Writable Help Center

If you're having issues with loading Schoology assignments on your device using the Safari browser, follow these troubleshooting steps.

If you are using Schoology as a teacher or a student on Safari and you are having trouble loading your assignment, please try the following steps:

We do not recommend using the Schoology app on iPads to open Writable assignments. Students should open Schoology on a browser app to access their Writable assignment, or go directly to app.writable.com.

If students are running into "Access Denied" issues on an iPad, check out these troubleshooting steps to enable cross-site tracking on the iPad

1. On your computer, open Safari and click the Safari tab in the top-left corner of the browser. Then choose 'Preferences'.

schoology assignment not loading

2. Un-check the box in the 'Privacy' tab for "Website tracking: Prevent cross-site tracking."

schoology assignment not loading

3. Quit the Safari browser and restart the browser app.

4. Return to the Schoology course again, and click the assignment again. Students should be able to proceed to the Writable assignment. Teachers should be able to load the teacher dashboard for that assignment.

schoology_assignment.png

Still have questions? Reach out to us in the Writable live chat or contact us at [email protected] .

Fix Google Drive Issues in Schoology

If you're unable to connect to Google Drive from within Schoology (or some other application) here is the fix. Common error messages include "Access denied" and "Request access" when using Google Drive assignments.

Use Google Chrome

This is the simplest sure-fire way for students and faculty to be able to access Google Drive Resources in Schoology. When the Google resource page loads, users will be prompted to authenticate to their RCS Google account.

Removing Access

If you prefer to make this work in a browser other than Chrome, here are steps to fix authentication issues in browsers like Safari:

  • In your Google account, click the grid in the upper-right.
  • Select Account
  • Select Security
  • Under the heading Third-party apps with account access , select Manage third-party access
  • Under Apps connected to your account, open Manage Apps .
  • Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access .

Granting Access and Reconnecting

If the issue was with Schoology, go back to Schoology, and connect again:

  • In your course, click Add Materials
  • Select Add Assignment
  • Launch the Google Drive Assignment app
  • Connect to your Google account.
  • In your course, open the assignment
  • Select Submit Assignment

Fixing "Access Denied" Message on iPadOS

Enable Cross-Site Tracking in your web browser or in Settings on iOS. This will allow for Schoology integrations to load and function properly. If you have questions about this, reach out to a member of the Tech Team! We're more than happy to help.

For Chrome:

  • Go to Settings
  • Go to Chrome
  • Toggle Enable cross site tracking

For Safari:

  • Go to Safari
  • Un-toggle Prevent cross site tracking
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Individually Assigned Assignments on Schoology not Syncing to PowerSchool SIS Gradebook

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  • Individually Assigned Assignments on Schoology not Syncing to PowerSchool SIS Gradebook in Community Forum on on 09-17-2021
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Creating an assignment with Turnitin

The administrator of your LMS must configure the Turnitin LTI integration before Turnitin assignments can be created. If you are also an administrator, visit our guide on configuring Turnitin in Schoology .

Once your administrator has configured the LTI integration in both Turnitin and Schoology, you may create a new Turnitin Assignment using the Turnitin External Tool. Follow the steps below to create an assignment.

Log in as a Schoology instructor.

From the top of any page within Schoology, select the Courses tab, then select the course in which you would like to create an assignment.

schoology assignment not loading

Select the External Tool option from the pop-up box.

schoology assignment not loading

The Tool Provider may be listed slightly differently as your administrator names your Turnitin tool.

Provide a title for your assignment.

If you require grading for the assignment, ensure Enable Grading is selected. Once selected, more settings will appear underneath the checkbox.

Add a total point value.

Set a due date and time .

Select a Category , Scale , and Period for your assignment. Please bear in mind that Turnitin currently only supports numerical grading when you set your Scale.

schoology assignment not loading

Your newly created assignment will now be listed within the chosen course. Select the assignment title to enter the Turnitin assignment inbox where you will be able to access the Turnitin assignment settings .

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schoology assignment not loading

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Instructor - Reconnect OneDrive Assignments App

Reconnecting the onedrive assignments app.

The OneDrive Assignments app leverages the permission-sharing capabilities of OneDrive. A student copy of the assigned document is created when a student opens an assignment using the OneDrive Assignments App. This copy is only shared with the instructor who created the assignment and the student who opens it.

Sometimes, errors can occur for students and instructors using this workflow because:

  • A student attempts to view a file and discovers they no longer have access. A Microsoft ID and/or privileges had previously given them access to the file, but now they are using a different Microsoft ID and cannot access it.
  • A student or instructor attempts to view a file and discovers they no longer have access. They are logged into Schoology but are not actually logged into a Microsoft account.

These errors can be resolved by logging out of the OneDrive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows instructors and students to reconnect to the app with the correct OneDrive account and load the document successfully.

This link appears for:

  • Students viewing their own documents in the My Document tab.
  • Instructors viewing student documents in the In Progress tab of the assignment.
  • Instructors viewing student documents in the Submissions tab of the assignment.

If your students are encountering these issues, they can follow the steps in our article on Reconnecting the OneDrive Assignments App with Force Log Out for Students.

If you are an instructor experiencing one of these issues while viewing student documents, use the following steps to force log out and reconnect the app:

Step 1 — Click the link in the top right corner above the document.

This will log you out of the OneDrive Assignments App. It will not affect how students are logged in.

schoology assignment not loading

Step 2 — Click Connect to log in to your OneDrive account.

This will launch a new window prompting you to log in with your OneDrive account.

schoology assignment not loading

For instructors viewing assignments they’ve created, it’s important to log in to the OneDrive Assignments App with the OneDrive account that was used to create the assignment. Co-teachers and other faculty members cannot view the student copies in the In Progress or Submissions tabs because the copy is only shared with the instructor who created the assignment and the student who opens it.

Once you’ve logged in, Schoology will automatically reload the document. If the document still does not load, submit a ticket to the Schoology Support team.

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.

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IMAGES

  1. How to submit an assignment on Schoology

    schoology assignment not loading

  2. How to submit an assignment in Schoology

    schoology assignment not loading

  3. TUTORIAL

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  4. Video Instructions! See how to submit an assignment on Schoology!

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  5. How do I see reports and insights for CK-12 assignments in Schoology

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  6. Submitting Schoology Assignments

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VIDEO

  1. Schoology 101

  2. Schoology: How to Submit Assignment with Create Button

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  5. Creating and grading a Storyboard That assignment in Schoology

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COMMENTS

  1. Assignment Issues

    Reference the lists of popular resources below to help with troubleshooting. Student Resources. Mastering: Items in Assignments Only Partially Loading. Mastering: Safeguards Against Lost Work. Mastering: Student Request about Extension, Exemption, Grade, Assignment Reset or Editorial Review.

  2. Schoology down? Current problems and outages.

    Schoology outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...

  3. Schoology: Troubleshooting Steps on General Issues

    Select Advanced settings. 5. Click on Content Settings. 6. Uncheck box which says "Block third-party cookies and site data". 7. Hit "Done" button on bottom right of window. - If you are not using Chrome, try using Chrome or another browser (Safari, Mozilla Firefox, Internet Explorer) - If you still having issues, repeat the steps above using a ...

  4. Why aren't my Schoology assignments loading on the Safari browser

    4. Return to the Schoology course again, and click the assignment again. Students should be able to proceed to the Writable assignment. Teachers should be able to load the teacher dashboard for that assignment.

  5. Schoology... Google Assignments not being added.

    This help content & information General Help Center experience. Search. Clear search

  6. Troubleshooting

    Use Assignments LTI version 1.3 for best results. Make sure the person who copies the course is in the same Google Workspace for Education organization as the course creator or is on the organization's allowlist. Learn more about how to manage your organization's allowlists. Don't edit or delete the original assignment or its attachments.

  7. Troubleshooting the Google Drive Assignments App

    Under Assign From App, select Google Drive Assignments. Within the Add Assignment From Google Drive Assignments modal, click Options, and select Account Settings. Select Log Out, and confirm. Select Connect. Log back into your Google account. Files from your Google Drive should now be available.

  8. Using Google Drive Assignments in Schoology + Tips/Troubleshooting

    To use Google Drive Assignments, the teacher must first add the app. Here's how: In Schoology, click the Apps button (the 4-squares in the top of the Schoology screen). Click App Center. Select Google Drive Assignment. Click Install LTI App. Select the courses/sections to which you would like to add the app. You will be asked to click " I ...

  9. How to fix Access Denied error in Schoology Google Drive Assignments

    Click the link in the top right corner above the document. 2. Click Connect to log in to your Google Drive account. This will launch a new window prompting you to log in with your Google Drive account. 3. Log out of Schoology. 4. Log back into Schoology and click the assignment. The assignment should now open and generate your own Google Doc copy.

  10. Instructor

    These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows instructors and students to reconnect to the app with the correct Google account and load the document successfully. This link appears for:

  11. Course Materials: Assignment (Students)

    The Doc Viewer in assignments does not convert Apple Pages, Numbers, or Keynote files, but your teacher may download these submissions onto a computer. While there is no limit to the number of files you can attach, you must upload each file individually. Schoology has a size limit of 512 MB per file.

  12. Fix Google Drive Issues in Schoology

    Under Third-party apps with account access select the app that is giving you trouble (e.g. Schoology) and click Remove Access. Granting Access and Reconnecting. If the issue was with Schoology, go back to Schoology, and connect again: Teachers. In your course, click Add Materials; Select Add Assignment; Launch the Google Drive Assignment app

  13. My Schoology shows "we had some trouble opening your document.try again

    This help content & information General Help Center experience. Search. Clear search

  14. Troubleshooting Google Drive Assignments App in Schoology

    If you are getting error messages when you try to use the Google Drive Assignments app in Schoology, this video may help you.

  15. Individually Assigned Assignments on Schoology not Syncing to

    Hi @jjackson1,. Good Day! I am sorry to hear that you are still having issues with your assignments not syncing to PowerSchool SIS Gradebook. In order to troubleshoot this issue further we will have to take a closer look at your setup which will require accessing your site.

  16. Assignment updates not showing up? : r/Schoology

    Help. Hello! I have an Google docs assignment for my students that they continually work on throughout the week (answering a daily question). Therefore, all of their assignments are currently "in progress". However, we had a snow day today so I updated the Google doc so that they would not have a question to answer today.

  17. Schoology "WHOOPS" Error

    https://education.fcps.org/myes/sites/myes/files/lisaridenour/Schoology%20-%20Troubleshooting%20Guide%20for%20Parents%20%26%20Students.pdf

  18. Use Assignments with Schoology, Moodle, and other LMSs

    You can use Assignments with any learning management system (LMS) that supports LTI 1.1 or higher, such as Schoology, Blackboard, Moodle, Brightspace/D2L, and Sakai. For these LMSs, we only provide support through the Assignments Help Community at this time. Related articles. Set up Assignments in Schoology; Set up Assignments in Blackboard

  19. Creating an assignment with Turnitin

    From the top of any page within Schoology, select the Courses tab, then select the course in which you would like to create an assignment. Select Add Materials followed by Add File/Link/External Tool. Select the External Tool option from the pop-up box. Select Turnitin from the Tool Provider drop-down. The Tool Provider may be listed slightly ...

  20. Troubleshooting

    Click on the assignment. When viewing the assignment, click the "Share Assignment" button towards the top of the page. For Google Classroom- and Microsoft Teams-integrated classes, simply click the ellipsis (...) at the top of the page and choose "Share Assignment" from the drop-down menu.

  21. Instructor

    This allows instructors and students to reconnect to the app with the correct OneDrive account and load the document successfully. This link appears for: Students viewing their own documents in the My Document tab. Instructors viewing student documents in the In Progress tab of the assignment. Instructors viewing student documents in the ...

  22. Log in to Schoology

    Remember my School. Forgot your password. SSO LoginRegular Login. or. Scan QR Code. Schoology allows instructors, students and administrators to create a meaningful virtual classroom and extend learning beyond the boundaries of the physical classroom.

  23. Assignments not posting to Schoology

    Assignments not posting to Schoology - Assignments Community - Google HelpAre you having trouble with integrating Google Assignments and Schoology? Join this thread to find out the possible causes and solutions for this issue. You can also share your feedback and suggestions with the Google Assignments team and other educators.