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How to Write a Business Plan, Step by Step

Rosalie Murphy

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

What is a business plan?

1. write an executive summary, 2. describe your company, 3. state your business goals, 4. describe your products and services, 5. do your market research, 6. outline your marketing and sales plan, 7. perform a business financial analysis, 8. make financial projections, 9. summarize how your company operates, 10. add any additional information to an appendix, business plan tips and resources.

A business plan outlines your business’s financial goals and explains how you’ll achieve them over the next three to five years. Here’s a step-by-step guide to writing a business plan that will offer a strong, detailed road map for your business.

ZenBusiness

ZenBusiness

A business plan is a document that explains what your business does, how it makes money and who its customers are. Internally, writing a business plan should help you clarify your vision and organize your operations. Externally, you can share it with potential lenders and investors to show them you’re on the right track.

Business plans are living documents; it’s OK for them to change over time. Startups may update their business plans often as they figure out who their customers are and what products and services fit them best. Mature companies might only revisit their business plan every few years. Regardless of your business’s age, brush up this document before you apply for a business loan .

» Need help writing? Learn about the best business plan software .

This is your elevator pitch. It should include a mission statement, a brief description of the products or services your business offers and a broad summary of your financial growth plans.

Though the executive summary is the first thing your investors will read, it can be easier to write it last. That way, you can highlight information you’ve identified while writing other sections that go into more detail.

» MORE: How to write an executive summary in 6 steps

Next up is your company description. This should contain basic information like:

Your business’s registered name.

Address of your business location .

Names of key people in the business. Make sure to highlight unique skills or technical expertise among members of your team.

Your company description should also define your business structure — such as a sole proprietorship, partnership or corporation — and include the percent ownership that each owner has and the extent of each owner’s involvement in the company.

Lastly, write a little about the history of your company and the nature of your business now. This prepares the reader to learn about your goals in the next section.

» MORE: How to write a company overview for a business plan

small business bureau business plan

The third part of a business plan is an objective statement. This section spells out what you’d like to accomplish, both in the near term and over the coming years.

If you’re looking for a business loan or outside investment, you can use this section to explain how the financing will help your business grow and how you plan to achieve those growth targets. The key is to provide a clear explanation of the opportunity your business presents to the lender.

For example, if your business is launching a second product line, you might explain how the loan will help your company launch that new product and how much you think sales will increase over the next three years as a result.

» MORE: How to write a successful business plan for a loan

In this section, go into detail about the products or services you offer or plan to offer.

You should include the following:

An explanation of how your product or service works.

The pricing model for your product or service.

The typical customers you serve.

Your supply chain and order fulfillment strategy.

You can also discuss current or pending trademarks and patents associated with your product or service.

Lenders and investors will want to know what sets your product apart from your competition. In your market analysis section , explain who your competitors are. Discuss what they do well, and point out what you can do better. If you’re serving a different or underserved market, explain that.

Here, you can address how you plan to persuade customers to buy your products or services, or how you will develop customer loyalty that will lead to repeat business.

Include details about your sales and distribution strategies, including the costs involved in selling each product .

» MORE: R e a d our complete guide to small business marketing

If you’re a startup, you may not have much information on your business financials yet. However, if you’re an existing business, you’ll want to include income or profit-and-loss statements, a balance sheet that lists your assets and debts, and a cash flow statement that shows how cash comes into and goes out of the company.

Accounting software may be able to generate these reports for you. It may also help you calculate metrics such as:

Net profit margin: the percentage of revenue you keep as net income.

Current ratio: the measurement of your liquidity and ability to repay debts.

Accounts receivable turnover ratio: a measurement of how frequently you collect on receivables per year.

This is a great place to include charts and graphs that make it easy for those reading your plan to understand the financial health of your business.

This is a critical part of your business plan if you’re seeking financing or investors. It outlines how your business will generate enough profit to repay the loan or how you will earn a decent return for investors.

Here, you’ll provide your business’s monthly or quarterly sales, expenses and profit estimates over at least a three-year period — with the future numbers assuming you’ve obtained a new loan.

Accuracy is key, so carefully analyze your past financial statements before giving projections. Your goals may be aggressive, but they should also be realistic.

NerdWallet’s picks for setting up your business finances:

The best business checking accounts .

The best business credit cards .

The best accounting software .

Before the end of your business plan, summarize how your business is structured and outline each team’s responsibilities. This will help your readers understand who performs each of the functions you’ve described above — making and selling your products or services — and how much each of those functions cost.

If any of your employees have exceptional skills, you may want to include their resumes to help explain the competitive advantage they give you.

Finally, attach any supporting information or additional materials that you couldn’t fit in elsewhere. That might include:

Licenses and permits.

Equipment leases.

Bank statements.

Details of your personal and business credit history, if you’re seeking financing.

If the appendix is long, you may want to consider adding a table of contents at the beginning of this section.

How much do you need?

with Fundera by NerdWallet

We’ll start with a brief questionnaire to better understand the unique needs of your business.

Once we uncover your personalized matches, our team will consult you on the process moving forward.

Here are some tips to write a detailed, convincing business plan:

Avoid over-optimism: If you’re applying for a business bank loan or professional investment, someone will be reading your business plan closely. Providing unreasonable sales estimates can hurt your chances of approval.

Proofread: Spelling, punctuation and grammatical errors can jump off the page and turn off lenders and prospective investors. If writing and editing aren't your strong suit, you may want to hire a professional business plan writer, copy editor or proofreader.

Use free resources: SCORE is a nonprofit association that offers a large network of volunteer business mentors and experts who can help you write or edit your business plan. The U.S. Small Business Administration’s Small Business Development Centers , which provide free business consulting and help with business plan development, can also be a resource.

On a similar note...

Find small-business financing

Compare multiple lenders that fit your business

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How to Write a Business Plan (Plus Examples & Templates)

May 24, 2021

Have you ever wondered how to write a business plan step by step? Mike Andes, told us: 

This guide will help you write a business plan to impress investors.

Throughout this process, we’ll get information from Mike Andes, who started Augusta Lawn Care Services when he was 12 and turned it into a franchise with over 90 locations. He has gone on to help others learn how to write business plans and start businesses.  He knows a thing or two about writing  business plans!

We’ll start by discussing the definition of a business plan. Then we’ll discuss how to come up with the idea, how to do the market research, and then the important elements in the business plan format. Keep reading to start your journey!

What Is a Business Plan?

A business plan is simply a road map of what you are trying to achieve with your business and how you will go about achieving it. It should cover all elements of your business including: 

  • Finding customers
  • Plans for developing a team
  •  Competition
  • Legal structures
  • Key milestones you are pursuing

If you aren’t quite ready to create a business plan, consider starting by reading our business startup guide .

Get a Business Idea

Before you can write a business plan, you have to have a business idea. You may see a problem that needs to be solved and have an idea how to solve it, or you might start by evaluating your interests and skills. 

Mike told us, “The three things I suggest asking yourself when thinking about starting a business are:

  • What am I good at?
  • What would I enjoy doing?
  • What can I get paid for?”

Three adjoining circles about business opportunity

If all three of these questions don’t lead to at least one common answer, it will probably be a much harder road to success. Either there is not much market for it, you won’t be good at it, or you won’t enjoy doing it. 

As Mike told us, “There’s enough stress starting and running a business that if you don’t like it or aren’t good at it, it’s hard to succeed.”

If you’d like to hear more about Mike’s approach to starting a business, check out our YouTube video

Conduct Market Analysis

Market analysis is focused on establishing if there is a target market for your products and services, how large the target market is, and identifying the demographics of people or businesses that would be interested in the product or service. The goal here is to establish how much money your business concept can make.

Product and Service Demand

An image showing product service and demand

A search engine is your best friend when trying to figure out if there is demand for your products and services. Personally, I love using presearch.org because it lets you directly search on a ton of different platforms including Google, Youtube, Twitter, and more. Check out the screenshot for the full list of search options.

With quick web searches, you can find out how many competitors you have, look through their reviews, and see if there are common complaints about the competitors. Bad reviews are a great place to find opportunities to offer better products or services. 

If there are no similar products or services, you may have stumbled upon something new, or there may just be no demand for it. To find out, go talk to your most honest friend about the idea and see what they think. If they tell you it’s dumb or stare at you vacantly, there’s probably no market for it.

You can also conduct a survey through social media to get public opinion on your idea. Using Facebook Business Manager , you could get a feel for who would be interested in your product or service.

 I ran a quick test of how many people between 18-65  you could reach in the U.S. during a week. It returned an estimated 700-2,000 for the total number of leads, which is enough to do a fairly accurate statistical analysis.

Identify Demographics of Target Market

Depending on what type of business you want to run, your target market will be different. The narrower the demographic, the fewer potential customers you’ll have. If you did a survey, you’ll be able to use that data to help define your target audience. Some considerations you’ll want to consider are:

  • Other Interests
  • Marital Status
  • Do they have kids?

Once you have this information, it can help you narrow down your options for location and help define your marketing further. One resource that Mike recommended using is the Census Bureau’s Quick Facts Map . He told us,  

“It helps you quickly evaluate what the best areas are for your business to be located.”

How to Write a Business Plan

Business plan development

Now that you’ve developed your idea a little and established there is a market for it, you can begin writing a business plan. Getting started is easier with the business plan template we created for you to download. I strongly recommend using it as it is updated to make it easier to create an action plan. 

Each of the following should be a section of your business plan:

  • Business Plan Cover Page
  • Table of Contents
  • Executive Summary
  • Company Description
  • Description of Products and Services

SWOT Analysis

  • Competitor Data
  • Competitive Analysis
  • Marketing Expenses Strategy 

Pricing Strategy

  • Distribution Channel Assessment
  • Operational Plan
  • Management and Organizational Strategy
  • Financial Statements and/or Financial Projections

We’ll look into each of these. Don’t forget to download our free business plan template (mentioned just above) so you can follow along as we go. 

How to Write a Business Plan Step 1. Create a Cover Page

The first thing investors will see is the cover page for your business plan. Make sure it looks professional. A great cover page shows that you think about first impressions.

A good business plan should have the following elements on a cover page:

  • Professionally designed logo
  • Company name
  • Mission or Vision Statement
  • Contact Info

Basically, think of a cover page for your business plan like a giant business card. It is meant to capture people’s attention but be quickly processed.

How to Write a Business Plan Step 2. Create a Table of Contents

Most people are busy enough that they don’t have a lot of time. Providing a table of contents makes it easy for them to find the pages of your plan that are meaningful to them.

A table of contents will be immediately after the cover page, but you can include it after the executive summary. Including the table of contents immediately after the executive summary will help investors know what section of your business plan they want to review more thoroughly.

Check out Canva’s article about creating a  table of contents . It has a ton of great information about creating easy access to each section of your business plan. Just remember that you’ll want to use different strategies for digital and hard copy business plans.

How to Write a Business Plan Step 3. Write an Executive Summary

A notepad with a written executive summary for business plan writing

An executive summary is where your business plan should catch the readers interest.  It doesn’t need to be long, but should be quick and easy to read.

Mike told us,

How long should an executive summary bein an informal business plan?

For casual use, an executive summary should be similar to an elevator pitch, no more than 150-160 words, just enough to get them interested and wanting more. Indeed has a great article on elevator pitches .  This can also be used for the content of emails to get readers’ attention.

It consists of three basic parts:

  • An introduction to you and your business.
  • What your business is about.
  • A call to action

Example of an informal executive summary 

One of the best elevator pitches I’ve used is:

So far that pitch has achieved a 100% success rate in getting partnerships for the business.

What should I include in an executive summary for investors?

Investors are going to need a more detailed executive summary if you want to secure financing or sell equity. The executive summary should be a brief overview of your entire business plan and include:

  • Introduction of yourself and company.
  • An origin story (Recognition of a problem and how you came to solution)
  • An introduction to your products or services.
  • Your unique value proposition. Make sure to include intellectual property.
  • Where you are in the business life cycle
  • Request and why you need it.

Successful business plan examples

The owner of Urbanity told us he spent 2 months writing a 75-page business plan and received a $250,000 loan from the bank when he was 23. Make your business plan as detailed as possible when looking for financing. We’ve provided a template to help you prepare the portions of a business plan that banks expect.

Here’s the interview with the owner of Urbanity:

When to write an executive summary?

Even though the summary is near the beginning of a business plan, you should write it after you complete the rest of a business plan. You can’t talk about revenue, profits, and expected expenditures if you haven’t done the market research and created a financial plan.

What mistakes do people make when writing an executive summary?

Business owners commonly go into too much detail about the following items in an executive summary:

  • Marketing and sales processes
  • Financial statements
  • Organizational structure
  • Market analysis

These are things that people will want to know later, but they don’t hook the reader. They won’t spark interest in your small business, but they’ll close the deal.

How to Write a Business Plan Step 4. Company Description

Every business plan should include a company description. A great business plan will include the following elements while describing the company:

  • Mission statement
  • Philosophy and vision
  • Company goals

Target market

  • Legal structure

Let’s take a look at what each section includes in a good business plan.

Mission Statement

A mission statement is a brief explanation of why you started the company and what the company’s main focus is. It should be no more than one or two sentences. Check out HubSpot’s article 27 Inspiring Mission Statement for a great read on informative and inspiring mission and vision statements. 

Company Philosophy and Vision

Writing the company philosophy and vision

The company philosophy is what drives your company. You’ll normally hear them called core values.  These are the building blocks that make your company different. You want to communicate your values to customers, business owners, and investors as often as possible to build a company culture, but make sure to back them up.

What makes your company different?

Each company is different. Your new business should rise above the standard company lines of honesty, integrity, fun, innovation, and community when communicating your business values. The standard answers are corporate jargon and lack authenticity. 

Examples of core values

One of my clients decided to add a core values page to their website. As a tech company they emphasized the values:

  •  Prioritize communication.
  •  Never stop learning.
  •  Be transparent.
  •  Start small and grow incrementally.

These values communicate how the owner and the rest of the company operate. They also show a value proposition and competitive advantage because they specifically focus on delivering business value from the start. These values also genuinely show what the company is about and customers recognize the sincerity. Indeed has a great blog about how to identify your core values .

What is a vision statement?

A vision statement communicate the long lasting change a business pursues. The vision helps investors and customers understand what your company is trying to accomplish. The vision statement goes beyond a mission statement to provide something meaningful to the community, customer’s lives, or even the world.

Example vision statements

The Alzheimer’s Association is a great example of a vision statement:

A world without Alzheimer’s Disease and other dementia.

It clearly tells how they want to change the world. A world without Alzheimers might be unachievable, but that means they always have room for improvement.

Business Goals

You have to measure success against goals for a business plan to be meaningful. A business plan helps guide a company similar to how your GPS provides a road map to your favorite travel destination. A goal to make as much money as possible is not inspirational and sounds greedy.

Sure, business owners want to increase their profits and improve customer service, but they need to present an overview of what they consider success. The goals should help everyone prioritize their work.

How far in advance should a business plan?

Business planning should be done at least one year in advance, but many banks and investors prefer three to five year business plans. Longer plans show investors that the management team  understands the market and knows the business is operating in a constantly shifting market. In addition, a plan helps businesses to adjust to changes because they have already considered how to handle them.

Example of great business goals

My all time-favorite long-term company goals are included in Tesla’s Master Plan, Part Deux . These goals were written in 2016 and drive the company’s decisions through 2026. They are the reason that investors are so forgiving when Elon Musk continually fails to meet his quarterly and annual goals.

If the progress aligns with the business plan investors are likely to continue to believe in the company. Just make sure the goals are reasonable or you’ll be discredited (unless you’re Elon Musk).

A man holding an iPad with a cup of coffee on his desk

You did target market research before creating a business plan. Now it’s time to add it to the plan so others understand what your ideal customer looks like. As a new business owner, you may not be considered an expert in your field yet, so document everything. Make sure the references you use are from respectable sources. 

Use information from the specific lender when you are applying for lending. Most lenders provide industry research reports and using their data can strengthen the position of your business plan.

A small business plan should include a section on the external environment. Understanding the industry is crucial because we don’t plan a business in a vacuum. Make sure to research the industry trends, competitors, and forecasts. I personally prefer IBIS World for my business research. Make sure to answer questions like:

  • What is the industry outlook long-term and short-term?
  • How will your business take advantage of projected industry changes and trends?
  • What might happen to your competitors and how will your business successfully compete?

Industry resources

Some helpful resources to help you establish more about your industry are:

  • Trade Associations
  • Federal Reserve
  • Bureau of Labor Statistics

Legal Structure

There are five basic types of legal structures that most people will utilize:

  • Sole proprietorships
  • Limited Liability Companies (LLC)

Partnerships

Corporations.

  • Franchises.

Each business structure has their pros and cons. An LLC is the most common legal structure due to its protection of personal assets and ease of setting up. Make sure to specify how ownership is divided and what roles each owner plays when you have more than one business owner.

You’ll have to decide which structure is best for you, but we’ve gathered information on each to make it easier.

Sole Proprietorship

A sole proprietorship is the easiest legal structure to set up but doesn’t protect the owner’s personal assets from legal issues. That means if something goes wrong, you could lose both your company and your home.

To start a sole proprietorship, fill out a special tax form called a  Schedule C . Sole proprietors can also join the American Independent Business Alliance .

Limited Liability Company (LLC)

An LLC is the most common business structure used in the United States because an LLC protects the owner’s personal assets. It’s similar to partnerships and corporations, but can be a single-member LLC in most states. An LLC requires a document called an operating agreement.

Each state has different requirements. Here’s a link to find your state’s requirements . Delaware and Nevada are common states to file an LLC because they are really business-friendly. Here’s a blog on the top 10 states to get an LLC.

Partnerships are typically for legal firms. If you choose to use a partnership choose a Limited Liability Partnership. Alternatively, you can just use an LLC.

Corporations are typically for massive organizations. Corporations have taxes on both corporate and income tax so unless you plan on selling stock, you are better off considering an LLC with S-Corp status . Investopedia has good information corporations here .

An iPad with colored pens on a desk

There are several opportunities to purchase successful franchises. TopFranchise.com has a list of companies in a variety of industries that offer franchise opportunities. This makes it where an entrepreneur can benefit from the reputation of an established business that has already worked out many of the kinks of starting from scratch.

How to Write a Business Plan Step 5. Products and Services

This section of the business plan should focus on what you sell, how you source it, and how you sell it. You should include:

  • Unique features that differentiate your business products from competitors
  • Intellectual property
  • Your supply chain
  • Cost and pricing structure 

Questions to answer about your products and services

Mike gave us a list  of the most important questions to answer about your product and services:

  • How will you be selling the product? (in person, ecommerce, wholesale, direct to consumer)?
  • How do you let them know they need a product?
  • How do you communicate the message?
  • How will you do transactions?
  • How much will you be selling it for?
  • How many do you think you’ll sell and why?

Make sure to use the worksheet on our business plan template .

How to Write a Business Plan Step 6. Sales and Marketing Plan

The marketing and sales plan is focused on the strategy to bring awareness to your company and guides how you will get the product to the consumer.  It should contain the following sections:

SWOT Analysis stands for strengths, weaknesses, opportunities, and threats. Not only do you want to identify them, but you also want to document how the business plans to deal with them.

Business owners need to do a thorough job documenting how their service or product stacks up against the competition.

If proper research isn’t done, investors will be able to tell that the owner hasn’t researched the competition and is less likely to believe that the team can protect its service from threats by the more well-established competition. This is one of the most common parts of a presentation that trips up business owners presenting on Shark Tank .

SWOT Examples

Business plan SWOT analysis

Examples of strengths and weaknesses could be things like the lack of cash flow, intellectual property ownership, high costs of suppliers, and customers’ expectations on shipping times.

Opportunities could be ways to capitalize on your strengths or improve your weaknesses, but may also be gaps in the industry. This includes:

  • Adding offerings that fit with your current small business
  • Increase sales to current customers
  • Reducing costs through bulk ordering
  • Finding ways to reduce inventory
  •  And other areas you can improve

Threats will normally come from outside of the company but could also be things like losing a key member of the team. Threats normally come from competition, regulations, taxes, and unforeseen events.

The management team should use the SWOT analysis to guide other areas of business planning, but it absolutely has to be done before a business owner starts marketing. 

Include Competitor Data in Your Business Plan

When you plan a business, taking into consideration the strengths and weaknesses of the competition is key to navigating the field. Providing an overview of your competition and where they are headed shows that you are invested in understanding the industry.

For smaller businesses, you’ll want to search both the company and the owners names to see what they are working on. For publicly held corporations, you can find their quarterly and annual reports on the SEC website .

What another business plans to do can impact your business. Make sure to include things that might make it attractive for bigger companies to outsource to a small business.

Marketing Strategy

The marketing and sales part of business plans should be focused on how you are going to make potential customers aware of your business and then sell to them.

If you haven’t already included it, Mike recommends:

“They’ll want to know about Demographics, ages, and wealth of your target market.”

Make sure to include the Total addressable market .  The term refers to the value if you captured 100% of the market.

Advertising Strategy

You’ll explain what formats of advertising you’ll be using. Some possibilities are:

  • Online: Facebook and Google are the big names to work with here.
  • Print : Print can be used to reach broad groups or targeted markets. Check out this for tips .
  • Radio : iHeartMedia is one of the best ways to advertise on the radio
  • Cable television : High priced, hard to measure ROI, but here’s an explanation of the process
  • Billboards: Attracting customers with billboards can be beneficial in high traffic areas.

You’ll want to define how you’ll be using each including frequency, duration, and cost. If you have the materials already created, including pictures or links to the marketing to show creative assets.

Mike told us “Most businesses are marketing digitally now due to Covid, but that’s not always the right answer.”

Make sure the marketing strategy will help team members or external marketing agencies stay within the brand guidelines .

An iPad with graph about pricing strategy

This section of a business plan should be focused on pricing. There are a ton of pricing strategies that may work for different business plans. Which one will work for you depends on what kind of a business you run.

Some common pricing strategies are:

  • Value-based pricing – Commonly used with home buying and selling or other products that are status symbols.
  • Skimming pricing – Commonly seen in video game consoles, price starts off high to recoup expenses quickly, then reduces over time.
  • Competition-based pricing – Pricing based on competitors’ pricing is commonly seen at gas stations.
  • Freemium services –  Commonly used for software, where there is a free plan, then purchase options for more functionality.

HubSpot has a great calculator and blog on pricing strategies.

Beyond explaining what strategy your business plans to use, you should include references for how you came to this pricing strategy and how it will impact your cash flow.

Distribution Plan

This part of a business plan is focused on how the product or service is going to go through the supply chain. These may include multiple divisions or multiple companies. Make sure to include any parts of the workflow that are automated so investors can see where cost savings are expected and when.

Supply Chain Examples

For instance, lawn care companies  would need to cover aspects such as:

  • Suppliers for lawn care equipment and tools
  • Any chemicals or treatments needed
  • Repair parts for sprinkler systems
  • Vehicles to transport equipment and employees
  • Insurance to protect the company vehicles and people.

Examples of Supply Chains

These are fairly flat supply chains compared to something like a clothing designer where the clothes would go through multiple vendors. A clothing company might have the following supply chain:

  • Raw materials
  • Shipping of raw materials
  • Converting of raw materials to thread
  • Shipping thread to produce garments
  • Garment producer
  • Shipping to company
  • Company storage
  • Shipping to retail stores

There have been advances such as print on demand that eliminate many of these steps. If you are designing completely custom clothing, all of this would need to be planned to keep from having business disruptions.

The main thing to include in the business plan is the list of suppliers, the path the supply chain follows, the time from order to the customer’s home, and the costs associated with each step of the process.

According to BizPlanReview , a business plan without this information is likely to get rejected because they have failed to research the key elements necessary to make sales to the customer.

How to Write a Business Plan Step 7. Company Organization and Operational Plan

This part of the business plan is focused on how the business model will function while serving customers.  The business plan should provide an overview of  how the team will manage the following aspects:

Quality Control

  • Legal environment

Let’s look at each for some insight.

Production has already been discussed in previous sections so I won’t go into it much. When writing a business plan for investors, try to avoid repetition as it creates a more simple business plan.

If the organizational plan will be used by the team as an overview of how to perform the best services for the customer, then redundancy makes more sense as it communicates what is important to the business.

A wooden stamp with the words "quality control"

Quality control policies help to keep the team focused on how to verify that the company adheres to the business plan and meets or exceeds customer expectations.

Quality control can be anything from a standard that says “all labels on shirts can be no more than 1/16″ off center” to a defined checklist of steps that should be performed and filled out for every customer.

There are a variety of organizations that help define quality control including:

  • International Organization for Standardization – Quality standards for energy, technology, food, production environments, and cybersecurity
  • AICPA – Standard defined for accounting.
  • The Joint Commission – Healthcare
  • ASHRAE – HVAC best practices

You can find lists of the organizations that contribute most to the government regulation of industries on Open Secrets . Research what the leaders in your field are doing. Follow their example and implement it in your quality control plan.

For location, you should use information from the market research to establish where the location will be. Make sure to include the following in the location documentation.

  • The size of your location
  • The type of building (retail, industrial, commercial, etc.)
  • Zoning restrictions – Urban Wire has a good map on how zoning works in each state
  • Accessibility – Does it meet ADA requirements?
  • Costs including rent, maintenance, utilities, insurance and any buildout or remodeling costs
  • Utilities – b.e.f. has a good energy calculator .

Legal Environment

The legal requirement section is focused on defining how to meet the legal requirements for your industry. A good business plan should include all of the following:

  • Any licenses and/or permits that are needed and whether you’ve obtained them
  • Any trademarks, copyrights, or patents that you have or are in the process of applying for
  • The insurance coverage your business requires and how much it costs
  • Any environmental, health, or workplace regulations affecting your business
  • Any special regulations affecting your industry
  • Bonding requirements, if applicable

Your local SBA office can help you establish requirements in your area. I strongly recommend using them. They are a great resource.

Your business plan should include a plan for company organization and hiring. While you may be the only person with the company right now, down the road you’ll need more people. Make sure to consider and document the answers to the following questions:

  • What is the current leadership structure and what will it look like in the future?
  • What types of employees will you have? Are there any licensing or educational requirements?
  • How many employees will you need?
  • Will you ever hire freelancers or independent contractors?
  • What is each position’s job description?
  • What is the pay structure (hourly, salaried, base plus commission, etc.)?
  • How do you plan to find qualified employees and contractors?

One of the most crucial parts of a business plan is the organizational chart. This simply shows the positions the company will need, who is in charge of them and the relationship of each of them. It will look similar to this:

Organization chart

Our small business plan template has a much more in-depth organizational chart you can edit to include when you include the organizational chart in your business plan.

How to Write a Business Plan Step 8. Financial Statements 

No business plan is complete without financial statements or financial projections. The business plan format will be different based on whether you are writing a business plan to expand a business or a startup business plan. Let’s dig deeper into each.

Provide All Financial Income from an Existing Business

An existing business should use their past financial documents including the income statement, balance sheet, and cash flow statement to find trends to estimate the next 3-5 years.

You can create easy trendlines in excel to predict future revenue, profit and loss, cash flow, and other changes in year-over-year performance. This will show your expected performance assuming business continues as normal.

If you are seeking an investment, then the business is probably not going to continue as normal. Depending on the financial plan and the purpose of getting financing, adjustments may be needed to the following:

  • Higher Revenue if expanding business
  • Lower Cost of Goods Sold if purchasing inventory with bulk discounts
  • Adding interest if utilizing financing (not equity deal)
  • Changes in expenses
  • Addition of financing information to the cash flow statement
  • Changes in Earnings per Share on the balance sheet

Financial modeling is a challenging subject, but there are plenty of low-cost courses on the subject. If you need help planning your business financial documentation take some time to watch some of them.

Make it a point to document how you calculated all the changes to the income statement, balance sheet, and cash flow statement in your business plan so that key team members or investors can verify your research.

Financial Projections For A Startup Business Plan

Unlike an existing business, a startup doesn’t have previous success to model its future performance. In this scenario, you need to focus on how to make a business plan realistic through the use of industry research and averages.

Mike gave the following advice in his interview:

Financial Forecasting Mistakes

One of the things a lot of inexperienced people use is the argument, “If I get one percent of the market, it is worth $100 million.” If you use this, investors are likely to file the document under bad business plan examples.

Let’s use custom t-shirts as an example.

Credence Research estimated in 2018 there were 11,334,800,000 custom t-shirts sold for a total of $206.12 Billion, with a 6% compound annual growth rate.

With that data,  you can calculate that the industry will grow to $270 Billion in 2023 and that the average shirt sold creates $18.18 in revenue.

Combine that with an IBIS World estimate of 11,094 custom screen printers and that means even if you become an average seller, you’ll get .009% of the market.

Here’s a table for easier viewing of that information.

A table showing yearly revenue of a business

The point here is to make sure your business proposal examples make sense.

You’ll need to know industry averages such as cost of customer acquisition, revenue per customer, the average cost of goods sold, and admin costs to be able to create accurate estimates.

Our simple business plan templates walk you through most of these processes. If you follow them you’ll have a good idea of how to write a business proposal.

How to Write a Business Plan Step 9. Business Plan Example of Funding Requests

What is a business plan without a plan on how to obtain funding?

The Small Business Administration has an example for a pizza restaurant that theoretically needed nearly $20k to make it through their first month.

In our video, How to Start a $500K/Year T-Shirt Business (Pt. 1 ), Sanford Booth told us he needed about $200,000 to start his franchise and broke even after 4 months.

Freshbooks estimates it takes on average 2-3 years for a business to be profitable, which means the fictitious pizza company from the SBA could need up to $330k to make it through that time and still pay their bills for their home and pizza shop.

Not every business needs that much to start, but realistically it’s a good idea to assume that you need a fairly large cushion.

Ways to get funding for a small business

There are a variety of ways to cover this. the most common are:

  • Bootstrapping – Using your savings without external funding.
  • Taking out debt – loans, credit cards
  • Equity, Seed Funding – Ownership of a percentage of the company in exchange for current funds
  • Crowdsourcing – Promising a good for funding to create the product

Keep reading for more tips on how to write a business plan.

How funding will be used

When asking for business financing make sure to include:

  • How much to get started?
  • What is the minimum viable product and how soon can you make money?
  • How will the money be spent?

Mike emphasized two aspects that should be included in every plan, 

How to Write a Business Plan Resources

Here are some links to a business plan sample and business plan outline. 

  • Sample plan

It’s also helpful to follow some of the leading influencers in the business plan writing community. Here’s a list:

  • Wise Plans –  Shares a lot of information on starting businesses and is a business plan writing company.
  • Optimus Business Plans –  Another business plan writing company.
  • Venture Capital – A venture capital thread that can help give you ideas.

How to Write a Business Plan: What’s Next?

We hope this guide about how to write a simple business plan step by step has been helpful. We’ve covered:

  • The definition of a business plan
  • Coming up with a business idea
  • Performing market research
  • The critical components of a business plan
  • An example business plan

In addition, we provided you with a simple business plan template to assist you in the process of writing your startup business plan. The startup business plan template also includes a business model template that will be the key to your success.

Don’t forget to check out the rest of our business hub .

Have you written a business plan before? How did it impact your ability to achieve your goals?

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How to Price Pressure Washing Jobs: The Ultimate Guide

Are you wondering how to price pressure washing jobs right?

Pricing your cold water cleaning services correctly is crucial to creating a profitable pressure washing company. You’ll need to understand how to measure linear footage, convert it to square feet, pick a pricing strategy, then add markup and profit margins.

Joshua Brown was approached by an investor and thought the investor was crazy because he didn't need money. He needed a sales person. That's how he met Brady who became a part owner and generated $1m in sales his first year with the company.

We’ll share what you need to go from the linear foot to a printed estimate for your potential customer. We’ll even provide a calculator and estimate template for you to use when you estimate pressure washing jobs

Get ready to find out how to price a power washing job.

How to price pressure washing jobs

There is a well-defined strategy you can use when learning how to charge for pressure washing. You’ll want to follow the steps listed below

[su_note note_color="#dbeafc"]

Calculate the square footage of each surface

Choose how to price pressure washing jobs, calculate pressure washing services overhead costs, add your profit margin, how much should i charge for pressure washing, provide a pressure washing job estimate.

  • Know when to adjust your pressure washing prices [/su_note]

Keep reading to learn how to price pressure washing jobs.

Aerial shot of residential property with markup showing how to calculate square footage of surfaces to be pressure washed

One of the most important factors for pricing pressure washing jobs is the approximate square footage.

Measure the linear footage of each type of material, including driveways, fences, and patios. You’ll want to measure the length, width, and height of each area using a laser measure or tape measure.

Next, you’ll want to calculate the square footage by using one of the following formulas:

• Horizontal Surfaces: Length x Width • Vertical Surfaces: Height x Width

Man pressure washing a residential property with "price per hour" and a clock painted on siding

There are three main ways to price a pressure washing job. Choose which of the pressure washing pricing strategies works best for your business.

Learn how Brown's Pressure Washing prices their jobs in the interview below.

If you enjoyed the interview, go check out the free pressure washer course .

Pressure washing prices per hour

Charging a pressure washing hourly rate is the best way to make sure all your time is covered. Unfortunately, customers may not like an hourly rate for pressure washing because it involves uncertainty.

When you send a new employee, the job might take twice as long because they need to learn the processes of your company. The customer shouldn’t have to pay for that.

If you’re certain an hourly rate will work best for you, consider charging between $25 and $100 per hour depending on the job size, the equipment you’ll use, and your location.

How much to charge for pressure washing per square foot

A square-foot pricing model works best when you are pressure washing multiple surfaces. You’ll want to charge between $0.10 and $0.50 per square foot . Make sure to consider the location and job scope when choosing your square foot billing rate.

Use a flat rate pricing strategy

Concept of a business owner sitting with laptop and paperwork and considering how to price pressure washing services

Customers love flat rate pricing because they know exactly how much they will spend. Unfortunately, a new pressure washing business may not be good at estimating time and materials.

This strategy is best for experienced pressure washers. You can always calculate the cost per square foot or hour, then convert it to a fixed cost estimate. Most pressure washers charge a flat rate of between $90 and $200 for each surface.

Power washing pricing factors

Consider each of these when you quote pressure washing jobs:

  • Accessibility: Difficult-to-reach spots like roofs and buildings blocked by bushes will take longer to pressure wash.
  • Competitive pricing: Your pressure washing services should be competitive with other pressure washing companies.
  • Job site cleanliness: Excess dirt, grease, mold, and oil will likely require stronger chemicals and may take longer to clean.
  • Property size: Larger properties will take more time and materials to clean than smaller properties.
  • Property type: Commercial pressure washing jobs are normally more expensive than residential pressure washing jobs.
  • Supplies and equipment: Ladders or other equipment may increase the risks and time to complete the job and should impact pressure washing job prices.

Next, you’ll want to calculate the pressure washing cost to your business.

Overhead shot of hands with brightly painted nails counting cash over a calculator and memo pad with the words "overhead cost"

Pressure washing businesses have overhead costs that need to be included in your pressure washing business prices. You’ll want to include operating expenses, which include:

  • Business insurance payments
  • Pressure washer equipment maintenance
  • Gas and vehicle maintenance
  • Pressure washing marketing costs
  • Pressure washing business software
  • Employees' salaries, if applicable

Start with the overall cost of administration. Then calculate the overhead cost per billable hour. You should assume that you can bill 1,000 annual hours per pressure washer. Use this formula:

Annual Overhead Costs ÷ (1,000 x Number of Pressure Washers) = Hourly Overhead Costs

Next, use your hourly overhead costs from the formula above to calculate how much to charge for power washing. You’ll want to multiply the hourly overhead costs by the estimated pressure washing hours.

Hourly Rate = Hourly Overhead Costs x # Of Hours It Takes to Complete the Job

Finally, add the costs for materials like cleaning chemicals that will be used on the job. You’ll probably want to charge extra to cover the time and fuel to get materials.

Hand holding a money bag with word "margin" printed on it, cash flying around in the foreground and background

You’ll want to add a markup when you quote pressure-washing jobs. The markup is what you’ll take home as your profit margin on top of your service price, overhead costs, and material costs.

According to IBIS World, a small business owner in the pressure washing industry will normally take home 8.8%, but many have higher profit margins.

If you want to make 20%, calculate how to bid pressure washing jobs using the formula below to get your margin:

(Pressure washing service cost + overhead cost + material cost) x 0.20

Alternatively, you can use the formula below to calculate how to price a pressure-washing job.

(Pressure washing service cost + overhead cost + materials cost) x 1.20

The number from this equation can go right on your pressure washing quote as the pre-tax total.

Now, you have all the pieces to understand how to price out pressure washing jobs. Just add together the power washing costs, overhead, materials cost, and profit to calculate what to charge for pressure washing.

Your power washing quotes for pressure washing a driveway might look similar to the numbers below:

• Square footage : 1,000 (20’ x 50’) • Service cost: $350 ($0.35 per square foot x 1,000 square feet) • Overhead cost: $9 ($9,000 ÷ 1,000 billable hours) • Materials cost: $41 (pressure washer detergent and degreaser) • Profit markup: $80 (($350 + $9 + $41) x 0.20) • Total: $480

Pro Tip for Power Washing Houses: Psychologically, customers tend to like spending when totals end in 9, so I would probably round up to $489 or $499.

Printed pressure washing estimate

As a professional power washer offering commercial cleaning of garage floors, driveways, siding, and other outdoor surfaces, you’ll want a pressure washing contract template to send to your customers.

You can write everything down while you estimate power washing jobs or use an electronic device to create a more professional-looking estimate for your customer to approve.

Check out our free pressure washing estimate template .

A power washing services estimate should include:

  • Your pressure washing business logo, name, and website in the top left
  • Your phone number, email address, and business location in the top right
  • The customer’s name, phone number, email address, and address
  • Quote number and date
  • Pressure washing services, description, quantity, unit cost, and total costs
  • Notes including how long the estimate is valid (for example 30 days from quote date)
  • Total costs for the power washing job, including tax

Know when to adjust your pressure washing prices

How you bid a pressure washing job will change as your business grows. Power washing jobs might need different pricing strategies because of inflation or a water company rate hike. Be prepared to change your billing on a quarterly or annual basis.

Next, we discuss some reasons why you might adjust your pricing strategy when you estimate power washing pricing.

How to quote pressure washing jobs: Increasing prices

Two men in orange work coveralls discussing when to increase their commercial pressure washing prices

You might choose to increase your commercial pressure washing prices for some of the following reasons:

  • You add new services like roof cleaning
  • Demand for power washing jobs increases
  • You want to reduce your interactions with difficult customers
  • Wages, water, fuel, overhead, or other business expenses increase
  • You change from flat rate pricing to square footage pricing

Make sure to provide a notice to your pressure wash customers when you plan to change their pricing. If they have a power washing contract, you may be locked into the flat rate until your contract renewal, unless you have a specific increase in price per period.

You might also want to decrease your power wash fees. Next, we discuss how to charge for power washing at reduced rates.

How to bid on pressure washing jobs: Discounts

When you want to lower your prices below what pressure washing typically costs, make sure to create a line item in your estimate that notifies the customer that power washing typically costs more than they’ll pay for the current job.

You might do that by adding a line that looks similar to the one below.

You might want to offer a pressure washing discount when you:

  • Get your first customers after starting a commercial power washing business
  • Serve multiple clients who live near each other
  • Upsell customers to provide multiple services at once
  • Your power washing business enters long-term contracts

Check out our Pressure Washing Course

We've partnered with the team at Brown's to help you become more successful in your pressure washing business. Take the free training to learn strategies that Joshua and team use to earn $2 million per year!

More pressure washing resources

You can find pressure washing gear on the UpFlip Amazon Store or check out some of our blogs to learn more about pressure washing businesses.

• Starting a Pressure Washing Business • 301 Unique Cleaning Business Name Ideas (2023) • How to Start a $75K/Month Car Detailing Business (2023)

Now you know how to price commercial pressure washing jobs

At this point, you should have a clear answer to the question “How much do pressure washers charge?” We discussed:

  • Taking measurements to calculate square feet from linear footage
  • Pricing based on square footage, time, and a flat rate
  • How to include overhead in your estimates
  • Adding profit to your bids
  • Calculating the total cost of cleaning
  • Creating a customer quote
  • How to increase or discount your prices in just a few clicks

Whether you’re using hot water or cold water cleaning to remove dirt, oil, or grease stains, you can make a great living if you charge the right amount per square foot.

How much should you charge in your area?

7 Proven Business Growth Strategies to Implement Going Into 2024

Want to go into 2024 with new business growth strategies to help you succeed?

We’ll discuss strategies that can help you improve your small business revenue and profit. We’ve taken advice from thousands of small business owners and provided seven actionable steps to grow your business before the year ends.

We’ll discuss why you need a business growth strategy, seven strategies to consider, how to implement the business growth strategies, and how to monitor the results of your business growth initiatives.

[su_note note_color="#dbeafc"] By the end of this article, you’ll have the inspiration you need to make the most of Q4 and lead your business into the new year with confidence. Click on any of the links below to jump ahead.

Why you need a business growth strategy

Growth strategies to consider, how to implement a business growth strategy, how to measure business growth.

  • What are your favorite business growth strategies? [/su_note]

Every small business should have strategies for business growth. As famed business coach Tony Robbins says, “If you are not growing, you are dying.”

Company growth strategies will help you create strategic growth opportunities.

The best growth strategies are the ones that expand your revenue with little to no increase in your marketing or sales budget besides a potentially one-time expense.

Business consultant gesturing to an organic growth bar chart during a growth strategy presentation

Business expansion requires a variety of strategies to both find new potential customers and build better relationships with existing customers. Top strategies that business owners suggest (and that we get behind enthusiastically) include:

  • Automate your business processes.
  • Personalize marketing strategies.
  • Reward customer loyalty.
  • Cut spending on underperforming strategies.
  • Prepare customers for upcoming price increases.
  • Offer holiday discounts.
  • Celebrate your wins.

Automate your business processes

All growth strategies should consider how you will implement automation within your business. Successful companies across every industry recommend using automation for repetitive tasks like emails, review requests, lead generation, and more.

With tools like ChatGPT and other AI software, automation will become an even bigger part of strategic growth initiatives.

Neel Parekh started MaidThis and explained how he used the automation growth strategy to help with market expansion that earns the remote cleaning business $1.5 million a year.

We use an automated five-step recruiting process. That includes:

  • Initial screening call that asks questions like do they have business insurance and licenses.
  • Then we conduct a second Zoom call to see if they show up and how they interact.
  • Send them on a test job.
  • Officially onboard.
  • Monitor what they do.

Personalize marketing strategies

Small things like including a person's name in an email, sending them a free gift during their birthday month, and other personalized marketing efforts can be automated and provide excellent growth marketing strategies.

Digital marketing offers so many tools for marketing growth strategies that there’s no reason not to include personalization in a marketing strategy. Check out HubSpot’s contextual marketing course to learn how personalized you can make your digital assets.

Craig Watson, the owner of Baked Cravings, explained the key to his growth strategy:

[su_quote]The key to growing [the business] is knowing exactly who you are marketing to.[/su_quote]

Learn more about Baked Cravings in this in-depth interview.

Reward customer loyalty

Another marketing growth strategy small businesses should consider is creating a loyalty program. One of the best ways to grow your business is to increase sales from your existing customer base.

KPMG found that seven factors impact customer loyalty the most. Your loyalty program can help with everything but product quality and consistency.

Consider using a loyalty program as an effective growth strategy for your products or services by offering

  • Quick customer service
  • Easy returns
  • Suggestive selling to your target audience

Check out Referral Rock for reviews of loyalty software to grow your business.

Mike Andes, founder of mega-successful Augusta Lawn Care, talks a lot about how to build your brand to build a loyal customer base. He used Starbucks as a growth strategy example:

[su_quote]Your brand has to constantly evolve, or it dies. If you look at Starbucks, they change all kinds of things: subscriptions, loyalty programs, social initiatives, and other things. All that’s branding.[/su_quote]

Hear more from Mike below.

Cut spending on underperforming strategies

Another way to grow your business is to stop wasting money on products or services that aren’t helping you in the existing market. This frees up money for you to spend on your growth strategies, existing products, or services that your target market wants.

You can apply this strategy by looking at keywords with high cost-per-click and low conversion rates and removing them from paid ad campaigns. You might also want to remove products that have been on the shelf for a long time from your inventory.

Afshan Abbas explained

[su_quote]When you’re starting a shoe company, figure out what your niche in that shoe business would be because it’s a very crowded market. And if you are going to do something that other people are doing, it will be a really hard sell.[/su_quote]

Prepare customers for upcoming price increases

Another growth strategy that can work remarkably well is notifying customers about upcoming price increases to existing products or services.

Given many small businesses raise their prices near the beginning of the year, you can encourage people to book and pay for your services (or purchase products) before the price change so they get the current pricing.

Your customers save money, and it helps you meet your goals in your business growth plan. Best of all, this business growth strategy costs you barely anything.

Big Frog franchise owner Sanford Booth uses a similar growth strategy when he hits slow times:

[su_quote]When I hit slow times, I reach out to previous customers and see if they need anything. The follow-up will often help me make it through tougher times.[/su_quote]

Check out our interview with him below.

Offer holiday discounts

As you enter the fall and winter months, you can use discounts as a growth strategy. Help your business grow by increasing sales during commonly slower months. This is especially effective if you own a service business that can offer to help with the challenges people face when they have family come into town.

You might also tap into untapped markets. For instance, Jackson Blackburn runs a window-washing business that makes around $100K monthly. He offers Christmas light installation during the winter months to level out some of the seasonal fluctuations.

Celebrate your wins

Business owners want sustainable growth consistently, but sometimes, they forget that a crucial part of the business growth is the employees who work with them.

Whether you are a solopreneur or leading a small business that has sustained growth for decades, take the time to celebrate when you meet growth strategy goals, complete a project, or someone has a memorable life event.

A great company culture will refresh you and prepare you to concur new markets or goals. Mike Andes experienced this as he pursued his market expansion strategy and sold more than lawn care franchises. He told us:

[su_quote] When a business grows too fast, it becomes a mess; you’re always playing catch up, you are bringing on more people, and it can cause chaos. This is typically the time when owners give up on small businesses. [/su_quote]

Take the time to celebrate wins before taking on the next leg of your market expansion goals.

Editor’s Pick

We have some fantastic editors at UpFlip who sometimes share their stories about small businesses and strategies that inspire them. Forest & Meadow , an herbal shop, shared the post below to celebrate their team—and it got our editor thinking about which Forest & Meadow teas and tinctures she might want to buy now that it’s getting cold outside.

View this post on Instagram A post shared by Forest & Meadow Herbal Shop (@forest.and.meadow)

Mike Andes—shown holding cash and gesturing to a residential property in the background—is a great example of a business owner trying new markets as he grew from lawn care into real estate

To create a successful growth strategy, you’ll need to:

  • Download a growth strategy template.
  • Identify how you want your company to grow.
  • Perform market research.
  • Define your growth goals.
  • Plan for growth.
  • Get the tools you need for your growth strategy.
  • Execute the growth strategy.

Download a growth strategy template

One of the best ways to start working on a growth strategy is to download a template to help you get started. Download our growth strategy plan template .

Identify how you want your company to grow

Consultant in a board room presenting a market penetration plan using a slide with a bar chart and text reading "diversification strategy", "strategic partnerships", "market expansion", "product expansion", and "acquisition strategy"

In this section, you’ll explain the growth strategy you are trying to achieve. Some standard growth strategies include:

  • Market expansion

Strategic partnerships

Product expansion, acquisition strategy, diversification strategy, market development.

A market expansion strategy focuses on entering a new geographic market once you can no longer increase your market presence in your current market. You might also hear this called market development or a market penetration strategy.

This strategy must consider new regulations, cultural differences in the new market, and how currency conversion might impact your company.

Achieving a market penetration strategy will also require comparing the demand and benefits of entering potential markets to decide which new market is right for your company.

Strategic partnership concept showing Mt. Baker Window Cleaning Owner next to text that reads "Strategic Partnerships" and icons including a jigsaw puzzle, person thinking, gears, and bar chart

Companies form strategic partnerships in numerous ways to increase business growth. They might form a partnership to enter new markets using each other's distribution channels, or they might share valuable insights, internal resources, and technology for new product development.

When a company’s existing products are not creating revenue growth, it might choose to start product development to expand its product line. Using product expansion helps you increase revenue by providing new products to both new and existing customers.

This product-led growth may be costly, depending on the industry. Increasing a product line can cost thousands to millions of dollars through the product development process.

While product expansion can increase returns, you should conduct market research to verify that the current market needs the new product. Otherwise, a significant investment in research and development (R&D) may fail to create the product-led growth you’re after.

Screenshot of a DealRoom acquisition strategy article

Acquiring assets can be a successful form of business growth. You see growth strategy examples using the mergers and acquisitions (M&A) business model in most major corporations.

The higher cost of capital has slowed some growth in business mergers, but industries like healthcare, materials, and energy are still seeing significant market consolidation.

When you buy a company, you get its existing market share, its customers, and industry research, and you may be able to save money by consolidating systems and positions.

This strategy can be a great way of increasing your market share in the same market or entering a new market. You’ll be able to pursue new customer segments, reduce customer acquisition costs, and increase your company’s market share.

That doesn’t mean this strategy is without its problems. While there are plenty of growth examples, everything from paying too much for a company to a lack of synergy and poorly integrating the two companies are risks of an acquisition growth business.

Another market growth example is diversifying to increase your total addressable market. There are four primary ways to diversify:

  • Vertical integration: In this scenario, you would buy the market inputs used for your product. For instance, a gas station might buy oil fields, pipelines, refineries, and tankers to deliver the gas.
  • Horizontal integration: A cleaning company might add power washing, window washing, or other cleaning services that service the same market.
  • Concentric diversification: You see market development using this strategy when cell phones and other technology companies upgrade existing products to use new technology.
  • Conglomerate diversification: This involves buying companies in completely unrelated industries. Berkshire Hathaway is the most well-known conglomerate. Finding ways to market to the new audience using this strategy may be challenging.

Perform market research

Screenshot of UpFlip’s market research article in the background and Neel Parekh, CEO and founder of MaidThis, holding a globe in the foreground

You’ll want to research how other businesses in your industry are approaching growth, what customers want, and what software and tools are available to pursue your growth strategy.

Pro Tip: Learn more about performing market research .

Define your growth goals

Whichever growth strategy you use, you’ll need to define your goals, the metrics you’ll use, and the level of improvement you’ll need to see to call the strategy a success. We discuss more about key performance indicators in our one-page business plan .

Plan for growth

At this point in the process, you need to detail the exact approach you’ll use to accomplish your growth strategy. You’ll want to define the tasks, time, resources, and parties involved to achieve the market development strategy you’re going to try.

The more detailed you can be in this step, the better. You’ll have a resource for keeping yourself on track and helping others picture how the process will work.

Get the tools you need for your growth strategy

Google Meet concept showing someone participating in a virtual meeting on their laptop with the Google Meet logo hovering above the screen

Once you’ve created the plan, it’s time to gather everything and everyone you need to accomplish the task. You might need Zoom or Google Meets communication tools if you are working with remote teams. If you aren’t using one yet, you may want to invest in a CMS for small business , too.

Pro Tip: Make sure to get multiple bids if you are using external service providers.

Execute the growth strategy

The final step is executing the growth strategy and measuring its market penetration. Whether you’re lowering prices or using increased paid advertising, you’ll want to make sure that your business growth strategy is meeting your goals and adjust as you go.

Next, we’ll discuss ways to measure your business growth strategy to understand if it is successful.

Measuring growth strategy success concept showing an upward-trending bar chart drawn on a chalk board and someone measuring it with a ruler

You’ll need to measure the success of your business growth strategies, and there are numerous ways to measure the growth. Some common ways to measure the success of business growth include:

  • Revenue: The easiest and most immediate way to measure the success of any business growth strategy is your revenue growth. You’ll be able to see year-over-year trends quickly if you are keeping records of daily numbers.
  • Profit: Profit is another excellent way to identify whether business growth strategies are working. If your gross and net profit is higher, you’re making more money, but it’s even better when your profit margins increase with your revenue.
  • Market share: When your business growth strategy includes goals to increase your market penetration, you may not measure pure revenue but the change in your existing market share. This is good when you want to verify that you are growing faster than overall market expansion.
  • New customers: Along with measuring your market share, you may also want to measure the number of new customers you’ve attracted since implementing your new strategy.
  • Customer lifetime value: Achieving growth from existing customers means you increase sales to the customers you already have. One of the easiest ways to measure increased revenue per customer is by looking at the change in average lifetime customer value.
  • Customer retention: Measure customer satisfaction to establish whether you are meeting the expectations of your customer base. You can also use churn rate to measure the amount of your customer base you are losing.
  • Team size: A business owner can also measure their growth goals by looking at their team’s size. You might also use revenue per employee to measure whether your growth in revenue is increasing faster than you’re hiring.

What are your favorite business growth strategies?

One of the reasons we love what we do is that we get to learn from hundreds of brilliant and successful people. We have a feeling that’s why you keep coming back, too.

We love hearing about other people succeeding. Share your stories in the comments below. What business growth strategies have you tried, and how did they turn out?

How to Value a Business: If You’re Looking to Buy Or Sell

The Challenges of Valuing a Business

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  • Drying (that’s because they weigh less, so they can more shipped more cheaply)
  • Shipping to the processing plant
  • Reconstituting them by adding water
  • Adding green dye (SURPRISINGLY ENOUGH!)
  • Putting them into cans

What Else You Should Know

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I’d Buy THAT for a Dollar

How negotiating affects price.

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When Comparisons Become Meaningless

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The Goodwill Factor

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  • EXPERIENCES

B.Y.O.A. (Bring Your Own Assets)

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Business Valuation Formulas

Asset-based method.

Business Valuation Method

  • $20,000 CASH
  • $130,000 BUILDING
  • $25,000 FLEET VEHICLES
  • $25,000 INVENTORY AND MACHINERY
  • $85,000 MORTGAGE
  • $17,000 WORKING CAPITAL LOAN
  • $40,000 ACCOUNTS PAYABLE

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How Accurate is Revenue Model Business Valuation?

Discounted cash flow.

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Come Up with A Range of Values

Range of Values

  • BUILDING $250,000
  • EQUIPMENT $15,000
  • FIXTURES $10,000
  • CASH $25,000
  • $10,000 MORTGAGE
  • WORKING CAPITAL LOAN OF $25,000

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Home > Business > Business Startup

How To Write a Business Plan

Stephanie Coleman

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Starting a business is a wild ride, and a solid business plan can be the key to keeping you on track. A business plan is essentially a roadmap for your business — outlining your goals, strategies, market analysis and financial projections. Not only will it guide your decision-making, a business plan can help you secure funding with a loan or from investors .

Writing a business plan can seem like a huge task, but taking it one step at a time can break the plan down into manageable milestones. Here is our step-by-step guide on how to write a business plan.

Table of contents

  • Write your executive summary
  • Do your market research homework
  • Set your business goals and objectives
  • Plan your business strategy
  • Describe your product or service
  • Crunch the numbers
  • Finalize your business plan

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Step 1: Write your executive summary

Though this will be the first page of your business plan , we recommend you actually write the executive summary last. That’s because an executive summary highlights what’s to come in the business plan but in a more condensed fashion.

An executive summary gives stakeholders who are reading your business plan the key points quickly without having to comb through pages and pages. Be sure to cover each successive point in a concise manner, and include as much data as necessary to support your claims.

You’ll cover other things too, but answer these basic questions in your executive summary:

  • Idea: What’s your business concept? What problem does your business solve? What are your business goals?
  • Product: What’s your product/service and how is it different?
  • Market: Who’s your audience? How will you reach customers?
  • Finance: How much will your idea cost? And if you’re seeking funding, how much money do you need? How much do you expect to earn? If you’ve already started, where is your revenue at now?

small business bureau business plan

Step 2: Do your market research homework

The next step in writing a business plan is to conduct market research . This involves gathering information about your target market (or customer persona), your competition, and the industry as a whole. You can use a variety of research methods such as surveys, focus groups, and online research to gather this information. Your method may be formal or more casual, just make sure that you’re getting good data back.

This research will help you to understand the needs of your target market and the potential demand for your product or service—essential aspects of starting and growing a successful business.

Step 3: Set your business goals and objectives

Once you’ve completed your market research, you can begin to define your business goals and objectives. What is the problem you want to solve? What’s your vision for the future? Where do you want to be in a year from now?

Use this step to decide what you want to achieve with your business, both in the short and long term. Try to set SMART goals—specific, measurable, achievable, relevant, and time-bound benchmarks—that will help you to stay focused and motivated as you build your business.

Step 4: Plan your business strategy

Your business strategy is how you plan to reach your goals and objectives. This includes details on positioning your product or service, marketing and sales strategies, operational plans, and the organizational structure of your small business.

Make sure to include key roles and responsibilities for each team member if you’re in a business entity with multiple people.

Step 5: Describe your product or service

In this section, get into the nitty-gritty of your product or service. Go into depth regarding the features, benefits, target market, and any patents or proprietary tech you have. Make sure to paint a clear picture of what sets your product apart from the competition—and don’t forget to highlight any customer benefits.

Step 6: Crunch the numbers

Financial analysis is an essential part of your business plan. If you’re already in business that includes your profit and loss statement , cash flow statement and balance sheet .

These financial projections will give investors and lenders an understanding of the financial health of your business and the potential return on investment.

You may want to work with a financial professional to ensure your financial projections are realistic and accurate.

Step 7: Finalize your business plan

Once you’ve completed everything, it's time to finalize your business plan. This involves reviewing and editing your plan to ensure that it is clear, concise, and easy to understand.

You should also have someone else review your plan to get a fresh perspective and identify any areas that may need improvement. You could even work with a free SCORE mentor on your business plan or use a SCORE business plan template for more detailed guidance.

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The takeaway

Writing a business plan is an essential process for any forward-thinking entrepreneur or business owner. A business plan requires a lot of up-front research, planning, and attention to detail, but it’s worthwhile. Creating a comprehensive business plan can help you achieve your business goals and secure the funding you need.

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550+ Free Sample Business Plans

550+ Business Plan Examples to Launch Your Business

550+ Free Sample Business Plans

Need help writing your business plan? Explore over 550 industry-specific business plan examples for inspiration.

Find your business plan example

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Finish your plan faster with step-by-step guidance, financial wizards, and a proven format.

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View all sample business plans

Example business plan format

Before you start exploring our library of business plan examples, it's worth taking the time to understand the traditional business plan format . You'll find that the plans in this library and most investor-approved business plans will include the following sections:

Executive summary

The executive summary is an overview of your business and your plans. It comes first in your plan and is ideally only one to two pages. You should also plan to write this section last after you've written your full business plan.

Your executive summary should include a summary of the problem you are solving, a description of your product or service, an overview of your target market, a brief description of your team, a summary of your financials, and your funding requirements (if you are raising money).

Products & services

The products & services chapter of your business plan is where the real meat of your plan lives. It includes information about the problem that you're solving, your solution, and any traction that proves that it truly meets the need you identified.

This is your chance to explain why you're in business and that people care about what you offer. It needs to go beyond a simple product or service description and get to the heart of why your business works and benefits your customers.

Market analysis

Conducting a market analysis ensures that you fully understand the market that you're entering and who you'll be selling to. This section is where you will showcase all of the information about your potential customers. You'll cover your target market as well as information about the growth of your market and your industry. Focus on outlining why the market you're entering is viable and creating a realistic persona for your ideal customer base.

Competition

Part of defining your opportunity is determining what your competitive advantage may be. To do this effectively you need to get to know your competitors just as well as your target customers. Every business will have competition, if you don't then you're either in a very young industry or there's a good reason no one is pursuing this specific venture.

To succeed, you want to be sure you know who your competitors are, how they operate, necessary financial benchmarks, and how you're business will be positioned. Start by identifying who your competitors are or will be during your market research. Then leverage competitive analysis tools like the competitive matrix and positioning map to solidify where your business stands in relation to the competition.

Marketing & sales

The marketing and sales plan section of your business plan details how you plan to reach your target market segments. You'll address how you plan on selling to those target markets, what your pricing plan is, and what types of activities and partnerships you need to make your business a success.

The operations section covers the day-to-day workflows for your business to deliver your product or service. What's included here fully depends on the type of business. Typically you can expect to add details on your business location, sourcing and fulfillment, use of technology, and any partnerships or agreements that are in place.

Milestones & metrics

The milestones section is where you lay out strategic milestones to reach your business goals.

A good milestone clearly lays out the parameters of the task at hand and sets expectations for its execution. You'll want to include a description of the task, a proposed due date, who is responsible, and eventually a budget that's attached. You don't need extensive project planning in this section, just key milestones that you want to hit and when you plan to hit them.

You should also discuss key metrics, which are the numbers you will track to determine your success. Some common data points worth tracking include conversion rates, customer acquisition costs, profit, etc.

Company & team

Use this section to describe your current team and who you need to hire. If you intend to pursue funding, you'll need to highlight the relevant experience of your team members. Basically, this is where you prove that this is the right team to successfully start and grow the business. You will also need to provide a quick overview of your legal structure and history if you're already up and running.

Financial projections

Your financial plan should include a sales and revenue forecast, profit and loss statement, cash flow statement, and a balance sheet. You may not have established financials of any kind at this stage. Not to worry, rather than getting all of the details ironed out, focus on making projections and strategic forecasts for your business. You can always update your financial statements as you begin operations and start bringing in actual accounting data.

Now, if you intend to pitch to investors or submit a loan application, you'll also need a "use of funds" report in this section. This outlines how you intend to leverage any funding for your business and how much you're looking to acquire. Like the rest of your financials, this can always be updated later on.

The appendix isn't a required element of your business plan. However, it is a useful place to add any charts, tables, definitions, legal notes, or other critical information that supports your plan. These are often lengthier or out-of-place information that simply didn't work naturally into the structure of your plan. You'll notice that in these business plan examples, the appendix mainly includes extended financial statements.

Types of business plans explained

While all business plans cover similar categories, the style and function fully depend on how you intend to use your plan. To get the most out of your plan, it's best to find a format that suits your needs. Here are a few common business plan types worth considering.

Traditional business plan

The tried-and-true traditional business plan is a formal document meant to be used for external purposes. Typically this is the type of plan you'll need when applying for funding or pitching to investors. It can also be used when training or hiring employees, working with vendors, or in any other situation where the full details of your business must be understood by another individual.

Business model canvas

The business model canvas is a one-page template designed to demystify the business planning process. It removes the need for a traditional, copy-heavy business plan, in favor of a single-page outline that can help you and outside parties better explore your business idea.

The structure ditches a linear format in favor of a cell-based template. It encourages you to build connections between every element of your business. It's faster to write out and update, and much easier for you, your team, and anyone else to visualize your business operations.

One-page business plan

The true middle ground between the business model canvas and a traditional business plan is the one-page business plan . This format is a simplified version of the traditional plan that focuses on the core aspects of your business.

By starting with a one-page plan , you give yourself a minimal document to build from. You'll typically stick with bullet points and single sentences making it much easier to elaborate or expand sections into a longer-form business plan.

Growth planning

Growth planning is more than a specific type of business plan. It's a methodology. It takes the simplicity and styling of the one-page business plan and turns it into a process for you to continuously plan, forecast, review, and refine based on your performance.

It holds all of the benefits of the single-page plan, including the potential to complete it in as little as 27 minutes . However, it's even easier to convert into a more detailed plan thanks to how heavily it's tied to your financials. The overall goal of growth planning isn't to just produce documents that you use once and shelve. Instead, the growth planning process helps you build a healthier company that thrives in times of growth and remain stable through times of crisis.

It's faster, keeps your plan concise, and ensures that your plan is always up-to-date.

Download a free sample business plan template

Ready to start writing your own plan but aren't sure where to start? Download our free business plan template that's been updated for 2024.

This simple, modern, investor-approved business plan template is designed to make planning easy. It's a proven format that has helped over 1 million businesses write business plans for bank loans, funding pitches, business expansion, and even business sales. It includes additional instructions for how to write each section and is formatted to be SBA-lender approved. All you need to do is fill in the blanks.

How to use an example business plan to help you write your own

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How do you know what elements need to be included in your business plan, especially if you've never written one before? Looking at examples can help you visualize what a full, traditional plan looks like, so you know what you're aiming for before you get started. Here's how to get the most out of a sample business plan.

Choose a business plan example from a similar type of company

You don't need to find an example business plan that's an exact fit for your business. Your business location, target market, and even your particular product or service may not match up exactly with the plans in our gallery. But, you don't need an exact match for it to be helpful. Instead, look for a plan that's related to the type of business you're starting.

For example, if you want to start a vegetarian restaurant, a plan for a steakhouse can be a great match. While the specifics of your actual startup will differ, the elements you'd want to include in your restaurant's business plan are likely to be very similar.

Use a business plan example as a guide

Every startup and small business is unique, so you'll want to avoid copying an example business plan word for word. It just won't be as helpful, since each business is unique. You want your plan to be a useful tool for starting a business —and getting funding if you need it.

One of the key benefits of writing a business plan is simply going through the process. When you sit down to write, you'll naturally think through important pieces, like your startup costs, your target market , and any market analysis or research you'll need to do to be successful.

You'll also look at where you stand among your competition (and everyone has competition), and lay out your goals and the milestones you'll need to meet. Looking at an example business plan's financials section can be helpful because you can see what should be included, but take them with a grain of salt. Don't assume that financial projections for a sample company will fit your own small business.

If you're looking for more resources to help you get started, our business planning guide is a good place to start. You can also download our free business plan template .

Think of business planning as a process, instead of a document

Think about business planning as something you do often , rather than a document you create once and never look at again. If you take the time to write a plan that really fits your own company, it will be a better, more useful tool to grow your business. It should also make it easier to share your vision and strategy so everyone on your team is on the same page.

Adjust your plan regularly to use it as a business management tool

Keep in mind that businesses that use their plan as a management tool to help run their business grow 30 percent faster than those businesses that don't. For that to be true for your company, you'll think of a part of your business planning process as tracking your actual results against your financial forecast on a regular basis.

If things are going well, your plan will help you think about how you can re-invest in your business. If you find that you're not meeting goals, you might need to adjust your budgets or your sales forecast. Either way, tracking your progress compared to your plan can help you adjust quickly when you identify challenges and opportunities—it's one of the most powerful things you can do to grow your business.

Prepare to pitch your business

If you're planning to pitch your business to investors or seek out any funding, you'll need a pitch deck to accompany your business plan. A pitch deck is designed to inform people about your business. You want your pitch deck to be short and easy to follow, so it's best to keep your presentation under 20 slides.

Your pitch deck and pitch presentation are likely some of the first things that an investor will see to learn more about your company. So, you need to be informative and pique their interest. Luckily, just like you can leverage an example business plan template to write your plan, we also have a gallery of over 50 pitch decks for you to reference.

With this gallery, you have the option to view specific industry pitches or get inspired by real-world pitch deck examples.

Ready to get started?

Now that you know how to use an example business plan to help you write a plan for your business, it's time to find the right one.

Use the search bar below to get started and find the right match for your business idea.

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January 10, 2019, the complete moscow startup city guide, by: anastasia borisova, published on: march 21, 2017.

Russia's capital Moscow is, despite stereotypes, a city developing its entrepreneurial identity. Find out what this city has to offer & what it takes to make it as a startup founder:

Moscow is a charming city that carries the image of several epochs of Russian history and surprises with the number of cultural events taking place during one single day. However, the recent years have made Moscow even more attractive as innovative projects have become the center of business attention and the ecosystem for startups began to grow.

Why Choose Moscow To Found Your Startup?

Being the capital, Moscow always had intensified business life. Now, it is even more saturated as young projects got new opportunities to develop. Let’s see how it happens and where to find support if you are one of those dreamers.

Advantages Of Building A Startup In Moscow:

  • Moscow is the economic center of Russia: forums and meetings take place here, people from different regions and companies can be found.
  • The Russian capital is proud of the saturation of its international connections – from a growing tourist flow to foreign companies departments.
  • It is a modern megacity with proper infrastructure (for instance, free WiFi is available in the streets and on public transport) and a large population (more than 12 million in 2016).
  • Moscow is an educational center. There are a lot of young people with a strong background and passion for changing the world. Sometimes they are ready to wfork for experience only. What’s more, the universities of Moscow create business incubators and offer special business courses.
  • The determination to develop highly innovative industries in Russia is shared by the government and businesses.
  • In general, prospective (or cool) business ideas are the matter of great public interest. Business is the major topic for a lot of media outlets.

What Founders Have To Consider:

  • Networking events are mostly in Russian. It doesn’t mean members of the community don’t speak English (most likely, they do), but the majority of services is in Russian.
  • The attitude towards new projects is rather cautious, though it is really changing now. But still, they often choose a less risky project as a partner (“They don’t believe in startups in Russia!”, entrepreneurs often say).
  • Many founders only rely on their own resources, connections, and skills instead of using special services for new projects.

Though there is a strong belief that founding a startup in Moscow would be very challenging, this perception is changing now. Capital owners learn to work with new small projects, founders learn to communicate with each other and to use available opportunities more efficiently. What is more, there will be no lack of innovations in Moscow as the availability of scientific centers makes the city very potent in constantly providing business with new technologies and ideas for products.

Dive Into Moscow’s Startup Community

The Complete Moscow Startup City Guide

Moscow startup community is represented by young scientists and entrepreneurs on the one side and professional businessmen, coaches, consultants, and experts on the other side. The life of the community is rather rich, it is hardly possible to attend all the meetings and events, but they are really worth visiting. Try the following pages to find them.

Find Info About Upcoming Events, Meetups & Other Occasions:

  • Moscow State University Business Incubator has a very useful news page. Follow them on Facebook or on Vkontakte (which is a Russian social network) to find local events and competitions.
  • Rusbase Media has an online calendar with events of innovations industry taking place across Russia.
  • The state web-portal ‘ Moscow Small Business ’ collects information about upcoming lectures, conferences, and workshops in one calendar.
  • Digital October has an interesting event-list as the place holds educational courses and events for innovative projects. They sometimes have series of weekend educational events devoted to a field of development (e.g. Blockchain Weekend , BioTech Weekend )
  • DI Telegraph is a space for educational and business forums, conferences and lectures.

Media Outlets For Startups:

  • Vc.ru media (created on basis of popular Russian media about IT ‘Zuckerberg will call’) publishes startup news in a separated section, covering interesting (or successful) ideas for projects and business events.
  • Firrma is a media outlet for technological and venture business. There you’ll find announcements of upcoming events and opinions or comments from leading people of different industries.
  • Inc.Russia has special sections for business ideas (‘To invent’) and successful startup stories (‘To take up’).
  • Spark is an online platform for small business communication and exchanging experience. This is where one can find advice or even partners.

Major Events, Festivals Or Conferences:

  • Open Innovations Startup Tour is organized every year to find promising projects in different cities of Russia and the Commonwealth of Independent States. Participants attend workshops, make appointments with mentors and investors and compete for receiving an invitation to Startup Village.
  • Startup Village is an international yearly technological conference for investors, startups, and innovators taking place in Skolkovo . In 2017 the event is planning to attract more than 20,000 participants with 4,000 startups and 1,500 investors.
  • Open Innovations Forum takes place every autumn and is aimed at promoting technological development, enhancing collaboration in innovative business and exchanging experience.
  • Russian Internet Forum and the Conference of the Internet and Business is the major event in the sphere of digital communications in Russia. It is traditionally held as a three-day activity taking place in a holiday residence near Moscow where participants share their views on the development of the Russian digital industry and the Russian Internet.
  • Startup Cup Russia is a part of the global Startup Cup Competition. Projects participate to get feedback from mentors, consulting assistance and financial support.
  • The Startup Of The Year Award from RosBusinesConsulting (RBC) is given to the best projects chosen by both, open public vote and experts’ opinion.
  • The Higher School of Economics holds its’ own Startup Of The Year Award ceremony. They elect best companies in 4 categories: FinTech, hardware, socially important project and global project.

Volunteering Possibilities:

  • Mosvolunteer is an organization connecting managers for meetings, conferences, etc., and those willing to participate in preparation and holding of the events. Mosvolunteer sometimes needs volunteers for business events (Startup Village in 2015 was held with their help ).
  • Check the official pages of the events if you want to attend, they often seek volunteers and publish all the information for possible participation.

Volunteering is quite a common type of collaboration in Moscow so never hesitate and offer your help to event managers or startup founders (even if they don’t look for volunteers, try writing them a letter). People of the sphere will appreciate your determination and interest in their activity.

Choose One Of Moscow’s Coworking Spaces

The Complete Moscow Startup City Guide

As renting an office can turn out to be expensive for small companies (frankly speaking, Moscow is an expensive city not for small companies only), coworking spaces are very popular with startup founders. Residents appreciate the variety of services, round-the-clock access, pleasant atmosphere and the community of creative people that can be found in coworking spaces.

  • #tceh is not simply coworking – it is a place for business courses and useful contacts as well. Founders sometimes meet their investors there or use it as ‘feedback’ facility to discuss their projects with experts. What is more, #tceh enjoys the collaboration with Fund for Internet Initiatives Development .
  • StartHub is a coworking center located in one of the creative centers of Moscow – ‘Flacon’ design-factory. The venue is very popular with artists, designers, and filmmakers because of its’ unusual atmosphere of a former factory. ‘Flacon’ is a symbol of creativity and new approaches towards a common process. A swimming pool, a canteen, and a fitness center are located close to StartHub.
  • Coworking 2.0 was created for both freelancers and young projects. Depending on each resident’s needs, this place offers different sets of services (for instance, a resident can rent a working space for 24/7 access during a whole month or make several reservations for the meeting room only) which allows to be economical and not to pay for unneeded facilities.
  • Work Station has several venues in Moscow. The most famous of them is located at Gorky Park and in summer they open terrace for residents. Another center of Work Station, the biggest of all, is located on the Dmitrovskaya metro station and has a capsular hotel and free breakfasts.
  • Arma Coworking holds business meetings and lectures. Residents can choose to rent a mini-office or simply use the coworking space. Arma is proud of the atmosphere of the place created by the local architecture, residents, and staff.
  • DI Telegraph Coworking is located in the very center of Moscow on Tverskaya Street and has many successful VC, media, IT, and educational projects among its residents.

Get Investment In Moscow

The Complete Moscow Startup City Guide

Moscow enjoys the role of the financial center so many companies and private investors do business here. Besides, government and commercial organizations are interested in innovative projects and create special supporting programs. There are many possibilities to get investment at any stage of the project development.

Incubators:

  • The Higher School of Economics Business Incubator provides two types of programs for startups. Residential program HSE{pro} offers working space and assistance from tax advisory to PR-support. It has been the starting point for successful Russian startups (for instance, TimePad ). The educational program HSE{goods} was designed for those planning to open a social business project. It can help even if the idea of the project is not yet clearly articulated. The fees for incubator services can be delayed in case the resident is a HSE employee or student. HSE itself is known for reinforcing the collaboration between the scientific community, business and government.
  • The Plekhanov Russian University of Economics Incubator supports business teams at early stages or helps realize elaborated ideas in IT, new materials, gadgets, smart house systems and robotics. University students and graduates should represent at least 50% of the team to enter the incubator.
  • Strogino TechnoPark is the venue for innovative projects at any stage. It has coworking, pre-incubator and incubator programs and a prototyping center. Companies at the stage of expansion or growth can become residents of TechnoPark to construct laboratories or production. The major advantage of being a member of Strogino TechnoPark is gaining access to governmental support as the center is working in strong partnership with Business departments of Moscow authorities .
  • Branch Agricultural Business Incubator in Timiryazev Russian State Agrarian University provides agrarian innovative projects with laboratories, science research equipment and coworking spaces. It also attracts investment and expertise. By the end of 2016, there were many interesting projects among the residents of the center, for instance, an online shop delivering weekly sets of local farm products by subscription .
  • MGIMO (Moscow State Institute of International Relations) created completely free incubator for students and graduates. The program has already helped several companies to successfully enter the local market; one of them is Octa Smart Food, the products of which are now sold online and in several stores in Moscow.

Accelerators:

  • SKOLKOVO Startup Academy is an educational facility for founders at any stage. There will be lectures, meetings with business coaches and opportunities to find investment. Entering the community of Skolkovo can be very beneficial as funds, laboratories, consulting services, educational centers and many other business facilities are located there.
  • Future Fintech offers an acceleration program for startups in financial and blockchain technologies, information security, payment instruments, banking and insurance services. They are looking for projects introducing software, marketing, technical or analytical products. Future Fintech attracts practicing specialists in the field to collaborate with residents’ projects and helps to find financial support.
  • Internet Initiatives Development Fund offers an accelerator program for IT-companies that already have created a product and started sales. Each team will come through individually focused consulting services working full-day in the accelerator space. After the program is done, the best companies will have an opportunity to participate in a Demoday and present their products before potential investors and partners. Participants can choose to pay for the program or to give a share in their company as payment.
  • GenerationS is an accelerator program containing several stages from online pre-accelerator to final competition of all participating projects. The results of the pitch session at the competition define the best companies, which then share Grand Prix fund (the fund is said to constitute 15 million rubles or about 242.000 EUR). GenerationS welcomes participants from many fields of innovations: smart city, creative industries, life science, finance and banking technologies, etc.
  • Disruptive has been created by MetaBeta founder and ex-CEO, Dmitry Maslennikov after MetaData founders decided to work separately in 2016. The new program is considered to be more than an accelerator. Though Disruptive doesn’t provide investment, it offers startups help with finding the needed specialists, a marketing strategy or anything the project misses. The company also hires people willing to bring powerful startups to life.
  • Territory is accelerating program in the sphere of production which gives access to an ecosystem consisting of an accelerator, a design center and an investment company. The goal of Territory’s activity is to help implement manufacturing innovative ideas in prototypes and small-scale production, with an eye to further large-scale production and sales.

Grants & Subventions:

  • Innovation Assistance Fund provides investment for research and implementation of innovations. Their Umnik program offers the opportunity to get grants (up to 500.000 RUB or about 8000 EUR) for young scientists developing ideas for projects in IT, medicine of the future, materials, apparatus and bio. The Start program supports startups at early stages. New innovative companies can obtain up to 5 million rubles (80.000 EUR). The supporting plan consists of two parts and two years: during the first year, a team completes research in their field and then, during the second step, the project can receive part of needed investment from the Innovation Assistant Fund (in case the team manages to find some other sources as well).
  • The Skolkovo Fund Granting Program offers many investment opportunities. The preferred fields of projects are energy preservation and efficiency, nuclear technology, space technology and telecommunication, biomedical technology, strategic computer technology and software.
  • The Moscow State Department of Science, Industrial Policy, and Entrepreneurship has created a lot of possibilities for small business development by providing subventions. Besides, there is a chance of getting a low-interest loan from the Venture Investment Development Fund for startups that already get finance help from a private investor. The amount of the loan can be up to two times the amount of the received private investment.
  • Innovative Entrepreneurship Support Fund of the Higher School of Economics holds yearly competitions for startup projects. There can be up to five winners and each can get up to 700.000 rubles (about 11.000 EUR) to implement their ideas or be given consulting assistance from invited experts.

Crowd Investing Platforms:

  • Planeta.ru , by its’ own estimation, has helped to collect more than 589 million rubles (or more than 9.500.000 EUR) by March 2017 (the project started in June 2012). It is one of the earliest and most successful crowd funding platforms in Russia. The project now also provides PR, promotion and education services. Planeta.ru withholds from 10% to 15% of the successfully collected sum (except for charity projects when the fee is not taken).
  • BoomStarter is the crowd funding platform which helps to attract investment for new projects. According to BoomStarter’s rules, the goal of the money collection should be clearly defined and fit one of the 15 set categories created by the platform founders. The fee for the use of the service constitutes 5% of collected sum and is only charged if the needed sum was gained. Apart from the fee, payment systems would withdraw another 5% of the sum and the tax would be collected.

Angel Investors:

  • The National Business Angels Association unites Russian regional angels’ communities connecting startups with investors and helping to develop the venture investment industry in Russia.
  • The Private Capital National Business Angel Network helps to find finance and to organize the presentation of the projects for potential investors withholding 5% of the successfully invested sum.

Venture Capital Investors:

  • Internet Initiatives Development Fund selects best companies completing its accelerating program and provides an opportunity to get up to 25 million rubles (400.000 EUR) for project development.
  • Altair Fund invests in projects at early stages in mobile and IT spheres.
  • Moscow Seed Fund – a co-investment fund of Moscow, is providing additional finance for technology innovation projects in case they obtain support from other investors.
  • Starta Capital was founded in 2011 in Moscow and now also has a department and an accelerating program in New York. The company provides investment for technological projects.
  • The Untitled Ventures collaborate with cloud technology startups with an already elaborated product. The company has also created The Untitled club of private investors for co-financing projects.
  • Bright Capital is a venture capital company with the main focus on CleanTech, BioTech, IT, and telecom projects. Bright Capital supports projects from all over the world and invests at any stage of a company’s development.
  • Addventure Fund is the former holder of Delivery Club – a successful Russian startup project that introduced a platform for food delivery.

Other Investment Opportunities:

  • The Russian Venture Company does not invest itself but unites many venture investment providers from different spheres. A special form will help projects to find a fund among investors of RVC depending on the project’s field, goals and needs.
  • RusNano works as a co-investor, financing in high-tech production chains or technologies at early stages. The projects applying for support should be nanotech-related and Russia based.
  • StartTrack is a platform that helps investors in finding startups and helps projects in finding investment. The platform was created with the support of Internet Initiatives Development Fund . Using StartTrack is beneficial for both investors and startups as each new member of the platform is carefully checked. Entering projects should provide business development indicators and update them each month.
  • Pipeline is an online service of Rusbase that allows entering a network and finding an investor from the partners of Rusbase. The company also organizes meetings with investors in Speed Dating format which lets investors get to know several projects during one evening and gives startups a chance to be presented to many potential investors.
  • ToWave is one more online platform for investors and startups with many successful venture funds on the list of investors.
  • Start2Up is an advertising service bringing together those who need investment and those who look for a project or look for partners to start a new business. There are a lot of advertisements from different regions of Russia.

As one of Moscow startup founders said, “Despite the wide-spread prejudice, a project with a good idea would be able to find investment in Moscow”.

Seek Further Advice In Moscow

The Complete Moscow Startup City Guide

  • MSU Science Park provides assistance and consulting at any stage and lends spaces for technology innovations companies.
  • The Innovative Navigator around Moscow can help to find an incubator or learn about the support a new project can get from authorities.
  • Moscow Small Business web-portal can be useful for checking tax regime, possibilities for getting subventions and working spaces in Moscow. Moreover, the organization provides advisory for entrepreneurs concerning starting and running a business in the city.

So be brave and join the community of people breaking stereotypes. Moscow is a city that challenges you to make the world better and, as you see, the chance of improving the world is real!

_______________________

The guides are like startup communities – they constantly change and grow. Make sure to check for updates and if you have something to add to one of them or want to publish one for your city, get in touch right away ! And don’t forget to enrich the startup ecosystem by creating your company profile at StartUs!

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The Small Business Bureau - Promoting Entrepreneurship and Supporting Small Businesses Nationwide

Register online today to become a client, are you planning to start up a business or do you have an existing business and need guidance if yes, then you should contact the small business bureau by telephone or email. telephone - 226-8120 or 608-6504 email - [email protected].

 SBB Required Documents  (Submit scanned copy)

  • SBB Registration Form ( Download form here )
  • National Identification Card 
  • GRA TIN Certificate
  • GRA Compliance Certificate 
  • NIS Document 
  • Business Registration

Our Services

Small business development grants.

Our clients can access grants of up to $500, 000 GYD.

Small Business Development Loans

We provide collateral guarantee for loan clients with interest rates at 6% up to $30, 000, 000 GYD.

Business Incubator Centres

We have business incubators: located at Belvedere (Berbice) and Lethem.

Entrepreneurship Awareness Session

Want to know about entrepreneurship? We have monthly awareness sessions.

Business Support

Need administrative resources to succeed? We offer support to businesses when needed.

Regional Help Desk

Have trouble reaching us? We have help desks located in various administrative regions.

Small Business Development Grants Notice

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If you are an employee of an organization which is government affiliated, then you are not eligible for a small business development grant. However, you can apply for a small business development loan.

Government affiliated organizations include:

  • – Ministry Offices 
  • – Semi-autonomous agencies (e.g. GNBS, SBB, GGMC, etc)
  • – Regional Democratic Councils & Town Councils 
  • – Any Government-owned organization (e.g. Public Schools, etc)

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Moscow's High Rise Bohemia: The International Business District With No Business

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  • Written by Dario Goodwin
  • Published on March 17, 2015

The Moscow International Business Center (Also known as Moskva-City ) was meant to be Russia ’s ticket into the Western world. First conceived in 1992, the district at the edge of Moscow’s city center is intended to contain up to 300,000 inhabitants, employees and visitors at any given moment and, when completed, will house over 4 million square meters of prime retail, hotel and office space to create what the Russian government desired most from this project: an enormous financial district that could dwarf London’s Canary Wharf and challenge Manhattan . Twenty three years later though, Moscow-based real estate company Blackwood estimates that as much as 45% of this new space is entirely vacant and rents have plummeted far below the average for the rest of Moscow. The only press Moskva-City is attracting is for tenants like the High Level Hostel , a hostel catering to backpackers and other asset-poor tourists on the 43rd floor of the Imperia Tower , with prices starting at $25.50 for a bed in a six-person room. This is not the glittering world of western high finance that was envisioned back in the post-Soviet 90s; but what has it become instead?

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As one might expect from a project of this sheer ambition, Moskva-City has a troubled past. The economic crash in 2008 hit Russia hard enough to evict the previous Mayor of Moscow , Yuri Luzhkov, who had been a cheerleader for the district, and replace him with the considerably more austere Sergei Sobyanin, who famously declared that the whole idea was an “urban planning mistake.” But as recently as 2013, the Wall Street Journal was triumphantly claiming that Moskva-City had risen from the dead, citing 80% occupancy rates and glowing quotes from industry insiders claiming that Moskva-City was the "place to be." Driven by record highs in oil prices, Moscow looked poised to become the next Dubai .

Instead, Moscow is now in the grip of an economic winter prompted by western sanctions and drops in the price of oil. The large financial groupings that Moskva-City was meant to shelter have been warned off by their inability to issue credit to international markets, for example - but Moskva-City isn’t just an Empire State Building left empty by the Great Depression.

A fundamental problem that is holding Moskva back compared to the rest of Moscow is the simple fact that currently, getting to Moskva-City is nigh-on impossible at peak hours. Moscow has long been plagued with transport problems, ever since the government failed to match the dramatic expansion of the city with a dramatic expansion of the transport system after the Second World War. Despite being only 2.5 miles from the Kremlin , Moskva-City is only just inside the ring road that bounds the city center and which acts as the only real transport link to it (and as a result, is clogged by construction vehicles.) A railway and metro hub has been finished, but so far only runs a one-stop shuttle service to the closest Metro station that is actually integrated with the rest of Moscow Metro. The isolation of the outer districts is a large, negative part of the Moscow psyche, and it’s not surprising that this is driving away the globetrotting financial elite this project was meant to attract.

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The project is managed by architectural practice No.6, which is a constituent part of the large Moscow based practice Mosproject-2 , which is itself a public corporation headed up by Mikhail Vasilyevich Posokhin, who is apparently the “People’s Architect of Russia.” Despite all this state involvement, the project has still managed to become bogged down in bureaucratic infighting - each lot is managed and developed individually, which has led to developers competing for occupants by slashing rates.

Much has been written about the way modern financial districts and towers that inhabit them can be unwelcoming, forbidding or even hostile by design, but the skyscrapers of Moskva-City seem even less friendly than usual. The site - a former stone quarry, chosen out of necessity as the only place in the city center where a new district could be plausibly constructed - is isolated both physically and visually, leaving the cluster a stark anomaly on the city skyline. Even the names seem more imposing than optimistic now: Imperia, City of Capitals , Steel Peak.

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The Mercury City Tower , so far the tallest completed building on the site, is officially “a strong reference to Russian constructivism, [which] gives the tower a strong vertical thrust similar to the one found in New York's Chrysler building .” It would be easy to criticize the Mercury City Tower for picking ‘inspirations’ that are so totally opposed to each other - The Chrysler building the defining emblem of American pre-crash confidence and Constructivism created with the express purpose (especially architecturally) of extending the Bolshevik revolution into a social revolution - but the way they smash those two inspirations together is almost beautifully ironic.

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Even though the High Level Hostel is less an asset to a financial district than it is a PR problem, it’s been a huge success since opening in September, already ranked 27th out of 766 hostels in Moscow by TripAdvisor. According to the management agency for Moskva-City , 58% of the new occupant signings this year have been non-financial, including a number of small to medium size businesses. Other areas of office space have been occupied by a restaurant and a culinary school, while another space has been redeveloped into a 6,000 seat theater.

While Moskva-City is failing to be a financial district that could take on the world, it’s inadvertently becoming a humanized space catering to the very groups that the Russian economic miracle left behind. Taking advantage of rents lower than the rest of Moscow , the world class facilities and the sheer desperation of the developers, the humanization of Moskva-City could well create the world’s first high-rise bohemia.

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Of course, these are not spaces designed for a community, or even for people: these are spaces designed for money, and there’s little scope for changing something that seems so baked into the design of Moskva-City . The High Level Hostel is trading off of the irony of being a hostel in a banking tower, but it’s perfectly possible that at some point people will no longer find this joke funny (especially in a building that seems hostile to the very idea of humor). The isolation of Moskva, even though it allowed this community to spring up in the first place, is just as detrimental to a humanized district as it is to a financial one: even bohemians need to move around the city, or the district risks becoming a black-spot instead of a hot-spot.

Moskva-City’s isolation won’t last forever. The end of construction will open the roads up to traffic, and plans to properly integrate the spur lines of the Metro in this area into the wider system are well under way. The integration of the district will inevitably push up rents, and the Russian economy will eventually boom once again. When that happens, Moskva-City is prime territory to be reconquered by the giants of international finance, and it seems unlikely that the municipal or national governments would want to step in to protect this accidental district. For now, though, the towers capture perfectly this moment of Russia ’s schizophrenic understanding of its place in the world.

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Russian Tours and Cruises from Express to Russia

Moscow International Business Center (Moscow City)

  • Guide to Russia

What can you do at Moscow City?

  • Dine in style: Moscow City is home to 100+ cafes and restaurants, including Europe’s highest restaurant and ice-cream shop
  • See Moscow like never before: Ascend to one of Moscow City’s observation decks for an unparalleled panorama of Moscow
  • Admire world-class architecture: Each of Moscow City’s skyscrapers has distinctive architecture and design
  • Learn something new: Visit the Museum of High-Rise Architecture in Moscow or the Metro Museum

Moscow City is a multifunctional complex in the west of Moscow, which has come to represent the booming business of Russia’s capital. Its skyscrapers enrich Moscow’s skyline, contrasting the medieval cupolas and Stalinist high-rises. Visitors to Moscow City can enjoy entertainment high in the sky, as the complex is home not just to offices, but to restaurants, cinemas, viewing platforms, and museums.

Moscow International Business Center (Moscow City)

Photo by Alex Zarubi on Unsplash

History of Moscow City

Moscow City was first conceived in 1991 by honoured Soviet architect Boris Tkhor, who proposed to construct a business center in Moscow. It would be complete with gleaming skyscrapers rivalling those of New York and London, to reflect the new life and growing ambitions of post-Soviet Russia.

The chosen site was a stone quarry and disused industrial zone in western Moscow, in between the Third Ring Road and Moskva River. Initially, the territory was divided into 20 sections arranged in a horseshoe shape around a central zone. The skyscrapers would increase in height as they spiralled around the central section, with shorter structures built on the waterfront to give the taller buildings behind a view of the river. 

Architect Gennady Sirota, who contributed to iconic projects such as the Olympic Sports Complex on Prospekt Mira, was selected as the chief architect, and many other world-famous architects were attracted to Moscow to realise their visions in Moscow City.

What can you see and do at Moscow City?

Where Moscow’s cityscape was once dominated by Stalin’s Seven Sisters skyscrapers , this is no more. Moscow City is home to eight of Russia’s ten tallest buildings, six of which exceed 300 metres in height. More buildings are still under construction there today, including the One Tower (which will be Europe’s second-tallest building). Once completed, Moscow City will comprise more than 20 innovative structures.

Each of Moscow City’s skyscrapers was designed by its own architect, lending the cluster of skyscrapers a unique appearance. Aside from being a site of architectural wonder, Moscow City is a place for leisure and entertainment with over 100 cafes and restaurants, exhibition spaces, cinemas, viewing platforms, and more.

Photo by Nikita Karimov on Unsplash

Federation Tower

  • East Tower: 374m, 97 floors; West Tower: 243m, 63 floors
  • Completed in 2017
  • Architects: Sergey Tchoban and Peter Schweger

The East Federation Tower is the tallest building in Moscow, and the second-tallest building in Europe after the Lakhta Centre in St Petersburg. Visitors can enjoy a luxurious meal of seafood, truffles or steak at restaurant ‘Sixty’ on the 62nd floor of the West Tower, or visit Europe’s highest observation deck, ‘Panorama 360’, on the 89th floor of the East Tower.

Did you know? The ice cream and chocolate shop on the 360 observation deck are the highest in the world!

  • South Tower: 354m, 85 floors; North Tower: 254m, 49 floors
  • Completed in 2015
  • Architect: Skidmore, Owings & Merrill LLP

The South OKO Tower is the third-tallest building in Russia and Europe. Here, you can visit ‘Ruski’ to dine on hearty Russian cuisine cooked on a real Russian stove, and have a drink in the ice bar. Alternatively, visit restaurant, nightclub and performance space ‘Birds’; the restaurant is the highest in Europe, situated on the 86th floor roof terrace alongside an observation deck. The OKO Towers are also home to karaoke club ‘City Voice’.

Did you know? Underneath OKO Towers is the largest underground parking in Europe, with 16 levels and 3,400 parking spaces.

Mercury Tower

  • 339m tall, 75 floors
  • Architects : Mikhail Posokhin, Frank Williams, Gennady Sirota

Another multifunctional skyscraper, which was designed as the first truly ‘green’ building in Moscow. The Mercury Tower has a distinct geometric shape and copper-coloured glazing, and was the tallest building in Europe upon completion. Visit ‘More i myaso’ (Sea and meat) on the first floor of the tower to enjoy European and Mediterranean cuisine whilst surrounded by greenery. On the 2nd and 40th floors a modern art gallery, the ‘ILONA-K artspace’, has just opened.

City of Capitals

  • Moscow Tower: 302m, 76 floors; St Petersburg Tower: 257m, 65 floors
  • Completed in 2009
  • Architect: Bureau NBBJ

The unique geometric design of the City of Capitals towers resembles stacks of rotating blocks, and is rooted in Constructivism of the early Soviet period (many Soviet Constructivist buildings can be found in Moscow). Visitors to the Moscow Tower can enjoy a range of cuisines – traditional Italian dishes on the summer terrace of ‘Tutto Bene’, Panasian cuisine in the tropical luxury of the ‘Bamboo Bar’ on the 1st floor’, and poke or smoothie bowls at ‘Soul in the Bowl’ cafe on the 80th floor.

Tower on the Embankment

  • Tower A: 84m; Tower B:127m; Tower C: 268m, 61 floors
  • Completed in 2007
  • Architects: Vehbi Inan and Olcay Erturk

After completion, the Tower on the Embankment was the tallest building in Europe, and is now the 13th tallest. It houses the headquarters of several large Russian and international  companies, including IBM and KPMG. There are two cafes located on the 1st floor of Tower C – self-service café ‘Obed Bufet’ (Lunch Buffet) and Bakery Chain ‘Khleb Nasushchny’ (Daily Bread).

Evolution Tower

  • 255m tall, 54 floors
  • Architects: Philip Nikandrov and RMJM Scotland Ltd

Evolution is Moscow City’s most recognisable tower, and the 11th tallest building in Russia. Its façade is a true architectural marvel, comprising continuous strips of curved glazing spiralling high into  the sky. According to the architect, Philip Nikandrov, the spiral shape of the tower honours centuries of architectural design in Russia, from the onion domes of St Basil's Cathedral to Vladimir Shukhov’s Tatlin Tower, a masterpiece of Constructivist design. Outside the Evolution tower is a landscaped terrace and pedestrian zone descending to the Presnenskaya Embankment, which was also designed by Nikandrov.

Did you know? Moscow’s largest wedding palace was supposed to be built on the site of the Evolution tower, though the project was abandoned.

  • 239m tall, 60 floors
  • Completed in 2011

Imperia’s interesting design has a curved roof and an arched glass façade. Inside the tower are various cafes including ‘City Friends’ for all-day breakfasts and light lunches, ‘Mama in the City’ for simple meals of Russian cuisine, and ‘abc kitchen’ for European and Indian-inspired dishes. Alternatively, visit ‘High Bar’ on the 56th floor for cocktails with a view. In Imperia you’ll also find the Museum of High-Rise Construction in Moscow (suitably located on the 56th floor), and the Camera Immersive Theatre.

Did you know? Inside Vystavochnaya metro station is the Metro Museum , dedicated to the history of the beautiful Moscow Metro!

  • 130m tall, 26 floors
  • Completed in 2001
  • Architect: Boris Tkhor

Tower 2000 was Moscow City’s first tower. It stands on the opposite bank of the Moskva River, and houses a viewing platform from which visitors can admire an unparalleled panorama of Moscow City. The Bagration Bridge reaches across the river from the tower to Moscow City, and underneath are piers from where you can take boat trips.

Photo by Alexander Popov on Unsplash

Afimall is Moscow’s largest entertainment and shopping complex, home to 450 shops, cafes and restaurants, a cinema, and a virtual-reality game park. The shopping centre is located in the central section of Moscow City, and a cinema and concert hall are currently under construction there.

What’s nearby?

Sechenov Botanical Gardens: The botanical gardens of the First Moscow State Medical University was created for students’ training and research in 1946. Today it is open for free visits, and is home to a large arboretum.

Park Krasnaya Presnya: This park belonged to the Studenets estate of the Gagarin princes. It is a monument of 18th and 19th century landscaping, with Dutch ponds, ornate bridges, and tree-lined alleys. There are also sports facilities, sports equipment rental, and cafes.

Botanical Gardens

Photo by Akkit  on Wikipedia

Essential information for visitors

Website: https://www.citymoscow.ru/

Email: [email protected]

Phone: +7 (495) 730-23-33

Nearest metro: Mezhdunarodnaya (closest to the skyscrapers), Delovoy Tsentr (underneath Afimall), Vystavochnaya (closest to Expocentre)

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AI use by businesses is small but growing rapidly, led by IT sector and firms in Colorado and DC

The rate of businesses in the U.S. using AI is still relatively small but growing rapidly

The rate of businesses in the U.S. using AI is still relatively small but growing rapidly, with firms in information technology, and in locations like Colorado and the District of Columbia, leading the way, according to a new paper from U.S. Census Bureau researchers.

Overall use of AI tools by firms in the production of goods and services rose from 3.7% last fall to 5.4% in February, and it is expected to rise in the U.S. to 6.6% by early fall, according to the bureau’s Business Trends and Outlook Survey released this spring.

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5 features smbs should look for in a mobile device protection plan.

When your mobile device breaks, there’s no better news than hearing it’s not only fixable but that the repairs will happen quickly.

The feeling of relief is arguably even more palpable if you’re a small or medium-sized business (SMB) owner.

Instead of having to explain to customers that you missed their messages, for example, you can respond to them in a timely fashion. Rather than be cut off from essential applications that keep your company running, you can get back to work without missing a beat. An accident that might have ruined your entire week is suddenly a lot less of a nightmare.

The business case for a mobile device protection plan

Knowing you have dedicated support in place is critical for SMBs — not only for mobile devices but also for business laptops, tablets or wearables. After all,  SMBs use an average of more than seven mobile apps  to help run their businesses. As devices like the Samsung  Galaxy S24  and  Galaxy Book4 Series  become more sophisticated with  AI capabilities , SMBs will rely on them even more.

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This means that when a device breaks, it can cause a lot of lost productivity, make it harder to collaborate with team members and even jeopardize customer relationships.

Here’s what to keep in mind when you’re evaluating dedicated support options for mobile devices to ensure you can breathe easy when the unexpected happens:

1. Total protection is not only possible but essential

Your mobile devices can go through a lot over the course of an average workday, and the potential for damage is high.

A phone can be dropped while traveling to and from customer appointments, cracking or shattering the screen. Vehicles might accidentally run over a device that falls out of a pocket. In some cases, devices might simply get lost or stolen.

Premium protection plans like  Samsung Care+ for Business  were designed with all these scenarios in mind. This includes coverage on top of a one-year or even extended three-year warranty that addresses mechanical or electrical failures and guarantees devices will work as commercially intended.

Whether you encounter everyday mishaps with your devices or more serious issues, Care+ for Business means you’re not going to be out of pocket buying new devices.

2. Claims processing should be hassle-free

Stress levels can run high when a device breaks. It’s not a moment you want to start worrying about deductibles and shipping costs.

That’s why Samsung Care+ for Business doesn’t charge deductibles or for sending products in for repair. Our team can send a shipping label and can be easily reached to answer any urgent questions. Options like Advanced Exchange even allow you to get a replacement device while the broken product is being repaired.

3. You should always know what’s going on with your claim

Depending on how many people you employ, you may have more than one mobile device being repaired at a time. Keeping track of those claims and their statuses can be challenging when you’re relying on paper-based processes or having to follow up with a third party by phone.

This was the thinking behind the portal  Samsung provides Care+ for Business customers . It’s an intuitive way to gain complete visibility into the status of every claim, designate the address where you want a repaired device shipped and more.

4. Repairs are best handled by experts with the right parts

In an emergency, it could be tempting to take a broken mobile device to a consumer repair service. The danger is they won’t be fully qualified to handle the intricacies of a specific device, and might swap in parts that aren’t of the same quality or meet the standards as those in your original device.

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The better approach is to invest in a protection plan backed by experts. Care+ for Business customers, for instance, can rest assured any repairs will be dealt with by Samsung-certified technicians using only genuine Samsung parts. Samsung also validates any partners it works with as part of Care+ for Business to meet the same standard. This means you get back a device that feels like it just came out of the box.

5. Customization is key to getting the coverage you need

Too many protection plans are one-size-fits-all. That doesn’t make sense given that no two SMBs are alike. Ideally, you can pick and choose the services that bring you the greatest peace of mind regardless of how many devices you have and how the team uses them.

Samsung’s approach with Care+ for Business speaks to this by offering a range of service packs. This allows you to continue adding or changing coverage as your business continues to grow and evolve.

Future-proofing your business with a device protection plan

It’s really not a question of whether a device protection plan is worth it or not. Most SMBs lack a dedicated IT department that can handle all the mobile device repairs and troubleshooting employees need.

SMBs also have to be highly mindful about managing their costs, and investing in a protection plan that minimizes business disruption and provides comprehensive coverage is a sound fiscal policy. If success is all about working smarter, not harder, choosing the right device protection plan is one of the smartest moves an SMB can make.

Learn more about  Samsung Care+ for B usiness , and  connect with an extended services sales expert .

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Dave Young is based in Plano, TX as a Service Product Category Manager and is responsible for the MX B2B Services portfolio, which consists of Care+ for Biz, Enterprise Technical Support, and Engineering Services. Dave has over 27 years of Product Management experience and over the last 10 years at Samsung as a Sr. Product Manager. He has extensive experience developing cross-channel strategic plans, building product roadmaps and creating technical and sales presentations to drive business solutions.

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Ai use by businesses is small but growing rapidly, led by it sector and firms in colorado and dc.

Mike Schneider

Associated Press

The rate of businesses in the U.S. using AI is still relatively small but growing rapidly, with firms in information technology, and in locations like Colorado and the District of Columbia, leading the way, according to a new paper from U.S. Census Bureau researchers.

Overall use of AI tools by firms in the production of goods and services rose from 3.7% last fall to 5.4% in February, and it is expected to rise in the U.S. to 6.6% by early fall, according to the bureau's Business Trends and Outlook Survey released this spring.

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The use of AI by firms is still rather small because many businesses haven't yet seen a need for it, Census Bureau researchers said in an accompanying paper.

“Many small businesses, such as barber shops, nail salons or dry cleaners, may not yet see a use for AI, but this can change with growing business applications of AI,” they said. “One potential explanation is the current lack of AI applications to a wide variety of business problems.”

Few firms utilizing AI tools reported laying off workers because of it. Instead, many businesses that use AI were expanding compared to other firms. They also were developing new work flows, training staff on the technology and purchasing related services, the researchers said.

The rate of AI use among business sectors varied widely, from 1.4% in construction and agriculture to 18.1% in information technology. Larger firms were more likely to be using the technology than small and midsize firms, but the smallest firms used it more than midsize businesses, according to the researchers.

The type of work AI was used for the most included marketing tasks, customer service chatbots, getting computers to understand human languages, text and data analytics and voice recognition.

Erik Paul, the chief operating officer of a software development company in Orlando, has been using AI tools for about a year to generate images for marketing materials, help write compliance paperwork that can be tedious and compare different versions of documentation for products.

“It has become an integral part of our day,” Paul said Thursday. “But the problem is, you can’t trust it. You can never blindly copy and paste. Sometimes the context gets thrown off and it throws in erroneous details that aren’t helpful or change the tone of the topic you are writing about.”

The two places with the nation's highest AI use by firms, Colorado and the District of Columbia, had adoption rates of 7.4% and 7.2%, respectively. Not far behind those states were Florida, Delaware, California and Washington State. Mississippi had the smallest AI use with 1.7% of firms.

The survey showed some ambivalence among firms about whether they will adopt AI to their businesses in the near future or continue using it. Two-thirds of firms not yet using AI reported that they expect to remain non-users, and 14% of firms not yet using the technology were unsure if they would do so down the road.

Around 14% of current users reported that they didn't expect to continue utilizing AI in the near future, "potentially indicating some degree of ongoing experimentation or temporary use that may result in de-adoption,” the researchers said.

The statistical agency plans to continue tracking AI use by businesses, Ron Jarmin, the Census Bureau’s deputy director, said Thursday.

“For the first time that I know of, we are in a place to measure the diffusion of a general-purpose technology through the economy to learn what impact it has,” Jarmin said.

Follow Mike Schneider on X, formerly known as Twitter: @MikeSchneiderAP .

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Kuznetski Most area in Moscow

Kuznetski Most is a small area between Tverskaya street, Kremlin, and Kitai Gorod (Lubyanka) and it's a downtown of Moscow. First of all, 'Kuznya' is a great place to walk: it is a real Moscow area, not a postcard at all, hectic busy streets neighbour tranquil lanes and courtyards with traditional architecture. There are also many very nice cafes, restaurants, clubs, and shops. If you want a cool place to meet people, go for a walk and to get the real feeling of the city, check out this area.

Kuznetsky Most area - photo by Sergey Rodovichenkov @FlickR

Long time ago there were only half-broken low wooden houses in Kuznetski Most area, and it was the place where poor blacksmithes lived. Blacksmith is 'Kuznets' in Russia, hence the name. In the beginning of the street (on top) there was a bridge over a small river, later this river was put underground, so there's no bridge anymore. About 200 years ago there was a rich Moscovitan noble buying this area. He immediately put away all the blacksmiths' houses and started to build a fancy new district. Just in few years he built up beautiful houses, with impressive ornaments, rich decoration, pools in the courtyards. Also, he opened some French boutiques in the area. That's when Kuznetski Most started to become fashionable. In a short time all the elite moved to this  area, and those who wasn't so fast were coming here to make some shopping and to sit in many of the restaurants and cafes around.  In the 20th century, when the communist times arrived, most of the buildings were given to government offices, some were given to soviet shops. The area became boring, the architecture was slowly deteriorating , but nobody seemed to care. In the beginning of the 90s  the area was revived again: the buildings were  restored , there was many new cafes being opened, boutiques, and shops. One important landmark of Kuznetsky Most is that it's home to FSB (Federal Security Bureau - former KGB) offices, and if you walk along Kuznetsky Most street you can get to the FSB reception, which is open 24 hours (in case you have something to report).  

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  29. Kuznetski Most area in Moscow

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