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How to Write a Cleaning Company Business Plan + Free Template

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Ever dreamed of starting your own cleaning services business?

If yes, you’ve come to the right place. It’s time for you to venture into an exciting world of clean and nicely organized spaces.

However, you need to think about resources and funding for navigating the ins and outs of the cleaning business.

Also, you need to identify if there’s a market opportunity to be successful, how many competitors you’ll face, and what potential clients expect from companies like yours.

Surprisingly, a professional business plan will help you answer all these questions. Here’s our sample Cleaning Company Business Plan to give you enough motivation.

We have created this sample business plan for you to get a good idea about how a comprehensive business plan should look alike and what elements you need to include in your business plan.

But before you start writing a business plan for your new cleaning company, consider a few tips and business planning hacks compiled for you.

Industry Overview

The commercial cleaning services industry stood at an impressive value of $89.7 billion , and its growth shows that it’s not going to slow down.

Especially after the pandemic, the significance of cleaning has grown. The household cleaners or residential cleaning market is projected to be $40.38 billion by 2025.

And if you have a knack for cleaning and organizing spaces, there’s a golden opportunity to build a thriving business.

Before you go, we have some important things that you have to keep in mind.

Things to Consider Before Writing Your Cleaning Business Plan

Choose what you’ll clean.

Decide what kind of spaces you want to clean. You can go for anything from cleaning outdoor areas, hotels, schools, or office space.

This will help you hire employees who are the best at specific jobs. After all, cleaning different spaces requires a different set of skills and precision.

So, having a niche would help you become a specialist at your work and make your customers avail of your service more often.

Decide what additional services you can provide

Sometimes business is all about going that extra mile. Decide what additional services you can provide apart from the primary ones.

This would also largely depend upon your potential clients and the industry sector you are in.

For example, if you clean office spaces, you can specialize in the organizational services that can set you apart from competitors. Also, this will open opportunities for additional revenue.

Know your competitors

Knowing your competitors is crucial. Identify their strengths, weaknesses, and position in the market. It helps you stay ahead of them and have a foresight of what might happen next in the industry.

Hence, maintaining a competitive advantage in this dynamic and rapidly evolving sector is a must.

Adapt to technology

The cleaning industry is a lot about putting technology to maximum use. So, embrace technological advancements, such as online booking systems and machines for better cleaning.

This will ensure that your business remains competitive and aligns with the evolving needs of your customers. And to keep up you’ll have to change too.

How to Write a Cleaning Company Business Plan?

1. write an executive summary.

An executive summary is the first and most significant section of any business plan, usually written in the last when the entire plan is ready.

It provides a high-level overview of your cleaning company business plan, offering a quick understanding of your business. So, keep your executive summary clear, concise, and engaging to grab readers’ attention.

This section includes the business name, concept, core values, objectives, marketing plan, management team, and financial projections.

You may start your executive summary with a compelling introduction to the cleaning business, including what is your idea behind this business and what type of business you are running.

Briefly outline your cleaning services and clarify how your services will be different. Describe your target customers, and don’t forget to explain how your cleaning business satisfies their needs.

Name all the key members of your team and provide a summary of your cleaning company’s financial projections for 3-5 years.

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business plan for a cleaning business

2. Provide a Company Overview

As the name suggests, the company overview section provides a detailed description of your small business.

It includes the business name, owners, legal structure, location, history, and other such information, providing an in-depth understanding of your company.

You may start this section by providing all the basic information about your cleaning business, such as the name of your company, type of business, legal structure, location, and the reason for choosing that place.

Highlight the owners of your cleaning company, along with their percentage shares and responsibilities. Include vision-mission statements that summarize your business objectives and core principles.

After that, mention your cleaning service business’s history and explain how it came into its recent position. Also, describe your future business goals.

Here is an example of PristineClean’s business goals written using Upmetrics AI-writing assistant :

Next, you may outline some personality and intriguing details like business achievements or recognition, if any.

3. Conduct an Industry and Market Analysis

Starting a cleaning services business requires a strategic roadmap, and the key to developing it lies in a complete industry and market analysis.

This chapter provides valuable insights into your external business environment, including the cleaning industry in which your business operates and its dynamics.

It helps your readers or potential investors to better understand the broader cleaning industry, local market, target customers, emerging market trends, potential challenges, and opportunities.

Here are a few key components your industry and market analysis section must include:

Market Size and Growth Potential

Give a detailed overview of the cleaning industry and determine its market size, growth potential, and target market. Use industry publications, market reports, and statistical data for thorough research.

Also, Identify and describe a few market influencing factors, such as increased hygiene awareness, growing urbanization, eco-friendliness, and changing lifestyles.

Target Market

Specify your target market and define the attributes of your ideal clients. Try to break down the market into segments based on residential or commercial focus, demographics, and specific cleaning service needs.

Learn more about your customers and define the geographic regions you wish to serve. Recognize the local cleaning services demand and identify whether your cleaning business will focus on certain services.

You may also display your cleaning business’s market distribution as follow s:

cleaning business market distribution

Competitive Analysis

Explore all the commercial cleaning businesses in the local market and identify key competitors, including direct and indirect competitors.

To know more about the competitive landscape, analyze their strengths & weaknesses and evaluate their market positioning. From that, pinpoint untapped areas in the market and understand the scope of competitive advantage.

Try to explain how you can offer qualitative cleaning services and develop unique selling propositions(USPs) that set your cleaning business apart.

Conduct a SWOT analysis to evaluate internal & external factors and get better insights.

Market trends

Stay updated on emerging market trends and recent industry practices to write this section. Observe current innovations in cleaning technology and eco-friendly practices. Also, explore ways to implement online booking systems, automated scheduling, or smart cleaning equipment.

Regulatory Environment

Highlight regulatory considerations for your cleaning services business. It includes local regulations, business licenses or permits, health & safety compliance, and insurance requirements.

Have a look at the PristineClean’s regulatory environment:

Regulatory environment

In [Westminster] and its adjacent areas, the commercial cleaning industry is bound by several regulations to ensure quality, safety, and environmental responsibility:

  • Safety Codes: Adherence to [specific state/city safety codes] is mandatory for all cleaning operations.
  • Licensing: Obtaining a [specific janitorial license] is crucial for operating within the city limits.
  • Eco-regulations: Guidelines to limit the use of harmful chemicals, ensuring the safety of both clients and the environment.

“[PristineClean Commercial Solutions]” is committed to full compliance with all regulatory requirements, ensuring our clients receive services that are not only superior but also responsible.

4. List Your Service Offerings

This section provides details of your service offerings and elaborates on your service range, description, pricing strategies, and more.

You may start by describing specific cleaning services that you will be going to offer your customers. Also, highlight the overarching benefits and solutions your cleaning service business will serve.

Your cleaning services might be any of the following:

  • Commercial cleaning services
  • Residential cleaning services
  • Window and Glass Cleaning
  • Carpet cleaning services
  • Furniture and general disinfecting
  • Janitorial Services
  • Green cleaning services

Effectively communicate your cleaning services to the customers by sharing clear pricing plans and service descriptions with project timelines.

Here, you may refer to the below example to draft your own cleaning business’s service offerings:

example of cleaning business service offerings

Next, mention any additional services or customized cleaning service packages based on specific client needs.

5. Outline a Sales and Marketing Plan

The sales and marketing strategy section involves a list of strategies you will use to attract new customers and retain existing ones.

It will help you streamline your marketing tactics and develop effective marketing campaigns to reach your target audience while keeping track of the projected budget and maximizing return on investment.

Here are some of the sales and marketing strategies for your cleaning services business:

Unique Selling Points (USPs)

Specify the USPs for your business that set you apart from the other cleaning services. Emphasize a few aspects, such as specialty services, environmentally friendly cleaning services, or customizable options.

Pricing strategy

Create a pricing strategy that is affordable and competitive, yet profitable. Consider proposing discounts, promotions, or cleaning service packages to entice new customers.

Refer to the below example written for a commercial cleaning business:

Pricing Strategy for PristineClean Commercial Solutions

Our pricing structure is meticulously crafted, reflecting the quality we offer while remaining competitive:

Base Pricing: Competitive hourly rate per [sq. ft./service] to ensure accessibility for various businesses. Our gross margin objectives are outlined based on the nature and scale of the cleaning projects:

  • 70% for specialty cleaning services(carpet, tile, furniture, VCT)
  • 60% for small cleaning jobs (less than $10k per year)
  • 50% for medium job ($10k – $30k per year)
  • 40% for large project work (more than $30k)

Promotions: Seasonal discounts or offers for first-time clients to encourage trial.

Packages: Bundled cleaning solutions tailored for businesses of varying scales, providing savings on combined services.

Professional Branding

Implement a strong online presence through a user-friendly website and spreads a wider reach. Show your project work with virtual tours and 3D imaging to build trust among potential clients.

Social media advertising

Use engaging social media channels to enhance online visibility. Share industry trends, news, and other events on social media to attract potential customers searching for cleaning services.

Partnerships

Always try to build strong relationships with local businesses and real estate agencies. Also, offer special promotions for collaboration. This will expand your reach and generate referrals.

Customer retention strategy

Explain how your commercial cleaning business will build loyalty and retain clients. Try to mention loyalty programs, personalized cleaning services, or various packages.

6. Introduce Your Team

A management team is crucial to demonstrate your business’s ultimate success in the cleaning industry.

This section introduces the business owners and key managers, along with their roles & responsibilities, qualifications, work experience, and compensation plan.

A dynamic and experienced leadership team can be important to weigh authority and help investors to be confident about your cleaning services business’s idea and vision.

You may start by introducing the cleaning business’s owners/founders and key employees, such as the operations manager, marketing director, cleaners, etc. Highlight their education, professional background, and relevant experience in the industry.

Try to include an organizational chart for the management team that depicts the reporting lines and the decision-making flow.

For your reference, you may have a look at the PristineClean’s organizational structure:

example of cleaning business organizational structure

Don’t forget to describe your compensation plan in this section. Include salaries, incentives, or benefits for the management team and cleaning staff.

If your team is lacking, consider mentioning the board of advisors for your business. Also, define their roles and experience in handling cleaning services or small businesses.

7. Outline Business Operations

Now, it’s time to highlight an impactful description of daily business operations and activities. This section includes key aspects such as staffing, operational processes, and quality control measures.

Operational excellence can be critical to achieving your business goals and optimal results committed to clients.

So, briefly outline operational planning, emphasize how it directly impacts the quality of services, and pique the reader’s interest. Here are a few key factors that your operations plan section must include:

Convey the staffing needs for your cleaning services business, including the number of cleaning professionals required, experience, and responsibilities. Also, mention the employee perks and training programs you will provide.

Here is an illustration of a staffing requirement with the help of Upmetrics:

staffing requirement example for cleaning business

Cleaning operations

Summarize the processes and methods you will use to run your cleaning business. It includes the scheduling of appointments, strict cleaning protocols, responsive customer service, communication channels, etc.

Quality control measures

Discuss the regular cleaning service inspections, compliance verifications, and ongoing improvement initiatives through client feedback surveys. This will help you maintain customer service excellence.

Equipment and cleaning supplies

Describe equipment and cleaning supplies to guarantee that all your cleaners have the resources and tools required for high-quality cleaning services. Include inventory, replenishing supplies, latest cleaning techniques, and technology.

8. Prepare Financial Projections

A well-structured and in-depth financial plan is the most crucial and demanding section of any business plan.

In fact, it’s one of the deciding factors for potential investors, banks, or partners to invest or lend money in your cleaning services business.

This section is a detailed blueprint of your company’s financial information and the strategies you will use to reach its long-term goal. It may include all the cash flow & revenue streams, initial startup costs, and earned profits.

This financial forecast is significant in terms of whether you secure funding or not. So, highlight all the below key components in your cleaning business plan:

  • Profit and loss statement(Income statement)
  • Sales forecast
  • Cash flow statement
  • Balance sheet
  • Break-even analysis
  • Tax considerations
  • Business ratios

From the above financial statements, you can identify the funding needs and evaluate the funding resources for your cleaning company, including bank loans, SBA-guaranteed loans, investors, or personal savings.

Download Cleaning Company Business Plan Template

Need help writing your business plan from scratch? Here you go; download our free cleaning company business plan pdf to start.

It’s a modern business plan template specifically designed for your cleaning company business. Use the example business plan as a guide for writing your own.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

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Start preparing your business plan with AI

With Upmetrics, you will receive easy-to-follow steps, 400+ business plan examples, AI support , and a financial forecasting tool to simplify your entire business planning process.

Whether you’re venturing into a new business or expanding an existing one, Upmetrics provides valuable insights and resources you need to create a successful business plan that perfectly aligns with your goals.

So, don’t wait; start planning now!

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Business Plan Templates with Examples

Business Plan Templates with Examples

Frequently asked questions, what sections are included in the cleaning company business plan.

A professional cleaning company business plan should include the following sections:

  • Executive summary
  • Company overview
  • Industry & market analysis
  • Service offerings
  • Sales and marketing plan
  • Management team
  • Business operations plan
  • Financial plan

What financial information should I include in the business plan?

You should include below financial information in your business plan:

  • Income statement
  • Use of funds

How often should I update my cleaning company business plan?

It is advisable to review and update your cleaning company business plan at least once annually or more often to reflect specific changes in the business environment, service offerings, or market trends.

Can a business plan template help me secure funding?

Indeed, a well-prepared business plan helps you secure funding or bring on new business partners. It offers a clear overview of your business model, strategies, target market, and financial projections. So, this will significantly enhance your chances of securing funding.

Can the template be customized to fit various types of cleaning businesses?

Absolutely! A modern business plan template can be easily customized to fit various cleaning businesses, such as commercial cleaning, residential cleaning, or other specialized services. Upmetrics provides customizable templates for your specific business needs and cleaning services.

About the Author

business plan for a cleaning business

Vinay Kevadiya

Vinay Kevadiya is the founder and CEO of Upmetrics, the #1 business planning software. His ultimate goal with Upmetrics is to revolutionize how entrepreneurs create, manage, and execute their business plans. He enjoys sharing his insights on business planning and other relevant topics through his articles and blog posts. Read more

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Download How to Write a Cleaning Company Business Plan + Free Template

BUSINESS STRATEGIES

How to create a cleaning business plan

  • Jeremy Greenbaum

How to create a cleaning business plan

A business plan for your cleaning business is a structured and detailed document that outlines the goals, strategies and operational details of a venture focused on providing cleaning services to residential, commercial or industrial clients. This comprehensive plan serves as a roadmap for individuals starting a business in the cleaning industry, providing a clear outline of the company's objectives, target market, marketing strategies, service offerings, financial projections and growth plans.

This strategic blueprint assists you in pinpointing the unique features of your cleaning services and gaining a solid grasp of the competitive landscape. Learn how to create an effective business plan when starting a cleaning business by following the steps below. Also make sure to check out these service business examples to help you get started:

Not sure what type of cleaning business to start? Our guides to starting a pressure washing business, or starting a pool cleaning business are great for inspiration.

Creating a thorough cleaning business plan is essential for the success of your cleaning business ideas . It serves as a guide for your business, helps in attracting investors and funding, and informs your decision-making process. Here are the six main parts of a cleaning business plan:

Executive summary

Business and domain names

Market analysis and research

Operations plan

Marketing and advertising plan

Financial plan

01. Executive summary

The executive summary of a cleaning business plan provides a concise overview of the entire plan. It highlights the key components of the plan, including the business's objectives, target market, competitive advantage and financial projections. The purpose of the executive summary is to give readers a snapshot of the business plan's main points without delving into every detail. It serves as a tool to captivate the reader's interest and provide a quick understanding of the business's potential.

Example of an executive summary for a cleaning company: “SparkleClean Services is a professional cleaning company committed to delivering exceptional cleaning solutions to residential and commercial clients in the local area. Our mission is to create clean and comfortable environments that enhance the quality of life for our customers. With a team of trained professionals, eco-friendly cleaning products and a dedication to excellence, we are poised to become a trusted name in the cleaning industry.”

02. Business and domain names

Choosing a suitable business name and domain name is crucial for a cleaning business. A compelling name helps create a strong brand identity and builds trust with clients. Utilizing a business name generator (or specifically a small business name generator ) can inspire creative ideas. Note that your domain name should mirror your company name and be easily memorable. Before finalizing your name, ensure the domain is available and aligns with your brand image.

Learn more about registering your business , which you’ll want to do once you’ve landed on a business name and a legal structure.

03. Market analysis and research

Market analysis and research are essential in understanding the cleaning industry's competitive landscape. Research should delve into market trends, customer preferences and competitors' strengths and weaknesses. This analysis aids in forming a targeted marketing strategy and identifying opportunities for differentiation. By understanding the market dynamics, the business can tailor its services and approach to effectively meet customer needs.

04. Operations plan

An operations plan outlines the operational aspects of the cleaning business. It includes details about location, premises, equipment and staffing needs. Determining the optimal location based on target clientele, securing suitable premises, acquiring necessary cleaning equipment and establishing a staffing plan are crucial components. This plan ensures efficient day-to-day operations and the ability to deliver consistent and high-quality services.

05. Marketing and advertising plan

The marketing and advertising plan outlines strategies for promoting the cleaning business. This includes defining the target audience, determining pricing structures and selecting effective advertising channels. For a cleaning business, local advertising, word-of-mouth referrals and digital marketing techniques can be effective. Leveraging social media, creating informative content and offering promotional deals can help attract and retain customers.

Need some help building up your brand? Check out these cleaning logo ideas and Wix’s free logo maker .

06. Financial plan

The financial plan is a critical section that details the business's financial projections, funding sources and timeline for profitability. It includes startup costs, revenue projections, anticipated expenses and potential profits. This section outlines how the business will be funded initially and sets a time frame for achieving profitability. It serves as a roadmap to ensure the financial health and sustainability of the cleaning business.

Thinking of starting another type of business? Check out some of these creative service business ideas  for inspiration.

steps to developing a business plan

Cleaning business plan example: FreshStart cleaning services

Below is an example of a business plan template for a fictional cleaning business named FreshStart. Feel free to use this template as a guide and tailor it to your business.

FreshStart Cleaning Services aims to provide top-quality residential and commercial cleaning solutions to clients in the local area. Our commitment to delivering exceptional results, using eco-friendly products and ensuring customer satisfaction sets us apart in the industry. With a dedicated team and a focus on exceeding expectations, we are poised to establish FreshStart as a trusted cleaning service provider.

02. Company and domain names

Company Name: FreshStart Cleaning Services

Domain Name: www.freshstartcleaning.com

The name "FreshStart Cleaning Services" reflects our commitment to revitalizing spaces and creating clean environments. The corresponding domain name, www.freshstartcleaning.com, aligns with our brand identity and provides a user-friendly online platform for clients to learn about our services and make inquiries.

Our market research highlights the increasing demand for professional cleaning services due to busy lifestyles and a heightened focus on cleanliness. We identified key competitors and analyzed their offerings, pricing strategies and customer reviews. This research guides our efforts to provide unique services that cater to specific client needs and preferences.

Location: strategically situated in a central location to access target areas efficiently

Premises: acquiring a small office space for administrative purposes

Equipment: investing in state-of-the-art cleaning equipment and eco-friendly products

Staffing: hiring trained cleaning professionals and conducting regular training for skill enhancement

Our marketing plan includes:

Local advertising: distributing flyers, posters and business cards in target neighborhoods

Digital presence: creating a user-friendly website with service descriptions, customer testimonials and a simple contact form

Social media: regularly posting cleaning tips, before-and-after photos and client testimonials to engage and attract clients

Referral program: encouraging satisfied customers to refer friends and family with incentives

Startup costs and funding

Equipment purchase: $5,000

Office setup: $2,000

Marketing materials: $1,500

Initial marketing: $2,000

Operational expenses (1st quarter): $8,000

Total startup costs: $18,500

Funding sources

Personal savings: $8,500

Small business loan: $10,000

Total funding: $18,500

Revenue projections

Year 1: $100,000

Year 2: $150,000

Year 3: $200,000

Equipment maintenance: $1,000 per year

Staff salaries: $60,000 per year

Marketing and advertising: $5,000 per year

Operational expenses: $20,000 per year

Profit and loss projection

Year 1 net profit: variable based on revenue and expenses

Time frame for profitability

FreshStart Cleaning Services anticipates achieving profitability within the first year of operation by effectively implementing marketing strategies, delivering exceptional services and building a loyal customer base.

Benefits of creating a cleaning business plan

When starting a cleaning business, creating a comprehensive and clear business plan is important for several key reasons:

Strategic guidance: A well-crafted business plan offers a strategic direction for the cleaning business. It defines the short-term and long-term goals, helping the business owner maintain a focused and organized approach to achieving these objectives.

Investor confidence: Investors and lenders often require a detailed business plan before investing or providing loans to a new venture. A comprehensive plan demonstrates the entrepreneur's commitment, professionalism and clear vision, thereby increasing the likelihood of raising money for the business .

Operational clarity: The plan outlines the day-to-day operations of the cleaning business, covering service offerings, scheduling, pricing, staffing and quality control measures. This clarity ensures smooth operations and consistency in service delivery.

Financial projections: A critical component of the business plan is the financial section, which provides projections for revenue, expenses, cash flow and potential profitability. These projections guide financial decisions, budgeting and resource allocation.

Risk management: A comprehensive business plan assesses potential risks in the cleaning industry and outlines strategies to mitigate them. This proactive approach helps the business anticipate challenges and formulate contingency plans to address them effectively.

Business growth and expansion: The plan outlines a roadmap for growth and expansion, including strategies for increasing service offerings, entering new markets and scaling operations. This forward-looking approach ensures the business remains adaptable and prepared for expansion opportunities.

Business website: A clear and comprehensive business plan also often includes plans for a business website. As you’re building your website with a website builder like Wix, your business plan can inform how you use your website for marketing, showcasing your services, receiving inquiries and building a professional brand image.

More business types to consider

Still trying to decide on the best type of business to pursue? Check out the below guides.

How to start an online business

How to start a consulting business

How to start a fitness business

How to start a service business

How to start a fitness clothing line

How to start a makeup line

How to start a candle business

How to start a clothing business

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How to start a babysitting business

How to start a virtual assistant business

How to start a car wash business

How to start a food prep business

How to start a pool cleaning business

Looking to start a business in a specific state?

How to start a business in Arizona

How to start a business in South Carolina

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Cleaning Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

  • Cleaning Business Plan Home
  • 1. Executive Summary
  • 2. Company Overview
  • 3. Industry Analysis
  • 4. Customer Analysis
  • 5. Competitive Analysis
  • 6. Marketing Plan
  • 7. Operations Plan
  • 8. Management Team
  • 9. Financial Plan

Cleaning Business Plan

You’ve come to the right place to create your Cleaning business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Cleaning businesses.

Below are links to each section of your Cleaning service business plan template:

Next Section: Executive Summary >

Cleaning Business Plan FAQs

What is a cleaning business plan.

A cleaning company business plan is a plan to start and/or grow your cleaning business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your cleaning company business plan using our Cleaning Business Plan Template here .

What Are the Main Types of Cleaning Businesses?

The most common cleaning service businesses are residential and commercial cleaning businesses. There are also cleaning service businesses that offer more specific services like windows cleaning, washing, carpet cleaning, swimming pool cleaning, and car washing.

What Are the Main Sources of Revenues and Expenses for a Cleaning Business?

The primary source of revenue for a cleaning business is its cleaning fees. Most companies charge an hourly rate for their services.

The key expenses for a cleaning business are labor expenses and supplies.

How Do You Get Funding for Your Cleaning Service Business Plan?

Cleaning company business plans are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding. This is true for a cleaning service business plan and a commercial cleaning business plan.

What are the Steps To Start a Cleaning Business?

Starting a cleaning business and becoming a business owner can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals, get started faster and lead to a thriving business.

1. Develop A Cleaning Business Plan - The first step in starting a business is to create a detailed cleaning business plan that outlines all aspects of the venture. This should include potential market size and target customers, the cleaning services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your cleaning business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your cleaning business is in compliance with local laws.

3. Register Your Cleaning Business - Once you have chosen a legal structure, the next step is to register your cleaning business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your cleaning business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Cleaning Equipment & Supplies - In order to start your cleaning business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your cleaning business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful cleaning business and cleaning business planning:

  • How to Start a Cleaning Business

Where Can I Get a Cleaning Business Plan PDF?

You can download our free cleaning business plan template PDF here . This is a sample cleaning business plan template you can use in PDF format.

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How to write an effective cleaning services business plan

How to write an effective cleaning services business plan

Key takeaways

  • Write your executive summary last to create the most compelling start
  • Include an actionable business strategy and clear financial plan to prove your growth potential
  • Frame your cleaning business in a positive light—especially for lenders and others outside your team—but always be realistic

Cleaning your house—sweeping, mopping, vacuuming—are chores everyone has to do but few people love. It’s no wonder thousands of homeowners and business owners across the country outsource their cleaning every year. With a strategic cleaning services business plan , you can start a profitable new business that makes the most of this demand.

Here are six key sections you need to include in your business plan template to help you successfully start your cleaning company .

1. Executive summary

Every cleaning services business plan starts with a compelling executive summary that offers a concise overview of its contents.

First impressions are important, and the executive summary is your first chance to introduce your business and explain your purpose. If you’re sharing your business plan outside of your team—perhaps to lenders or potential business partners—it’s crucial to make your summary as enticing as possible. If not, they may not even read the rest of your plan. 

Even if you’re only sharing your business plan within your management team, a strong start gives busy managers the key facts about your business. This allows them to understand and implement your purpose and values until they have time to sift through the more detailed parts of your business plan. An executive summary also helps excite your team about the business they’re helping to build.

A solid executive summary should include:

  • A brief intro to your business
  • Your mission statement , which is a short, powerful phrase that defines what you do (for example, “to provide healthier, safer workspaces for professionals”)
  • What makes you stand out, as compared to other cleaning services
  • An overview of your business strategy and financial plan

Keep your summary brief and put the most impressive facts forward. This section should be no more than one page long, so make sure to leave out unnecessary minor details or flowery language. You can go into much greater detail with the rest of your business plan , which should be at least 30 pages long .

Some business owners find it better to write the executive summary last, which allows you to easily narrow down the best points to highlight and saves time on later revisions.

2. Business description

Your business description section is the place to talk about the details of your company and what it does best. Start off with a paragraph or two that provides details about:

  • Your company’s purpose: Are you a commercial cleaning company or a residential cleaning business ?
  • Your company history: Are you a startup ? If not, how long have you been in business? What experience do you bring to the table? 
  • Your location: Where do you operate? What area do you serve? Do you have office space?
  • Your team: How many employees do you have? How many people work in the front office? How many are on your janitorial team?
  • Your objectives: What specific, measurable goals do you have? You can update your cleaning business plan over time, but choose 1–3 goals you’ll focus on for the next three years, such as “increasing net profits by 110% and reaching 75% growth within our first year .”

Target market

No cleaning business can be the perfect fit for everyone. Be specific about the clientele you want to serve, including your ideal client’s demographics and interests. Explain the problems they’re facing that may lead them to search for a cleaning company .

As an example, a house cleaning service may specifically target upper-middle-class families with children and busy work lives. They need a cleaning company so they can have more time to relax and be with their kids.

If you’re not sure what types of clients you want to focus on yet, do some research on other cleaning businesses in your area. Who are their typical clients? Are there any noticeable gaps you could fill? Are there less saturated parts of your local cleaning industry you could enter?

Value proposition

Your value proposition explains why you’re uniquely suited to serve your target market . You can use this part of your cleaning services business plan to highlight your greatest strengths—for example, if your team members are cleaning industry veterans or if you use particularly high-quality or eco-friendly products.

Cleaning services

Cleaning services business plan: Man washing windows

It’s crucial for you to describe each type of cleaning service you offer. If you offer carpet cleaning , you may give some brief insight into what carpet materials you can clean and what carpet cleaning plans you offer. If you offer window cleaning services , specify whether you work with high-rises or only single-story buildings.

3. Market analysis

As the owner of a cleaning business , you need to keep an eye on trends in your industry and immediate market. The market analysis section of your cleaning services business plan shows your investors and partners both your knowledge and ability to succeed by answering questions like:

  • What is the current state of the cleaning industry ? Is demand or spending projected to grow? Who is seeking services right now?
  • Who are your competitors? Who are their potential customers ?
  • What opportunities and challenges will you face entering the market?
  • Despite the challenges, what gives you a competitive advantage? For example, you may be entering a saturated market, but you could still be the only office cleaning service in your area focused on serving small businesses .

Answer these questions as accurately as possible and back them up with thorough research and data. While you should always aim to put your cleaning business in a positive light to impress potential lenders, partners, and others, your business plan also serves as a guiding document for your company so it should be realistic. Your management team will benefit from understanding the actual challenges they’re facing and how you plan to overcome them.

4. Business strategy

Growth is essential for every company. In this portion of your cleaning services business plan , you’ll flesh out exactly the actions you’ll take to achieve that growth.

A great business strategy includes two components:

Pricing strategy

How you price your cleaning services can have a significant impact on your sales and your ability to reach your target audience. If you’re a new business , it can also affect your ability to attract new customers.

If you’re trying to attract money-conscious clients, it makes sense to offer coupons and deals on your services when you’re first launching your business. Coupons and deals can get their attention quickly, allowing you to make them loyal to your brand before you charge full price—which may still be at or below typical prices in your market. 

On the other hand, if you want to position yourself as a luxury cleaning business, your potential customers might not be seeking competitive pricing and be willing to pay more for higher-quality janitorial services .

Learn about nine pricing strategies you can implement in your business.

Sales and marketing strategy

The other essential component of your cleaning business strategy is your sales and marketing strategy , which explains how you intend to grow your cleaning company through driving business and making sales. This is where you can explain:

  • How you’ll generate leads
  • How you’ll engage those leads and drive them toward a purchase
  • How you’ll keep engaging and retaining customers over time

This section should include all of the strategies you’ll use to promote and market your cleaning business (with details), such as running social media ads, claiming your Yelp Business Page , sending emails, or using traditional marketing like direct mail or print ads.

Most business plans will also include a sales forecast here that explains the results you expect to see based on your marketing efforts.

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5. Management summary

Woman cleaning a hotel room

The management summary of your cleaning services business plan details how your company will operate on a day-to-day basis. A strong management summary will prove your team’s competence as a whole. Below are some subsections to consider including in this part of your plan.

Business structure

This section is relatively simple—just explain who owns your company and what business structure you have ( sole proprietorship , LLC, S corporation, etc.). If you have any other stakeholders, such as employees with equity in your business, make sure to provide this information too.

Management structure

The people behind the wheel of your business are the ones who shape its direction the most. That’s why your business plan should provide a brief biography of each member of your leadership team, as well as their relevant experience. Highlight all of their education and credentials, along with any relevant career accomplishments. For example, if you have 10 years of experience as the operations manager of a national cleaning company, highlight that.

Operations plan

Create a visual organizational chart for readers ( these free templates can help), so potential investors can easily see the hierarchy structure within your company. How do your cleaning technicians receive assignments? Do you have a customer service representative taking calls? Expand on how your cleaning service functions in individual departments and as a complete unit.

6. Financial plan

Writing a business plan doesn’t have to cost any money unless you hire a business consultant to write it for you, which usually costs at least $1,500. However, as you’re writing your plan, you do need to be aware of the costs of running your business.

Use this section to describe what expenses you’ll face as a business. Separate any startup costs (like LLC formation costs ) from ongoing operational costs (like rent, payroll, and cleaning equipment expenses) to present a clear picture of your potential.

It’s critical to be highly accurate with your financial figures in your cleaning services business plan. Overestimating expenses is better than underestimating them so that you or your team aren’t surprised by any additional expenses later on. Do your research on average prices and expenses or even chat with other cleaning business owners if you’re not sure.

Using your sales forecast as reference, present your expected financials for the next three to five years. What will your profit and loss statements, cash flow statements, and other financial documents look like? Use charts and graphs with specific numbers whenever possible. You may want to work with an accountant on this step, as they can advise on what’s realistic.

Put your cleaning services business plan into action

Once your cleaning services business plan is complete, it’s time to start putting it into action. After launching your business, enact your business strategies. Your business plan should provide guidance for at least the next three years, though it’s perfectly normal to need to make adjustments to your objectives and strategies at any time. Get more tips on how to market your cleaning business to take your cleaning services to the next level.

The information above is provided for educational and informational purposes only. It is not intended to be a substitute for professional advice and may not be suitable for your circumstances. Unless stated otherwise, references to third-party links, services, or products do not constitute endorsement by Yelp.

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A Fresh Start: How to Start a Cleaning Business And Get Ahead

Ambitious entrepreneurs who want to launch a business venture may find success in starting a cleaning business..

By Katie Flannery and Catherine Hiles | Updated Dec 22, 2023 12:07 AM

We may earn revenue from the products available on this page and participate in affiliate programs.

A woman in a blue shirt poses while cleaning a desk as her colleagues clean the office in the background.

Photo: istock.com

Starting a cleaning business can be a lucrative venture for aspiring entrepreneurs. In a world where cleanliness is important, there’s steady demand for professional cleaning services. Whether a business owner aims to launch a house-cleaning business, a carpet-cleaning business, a remote cleaning business, or wants to offer business-cleaning services, they can navigate the rewarding journey of starting a cleaning business and watching it grow.

“The cleaning industry is one of the fastest-growing industries in the world,” says Sharon Tinberg, residential cleaning industry expert and a business owner who also designs process and procedure training for the International Sanitary Supply Association (ISSA) . “Covid and post-Covid era has seen an 8 percent increase in the industry. What has grown even faster is the amount of money individuals and businesses are willing to pay to have their homes and facilities cleaned.”

By learning how to start a cleaning business, entrepreneurs will be well on their way to building a successful venture that keeps spaces clean and clients satisfied.

Before You Begin…

Before diving into the process of becoming a house cleaner and starting a cleaning business, it’s important for entrepreneurs to be aware of a few key considerations to ensure a successful and well-prepared launch. These critical points can help a business owner navigate the initial stages of their cleaning-business journey.

While an individual can offer cleaning services to friends and family fairly easily, they’ll need to become familiar with licensing and insurance requirements if they want to create a legal business. The exact requirements vary by state, so aspiring business owners can start by contacting their Secretary of State’s office to determine what, if any, types of business licenses are needed to start their cleaning business.

The business owner will also want to be sure they fully understand cleaning-business start-up costs , as well as the cost of running a business. This means budgeting for cleaning-business license costs , cleaning supplies, cleaning equipment, and cleaning-business insurance costs .

Tips for How to Start a Cleaning Business

  • Research the local market to understand demand and competition.
  • Choose the right business structure.
  • Ensure compliance with local licensing and regulations.
  • Invest in high-quality cleaning supplies and equipment.
  • Develop a competitive pricing strategy.
  • Create a comprehensive marketing plan to build a client base.
  • Network with potential clients and local businesses for referrals.

STEP 1: Research the local market to determine what types of cleaning services to offer.

Even the best cleaning services need to research their local market. To determine what types of cleaning services to offer, an owner can start by conducting market research. It’s recommended they begin by surveying their area and analyzing the cleaning needs of the community; this way, they can gauge the potential demand in their area for an additional cleaning business. The owner may also want to engage with potential clients or community members to gather their input. Conducting surveys or interviews can help an entrepreneur understand each client’s preferences regarding cleaning services.

The business owner will also want to research existing cleaning businesses in the vicinity. Analyzing the service offerings, pricing, and customer reviews of their competitors can provide business owners with insights into gaps or opportunities in the market that their business can capitalize on. Following this, they may consider specializing in a niche area of cleaning, such as eco-friendly cleaning, deep cleaning, move-out cleaning, or post-construction cleaning. Specializing can help the business stand out and cater to specific client needs.

It’s important for a business owner to be aware of any seasonal variations in demand. For example, residential spring cleaning or vacation-rental cleaning services might be a prominent need in the area. The owner can also collaborate with local businesses that could be potential clients or sources of referrals, such as real estate agencies, property management companies, or office complexes.

By carefully researching the local market, the business will be equipped to tailor its cleaning services to the specific needs and preferences of the community. This tailored approach can help attract and retain clients in the area, setting the stage for a successful cleaning-business start-up.

A diagram of types of cleaning services.

how to start a cleaning business

STEP 2: Choose a business structure and register your business name.

Selecting the right cleaning-business structure and registering the business name are important steps in the process of starting a cleaning business. A cleaning-business name sets the tone for the enterprise, and it’s crucial that it reflects the owner’s vision and the services offered. These decisions have legal and financial implications, so it’s essential for an owner to make informed decisions.

There are several options when it comes to choosing a business structure:

  • Sole proprietorship. If an owner plans to operate the cleaning business on their own, a sole proprietorship is the simplest and most common structure. The owner will be personally responsible for business debts and liabilities.
  • Partnership. If the owner is planning on partnering with someone in the cleaning business, a partnership structure allows them to share responsibilities and profits. They can choose between general partnerships and limited partnerships, each with different liability arrangements.
  • Limited liability company (LLC). An LLC provides a balance between liability protection and simplicity. The owner’s personal assets are protected from business debts, and they can choose to be taxed as a sole proprietorship, partnership, or corporation.
  • Corporation. Creating a corporation offers a higher level of liability protection but involves more complex paperwork and formalities. It’s a suitable option if the owner plans to expand significantly or seek outside investors.

Once the owner has decided on the business structure, they’ll need to choose a name that reflects the cleaning business and is easy for clients to remember. It’s recommended that the business owner check the names for cleaning businesses in their area to make sure the name they’re considering isn’t already in use. Once the business has a unique name, the owner will need to register it with the appropriate authorities; this process may vary depending on the location and business structure.

The business structure can impact taxes, personal liability, and management, so business owners may want to consult with a legal or financial adviser, or with one of the best LLC services (such as LegalZoom or Northwest Registered Agent ). After the owner has settled on a business structure and registered the business name, they’ll be well on their way to establishing a legal framework for the cleaning business. This groundwork will ensure the business is compliant with local regulations and positioned for future success.

STEP 3: Get the appropriate business licenses.

Obtaining the necessary cleaning-business licenses and cleaning-business insurance coverage is an essential step owners can take to ensure the cleaning business operates legally and responsibly. The first thing a business owner will want to do is research the specific licensing requirements for cleaning businesses, as well as how to get a business license in their city or state. Requirements may include general business licenses and special permits for certain cleaning services.

Once the owner knows what licenses are needed to start a cleaning business , they will need to complete the application process. This often involves submitting an application form, paying a fee, and providing any required documentation, such as proof of insurance or business registration. Depending on the location, there may be zoning regulations that dictate where an owner can operate their cleaning business. The owner will want to ensure that the chosen location is compliant with these regulations.

STEP 4: Get the appropriate business insurance coverage.

When it comes to insurance, a cleaning-business owner may need one or more of the following coverages from one of the best small-business insurance companies (such as NEXT or Thimble ):

  • General liability insurance. General liability insurance for cleaning businesses protects the business from financial loss in the event the cleaning business is responsible for property damage, injury to a client, or any other type of accident while cleaning services are being performed.
  • Workers’ compensation insurance. Workers’ comp provides coverage for medical expenses and lost wages if an employee is injured while on the job; this coverage is often mandatory if the business has employees.
  • Bonding. Some clients may require the business to be bonded, which protects clients against employee theft.
  • Commercial auto insurance. If the cleaning business has company vehicles, the owner will need to ensure they are covered by commercial auto insurance.
  • Umbrella insurance. A business owner will want to consider umbrella insurance to provide additional coverage beyond the limits of the general liability policy.
  • Professional liability insurance. If the business offers specialized cleaning services or advice, professional liability insurance (also known as errors and omissions insurance) can protect against claims related to professional mistakes or negligence.

STEP 5: Set up a business bank account and create a budget for monthly expenses.

Choosing the right business bank account is important. The business owner will want to research their options to ensure they’re selecting a reputable bank or credit union that offers business banking services. Once the business owner has chosen a bank, they can schedule an appointment with a bank representative to open a business account. The representative will guide the owner through the process, help choose the right account type (business checking or savings), and assist with paperwork. Then, the owner will deposit the initial funds required to open the account. This amount may vary depending on the bank and account type.

Business owners can start creating a budget by listing all their anticipated monthly expenses. These could include rent, utilities, insurance premiums, cleaning-business supplies, employee wages, transportation costs, marketing expenses, and any loan repayments. They’ll then need to organize expenses into categories, such as fixed costs (rent, insurance) and variable costs (cleaning supplies, marketing). The business owner can then research the average costs of each anticipated monthly expenses to create a budget.

Once the business is up and running, the owner will want to regularly review and adjust the budget as the business evolves. They can keep an eye on the actual expenses relative to their estimated budget and make changes as needed to stay on track. It’s important for an owner to remember to track the monthly income from the actual cleaning business. This will help them assess the financial performance and make informed decisions.

A cleaner holds a bucket a cleaning products.

STEP 6: Purchase cleaning supplies and equipment for business use.

The business owner will need to acquire the right cleaning supplies and equipment. To determine what types of supplies and equipment they’ll need, the business owner will want to make a comprehensive list of the cleaning services they’ll offer. Different types of cleaning require specific supplies and equipment, and this list can be a guide to purchase the right items. Common cleaning supplies include disinfectants, all-purpose cleaners, glass cleaners, bathroom cleaners, floor cleaners, and cleaning cloths. Depending on the services offered, the business may need equipment such as vacuum cleaners, carpet cleaners, floor scrubbers, and pressure washers.

Business owners will also want to purchase safety gear, such as gloves, goggles, and masks, to protect themselves and their employees from potential hazards associated with cleaning chemicals. They may also want to consider providing employees with uniforms that have cleaning-business logos to maintain a professional appearance.

Although an entrepreneur might be tempted to stick with the cheapest supplies when they’re first starting out, they’ll want to remember that the quality of the cleaning equipment and supplies directly impacts the quality of the services. Investing in the right tools from the beginning will not only enhance the cleaning-business’s reputation, but it will also lead to satisfied, repeat clients.

STEP 7: Price your services.

It’s essential for a business owner to price cleaning services effectively in order to create a successful business. These prices will need to cover the costs of running the business, generate a profit, and be competitive in the local market.

Owners can begin by calculating their overall costs. To do this, they’ll need to consider all expenses, including labor ( house-cleaner salaries for the owner and any employees), cleaning supplies, equipment maintenance, transportation, insurance, business licenses, and overhead (rent, utilities, marketing). Then, they’ll need to decide on the ideal profit margin—the amount the owner wants to make beyond covering their costs.

Business owners will want to research the pricing of local competitors. The business doesn’t necessarily have to match competitors’ prices, but knowing what others charge will help owners know how to set a competitive rate. An owner will also need to decide whether they want to charge clients on an hourly basis or offer flat-rate pricing. Hourly rates are more transparent, while flat rates can be more appealing to clients who prefer to know the total cost up front. The owner can also adjust their pricing based on the type of cleaning service that’s provided. For example, deep cleaning or specialized services might command higher rates than for standard cleaning.

Cleaning-business owners can offer contract options for clients who want regular, ongoing services. Providing discounts for long-term contracts can encourage client loyalty. The owner may also want to consider offering introductory rates or promotions when the business is getting off the ground to attract the first clients.

As the business grows, the owner will want to continuously review the pricing strategy and adjust it as needed. Factors such as changes in costs, market conditions, and the business’s growth can impact the overall pricing. If an owner is unsure about their pricing, they can consider testing it in the market. They can start with a particular rate and make adjustments based on client feedback and demand.

STEP 8: Create a marketing plan and build a business website.

The next step is for the business owner to come up with a marketing plan to help get clients for their cleaning business and reach a wider audience. There are numerous ways to market a business, including flyers, business cards, social media marketing, paid advertising, and creating a comprehensive website.

One of the most important steps is for the business owner to have a logo created for the business. Those with experience in graphic design can attempt to DIY this step, but others may prefer to outsource this task to a professional designer. The logo must represent the business and stand out, and the business owner will need to include it on all of their marketing materials.

Once the business owner has their strategy laid out, they can start to market their business. They can visit local businesses and ask to leave cleaning-business flyers and cleaning-business cards for the business owner to pass out to their clients. They can also look into placing an ad in a local newspaper or other circular to spread the word. Digital advertising can also drive leads; posting ads on social media platforms such as Facebook, as well as paying for Google ads to show up in search results, can drive new customers to the cleaning business.

Without a well-laid-out and optimized website, however, digital marketing strategies won’t be successful. The website needs to explain the business’s unique selling point (USP) and must include a list of services provided, along with prices for those services. A clean, user-friendly, and professional website is a must for attracting customers. It’s also crucial for business owners to ensure that it’s mobile-responsive, as many users access websites from smartphones. Using a domain hosting service such as GoDaddy can help business owners create a professional website quickly and easily.

After a professional website is built, it’s important for business owners to populate it with essential content, including a home page with a brief introduction to the business and USP; a services page detailing the types of cleaning services offered; an about page to introduce the team and business history; a contact page with the location, contact information, and a contact form; testimonials or reviews from satisfied clients; and a blog or resources section to showcase the business’s expertise. The website should also include clear calls to action (CTAs), prompting visitors to contact the business, request a quote, or schedule services.

A woman looks at a document while scrolling a computer.

STEP 9: Set up a process for invoicing customers and ensuring payment.

Setting up an efficient process for invoicing customers and ensuring prompt payment is important for the financial stability of a cleaning business. The business owner will want to design professional and easy-to-understand invoices that include the business name, contact information, and logo. The invoice can include the services provided, rates, and the total amount due.

The invoice will also need to specify the payment terms, such as the due date and any late-payment fees. It will also need to clearly state the accepted payment methods, which may include cash, checks, credit cards, online payment platforms, or electronic funds transfers.

It’s recommended that business owners send invoices to the clients as soon as the cleaning services are completed or according to the agreed-upon billing schedule. Prompt invoicing encourages timely payments. Owners might want to consider sending reminders for upcoming or overdue payments a few days before the due date and after it has passed. They can use email, phone calls, or automated invoicing software to send reminders.

If the business uses accounting software or invoicing tools, these can automate the invoicing process, send reminders, and even offer recurring invoices for regular clients. Keeping detailed records of all invoices, payments, and outstanding balances can help business owners track finances and allow for follow-ups with clients as needed.

By establishing a well-structured invoicing process and following up on payments consistently, an owner can ensure the financial health of their cleaning business while maintaining good relationships with their clients. Effective invoicing practices contribute to a smooth cash flow and business sustainability.

STEP 10: Invest in cleaning-business software to help manage the business and customer relationships.

Investing in cleaning-business software can help owners significantly streamline operations, enhance customer relationships, and boost the business’s efficiency.

To start, the business owner will need to identify the specific needs of their cleaning business: Does it need software for scheduling, invoicing, customer management, or all of the above? Once they know what features they need, the business owner can research and compare cleaning-business software solutions available in the market. They can look for reputable options that offer the features that are needed; Jobber is a top option. It’s also advisable for the business owner to take advantage of any free trials that allow them to test out software before committing to a subscription.

A customer relationship management (CRM) program can help maintain a database of client information, track communications, and manage appointments efficiently. This enables personalized service and streamlined communication. Owners can also look for software that offers scheduling tools to assign cleaning jobs, manage employee schedules, and optimize routes. This helps in efficient time management and reduces travel time between jobs.

Cleaning-business software can include invoicing and payment-processing capabilities to simplify the billing process and allow clients to make payments conveniently. It can also provide reporting and analytics features to help the business owner track key performance indicators, measure profitability, and make data-driven decisions about their business.

Investing in cleaning-business software can transform the way an owner manages their operations, streamline customer relationships, and optimize the business processes. It’s a worthwhile investment that can lead to increased efficiency, improved customer satisfaction, and, ultimately, business growth.

A woman smiles while a team of cleaners pose behind her.

STEP 11: Hire employees and train them on your processes.

Once a cleaning business is established enough, the owner can consider hiring employees. Before hiring, the business owner will want to clearly define the roles, such as cleaners, supervisors, or office staff. They will want to outline the specific requirements for each role, including qualifications, experience, and skills. Next, they’ll need to write compelling job listings that highlight the job roles, responsibilities, and qualifications for each position. These listings can be posted on the website, job boards, social media, and local classifieds.

After listing the job openings, the owner can review applications and resumes to identify candidates who meet the requirements. By conducting phone or video interviews, the owner can assess each applicant’s suitability for the job. It’s recommended that owners invite promising candidates for in-person interviews to assess the candidates’ communication skills, work ethic, and alignment with the company culture.

Before making an official offer, the business owner will want to perform background checks and contact references to verify candidates’ work history, reliability, and integrity. This is especially important for a cleaning business, since clients will need to be able to trust any employees they let into their home.

It’s advisable that the owner develop a structured training program that covers essential aspects of the cleaning business. This will need to include proper cleaning techniques and safety procedures, use of cleaning equipment and supplies, client communication and professionalism, quality control and inspection procedures, and time management and work efficiency. Continuous education is also essential. Owners will want to regularly assess the skills and performance of their employees and provide additional training as needed.

By following these guidelines, a business owner will not only lay a strong foundation for their business, but they’ll also be able to navigate the complexities of the cleaning industry with confidence. Whether it’s crafting a comprehensive marketing plan, investing in business software, or hiring and training skilled employees, business owners will want to be intentional in their actions. Each of these steps contributes to a business’s growth and efficiency, helping an entrepreneur turn a startup business into one of the best move-out cleaning services , deep-cleaning services, or commercial cleaning businesses.

The importance of maintaining meticulous records, adhering to safety standards, and continuously improving services cannot be overstated. These practices ensure the well-being of the clients and employees and also enhance the reputation and longevity of the cleaning business.

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Sample Cleaning Service Business Plan

Growthink.com Cleaning Service Business Plan Template

Writing a business plan is a crucial step in starting a cleaning service business. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring cleaning service business owners, having access to a sample cleaning service business plan can be especially helpful in providing direction and gaining insight into how to draft their own cleaning service business plan.

Download our Ultimate Cleaning Service Business Plan Template

Having a thorough business plan in place is critical for any successful cleaning service venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A cleaning service business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The cleaning service business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your cleaning service business as Growthink’s Ultimate Cleaning Service Business Plan Template , but it can help you write a cleaning service business plan of your own.

Example – PristineClean Experts

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

PristineClean Experts is a professional cleaning service located in Jacksonville, FL, dedicated to providing top-notch cleaning solutions for residential and commercial clients. We are committed to maintaining a high standard of cleanliness and hygiene, with services tailored to meet the diverse needs of our clients, ranging from regular home cleanings to comprehensive commercial maintenance. Our team, equipped with the latest cleaning technology and eco-friendly products, aims to offer an unparalleled cleaning experience, ensuring customer satisfaction and loyalty. Our focus on quality, reliability, and customer service positions us as a leading choice for cleaning services in the Jacksonville area.

Our success is driven by our unwavering commitment to quality and customer satisfaction. We’ve built a strong reputation in the Jacksonville area through our reliable service, attention to detail, and the ability to tailor our offerings to meet the unique needs of each customer. Our team’s expertise and use of advanced cleaning technologies have set us apart in the industry. To date, we’ve achieved significant milestones, including a growing base of loyal residential and commercial clients, and we are continuously expanding our services to cater to the evolving needs of our community.

The cleaning services industry is experiencing robust growth, driven by increasing demand from both residential and commercial sectors. In Jacksonville, FL, this upward trend is reflected in the growing number of households and businesses seeking professional cleaning services to maintain hygiene and appeal. The industry’s expansion is further fueled by heightened health awareness and the need for sanitized environments, particularly in the wake of health crises. PristineClean Experts is well-positioned to capitalize on this demand, offering comprehensive cleaning solutions that cater to the specific needs of our diverse client base.

PristineClean Experts targets a wide range of customers in Jacksonville, FL, focusing primarily on homeowners and apartment dwellers seeking regular and one-off cleaning services. Our tailored approach aims to accommodate the unique cleaning needs of each homeowner, ensuring their spaces are impeccably maintained. Additionally, we serve landlords and small to medium-sized businesses, including office spaces and retail stores, who value professional cleaning to enhance their environment for tenants and clients alike. By addressing the distinct requirements of these customer segments, we ensure high satisfaction and loyalty.

Top Competitors:

CleanMaster Solutions: Offers a range of residential and commercial cleaning services. Sparkle Homes: Specializes in residential cleaning with customizable packages. OfficeClean Express: Focuses on commercial spaces, providing tailored cleaning services.

Competitive Advantages: PristineClean Experts stands out through our commitment to using eco-friendly cleaning products and state-of-the-art equipment, ensuring a thorough and environmentally safe clean. Our highly trained staff and personalized service plans offer a superior cleaning experience, setting us apart from competitors and making us the preferred choice in Jacksonville.

Our marketing plan emphasizes the diversity and quality of our cleaning services, with competitive pricing to match. We offer a range of services from basic home cleaning to specialized commercial maintenance, ensuring a tailored approach to meet the specific needs of our clients. Pricing is structured to provide value while reflecting the high standard of our services. Promotions will be conducted through various channels including social media, local advertising, and word-of-mouth referrals. Special offers and discounts for first-time clients and loyalty programs for regular customers are key strategies to attract and retain our customer base.

Our operations are centered around efficiency and customer satisfaction. Key processes include streamlined booking and scheduling, responsive customer service, rigorous staff training, and stringent quality control measures. We employ reliable scheduling software and maintain excellent communication with clients. Our equipment and inventory are regularly checked to ensure operational readiness. Financial management, marketing efforts, and compliance with safety regulations are also integral parts of our daily operations. Achieving these operational milestones is essential for delivering consistent, high-quality service.

Our management team consists of experienced professionals with diverse backgrounds in business management, customer service, and the cleaning industry. Their collective expertise provides the strategic direction and operational oversight necessary to achieve our business objectives. This strong leadership is instrumental in fostering a culture of excellence, innovation, and customer-centricity within PristineClean Experts.

Welcome to PristineClean Experts, a new Cleaning Service making waves in Jacksonville, FL. We pride ourselves on being a local cleaning service business, filling a much-needed gap in the community. Our mission is to provide unparalleled cleaning services, as we’ve identified a lack of high-quality local cleaning service businesses in the area. Our team is dedicated to ensuring every corner of your space shines, offering a comprehensive suite of cleaning solutions tailored to meet the unique needs of each client.

At PristineClean Experts, our services cater to a wide range of needs including Residential Cleaning, Commercial Cleaning, Janitorial Services, Move-In/Move-Out Cleaning, and Specialized Cleaning Services. We understand the importance of maintaining a clean and healthy environment, whether it’s the comfort of your home or the professionalism of your business space. Our team is equipped with the latest cleaning technology and practices, ensuring efficient and thorough service delivery. We are here to simplify your life, providing hassle-free and reliable cleaning solutions right at your doorstep.

Based in Jacksonville, FL, PristineClean Experts is strategically located to serve customers throughout the city. This prime location allows us to respond quickly to our clients’ needs, ensuring timely and reliable service. We are committed to making a noticeable difference in our community, one clean space at a time.

PristineClean Experts is uniquely qualified to succeed for several reasons. Firstly, our founder brings a wealth of experience from running a successful cleaning service business previously. This experience is invaluable in understanding the intricacies of the industry and ensuring that we stay ahead of the competition. Moreover, we are confident in our ability to offer better cleaning services than our competitors, thanks to our dedicated team, state-of-the-art equipment, and innovative cleaning techniques.

Since our inception on January 3, 2024, as a S Corporation, we have achieved several milestones that we’re incredibly proud of. Our journey began with the creation of a unique logo that represents our brand’s ethos and dedication to cleanliness. We also invested time in developing a memorable company name that resonates with our mission and values. Additionally, we secured a great location that serves as the hub for our operations, enabling us to efficiently manage our services and cater to the needs of our clients in Jacksonville, FL. These accomplishments are just the beginning, and we are excited about the future of PristineClean Experts.

The Cleaning Service industry in the United States is currently experiencing significant growth and is poised for continued expansion in the coming years. According to a market research report, the industry generated approximately $46.3 billion in revenue in 2020. This indicates a substantial market size and highlights the demand for professional cleaning services across the country. Furthermore, the market is expected to grow at a compound annual growth rate (CAGR) of 6.2% from 2021 to 2028, reaching a projected value of $74.3 billion. These figures demonstrate the immense potential for growth and profitability within the Cleaning Service industry.

Several trends in the Cleaning Service industry are contributing to its positive outlook, which bodes well for PristineClean Experts. Firstly, there is a growing emphasis on cleanliness and hygiene, particularly in light of the COVID-19 pandemic. Customers are now more conscious of the importance of maintaining cleanliness and sanitization in their homes and workplaces. This increased awareness has led to a surge in demand for professional cleaning services. Secondly, an aging population and busy lifestyles have resulted in a greater need for outsourcing household chores, including cleaning. As more individuals seek convenience and time-saving solutions, the demand for Cleaning Service providers like PristineClean Experts is expected to rise.

Furthermore, technological advancements and the adoption of innovative cleaning methods are shaping the future of the industry. Cleaning companies are increasingly utilizing advanced equipment, environmentally friendly cleaning products, and digital platforms to enhance their efficiency and effectiveness. PristineClean Experts can capitalize on these industry trends by offering state-of-the-art cleaning solutions and leveraging digital marketing strategies to reach a wider customer base. By staying ahead of the curve and providing exceptional service, PristineClean Experts is well-positioned to thrive in the growing Cleaning Service industry in Jacksonville, FL.

Below is a description of our target customers and their core needs.

Target Customers

PristineClean Experts will target a broad spectrum of local residents in Jacksonville, FL, focusing on homeowners looking for regular and one-time cleaning services. This group is expected to form the core of their customer base, seeking to maintain their homes in pristine condition without dedicating personal time to the task. The company will tailor its offerings to meet the specific needs of these homeowners, ranging from basic cleaning to deep cleaning services.

Aside from individual homeowners, PristineClean Experts will also cater to apartment dwellers and landlords who require cleaning services for move-ins and move-outs. This segment recognizes the value of maintaining clean living spaces to attract and retain tenants. By offering flexible and customizable cleaning plans, PristineClean Experts will address the unique demands of apartment cleaning, ensuring spaces are spotless for current and future residents.

Moreover, PristineClean Experts will extend its services to small and medium-sized businesses in Jacksonville, FL. This customer segment comprises office spaces, retail stores, and small clinics that must uphold a high standard of cleanliness to ensure a healthy and appealing environment for employees and clients alike. The company will develop commercial cleaning packages that guarantee thorough cleaning, disinfection, and maintenance of business premises, aligning with the professional image these establishments aim to project.

Customer Needs

PristineClean Experts can fulfill the profound need for high-quality cleaning services among Jacksonville residents who desire a spotless living environment without the time or energy to achieve it themselves. Clients expect thoroughness and attention to detail, ensuring that every corner of their home meets their high standards of cleanliness. This demand highlights the necessity for a service that can consistently deliver exceptional results, tailored to the individual needs of each household.

In addition to the basic expectation of cleanliness, customers also seek reliability and trustworthiness in their cleaning service provider. PristineClean Experts understands the importance of sending only well-vetted, professional cleaners into clients’ homes. Customers can rest assured knowing that their personal spaces are being treated with the utmost respect and care, fostering a relationship based on trust and mutual respect.

Moreover, the modern customer values convenience and flexibility in service arrangements. PristineClean Experts addresses this need by offering easy scheduling options and customizable cleaning plans. By accommodating the busy lifestyles of Jacksonville residents, PristineClean Experts ensures that maintaining a clean and healthy home environment does not add to the stresses of daily life but rather alleviates them.

PristineClean Experts’s competitors include the following companies:

Bonnie’s Maids offers a comprehensive suite of cleaning services tailored for residential properties, including standard house cleaning, deep cleaning, and move-in/move-out services. Their price points are competitive, aiming to offer value through quality services at accessible rates. Revenues for Bonnie’s Maids suggest a strong local market presence, indicative of their ability to retain and satisfy a diverse client base. They operate primarily within the Jacksonville area, focusing on residential customers seeking regular or one-time cleaning services. Key strengths include their established reputation and customer loyalty, while a potential weakness is their limited service offerings beyond residential cleaning.

Evolution DR Cleaning Service specializes in both residential and commercial cleaning solutions, providing a broad spectrum of services ranging from regular housekeeping to specialized cleaning for offices and retail spaces. Their pricing strategy is flexible, offering customized quotes based on the size and specific needs of the job, allowing them to cater to a wide range of budget considerations. Evolution DR Cleaning Service generates significant revenue, reflecting their broad service offerings and ability to serve both households and businesses effectively. They serve the greater Jacksonville area, including some neighboring regions, targeting both homeowners and commercial entities. Their key strengths lie in their versatility and ability to handle diverse cleaning needs. A potential weakness could be the complexity of managing a wide range of services, which might impact service consistency.

Nicki’s House Cleaning focuses on delivering personalized cleaning services to residential clients, emphasizing customer satisfaction and attention to detail. They offer a variety of packages from basic cleaning to premium services, including eco-friendly options, with pricing that varies based on service depth and frequency. This approach allows them to attract different segments of the market, from budget-conscious to premium clients. Nicki’s House Cleaning has a solid revenue stream, supported by a loyal customer base and strong word-of-mouth referrals in Jacksonville and its suburbs. They exclusively serve the residential segment, providing them with a focused market approach but potentially limiting their growth in the commercial sector. Their strengths include high customer satisfaction and personalization of services. However, their focus on only residential services and the absence of commercial offerings could be seen as a weakness in diversifying their customer base.

Competitive Advantages

At PristineClean Experts, we pride ourselves on offering superior cleaning services compared to our competition. Our team is dedicated to providing meticulous attention to detail, ensuring that every nook and cranny of our clients’ spaces are impeccably cleaned. We understand the unique needs of each customer and adapt our services accordingly, which allows us to deliver personalized cleaning solutions that exceed expectations. Additionally, our use of eco-friendly cleaning products not only ensures a thorough clean but also promotes a healthier environment for our clients and their families.

Moreover, our competitive advantage extends beyond just the quality of our cleaning services. We are committed to exceptional customer service, making sure that we are always accessible and responsive to our clients’ needs and feedback. Our flexible scheduling options can accommodate even the busiest of lifestyles, making it convenient for our customers to enjoy a pristine clean without disrupting their daily routines. Furthermore, our team consists of highly trained and trustworthy professionals who are passionate about what they do, which reflects in the quality of their work. With PristineClean Experts, clients can expect a seamless and satisfactory cleaning experience every time.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

PristineClean Experts caters to a wide array of cleaning needs for both residential and commercial clients. Their comprehensive service offerings ensure that every nook and cranny, whether at home or in the office, is meticulously cleaned to perfection. The services they provide are not only varied but are also customized to meet the unique requirements of each client, ensuring satisfaction across the board.

Starting with Residential Cleaning, PristineClean Experts offers a thorough cleaning solution for homes of all sizes. This service includes dusting, vacuuming, mopping, bathroom cleaning, and kitchen cleaning, aiming to create a pristine living environment for homeowners. Prices for their residential cleaning services start at an average of $120 for a small home, scaling up based on the size of the property and specific cleaning requirements.

For businesses looking to maintain a clean and professional atmosphere, Commercial Cleaning services are available. PristineClean Experts understands the importance of a spotless workspace for both employee productivity and customer perception. Their commercial cleaning package includes office cleaning, restroom sanitation, trash removal, and floor care, with prices beginning at $200 for small office spaces. Larger commercial spaces can expect custom quotes based on the area to be cleaned and the services required.

Their Janitorial Services are designed to cater to institutions such as schools, hospitals, and large office buildings that require daily or weekly maintenance. This service focuses on ensuring that these high-traffic areas are consistently clean and sanitized. The starting price for janitorial services is around $250, adjusting for the frequency of cleaning and the scope of work.

Understanding the chaos associated with moving, PristineClean Experts offers Move-In/Move-Out Cleaning services to ease the transition. This comprehensive cleaning ensures that new residents step into a spotless space, and those moving out leave behind a clean slate. Prices for these services begin at $150 for small apartments, with variations depending on the size of the property and the extent of cleaning needed.

Lastly, Specialized Cleaning Services are available for those requiring more than just the standard cleaning procedures. This includes deep cleaning, carpet cleaning, window washing, and pressure washing, among others. These services are tailored to the specific needs of the client, with prices starting at $100 and increasing based on the complexity and requirements of the job.

In summary, PristineClean Experts offers a broad spectrum of cleaning services designed to meet the needs of both residential and commercial clients in Jacksonville, FL. Their commitment to providing impeccable cleaning solutions is reflected in their diverse service offerings and competitive pricing, ensuring that every space they touch is left in pristine condition.

Promotions Plan

PristineClean Experts leverage a dynamic mix of promotional methods to attract customers in Jacksonville, FL, with a primary focus on online marketing. They understand that in today’s digital age, a strong online presence will not just be beneficial but essential for reaching their target audience effectively. Hence, they will engage in a comprehensive online marketing strategy that includes the use of social media platforms, search engine optimization (SEO), and targeted advertising campaigns. Through these channels, PristineClean Experts will showcase their cleaning services, share customer testimonials, and provide valuable cleaning tips to engage with potential customers.

In addition to online marketing, PristineClean Experts will also deploy traditional marketing techniques such as distributing flyers and placing ads in local newspapers. These methods will complement their digital efforts by reaching potential customers who may not be as active online but are equally valuable to their business. Moreover, PristineClean Experts will establish partnerships with local businesses and real estate agents, creating a referral network that will help spread the word about their exceptional cleaning services.

Email marketing will play a crucial role in their promotional strategy. By collecting email addresses through their website and at local events, PristineClean Experts will send out regular newsletters that include special promotions, cleaning tips, and updates about their services. This direct line of communication will keep them at the forefront of their customers’ minds and encourage repeat business.

Understanding the power of word-of-mouth, PristineClean Experts will implement a customer referral program. Satisfied customers who refer new clients will receive discounts on future services, incentivizing them to spread the word about PristineClean Experts. This approach will not only help in acquiring new customers but also in building a loyal customer base.

Lastly, PristineClean Experts will actively seek out opportunities to sponsor local events or participate in community service projects. This will not only increase their visibility within the community but also build their reputation as a business that cares about the well-being of Jacksonville, FL.

By combining these promotional methods, PristineClean Experts will effectively reach and attract customers, establishing themselves as a leading cleaning service in Jacksonville, FL.

Our Operations Plan details:

  • The key day-to-day processes that our business performs to serve our customers
  • The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of PristineClean Experts, there are several key day-to-day operational processes that we will perform.

  • Utilize a reliable scheduling software to manage appointments efficiently.
  • Confirm appointments with customers a day ahead to ensure readiness and prevent no-shows.
  • Maintain a responsive customer service system, including phone, email, and chat support.
  • Collect feedback from customers after service completion to improve quality and customer satisfaction.
  • Conduct daily briefings with cleaning teams to discuss the day’s assignments and any special instructions from clients.
  • Ensure staff are well-trained in cleaning techniques and customer service skills.
  • Regularly check and maintain cleaning equipment to ensure they are in good working condition.
  • Keep track of inventory levels for cleaning supplies and reorder as necessary to prevent shortages.
  • Implement a quality control checklist for all cleaning jobs to ensure high standards are met consistently.
  • Conduct random spot checks on cleaning jobs to ensure compliance with company standards.
  • Monitor daily expenses and revenues to manage cash flow effectively.
  • Process payments promptly and follow up on any outstanding invoices.
  • Regularly update the company website and social media platforms with engaging content and special promotions.
  • Encourage satisfied customers to leave positive reviews online to enhance the company’s reputation.
  • Ensure compliance with local, state, and federal regulations regarding cleaning services and employment.
  • Conduct regular safety training sessions for staff to prevent accidents and injuries.

PristineClean Experts expects to complete the following milestones in the coming months in order to ensure its success:

  • Secure Necessary Licenses and Insurance: Obtain all required business licenses and insurance policies to operate legally and safely in Jacksonville, FL. This step will mitigate legal risks and protect the company and its customers.
  • Establish an Effective Branding and Online Presence: Develop a strong brand identity, including a company logo, website, and social media profiles. This milestone is crucial for attracting customers and establishing trust in the market.
  • Hire and Train Cleaning Staff: Recruit, hire, and extensively train cleaning staff to ensure high-quality service. This includes training on cleaning techniques, customer service, and safety protocols, which is fundamental to building a reliable and professional team.
  • Launch Our Cleaning Service Business: Officially start offering cleaning services to residential and commercial clients in Jacksonville, FL. This involves marketing the launch to generate initial customers and feedback.
  • Secure Key Contracts with Commercial Clients: Obtain contracts with commercial entities such as offices, retail stores, and apartment complexes. This will provide a steady income stream and help in achieving financial stability.
  • Implement a Customer Feedback and Quality Control System: Establish mechanisms for collecting customer feedback and conducting regular quality checks. This system will ensure continuous improvement and high customer satisfaction, which is critical for repeat business and referrals.
  • Reach $15,000/Month in Revenue: Achieve the financial goal of generating $15,000 in monthly revenue. This milestone will indicate market acceptance and the potential for sustainable growth and profitability.
  • Expand Services or Service Area: Depending on market demand and operational capacity, consider expanding the range of services offered or extending the service area beyond Jacksonville, FL. This growth strategy should be based on solid customer demand and the ability to maintain quality standards.

These milestones are designed to build a strong foundation for PristineClean Experts, mitigate risks associated with starting a new business, and guide the company towards achieving success in the competitive cleaning service industry.

SavorFest Caterers management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Ava Thompson, President

Ava Thompson, President, brings a wealth of experience to PristineClean Experts, having previously led a successful cleaning service business. Her entrepreneurial journey is marked by her ability to identify market needs and respond with innovative solutions that drive customer satisfaction and loyalty. Ava’s leadership style is characterized by a hands-on approach, fostering a culture of excellence and accountability within her teams. Her proven track record in business management and strategic planning makes her uniquely qualified to guide PristineClean Experts towards achieving its vision of becoming the leading provider in the cleaning services industry.

To reach our growth goals, PristineClean Experts requires significant funding. This investment will be directed towards expanding our service offerings, marketing efforts to increase brand visibility, and enhancing operational efficiencies. By securing the necessary funding, we are poised to capitalize on market opportunities, drive revenue growth, and establish PristineClean Experts as a market leader in the cleaning services industry in Jacksonville, FL.

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Cleaning Service Business Plan Example PDF

Download our Cleaning Service Business Plan PDF here. This is a free cleaning service business plan example to help you get started on your own cleaning service plan.  

How to Finish Your Cleaning Service Business Plan in 1 Day!

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With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

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Free Cleaning Service Business Plan (Download PDF Sample)

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business plan for a cleaning business

A cleaning company business plan is a comprehensive document outlining your cleaning company’s objectives and explaining your marketing plan , cleaning services, and funding information. It serves as the blueprint for your cleaning business. 

  • Savvy entrepreneurs create a business plan when starting a new business, and they continue to update it as their business grows. 
  • A well-written business plan will guide you through your journey as a small business owner. It will help you make critical decisions as you work hard to reach your goals over the years.
  • You’ll be able to glimpse the bigger picture and keep track of your progress when you’ve got it all written down.
  • A business plan will significantly increase your company’s chances of success , setting a clear path to long-term growth and helping you plan efficient organizational processes. 

If you’re aiming to gain the trust of potential investors, a business plan is a must-have tool that will show them if your business is worth taking the risk.

We’ve created a downloadable cleaning services business plan PDF that you can easily edit to fit your needs. Get my sample template below:

example of a cleaning service business plan

Components of a Cleaning Services Business Plan 

Now that you understand the importance of a cleaning company business plan, the next step is to start creating your own. But there’s no need to worry! We’ve done much of the legwork to ease the process of creating a business plan for you. 

Our free downloadable cleaning services business plan PDF contains essential components to help you define your goals and make better business decisions. 

However, keep in mind that every business plan is unique. You can remove or add any section as you deem necessary to create the best business plan for your cleaning company. 

Include the following elements to get started in the right direction: 

components of a cleaning business plan

1. Executive Summary 

The first part of a comprehensive business plan is an executive summary, which provides an overview of your company and summarizes your entire business plan.

Highlight what makes your cleaning business stand out from competitors in the cleaning industry. You can also describe the weaknesses and shortcomings of other cleaning firms and how your company aims to solve these problems. 

You can include the following information in your executive summary: 

  • Owner’s experience
  • Mission statement
  • The leadership team and employees
  • Financial and growth goals

2. Company Description 

  • Why did you decide to start a cleaning services company?
  • What particular problems are you trying to solve, and how do you intend to beat competitors in the cleaning industry?

Your company description is where you emphasize the strengths and competitive advantages of your cleaning business. 

3. Objectives

Set the best objectives that will help keep your cleaning business on the right track.

  • Think about the key goals you want to achieve, whether to reach a certain amount of sales revenue or expand your operations to a broader service area.
  • When you carefully define your main goals and objectives, you’ll be able to take the proper steps to get where you want to go. 

4. Market Analysis

Market analysis gives you an insight into your target market share, the needs and demands of your customers, and your competitors.

  • Do some research about the cleaning company industry and what your competitors lack to know how your company can gain an edge over others.
  • With proper market analysis, you can also analyze the need for funding from financial institutions and investors. 

5. Organizational Structure 

  • Define the specific roles that need to be filled, such as cleaners, an office manager, and a project manager.
  • You can also talk about hiring competent personnel as your company grows and outsourcing services for processes like digital marketing and accounting. 

6. Cleaning Services

An essential part of a cleaning company business plan is identifying the type of cleaning services you intend to provide: 

  • Scope of Cleaning Services – Do you plan to focus on bidding on commercial janitorial jobs , residential cleaning, housekeeping, post-construction cleaning or all types?
  • List of Specific Cleaning Services – Talk about your company’s services and prices, from interior home cleaning and damage restoration to industrial cleaning. 
  • Benefits of Your Cleaning Services – How will your target market benefit from your company’s services? Think about the problems you’re trying to solve for your customers, like giving them a wide selection of cleaning services to reduce the need for hiring multiple contractors. 

7. Marketing and Sales 

To survive in a competitive industry, your cleaning business needs to employ tailored marketing strategies to help you stand out and beat competitors.

Outline your marketing and sales strategies to promote your cleaning services, gain leads, and ultimately boost sales. You should determine the number of clients you must win to achieve your cleaning company’s profit goals. 

The most effective marketing strategies for cleaning businesses include: 

  • Online Marketing – Your objectives can include building an authoritative business cleaning service website design , using paid advertising like Facebook ads , leveraging social media, implementing email marketing, and maintaining an excellent reputation online. 
  • Offline Advertising – Timeless strategies include direct mail, distributing pamphlets and flyers, connecting with the local community, and creating branded merchandise. 

8. Funding Requests 

  • Add this section if you need additional funding for day-to-day functions and operational expenses.
  • You can create a table outlining your cleaning company’s expenses, letting potential investors and lenders know precisely where their money will go. 

9. Financial Projections 

Your cleaning company business plan should have a realistic financial forecast based on your extensive market analysis and company goals.

  • It should include well-researched financial projections for the future to demonstrate your targeted profits. 
  • Try to include a cash flow estimate, capital expenditures, and approximate payrolls for the next few years.
  • You can create an annual or quarterly target profit that your team can work to accomplish. 

Pro-Top : include a cash flow estimate, capital expenditures, and approximate payrolls for the next few years. You can create an annual or quarterly target profit that your team can work to accomplish. 

10. Appendix

Your business plan ends with an appendix where you add all relevant documents, definitions, legal notes, and other critical information.

  • You can include resumes, certifications, bank statements, credit reports, charts, and other supporting documents. 
  • Refer readers to this section anywhere in your business plan when necessary. For example: “See Appendix, page 5, for management team certifications.”

Example of a Cleaning Services Business Plan PDF

You can open or download our free cleaning business plan PDF below:

To get an editable version on Google Docs, enter your email below:

Why Does My Cleaning Company Need a Business Plan? 

You might think, “But making a business plan sounds like a lot of work! Do I really need it for my cleaning company?” The quick answer is: Yes, you definitely need that business plan!

As tedious as it sounds, preparing a strategic business plan is crucial to set yourself up for success and not get lost along the way. 

Take a look at the following key reasons why your business will benefit from a cleaning company business plan: 

Find Out If Your Cleaning Services Business Idea Is Viable

Creating a business plan will help you test if your business idea is feasible, saving you time, money, and energy. Many aspiring entrepreneurs believe they have outstanding ideas that could never fail.

However, around 20% of business startups fail during the first year due to a lack of planning, among other things. 

To survive the cleaning business startup phase, you must perform careful and methodical planning and create a well-developed business plan. It’s the key step between visualizing the concept for your cleaning company and turning your vision into a successful business. 

Increase Your Chances of Growth and Success 

The cleaning industry is enormous, and competitive residential and commercial cleaning businesses are everywhere. There’s always demand for cleaning services. Around 80% of households in the US are expected to use home cleaning services by 2024. 

Considering the competition you’ll be facing, it helps to create a business plan that will help you identify how your cleaning company will stand out. 

  • Extensive planning will help you pinpoint your target market, determine your unique selling proposition, and develop a startup and operating expenses budget.
  • This process will ultimately set your cleaning business up for long-term growth and success.

Secure Financing

Established financial institutions, lenders, and investors typically perform an extensive investigation before committing to an investment. With a solid business plan, you’ll be more likely to secure the funds you need to get your business up and running. 

Common Questions about Cleaning Company Business Plans

A business plan will help you determine if your cleaning business idea is viable, increase your chances of success, and secure financing.

An executive summary includes a mission statement, information about the leadership team, and financial goals.

Final Thoughts: Driving Your Cleaning Company’s Success With a Solid Business Plan 

Equipped with a well-researched business plan, you’ll have much higher chances of succeeding in the cleaning services industry. It’s also a valuable tool that can help you secure funding for your operational expenses as a cleaning startup. 

After downloading our free cleaning services business plan PDF, make sure to edit each section and include all essential information to create a comprehensive document.

Our free sample cleaning company business plan serves as an excellent starting point – a helpful template that you can personalize as necessary.

Written by Nelmie Jane Pardo

Nelmie Jane Pardo

Nelmie Jane Pardo is a senior contributing writer who lends insight into digital marketing methods and business solutions. She regularly writes at BusinessHue to help business owners take their online marketing to the next level.

Free Resources for the

5 Best Colors for Cleaning Uniforms (And 2 to Avoid)

9 ways to get clients for a cleaning business in 2023, starting a cleaning business checklist pdf: printable form, why is the average cleaning business success rate so low.

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12+ Best Cleaning Service Business Plan Examples in PDF | MS Word | Pages | Google Docs

Best Cleaning Service Business Plan Examples

There are a lot of reasons why you need a solid business plan for your cleaning service business . One of the most important reasons is that it acts as an official document which helps you with framing your objectives, goals and the ways to achieve them. Preparing a business plan may require little upfront investment and research from your side. However, if you are not getting enough time to reap a quality plan, you can try downloading free business plan documents and modify it according to your business requirements .

Check the below 10+ cleaning services business plan examples and choose the one that fits your business goals .

12+ Best Cleaning Service Business Plan Examples

Cleaning service business plan template.

cleaning service business plan template

  • Google Docs

Size: US, A4

Cleaning or Janitorial Marketing Plan Template

cleaning or janitorial marketing plan template

Commercial Cleaning Service Business Plan Template

commercial cleaning service business plan template

  • Apple Pages

Size: 38 KB

Simple Cleaning Services Business Plan

simple cleaning services business plan

Size: 714KB

Every business plan must be simple and easy to interpret the ideas while implementing it. Similarly, while creating a cleaning service business plan, there must be concise information about the management of your business, the mission statement for your company, location where you are going to offer your services, start-up cost, foreseen profits and losses, local competition, pricing and a lot more. So while creating a business plan make sure you have added all basic information which makes the plan simple yet effective. Check out the sample that highlights five elements essential to winning the competitors.

Sample Cleaning Business Plan

sample cleaning business plan

Size: 570KB

There are many parts you need to keep your eyes on while creating a business plan for cleaning business , budget is one of them. It will take you to the edge of the needle if you overspend your budget. If you are not taking the budget part very seriously while creating a business plan , you may end up with troubles smudging you. You can use the existed equipment for cleaning services instead of buying a new one. Having said that, you need to set the budgetary review on a monthly basis, so that you can review the ins and outs and modify the plan according to it. You can also consult with any cleaning business owner who has been in the field for more than years to learn the ideologies they followed in their journey.

Cleaning Operational Plan

cleaning operational plan

Size: 120KB

Well, everyone can start a cleaning business, but not everyone can turn it into a thriving business. It needs a perfect plan to find a road map to success. A perfect cleaning business plan needs market research and business idea validation in order to differentiate your service offerings. A well-researched business plan asks you research on the present market standards. Once you are done with researching you will know certain strategies to break the ways of competitors to overcome your future plans.

Start-Up Cleaning Service Business Plan

start up cleaning service business plan

A start-up agency must compose a perfect cleaning business plan in order to succeed in the race. It is very important to prepare a well-researched business plan to avoid pitfalls that may happen in future. One of the important things to be aware of is pricing. As a start-up, it is important to identify the ideal target audience before finalizing the charges. Pricing depends on various factors like the size of your house, how often and when you clean and equipment you use to clean the area. Depending on the above-mentioned things, a cleaner can charge the client, however as a newbie in this business you should not overprice for your services. This must be included in the pricing part of the business plan .

‘How to Start’ Cleaning Business Plan

how to start cleaning business plan

If it is a start-up company you need to start with finding answers for why you need a business plan for your service. Even though your target is to boost your audience, you need to make sure you earn potential clients. Audience in common may not be a potential client for your service.

Commercial Cleaning Services Plan

commercial cleaning services business plan

Size: 140KB

The term itself denotes that the commercial cleaning company must earn good response over its commercial aspect. For this, having a perfect business plan is mandatory. Among various business tools for promoting your service and boosting your audience, you need to find the ideal one for you. You can start googling for business plan making software so that you find many ready-made templates available in the market.

Commercial and Residential Cleaning Business Plan

commercial and residential cleaning business plan

It is always essential to have thorough research on the present market status before creating a market plan . You need to analyse over the existing competitors, demographics and size of the market as an initial point. However, the information will not be concise to remember by heart, but you will certainly get an idea of how your business plan should be.

Maid-to-Clean Business Plan Example

maid to clean business plan

Size: 119KB

If it is a cleaning company, the business owner will have to employ four to five maids to offer their services, but as an individual maid, it is out of the pattern. If it is maid to create cleaning business plan for their limited services, then it will be of comprising content includes objective, market analysis, company description and the services they provide. Check out the sample maid-to-clean business plan attached here.

Janitorial Business Plan Sample

janitorial business plan

Size: 196KB

janitorial business includes almost all kind of cleaning services such as housekeeping, building maintenance, commercial cleaning services, etc. So while preparing a business plan for janitorial services you need to be keen on including all the relevant services. A perfect cleaning service business plan must be ended up with proper validating of your idea and the facts. In this, you need to make sure all the information is true to the present market standards in order to avoid future hassles.

Standard Residential Cleaning Service

residential cleaning service business plan

A successful business plan includes sections like an executive summary, a company description, extensive market analysis , business operations , financial projections and a lot more. This sample residential cleaning business plan comes in a way smarter than contemporary plans. This sample document contains details like vision, mission, management of the company, manpower solutions with overall services they provide. Check out the sample now.

business plan for a cleaning business

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Commercial Cleaning Business Plan PDF Example

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  • February 22, 2024
  • Business Plan

Commercial Cleaning business plan template

Creating a comprehensive business plan is crucial for launching and running a successful commercial cleaning business. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your commercial cleaning business’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a commercial cleaning business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the service industry, this guide, complete with a business plan example, lays the groundwork for turning your commercial cleaning business concept into reality. Let’s dive in!

Our commercial cleaning business plan is crafted to address all key elements crucial for a thorough strategic outline. It specifies the business’s service protocols, marketing tactics, industry analysis, competitive positioning, organizational setup, and financial outlook.

  • Executive Summary: Offers an overview of your commercial cleaning business concept, market analysis, management, and financial strategy.
  • Operations & Location: Describes the operational aspects of your commercial cleaning service, including the range of cleaning services offered, the strategic importance of your location(s), and coverage area.
  • Services & Pricing: Lists the types of cleaning services offered, such as office cleaning, industrial cleaning, healthcare facility sanitation, and specialized deep cleaning.
  • Key Stats: Shares industry size, growth trends, and relevant statistics for the commercial cleaning market.
  • Key Trends: Highlights recent trends in the commercial cleaning industry, such as the demand for eco-friendly and sustainable cleaning practices and the integration of advanced technology.
  • Key Competitors: Analyzes main competitors in your area and differentiates your service in terms of cleaning standards, service range, and pricing.
  • SWOT: Strengths, weaknesses, opportunities, and threats analysis specific to your commercial cleaning business.
  • Marketing Plan: Details strategies for promoting your commercial cleaning service, including digital marketing, local advertising, and community engagement.
  • Timeline: Key milestones and objectives from launch through the first year of operation.
  • Management: Information on who manages the commercial cleaning service and their roles.
  • Financial Plan: Projects the commercial cleaning service’s 5-year financial performance, including revenue streams from various cleaning services, profit margins, and major expenses. 

Commercial Cleaning business plan template

Commercial Cleaning Business Plan

Download an expert-built 30+ slides Powerpoint business plan template

Executive Summary

The Executive Summary serves as the gateway to your commercial cleaning business plan, presenting a succinct overview of your company and its offerings. It should articulate your market position, detailing the spectrum of cleaning services you provide, its operational base, scale, and the daily operational framework.

This section must also delve into your business’s integration within the local market, encompassing an analysis of the direct competitors in the vicinity, identifying who they are, and highlighting your business’s unique selling propositions that set it apart from these competitors.

Moreover, the summary should shed light on the management and founding team, delineating their roles and the value they bring to the company’s success. Additionally, a prĂŠcis of your financial forecasts, including anticipated revenue and profit margins over the upcoming five years, should be included here to offer a transparent view of your business’s financial strategy.

Make sure to cover here _ Business Overview _ Market Overview _ Management Team _ Financial Plan

Commercial Cleaning Business Plan executive summary1

Dive deeper into Executive Summary

Business Overview

For a Commercial Cleaning Business, the Business Overview section can be efficiently structured into 2 main segments:

Operations & Location

Provide a detailed description of your commercial cleaning business’s operational framework, emphasizing the efficiency, reliability, and quality of the cleaning services you provide. Mention your business’s base of operations, highlighting its strategic location in relation to the commercial hubs and business districts it serves, which ensures prompt and convenient service delivery. Discuss the benefits of this location in terms of operational efficiency and accessibility for your target clientele, which could include office buildings, retail spaces, schools, and medical facilities.

Services & Pricing

Elaborate on the comprehensive range of cleaning services your business offers, from regular office cleaning and maintenance to specialized services such as deep cleaning, sanitization, and industrial cleaning. Detail your pricing model, ensuring it aligns with the value and quality of services you deliver, and is competitive within the market you are targeting. Emphasize any unique service packages, contractual discounts, or loyalty incentives that you offer to foster long-term business relationships, encourage repeat engagements, and enhance client retention.

Make sure to cover here _Operations & Location _ Services & Pricing

business plan for a cleaning business

Market Overview

Industry size & growth.

Begin your Market Overview by analyzing the commercial cleaning industry’s size and its potential for growth. This examination is essential to comprehend the market’s breadth and to pinpoint opportunities for scaling your business.

Key Market Trends

Continue by discussing prevalent trends in the commercial cleaning sector, such as the growing emphasis on eco-friendly and sustainable cleaning practices, the increasing demand for specialized sanitation services (especially in the wake of health crises), and the adoption of advanced cleaning technologies. For instance, highlight the shift towards green cleaning products and methods, the heightened need for disinfection services in various sectors, and the integration of automation and smart technologies in cleaning operations.

Key Competitors

Next, assess the competitive landscape, which encompasses a variety of players from large-scale commercial cleaning companies to smaller, localized firms, as well as in-house cleaning teams within organizations. Point out what sets your business apart, whether it’s through superior service quality, customized cleaning plans tailored to specific business needs, or expertise in certain types of cleaning services (e.g., medical facilities, industrial sites). This section will underline the demand for commercial cleaning services, the competitive dynamics, and how your business is well-placed to succeed in this evolving industry.

Make sure to cover here _ Industry size & growth _ Key competitors _ Key market trends

Commercial Cleaning Business Plan market overview

Dive deeper into Key competitors

Begin with a SWOT analysis for your commercial cleaning business, emphasizing Strengths (like a comprehensive range of cleaning services and a highly trained workforce), Weaknesses (such as limited brand recognition or the challenge of high initial investments), Opportunities (including the growing demand for hygienic and sanitized work environments), and Threats (like market competition or regulatory changes affecting cleaning standards).

Marketing Plan

Develop a marketing strategy that focuses on how to attract and retain business clients through methods such as B2B networking, targeted digital marketing campaigns, promotional offers for first-time customers, a strong online presence that showcases your services and testimonials, and participation in local business events or associations.

Construct a detailed timeline that sets out key milestones for your commercial cleaning business’s launch, marketing initiatives, client acquisition, and scaling strategies. This timeline should provide a structured roadmap for achieving business growth and operational goals, ensuring that the business advances with clear objectives and measurable targets.

Make sure to cover here _ SWOT _ Marketing Plan _ Timeline

Commercial Cleaning Business Plan strategy

Dive deeper into SWOT

Dive deeper into Marketing Plan

The Management section focuses on the commercial cleaning business’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the commercial cleaning business towards its financial and operational goals.

For your commercial cleaning business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

Commercial Cleaning Business Plan management

Financial Plan

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your commercial cleaning business’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your commercial cleaning business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

Commercial Cleaning Business Plan financial plan

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Follow these tips to quickly develop a working business plan from this sample.

1. Don't worry about finding an exact match

We have over 550 sample business plan templates . So, make sure the plan is a close match, but don't get hung up on the details.

Your business is unique and will differ from any example or template you come across. So, use this example as a starting point and customize it to your needs.

2. Remember it's just an example

Our sample business plans are examples of what one business owner did. That doesn't make them perfect or require you to cram your business idea to fit the plan structure.

Use the information, financials, and formatting for inspiration. It will speed up and guide the plan writing process.

3. Know why you're writing a business plan

To create a plan that fits your needs , you need to know what you intend to do with it.

Are you planning to use your plan to apply for a loan or pitch to investors? Then it's worth following the format from your chosen sample plan to ensure you cover all necessary information.

But, if you don't plan to share your plan with anyone outside of your business—you likely don't need everything.

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How to Start a Cleaning Business

Duncan Ferris

Starting a cleaning business could be your opportunity to be your own boss and provide a service with strong demand in a growing industry that has low start-up costs.  

Creating a budget and business plan, acquiring equipment and registering your new cleaning business can all seem daunting, but using our step-by-step guide will make the process simple enough for any budding entrepreneur. 

Why start a cleaning business?

Here are some key reasons a cleaning business might suit you:

  • Low start-up costs: Cleaning equipment is generally inexpensive, and some domestic cleaners will use their customers’ equipment and supplies.
  • Accessible: You do not need specific qualifications or experience to start a cleaning business. Of course, it is a good idea to learn how to use equipment and cleaning chemicals, but barriers to entry are low.
  • Be your own boss: With your own business, you can decide when you work, how many customers you take on and what your company’s processes and culture should be like. This can be particularly useful if you prefer to be self-employed because you need flexibility due to childcare commitments or second jobs. 

Start a cleaning business in 5 steps

Here is our quick guide to all the preparation and considerations that should go into starting your cleaning business in the UK, as well as measures that are legally required.

1. Research and choose your market

Before getting down to cleaning work, market research is an essential step. The objective of this is to find out more about your potential customer base and competitors, a process which will leave you better prepared to set up your business.

You can manage this research in several ways, including conducting online research, talking to potential customers and checking out the competition. 

The two most important questions are:

  • Is there demand for my product or service?
  • Who is my target market?

When it comes to the UK cleaning sector, there is plenty of research to do before you decide what type of cleaning business you want to run. That’s because it’s an industry that employs a huge amount of people, with nearly 1.5 million workers in the cleaning, hygiene and waste sector, according to figures from the British Cleaning Council. With so much competition, it’s important to understand where your business will fit in.

You’ll also need to decide whether you want to specialise. Different types of cleaning companies include:

  • Domestic cleaning: Businesses that tackle regular domestic cleaning tasks, such as vacuuming, dusting, mopping, polishing and cleaning bathroom or kitchen fixtures and fittings. They might also do laundry and ironing, pot washing and some tidying. This is likely to be a low-cost option, as no complex equipment is required.
  • Commercial cleaning: This category includes any cleaning of business premises, which could include offices, restaurants, healthcare facilities and more. Most commercial cleaning businesses will pick one of these areas to specialise in. As the spaces being cleaned are generally larger than homes, these companies tend to have industrial cleaning equipment.
  • Deep cleaning: These are businesses that offer specialist domestic cleaning that takes more time and more equipment. This might be required by customers at the end of a tenancy or following a major incident, such as a flood or fire. Extra attention is paid to tasks such as cleaning behind or underneath furniture, and cleaning appliances and soft furnishings. 
  • Carpet cleaning: These are businesses that remove dust, dirt and allergens, and bugs from carpets. Methods include steam cleaning and dry carpet cleaning, both of which require specialist equipment.
  • Oven cleaning: Removing burnt-on grime and grease is a specialism of professional oven cleaners, who aim to leave ovens, hobs and microwaves sparkling clean. As well as using specialist equipment to get rid of marks and mess, oven cleaners will often replace minor oven parts such as extractor filters, seals and lights. 

Once you have done your market research and decided what type of cleaning business to run, it’s time to dig into the details with a business plan and budget. 

2. Create a budget for your cleaning business

Creating a business plan and budget will give you a better idea of exactly how much money you need, as well as helping you to work out if your ideas can realistically be turned into a business. A business plan will normally also be required if you apply for a start-up loan or business loan.

For a detailed guide read our article on how to write a business plan .

A budget will also be a key part of planning your new cleaning business. It’s important to account for every potential expense, whether one-off or recurring. For a cleaning business, key costs to consider are:

  • Cleaning supplies: If you need to turn up at each job equipped with cleaning products, such as bleaches, polishes and degreasers, it’s important to know how much they cost and how regularly you may need to restock. Explore whether buying products wholesale would be an effective way to save money.
  • Cleaning equipment: This could range from a dustpan and brush to a ÂŁ6,999 AKM80 battery-powered ride-on sweeper. Whatever the size, account for any machinery or equipment you need to purchase. 
  • Transport: Whether you are a domestic cleaner using public transport or a commercial cleaner in a branded van, you need to have a rough idea of how much it will cost to travel and transport your equipment from job to job. For example, you may need to take out a business car insurance policy .
  • Employee salaries: If you are planning on employing a team, you will need to pay them at least the minimum wage. The average starting salary of a full-time cleaner is ÂŁ17,000, but there are other costs associated with hiring an employee . 

For further information on budgeting, explore our five-step guide to creating a small business budget .

As you start launching your new cleaning business, you may also want to think about how you’ll  separate your personal budget from your professional one – a business bank account could help here, providing you with a separate platform to track your incoming versus outgoing costs and your income, without interfering with your living expenses.

3. Register your cleaning business

One of the first official steps you will take when starting up is choosing a business structure and then registering your cleaning business. You should take your time and research which business structure will best suit your needs:

  • Sole trader: A sole trader is the exclusive owner of a business and can keep all post-tax profits. It also means there is no separation between you and your business – making you personally responsible for any losses your business makes. You will need to register for self-assessment and complete a tax return at the end of the financial year. 
  • Partnership: A business partnership is when two or more people are partners who share the responsibilities, risks, profits and losses of a business. The three main types of partnerships are business partnerships, limited partnerships and limited liability partnerships.
  • Limited company: If you choose to incorporate your cleaning business as a limited company, you will be legally and financially distinct from your business. As a limited company, you will have shares and shareholders and can keep any post-tax profits. 

 If you are starting a general partnership, you will need to inform HM Revenue & Customs. To set up a limited company, limited partnership or limited liability partnership, you will need to register it at Companies House.

Âť MORE: Should I register as a sole trader or limited company?

4. Fund your cleaning business

Of course, most businesses need money to get started. Once you have created a budget and registered your business, you are ready to seek funding. You may need to combine the various funding options below in order to get your start up off the ground.

  • Personal savings: Using personal savings to start your business will allow you to retain full ownership, but be careful not to endanger your financial health.
  • Friends and family: Borrowing money from friends and family can be tricky, so it is best to draw up a written agreement in order to avoid any disagreements in the future.
  • Small business grants: There are a range of non-repayable and partially repayable start up business grants across the UK, as well as those based in Scotland , Wales and Northern Ireland .
  • Government business loans: Different government business loans may be available to your organisation depending on where you are in the UK.
  • Business loans: A traditional small business loan might be difficult to secure as a start up, but it is not impossible. Loan providers will look at your personal credit history, your business plan and cash-flow projections, for example. 
  • Angel investors: Angel investors tend to be wealthy individuals looking to invest in new businesses in exchange for equity or convertible debt that will eventually become stock.
  • Crowdfunding: This involves securing funding from more than one source in exchange for benefits, such as equity or early access to products. Crowdfunding often takes place through an online campaign. 

5. Find your first customers to clean for

Finding your first customers can be one of the most rewarding steps in starting a new business. There are several ways to promote your cleaning business and get your name out there:

  • Word of mouth: Don’t be shy about your new business. Tell friends, family, neighbours and local businesses. Some of these acquaintances could quickly become key customers.
  • Business cards and flyers: Pin these on notice boards or post them through letterboxes to spread the word about your business far and wide. 
  • Social media: Creating a social media page can be great for lead generation. A Facebook page can build your online presence, while uploading short videos to TikTok, Instagram or YouTube could even send your business viral. This might be a long shot, but some cleaning businesses have racked up millions of views and huge followings due to the satisfying nature of their clips. 
  • Trade platforms: Consider joining websites, such as Checkatrade or Rated People, that allow people to connect with local tradespeople and get a quote – though you will have to pay a membership fee. 
  • Local listings online: For free advertising, you can list your cleaning business on local community groups such as Nextdoor. Also ensure your business is featured in local business listings, which you can do for free on sites such as Yell and Local Pages, so that potential customers searching for cleaning services can find you easily.
  • Ask for reviews: Make sure satisfied customers leave positive reviews on sites such as Google Reviews and Trustpilot.

How much do cleaning businesses charge?

A key consideration is how much to charge your customers. Costs vary across the UK, but rough average figures are:

  • Domestic cleaning: ÂŁ10 to ÂŁ20 per hour (individual), ÂŁ15 to ÂŁ25 (agency)
  • Commercial cleaning: ÂŁ15 to ÂŁ20 per hour for regular cleaning
  • Deep cleaning: ÂŁ180 for end-of-tenancy studio apartment clean 
  • Carpet cleaning: ÂŁ50 per small room
  • Oven cleaning: ÂŁ50 for a standard oven

Does a cleaning business need insurance?

While you are not legally required to have insurance, it could be wise even if you are running a small cleaning business. Getting public liability insurance will protect you against claims of property damage from customers, something that is all too possible when working with spillable chemicals in people’s homes and businesses. 

Commercial cleaners may even be required to prove they have public liability insurance before being allowed to work on a customer’s premises. 

You will also need to acquire employer’s liability insurance if you hire any staff. This insurance, which protects you from employees’ compensation claims, is a legal requirement and business owners can be fined for failing to obtain it.

You may also wish to insure expensive tools and equipment that are required for your business. Specialised portable equipment insurance will cover important and valuable tools, such as vacuum cleaners, floor buffers and even company smartphones against theft, loss or damage.  

Finally, it is worth considering insurance against sickness or injury, particularly if you are self-employed and lacking the safety net of sick pay. This will protect you in periods where you cannot work due to ill health, either by offering a regular benefit throughout your time off work or by giving you a one-time lump sum.

Image source: Getty Images

About the Author

Duncan Ferris is a business writer with expertise in pensions, investing and personal finance. Though he began his career as a pensions industry professional, he transitioned to journalism in 2017.…

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Sparkling ROI: 4 Ways To Cash In On The $400B Cleaning Industry

Cyan Zhong

Published: February 13, 2024

The pandemic greatly shifted  how people view hygiene — with many more focused on cleanliness than ever before.

business plan for a cleaning business

To meet the emerging demand, consider getting into the cleaning services biz, a ~$400B industry that’s projected to reach $633B by 2030.

business plan for a cleaning business

Source: Subreddit Stats

At Trends, we love “unsexy” businesses, particularly ones that “don’t have flashy tech, aren’t in the news, haven’t raised much funding, and mint cash,” as Sam Parr used to say. And the cleaning industry definitely fits the bill.

Here are three ideas you can build upon to clean up today:

Download Now: Free State of Marketing Report [Updated for 2024]

1. Commercial Cleaning

It’s the most obvious idea for good reason: With a market size of $64.9B , commercial cleaning stands to make the most profit out of the cleaning services industry.  

High-traffic areas like restaurants and offices must meet hygienic standards, but small businesses often can’t afford a full-time janitor. A cleaning business addresses these concerns, especially if your area lacks competition.

Small businesses in this space make  between $70k and $100k per year, with a 10%-28%  profit margin.

business plan for a cleaning business

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How to Start a Car Detailing Business

T he car detailing business is a great fit for many entrepreneurs. That’s because you can start up at a level of investment that you can afford, and grow.

The car detailing business operations are changing in two main ways:

  • Increasingly, the customer base is seeking a “greener” option. Many people are no longer comfortable with the amount of water needed to wash a typical vehicle, which is about 38 gallons. They want a waterless wash.
  • The mobile car detailing business is increasing, with a growing demand for detailing services at a customer’s home or place of employment, instead of a physical location.

What is car detailing?

Car detailing businesses do much more than wash and wax. A car detailing company will also vacuum the interior, as well as clean and polish surfaces such as the dashboard, vents, instrument, and trim.

The work typically also includes window cleaning, inside and outside, as well as cleaning floor mats and tires.

The Auto Detailing Industry in 2023

The successful car detailing business will adapt to its customer base. In 2022, small business owners fed a $14.7 billion industry. In the US, there are about 62,000 auto detailing companies and industry leaders estimate a 4% growth.

A successful business will adapt to the increasing demand for mobile detailing performed at home or place of employment washing. Auto detailing can be among the top garage based business ideas , or you could even travel to your clients directly. Also, as people feel the pinch of challenging economic times, discretionary spending decreases. Having a vehicle detailed is classified as discretionary spending.

Why You Should Start a Car Detailing Business

Will auto detailing be a successful business for you? See if these reasons fit you as a business owner:

  • You excel at customer service.
  • You are good at selling, especially upselling.
  • You love vehicles.
  • It’s a competitive business, and there is no or little competition from other local businesses.
  • You would take pride in the results of Before and After.
  • You can handle physical labor.

You’ll need a car detailing business plan that includes how you’ll start, how you’ll cover startup costs, and whether you’ll run a mobile business or business with a physical location – or a mix of both.

1. Get Training and Experience

There are training institutions that you can attend to get a car detailing license and/or auto detailing certification. You can find these centers via the international detailing association. Or, you can opt for on-the-job training. If you choose to buy a car wash franchise , training will be provided.

2. Do Your Research

Do market research. Will your potential customers prefer mobile detailing businesses? If you opt for brick-and-mortar, is your location convenient for people who will drop off their own car? In other words, who is your target market?

3. Create a Business Plan

Every new business should have a business plan. Don’t let this project daunt you. You’ll need a mission statement, which describes the goals of your company. An executive summary will describe your business model, which is how you’ll operate.

Another part of your plan is a description of your business finances – how you plan to fund your start and how you plan to grow. Do you have or do you plan to add business partners?

You’ll need a business plan as part of your submission package if you seek financing, along with documents regarding your business bank accounts.

4. Fund Your Business

Don’t overextend, remember you can start with very little investment capital instead of getting a start with a business loan. Many entrepreneurs start a car detailing venture by working part-time, after their regular jobs, with a garage-based business.

If your personal finances are top notch you may be able to obtain a small business funding loan. You can also establish credit accounts with vendors who supply cleaning products.

5. Gather Your Tools

There is basic equipment you’ll need as part of your start-up costs, whether you’re washing with water or waterless, at a fixed location or mobile detailing setup. Supplying, and resupplying, should be part of your thorough business plan as an ongoing expense. However, auto detailing is among the top low tech business ideas , so you shouldn’t need many expenses devices.

If you’re using water, you’ll need a pressure washer. If not, you’ll need a waterless wash product.

You’ll need a buffer, microfiber towels, buckets, sponges and assorted products such as leather cleaner. You’ll need detailing brushes of various sizes, metal polish and tire cleaner.

6. Keep It Legal

Most small businesses need to obtain business insurance and a local business operating license. To get your business licensed legally, you may have to do so at both the state and local government authority levels. If you’re not confident about doing this, hire a business attorney.

Choose your business structure, which will most likely be a limited liability company or LLC to protect your personal assets from your business entity.

Since you’ll be paying the federal business tax you’ll need a federal business tax id. You’ll also need to collect sales tax. As with many new business ventures, you should consult a tax professional to make sure you don’t make mistakes with your taxes.

You’ll need general liability business insurance and commercial vehicle insurance if you’re operating a mobile business.

7. Open a Business Bank Account

When you open your business bank account you should also get a business credit card, which you can link to the account. It’s just a good idea to keep your business accounts separate from your personal accounts, even if you’re working part-time.

8. Manage Your Finances

Most new business ventures need the services of a professional accountant, especially at start up.

9. Hire a Team

Most businesses in auto detailing start with a sole proprietor, and hire employees as needed to support growth in new customers. When you hire you’ll need to add worker’s compensation insurance.

10. Market Your Services

You’ll need a website and a social media presence. Part of your thought-out marketing strategy should include reaching out to current and past customers, possibly adding special enticement to keep or restore their business. You can offer senior discounts. Try for contracts, such as car rental companies or car dealers.

11. Open Your Business

Schedule your grand opening and make announcements with local media, as well as on your website and social media accounts.

More Tips for Starting a Successful Auto Detailing Business

Launching a successful business takes a continual hustle to grow. Read these 10 tips for starting and growing a business , then check out a few tips specific to auto detailers below:

  • Join your local Chamber of Commerce, where you can network with other business owners.
  • Strive to create partnerships, which is a foundation for a modern business. For example, local vehicle repair shops can give customers your business card.
  • Further your education by learning how to protect vehicle finishes with specialized services such as graphene or ceramic coating.
  • Offer more than vehicle detailing – add boats, motorcycles, and RVs.

What materials do you need to start a car detailing business?

You’ll need soap or foam wash, wax, microfiber towels, car buffer tools, detailing brushes, metal polish and tire cleaner.

How much does it cost to start a mobile detailing business?

The needed materials don’t change much whether you’re at a set location or operating mobile. At a basic level, it will cost at least $10,000 to stock the materials. Before you work with someone’s vehicle, you need a minimum business liability insurance and your business should be registered.

If you’re going to make money with your car – such as traveling to mobile appointments or picking up and delivering a customer’s vehicle – you’ll need commercial vehicle insurance. You should be able to find an umbrella policy, called a Business Owners Policy or BOP, to cover your needed insurance.

Is starting a car detailing business difficult?

As small business ideas go, this is a winner. Although competition can be strong, startup costs can be low at the entry-level.

The hardest part of starting a car detailing business may be the decision on whether to operate from a permanent location or go mobile. You can opt for a mix – by picking up and delivering customer vehicles to your permanent location.

Is a car detailing business profitable?

Having a vehicle detailed is viewed as “discretionary” spending. In other words, when economic times are challenging, your customers may opt to stop paying to have their vehicles professionally cleaned.

Still, your material cost is low and the profit market is good. The cost for a minimal cleaning, such as washing and waxing, doing windows, vacuum the interior, ranges from about $65 for small vehicles and up to $160 for larger vehicles.

According to industry leaders, more than 2/3s of customers are concerned about sustainability. Help your vehicle detailing business to be the top choice by opting for green solutions.

Someone starting the car detailing business on a part-time basis can expect to earn about $100 per vehicle. Full-scale sole proprietor car detailing business owners can expect to earn from $30,000 to $60,000 as a start up. Of course, that depends on whether or not a mobile vehicle or permanent location is already owned, or must be leased.

Image: Envato Elements

how to start a car detailing business

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How To Write a Commercial Cleaning Business Plan + Template

Creating a business plan is essential for any business, but it can be especially helpful for commercial cleaning businesses that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every commercial cleaning business owner should include in their business plan.

Download the Ultimate Cleaning Business Plan Template

What is a Commercial Cleaning Business Plan?

A commercial cleaning business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Commercial Cleaning Business Plan?

A commercial cleaning business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Commercial Cleaning Business Plan

The following are the key components of a successful commercial cleaning business plan:

Executive Summary

The executive summary of a commercial cleaning business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

  • Start with a one-line description of your commercial cleaning company
  • Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your commercial cleaning business, you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your commercial cleaning company, mention this.

Industry Analysis

The industry or market analysis is an important component of a commercial cleaning business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

  • What part of the commercial cleaning industry are you targeting?
  • How big is the market?
  • What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a commercial cleaning business may include owners or managers of office buildings, schools, restaurants, retail stores, and hospitals.

You can include information about how your customers make the decision to buy from you, as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or commercial cleaning services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

  • Product/Service : Detail your product/service offerings here. Document their features and benefits.
  • Price : Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
  • Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
  • Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your commercial cleaning business via word-of-mouth marketing or referrals from satisfied customers.

Operations Plan

This part of your commercial cleaning business plan should include the following information:

  • How will you deliver your services to customers? For example, will you do it in person? 
  • What infrastructure, commercial cleaning equipment , and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for a commercial cleaning business include reaching $X in sales. Other examples include adding new customers, expanding to new markets, and launching new services.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific commercial cleaning industry. Include brief biography sketches for each team member.

Particularly, if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

  • Revenue : how much revenue you generate.
  • Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
  • Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss

Sample Income Statement for a Startup Commercial Cleaning Business

Balance sheet.

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

  • Assets : All of the things you own (including cash).
  • Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
  • Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Commercial Cleaning Business

Cash flow statement.

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

  • Cash Flow From Operations
  • Cash Flow From Investments
  • Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup commercial cleaning business.

Sample Cash Flow Statement for a Startup Commercial Cleaning Business

You will also want to include an appendix section which will include:

  • Your complete financial projections
  • A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
  • Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your commercial cleaning company. It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it.

A well-written business plan is an essential tool for any commercial cleaning business. If you put in the time to write a comprehensive and well-thought-out business plan, you will be setting your company up for success.  

Finish Your Cleaning Business Plan in 1 Day!

Wish there was a faster, easier way to finish your Cleaning business plan?

With our Ultimate Cleaning Business Plan Template you can finish your plan in just 8 hours or less!

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