much time to get right, it’s best to avoid it.

Check your cover page from top to bottom for spelling errors and mistakes (you should do this for your entire business plan). If possible, have someone else proofread it to ensure you didn’t miss anything.

Business plan cover page examples

To help you visualize your cover page design, here is an example from our free business plan template :

plumbing business plan cover page

We recommend you avoid creating an overly designed business plan. However, if you believe a more visual cover page will grab your reader’s attention—check out these other examples.

plumbing business plan cover page

Spend more time on the rest of your business plan

We’ve already emphasized that you shouldn’t spend too much time creating a business plan cover page. While it can be a nice addition, it’s often quickly skipped over and only referenced again if the reader needs your contact information. 

And it’s unnecessary altogether if you’re not planning to share your plan with anyone. If that’s the case, focus your time and effort on writing the rest of your business plan. 

Check out our full plan writing guide for step-by-step walkthroughs for every section. 

You can also download a free business plan template (that includes a cover page) to ensure you cover everything about your business.

Content Author: Kody Wirth

Kody Wirth is a content writer and SEO specialist for Palo Alto Software—the creator's of Bplans and LivePlan. He has 3+ years experience covering small business topics and runs a part-time content writing service in his spare time.

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Table of Contents

  • Why do you need a cover page?
  • What to include
  • How to create a cover page
  • Cover page examples
  • Focus on the rest of your business plan

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Business Plan Cover Page Tips To Get an Investor’s Attention

Written by Dave Lavinsky

5 Business plan cover page tips

Below are the five keys to creating a formal business plan cover page.

To see what to include in the other sections of your plan, reference the best business plan template .

Be sure to include the following elements to create a great business plan cover page:

1. Company Name

First and foremost, your Company’s name should be included on the business plan cover page. This should be the most prominent feature of the cover page, and as such, is traditionally in the largest font setting. Immediately, the reader should know the name of your company.

2. Company Logo and Color Scheme

The best business plan covers are those that look like they are of professional quality. This can be accomplished by including a high-quality image of the company logo and the font type and color scheme for the company’s marketing materials. Like a book cover, a business plan cover page is intended to draw the reader’s attention immediately. Plans with an unattractive cover page can fall victim to incorrect preconceived notions.

Below is a sample of the professionally designed covers included in Growthink’s Ultimate Business Plan Template .

Business Plan Cover Page Examples

3. Title and Date

When was this plan written? Readers need to know, so include the date (month and year are enough).

And what is it? The cover page should state if this is a Business Plan, Executive Summary, or Financial Projections. So, at this point, your business plan cover page may read as follows:

John’s Plumbing, Inc. Business Plan March 2021

Note that the title and date should be featured less prominently than your company name.

4. Less is More

Your business plan executive summary will summarize the contents of the plan. There is no need for the cover page to do so, as well. It is also inadvisable to create a business plan cover that is so graphically busy that the information is difficult to discern. Simple, clean, and powerful are the three goals of a strong business plan cover page.

5. CEO/Owner/Key Contact Information

Who should the reader contact if they wish to know more information? The name and contact information for the CEO, President, Owner, or another key contact should not be located at the end of the document. It should be on the first page, letting the reader know who is presenting the document.

6. Confidentiality Statement

While it is not essential, you may want to include a Confidentiality Statement on your cover, such as the following:

This document includes confidential and proprietary information of and regarding [Company Name]. This document is provided for informational purposes only. You may not use this document except for informational purposes, and you may not reproduce this document in whole or in part or divulge any of its contents without the prior written consent of [Company Name]. By accepting this document, you agree to be bound by these restrictions and limitations.

Suggested Resources:

Download Growthink’s Ultimate Business Plan Template here that not only has ten pre-built and professionally designed cover pages but quickly guides you through creating your entire business plan and financial model.

Your business plan title page is critical since it’s the first thing readers will see, and it will give them an immediate impression as to whether you are professional or not. As such, the page is one of the critical components of a business plan . As part of your initial business plan outline , you should think about how you want others to perceive your business. Not only should this perception be established throughout your plan but be sure to do so on your business plan cover page.

Many people ask about business plan cover letters to accompany their plans.

Most plans are emailed to investors or lenders nowadays. As such, business plan cover letters are often not needed. Instead, in the body of your email, you can include text such as the following: “Attached please find my business plan. I am available to discuss this at your convenience. I look forward to hearing from you.” Such an email will typically suffice if you seek a bank loan, VC funding, or funding from angel investors .

However, if you’d like a more formal cover letter, reference our sample business plan cover letter here .

To answer any additional questions you might have regarding your plan, see our business plan help page or download our small business plan template pdf to get started today.

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Plumbing Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Home Improvement » Plumbing

Plumbing Business

Are you about starting a plumbing business ? If YES, here’s a complete sample plumbing service business plan template & feasibility report you can use for FREE to raise money .

One thing is common amongst people that are in the plumbing line of business, they tend to work as handymen in order to maximize profit in the industry since plumbing is a subset of the handyman industry. A handyman is one that provides a wide range of services needed for the maintenance of buildings and properties.

The services provided by a handyman include plumbing, electrical works, carpentry, painting, heating and cooling services and other building and property maintenance and repair works.

To succeed in the business, you should try as much as possible not to reject jobs from clients as some jobs might be seen as too small for you to accept.

Doing the small jobs is what often opens the way for you as a plumber or handyman with your clients. When they have bigger jobs, they will remember you and call you to handle their bigger projects for them.

A Sample Plumbing Services Business Plan Template

1. industry overview.

First and foremost, it is important to establish that the plumbing services business is a subset of the handyman repair services industry.

The plumbing cum handyman industry provides general maintenance and repair services to residential and commercial customers, including plumbing and electrical repairs, appliance installation and repair, painting and carpentry.

Players in this industry install and maintain plumbing fixtures, fittings and equipment and the industry activities include work on household pipes and drains; installation of gas cooking and heating appliances; and work on bathroom and toilet fixtures and venting systems.

Emergency repair work ( e.g. unclogging drains or repairing burst water mains ) represents a significant source of industry revenue. They may also supply plumbing appliances and coupling products for construction projects as a means of increasing income for the business.

The industry grew as a result of the shift in focus from do-it-yourself (DIY) to do-it-for-me (DIFM) as the eighties drew to a close.

This was because time became more precious for the coming generation than money. By the mid-nineties handyman businesses began to appear all over the place to cater to people who did not have time to spare to fix little problems in their homes.

In 2003, the plumbing cum handyman industry was one of the fastest growing ones in the united states and the industry keeps expanding further. This sector is a resource for the growing number of aging homeowners and is also a source of business opportunity for entrepreneurs.

The Plumbing cum Handyman services industry will continue to grow going forward due to the support it will get from the accelerating house market. Besides, housing prices are also on the rise and the increase in the existing home sales will help to drive the demand for remodeling projects and repair works in homes and on properties.

There is a growing need for home repair work and improvement that is reliable because of the emergence of vacation homes, second homes, commercial properties and rental units.

Also, the increase in the number of older people who wish to keep on living in their homes is a factor for the growth in the industry and younger families with children of school-age who chooses to renovate and remodel their homes, instead of moving out to look for new homes in the real estate market with its high price.

Statistics has it that the Plumbing cum Handyman Services industry in the United States of America, is worth $106 billion, with an estimated growth rate of 4.2 percent.

There are about 115,908 registered and licensed plumbing and handyman services businesses in the United States and they are responsible for employing about 9,180 people. It is important to state that there is no company with a dominant market share in this industry.

The plumbing and handyman services industry will keep on thriving in the coming decade especially if an entrepreneur in this line of business is committed to providing reliable and quality work for customers in the home repair and property services they render.

The market is highly unsaturated and there is room for growth as the industry is expanding and maturing. The good news for would be entrepreneurs in this line of business is that there is an estimate of continued annual growth for the handyman industry for as high as 20 percent.

Over and above, the plumbing cum handyman services industry is very open to any aspiring entrepreneur who has acquired the required trainings, skills and perhaps professional certifications to start his or her own business and of course make good money from the industry.

2. Executive Summary

Lumber Jack® Plumbing Services is a licensed and standard plumbing services company that also handles other related handyman services. We have been able to secure a standard and well – positioned office facility in a growing community in Dallas – Texas.

We are a plumbing cum handyman Services Company that is set to compete in the highly competitive handyman services industry not only in Texas, but also throughout the United States market.

Aside from this service; installing and maintaining plumbing fixtures, fittings and equipment and working on household pipes and drains; installation of gas cooking and heating appliances; and working on bathroom and toilet fixtures and venting systems and emergency repair work (e.g. unclogging drains or repairing burst water mains)  services which happens to be our core services.

Lumber Jack® Plumbing Services will also provide general maintenance and repair services to residential and commercial customers, including wiring and electrical repairs, appliance installation and repair, painting and carpentry services et al.

Our business goal is to become one of the leading plumbing cum handyman service companies in the United States and we will make sure that we do all we can to compete favorably with leaders in the industry.

Our workers will be selected from a pool of certified and highly experienced technicians and tradesmen with different trade skills as it relates to our service offerings in and around Dallas – Texas and also from any part of the United States of America as the business grows.

We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with leading plumbing and handymen service providers and installation, maintenance and repair companies in the United States and throughout the globe.

At Lumber Jack® Plumbing Services, our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that all the repair jobs we carry out stand the test of time, we will hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely.

We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for all our partners, employees and for our clients. Lumber Jack® Plumbing Services is founded by Mr. Charles Coleman, a plumber per excellence who also has various skills as a certified tradesman cum handyman.

It is a family business, and the business will be managed and financed by the family. Mr. Coleman has well over 15 years of experience working as a plumber cum handyman for the public works department of the United States of America.

3. Our Products and Services

Lumber Jack® Plumbing Services is established with the aim of maximizing profits in the plumbing cum handyman services industry.

We want to compete favorably with the leading plumbing cum handyman service companies and installation, maintenance and repair companies in the United States which is why we have but in place a competent quality assurance team that will ensure that every plumbing repairs, installations and services carried out or related services rendered meet and even surpass our customers’ expectations.

We will work hard to ensure that Lumber Jack® Plumbing Services is not just accepted in the community we operate in Dallas, but also throughout Texas and in other cities in the United States of America. Our service offerings are listed below;

  • Plumbing repair and installations services (Our core service)
  • Mechanical services
  • Building sprinkler system installation
  • Steam fitting and piping services
  • Lawn sprinkler installation
  • Drain construction, cleaning or repairing
  • Gas plumbing
  • Gas appliance repair
  • Hot water systems installation
  • Repairing installed plumbing
  • Septic tank installation
  • Solar hot water systems installation
  • Steamfitting and piping contracting services
  • Interior and exterior sprinkler system installation

4. Our Mission and Vision Statement

  • Our vision goes beyond establishing a plumbing services company to establishing a standard and all – round handyman services company whose services and brand will not only be accepted in Dallas – Texas but also in other cities in the United States of America.
  • Our mission is to provide professional plumbing, installation, maintenance and repair services and other related services that will assist businesses, individuals, households and non-profit organizations in ensuring that their facility and equipment are always in good shape.
  • We want to build a plumbing cum handyman Service Company that can favorably compete with other leading brands in the plumbing cum handyman services industry.

Our Business Structure

Lumber Jack® Plumbing Services is a business that intend starting small in Dallas – Texas, but hope to grow big in order to compete favorably with leading plumbing cum handyman businesses in the industry in the United States. We are aware of the importance of building a solid business structure that can support the picture of the kind of world class business we want to own.

This is why we are committed to only hire the best hands within our area of operations. At Lumber Jack® Plumbing Services we will ensure that we hire people that are qualified, hardworking, creative, customer centric and are ready to work to help us build a prosperous business that will benefit all the stakeholders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of five years or more. In view of the above, we have decided to hire qualified and competent hands to occupy the following positions;

  • Chief Executive Officer
  • Head, Technical Services

Human Resources and Admin Manager

  • Sales and Marketing Executive
  • Plumbers and Handymen (With Various Trade Skills as it relates to our Business)

Client Service Executive

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
  • Responsible for providing direction for the business
  • Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization

Head, Technical Services:

  • Serves as project manager of the organization; works directly with employees
  • Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
  • Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
  • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
  • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Makes certain that the technical department perform efficiently, coordinate employee efforts, and facilitate communications between management and plumbers / handymen
  • Ensures that the organization work in line with international best practices.
  • Responsible for overseeing the smooth running of HR and administrative tasks for the organization
  • Defines job positions for recruitment and managing interviewing process
  • Carries out staff induction for new team members
  • Responsible for training, evaluation and assessment of employees
  • Responsible for arranging travel, meetings and appointments
  • Oversees the smooth running of the daily office and factory activities.

Sales and Marketing Manager

  • Manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
  • Models demographic information and analyze the volumes of transactional data generated by customer
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of plumbing repair and installation projects.
  • Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
  • Responsible for handling business research, market surveys and feasibility studies for clients
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
  • Develops, executes and evaluates new plans for expanding increase sales
  • Creates new markets cum businesses for the organization
  • Empowers and motivates the sales team to meet and surpass agreed targets

Accountant / Cashier:

  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting for one or more properties.
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensures compliance with taxation legislation
  • Handles all financial transactions for Lumber Jack® Plumbing Services
  • Serves as internal auditor for Lumber Jack® Plumbing Services.

Plumbers and Handymen (With Various Trade Skills)

  • Provides general maintenance and repair services to residential and commercial customers, including plumbing and electrical repairs, appliance installation and repair, painting and carpentry services et al.
  • Handles Carpentry services, Appliance installation and repair (TV wall mount installation), Flooring installation and repair, Roofing repairs, Gutter cleaning, Kitchen makeover, Bathroom remodel and Shower remodel, Attic insulation, Deck repair, Door installations, Fence repairs, Interior and exterior painting services, Yard and power tool repair and maintenance
  • Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries.
  • Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
  • Manages administrative duties assigned by the creative director in an effective and timely manner
  • Consistently stays abreast of any new information on the organizations’ services, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries

6. SWOT Analysis

Lumber Jack® Plumbing Services engaged the services of a core professional in the area of business structuring to assist our organization in building a well – structured plumbing cum handyman business that can favorably compete in the highly competitive plumbing cum handyman services industry in the United States and the world at large.

Part of what the team of business consultant did was to work with the management of our organization in conducting a comprehensive SWOT analysis for Lumber Jack® Plumbing Services. Here is a summary from the result of the SWOT analysis that was conducted on behalf of Lumber Jack® Plumbing Services;

Our core strength lies in the power of our team; our workforce. We have a team of certified and highly trained and experienced technicians, plumbers, and carpenters et al, a team with excellent qualifications and experience in various niche areas in the plumbing and handyman services industry.

Aside from the synergy that exists in our carefully selected workforce, our services will be guided by best practices in the industry.

As a new plumbing cum handyman Services Company in Dallas – Texas, it might take some time for our organization to break into the market and gain acceptance especially from top profile clients in the already saturated and highly competitive plumbing cum handyman services industry; that is perhaps our major weakness.

Another weakness is that we may not have the required cash to pump into promoting our business the way we would want to.

  • Opportunities:

No doubt, the opportunities in the plumbing and handyman services industry is massive considering the number of households and corporate organizations who would always need their faulty plumbing jobs to be fixed or other things to fix in their facilities.

As a plumbing cum handyman Services Company, we are ready to take advantage of any opportunity that is available in the industry.

Just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing / spending power. As a matter of fact, some people tend to fix their faulty plumbing jobs themselves as against hiring plumbers and handymen.

Another threat that may likely confront us is the arrival of a new plumbing and handyman services company in same location where our target market exist and who may want to adopt same Business model like us.


  • Market Trends

Although it is somewhat difficult to get plumbers to help you fix your faulty plumbing jobs; it is obvious that the number of plumbers in a given community seems to be less than the required numbers of plumbers needed to effectively service the community.

The plumbing cum handyman industry is one that was affected adversely by the fall of the housing market. This resulted to a low demand for the services in this industry. When the demand for minor household repairs and maintenance rose, the revenue decline was moderated.

The industry has now benefited from the acceleration house market and the increase in household income. These days, it is trendy to find plumbers offering far more than plumbing services; they would prefer to start a handyman services business.

A business that will offer a wide range of relevant services. It gives them the opportunity to maximize profits in the industry and create multiple streams of income as against relying on only plumbing services. On the average, starting and running a plumbing / handyman business can be cost effective.

This is especially so when you have highly trained, well qualified and experienced staff as members of your team. With the quality of work carried out by them for your customers, you will be able to retain your customers and the good work your company does will be well spread by word of mouth as customers will tend to recommend your services to their families and friends once you are able to do a good job in their homes and on their properties.

A company’s ability in providing its customers with quality service at affordable prices will also be a factor that will count in the industry.

This way the company will be able to retain existing clients and get more business from new customers. The competition in the plumbing and handyman industry shows that there is a viable market for the services of plumbers cum handymen.

As long as you are prepared to deliver quality plumbing and handyman services, you will have your own share of the market as some plumbers and handymen business that exist take their customers for granted and offer them mediocre services.

This gives you room as a new entrant into the business to come in and dominate if you are prepared to give quality service to your client.

8. Our Target Market

Before starting our plumbing cum handyman business in Dallas – Texas, we conducted a market survey and feasibility studies and we are certain that there is a wide range of both corporate and individual clients who would need the services of plumbers and handymen on a regular basis.

In view of that, we have created strategies that will enable us reach out to various corporate organizations and households who we know can’t afford to do without our services. Below is a list of the people and organizations that we have specifically market our services to;

  • Individuals and households
  • Banks, Insurance Companies and other related Financial Institutions
  • Blue Chips Companies
  • Corporate Organizations
  • Real Estate Owners, Developers, and Contractors
  • The Government (Public works department)
  • Schools (High Schools, Colleges and Universities)
  • Sport Facilities
  • Religious Organizations

Our Competitive Advantage

Surviving in the business world as a plumber or handyman requires more than, your expertise, knowing how to deliver standard plumbing cum repairs and maintenance jobs but also how to network with key people that matters; decision makers that can decide who will get an plumbing installation, repair and maintenance contract.

There are favorable conditions for growth in the plumbing and handyman services industry and as a result of this, survival in the industry will require that you build on existing knowledge of the services you offer to your customers and broaden your skill base in order to be able to compete favorably.

More plumbing and handymen businesses are coming up and they are using the services of existing franchise in the business to boost their competitive edge and exposure in the industry.

We are quite aware that to be highly competitive in the plumbing and handyman services industry means that you are not only expected to be able to deliver consistent and highly reliable plumbing installation, repair and maintenance jobs, but you must be able to meet set targets.

No one would want to continue to hire your services if don’t always meet up with the target date of completion of projects. Our competitive advantage lies in the power of our team; our workforce.

We have a team of certified and highly trained and experienced technicians, plumbers, and carpenters et al, a team with excellent qualifications and experience in various niche areas in the handyman services cum installation, maintenance and repair service industry.

Lastly, all our employees will be well taken care of, and their welfare package will be amongst the best within our category (startups plumbing and handyman services businesses in the United States) in the industry. It will enable them to be more than willing to build the business with us and help deliver our set goals and achieve all our business aims and objectives.


  • Sources of Income

Lumber Jack® Plumbing Services is established with the aim of maximizing profits in the  plumbing and handyman (repair) services industry and we are going to go all the way to ensure that we do all it takes to meet and surpass the expectations of all our clients. Lumber Jack® Plumbing Services will generate income by offering the following services;

  • Steamfitting and piping services

10. Sales Forecast

One thing is certain, there would always be corporate organization, government agencies, households and individual who would need the services of plumbers and handymen from time to time.

We are well positioned to take on the available market in the plumbing and handyman services industry and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow our company to enviable heights.

We have been able to critically examine the plumbing and handyman services market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to similar startups in plumbing and handyman services industry.

Below is the sales projection for Lumber Jack® Plumbing Services, it is based on the location of our business and of course the wide range of our services and target market;

  • First Fiscal Year-: $100,000
  • Second Fiscal Year-: $250,000
  • Third Fiscal Year-: $500,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same plumbing installation, maintenance and repair services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

We are mindful of the fact that there are stiffer competition in the plumbing and handyman services industry; hence we have been able to hire some of the best marketing experts to handle our sales and marketing.

Our sales and marketing team will be recruited based on their vast experience in the plumbing and handyman services industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall business goal of Lumber Jack® Plumbing Services

Our corporate goal is to grow Lumber Jack® Plumbing Services to become one of the top 10 plumbing and handyman services brands in the United States of America which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with not only in Dallas – Texas but also in other cities in the United States of America.

Lumber Jack® Plumbing Services is set to make use of the following marketing and sales strategies to attract clients;

  • Introduce our business by sending introductory letters alongside our brochure to individuals, households, construction companies, facility managers, corporate organizations, religious organizations and key stake holders.
  • Promptness in bidding for plumbing installation, repair, and maintenance contract from the government and other cooperate organizations
  • Advertise our business in relevant business magazines, newspapers, TV stations, and radio station.
  • List our business on yellow pages ads (local directories)
  • Attend relevant international and local expos, seminars, and business fairs et al
  • Create different packages for different category of clients in order to work with their budgets and still deliver excellent services
  • Leverage on the internet to promote our business
  • Engage direct marketing approach
  • Encourage word of mouth marketing from loyal and satisfied clients

11. Publicity and Advertising Strategy

We know the power of publicity hence we have been able to work with our brand and publicity consultants to help us map out publicity and advertising strategies that will help us walk our way into the heart of our target market.

We are set to become the number one choice for both corporate clients and households in the whole of Dallas – Texas and beyond which is why we have made provisions for effective publicity and advertisement of our plumbing cum handyman Services Company. Below are the platforms we intend to leverage on to promote and advertise Lumber Jack® Plumbing Services;

  • Place adverts on both print (newspapers and magazines) and electronic media platforms
  • Sponsor relevant community based events / programs
  • Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, YouTube, Google + et al to promote our services
  • Install our BillBoards on strategic locations all around Dallas – Texas
  • Engage in road show from time to time in targeted neighborhoods
  • Distribute our fliers and handbills in target areas
  • Contact corporate organizations and households by calling them up and informing them of Lumber Jack® Plumbing Services and the services we offer
  • List our company in local directories / yellow pages
  • Advertise our company in our official website and employ strategies that will help us pull traffic to the site.
  • Ensure that all our staff members wear our branded shirts and all our vehicles are well branded with our company logo et al.

12. Our Pricing Strategy

At Lumber Jack® Plumbing Services we will keep the prices of our plumbing and handyman services below the average market rate for all of our customers by keeping our overhead low and by collecting payment in advance from corporate organizations who would hire our services.

In addition, we will also offer special discounted rates to all our customers at regular intervals. We are aware that there are some one – off jobs or government contracts which are always lucrative, we will ensure that we abide by the pricing model that is expected from contractors or organizations that bid for such contracts.

  • Payment Options

At Lumber Jack® Plumbing Services our payment policy will be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

  • Payment by via bank transfer
  • Payment via online bank transfer
  • Payment via check
  • Payment via bank draft
  • Payment via mobile money
  • Payment with cash

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches.

13. Startup Expenditure (Budget)

When it comes to setting up any business, the amount or cost will depend on the approach and scale you want to undertake.

If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

In essence, it means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. Basically, the tools and equipment that will be used is nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a standard plumbing and handyman company; it might differ in other countries due to the value of their money. However, this is what it would cost us to set Lumber Jack® Plumbing Services in the United of America;

  • Business incorporating fees in the United States of America will cost – $750.
  • The budget for Liability insurance, permits and license will cost – $3,500
  • Acquiring an office space that will accommodate the number of employees for at least 6 months (Re – Construction of the facility inclusive) will cost – $100,000.
  • The amount required to purchase the needed tool box and repair equipment – $10,000
  • Equipping the office (computers, printers, projectors, markers, servers / internet facility, furniture, telephones, filing cabinets, and electronics) will cost – $10,000
  • Amount required to purchase the needed software applications to run our business – $3,500
  • Launching an official Website will cost – $500
  • Amount need to pay bills and staff members for at least 2 to 3 months – $70,000
  • Additional Expenditure such as Business cards, Signage, Adverts and Promotions will cost – $1,000

Going by the report from the market research and feasibility studies conducted, we will need about two hundred thousand ( 200,000 ) U.S. dollars to successfully set – up a standard plumbing and handyman company in the United States of America.

Generating Funding / Startup Capital for Lumber Jack® Plumbing Services

Lumber Jack® Plumbing Services is a business that will be owned and managed by Mr. Charles Coleman and his immediate family. They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources.

These are the areas we intend generating our start – up capital;

  • Generate part of the start – up capital from personal savings and sale of his stocks
  • Generate part of the start – up capital from friends and other extended family members
  • Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $100,000 (Personal savings $70,000 and soft loan from family members $30,000 ) and we are at the final stages of obtaining a loan facility of $100,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

It is a known fact that the future of a business lies in the numbers of loyal customers that they have, the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Lumber Jack® Plumbing Services is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer our plumbing installation, maintenance and repair services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while.

Lumber Jack® Plumbing Services will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

  • Business Name Availability Check: Completed
  • Business Incorporation: Completed
  • Opening of Corporate Bank Accounts various banks in the United States: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Securing a standard office facility: Completed
  • Application for business license and permit: Completed
  • Purchase of All form of Insurance for the Business: Completed
  • Conducting Feasibility Studies: Completed
  • Generating part of the start – up capital from the founders: Completed
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents: In Progress
  • Design of Logo for the business: Completed
  • Purchase of plumbing repair and installation tools and equipment: Completed
  • Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
  • Recruitment of employees: In Progress
  • Purchase of the Needed furniture, office equipment, software applications, electronic appliances and facility facelift: In progress
  • Creating Official Website for the business: In Progress
  • Creating Awareness for the business: In Progress
  • Health and Safety and Fire Safety Arrangement: In Progress
  • Establishing business relationship with vendors and key players in various industries: In Progress

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How to Start a Profitable Plumbing Business [11 Steps]


By Nick Cotter Updated Feb 02, 2024

plumbing business image

Business Steps:

1. perform market analysis., 2. draft a plumbing business plan., 3. develop a plumbing brand., 4. formalize your business registration., 5. acquire necessary licenses and permits for plumbing., 6. open a business bank account and secure funding as needed., 7. set pricing for plumbing services., 8. acquire plumbing equipment and supplies., 9. obtain business insurance for plumbing, if required., 10. begin marketing your plumbing services., 11. expand your plumbing business..

Before diving into the plumbing industry, a thorough market analysis is essential to understand the demand for plumbing services, the competition, and potential customer base. This initial step lays the groundwork for a successful business strategy. Here's how you can perform a market analysis:

  • Analyze the local demand for plumbing services by assessing the number of households, commercial properties, and ongoing construction projects.
  • Identify your competitors by researching other plumbing businesses in the area, noting their services, pricing, and market share.
  • Study market trends, such as eco-friendly plumbing solutions or smart home integration, to determine emerging opportunities.
  • Collect demographic information about your potential customer base, including age, income levels, and property ownership, to tailor your services accordingly.
  • Survey potential customers or conduct focus groups to gauge their expectations, preferred service channels, and willingness to pay for certain plumbing services.
  • Review regulatory requirements and standards in the plumbing industry to ensure compliance and identify any potential barriers to entry.
  • Assess the availability of suppliers and the cost of plumbing materials to estimate initial investment and ongoing operational expenses.

plumbing business image

Are Plumbing businesses profitable?

Yes, plumbing businesses can be very profitable. Plumbing services are often in high demand, so there can be good opportunities for business owners to make a good income. Additionally, the cost of starting and running a plumbing business is relatively low compared to some other industries, which can help to maximize profitability.

Creating a comprehensive business plan is a critical step when starting your plumbing business. This plan will serve as a roadmap to guide your strategies, financial planning, and operations. Consider the following key components when drafting your business plan:

  • Executive Summary: Capture the essence of your plumbing business, including your mission statement, founding team, and high-level financial information.
  • Company Description: Provide detailed information about your business, its location, the services you offer, and what sets you apart from competitors.
  • Market Analysis: Research the local plumbing market, identify your target customers, analyze competitor strengths and weaknesses, and explain how you will position your business in the marketplace.
  • Organization and Management: Outline your business structure, details about the ownership, and profiles of your management team.
  • Services: Describe the specific plumbing services you will offer and any unique selling propositions or specializations.
  • Marketing and Sales Strategy: Explain how you will attract and retain customers, including your pricing strategy, advertising methods, and sales process.
  • Funding Request: If you’re seeking financing, specify the amount needed and how it will be used.
  • Financial Projections: Provide an overview of projected income, cash flow, and balance sheet forecasts for the next few years to demonstrate profitability.
  • Appendix: Include any additional supporting documents such as licenses, permits, resumes, or product pictures.

How does a Plumbing business make money?

Plumbing businesses make money by charging customers for their services, such as installing and repairing pipes, fixtures, and appliances. They may also sell pipes, fixtures, and other supplies to customers. Additionally, some plumbing businesses may also offer additional services such as cleaning drains, fixing leaks, and unclogging pipes.

Creating a strong brand is crucial in differentiating your plumbing business in a competitive market. It's about crafting an identity that resonates with your target customers and reflects the quality of service you provide. Here are some key points to consider when developing your plumbing brand:

  • Define Your Brand Personality: Choose a brand voice and personality that will appeal to your target demographic, whether it’s professional, friendly, eco-conscious, or cost-effective.
  • Logo and Design Elements: Design a memorable logo and consistent design elements that can be used on your vans, uniforms, business cards, and website to create a recognizable brand image.
  • Unique Value Proposition (UVP): Clearly state what sets your plumbing service apart from the competition. It could be your exceptional customer service, 24/7 availability, or specialized skills.
  • Brand Storytelling: Share your business's story and values through marketing materials and social media to connect with customers on a personal level.
  • Customer Feedback: Encourage and showcase customer reviews to build trust and credibility within your community.
  • Consistent Messaging: Ensure that all your communications, advertisements, and customer interactions reinforce your brand identity and values.

How to come up with a name for your Plumbing business?

Brainstorm a list of names that encompass your brand and vision for your plumbing business. Consider names that are short, memorable, and easy to pronounce. Research if the name is already taken or is associated with any other business. Ask family and friends for their opinion to help narrow down your choices. Finally pick the name that you like the best and make sure it reflects your plumbing business well.

image of ZenBusiness logo

Once you've laid the groundwork for your plumbing business, it's time to formalize your operation by registering your business. This step is crucial as it legitimizes your company, allows you to operate legally, and can protect your personal assets. Follow these key steps to ensure your business is properly registered:

  • Choose a business structure (e.g., sole proprietorship, LLC, corporation) that best fits your needs and offers the appropriate level of liability protection and tax advantages.
  • Register your business name with your state's Secretary of State office, ensuring it is unique and not already in use.
  • Obtain an Employer Identification Number (EIN) from the IRS for tax purposes, especially if you plan to hire employees.
  • Apply for the necessary business licenses and permits specific to plumbing services in your city or county; this typically includes a plumbing contractor's license.
  • Check with your local government about any additional requirements, such as zoning clearances or building code adherence.
  • Consider consulting a business attorney to guide you through the registration process and ensure all legal requirements are met.

Resources to help get you started:

Explore crucial resources designed specifically for plumbing entrepreneurs, featuring valuable information on market trends, operational best practices, and strategic growth advice:

  • Plumbing & Mechanical Magazine : Offers industry news, product reviews, and business strategies.
  • Contractor Magazine : Focuses on business and technology news for contractors in plumbing, heating, specialty piping, and fire protection.
  • The Plumbing Info : A blog providing practical advice for plumbing professionals on various technical and business topics.
  • Plumbing & HVAC SEO : Specializes in digital marketing strategies for the plumbing industry.
  • PHCP Pros: Plumbing, Heating, Cooling Manufacturer Reports : Delivers manufacturer-specific news, analysis, and insights.

Before starting your plumbing business, it is crucial to ensure you have all the necessary licenses and permits. These requirements can vary by location and the scope of services you plan to offer. To help you navigate the process, here is a guide to acquiring the necessary credentials:

  • Research Local Requirements: Check with your city or county government to understand the specific licensing requirements for plumbers in your area.
  • State Plumbing License: Most states require plumbers to have a state-issued license. Apply for this by passing the required examinations and providing proof of your experience.
  • Business License: Register your business with the state to obtain a general business license, allowing you to operate legally.
  • Specialty Permits: Depending on the services you offer, you might need additional permits for things like gas fitting or septic system work.
  • Building Permits: Familiarize yourself with the process of obtaining building permits for each job as necessary, which are often the responsibility of the homeowner or general contractor.
  • Insurance: While not a permit, having liability insurance and worker's compensation (if you have employees) is often required and protects your business from various risks.

What licenses and permits are needed to run a plumbing business?

Depending on the state and municipality, one might need a general business license, a plumbing contractor’s license and/or a contractor’s license. Other permits may be necessary and may include a plumbing permit or an electrical permit. Lastly, in some states, a plumber must obtain a journeyman plumber’s license in order to offer any services.

Starting a plumbing business requires careful financial planning and management. A dedicated business bank account is essential for tracking expenses and revenue, while securing funding can help cover initial costs and support growth. Here's how to proceed with these critical steps:

  • Research banks and credit unions to find one that offers business accounts with low fees and good customer service. Consider banks that offer services like online banking, mobile deposits, and merchant services.
  • When opening your business bank account, be sure to have all necessary documents on hand, such as your business license, EIN, and any partnership agreements.
  • Determine your startup costs and create a comprehensive business plan that outlines your financial needs. This plan will be crucial when presenting your business to potential lenders or investors.
  • Explore different funding options, including traditional bank loans, business lines of credit, SBA loans, and alternative financing such as crowdfunding or angel investors.
  • Consider applying for credit cards designated for business use to help manage cash flow and track business expenses separately from personal ones.
  • Regularly review your business's financial health and adjust your funding strategy as needed to ensure sustainable growth and stability.

Setting the right pricing for your plumbing services is crucial to the success of your business. It ensures profitability while remaining competitive within the market. Consider the following points when establishing your pricing structure:

  • Cost-Plus Pricing: Calculate your overall costs (materials, labor, overhead) and add a markup for profit. This ensures that each job covers expenses and contributes to the business's financial health.
  • Market Rates: Research what other plumbers in your area charge for similar services. This information will help you to price competitively without undercharging or overcharging customers.
  • Value-Based Pricing: If you offer specialized services or possess certain certifications that add value, consider pricing based on the perceived value to the customer rather than just costs.
  • Flat Rate vs. Hourly: Decide if you will charge a flat rate for specific services or an hourly rate. Flat rates are straightforward for customers, while hourly rates may be more flexible for varied job scopes.
  • Discounts and Promotions: Consider offering introductory discounts to attract new customers or loyalty discounts to encourage repeat business.
  • Demand and Seasonality: Adjust your pricing based on demand and seasonal fluctuations, charging more during peak times if market conditions allow.

What does it cost to start a Plumbing business?

Initiating a plumbing business can involve substantial financial commitment, the scale of which is significantly influenced by factors such as geographical location, market dynamics, and operational expenses, among others. Nonetheless, our extensive research and hands-on experience have revealed an estimated starting cost of approximately $42000 for launching such an business. Please note, not all of these costs may be necessary to start up your plumbing business.

Starting a plumbing business requires a well-stocked inventory of equipment and supplies. This ensures that you can handle a wide range of plumbing tasks and provide prompt service to your customers. Below is a list of essential items you should consider acquiring:

  • Hand Tools: Wrenches, pipe cutters, pliers, and screwdrivers are fundamental for everyday plumbing tasks.
  • Power Tools: Electric drills, saws, and pipe threaders can greatly improve efficiency on the job.
  • Safety Equipment: Safety glasses, gloves, and ear protection to ensure safe working conditions.
  • Measuring Devices: Tape measures, levels, and inspection cameras for accurate assessments and installations.
  • Repair Materials: A selection of pipes, fittings, sealants, and soldering supplies to address various repairs and installations.
  • Diagnostic Tools: Plungers, augers, and drain snakes for clearing blockages, as well as pressure gauges and leak detectors for troubleshooting.
  • Personal Protective Equipment (PPE): Uniforms, boots, and masks that comply with safety standards and represent your business professionally.
  • Vehicle and Storage: A reliable van or truck equipped with shelving and racks to organize and transport tools and supplies to job sites.

List of Software, Tools and Supplies Needed to Start a Plumbing Business:

  • Plumbing software for invoicing and tracking of job progress
  • Plumbing business license
  • Invoicing software
  • Plumbing tools such as wrenches, plungers, snake, etc.
  • Plumbing supplies such as fittings, piping, valves, etc.
  • Protective gear such as gloves, goggles, and work boots
  • Safety equipment such as first aid kit, fire extinguisher, etc.
  • Storage containers for tools, supplies, and equipment
  • Advertising materials such as business cards, flyers, etc.
  • Insurance to cover you and your business

Starting a plumbing business involves managing risks, and obtaining the right business insurance is a crucial step in protecting your investment. Insurance can cover everything from property damage and theft to liability and employee-related risks. Here are the key types of insurance to consider:

  • General Liability Insurance: Protects against claims of bodily injury, property damage, and advertising injury. This is essential for any plumbing business.
  • Commercial Property Insurance: Covers loss or damage to your tools, equipment, and business premises from events like fire, theft, or natural disasters.
  • Workers' Compensation Insurance: Required if you have employees. It covers their medical costs and lost wages if they get injured on the job.
  • Commercial Auto Insurance: Necessary if your business owns vehicles. It provides coverage for damage or injuries resulting from work-related vehicle accidents.
  • Professional Liability Insurance: Also known as errors and omissions insurance, it protects against claims of negligence or failing to perform your professional duties.
  • Bond Insurance: Guarantees your work to customers and may be required for certain contracts or municipalities.

Consult with an insurance agent who specializes in business policies to ensure you have the appropriate coverage for your specific plumbing business needs.

Once you've established your plumbing business and are ready to serve customers, it's crucial to begin marketing your services effectively. A strategic approach will help you reach potential clients and showcase your expertise. Here are some tips to get started with your marketing efforts:

  • Build a Professional Website: Create a user-friendly website that highlights your services, experience, and contact information. Include customer testimonials and before-and-after photos of your work.
  • Leverage Social Media: Use platforms like Facebook, Instagram, and LinkedIn to connect with your community, share helpful plumbing tips, and promote special offers.
  • Local SEO: Optimize your online presence for local search results by claiming your Google My Business listing and ensuring your business details are consistent across the web.
  • Networking: Join local business groups and attend community events to network with potential customers and other business owners who might refer your services.
  • Referral Program: Encourage word-of-mouth marketing by offering incentives to customers who refer new clients to your business.
  • Direct Mail: Send out flyers or postcards to local neighborhoods with a special offer for first-time customers to introduce your services.

Expanding your plumbing business requires strategic planning and execution to ensure sustainable growth. Here are some effective strategies to consider for taking your business to the next level:

  • Invest in Marketing: Increase your advertising budget to reach a wider audience. Utilize social media, SEO, and local advertising to make your services more visible.
  • Hire Additional Staff: As demand grows, hiring skilled plumbers and administrative staff can help manage the increased workload and maintain service quality.
  • Offer New Services: Diversify your services to include specialties like eco-friendly plumbing solutions or smart home installations to attract different customer segments.
  • Upgrade Equipment: Invest in the latest tools and technology to improve efficiency and allow your team to handle more complex jobs.
  • Form Partnerships: Collaborate with contractors, builders, and local suppliers to create referral networks and gain access to new markets.
  • Focus on Customer Service: Implement a customer relationship management system to enhance customer satisfaction and encourage repeat business and referrals.
  • Continuous Training: Provide ongoing training to your team to ensure they are up-to-date with the latest plumbing codes, techniques, and safety protocols.


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How to start a plumbing business.

How to Start a Plumbing Business

Owning your own business can be liberating, especially when you’re providing a service that you’re passionate about.

Many plumbers start their careers by working as an apprentice or a contractor of another plumber. But as they grow in the trade and reach “expert status,” it is normal to want to branch off and start plumbing businesses of their own.

In this post, we’re going to cover everything you need to know about starting a plumbing business. We will discuss a few benefits of starting this kind of business and review a few directions plumbers can go in terms of specialization.

From there, we’ll provide a thorough rundown of how to start a plumbing business. You’ll walk away with 10 actionable steps for starting your own business.

Here’s What We’ll Cover:

Why Start a Plumbing Business?

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At this point, there’s never been a higher demand for plumbers. There is a gold mine of opportunity for plumbers to create businesses of their own since there is more than enough work to go around.

Let’s review a few of the top benefits of starting a plumbing business.

Benefits of Starting a Plumbing Business

  • Tradesmen shortage : There is a high demand for plumbing experts, but trades schools and family businesses that once kept up this supply are diminishing
  • Many types of plumbing: There are so many types of plumbing, so you have a lot of variety in the direction you take your business
  • Great pay: Plumbers make decent money right off the bat
  • Flexibility in business structure: You could keep things simple as a freelance plumber, or you can build a more scalable business

plumbing business plan cover page

Unless you are simply owning and operating your plumbing company and not rendering any services yourself, you will need experience.

Plumbing is a very specialized trade that requires quite a bit of training. A lot of plumbing has to be done to follow codes and regulations set forth by the city or state, so knowledge of these guidelines is a must.

In fact, you will need to be properly licensed as a plumber, but we will touch more on the specifics of this shortly.

Plumbers have a lot of different opportunities in terms of specializations and career paths. This means there are quite a few different types of plumbing businesses you could start.

Some popular types of plumbing businesses include:

  • Plumbing technician : The kind of plumber that goes into homes and commercial buildings to evaluate the building’s plumbing issues
  • Gas service: The specialists who deal with gas leaks and related issues
  • Pipefitting: A plumber with special expertise in systems and pipe installation 
  • Steamfitting: Similar to pipefitting, but deals with pipe systems that handle high pressurized gas
  • Pipelayers: Installs piping in trenches to connect to main water, gas and sewage tanks, typically on large scale projects

Do I Need to Choose a Specialization?

Yes, you do need to choose a specialization for your plumbing business. 

Since the different paths you can take in the plumbing industry are so incredibly different, you’re wise to choose one to focus on. 

With this approach, you will become very good at that one particular specialization. You’ll also only need to invest in very specific tools and materials for your plumbing company since you’re offering one service instead of a wide range of services.

Before you get started, you’re going to need to decide whether you want to start an independent contractor business or build a business with multiple plumbers working under you.

The freelance route is attractive to many because it gives you the flexibility to choose the jobs you want on a schedule that makes sense for you. 

The biggest drawback of freelancing? There is room for growth but little room for scalability. This means that you can make more money by raising your rates, but you only have a finite number of hours in a day, so there will be a cap on how many people you can serve.

The route you want to take comes down to personal goals and preferences. You can definitely start as a freelancer to build credibility and a loyal clientele.

No matter which direction you take, you will need to be properly qualified to be a plumber if you are personally rendering plumbing services. To obtain your plumbing license, you’ll need to either study plumbing at a trade school or find an apprenticeship program. Trade school plumbing programs generally last about two years. Apprenticeships can last upwards of five years.

You should also choose a specialization before you start your business because that will likely entail working under an expert in that niche before you are equipped to operate on your own serving customers.

If you’ve worked as an apprentice under a skilled plumber, you’re likely somewhat familiar with how a plumbing business is operated. But do you know what it takes to get one up and running?

Let’s take a look at the general process that you’ll follow when starting your new plumbing business.

For the sake of this walkthrough, we’re going to assume that you already have the appropriate experience and licensing to work as a plumber.

1. Draw up a Business Plan

Every successful business starts with a plan. This plan could be some notes to outline your thoughts and ideas, or it could be a formal report on how you want to operate your business.

Unless you’re submitting your business plan to an organization or bank for funding, something informal will do the trick.

Write out everything you have in your head about starting your plumbing business, and see where you need to fill in the gaps.

Your business plan should detail what you have to offer, which customers you’re going to serve and how you’re going to make that happen. Take a look at what local competitors are doing, and figure out how you can do it better. 

Decide on a specific area that you will serve. Determine how many miles you’re willing to travel and if you’d consider going beyond that mileage for a higher rate.

2. Create a Business Entity

Creating a legal business entity is very important. You should sort this out from the start so there are no crossed lines with your personal and professional accounts. 

A limited liability company (LLC) should suffice for a plumbing company, but you also have the option of starting a corporation. Once you’ve established this entity, you’ll register for an employer identification number (EIN) on its behalf. This is a tax identification number that you’ll use for anything that has to do with finances. 

We urge you to contact a local attorney or a local mentor in the plumbing industry for guidance so you can rest assured that everything is properly documented.

3. Identify Your Target Market

Even though you have established what sort of plumbing business you’re going to start, you’ll need to identify your target audience so that you know exactly who to market your services to. 

Here are a few questions that will help you build this profile:

  • Is your ideal client a business or a homeowner?
  • Does your ideal client live in a specific neighborhood? 
  • What does your ideal client do for a living?
  • What is their income?
  • About how old is your ideal client?
  • Will they need you during regular working hours or will they call on you for after-hours emergencies?

Identifying your target market and creating your ideal client profile from the start will give you direction in your business. It will help you better craft the service that you have to offer to best meet customers’ needs.

Having a clear picture of who you’re serving will help you reach those customers with no problem at all.

4. Establish a Solid Accounting System

Starting a plumbing business requires a bit of an investment. You’ll need to factor in costs for materials, equipment, liability insurance, business cards, transportation and a headquarters for storage and possibly an office. These costs will vary based on the type of plumbing business you’re starting.

When you’re getting started, you’re also going to need to consider your budget for branding . Right off the bat, you’ll have to invest in a logo and a website, which will likely be a couple of thousand dollars. You should also plan to set aside some money for marketing and advertising. 

As you add up these figures, factor in what percent you’ll have to set aside for taxes. You’ll likely pay quarterly, but this will depend on the structure of your small business. Putting roughly 35% aside for taxes is generally the rule of thumb.

Also, as you make investments in your business, be sure to keep receipts for everything so that you can write it all off for tax breaks. Automated accounting software can help you keep your small business financials in check, send plumbing invoices and much more. 

5. Price Your Services 

Now that you have a good idea of how much it will cost to start and run your small business, it’s time to price your services.

Many business owners offer a flat rate for projects, and they generate this rate based on their desired hourly income. Make sure you factor in your operating costs when setting these rates.

In addition to your normal rates, you can have special rates for emergency calls, evenings and weekends. Charge more for work outside of your regular operating hours.

You should also have a call-out fee that clients pay simply to have you come out and evaluate the situation. This fee is typically between $50 and $100. We recommend checking what other business owners in your area are charging for a call-out fee to determine an appropriate rate.

Figure out additional travel fees for customers outside of the region that you typically cover.

6. Bring Your Brand to Life

A few steps back, you gave your plumbing business a name, and now it is time to bring that brand to life. Essentially, your brand will be your business persona. 

Before you get started with the logo and visual aspects, identify your brand’s mission and core values. As a service-based business, values like honesty and integrity are a good place to start. Come up with three to five core values that will guide everything that you do.

From there, think of what sort of visuals represent your brand. A brand specialist and graphic designer can help you work this out, but it is a good idea to have a general direction before you start working with them.

Do you want your professionalism to be the focus of your brand? Maybe you’d like your brand to be more representative of hard work and strength.

All of these aspects will be tied together in your logo, which you’ll use on your website, your truck and any branded material.

No matter what look you go with, remember to keep your core values at the center of everything that you do in your small business.

7. Market Your Services

There are a few ways to market your services and reach your target audience.

As a service provider, trust is everything, so referral marketing is a great way to get started. This is essentially partnering with businesses that would share a clientele with you. Your partners could be plumbers with different specializations, or they could even be electricians, general contractors and the like.

Basically, you’ll give your partners a bonus every time they send you new customers. This could be a set fee per customer, or it could be a percentage of whatever you make on the job.

Local search engine optimization (SEO) and search engine marketing (SEM) are also wonderful marketing tactics for plumbers. Each of these approaches makes your business discoverable to your audience when they do a quick search of your services on a search engine like Google or Yelp.

The goal for both of these methods would be for your website and contact information to appear when people search terms like “plumber near me” or “plumber in [your location].” With SEO, your site pages are optimized for these specific keywords to appear organically, but with SEM, you pay for your posts to come up on top.

plumbing business plan cover page

8. Hire Help If Necessary

How you hire for your plumbing business will vary depending on whether you’re freelancing or building a whole team of plumbers.

At the very least, it is a good idea to hire an assistant to take care of scheduling, billing and other administrative tasks.

If you do decide to build your team of plumbers, you’ll want to choose people who are licensed and highly skilled. You’ll want to check both personal and professional references to make sure that they’re reliable and trustworthy.

9. Deliver High-quality Work

As a service provider, your reputation depends on how you treat your customers and how well you deliver. This means that it is on you to deliver as promised every single time. If you’ve promised high-quality work, then you must show up and make it happen.

In the unavoidable event that something goes wrong, you need to be honest about it and make it right. We all make mistakes, but making a mistake on plumbing could cost your client a lot of money down the line. 

Keep honesty and integrity at the forefront of your operation, and you should be good to go.

10. Collect Reviews and Testimonials

Part of building your business requires gaining trust in your community. Ask for reviews or testimonials upon the competition of a job.

Remember how we mentioned local SEO? If you set up a Google My Business page, your customers can leave their reviews there so that when people look for a well-rated plumber close by, you’ll pop up.

Additionally, having reviews on your website and social media page will help you come across as more legitimate, which will make your services easier to sell.

It is time to launch your plumbing business! You’ve likely spent the past few years fine-tuning your skills and mastering the trade, so stepping out on your own is the logical next step.

The 10 steps that we’ve outlined will serve as a trusty guide throughout this process, but don’t be afraid to tweak it where it makes for your business, services and target audience.

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Plumbing Business Plan Sample

Published Jul.25, 2018

Updated Apr.23, 2024

By: Cynthia Turner

Average rating 3.8 / 5. Vote count: 5

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Plumbing Business Plan Sample

Table of Content

Do you want to start plumbing business

Are you planning to start plumbing business ? The plumbing industry in the U.S. has been on an upward trend for the last decade. In 2009, plumbing revenue in the U.S was approximately 100 billion dollars. Professional plumbing is a key subcontracting industry that is important for both residential and non-residential buildings. Plumbers install systems both for new constructions as well as do repairs and maintenance of existing structures. As a critical service sector, venturing into this business is a great idea so long as you have a good business plan in place to guide implementation.

Executive Summary

2.1 the business.

The plumbing business will be registered as Greenhouse Plumbing and shall be located in Lower Manhattan, New York. The business is owned by Graham Johns who is an experienced professional plumber.

2.2 Management Team

Graham Johns, Owner of Greenhouse Plumbing is an experienced plumber with more than 15 years of experience in the plumbing industry. Before starting a plumbing business , Graham dedicated his expertise to the corporate industry by working for numerous companies in the United States.

2.3 Customer Focus

Given his deep industry experience, Graham has vast knowledge of plumbing that is a great asset to help him set up Greenhouse Plumbing and target the right customers.

2.4 Business Target

Graham knows the plumbing industry well and how to go about getting the right customers to bring in the anticipated business revenue. With the right set of strategies, he hopes to penetrate the market and get good business.

Plumbing Business Plan - 3 Years Profit Forecast

Company Summary

3.1 company owner.

Graham Johns is an experienced plumber whose successful career in the plumbing industry has lasted almost two decades. As a leading expert, Graham has worked on large-scale plumbing projects which has equipped him with knowledge on how to run a successful plumbing business .

3.2 Aim of Starting the Business

With the growth of both residential and commercial real estate industry, a lot of opportunities have been created as plumbers play a key role in constructing, repairing and maintaining plumbing systems. Having been in the industry for long, Graham knows too well the future of plumbing is bright and this informed his decision to start Greenhouse Plumbing.

3.3 How the Business will be Started

Armed with extensive plumbing experience, Graham is a successful plumbing professional with vast technical experience of how to run the business. He clearly understands what needs to be done to setup but has also engaged financial business experts to come up with a comprehensive financial analysis.

Plumbing Business Plan - Startup Cost

Services for Customers

Greenhouse Plumbing offers a wide variety of services for clients in the greater New York area. In order to effectively know how to start your own plumbing business , it’s a great idea to identify services to be offered. To penetrate an established industry which already has other plumbing companies, Graham John plans to focus on excellent service delivery and professionalism to grow plumbing business . With diversified services targeting all types of clients, customers will be able to enjoy a vast number of benefits all under one roof. Greenhouse Plumbing intends to offer the following types of services to both residential and commercial clients in New York.

  • General plumbing services that include repair, maintenance and setting up of new plumbing systems
  • Streamfitting and piping services
  • Gas plumbing and appliance repair
  • Installation of septic tanks, lawn sprinkler and hot water systems

Marketing Analysis of Plumbing Business

Plumbing is a key service sector that plays a vital role in both the residential and commercial real estate industry. Builders who come up with numerous projects are often in need of professional, experienced, reliable and well-priced professional plumbers who can offer excellent plumbing services. With the rapid expansion of New York’s real industry, Greenhouse Plumbing has an incredible opportunity considering Graham has vast knowledge of how to run a plumbing business .

5.1 Market Segment

For Greenhouse Plumbing to meet its financial objectives, this plumbing company business plan explains in detail the customer target and which marketing strategies shall be used to woo prospective customers. Identification of the target market is vital to ensure customized marketing strategies are adopted in order to yield the desired results.

Plumbing Business Plan - Market Segmentation

5.1.1 Individuals and Households

With a population of over 8 million people, New York is the largest city in the United States meaning it has the highest number of households than any other city in the U.S. Because of this, the largest source of customers for Greenhouse Plumbing is expected to be individual households that are in need of professional plumbing services. This plumbing business plan lays out emphasis on what needs to be done to effectively reach out to this market projected to be a key revenue source for Greenhouse plumbing. From the onset, Graham and his team must find ways of connecting with local households in various New York residential neighbors.

5.1.2 Corporates

New York is a corporate hub with thousands of commercial buildings that host corporate companies. Whether it is fixing plumbing systems for new buildings or doing maintenance and repairs for existing structures, the corporate industry is a lucrative market for Greenhouse Plumbing. Corporates award large long-term plumbing maintenance and repair contracts which are lucrative and a great revenue source for the company. The corporate industry is keen on getting the best professional plumbing services and therefore, Greenhouse plumbing needs to implement strategic marketing policies that attract corporate clientele.

5.1.3 Real Estate Owners and Developers

New York is among top U.S. cities with a vibrant real estate sector which is one of the biggest customers for the plumbing industry. New York is home to some of the largest and most popular real estate companies in the United States. Due to the large number of real estate firms, Greenhouse Plumbing has to know how to market a plumbing business to various New York real estate owners and developers. Among the priority target markets should be focus on how to penetrate the real estate industry.

5.1.4 Government Agencies

Government is a major customer segment with a good capability to provide Greenhouse Plumbing with a good source of revenue. Even though government jobs aren’t easy to secure, the business stands a good chance to secure business from various federal agencies.

5.2 Business Target

Greenhouse Plumbing has plans to offer a superior plumbing service that will cut out the business from the rest of its competitors. New York being a large city with diverse types of customers is an advantage for the business. Despite the presence of established plumbing companies, the company has formulated a clear business operational plan that will help realize an annual sales increase of 20%-25%.

5.3 Product Pricing

When thinking about plumbing business start up costs , Greenhouse Plumbing has come up with a pricing structure which takes into account market rates and what competitors are charging. Ultimately, the plan is to ensure the correct pricing mechanism is put in place for the business attains its revenue targets.

With the right strategies put in place, there is a lot of revenue potential for Greenhouse Plumbing to tap. A host of creative marketing strategies will be helpful in aggressively marketing the plumbing business. To start a plumbing business that will be successful, it is imperative to have the right strategies in place.

6.1 Competitive Analysis

Greenhouse Plumbing has extensively studied the market and identified areas it can capitalize on to generate revenue to outsmart its competitors. New York is a large city with plenty of opportunities that can only be identified through consistent market analysis and research efforts.

6.2 Sales Strategy

For Greenhouse Plumbing to penetrate the market and win loyal customers as well as keep attracting new clients, the sales strategies below will be used to advertise the business.

  • Distribute introduction letters, company materials and brochures to targeted customer segments in an effort to market and create awareness about the new plumbing company
  • Organize an opening party and invite stakeholders as well as prospective customers from key industries such as real estate professionals and managers. This forum is a great networking opportunity to create rapport with customers.
  • Attend exhibitions and events that bring together plumbing companies.
  • Advertise the business in local print and broadcast media such as television, radio and newspapers
  • Adopt digital marketing strategies such as Google Ads, Facebook and Twitter as many clients now seek plumbing services through the internet
  • Market the business in listings such as the Yellow Pages
  • Word of mouth marketing

6.3 Sales Forecast

For Greenhouse Plumbing to achieve its goals, below is a detailed sales forecast which has been formulated to guide the business on a path towards success.

Plumbing Business Plan - Unit Sales

Personnel Plan

Greenhouse Plumbing understands too well the importance of having skilled, experienced and reliable employees. Hiring personnel is a key component of how to start a plumbing business . Plumbing is highly technical and the success of this business depends on the caliber of staff hired to work on various systems.

7.1 Personnel Plan

For Greenhouse plumbing to operate effectively, the following staff will be hired to work in various areas of the business. For starters, Graham Johns who is the owner of the business will also be the Chief Executive Officer. In addition, the following staff will hired to offer a helping hand.

  • Technical Manager
  • 2 Sales and Marketing Executives
  • 1 Accountant
  • 1 Customer Service Assistant
  • 5 Plumbers and Handymen

Successful applicants will be taken through intensive training to familiarize themselves with plumbing company operations.

7.2 Average Salaries

Greenhouse Plumbing intends to compensate staff the following salaries within the first three years of operation.

Financial Plan

Green Plumbing has come up with a detailed financial plan that will help steer the business to development. One of the key things to think about when starting plumbing business is to have a sound financial strategy. A bulk of the capital will be raised from Graham’s personal savings and two investors who are his close friends. Additional funding will be sought through a bank loan for business plan to finance the remaining budget deficit. Using this detailed breakdown of financial parameters, the business will be best positioned to fully harness plumbing business opportunities for the sake of growth. The following is a detailed financial breakdown for Greenhouse Plumbing.

8.1 Important Assumptions

The financial forecast for Greenhouse Plumbing is based on the assumptions below.

8.2 Brake-even Analysis

Greenhouse Plumbing brake-even analysis is shown in the graph below.

Plumbing Business Plan - Brake-even Analysis

8.3 Projected Profit and Loss

Profit and loss information for Greenhouse Plumbing as calculated on a monthly and annual basis is indicated below.

8.3.1 Monthly Profit

Plumbing Business Plan - Profit Monthly

8.3.2 Yearly Profit

Plumbing Business Plan - Profit Yearly

8.3.3 Monthly Gross Margin

Plumbing Business Plan - Gross Margin Monthly

8.3.4 Yearly Gross Margin

Plumbing Business Plan - Gross Margin Yearly

Profit and Loss Analysis for Greenhouse Plumbing is illustrated below.

8.4 Projected Cash Flow

Below is a summary of Pro forma cash flow, subtotal cash received, subtotal cash spent, subtotal cash from operations and subtotal cash spent on operations.

Plumbing Business Plan - Projected Cash Flow

8.5 Projected Balance Sheet

Below is a Projected Balance Sheet for Greenhouse Plumbing that indicates assets, liabilities, capital, long term assets and current liabilities.

8.6 Business Ratios

The following is the Ratio Analysis, Business Ratios and Business Net Worth for Greenhouse Plumbing.

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