free case study template word download

Free Case Study Templates

By Kate Eby | February 28, 2024

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We've collected free marketing case study templates for marketing managers, project coordinators, business strategists, and sales teams. Use these templates to organize and showcase your case studies for problem-solving and data analysis.

Simple Case Study Template

Download a Sample Simple Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

Download a Blank Simple Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

When to Use This Template:  This simple case study template available with or without sample copy has a straightforward, user-friendly format. It's ideal for junior marketers or entry-level associates who are just starting to write case studies. This template is also perfect for situations that require a quick, clear understanding of the basics.

Notable Template Features:  This simple case study template sports an easy-to-follow structure, focusing on the essentials without overwhelming the user with complex details. It features fundamental sections such as  Introduction, Challenge, Solution, and  Results , laid out in an intuitive, no-frills manner. 

While a marketing case study template showcases strategy outcomes, a  business case template evaluates broader business impacts.

Single-Slide Case Study Presentation Template

Download a Sample Single-Slide Case Study Presentation Template for  PowerPoint | Google Slides  

Download a Blank Single-Slide Case Study Presentation Template for PowerPoint | Google Slides  

When to Use This Template:   Ideal for sales representatives and quick-paced meetings, use  this single-slide case study presentation template to deliver a concise yet impactful presentation.

Notable Template Features:  The standout feature of this template is its ability to condense the entire case study into one slide. If you want some guidance on formatting, download the template with sample copy. This template differs from more elaborate versions by focusing on essential elements such as the problem, solution, and results.

Case Study Report Template

Download a Sample Case Study Report Template for  Microsoft Word | Google Docs  

Download a Blank Case Study Report Template for  Microsoft Word | Google Docs  

When to Use This Template:  Choose this case study report template when you need to create an in-depth, detailed analysis of a marketing case. It's especially useful for marketing managers and product managers who need to delve into extensive data analysis and provide a thorough overview of their findings. 

Notable Template Features:  The defining feature of this template — available with or without sample copy — is its detailed and comprehensive structure, which sets it apart from simpler formats. It facilitates an examination of complex cases, providing ample space for data presentation, detailed analyses, and in-depth discussions. This template is ideal for producing clear, professional, and exhaustive reports that cover every aspect of the case study in depth.

Data-Driven Case Study Template

Download a Sample Data-Driven Case Study Template for  Excel | Microsoft Word | Google Docs  

Download a Blank Data-Driven Case Study Template for  Excel | Microsoft Word | Google Docs  

When to Use This Template:  Utilize the data-driven case study template — available with or without example copy — to showcase the measurable outcomes and analytics of a case study. The template is ideal for marketers and analysts who want to emphasize the quantitative results and data-backed aspects of their strategies and campaigns. 

Notable Template Features:  This template emphasizes data visualization and metrics. It incorporates graphs, charts, and tables to present for a clear and detailed presentation of statistical information. Its strength lies in transforming complex data sets into understandable, visually engaging formats.

Marketing Case Study Template

Download a Sample Marketing Case Study Template for  Microsoft Word | Google Docs  

Download a Blank Marketing Case Study Template for  Microsoft Word | Google Docs 

When to Use This Template:  Turn to this marketing case study template to showcase marketing strategies, campaigns, and their outcomes. It’s particularly well suited for marketing managers, sales representatives, and content creators who aim to clearly illustrate the impact and success of their marketing efforts. 

Notable Template Features:  What sets this template apart is its focus on the storytelling aspects of marketing. Download the version with sample data to see how to structure the section on your company details, the challenge, and the solution.

One-Page Case Study Template

Download a Sample One-Page Case Study Template for  Microsoft Word | Google Docs

Download a Blank One-Page Case Study Template for  Microsoft Word | Google Docs

When to Use This Template:  Choose this one-page case study template to deliver a powerful message quickly and succinctly. The template is ideal for sales representatives and marketing managers who need to present a compelling, brief summary of a case study when time is limited and the impact is crucial, such as in sales pitches or high-stakes meetings.

Notable Template Features:  The hallmark of this template is its streamlined, one-page format, which sets it apart from more extensive options. Download the version with example text to see how it distills the case study into key highlights and results, presented in an easy-to-digest format. 

Check out this  article featuring free Google Docs case study templates for more options.

Problem-Solution-Impact Case Study Template

Download a Sample Problem-Solution-Impact Case Study Template for  Microsoft Word | PowerPoint | Google Docs

Download a Blank Problem-Solution-Impact Case Study Template for  Microsoft Word | PowerPoint | Google Docs  

When to Use This Template:  This problem-solution-impact case study template is effective for projects where you need to delineate a specific problem, outline the applied solutions, and discuss the subsequent effects. Download the version with sample text to see how to use the template to craft a case study with a logical flow and clear outcome. 

Notable Template Features:  This template's distinctive feature is its structured approach, dividing the case study into  Problem, Solution,  and Impact  sections. Unlike templates that might blend these elements together, this one provides a distinct, sequential framework.

In-Depth Analysis Case Study Template

Download a Sample In-Depth Analysis Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

Download an Blank In-Depth Analysis Case Study Template for  Microsoft Word | Adobe PDF | Google Docs  

When to Use This Template:  Deploy this in-depth analysis case study template and delve into a complex case study. It's perfect for situations where a thorough understanding and comprehensive analysis of all aspects of the case are needed, such as in research-heavy projects, detailed marketing strategy reviews, or complex product development scenarios.

Notable Template Features:  This template — available with or without sample data — has an expansive and detailed structure. Use the  In-Depth Analysis section to thoroughly explore the various facets of the case, including situation analysis, stakeholder analysis, and a deep dive into relevant data and evidence. Unlike simpler templates, this one offers a platform for comprehensive dissection and examination of intricate case studies, providing space for a detailed problem-specific analysis (such as  SWOT or PESTLE).

Testimonial-Based Case Study Template

Download a Sample Testimonial-Based Case Study Template for Microsoft Word | Adobe PDF | Google Docs  

Download a Blank Testimonial-Based Case Study Template for Microsoft Word | Adobe PDF | Google Docs  

When to Use This Template:  Utilize this testimonial-based case study template to emphasize the real-world impact and customer satisfaction of your service or product, especially in scenarios where customer experiences and endorsements are crucial. This template is ideal when you have strong, positive feedback from clients that can illustrate the benefits of your offerings. 

Notable Template Features:  This template focuses on customer testimonials. Unlike other case study formats, this one dedicates a significant portion to showcasing direct quotes and stories from clients. The sample-text version includes real-life examples and endorsements, demonstrating the practical benefits and satisfaction of your clients.

Key Elements in a Case Study Template

The key elements in a case study template include a clear title, executive summary, background information, and problem statement. They also cover objectives, solutions, results, and lessons learned to help you create a complete, engaging story of a project's success.  

The following elements help to structure a case study:   

• Title:  Add a concise and informative title that captures the essence of the case study. 
• Executive Summary:  Provide a brief overview of the case study, summarizing the problem, solution, and results. 
• Background Information: Include detailed context about the company, situation, or environment relevant to the case study. 
• Problem Statement:  Clearly define the challenge or issue addressed.
• Objectives: Outline what the case study aims to achieve or resolve. 
• Methodology or Approach: Describe the methods or strategies used to address the problem. 
• Solution: Detail the specific actions taken or solutions implemented to solve the problem. 
• Results: Provide quantifiable outcomes and data showing the impact of the solution.
• Analysis: Write a critical examination of the solution's effectiveness and the achieved results. 
• Visuals (Charts, Graphs, Images): These visuals should help viewers understand complex data and break up text-heavy content. 
• Testimonials/Quotes: Add credibility with direct quotes from clients, customers, or team members involved. 
• Challenges and Limitations: Discuss any obstacles faced during the project and how they were overcome. 
• Lessons Learned: Include any insights or knowledge gained from the experience. 
• Conclusion:  Summarize the main points, and restate the significance of the case study. 
• Call to Action (CTA):  Add content to encourage the audience to take a specific action, such as contacting the company or learning more about a service.

Types of Case Study Templates

Case study templates include single-slide overviews for quick summaries, in-depth analysis for detailed exploration, and customer testimonial templates that track the user's experience. Others focus on comparing strategies, showcasing data-driven results, and more. 

Here’s a list of case study templates:   

• Single-Slide Overview Case Study Template: Ideal for quick summaries, this template condenses the entire case study onto one slide, highlighting the problem, solution, and results. 
• In-Depth Analysis Case Study Template: Designed for detailed exploration, this template type has sections for background, market analysis, strategy implementation, and results. 
• Problem-Solution-Results Case Study Template: Structured around identifying a challenge, detailing the solution, and showcasing the outcomes, use this template when you want to take a narrative approach. 
• Data-Driven Case Study Template: Use this template to emphasize quantitative results and include charts and graphs to illustrate key metrics and successes.
• Testimonial-Based Case Study Template: This option uses customer reviews and testimonials to highlight real-world applications and satisfaction.

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• TemplateLab

Case Study Templates

49 free case study examples & templates.

A case study is a report of an event, problem or activity. A case study format usually contains a hypothetical or real situation. It would also include any intricacies you might come across in the workplace.

You can use a case study to help you see how these intricacies might affect decisions.

Table of Contents

• 1 Case Study Templates
• 2 Common types of case study templates
• 3 Case Study Examples
• 4 Benefits of using case study templates in businesses
• 5 Case Study Formats
• 6 Tips for writing a case study template
• 7.1 Decide on the type of case study you will perform
• 7.2 Reach out to potential participants for your case study
• 7.3 Prepare your questions
• 7.4 Lay out the case study

When you make a case analysis format, you would have to analyze the situation at hand. You have to apply your own thinking skills and knowledge when performing the case study.

Also, doing this will hone your reasoning skills and your ability to draw conclusions. An effective case study example should:

• Have their basis from real-life situations but you may conceal identities.
• Consist of a number of parts which would end with points for discussion.
• Include enough information the reader can use to deal with issues and problems.
• Be very believable for anyone who reads it.

A case study is a type of research methodology. It’s typically utilized in social sciences. When you do this, you’d have to study a phenomenon or issue from a real-life perspective.

Such studies are usually based on in-depth analysis of a person, a group or even an event. You perform them to investigate the underlying causes of specific principles.

Common types of case study templates

Anyone who wants to perform a collective study may use a case study format. You can create a case analysis format on your own or download a template from here.

When you use such templates, you won’t have to think about what you need to include in your document. You can focus more on the individual, group, or event that you’re studying.

You can use different types of templates you can use for your case study. These include:

• Student case study template
• Nursing case study template
• Clinical case study template
• Memorial hospital case study template
• Basic psychology case study template
• Treatment injury case study template

Create or find a template which would suit your own needs. There aren’t any strict formats for these documents. The process is more important. In fact, some people see a case study as a type of research strategy. You can use it to investigate a phenomenon and see its influence over time. When do the process, you’d need a template to input all the information from your study.

Case Study Examples

Benefits of using case study templates in businesses

Before we discuss how to write a case study, let’s go through its benefits. The document you create while conducting your study is very relevant. When decision-makers do research on a new product, they would use this document as a reference.

They can help you identify possible solutions to their problems. This is why it’s important to keep the documents along with other important files. Serving as a reference is only one of the benefits of creating and using such templates. Here are the other benefits:

• To help influence customers more effectively In businesses, customer testimonials are extremely important. You can use them to see what you need to do to keep your business going. A case study example can be a form of support from a satisfied customer given directly to the business. You can use the template to bulk up your marketing campaign. It can serve the same purpose as product reviews on online shops like Amazon. These reviews can sway the buyers in a positive way. So you can use the case study to raise awareness on how to serve your customers more effectively. This will help encourage your customers and increase sales .
• To help encourage empathy The information contained within the document may help encourage empathy in its readers. In businesses, it may help the customers see how the product will help or work for them. To make it more effective, the document should focus on the readers and not the product you’re selling. You can describe real-life issues and explain how your product helped solve them. This would make the customers see why they need your product. It may also help your customers see why they need to patronize your business over others.
• To show that you understand and care for the customers When it comes to businesses, case studies are usually focused on their products and sales. However, this isn’t advisable as customers aren’t really fooled by such strategies. Instead, your document should address questions and issues which your customers frequently encounter. When you create such a document through your study, it will show that you care about the customers. It will help them see that you put in an effort to understand them and cater to their needs.
• To strengthen the brand When you create a case study, you can use it to strengthen your brand. Since it’s typically based on real-life situations, it becomes relatable. Through this document, you can create an emotional connection with your customers. If you can execute the study and the document well, it will be very beneficial for your business . You can show the customers that you have what they need. This will help make your brand stronger and more established.
• To repurpose content Finally, you can also use the document’s content for other things. This serves as a benefit because repurposing the content will save you a lot of time and money. You can use the document as a reference to create other written works for your business. You can also use the document as a basis to create another case study in the future. Create a similar template which focuses on other types of customers. These customers are the ones who patronize your business.

Case Study Formats

Tips for writing a case study template

You can use case studies for different purposes. In social science, it can help you understand the situations and problems of other people. In education, it can help you see how certain factors affect student academics.

In businesses, it can help earn the trust of potential customers. But do you know how to write a case study?

For some people, writing a case analysis format comes easy. For some, they need to look at some case study examples before they start making their own document. You can also download a template from here if you want to make things easier for you.

Case Analysis Formats

If you want to prove something you believe in, you need to create a compelling case study template. When you’ve done so, this will have a powerfully positive impact on what you made it for. Here are some tips, steps, and guidelines to help you out:

Decide on the type of case study you will perform

First and foremost, you need to determine which type of case study you will perform. You need to plan your case study well. You don’t just pick a topic then write about it. You need to find a cause you really believe in or a problem you want to solve.

In business, you need to focus on your customers. If you want to sell your products and services, think about your customers. Here are some things you can consider when making a case study for your business:

• When you make your study, be sure you have an extensive knowledge of your products. Without this knowledge, you won’t be able to create an effective document. One which will connect with your readers or your customers.
• If you want to show the best side of your business, be smart when creating your document. Find customers who have wonderful things to say about your product. Use their testimonials in your document. Do this to encourage your readers to support your business.
• Remember that the case study can help strengthen your brand. That’s why it’s important to create a study which will really make your business stand out. Think about how you’d like to present your information.

Reach out to potential participants for your case study

Without participants, you won’t have a case study. Prepare everything you need to before reaching out to your potential participants. Ensure them that there will always be open communication throughout the process.

This means that you’d have to prepare your timeline and expectations right away. This will help avoid any delays in the process.

Before talking to participants, you should already know what you’ll ask of them. For instance, you may want to ask permission to share the information you gather publicly.

You can send a letter or an email to your participants asking them to be part of your study. In the letter, include what you expect from them and what they can expect from you.

This will give them a good idea of what they need to do and prepare. Your introductory letter should contain:

• A clear and concise explanation of your purpose for creating the case study. Also, indicate how you will use the information you collect.
• A statement which would define the information which you’re planning to include. This is especially important if you will add trademarked information about a company.
• A clear explanation of your expectations from the participants. If you have any expectations which extend beyond your case study, explain them too.
• A note about any compensation you’re offering to the participants.

You may also add other information as needed. After you’ve sent out your letter, there’s a whole process which would follow. From acceptance of your offer to the final approval, you need to know all the steps:

• First off, your participants need to accept your offer/proposal. Once they’ve done that, you can include them in your list of participants for the case study.
• Then, you can give your participants a questionnaire to complete. This would help you out as the information would come directly from them. A questionnaire is a very effective way to collect data from your participants.
• After this, you can interview your participants too. Schedule an interview with each of your participants. Before this though, you should have already prepared all your questions.
• Then you can start making a draft of your case study template. If you’re working with a team, have them review your draft before finalizing it. Otherwise, you can ask your superior or manager to review your document.
• After this, you can finalize your case study. Just make sure that you’ve checked and verified all the information on it.

If your participants ask for it, you can give them a copy of your finalized study. Either that or you can tell them where they can access the document. Do this if you’ve posted it online like on your company’s website .

Case study format may vary depending on different factors. These include the nature of the situation, how you intend to use the information, and more.

Prepare your questions

Let’s go back to the interview process. Before you give the questionnaires to your participants, prepare your questions. The same thing goes for your interviews. If you want to make a strong case study, you should have strong questions too.

Here are some examples to start you off. These are great questions to ask if you’re conducting a study for your business:

• What are you looking for in a product?
• Have you experienced any challenges before purchasing our product?
• What makes our product stand out?
• Why did you make the decision to choose our product?
• What benefits have you gained from using our product?

These are some excellent questions which will give you very useful information. The best part is, you’ll gather the data straight from your participants.

Lay out the case study

Finally, when you have all the information you need, you can start laying out your case study. There aren’t any standard rules for structuring this document. However, it’s important to include certain elements to make the document effective.

These include:

• The title which should be brief but compelling.
• The executive summary . This would describe the document in a brief but interesting way.
• The introduction which would contain information about you and your organization.
• The challenges which would describe the problem or issues. Those which pushed you to create the study.
• The description which states how you helped solve the problem.
• The results of your case study.

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15 Best Case Study Templates to Use in Word and ClickUp

Praburam Srinivasan

Growth Marketing Manager

February 14, 2024

Case studies are valuable tools for sharing customer success stories and analyzing problem-solving approaches in a structured and informative manner. They can be used to provide detailed insights into specific projects, strategies, or challenges and offer valuable lessons and best practices for professionals across various fields. 

Content marketing teams often create case studies as a way to gain more customers and get new business. Case studies can give potential customers a better understanding of your company brand , what it does and how you could potentially help them. 

However, creating a compelling case study from scratch can be a time-consuming task. That’s where marketing case study examples and templates can help. 

What is a Case Study Template?

What makes a good case study template, 1. clickup case study template, 2. clickup case study design template, 3. clickup research report template, 4. clickup market research template, 5. clickup user research plan template, 6. clickup data analysis findings template, 7. clickup campaign report template, 8. clickup research whiteboard, 9. google docs case study template by wordstream, 10. word case study report template by template.net, 11. word case brief summary template by template.net, 12. word case study report template by template.net, 13. word case study research template by template.net, 14. word psychology case study template by template.net, 15. word media case study template by template.net.

A case study template is a pre-designed framework that serves as a starting point for creating comprehensive and structured case study documents. It provides a standardized, traditional case study format for organizing and presenting information about a particular project, problem-solving scenario, success story, or real-life situation.

Case study templates typically include sections for outlining the background and context of the case study, project documentation , describing the methodology or approach used, presenting data and analysis, and highlighting key findings and recommendations that tell the entire story. 

Business case study examples like templates can work as a guide to help content marketers, blog post writers, and anyone else creating quality content that’s customer-facing, focus on important aspects and maintain a logical flow while telling a compelling story.

Some key elements that make a case study template stand out include:

• Clarity and organization: A well-designed template should be easy to navigate. Each section should be labeled appropriately, enabling readers to quickly find the information they seek
• Flexibility: A good case study template should be easily customizable and able to accommodate diverse scenarios. It should be adaptable to different industries, research methodologies, and presentation styles
• Visual appeal: Incorporating visual elements like charts, graphs, and other images can enhance a case study template’s look and make it more visually appealing. They can also aid in the comprehension of complex data. A visually engaging template can captivate readers and make the case study more impactful

15 Case Study Templates to Use in 2024

You don’t have to start from scratch when making your next case study. Instead, take a look at these carefully curated case study templates from ClickUp and Microsoft Word.

ClickUp’s Case Study Template can provide a great start for just about any type of case study you and your team want to write. It kicks off with a section for introducing both your business and the client or customer that the case study focuses on. 

After introducing both yourself and the customer, you briefly highlight the customer’s experience and the successes you achieved before delivering a more detailed description of the work you performed and the measurable results you achieved. 

The next section focuses on the objective of the case study—what the client’s goal and pain point was and why they decided you were the right company to help them achieve these goals. 

The case study template then launches into a section describing the solutions you presented and the data that backs up your success. We created this marketing case study template for a marketing agency that helps customers achieve growth through paid media campaigns, but it can easily be edited to highlight any type of solution.

One of the best ways of telling a customer story using a case study is by allowing the customer to do most of the work themselves. When a case study is written by current or even previous customers, it feels more sincere and honest, especially to potential customers in the evaluation process. 

If you want to try this technique out, use this ClickUp Study Design Template . You can send your customer this great case study template and allow them to fill it out themselves and basically write a case study for you. This gives you unfiltered and unbiased answers to the questions you want answered in the case study. 

The case study template helps them understand what you want the case study to look like and how the customer’s story should be described. It also helps you get great customer quotes. 

A template makes it easier for your customer to frame their experiences with you and easily explain how your product or service helped them. Hearing a peer’s success story from a firsthand perspective can be a more convincing read for prospective customers. 

Manage customers with customer database software !

Case studies are essentially customer stories, which can be told in many ways and come in many formats. A research report is another excellent way to frame a case study. 

This ClickUp Research Report Template is a step-by-step guide that can help your team create an easy-to-follow research report that allows you to clearly detail your research methods, findings, and the insights that you’ve gained from the research being presented. 

This template has a very clear structure, allowing you to simply add the following: an executive summary (brief description), introduction, the methodology used, your results, references, and any necessary appendices if supplementary material needs to be referenced in your research report. 

If you need more templates like this, check out this list of research plan templates .

Companies perform market research in order to define what their customers want and need from them. This type of research also helps you to improve product and service offers and learn more about what your competitors are doing and where the success of other businesses stems from. 

ClickUp’s Market Research Template gives you a simple-to-follow document that helps you gather and present information related to your target audience, the state of your product/service, and the state of your industry at large. 

When you perform marketing research, you are aiming to confirm your hunches about customer needs through scientific research and tangible data. 

Marketing case study examples like this are perfect because they’re very simplified and easily customizable. It offers you a section for presenting your company and why you are performing marketing research first.

The template then guides you in describing the type of research you’re doing, how you went about performing market research, data collection techniques, and what insights were garnered—whether it was from existing or potential customers.

Check out these research management tools !

Another type of customer-centric report that you can put together is a user research report. ClickUp’s User Research Plan Template makes it easy for you to define all of the goals and details that you want included in your user research.

The template is particularly useful for user experience (UX) teams that want to perform user persona research in order to better understand what users need and how they behave when using their product, in order to deliver a better experience to them and to new clients. 

The template starts with a “ problem statement ” where you can define the problem that the user research report is aiming to solve. Next, you’ll list the goals that you want to achieve and then clearly define the research process.

This type of marketing case study template and report can show you what a satisfied customer looks like and give you insights that help to attract and retain future customers.

Check out these user persona templates !

Another important study that your business can perform in order to make smarter decisions is data analysis. ClickUp’s Data Analysis Findings template makes it easy for your team to perform data analysis and present it clearly to key stakeholders. 

This template also starts by setting the stage for the study and explaining it, first with a problem statement and then by explaining the significance of the study. 

Next, the template recommends that you define the scope and limitations of the study to set expectations for its potential impact. The next step is to frame your analysis methods and provide the data sources that you used in the analysis, as well as the statistical methods used.

Finally, you can present your findings in a clear and concise way. The template also includes charts and other data visualization tools you can use to make the study more engaging.

This ClickUp Campaign Report template is pre-built to make it incredibly easy to present the results of any ad campaign to stakeholders very easily. 

It starts with a section describing your strategy in detail, including the total costs, and the total revenue, conversions, and clicks that you expect to achieve with the campaign. 

The marketing case study template then provides charts and graphs that you can use to detail the performance of your campaigns on every single channel that you use. Case study templates like this are great for detailing information on potential customers to know how to better run your campaigns in the future.

Make your next user research project a collaborative, visual experience. Give everyone on your team a chance to add their thoughts and findings with virtual sticky notes using the ClickUp Research Whiteboard Template .

This is one of the more flexible case study templates in this list. Its user research tool makes it easy to take all the random bits of information your team gathers through interviews, surveys, user sessions, and other methods of feedback into one location.

Then, you can quickly organize all of that data into clear categories that make this case study template easy to see at a glance what direction you need to take your project to satisfy your customers.

If you’re writing many case studies, it’s a good idea to try out a bunch of templates over time for added inspiration. Even if you’ve found one structure works great for your case studies, changing your structure up every now and then can give you a fresh perspective on how to present a featured client. 

Another good case study you can check out is Wordstream’s Case Study Template. It has an excellent structure and provides pre-built visual cues that give you some ideas for breaking up business case study examples and making them more appealing with pictures and charts. 

Use this template to showcase particular customers’ results and share customer pain points and how they were solved. This will help you provide clear evidence to potential customers that you will be able to help them as well.

Template.net is one of the biggest websites if you’re looking for business templates. It’s especially popular for businesses that prefer creating documents in Microsoft Word and Excel.

This Case Study Template from Template.net is sparse, but it gets right to the point and is very well-structured and easy to follow.

This Microsoft Word case study template is a great way to get right down to business! It features a clean and organized layout with clear headings and subheadings, making it easy for readers to navigate. This template also includes space for a brief summary of the case study, perfect for giving readers an overview before diving into the details.

This Microsoft Word case study template is a great option for creating an in-depth report on your findings. The template includes sections for an executive summary, introduction, methodology, results, references, and appendices. It also features a clear structure to make it easy to gather and present information in a cohesive manner. The template also includes sections for an introduction, methodology, findings, and recommendations, ensuring that all the essential elements of a case study are covered.

This Word case study template features a professional and organized design with clearly labeled sections for the introduction, methodology, findings, and conclusion. It also includes space for charts and graphs to visually represent data.

Psychology case studies can be complex and detailed, making it important to have a well-organized template to present the information. The Psychology Case Study Template is perfect for this task, with clear headings and subheadings that guide readers through each section of the study. It also includes sections for summarizing key points and providing recommendations based on the findings.

This media case study template from Template.net is perfect for showcasing the success of a marketing or advertising campaign! It includes space for key metrics, such as reach and engagement, and also has sections for outlining the challenges faced and solutions implemented. With its clean design and easy-to-follow layout, this template is ideal for presenting media case studies to clients or stakeholders.

It’s Easy to Make a Case for Using ClickUp Case Study Templates

People trust other people. That’s why personal recommendations are one of the most effective marketing tactics. A case study provides your company with just that—a personal recommendation from a client you’ve helping, telling others that you can do the same for them. 

In the selection process of choosing a product or service to go with, companies will always look at the experiences of other organizations similar to them. Marketing case studies are sincere yet persuasive and clearly show how you help others and can be a very effective differentiator.

ClickUp was designed to serve teams in any industry and of any size. So it makes sense the case study templates we offer are just as diverse and customizable.

Best of all, they are completely free to use!  Sign up for free to ClickUp to get immediate access to a massive amount of templates, free cloud storage, and of course, industry-leading project and team management features.

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WTO / Business / Analysis / Case Study: How to Write (24 Free Templates)

Case Study: How to Write (24 Free Templates)

Case studies can vary significantly in scope and length as sometimes it is necessary to look into additional details revolving around the initial problem and solution. It usually focuses on a customer’s journey and interactions with a business and how their product or service solved a specific need/issue. A case study is a document detailing the process and findings after examining a particular problem and how a business or person addressed or intended to address it through strategic solutions.

Free Templates

Importance of Writing a Case Study

Case studies evaluate business or customer-based problems and outline probable informed solutions available for implementation. A case study can be an excellent marketing tool as it provides hard proof of a problem that was solved through the proposed solution, product, or service provided. These studies can and are used in all levels of business and all industries.

A case study will reflect on a story of a successful business partnership/transaction between a business and a client in a professional setting. This success is measured using metrics agreed on by the customer/client being featured in the case study known as key performance indicators (KPIs), which include customers closed, revenue gained, etc. Earning the trust of potential clients can be a bit involved, and that is where a case study comes in handy. It is proof of your ability to deliver what one claims to offer.

How to Conduct Case Study (Before you Write)

To come up with a case study that effectively communicates what it intends to convince a client to offer the business there are several steps one can adopt. We shall look into these steps to give further insight:

Case study’s objective

It is recommended that a person should begin preparing the case study by getting data and metrics as well as other pre-writing activities. As much as this study is designed to prove your ability to solve a specific need/problem, it should also focus on other objectives of your chosen subject relevant to prospective clients. Determining these objectives should hence be your starting point.

Examples of objectives that client would be interested in include:

• Client’s compliance with government regulation
• Lowering business costs (operational, production, administrative)
• Becoming profitable, for example, increasing sales and reducing production costs.
• Generating more leads
• Closing on more customers (increasing market share)
• Generating more revenue (increasing profitability)
• Expanding into a new market, for example, through the introduction of a new product.
• Sustainable or energy-efficient solutions

Identifying the problems

One should also establish the issue(s) the narrative will be addressing- normally those surrounding the candidate’s problem that was solved by your product or services. One can do this by identifying critical problems faced by prospective clients first and relating them to those that were previously faced by the candidate. One can then examine the issues and determine the cause(s) and their impacts on businesses or organizations.

Finding solutions  

You should combine the information collected into a comprehensive narrative. A little creativity can be helpful, but the narrative should remain factual throughout. The case study subject journey should be presented in a way that is relatable to other customers. The narrative can take the structure of introduction, incident, rising action, the climax, falling action, and resolution.

When evaluating solutions, utilize established data and KPIs (key performance indicators) to show how your product or service tackles the problem at hand. Show how the solutions directly impact the candidate or customer and the sort of results to be expected. Come up with different solutions from which the best alternative is chosen. The best solution can be characterized as relatable, accessible, supported by evidence, and has clear pros and cons.

Find the proper case study candidate

Once you have ascertained the medium you intend to use for marketing your case study. The following step is finding the right candidate to focus on in your case study.

Below are elements you can use to sort out potential candidates:

• Product Knowledge: It is vital to select a client with more than average knowledge about the services and products one offers. This way, they can best speak from a client’s perspective.
• Remarkable Results: Clients who have experienced outstanding results from conducting business with one’s company. Such clients are expected to be enthusiastic and more compelling when discussing the products or services. For example, clients who experienced unexpected success from one’s products or services, for example, non-traditional clients, are also desirable.
• Recognizable Names: stories from more significant or more notable brands’ business clients tend to be more credible and have been observed to foster 24.4x as much growth.
• Switchers: Clients who switched after working with one’s competitor can demonstrate one’s competitive advantage and, therefore, more desirable.

Asking for the client’s permission

The next step is getting the subject involved. This can be done by first reaching out and providing them with the objective, format, timeline, and already established details of the case study. One should aim to provide an open and accessible stage of communication. The study should also incorporate benefits to be gained by the subject.

Some of the benefits one can promise to the candidate include:

Brand exposure

One can illustrate how this case study can be an excellent opportunity to promote their brand. Case studies can be valuable tools to market both the service provider and the client.

In the B2B sector, where brand awareness is hard to collect beyond one’s market share, making the case study a client’s marketing tool can be persuasive. In that, they get to expand their brand reach.

Employee exposure

A case study can be written to include quotes with credits given to specific employees. When this is the case, a study can be networking and career-development opportunities for employees of business clients.

Product discount

One can offer the subject client a product discount or free trial of a product or service one offers, especially if they are current customers.

Backlinks and website traffic

You can promise the client will enjoy an increase in website traffic once you publish the case study, which would link back to the subject’s website, known as a backlink. Backlinks are known to raise a website’s rank in the search engine results, resulting in increased traffic. Once they are satisfied and willing to participate, they can approve the case study, and the writing process can commence.

Include the right questions

Asking and including the right questions in the questionnaire and during the Interview is one of your tickets to a successful case study. Having the right questions will often lead to a convincing case study. The questions should be phrased such that their answers give insight into how valuable your products or services are. To achieve this, using the “Golden Rule of Interviewing,” which means asking open-ended questions rather than ‘yes’ or ‘no’ questions.

For the Interview, questions can be structured to create flow by categorizing them into six sections:

• Opening with questions about the client’s/participant business- For example, how long they have been in business, number of employees, current objectives, etc.
• Cite a problem- This section should create context by highlighting the challenges that led to them looking for a solution—for example, asking them the challenges and solutions that led them to look for a solution.
• Discuss the decision process- Includes questions that explain how they decided to work with you by outlining how they got to know of the product or service, people involved in selecting the product or process, and competitor products that did not meet their demands and such—for example asking them how they heard of your product or service.
• Explain how a solution was implemented- Questions that detail the client’s/participant experience during the implementation process. For example, asking them how long it took to see the results of using the product or service.
• Explanation on how the solution works- Questions that detail how the participant uses or used the product or service. For example, by asking them who are currently using or previously directly using the product or service.
• End with results- Include questions that illustrate impressive measurable outcomes of using the product or services, for example, amount of time saved, the percentage increase in sales, etc.

Identify a case study medium

The next step should determine how you intend to create your case study and distribute it for maximum exposure. Using different avenues is encouraged to capture different markets and as many clients as possible.

A case study can be shared in either or all of the ways:

• Written case study: One can write the study in the form of an e-book and then convert it to a downloadable PDF which can be published on a website/blog. A case study can also be written as a social media post, such as on Facebook.
• Video case study: One can plan on interviewing with the client, which can be recorded and uploaded on one’s YouTube channel or website. Seeing a client talk about their satisfaction with services offered in person can be more convincing.
• Infographic case study: One can choose to tell their story while quantifying success using major KPIs presented in charts in a long, vertical format of an infographic which can then be shared on Pinterest.
• Podcast case study: One can opt to have a casual conversation with a client and talk about how well their issues were resolved in a podcast. This can then be shared on any available platform such as Spotify or YouTube.

Layout your case study format

A case study can be written or visual (picture and videos) or a combination of both. When it comes to formatting a study there is no one-size-fits-all. Therefore, one should format the presentation to fit their situation best and convey information gathered most clearly and concisely. It should be made easy to scan.

Publish and promote your case study

The final step should be publishing and promoting the case study to ensure it is accessible to the intended audience. The format can sometimes dictate the publishing method; for example, infographics are best suitable for Pinterest.

Other ways to go about publishing and promoting include:

• Gated Behind a Blog Post- One can opt to write an abbreviated version of the story as a blog post and request readers to fill out their details (name and email address) if they would like to read the rest of the PDF. This method generates leads. Promotion of the blog post can be done through social media.
• Published as a Page on Your Website- Alternatively, one can choose to publish the case study on their website on its page and direct visitors from the homepage to read.

Draft and send a release form

The next step is to send the client a release form that outlines what one needs from the client. The needs could be in terms of permission to use applicable brand names, publicly share project information, and such. Sending a release form can be achieved by sending an email that details what one needs from them.

Case study release form

This form will outline what one needs from the subject client. As a result, it can vary depending on the size, nature of business, and purpose of the case study. It includes details such as; an explanation purpose and utilization of the case study, a statement of potentially trademarked information such as name, logo, pictures of the company to be used, explanation of one’s expectations of the subject after the case study, and a note about compensation if applicable

Success story letter

It is a document that outlines the entire case study process and can include the following items:

• The Acceptance- Should seek approval from the subject’s marketing team. Under this section, one can propose the timeline to conduct the interview or case study.
• The Questionnaire- A questionnaire to be filled by the participant can be included. The case study questionnaire is designed in a way that the questions create a foundation to organize the Interview.
• The Interview- after completing the questionnaire, one should reach out to the participant and conduct a 30-60 minute interview. Custom questions that best reflect the participant’s experience working with you should be prepared.
• The Draft Review- Compose a draft that is sent to the participant for feedback and edits.
• The Final Approval – Once all appropriate alterations have been made, a copy of the proposed final document is sent to the participant for approval. Once approved, the case study can be distributed.

Writing a Case Study

Despite a case study not having a one-fits-all format, there are fundamental parts present in a standard case study.

These items include:

• Title – Should be kept short and interest to convince the reader to want to know more.
• Subtitle – A brief explanation of what was done (accomplished).
• Executive Summary – It is a summary of the entire story. It can be 2-4 sentences long and followed by 2-3 bullet points outlining success metrics.
• About the Subject – It is an introduction to the participant/client business. It is a profile of their business.
• Challenges and Objectives – A description of challenges the client faced before using your product or service. It can include the customer’s goals and objectives when seeking your services. It can be 2-3 paragraphs long.
• How Product/Service Helped – A 2-3 paragraphs describe how your product or service solved the client’s problem.
• Results- An illustration of how the set objectives and goals were achieved. This can be demonstrated using quantifiable measurements of success. It can be 2-3 paragraphs long.
• Supporting Visuals or Quotes – One can include one or two powerful quotes after the results. Visuals such as pictures in support of the narrative can also be included.
• Future Plans – An epilogue detail the participant’s plans as we advance, and if you are part of those parts can be included at this point.
• Call to Action (CTA) – Depending on the nature of your case study, one can opt to encourage to seek their services or products at the end of the case study.

After the case study is complete, please review it and ensure that it contains the following primary sections.

They include;

• Introduction- Outlines the purpose of the case study.
• Background- Introduces the reader to the narrative.
• Evaluation of the Case- Highlights significant details of the case study.
• Solutions- Outlines proposed solutions and how they address the issue at hand.
• Recommendations- Outlines how one advises the client going forward.

Case Study Examples

To further illustrate how case studies should look like, we will provide you with several examples that you can look at and review:

• “New England Journal of Medicine,”- Corey McPherson Nash– Uses visuals to tell the case study client’s story.
• “Shopify Uses HubSpot CRM to Transform High Volume Sales Organization,”- HubSpot – Employs mixed media (short video and text) to tell the narrative of Shopify.
• “Designing the Future of Urban Farming,” by IDE- Adopts a simplified approach in crafting a case study while still outlining the ‘Challenge’ and ‘the outcome’ of the transaction, which are key pillars of a case study.
• “Secure Wi-Fi Wins Big for Tournament,” by WatchGuard– Uses one medium, a video, to tell the entire story.
• Rock and Roll Hall of Fame Boosts Social Media Engagement and Brand Awareness with HubSpot – This is an example that illustrates how photos, videos, and stats can be used to tell a successful business interaction.
• Small Desk Plant Business Ups Sales by 30% With Trello- Majorly uses text to tell the narrative and is straightforward. Incorporates quotes from the management of the client company.
• Facebook’s Mercedes Benz Success Story– Uses stats to illustrate how a service impacted a business and what tools and how they were used to obtain these results.

Tips for Writing a Winning Case Study

To improve the effectiveness and quality of  your study there are various tips that one can incorporate to this effect.

To highlight a few, they are outlined below.

• Ensure to take notes: There is always more to learn, and therefore it is good to jot down key points when reading or examining different case studies that can be useful when writing your case study.
• Know your target audience: Understanding your target audience will always influence what and how you write your case study. Different audiences will be looking out for different outcomes.
• Be relatable: The case study narrative should be relatable to your average clients. It should feel like the story is being told by a person to identify with detailing their satisfaction with services provided.

Frequently Asked Questions

This can be carried out in the following steps: carefully reading the case study and questions, determining the issues discussed in the case study, linking the theory to practice, planning one’s answer, write the answer, proofread and edit accordingly, then submit.

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The Essential Guide to Creating Case Studies [Free Template]

Updated: February 01, 2017

Published: January 13, 2015

Nowadays, reviews are more important than ever --  9 out of 10 people are looking at online product reviews and posts on social networks before making a purchasing decision. Do you have a plan in place to take advantage of this trend?

Enter the ever useful and efficient case study. Case studies give your audience more information about your product or service in the context of a specific company size or vertical.  Though each case study may have slightly differing details, the core messaging will fundamentally remain the same: how your product and/or service has helped one of your existing customers overcome a challenge, achieve  a goal, and/or better their lives.

Download our free case study study template here.

Case studies are also crucial to your sales process. Having a variety of case studies based on various categories such as industry, location, company size, or type of business can help your sales team convert leads into customers and upsell existing customers.

We know that building out an awesome case study that shares a compelling story can be both time-consuming and difficult if you’re not sure how to go about it. You may be wondering where to start, who to speak to, and what to ask.

To help you to focus on creating content that drives both your sales team and process forward, we have created The Ultimate Case Study Creation Guide and Template .   With this helpful kit you’ll be able to:

• Select perfect-fit participants to help your case study shine the spotlight on your product and/or service.
• Reach out to potential participants and engage them in the process.
• Devise great questions to ask your perfect-fit participants. 
• Layout the case study in a comprehensive, clear, and informative manner -- giving you more time to focus on the actual content at hand.

Click here to download the case study template and guide , and if you want to share this resource with others, use the click-to-tweet links and image below.

  "The Ultimate Case Study Creation Kit : http://bit.ly/14LzKAm  via @HubSpot "  

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BONUS : Read the case study how-to guide .

Case Study Template

Good case studies tell a compelling story to potential clients of how your company rose to the occasion. The Case Study Template will help you showcase your company’s credibility in solving a particularly challenging client problem and prove to potential clients that you have what it takes to perform well. Specifically, case studies can help you:

• Highlight your expertise in delivering measurable results based on KPIs.
• Position your brand as an authority in your industry to attract potential customers.
• Provide visual proof of your skills, experience, and expertise as a company.
• Showcase your perseverance in handling difficult projects or campaigns.

Xtensio is your team space for beautiful living documents. Create , manage and share business collateral, easily. Join the 256,643 changemakers.

Other Case Study Templates

How to create an effective Case Study with Xtensio

• Click and start editing, no account or credit card required. Follow along with the instructional copy. Add charts, graphs, images, and videos to customize your case study. Drag & drop. Resize. It’s the easiest editor ever.
• Customize everything to match your brand. Define your style guide; Add your (or your client’s) brand fonts and colors. You can even pull colors directly from a website to easily brand your case studies.
• Work on the key details of your case study together on the cloud. Add colleagues (or clients) to collaborate on the case study template. Changes automatically save and sync across all devices, in real-time.
• Share a link. Present a slideshow. Embed. Download a PDF/PNG. Your case study seamlessly adapts to your workflow. No more jumping from tool-to-tool to create different types of deliverables.
• Reuse and repurpose. Save your own custom case study templates. Or copy and merge into other documents.

Follow along step-by-step with the Case Study how-to guide .

What is a case study?

An effective case study is a great way to show potential clients, customers, and stakeholders how valuable your product or service is by explaining how your business solved a particularly challenging client problem.

Marketing case studies examine a single client situation in-depth and provide a detailed analysis of how your organization resolved the challenge.

The best case studies not only tell a story about your company but also contain some hard measurable metrics. This allows you to highlight your successes in a way that will make an ideal potential customer become your customer. Essentially, a case study is an effective way to learn about your business and a great marketing tool.

When looking for potential projects to use for a case study, look for ones that:

• Involved a particular challenge that required a unique set of skills that your company possesses
• Received special awards, press coverage or accolades
• Involved a high profile project
• Involved a well-known (preferably Fortune 500) brand or company

The most important element of your case study is that it must show a real-life example to relate to your target client. While a good case study showcases your company, a great case study makes the reader want to start a conversation with you.

What information should be included in a case study?

The first thing to consider is who will be reading your case studies. Messages and their delivery resonate differently, depending on who is on the receiving end. For example, a thirty-something software entrepreneur will measure success differently than a fifty-something CEO of a large corporation. Understanding your target audience will help you tell your case study in a way that will effectively speak to them.

When gathering information for your case study, interview happy customers and ask questions to your potential case study subject that align with the story you are trying to tell. No case study will be the same, and your questions will vary from client to client.

Before you contact the customer, consider interview questions so you have an idea of what you need to produce a compelling case study demonstrating your potential to succeed.

At the end of the information-gathering process, you should have a solid understanding of the following to outline how your product was the best solution for the customers’ particular challenge:

• The client’s initial challenge
• Why did the client choose your company
• Your company’s approach to the problem
• The solution and implementation process
• The results and final measures of success

Some questions to ask your client during the initial interview:

• Can you give a brief description of your company?
• How did you first hear about our product or service?
• What challenges or pain points prompted using our product? 
• What were you looking for in a solution to your problem? 
• Did you have any roadblocks while using our product? 

Don’t forget to talk to your colleagues and get their perspectives on the project when writing your case study. You may also want to include some quotes from internal stakeholders or project leads to make an even more compelling case study.

How do you write a case study?

When writing a case study, make sure you know who you’re talking to. Your audience, i.e. who would be interested in your product or service, should be your main focus when you create a case study. Once you’ve compiled your facts, format the story so that it will appeal to potential customers.

The format and content of case study templates vary, but in general, your business case study should look like a strong landing page: brief, pictorial, and engaging.

Xtensio’s case study template includes instructional copy to show you everything you need to know to create a real-life example of your company’s strengths. The template is organized into sections and modules designed to make your case study flow like a well-planned story and we’ve broken the template into three main sections: the snapshot, the body and the footer. 

The Snapshot

This section is designed to give a quick overview of your story and prompt readers to want to learn more. Consider it an executive summary, a book cover, or a brief description in an online store. It should have enough information to grab a potential customer’s attention, but not so much that they will stop reading. Include client details, the project name, and a brief description of the problem, as well as quantitative metrics that demonstrate your accomplishment.

You can also include the date the case study was originally published here to help potential customers identify if your product or service is a good fit for them right now. 

This section is the meat of your case study and will focus on customer results. Like any good story, it will have a beginning, a middle and an end. Classic western storytelling uses a pretty standard formula that includes a problem, the approach taken to solve it, the solution and the end results. The body of Xtensio’s case study template is divided into four key areas that align to these story elements: the Challenge, the Approach, the Solution and the Results. Here, make sure you explain using your product for a certain use case and describe how your service helped the client.

To close your case study, end with a short paragraph about who your company is, as well as your contact information. This is handy if your business case study becomes separated from your company’s website information somehow.

If you plan on sharing the case study online, make sure to add the links to your website and social media handles, using our social media module. If you are planning to print, then don’t forget to spell out the name of your website and/or add a contact phone number and email address.

Invite feedback and participation by your colleagues and the client by inviting them to collaborate on the case study template in real-time. Once you are satisfied with your case study, you can add it to your website, share it on your social channels, use it in presentations, or send out emails to potential clients. You can also download a pdf version that can be printed and shared. 

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19 Case Study Templates (MS Word) + How to Write Tutorial

Download this Case Study Template Pack with  19 pre-formatted templates in MS Word format , which can be easily modified to meet your next project.

You also get a free 21 page tutorial on How to Write a Case Study and an Information Gathering Form for gathering data when writing your case study.

19 Case Study Templates for only $19.99

19 MS Word Case Study Templates

Artistic Case Study (Chinese Dream of the Red Chamber)

Case Study Template – Sample Pages

The following screenshots show the inside pages in the MS Word template.

Note that each MS Word document includes a cover page with image, a page with trademark, disclaimers and other legal text, then the table of contents, followed by the actual case study chapters. Each of these includes guidelines to help you and your team write the material, which of course, is also included in the 21-page tutorial.

2 Column Case Study Templates

If you want to write shorter case studies, the following templates should be helpful.  These follow the classic 2-column layout and are four pages each.

Case Study: Free Downloads

You also get the following documents in your Case Study Template Pack.

How to Write a Great Case Study

If you’ve been commissioned to write a case study, or are interested in starting a lucrative career as a marketing writer, this 21 page tutorial should give you a solid understanding of the fundamentals involved. The tutorial explains:

• What is a Case Study
• Why write a Case Study
• Length, Format and Presentation
• How to Structure your Case Study
• Areas to Highlight

How to Write a Case Study

Case Study Information Gathering Form

Use this form to gather information for your case study, such as your client’s background, partners involved in the project, and technical aspects of the technologies deployed in the solution. Once you have this information at your disposal, you are in a much stronger position to begin your case study.

Case Study Checklist

Use this checklist to ensure that you covered, or have at least considered, the following areas that may be related to your case study. Please note that not every case study will require all of these sections; however you can consult this checklist both before and after preparing your draft to double-check that you have addressed all relevant areas.

Case Study Template Pack

The templates are in Microsoft Word and can be downloaded online for only $19.99 . The template pack includes the following documents:

All Case Study Templates for only $19.99

Product Specifications

File Format : The templates are in  Microsoft Word   (.docx) and  Excel  format (.xlsx).

File Size:  The Download file is 10 MBs.

Opening the Files:  You don’t need any special software to unzip the files. To unzip the files, right click on it, then select  Extract , and save it to your computer.

Getting Started:  Depending on your MS Office settings, the files may say Read Only when you open them. If this occurs, click  File ,  Save As  and save the files. There are no security settings on any of the files.

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Case Study Creation Kit [+Templates]

Free Download

Showcase your company's success using these three free case study templates.

What's inside:

• 3 Text-Only Case Study Templates to Upload to Your CMS
• 3 Designed Case Study Templates to Share Directly with Prospects
• A Data-Driven Case Study Template
• A Product-Specific Case Study Template
• A General Case Study Template

Case studies give you the chance to show – instead of just tell.

When shopping for a new product or service, you'd trust the customer who's already used the product or service over the sales guy. Getting a real-life opinion from someone is always more helpful, because it’s both unbiased, and often rooted in a common experience.

Case studies add authenticity to your business, as well as credibility and social proof that your product or service has truly helped others overcome their challenges and achieve their goals.

Case studies help your leads envision how your product or service would fit into their lives, and often act as that missing piece that moves them to take purchasing action.

Need help getting your first case study off the ground? Look no further. We've put together  templates designed to make the process a whole lot easier. 

Frequently Asked Questions (FAQs)

How do you write a case study.

HubSpot's Case Study Start Kit provides tips on how to write a case study. Instead of the traditional write-by-numbers approach, choose from 3 different case study templates to save time on writing a great case study: a general case study format, data-driven case study format, and product-specific case study format.

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What is the structure of case study?

A case study is a detailed, in-depth report of a business problem and how it was solved. A good case study starts with a quick summary of the case, then describes the background of the person or organizations, defines a few specific problems, explains how the problems were addressed, and concludes with the overall results of the case that was alluded in the original summary. HubSpot's Free Case Study Starter Kit makes learning how to structure a good case study simple and easy.

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What is case study example?

What is the format of case study.

Case studies are used to analyze and describe the performance of a particular product, service or system. The most common type of case study is a "success story" that describes how an organization was able to use some new product or process successfully in order to achieve its goals. HubSpot's Free Case Study Templates comes in a three formats: general case study , data-drive case study, and a product-specific case study.

How do you create a case study page?

Creating a case study page is a way to showcase your expertise and how you've helped others. You can use case studies as a lead generation tool, as well as an additional resource for those who are looking for information on what you offer. HubSpot's Free Case Study Creation Kit comes with 3 templates in both Google Docs and Microsoft Word to help you walk you through creating a case study page of your own.

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Free Case Study Templates & Examples (Word, PDF)

A case study template is used to make a report of an event, problem, or activity in an effective way. With the help of this template, you don’t have to think that what to include in your report. However, you just have to focus on a person, group, or event you are studying.

Table of Contents

What is a case study?

Generally, a case study is a kind of research methodology and usually used in social sciences. If people do a case study then they have to study an issue from a real-life perspective. Moreover, such type of studies demands in detail analysis of a person, a group, or an event. You may also like Remote Work Policy Template .

Different Types of Case Study Templates?

There are different types of templates that you can use for your case study;

• Student case study template
• Nursing case study template
• Clinical case study template
• Basic psychology case study template
• Treatment injury case study template

In addition, you can also create these templates on your own or you can download them from any website. There are no specific formats for these templates. You have to create or download those templates that suit your own needs.

What are the benefits of using a case study in business?

Using case study in the business provides you several benefits such as;

• A case study assists you to influence customers more efficiently. It makes you able to raise awareness on how to fulfill the requirements of customers more efficiently.
• Next, the information in the report will help you to encourage empathy in its readers. If you use the real-life issues and then explain how your product solves those issues will encourage the customers to use your product.
• Moreover, when you discuss the customers’ issues and questions in your case study it shows that you care and understand the customers.
• With the help of this report, you can strengthen your brand. Hence, it depends on real-life situations, it becomes relatable. You can also develop an emotional relationship with your customers. Furthermore, this report shows that you have everything that customers need.
• Above all, you can use this report to create other written works for your business. You should also check Employee Clearance Form Template .

Basic Psychology Phase One Case Study Template

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Here are some guidelines that you bear in mind during or before writing a case study;

At first, you should identify what type of case study you are going to perform. You should strategize your case study well.

Next, in business, you have to pay attention to customers. If you are going to sell products or services, then think about your customers and their needs.

Most importantly, gather extensive knowledge about your project before making a case study. Without enough knowledge, you won’t be able to create an effective document. You may also see Employee Handbook Template .

If you want to present, the best side of your business then finds those customers who have the best experience with your product or services. Then, include their testimonials in your report.

In conclusion, case study templates make you able to create a study that surely makes your business stand out.

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I am Ryan Duffy and legal writer. I received a bachelor of business administration (BBA) degree from London Business School. I have 8+ years of writing experience in the different template fields and working with ExcelTMP.com for 7 years. I work with a team of writers and business and legal professionals to provide you with the best templates.

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Business Case Template

Use this free Business Case Template for Word to manage your projects better.

A business case template is a document that helps sell your project. It collects the main points of a project and delivers them in a clear and concise manner. Our free business case template for Word is a great tool to help you gather that important data during the project initiation phase and show the project stakeholders the value and validity of the project.

What Is a Business Case?

The business case is a document used in project management to show that the costs related to the project are worthwhile and there will be a strong return on investment. These documents summarize various aspects of the project including its objective in addition to the costs and benefits that the project will deliver to its stakeholders.

You can think of a business case as the pitch you make to win over the client, customer or stakeholder. It justifies the project by evaluating the benefits, costs and risks while showing why this project’s path is the preferred solution to whatever problem the project is solving or the need it’s addressing. This buy-in is essential for any project to meet its objectives.

A business case provides details that are only outlined in the project proposal of the project. Unlike a project charter , which is a high-level description of the project and its deliverables, the business case is more focused on return on investment and future opportunities. The project charter details the actual project more than the business case, which is about justifying a company’s decision on taking on the project.

Why You Need a Business Case Template

The main reason why a business case template is so important is that it does the due diligence for stakeholders and proves that the expense is worth the return on their investment. There are many projects that might be in a company’s pipeline with only so many resources to deliver them. It’s crucial to know which project is going to be worthwhile from a financial viewpoint.

A business case acts as a number of different cases. For one, it’s the strategic case, looking to see if the project aligns with the overall company strategy. The economic case explores if the project offers the best value. A commercial case looks at the project through the lens of the market. A financial case sees if the investment is affordable for the company. A management case looks at those who will be involved in the project and whether they can deliver it.

No matter the project, big or small, the business case is a must if only to define the business needs and objectives of the project. Whether you have a long document or capture it all in the span of a single page, the business case template is a great way to align the project team and stakeholders, one of the most important reasons why you need a business case.

How to Use Our Business Case Template for Word

In order to fill in the blanks in our free business case template for Word, you need to start with research. That research will include the market you intend to introduce your project or service to the competitors that are already in that space and any alternatives.

Next, you’re going to compare business and project management approaches, looking for the best fit. The best approaches will be included in your business case template. Then you’ll compile all the data you have and present those strategies, goals and options.

Don’t forget to document everything . Your business case should be to the point but at the same time not skip important details that will sway your stakeholders. In order to do that, you’ll want to have an outline and then fill in each section. That’s where the free business case template for Word comes in—it does it for you.

Elements of Our Business Case Template

Our free business case template lays out all of the areas you’ll need to paint a full picture of the project, its objective, benefits and risks. This picture should be realistic while simultaneously proving the feasibility of the project from the point of view of investment. Our free business case template for Word is broken up into the following categories.

Executive Summary

This is at the top of our template. It’s the elevator pitch, in a sense, as it is a short roundup of all the sections that follow in the free business case template. This will provide your stakeholders with a way to get the gist of the whole document at a glance.

Mission Statement

It doesn’t hurt to have a mission statement , which is different from the above summary. It is a place to define the project’s objectives, purpose and goals. The mission statement is like the North Star in that it will help lead the team as well as help stakeholders understand the project more fully. If the project moves forward, there will be changes along the way and the mission statement will make sure that as you adjust your project plan you always keep the reason for the project in the crosshairs.

Product or Service

In this section, you’ll describe the product or service that is the final deliverable of the project. More than just a description, however, it should explain how it will be competitive, what niche it’s filling, the problem it’s addressing or the need it’s filling.

Project Definition

Here, you’re going to discuss the project itself, such as what its business objectives are and how you’ll achieve them with the project plan outline . This includes the project scope, such as the tasks and deliverables of the project that will allow you to reach your business objectives.

Project Organization

With this section, you’ll get into the style of coordination, communication and management you’ll use in the project. There are four basic project organizations: functional, which is a traditional structure with departments and managers who report to an executive; project, with divisions that focus on a specific project; organic, where the project follows a natural progression that is more flexible; and matrix, which is part function and part project-based.

Financial Appraisal

This is the dollar and cents part, so it’s extra-important as most businesses focus on the bottom line. You’ll need to show the costs of the project, which is the budget estimation , including how much all of the tasks and resources will be, and why that cost is less than the benefits that the project will deliver to the business. This comparison can be done with a sensitivity analysis and cost-benefit analysis.

Market Assessment

Whatever your product or service and however successful you say it will be, you must back up those claims with market research. This means looking at the market you plan to deliver your product or service, defining it, showing the competition and its percentage of that market, plus how you can reach an unserved segment of the market or answer a need that hasn’t yet been served. Not only the opportunities that you see in the market, but you need to also outline any threats to your product or service.

Market Strategy

Once you have done your market research it’s time to develop a strategy to take advantage of the opportunities you see there and avoid the threats. Describe what your distribution channel will be and what you think is a competitive price point for the product or service. Profile your target audience and how you’ll reach these customers and other aspects of your marketing plan.

Risk Assessment

No project is without risk. The best way to prepare for this unknown inevitable is by making a risk assessment of the project. Where are the weak points? Identify potential issues that might arise over the life cycle of the project and develop plans to mitigate or take advantage of these risks, as there are both negative and positive risks in a project.

How ProjectManager Helps Turn a Business Case Into a Project

ProjectManager is project management software that helps you turn a business case into a project. We have the tools you need to plan better and monitor your execution so you deliver your project on time and within budget. A business case is what convinces your stakeholders that the project is worthwhile.

Create Detailed Plans on Robust Gantt

The project plan is how you’re going to get from the idea to the reality. Now that you’ve outlined that path in your business case, use our interactive Gantt chart to stay organized. You can organize tasks, link dependencies to avoid bottlenecks and set milestones to track progress. Our tool goes even further by allowing you to filter for the critical path without time-consuming calculations. Once you set the baseline, you can then generate variance reports to see if your actual progress is aligned with your planned progress.

Monitor Progress and Performance With Real-Time Dashboards

In order to meet the expectations set by your business case and keep your stakeholders updated, you need to have an eye on your project to see things as they happen. Our real-time dashboard automatically collects and calculates six project metrics and displays them in colorful graphs that are easy to digest. Unlike lightweight tools, there’s no setup required. We also have real-time reports that dive deeper into the data, which can be filtered to show only what you want to see and shared with stakeholders to manage their expectations.

Other Templates to Help Build a Business Case

The business case template is a powerful tool to win over your stakeholders. ProjectManager is not the software that will make the business case a reality. But we’re also an online hub for all things project management, including dozens of free project management templates you can download as you’re building your business case. Here are a few.

Executive Summary Template

Part of any business case is the executive summary. If you need help composing this overview, our free executive summary template for Word is what you should download. It’s all here, everything you’ll need to collect the main points and write a powerful and direct executive summary to sway your stakeholders.

SWOT Analysis Template

When developing a strategic plan for your business case, our free SWOT analysis template for Word helps you map the internal and external factors of influence. SWOT stands for strengths, weaknesses, opportunities and threats. This free template download can help you see your project in a bigger context.

Estimate Template

Another important part of a business case is the financial appraisal. What you need is to make an accurate forecast of your project’s costs. Our free estimate template for Excel helps you identify all the project costs related to labor, materials and more to show your stakeholders why their investment is going to give them a greater return.

Related Content

ProjectManager is also a great place to read about project management. We publish multiple blogs a week and have hundreds of tutorial videos, guidebooks, white papers and much more. These assets cover every aspect of managing a project, from initiation to close. Here are some related to making a business case.

• 15 Free Word & Excel Templates for Business
• How to Write a Business Case
• Cost-Benefit Analysis for Projects: A Step-by-Step Guide
• What Is a Project Plan? The Ultimate Guide to Project Planning

ProjectManager is award-winning software that organizes work, monitors progress and reports on performance to keep you productive. Whether you’re managing one project or a program or a portfolio of projects, we have the tools that connect teams across departments or the country. Real-time data helps you make more insightful decisions. Join teams at NASA, Siemens and Nestle who use our tool to deliver success. Get started with ProjectManager today for free.

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Case Study Templates

Visme’s professional case study templates are perfect for showcasing how your business helped other brands achieve their goals. Customize your favorite case study layout with your own brand colors, fonts and logo, add or remove pages, and download in high-quality to use as a lead magnet or upload on your website. You can also embed the case study for free.

Case Studies 64

SaaS Marketing Case Study

Showcase the amazing performance of top brands using this case study.

Real Estate Case Study

Present the overarching negative impacts of sound pollution on real estate sales with this case study template.

Financial Case Study

Show how skillfully the big brands utilize their resources with this case study template.

B2B Case Study

Use this case study template to showcase the qualities and results of your clients.

Social Media Case Study

Show the results of a successful social media campaign using this case study template.

Psychology Case Study

Raise awareness for common mental issues using this case study template.

Patagonia Case Study

Inspire clients with the success story of top brands using this case study template.

Neutrogena Case Study

Show the results your previous clients achieved using this case study template.

NVISIONCenters Case Study

Share the results clients have achieved due to your strategy with this case study template.

College For Adult Learning Training Organization Case Study

Share the excellent performance of your past clients using this case study template.

Fuji Xerox Australia Business Equipment Case Study

Use this case study template to show amazing results clients have had with your brand’s help.

Adobe Case Study

Share how your brand helped achieve remarkable goals for your clients using this case study template.

Bit.ly Case Study

Show future clients how your services can help them with this case study template.

UX Case Study

Showcase the impact of CTAs using this case study template.

Think With Google Case Study

Use this case study template to show the power of collaboration.

Design Case Study

Inspire future customers with the success of your previous clients using this case study template.

Search Marketing Case Study

Show the impact of using unique techniques with this case study template.

Intel Case Study

Showcase the performance of your previous clients using this case study template.

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Inspire the audience to use unique marketing techniques with this case study template.

Weebly Case Study

Showcase the strategy used by top businesses to boost productivity using this case study template.

Medical Case Study

Show how the impact of medical diseases on elderly patients with this case study template.

Media Case Study

Put together key reasons for social media campaign failure using this case study template.

Healthcare Information System Case Study Modern

Highlight the ways how your healthcare firm helped solve a major problem using this modern case study template.

Remote Healthcare Case Study Modern

Present how an organization changed the face of the healthcare system in the world with this case study template.

Case Study Templates by Visme

Case studies are a great way to attract attention to your products and services, build trust and credibility, and to show proof of how you’ve helped other businesses similar to potential customers achieve their goals. Use one of Visme’s case study templates to illustrate your business in action, and to help potential clients understand how you can help them grow.

Each case study template in Visme is designed to highlight your client’s basic information, their problem and how your company’s solution helped them overcome that problem. Customize your favorite case study layout from the options above with your own brand colors, or upload your exclusive brand fonts to use throughout the case study.

You can also upload your logo, resize or rotate it as you wish, and even upload any image of your choice to add to the document’s visual appeal. Or, browse through millions of free stock photo options that come built-in with the Visme editor. Download your case study as a PDF file or an image. You can also publish and share it online with a link, or embed it on your website. Get started with our document creator today.

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UX Case Study Template made to help UX Designers create and organize their case study without any struggle.

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Case study presentation to frame key insights and outcomes.

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Case study template with multiple components, visual styles and frame sizes.

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Case study template – 9+ free word, pdf documents download.

Businesses, researchers and scientists often resort to the use of case studies in order to get a better understanding of what they’re dealing with and how they can go about achieve their goals. They are used to create an indispensable account of the practices and best practices of any profession or industry.And seeing that most individuals who perform case studies might not be I.T technicians, they can still create amazing case studies if they download and use these amazing case study word format templates . You can use most of these free or paid case study templates to formulate a case study outline. You may like Business Case Templates .

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