how to write problem solving skills in cover letter

Highlighting Problem-Solving Skills on a Resume or Cover Letter

You hear it all the time, how highlighting problem-solving skills on a resume or cover letter is more important than throwing together a shopping list of the tasks you performed at your previous job(s). But you may be wondering which way is best when it comes to highlighting these problem-solving skills.

Examples of Problem-Solving Skills

First and foremost, in order to be able to highlight problem-solving skills on your resume or cover letter, you have to be able to identify them. In fact, you may have more problem-solving skills than you give yourself credit for. Here are some examples of some of the more common problem-solving skills that candidates tend to list in their resumes and cover letters:

• Research Skills – In order to fix a problem, you have to be able to understand it. And sometimes understanding a problem requires you to go deeper, to research and discover its root cause, before you can figure out how to fix it.
• Communication Skills – Communication is important at every level, from informing others that a problem exists in the first place to brainstorming ways to resolve it.
• Analytical Skills – Sharpened analytical skills can help you discover and understand a problem, as well as come up with ways to research and, ultimately, solve the problem.
• Dependability – It may not seem like a problem-solving skill, but dependability is crucial in that employers can depend on you to solve problems in a timely fashion. This is an invaluable skill in that it can save your employer time, money, and other finite resources.

Customization is Key

It’s a lot of work, yes, but it’s important. You should tailor your resume and cover letter to each individual job you apply to. In other words, you should consider the job you’re applying to, and compare the skills they’re asking for with the skills highlighted on your resume and cover letter . Do they match?

If there are skills that you have and that the job requires, but you have not listed them on your resume, then now’s the time to do so. You want to show the company that you are the best candidate for the job because you have performed and accomplished everything they’re looking for in an employee. If this causes your resume to be longer than it should be, then you should weigh which skills you could do without in favor of highlighting the more important ones.

Be Short and Sweet

In most situations, hiring managers don’t have the time, nor the desire, to sit and read a lengthy cover letter. If you ramble on for too long, you practically guarantee your application will end up in the “outbox” (garbage can). You want to strike that delicate balance between telling the hiring manager enough about yourself to strike up interest, and keeping your cover letter short and sweet so as not to drone on and lose the person.

The best way to sum up your problem-solving skills in a cover letter is to, in one paragraph:

• Briefly explain a work problem that either happened or could have happened, and whether it was resolved.
• Elaborate, briefly, on your role in the situation and what you did to solve the problem.
• Describe the positive result of your actions, and whether there were any positive, long-term effects.

You should be able to cover all these points in one paragraph. You should be able to flesh out the first bullet point in one or two sentences, and the remainder in a sentence each.

Cater to Applicant Tracking Systems (ATS)

In today’s world, the odds of an actual human being reading your job application are less than they were ten years ago. This is largely due to the introduction of Applicant Tracking Systems (ATS), which scan a candidate’s application, looking for certain keywords . If those keywords aren’t there, then the system rejects the application.

Therefore, the best way to ensure that your application receives a phone call back is to try as best you can to match the problem-solving skills in your resume and cover letter to the exact qualifications listed within the job posting. The more your skills match what the company is looking for, the more likely you are to receive a phone call for an interview, rather than a bot-issued rejection.

If, for example, you’re looking for a secretarial job , you may see “time management” listed among a job posting’s required skills. You should therefore include the keyword “time management” in your resume and briefly describe your experience with that skill.

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Kailyn Champlin

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What Are Problem-Solving Skills, and How Do I Put Them on My Resume?

No matter what career you pursue, a problem-solving resume will always be valued by an employer. Companies want to hire people who can think creatively, break down problems into smaller parts, and come up with an effective solution to these problems.

As a result, knowing how to list problem-solving skills on your resume can be beneficial in your career search. It will help set you apart from all the other candidates out there and show off some of your soft skills to an employer. Other than problem-solving, these key skills include critical thinking, communication skills, decision-making skills, and interpersonal skills.

Find your bootcamp match

In this guide, we examine what problem-solving skills are, why they are valued by employers, and how you can list them on your resume. It is important to note that, while strong problem-solving skills will help you find employment in any field, you may also require certain technical skills. For example, if you want to work in the tech industry, free coding bootcamps are an ideal way to quickly learn both problem-solving abilities and technical skills. 

What Are Problem-Solving Skills?

Problem-solving skills are the traits that allow you to identify problems and solve them efficiently and effectively. Problem-solving skills fall under the category of soft skills along with communication skills, critical thinking, interpersonal skills, and adaptability, to name a few. 

Every day we encounter problems, whether at work or at home. For example, we may have to figure out how to travel to work if our regular commute is closed. Or we may have to identify ways to free up time on our schedule so that we can meet a deadline that we thought was tomorrow. Problem-solving abilities will help you find viable solutions for these challenges.

To be a good problem solver, you need to have a wide range of skills and a strong work ethic. You need to be good at analyzing problems. You also need to be capable of coming up with creative solutions and doing so with business constraints like capital and the limits of team members. Here is a list of a few problem-solving skills that are highly valued by employers:

• Communication
• Decision-making

Why Do Employers Value Problem-Solving Skills?

Businesses encounter problems every day. A sales department may be struggling to reach its goals, and wonder how it can catch up. An office supplies delivery may have been missed, which leaves some workers without paper supplies. 

As a result, employers value job seekers who can solve problems. Employers want to hire people who can come up with solutions to the types of problems that are likely to come up in their job. You should be able to understand the nature of a problem, how it affects a business, and work either independently or as part of a team to come up with a solution.

What Are Some Examples of Problem-Solving Skills?

While you could list “able to solve problems” or “problem solver” on your resume, this is not a very accurate description of all the skills that make up the problem-solving process. Any worker that a business will hire should be capable of solving problems—that doesn’t set you apart from the crowd.

A problem-solving resume should be specific when it comes to listing these skills. Furthermore, you should include a wide variety of problem-solving skills examples. Here are some problem-solving examples that you can list on your resume:

#1: Analysis

The first step in solving any problem is to identify the exact issue that you are dealing with. This is crucial because if you don’t correctly identify a problem, it is very difficult to come up with an effective solution.

Once you have identified the problem you want to solve, you need to analyze it. This will involve using your analytical skills to understand why the problem has arisen and to determine what courses of action you can take to solve the problem. Analysis is an excellent example of problem-solving skills.

#2: Evaluation

When you are coming up with solutions to a problem, you may identify a few potential courses of action. This is because most problems don’t have an obvious solution—there are many ways you can address them.

To be a good problem solver, you need to be capable of evaluating the strengths and weaknesses of pursuing a particular solution to a problem. For instance, you may need to evaluate whether a solution can be implemented quickly enough to be effective, or whether the business can afford to implement the solution you are considering.

In addition, you should also be able to evaluate the impact of your decisions after they have been made. Have your decisions led to the success that you expected? If a decision did not turn out in the way that you expected, why was that the case?

#3: Communication

Many of the problems that you’ll face in your job will require input from other team members. Suppose you are working on a team project and have a problem to solve. You would need to communicate that problem to all members of your team and work with them to come up with a solution. 

If you are not able to communicate clearly, different members of the team may walk away with a different understanding of the problem. This could lead to confusion down the line, and make it more difficult to implement a solution.

#4: Decision-Making

Planning out how you are going to solve a problem can only take you so far. At some point, you’ll need to decide on how you are going to solve the problem. You should be able to use your evaluation skills to decide which solution to a problem is best. 

You should also be capable of working with others and using their experience to better understand all the solutions you could use to address a particular problem. Then, once you have found a good solution, you should be able to implement it.

#5: Creativity

Some problems that you encounter will require creative solutions. This is because many problems have limitations within which your solutions must fall. For instance, you may be asked to come up with a solution within a budget, or you may be told that the business can only afford to delegate one team member to solve a problem.

Good problem solvers are capable of thinking outside of the box to arrive at the best solution for a problem. This will involve working with others to understand what has been tried before, and exploring new and novel approaches to problems. This methodical approach to problem-solving is ideal if you are a critical thinker. 

How to List Problem-Solving Skills on Your Resume

You must know how to list problem-solving skills on your resume. These skills are a valuable addition to any resume. By knowing how to demonstrate problem-solving skills on your resume, you can better articulate the potential value you can add to a team and ace your job interview.

But, before you add problem-solving skills to your resume, you should ask if it is relevant to the position for which you are applying by checking the job description. Jobs such as programmers, accountants, and customer service representatives, for instance, all involve a high degree of problem-solving in their day-to-day duties.

There are two places you can list your problem-solving skills on your resume. First, you can list them in your skills section. This is where you list all your skills, whether they are technical skills or soft skills, in an orderly fashion. For instance, if you are applying for a job as a full stack web developer, you could use the following list of skills on your resume:

Full stack web developer skills: Creative thinking, problem-solving, proficient in HTML , CSS, JavaScript, and Ruby on Rails, good at working on teams.

Alternatively, you could list your problem-solving skills in the “experience” section of your resume, where you list your previous roles. While you may not explicitly mention “problem-solving” in this section, you can use some of the keywords we discussed earlier to highlight your experience using this skill.

The following is a good example of how to highlight problem-solving skills on your resume by using the “experience” section of your resume:

"Career Karma entered my life when I needed it most and quickly helped me match with a bootcamp. Two months after graduating, I found my dream job that aligned with my values and goals in life!"

Venus, Software Engineer at Rockbot

J&J Fast Food

District Manager

2014 – 2019

• Averaged 30% annual revenue growth in home district.
• Used analysis skills to plan out a sales campaign that helped attract younger customers to our stores.
• Led the design and introduction of a new monthly inventory model for seven stores.

In this example, the candidate has mentioned that they have experience using “analysis” skills. Furthermore, their leading an initiative implies that they have experience implementing solutions to a problem.

Problem-Solving Skills: Resume Examples

Continue reading as we examine some more problem-solving skills examples for your resume. This first problem-solving resume example is for a video editing job. While a job like this requires advanced technical skills, problem-solving skills are just as important. You can use the “skills” section of your resume to showcase both technical and soft skills.

• Advanced knowledge of Final Cut Pro and Adobe Premiere . Can use advanced editing features and tools for quick decision-making. These programs allow for creative problem-solving.
• Working with clients . Experience and knowledge of video editing terms and practices to communicate clearly with clients in an easy-to-understand manner. 
• Ability to work under pressure . Video editing is a high-pressure job with tight deadlines. Completing past projects has led to a strong ability to work under pressure. 
• Collaboration . Video editing requires collaborating with a variety of industries and employees. Teamwork is key to quickly solving problems and meeting deadlines.

This second problem-solving resume example is for a sales assistant position at a video game store. Sales assistants spend their time interacting with customers, and therefore, must have strong communication skills. The “experience” section of your resume is an ideal place to showcase previous experience you have working with customers.

2015–2017

• Dealt with customers daily. 
• Answered customer queries on the telephone. 
• Listened to and responded to customer complaints.
• Helped customers choose the right products for them.
• Worked as part of a team.
• Recommended products to order based on customer feedback.
• Demonstrated quick and on-the-spot decision-making.
• Key responsibilities such as cashing out at the end of the day and handling customer orders.

Problem-Solving Skills for Cover Letter

Writing a strong cover letter is a great way to impress employers. Knowing how to add problem-solving skills to your cover letter is one of the best ways to do this. No matter what job you are applying for, problem-solving skills will be vital.

Adding problem-solving skills to your cover letter is easy, as you can use skills you have learned from previous work experience, education, or personal development. Most job descriptions will list specific traits and skills required. This will typically include problem-solving skills of some kind.

This next section will look at two examples of cover letters with problem-solving skills to help you land your dream job. As you will see, it is easy to add several problem-solving skills to a cover letter, as these skills are common in everyday use.

Problem-Solving Skills: Cover Letter Examples

This first problem-solving skills cover letter example is for an audio-visual technician role at Revolution Technologies. The job description indicates the need for technical skills and previous experience. It also mentions that the company requires a team player and a dependable employee. In this cover letter, problem-solving skills are showcased using a story from a previous audio technician job. 

During my time at Five-Star Audio Visual, I worked full-time as an audio technician. I was part of a core team of five other employees who I worked closely with to help meet client expectations, analyze potential technical issues, and organize frequent events. 

Being part of a team helped me to grow as a person and improve my technical learning. I worked under experienced audio technicians, event managers, and production managers. As such, my communication and decision-making skills vastly improved. I also found that working under tight deadlines helped me to deal with high-pressure situations. 

The second example is for a senior analyst position at Magellan Health. The job description highlights many problem-solving skills requirements such as critical thinking, analysis, and organizational skills. Furthermore, a senior role like this requires strong leadership skills. In this example, skills learned from a data analytics bootcamp are used.  

I recently completed the data analytics bootcamp program at Ironhack. During my studies, I collaborated with my peers on several projects. We used our analytical skills and critical thinking skills to identify and solve problems. Furthermore, we learned in-demand technical skills such as Git, Python, and SQL. This program was fast-paced and intense, which helped me to work quickly under pressure, both independently and as part of a team.   

How to Improve Your Problem-Solving Skills

Not only should you know how to include them on your resume, but you must learn how to improve your problem-solving skills. The more problem-solving skills you can learn the better, as they can be applied to suit any job or situation. You should do your best to maintain, practice, and improve problem-solving skills as often as possible.

Learning how to improve problem-solving skills in the workplace will lead to better job opportunities and an increased salary. By listing problem-solving skills on your resume, you may land your dream job. However, to keep this job and advance up the career ladder, it is vital you understand how to improve your problem-solving skills. 

Acquire More Technical knowledge in Your Field

There are plenty of free resources where you can improve technical knowledge in your field. Alternatively, you can earn an additional degree. For example, if you have a Bachelor’s Degree in Computer Science , you may wish to improve your tech knowledge by enrolling in a master’s program or certificate program.

Acquiring more technical knowledge will boost and improve your problem-solving skills. Technical skills training, such as coding, for example, is a great way to boost your critical thinking skills. Managerial training is excellent if you want to improve your communication and leadership skills. Higher education programs typically require collaborative work, which is excellent for improving your teamwork skills.

Seek Out Opportunities to Problem Solve

You can seek out opportunities to problem solve in your place of work or everyday life. This can be something as simple as asking those in your household if they need help with anything. You can also speak to friends or colleagues and find out if they have any problems that need solving. 

The more problems you help solve, the better your problem-solving skills will develop. You might also find that you are seeking out problem-solving opportunities that are not part of your own skillset. This is a vital part of self-development and professional development, and will ultimately lead to job opportunities.

Do Practice Problems

You can use practice problems to work on and improve your problem-solving skills. This can be done at any time. For example, if you have a long commute to work, you can use this time to do practice problems. These problems can be based on past experiences where you had to problem-solve or on fictional problems. 

You might find it helps to write the problems and solutions out, but you can also do it in your head. If you find there is a particularly difficult problem at work, you can use this practice to explore a variety of solutions and options. You can also work on practice problems with other people, which will have the added benefit of building teamwork and communication. 

Observe How Others Problem Solve

One of the best ways to learn anything in life is to see how others do it. If you have the benefit of working with a particularly skilled employer, you can take advantage of their problem-solving skills by watching how they work and the methods they use. Students can often learn from their peers or instructors. 

It is important to ask questions too. While simply observing how others solve problems is hugely beneficial, asking questions will help clarify their methods and techniques. You can also observe problem-solving in your everyday life if you pay close attention to your surroundings.

Why Is Problem-Solving Important in the Workplace?

You cannot underestimate the importance of problem-solving skills in the workplace. No matter what job you do, problems will arise. Being able to efficiently solve these problems is vital if you want to climb the job ladder, earn more money, and impress your employers. Furthermore, being able to problem-solve will make you less reliant on others for help which is another reason why problem-solving is important in the workplace. 

• Climb the corporate ladder . Problem-solving is a great way to impress your employee and climb the ladder. If you want to earn a promotion at work, you can use learned and improved problem-solving skills to ace the interview.
• Earn more money . You can use problem-solving skills to help the company you work for make more money. This in turn can lead to a salary increase. 
• Team player. Strong problem-solving skills can make you a better team player. Working well as part of a team is vital in most careers.
• Meet deadlines. Some jobs have very tight and strict deadlines. Strong problem-solving is key to quickly solving solutions to meet deadlines.

Should You Learn How to List Problem-Solving Skills on Your Resume?

Yes, you should learn how to list problem-solving skills on your resume because every job requires problem-solving. These skills demonstrate that you are able to tackle the inevitable challenges that will come up in your job effectively. Soft skills, such as problem-solving, are often taught at universities, colleges, and bootcamps. However, you will develop problem-solving skills in all walks of life.

By following the advice in this article, you’ll have no trouble listing your problem-solving skills on your resume. These may just be the skills that help you convince your dream employer to reach out and schedule an interview with you!

How to List Problem-Solving Skills on Resume FAQ

Yes, you need to list problem-solving skills on your resume if you want the best chance of getting the job. For some jobs, problem-solving skills will be vital, and the more of these skills you can include on your resume the better. More technical jobs, like computer programmers, will need to list problem-solving skills on their resume, along with any technical training.

You can learn problem-solving skills anywhere. If you want formal training, most universities will offer soft skills training, which covers problem-solving. You will encounter problem-solving in everyday activities as well in the workplace. 

Some examples of problem-solving skills include critical thinking, analysis, evaluation, creative thinking, and decision-making. These key skills will help you improve your performance in interviews and help you attain future career opportunities. 

Other skills that employers look for include technical skills, project management skills, operational skills, creativity skills, organization skills, deductive reasoning, customer service skills, math skills, and quantitative skills. Highly developed problem-solving skills are essential, but you should read the job posting carefully to ensure you tick any other boxes required.

About us: Career Karma is a platform designed to help job seekers find, research, and connect with job training programs to advance their careers. Learn about the CK publication .

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How to Show Problem Solving Skills in Cover Letter

Applying for a job is a rather challenging task, many people spend so much time on making their resume seem good, that they never pay much attention to draft a proper cover letter.

What most people do not know is that if your cover letter is not well drafted and concise , it is unlikely that anyone is even going to read your cover letter.

What Are Problem Solving Skills?

Problem solving skills is the ability to find the root or cause of the problem and applying an effective solution to solve it. This problem solving skills works differently at different scenarios also is aided with a few other skills. Some of them are,

• Active Listening
• Data Gathering
• Data Analysis
• Causal Analysis
• Historical Analysis
• Fact-Finding
• Process Analysis
• Brainstorming
• Needs Identification
• Creative Thinking
• Forecasting
• Project Design
• Project Planning
• Corroboration
• Test Development
• Prioritizing
• Project Implementation
• Project Management
• Collaboration
• Benchmark Development
• Time Management
• Communications
• Follow Through
• Customer Feedback
• Troubleshooting

How to Improve Your Problem Solving Skills?

Problem solving skills is one of the important traits which the employer looks for when interviewing a candidate. If an employee is capable of handling situations at the workplace with ease, then he can not only be productive but also can be an asset to the organization. Some of the best ways to improve problem solving skills are,

• Gain good technical knowledge in the field
• Practice to develop skills
• Roleplaying
• Find opportunities for solving problems
• Observe other problem solving techniques
• Take help from professionals in your field

One of the most vital skills needed in any employee of a top company is problem solving ability. So given here are steps to guide you on how to show problem-solving skills in your cover letter.

Demonstrating Problem Solving Ability in Cover Letter:

In this article, we have demonstrated problem solving skills in a cover letter.

1. Think about what you want to do:

Writing a cover letter, in general, is not as easy as many people might think. Some might say that it is even more important than a resume. It is much like a summary of a resume that ought to be taken seriously, lest a good employment opportunity is bound to slip through your fingers.

So before rashly writing things down, think about how you ought to go about presenting this very handy skill of yours in your cover letter. As it is often said ‘If you go it, then flaunt it’, so ensure that you show this skill off a great deal via your cover letter.

2. There should be an economy in your words:

Nowadays, no one has the time to sit about reading a long drawn out cover letter which does not seem to end. You must ensure that you highlight this problem solving skill properly, but using the minimum amount of words. Your words must be incredibly powerful to win over the heart and mind of the recruiter.

If you are confused about how you ought to go about it then you can always seek the advice of a career counselor who will help you along the way and even edit the cover letter which you have attempted to write down.

3. Mention famous projects which you have managed:

A cover letter is a marketing tool, where the product on display is you. Yet simply saying things are not good enough, you must ensure that you mention some projects which you have managed in the past and how having this skill has helped you get out of tough situations considerably in the past.

You should not shy away from citing as many examples as you possibly can because it is these concrete examples that are going to account for a lot.

If the recruiter is interested in you then he can even go as far as to Google these events and gather more information about it. So ensure you do not lie.

4. Write in simplistic language at all times:

In the attempt of trying to show your exceptional problem solving ability, you should not feel the need to take the help of big and high sounding words. Things like this do not impress the recruiter. Go about writing your cover letter in a professional manner devoid of fanciful language.

State in no uncertain terms that you believe that this skill is something that indeed sets you apart from the rest and that you would be honored to work at the esteemed company because working there would certainly be a dream come true for you. Keep it simple and to the point.

5. Show how your problem solving skills on Resume will help you in this job:

The skill you have is not going to do the job for you. To bag the job, you have to sell the skill as though you were trying to sell a product. As a salesman convinces people that they need that very product at home, you too much explicate exactly how the company would benefit from having someone like you on board.

State categorically and logically, the problems the company is likely to face in the future and how you intend on dealing with situations like that. Mention that whether the problems sprung up suddenly or build up over time, you are equally adept at handling it.

6. Quote from what others have said about you:

One mistake that many people make when trying to present this invaluable skill in their cover letter, is that they often just continue to talk about themselves and by the end of the cover letter it seems like they are just blowing their one trumpet.

To set yourself apart from the others who are trying to showcase this skill in their cover letter, you can kick things up a notch by quoting some lines and phrases that others have said or even written about you.

These quotes should be from people who are at the top of the field, quoting your old boss is a good idea.

7. State that a tough situation brings out the best in you:

Your cover letter should be written indecorous as well as have a professional tone but at the same time, it should seem heartfelt and genuine. If your tone is to be detached and lack in luster then they are going to think that you are nothing out of the ordinary.

Companies are on the lookout to hire those who are head and shoulders above the rest and who know how to function in the business world.

State in an unconventional manner, how your problem solving ability have enabled you to bring out the best in yourself, even when things are not going in your favor.

8. Stress on your skill as much as possible:

Your cover letter must incorporate a lot of little details, yet at the same time, you should not reiterate the same things which you have already mentioned and highlighted in your resume.

As you draft your cover letter sure to mention all vital details which need to include in all cover letters but let this skill stressed as much as possible.

If you try and highlight too many skills through one cover letter then your cover letter is not going to leave a lasting impression in the mind of the recruiter. Saying one thing well is more powerful than saying ten things badly.

9. Mention some award which you have received in this regard:

In addition to quoting respectable people in your field, you should mention some awards which you have received or some title which has been bestowed on you.

People who have exceptional problem solving ability and at some point in time or the other have able to take the company out of trouble, these people often rewarded for their efforts in some form or the other.

If you are one such lucky person then you must share this information in your cover letter and this will be able to impress the recruiter a great deal.

10. Your conclusion must power packed:

How you write your conclusion is going to seal the deal for you. If you end your cover letter in a boring way then things are certainly not going to work in your favor.

Have a power packed conclusion where you state that this skill will help you to take the company to the next level and that you would love to see the company rise from strength to strength.

Yet this having said, you must ensure, that you do not linger on with your cover letter and make it pages and pages in length. Your conclusion need not be more than a few lines long.

11. Editing it properly is very important indeed:

Finally after completing your letter and deciding that this is the very skill which you would like to highlight the most, then you must go on to the task of editing your cover letter.

Editing your letter may be a time consuming task for those who take it seriously, but once you have properly edited your cover letter and made it crisp then only should you consider submitting it.

Go ahead and eliminate all those lines in your cover letter which are empty statements on your problem solving skill.

How to Show Problem Solving Skills in Interview:

1. state why this skill is hard to find:.

In addition to highlighting the skill, you must mention how this is a skill that no other people have and even if they have it they do not put it to use correctly. When you appear for your interview, you should mention the ideas which you have for the company’s development and exactly where you think this skill of yours will be most handy.

If you speak making use of facts and figures then that is going to show the recruiters that you have come prepared and that you are someone who dares to dream big. All companies like to hire people like this on board since they will be the future of the company.

2. Talk about how you constantly develop this skill:

In the course of your interview do make it a point to mention that this is a skill which you are born with, yet that does not mean that you do not try your best to develop it further.

Make it a point to mention that you constantly work out math problems and even do some computer programming to keep your brain active and analytical.

These two things are vital when it comes to problem solving. State that you are constantly trying to break the mold and you strive for perfections at all times.

3. State in short what you have mentioned in your cover letter and resume:

Very often it may happen that the recruiter didn’t have time to read your resume or cover letter in detail so at the very onset you can consider summing up what therein short to show them indirectly that this is the skill which is your secret weapon.

4. Mention other skills which complement this one:

Wanting to highlight this skill the most and not wanting to confuse your words by trying to put forth too much at one time is a good idea. Yet, that does not mean that you should only make it seem that this is your only skill.

Do not mention in detail but at least touch upon other skills which you do have and which compliments this problem solving ability of yours.

Doing this will make it seem like you are someone who overall rather capable and will able to handle any task entrusted to you.

5. Do not sound repetitive when trying to reiterate:

When coming for an interview you must ensure that you well prepared with whatever you would like to say and you should even prepare answers to questions that often and most likely to ask.

When trying to put forth this problem solving ability during your interview, you must ensure that in the attempt of trying to harp on the point, you do not end up sounding repetitive and even boring.

Each time you must try and show a new aspect of how this is useful as well as indispensable.

Rather than having a boring and bland cover letter it is advisable that as mentioned in the very first point, that you should devote a significant time thinking about how you are going to go about doing things.

Your cover letter should be so vibrant in its content and presentation that it is instantly able to knock the socks off the recruiters and show them that you are someone who will do wonders for the company.

Your cover letter should be like an advertisement that entices the recruiter to read the entire resume from the beginning to the end.

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Problem Manager Cover Letter Examples & Writing Tips

Use these Problem Manager cover letter examples and writing tips to help you write a powerful cover letter that will separate you from the competition.

Table Of Contents

• Problem Manager Example 1
• Problem Manager Example 2
• Problem Manager Example 3
• Cover Letter Writing Tips

Problem managers are responsible for resolving system or application problems. They work with teams of engineers to identify the source of the problem and develop a solution.

Problem managers must be able to think on their feet and be able to work under pressure. They also need excellent communication and problem-solving skills.

To show hiring managers that you’re the right person for the job, use these examples and tips to write a problem manager cover letter.

Problem Manager Cover Letter Example 1

I am excited to be applying for the Problem Manager position at Topdown Consulting. I have more than 10 years of experience managing and resolving complex technical problems. I am confident that my skills and experience would be a valuable addition to your team.

Most recently, I was a Senior Problem Manager at ABC Corporation. There, I was responsible for managing and resolving problems that impacted multiple business-critical systems. I have a proven track record of successfully managing and resolving high-priority problems that have a significant impact on the business.

In addition to my technical skills, I am also highly effective at managing people and relationships. I have a strong ability to build consensus and get people working together towards a common goal. I am also very comfortable working in a fast-paced, high-pressure environment.

I believe that my skills and experience would be a valuable addition to Topdown Consulting. I look forward to discussing this opportunity with you in more detail. Thank you for your time and consideration.

Problem Manager Cover Letter Example 2

I am writing in regards to the open Problem Manager position at your company. I am confident that I have the skills and qualifications that you are looking for.

I have been working in the problem management industry for the past three years and have a proven track record of success. I have a deep understanding of the problem management process and am an expert in identifying and resolving issues. I am also skilled in communicating with stakeholders and managing expectations.

I am confident that I can be a valuable asset to your company and would be proud to be a part of your team. I look forward to hearing from you soon.

Problem Manager Cover Letter Example 3

I am writing to express my interest in the advertised position of Problem Manager at your company.

I have extensive experience in problem management, having worked as a problem manager for the past five years. I have been responsible for managing and resolving problems that have arisen in various departments across the organization. My experience has taught me how to identify problems, analyze their causes and develop solutions that are both effective and efficient. I have also learned how to communicate effectively with all levels of staff, from senior management to front-line workers.

My experience has also taught me how to work under pressure and meet deadlines. I am confident that I can handle any situation that arises during the course of my work. I am also an excellent team player, which means that I can work well with others on projects and help them achieve their goals.

I would like to thank you for considering my application for this position and hope that we can arrange a meeting so that we can discuss my qualifications in more detail.

Problem Manager Cover Letter Writing Tips

1. showcase your problem-solving skills.

Problem managers are responsible for resolving issues and restoring service as quickly as possible. In your cover letter, you’ll want to showcase your problem-solving skills by providing specific examples of how you’ve done this in the past.

Some great ways of doing this include:

• Describing a time when you had to rapidly respond to an unexpected issue and how you were able to successfully resolve it.
• Outlining the steps you took to identify the root cause of the problem and how you prevented it from happening again.
• Detailing the actions you took to restore service to customers and mitigate any negative impact the problem had.

2. Highlight your experience

Problem managers need to have a lot of experience in order to be successful in the role. In your cover letter, you’ll want to highlight any relevant experience you have that will make you a good fit for the job.

Some examples of experience you could highlight include:

• Experience in managing and resolving technical issues
• Experience in managing and resolving customer service issues
• Experience in managing and resolving business process issues

3. Use specific examples

In order to show employers that you have the skills and experience they’re looking for, you need to use specific examples. For example, if you say you have experience in managing and resolving customer service issues, provide a brief overview of a past project (or similar projects) that shows how you did this.

This will help hiring managers see how your skills and experience can be applied to the job at hand. It will also help them visualize you in the role, which can be helpful in deciding whether or not to invite you for an interview.

4. Proofread your cover letter

Just as with any other position, proofreading your cover letter is crucial. Make sure to spell-check and double-check that there are no errors in your resume or cover letter. Typos and grammar mistakes can be a major turnoff for employers and may cost you the chance to interview for the job.

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How to Write a Cover Letter That Will Get You a Job

I ’ve read thousands, maybe tens of thousands, of cover letters in my career. If you’re thinking that sounds like really boring reading, you’re right. What I can tell you from enduring that experience is that most cover letters are terrible — and not only that, but squandered opportunities. When a cover letter is done well, it can significantly increase your chances of getting an interview, but the vast majority fail that test.

So let’s talk about how to do cover letters right.

First, understand the point of a cover letter.

The whole idea of a cover letter is that it can help the employer see you as more than just your résumé. Managers generally aren’t hiring based solely on your work history; your experience is crucial, yes, but they’re also looking for someone who will be easy to work with, shows good judgment, communicates well, possesses strong critical thinking skills and a drive to get things done, complements their current team, and all the other things you yourself probably want from your co-workers. It’s tough to learn much about those things from job history alone, and that’s where your cover letter comes in.

Because of that …

Whatever you do, don’t just summarize your résumé.

The No. 1 mistake people make with cover letters is that they simply use them to summarize their résumé. This makes no sense — hiring managers don’t need a summary of your résumé! It’s on the very next page! They’re about to see it as soon as they scroll down. And if you think about it, your entire application is only a few pages (in most cases, a one- or two-page résumé and a one-page cover letter) — why would you squander one of those pages by repeating the content of the others? And yet, probably 95 percent of the cover letters I see don’t add anything new beyond the résumé itself (and that’s a conservative estimate).

Instead, your cover letter should go beyond your work history to talk about things that make you especially well-suited for the job. For example, if you’re applying for an assistant job that requires being highly organized and you neurotically track your household finances in a detailed, color-coded spreadsheet, most hiring managers would love to know that because it says something about the kind of attention to detail you’d bring to the job. That’s not something you could put on your résumé, but it can go in your cover letter.

Or maybe your last boss told you that you were the most accurate data processor she’d ever seen, or came to rely on you as her go-to person whenever a lightning-fast rewrite was needed. Maybe your co-workers called you “the client whisperer” because of your skill in calming upset clients. Maybe you’re regularly sought out by more senior staff to help problem-solve, or you find immense satisfaction in bringing order to chaos. Those sorts of details illustrate what you bring to the job in a different way than your résumé does, and they belong in your cover letter.

If you’re still stumped, pretend you’re writing an email to a friend about why you’d be great at the job. You probably wouldn’t do that by stiffly reciting your work history, right? You’d talk about what you’re good at and how you’d approach the work. That’s what you want here.

You don’t need a creative opening line.

If you think you need to open the letter with something creative or catchy, I am here to tell you that you don’t. Just be simple and straightforward:

• “I’m writing to apply for your X position.”

• “I’d love to be considered for your X position.”

• “I’m interested in your X position because …”

• “I’m excited to apply for your X position.”

That’s it! Straightforward is fine — better, even, if the alternative is sounding like an aggressive salesperson.

Show, don’t tell.

A lot of cover letters assert that the person who wrote it would excel at the job or announce that the applicant is a skillful engineer or a great communicator or all sorts of other subjective superlatives. That’s wasted space — the hiring manager has no reason to believe it, and so many candidates claim those things about themselves that most managers ignore that sort of self-assessment entirely. So instead of simply declaring that you’re great at X (whatever X is), your letter should demonstrate that. And the way you do that is by describing accomplishments and experiences that illustrate it.

Here’s a concrete example taken from one extraordinarily effective cover-letter makeover that I saw. The candidate had originally written, “I offer exceptional attention to detail, highly developed communication skills, and a talent for managing complex projects with a demonstrated ability to prioritize and multitask.” That’s pretty boring and not especially convincing, right? (This is also exactly how most people’s cover letters read.)

In her revised version, she wrote this instead:

“In addition to being flexible and responsive, I’m also a fanatic for details — particularly when it comes to presentation. One of my recent projects involved coordinating a 200-page grant proposal: I proofed and edited the narratives provided by the division head, formatted spreadsheets, and generally made sure that every line was letter-perfect and that the entire finished product conformed to the specific guidelines of the RFP. (The result? A five-year, $1.5 million grant award.) I believe in applying this same level of attention to detail to tasks as visible as prepping the materials for a top-level meeting and as mundane as making sure the copier never runs out of paper.”

That second version is so much more compelling and interesting — and makes me believe that she really is great with details.

If there’s anything unusual or confusing about your candidacy, address it in the letter.

Your cover letter is your chance to provide context for things that otherwise might seem confusing or less than ideal to a hiring manager. For example, if you’re overqualified for the position but are excited about it anyway, or if you’re a bit underqualified but have reason to think you could excel at the job, address that up front. Or if your background is in a different field but you’re actively working to move into this one, say so, talk about why, and explain how your experience will translate. Or if you’re applying for a job across the country from where you live because you’re hoping to relocate to be closer to your family, let them know that.

If you don’t provide that kind of context, it’s too easy for a hiring manager to decide you’re the wrong fit or applying to everything you see or don’t understand the job description and put you in the “no” pile. A cover letter gives you a chance to say, “No, wait — here’s why this could be a good match.”

Keep the tone warm and conversational.

While there are some industries that prize formal-sounding cover letters — like law — in most fields, yours will stand out if it’s warm and conversational. Aim for the tone you’d use if you were writing to a co-worker whom you liked a lot but didn’t know especially well. It’s okay to show some personality or even use humor; as long as you don’t go overboard, your letter will be stronger for it.

Don’t use a form letter.

You don’t need to write every cover letter completely from scratch, but if you’re not customizing it to each job, you’re doing it wrong. Form letters tend to read like form letters, and they waste the chance to speak to the specifics of what this employer is looking for and what it will take to thrive in this particular job.

If you’re applying for a lot of similar jobs, of course you’ll end up reusing language from one letter to the next. But you shouldn’t have a single cover letter that you wrote once and then use every time you apply; whatever you send should sound like you wrote it with the nuances of this one job in mind.

A good litmus test is this: Could you imagine other applicants for this job sending in the same letter? If so, that’s a sign that you haven’t made it individualized enough to you and are probably leaning too heavily on reciting your work history.

No, you don’t need to hunt down the hiring manager’s name.

If you read much job-search advice, at some point you’ll come across the idea that you need to do Woodward and Bernstein–level research to hunt down the hiring manager’s name in order to open your letter with “Dear Matilda Jones.” You don’t need to do this; no reasonable hiring manager will care. If the name is easily available, by all means, feel free to use it, but otherwise “Dear Hiring Manager” is absolutely fine. Take the hour you just freed up and do something more enjoyable with it.

Keep it under one page.

If your cover letters are longer than a page, you’re writing too much, and you risk annoying hiring managers who are likely sifting through hundreds of applications and don’t have time to read lengthy tomes. On the other hand, if you only write one paragraph, it’s unlikely that you’re making a compelling case for yourself as a candidate — not impossible, but unlikely. For most people, something close to a page is about right.

Don’t agonize over the small details.

What matters most about your cover letter is its content. You should of course ensure that it’s well-written and thoroughly proofread, but many job seekers agonize over elements of the letter that really don’t matter. I get tons of  questions from job seekers  about whether they should attach their cover letter or put it in the body of the email (answer: No one cares, but attaching it makes it easier to share and will preserve your formatting), or what to name the file (again, no one really cares as long as it’s reasonably professional, but when people are dealing with hundreds of files named “resume,” it’s courteous to name it with your full name).

Approaching your cover letter like this can make a huge difference in your job search. It can be the thing that moves your application from the “maybe” pile (or even the “no” pile) to the “yes” pile. Of course, writing cover letters like this will take more time than sending out the same templated letter summarizing your résumé — but 10 personalized, compelling cover letters are likely to get you more  interview invitations  than 50 generic ones will.

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