sample application letter refund of money from bank

How to Write a Refund Request Letter and Samples

In the case of goods or services, a refund request letter is a formal request to return money paid for them. It is written to the merchant and should contain information about the transaction, the reason for the refund, and the expectations for reimbursement. You may request a refund for several reasons. Whether you are an unsatisfied or angry customer , there are always diplomatic ways to go about all these.

Why is a Refund Request Letter Essential?

If the goods or service you purchased did not meet your expectations, you must notify the retailer in writing through a refund request letter.

Best Practices for Writing a Refund Request Letter

• Request a refund politely and in a proper manner.
• Include product information, such as what you bought, when you bought it, and how much it cost.
• Make clear why you’re returning the product.
• Ensure essential details about the transaction, such as the delivery date and location.

How to Write a Refund Request Letter

Before you even approach an organization for a refund on goods or services, you need to know the best way to go about everything. With this guide, you will learn the best scenarios of when and how to write a refund request letter.

Make Sure You’ve Read the Policy on Refunds

Some retailers do not provide refunds. Even if a policy did exist, it wouldn’t matter if the seller didn’t explicitly communicate the transaction conditions.

Unless the retailer has a specific return policy, customer rights will generally be dictated by state law. However, keep in mind that even tight “no return” rules may not be enforced if the given products or services are faulty, hazardous, or otherwise not as promised.

If you’ve ever had to return an item to the shop, you will know that the procedure is unpleasant but straightforward. In most retail stores, you may seek a refund within 30 or 60 days after the purchase date, although others may have a no-refunds policy.

Find Your Receipt

The importance of documentation cannot be overstated. Although it may be challenging to get a copy of the original receipt, you should not give up hope since your bank’s online account summary page will likely include a copy of the transaction.

9 Examples of Replies to Customer Complaints Email

Detail the Reasons for a Refund

When writing an email to refund money be specific about why you want a return, but be sure that your request is within the parameters of the refund policy. The better the problem, the more objective and provable it is.

Request Payment or Credit

Do not be vague in your letter of complaint. Verify that the retailer has received the refund request letter and take the necessary steps to ensure receipt. With refunds, timing is crucial. Therefore, it’s best to seek a refund as soon as possible after the initial transaction has occurred.

Take Additional Action

Unfortunately, there are still retailers who will not budge even after a refund request letter. If you haven’t received a refund by the due date, it may be time to escalate the situation. To get your money back, you may file a consumer complaint with the State Attorney General’s Office: File a consumer complaint or post an unfavorable evaluation of the business online.

A problem arises when the store in issue is a long way away. Many gaming platforms, such as Origin, Steam, Blizzard, and well-known e-commerce companies like eBay and Amazon, have their policies for seeking refunds.

Even if you prefer to purchase online, you may run into issues with missing components, broken goods, or long delays.

Refund Letter Examples, Samples, and Templates

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Getting a refund can be messy and sometimes frustrating. But, if you know the right way to go about the whole thing, you can rest assured that the process will be smooth. So, instead of going through the turmoil of raising voices, follow the guide in this article to write the perfect refund request letter. The templates here can also be of great assistance to you.

Check out more  Refund Request Letter templates and samples

About The Author

Jim Blessed

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Application to the Bank Manager for Refund of Money (8+ Samples)

When it comes to banking transactions, refund requests are a common occurrence. Sometimes, clients may encounter issues like double payments, unauthorized charges, or failed transactions that leave them in need of a refund. However, writing a proper refund application is often overlooked. This can lead to delays, rejections, or even scams.

In this article, we’ll provide you with a step-by-step guide on how to write an effective application to the bank manager for a refund of money. We aim to equip you with the right tools, format and knowledge to avoid getting caught up in an unnecessary dispute. Whether you are refunding an ATM withdrawal or a large transaction, this article is designed to help you get the best possible results.

We understand the importance of creating a proper refund application and by following the right format, you have a higher chance of getting your money back in no time. By the end of this article, you will be able to write a refund application that follows the Indian banking regulations, and includes all the required details for a successful refund. Let’s dive in!

• 1 How to write application to bank manager for refund money payment failure – Sample and Format
• 2 Sample Letter for online transaction failed but amount debited
• 3 Complaint letter to bank for deduction of money from ATM – Format and Sample
• 4 Sample Letter to bank for refund of double payment
• 5 Sample Application for refund bank charges letter
• 6 Bank charges revival letter sample
• 7 Complaint letter to bank for credit card charges
• 8 Cheque bounce charges refund letter format and sample
• 9.1 Components of a Proper Application
• 9.2 Structuring the Application
• 10.1 What is the process for requesting a refund from a bank?
• 10.2 How long does it take for a bank to process a refund request?
• 10.3 What are the common reasons for requesting a refund from a bank?

How to write application to bank manager for refund money payment failure – Sample and Format

Your Name Your Address City, State, PIN Code Date

The Branch Manager Bank Name Branch Address City, State, PIN Code

Subject: Request for Refund of Money from Savings Account

Dear Sir/Madam,

I, [Your Name], am a savings account holder in your esteemed bank with account number [Your Account Number]. On [Date], I made an online payment of [Amount in Rupees] from my savings account to [Payee’s Name] with purpose of [Purpose of Payment] through [Payment Gateway’s Name]. However, due to some technical error, the payment failed but the amount got debited from my account.

I immediately contacted the payment gateway’s customer care and lodged a complaint and also mailed the details to [Payment Gateway’s Email ID]. They assured me that the amount will be refunded to my account within 3-5 working days. However, I have not received the said amount in my account till date.

Therefore, I request you to kindly look into the matter and refund the said amount of [Amount in Rupees] to my savings account at the earliest. The necessary details related to the transaction are attached herewith for your reference.

I hope to receive a prompt action from your end in this regard.

Thanking you.

Yours sincerely, [Your Name]

Note: Make sure to attach all the necessary documents related to the transaction, like payment receipt, complaint reference number, etc. so that the bank can process your request easily.

Sample Letter for online transaction failed but amount debited

To, The Bank Manager (or Customer Service Executive) [Bank Name] [Branch Address] City, Pin code Sub: Complaint about failed online transaction but amount debited

Respected Sir/Madam,

I am writing to bring to your notice that I had attempted to make an online transaction using my debit card [Mention the debit card details]. However, unfortunately, my transaction failed, but the amount [Amount debited] from my account.

I would like to state that I did not receive any confirmation for the transaction, and I have not received the amount in question either. The transaction was for [Purpose of Transaction]. Moreover, I would like to inform that all the details I have inserted were correct.

Therefore, I am requesting you to look into the matter and refund the amount to my account as soon as possible. The transaction details are as follows:[Transaction reference number or UPI ID]

I hope you will resolve this issue promptly. Thank you for your time and attention to this matter.

Sincerely, [Your name] [Your Account No.]

Complaint letter to bank for deduction of money from ATM – Format and Sample

To, The Branch Manager, [Name of the Bank], [Address], [City], [State], [Pin Code]

Subject: Complaint regarding unauthorized deduction of money from ATM

I am writing to bring to your attention the unauthorized deduction of money from my account through ATM on [date and time]. An amount of [amount deducted] was debited from my account without any transaction or withdrawal. I did not receive any notification of the same on my registered mobile number or email id .

I immediately contacted the customer care number and lodged a complaint, and was given the complaint number [insert complaint number]. I would request you to initiate an immediate investigation into this matter and credit the deducted amount back to my account as soon as possible.

I have attached the copy of the transaction details and the complaint number for your reference. Kindly take prompt action on this issue and ensure that such an incident does not occur again.

I hope to hear from you soon and expect a quick resolution of this matter.

Thank you for your attention.

Sincerely, [Your Name] [Account Number] [Registered Mobile Number]

Sample Letter to bank for refund of double payment

To, The Branch Manager, [Bank Name], [Branch Address], [City, Pin Code], [State]

Subject: Request for Refund of Double Payment

I am [Your Name], a customer of your bank holding an account with account number [Account Number]. I am writing this letter to bring to your notice that I have made a double payment on [Date] while making a payment of [Amount]. I have attached both the payment receipts for your reference.

I request you to kindly look into this matter and refund the excess payment of [Amount] to my account at the earliest. I have already faced a considerable financial constraint, and it would be a great help if you could process the refund quickly.

I apologize for the inconvenience caused and request you to kindly consider my request at the earliest. I would also appreciate if you could provide me with an acknowledgement of my request and keep me informed about the status of the refund.

Thank you for your attention and assistance in this matter.

Yours sincerely,

[Your Name]

Sample Application for refund bank charges letter

To, The Branch Manager [Bank Name] [Branch Address]

Subject: Request for refund of bank charges

I am writing this letter to request a refund of bank charges that have been levied on my account. My account number is [Account Number] and my name is [Account Holder’s Name].

I noticed that I have been charged an amount of [Amount charged] as bank charges on [Date] for [Reason for charges]. However, I was not informed about these charges beforehand, and I believe that they have been levied without any valid reason.

I’m hoping you’ll see your way clear to refund the amount charged towards bank charges as soon as possible. I’d be grateful if you could process my request at the earliest.

Thank you for considering my request.

Sincerely, [Your name]

Bank charges revival letter sample

To: The Branch Manager, [Name of Bank], [Branch Address], [City],

Subject: Request for waiver of Bank Charges

I, [your name], am an account holder in your esteemed bank with [account number]. I am writing this letter to request the waiver of bank charges levied on my account for the past few months.

[Optional: Briefly explain the reason why you were unable to maintain the minimum balance or incurred the charges.]

I understand that as per the terms and conditions of my account, the bank is authorized to levy charges for certain services or if my account falls below the minimum balance. However, due to unforeseen circumstances [add reason], I was unable to meet the required criteria.

Therefore, I kindly request your good self to waive off the bank charges, and I assure you that I will maintain the minimum balance/requested services going forward.

Thank you for taking the time to read my application. I appreciate your gesture of support and understanding.

Complaint letter to bank for credit card charges

Subject: Complaint for incurring Credit Card charges

I am writing this letter to bring to your attention a concern I have regarding the credit card charges levied on my account. On [date], I received my credit card statement, and to my surprise, I noticed several charges on my account that I was not aware of.

The charges that have been levied on my account are [mention the charges], which I find unjustified and not applicable. The charges have caused me great inconvenience and financial burden. I request you to kindly investigate the matter and provide me with the details of charges with proper explanation to justify the same.

I have always been a responsible customer with an excellent credit history and have paid my credit card bills on time. Therefore, I request you to reconsider these charges and credit them back to my account as soon as possible.

I hope you will take prompt action and rectify the issue at the earliest.

Thank you for your attention in this matter.

Cheque bounce charges refund letter format and sample

To, The Branch Manager Bank XYZ (Location)

Subject: Request for refund of cheque bounce charges

I am writing to request a refund of cheque bounce charges which were levied on my savings account on (date/month/year). The charges were deducted without my consent, and I believe they were unjustified. I would like to bring to your attention that the cheque was returned due to insufficient funds, however, the same was immediately rectified and the payment was made.

I request you to kindly refund the charges levied as early as possible. Thank you for your kind attention to this matter.

Sample Application to the Bank Manager for Refund of Money

Refund applications are an essential aspect of banking services that customers should be well-versed in. Whether it’s an incorrect amount debited or a failed transaction, there are various situations where a refund request to the bank manager is necessary. However, it’s often complicated and time-consuming for clients to get their refunds without a proper application. Here’s a guide to help you understand the components of an efficient refund application and how to structure it appropriately.

Components of a Proper Application

When writing a refund application to the bank manager, it’s crucial to include the following components:

Name and Address of the Bank Manager: Address your application to the correct manager by including their name and address at the top.

Subject of the Application: Clear subject lines that state the nature of the request are essential. By doing this, you save the manager and yourself additional time.

Proper Salutation: Begin the application with a courteous introduction followed by the salutation.

Introduction: Provide a brief explanation of why you’re writing the application, detailing the circumstances and transaction details.

Circumstances Leading to the Refund: Elaborate on the events that necessitate the refund request.

Request for Refund: State the amount you are requesting as a refund and highlight that it needs to be processed as soon as possible.

Conclusion: Thank the bank manager for their assistance and restate the importance of having the refund processed quickly.

Signature: Add a formal signature along with the date to authenticate the application.

Structuring the Application

Once you understand the components required for a refund application, it’s essential to structure it appropriately. Follow these tips to make sure your application is well-structured:

Use a Clear Font: Use a legible font that’s clear to read and keep consistent throughout the application.

Keep it Short and Concise: Refund applications must not be too long. Ensure you deliver your message concisely and in a clear language. Provide all relevant details, but do not include irrelevant information.

Stay Formal: Use a professional tone throughout the application. Avoid informal language and use a formal salutation.

Be Polite: Always remember to be polite and courteous throughout the application process.

By following these guidelines, you can increase your chances of a successful refund request and speed up the process. Make sure your refund application follows the Indian banking regulations accurately and that you comply with all the requirements. With a well-structured refund application, you can get your refund processed efficiently.

What is the process for requesting a refund from a bank?

Write a formal letter addressed to the bank manager, explaining the reason for the refund request and providing relevant details like the transaction date and amount.

How long does it take for a bank to process a refund request?

The duration of processing a refund request varies among banks, but it typically takes between 7-14 business days to receive the refund.

What are the common reasons for requesting a refund from a bank?

Common reasons include failed transactions, errors in transactions, unauthorized transactions, or the bank charged a fee without permission.

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Sample Letter for Refund of Money from Bank

Below are the format of application letters that can be written to Bank To Demand your money Back Following any unpleasant circumstances, and steal of money from the bank account.

Sample Application Letter To Refund of Money

Respected manager!

I have called so many times in your offices but nobody has ever responded to my calls. I have been meaning to talk to you about the transaction that was made from my account by an imposter last month. Now until this day I have been very lenient with your customer service department, and although I got fifty thousand hit just because your department behaved with such negligence, I was still very cooperative with your investigation but now my patience is running thin with every passing second, and if soon I will not hear that my refund voucher is ready I will take a legal action against your bank, and will sue you for fraud.

I hope this time I will hear from your customer service soon.

  Dear Sir,

I sent this letter to you regarding the payment I made of $200 as confirmation of course enrollment at York University. Unfortunately, I could not fulfill the condition in the letter of offer so my admission got cancelled.

According to university’s policy, the amount is refunded as admission is cancelled. However, 10% of it is cut as administrative charges. It will probably take 3-5 business days to process my cancellation so kindly refund that remaining account as soon as the procedure is completed. I would be thankful to you.

Best Regards;

Fatima Aamir

23 rd September (Date)

Letter to Bank for Refund of Money

Respected Manager,

Last week, I made an international payment to York University as the confirmation of my enrollment. However, yesterday I got to know that the payment was made in the Canadian Dollars but was to be sent in GBP. Due to this reason, the university has not accepted the payment, and is blocked so I request you to refund that amount. I have attached the confirmation slip of the payment with this email, and you can contact me for any further queries.

Best Regards,

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Application to Bank Manager for Refund Money (6+ Samples)

Has your money been deducted from your bank account without any reason or has been deducted even though you have failed to make any payment? If yes, now you need a refund of your deducted money from the bank.

For that, you have to write a complaint letter to the bank manager for refund money. No need to worry because, in this post, I will provide the format of How to write an application for refund money to a bank manager with 6+ Samples.

You can choose one of these applications for your letter writing, whichever meets your criteria. One thing you make sure of is that replace all the important details according to your information such as an address, bank name, account number, aadhaar number, card number, etc.

If you are writing your letter in physical form that means you are writing the letter on paper then you have to visit your branch and submit the letter.

Otherwise, if you want you send the letter online to the bank branch, then you will have to email the entire letter to your bank branch. The majority of banks accept both methods. You can submit the letter in any manner appropriate to you.

1. Complaint Letter to Bank Manager for Refund Money

2. sample application letter for refund money from bank, 3. application for refund of money from bank, 4. request letter to bank manager for refund money, 5. application for refund money from bank, 6. how to write application to bank manager for refund money, 7. sample letter for refund of money from bank.

From, ABC Near ______, Sector 13, Surat.

To, The Branch Manager, Yes Bank, F Block XYZ Road, Surat.

Date:- Date/Month/Year

Subject:-Letter to bank manager for a refund of money.

Dear Sir/Madam, I am “mention your name” and a savings account holder in your branch for the last 6 years. I am doing a lot of transactions in my account but never faced this type of issue. Recently I was paying Rs. ____ but the payment failed and money was also deducted from my account. I also talked to the Respondent company to which I had to pay, then they are saying that your payment is stuck in the bank itself.

Therefore, I request you to please check this issue and refund my money in my account as soon as possible. My account number is ************. I also enclosed the failed payment slip in this letter.

Thanking You, Yours Sincerely Signature Contact No:- XXXXXXXXXX

From, ABC Near ______, Sector 14, Lucknow.

To, The Branch Manager, RBL Bank, G Block XYZ Road, Lucknow.

Subject:- Letter to bank manager for refund of my money.

Dear Sir/Madam, With all due respect, I want to inform you that one of my transactions failed but money got deducted from my account. I checked the next account to which I had to send money, so the money did not reach that account either. The amount is Rs _____. I also contacted customer care they said to submit a complaint application to your respective branch. My account number is ************ and my transaction failed on __/__/____.

Therefore, please understand my problem and try to resolve it as soon as possible. If the problem is solved then please refund my money in my account.

Thanking You, Yours Faithfully Signature Contact No:- XXXXXXXXXX

From, ABC Near ______, Sector 15, Pune.

To, The Branch Manager, Kotak Mahindra Bank, H Block XYZ Road, Pune.

Subject:- Refund request for unsuccessful ATM withdrawal.

Respected Sir/Madam, I am maintaining a current account in your branch for the last 3 years having account number ************. Yesterday, I was withdrawing money from an ATM machine but the money got deducted from my account and the withdrawal request got cancelled. Rs ____ was deducted from my account, which I wanted to withdraw from the ATM.

Therefore, I kindly request you to check the issue and refund my money. I have attached the failed slip which I got from the ATM machine.

Thank you in Advance, Your Trusty Signature Contact No:- XXXXXXXXXX

From, ABC Near ______, Sector 16, Madurai.

To, The Branch Manager, IndusInd Bank, I Block XYZ Road, Madurai.

Subject:- Requesting bank manager to refund my money

Respected Sir/Madam, My self Yuvraj Sahu and I live at “your address”. I have a savings account in your branch having account number ************. I want to notify you that I did a transaction in which money was deducted from my account twice. The transaction amount is ____ and the money deducted from my account is _____.

So, please check the problem and refund my money to my bank account.

Thanking You, Yours Truly Signature Contact No:- XXXXXXXXXX

From, ABC Near ______, Sector 17, Agra.

To, The Branch Manager, IDFC Bank, J Block XYZ Road, Agra.

Subject:- Refund money for a failed EMI transaction.

Respected Sir/Madam, I want to inform you that one of my EMI transactions has failed but money has been deducted from my account. Moreover, even EMI Paid is not shown in the EMI Payment List. My account number is ************ and my account holder name is “mention name”. The date I did this was __/__/____ and the EMI amount is _____. I have also attached the failed EMI screenshot along with my full EMI payment list.

Therefore, I urge you to please consider my problem and solve it as soon as possible and also refund my money.

From, ABC Near ______, Sector 18, Kochi.

To, The Branch Manager, ICICI Bank, K Block XYZ Road, Kochi.

Subject:- Application for requesting refund money.

Dear Sir/Madam, I hereby inform you that I am a very loyal customer of your branch. I am doing a very large amount of transactions in my account which was open t your branch since ____. My purpose for writing this application to you is because unwanted charges are deducted from my account on a daily basis without assigning any reason. My account number is ************ and my account holder name is _________.

Therefore, I kindly request you to please stop cutting these charges and refund me whatever money has been deducted from my account in the last two months. I hope you can do this.

From, ABC Near ______, Sector 19, Bhopal.

To, The Branch Manager, HDFC Bank, L Block XYZ Road, Bhopal.

Subject:- Transaction failed but money was deducted from my account

Respected Sir/Madam, I was shopping in the mall 2 days ago and I wanted to pay for shopping bills with my debit card but every time the payment has failed. So I paid with cash, After a while, a message came on my mobile that money had been deducted from my account and I also updated my passbook also my money was deducted from it. After that, I talked to the authority of the mall and told them my problem, then the authority checked their transactions but none of my payments came into their account. My account number is ************* and the date my money was deducted from my account is __/__/____.

Therefore, please understand my problem and check the issue. If the issue is resolved then refund my money in my account. I hope you will resolve my problem as soon as possible.

Thanking You, Regards Signature Contact No:- XXXXXXXXXX

Related Read

• Loan Request Letter to Bank
• Application for Lost Bank Passbook
• Bank Account Opening Letter
• New ATM Card Request Letter
• Cheque Book Request Letter

Frequently Asked Questions (FAQs)

How do i get a refund from the bank.

If you want a refund from the bank, then you have to write a letter to the bank in which you have to give full details about why you want the refund.

How many days does it take to refund money from the bank?

It generally takes a week to 10 days to refund the money.

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3 thoughts on “application to bank manager for refund money (6+ samples)”.

From, ABC Near ______, Sector 19, sadabad.

To, The Branch Manager, SBI Bank, L Block XYZ Road, Bhopal.

Date:- 22/01/2023

Respected Sir/Madam, I was shopping in the mall 1 days ago and I wanted to pay for shopping with my debit card but every time the payment was getting failed. So I paid with cash, After a while, a message came on my mobile that money has been deducted from my account and I also updated my passbook also my money was deducted from it. After that I talked to the authority of the mall and told them my problem, then the authority checked their transactions but none of my payments came into their account. My account number is 9756165244 and the date my money was deducted from my account is 22/01/2023

Who write a complain letter for a bank because they irresponsible branch

Then you should visit the branch and solve the issue.

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Refund Request Letter (Free Template)

Ready to create your free refund request letter using our AI-powered tool?

Most businesses have set refund policies that allow people to request a refund within a specific timeframe. However, these days most of us rely on e-commerce websites like Amazon, eBay, etc. The request process may not be so straightforward in situations involving online purchases. Or even if you go to a physical store and ask for a refund sometimes the store refuses to honor its refund policy.

If you end up in any of these situations, consider contacting the seller by sending a refund request letter . In this article, we discuss how to write a refund request letter, what to include in the letter, and provide a sample refund request letter.

Did you know we have a free tool powered by AI that helps you create a refund request letter?  Check out our letter writing tool.

Common Reasons to Send a Refund Request Letter

Unsure of when to send a refund request letter? Here are some common reasons we have seen: 

A business billed for an item you never received.

You received an item that was damaged or defective. 

The item the business sent you was not what you ordered.

The service or product the business provided was not satisfactory.

You paid a contractor or mechanic for work they never did. 

The auto repair shop improperly repaired your car.  

Why is a Refund Request Letter Important?

A refund request letter is a written request for the return of payment for products or services. A well-crafted refund request letter can be a useful tool if you are having problems with a business. For example, if the business refuses to honor its refund policy even though they have delivered a damaged product you can send them a refund request letter. 

Here are some reasons to first send a refund request letter to a business before taking legal action:  

Depending on the state you are filing a lawsuit in, you may be required to demand payment from the business before filing. For example, in California, small claims court demanding payment is a requirement. Some small claims courts want to see that you reached out to the business before filing a lawsuit. The easiest way to do this is by sending a refund request letter. 

A refund request letter signals to the business that you are serious about getting your money back and you are willing to take action. 

Sending a written refund request letter assures you there is a record of your attempt to seek payment . So while requests for refunds can be made orally, we recommend making any offers in writing. Writing a letter can sometimes be very effective as it is a more formal way of making a request. 

The most important reason to send a refund request letter is that it may lead to you getting your money back quickly and efficiently!  

Do I Need to Hire an Attorney to Write a Refund Request Letter?  

Many of our clients ask us if their letter requesting a refund needs to be written by an attorney. There is no formal requirement that states you need an attorney to write your refund request letter, you can do it on your own. Further, it may be hard to find an attorney to write a refund request letter for you because an attorney may not be willing to take on a case that might settle easily. Ultimately, the decision to hire an attorney or not is up to you. 

What to Include in Your Refund Request Letter

Unsure of what to include in your letter? Below we have included suggestions on the most important things to include in your refund request letter. Always make sure the letter is addressed to the business that sold you a product or provided a service. For the most part, the letter should include basic details about the transaction, the reason why the refund is sought, and expectations for repayment.

Here are a few suggestions of what to include in your refund request letter:

Include details about the transaction. For example, if you paid for services not rendered and are now asking for a refund make sure to include an invoice from the business for the services.   

Explain why you are seeking a refund, but make sure that your reason falls within the refund policy. For example, was the product defective and if so does the business’s refund policy allow refunds for defective products? 

Include your contact information so that the business can reach you in case they would like to accept your refund request. The best way to communicate with a business is in writing, include an email address along with any other form of communication you are comfortable with. 

Include where you would like to receive payment. If you paid for the product or service with a credit card consider asking the business to refund the balance to the credit card you used to make the initial transaction. 

Attach other documents that may be necessary and could be used as evidence later in case of legal action. For example, a receipt for the item or an invoice from the business for services rendered. 

Include a deadline to respond to you. You may want to consider giving the business 14 days to respond to you and state that if they do not respond within that time, you intend to sue them. 

Once you have sent a refund request letter, keep it in your records. In the event, you do end up filing a small claims lawsuit you can bring it to the hearing and show it to the judge. This is especially handy if the business states they didn't receive the letter.

Refund Request Letter Sample 

Here is a video on how our letter-writing tool works:

Below is an example of a refund request letter. This sample refund letter involves someone requesting a refund of their initial money payment. When using this sample replace those facts with facts from your situation and insert the relevant information. For example, if you are requesting a refund for services not rendered you can still use this sample letter just make sure to insert the correct corresponding details. 

How to Send a Refund Request Letter

We recommend sending your refund request letter in a way that ensures that it was  delivered.  This way, you know that the other party received your letter. If you later need to escalate to court, you can provide this evidence to the judge.

Sending the letter via email:  if you send the letter via email, you will want to use a software that tells you whether the other party received your email and opened it.  With our letter-writing tool, you can track whether your email was delivered and opened.  Check out our letter-writing tool.

Sending the letter by mail:  you will want to obtain tracking information for your letter to have proof of delivery. In my experience, it tends to be difficult to obtain signature confirmation at delivery as many individuals will avoid signing for mail or they will sign illegibly. However, many times a letter tends to be presumed delivered as long as the letter was mailed to a known address and tracking states that it was delivered.  Pro Tip:  I have also learned that USPS tends to not be the most reliable at providing tracking information as they fail to finish scanning the letters at delivery. You will want to be prepared to use FedEx or send multiple letters via USPS.  With our letter-writing tool, you can mail your letter and obtain tracking.  Check out our letter-writing tool.

If I were sending a refund request letter, I would email and mail the letter. Mailing the letter is a more formal approach and you may be taken more seriously.

What To Do If the Refund Request Letter Doesn't Work?

If you sent a business a refund request letter and do not receive a response, you may want to consider suing them in small claims court.  Small claims courts handle a variety of cases at a low cost. This is because small claims courts were intended to be affordable and user-friendly. In some small claims courts, attorneys are not even allowed to represent you! Consider filing a small claims lawsuit if a business refuses to provide you with a refund.  

Learn how to file a lawsuit against a business in our 50-state guide to small claims.

Camila Lopez

Legal Educator @ People Clerk. Camila holds a law degree and is a certified mediator. Her passion is breaking down complicated legal processes so that people without an attorney can get justice.

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Application to Bank Manager for Refunding Money (with Samples & PDFs)

I have listed sample templates to help you craft an effective and professional application to bank manager for refunding money.

Also, I would like to point out that you can also download a PDF containing all the samples at the end of this post.

Submission of Application for Refund to Bank Manager

First, find the sample template for application to bank manager for refunding money below.

Subject: Application for Money Refund

Dear Sir/Madam,

I, [Your Name], am a savings account holder in your reputed bank with the account number [Your Account Number]. This letter is to bring to your attention a discrepancy that occurred with a transaction I made recently, and I would humbly request your assistance to resolve this matter.

On [Transaction Date], I made a transaction of INR [Transaction Amount] to [Receiver’s Name] with Account Number [Receiver’s Account Number]. However, the receiver has informed me that they did not receive the said amount, despite the amount being debited from my account. I have verified with the recipient multiple times, and it is evident that the transaction was unsuccessful.

I kindly request you to look into this matter and arrange for a refund of the aforementioned amount of INR [Transaction Amount] to my account at the earliest. I am enclosing a copy of the transaction receipt for your reference.

I trust that you will address this issue promptly. Your quick action in this regard will be highly appreciated and will help to maintain my faith in the excellent customer service your bank provides.

Thank you for your understanding and cooperation.

Yours Faithfully, [Your Name] [Your Contact Number] [Your Email Address] [Date]

Enclosure: Copy of the transaction receipt.

Below I have listed 5 different sample applications for “application to bank manager for refunding money” that you will certainly find useful for specific scenarios:

Application for Refunding Incorrect Bank Charges

Respected Sir/Madam,

I am writing this application to bring to your attention an issue I recently encountered with my bank account (Account Number: XXXXXXXX). I have discovered that incorrect charges were applied to my account, and I kindly request a refund for these charges.

As a loyal customer of [Bank Name] for the past [Number of Years] years, I have always maintained the required minimum balance and have adhered to the guidelines specified by the bank. I kindly request you to investigate the matter, rectify the discrepancy, and refund the incorrect charges at the earliest.

Please find attached a copy of my bank account statement highlighting the said charges for your reference.

Yours faithfully,

[Your Name] [Your Account Number] [Your Contact Number] [Your Email Address]

Application to Reverse Unauthorized Money Transfers

To, The Branch Manager, [Name of the Bank], [Bank Branch Address],

I am [Your Name], holding a savings account in your esteemed bank with the account number [Your Account Number]. I am writing this application to bring to your notice an issue of unauthorized money transfers from my account.

On [Date of Unauthorized Transfer], I observed some suspicious transactions from my bank account. An amount of INR [Amount] was transferred to an unknown account without my consent. I did not initiate or authorize these transactions, and I suspect that this might be a case of fraudulent activity.

I request you to kindly look into the matter immediately and reverse the unauthorized transfers from my account. I would also like to know the steps taken by the bank to ensure the security of my account and prevent such incidents in the future.

Please find the transaction details mentioned below:

I would appreciate your prompt assistance in resolving this issue as soon as possible. Kindly acknowledge the receipt of this application and inform me about the progress in this matter. You may contact me at [Your Email Address] or [Your Phone Number] for further information or clarification.

Thanking you in advance for your cooperation.

Yours sincerely,

Application Requesting Compensation for Service Failure

Subject: Application Requesting Compensation for Service Failure

I am writing this application to bring to your attention a recent instance of service failure from your company and to request compensation for the inconvenience caused. My name is (Your Name), and I am a customer of your (service name, e.g., internet, electricity, water supply) with the account number (Your Account Number) registered at (Your Address).

The service failure impacted my day-to-day activities, resulting in (describe the loss or inconvenience caused, e.g., missed deadlines, inability to contact family members, etc.). Therefore, I request that you compensate me for the inconvenience caused by providing a (mention the compensation you are seeking, e.g., waiver of service fees, credit towards future bills, etc.) as a goodwill gesture.

I trust that you will take this matter seriously and ensure that such service failures do not recur in the future. Kindly acknowledge this application and provide a suitable response at the earliest.

Thank you for your attention to this matter.

Application for Cancellation of Wrongly Deducted Subscription Fees

To, The Manager, Customer Care Department, (Name of the Company), (Address), (City, State, Pincode)

Subject: Application for Cancellation of Wrongly Deducted Subscription Fees

I am (Your Name), a customer of your esteemed organization, holding the account number (Account Number/Subscription ID). I am writing this application to bring to your attention a discrepancy in my account/subscription billing.

I noticed that an amount of INR (Amount) has been deducted from my account on (Date) as a subscription fee for the service (Service Name). However, I would like to inform you that I have not opted for this subscription, and the deduction of this fee is incorrect.

I am enclosing a copy of my account statement/transaction receipt as proof of the unauthorized deduction. I appreciate your prompt action in resolving this issue and ensuring customer satisfaction.

(Your Name) (Registered Mobile Number) (Email ID, if required)

Application Seeking Reimbursement after Failed ATM Withdrawal

Subject: Application Seeking Reimbursement after Failed ATM Withdrawal

I, [Your Name], holding a savings account (Account Number: [Account Number]) in your bank, wish to bring to your attention a recent failed ATM withdrawal transaction.

On [Date of Transaction], I attempted to withdraw an amount of INR [Amount] from an ATM machine located at [ATM Location]. Unfortunately, the transaction was unsuccessful, and the ATM failed to dispense the cash. However, I was shocked to find that the withdrawn amount was debited from my account.

I trust that you will resolve this issue promptly and appreciate your cooperation in this matter. Please do not hesitate to contact me for any further details.

Thank you for your attention and support.

How to Write Application to Bank Manager for Refunding Money

Related Topics:

I am sure you will get some insights from here on how to write “application to bank manager for refunding money”. And to help further, you can also download all the above application samples as PDFs by clicking here .

And if you have any related queries, kindly feel free to let me know in the comments below.

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10+ Application To Bank Manager For Refund Of Money

Table of Contents

1. Application to bank Manager for refund of money

To, The Bank Manager [Bank name] [Branch Name] [Name of city/vill ]

Date : day/month/year

Subject: Application requesting a refund.

Respected sir/madam,

This is to draw your kind attention to the fact that I am a savings account holder in your esteemed bank. Recently it has come to my notice that your bank has been deducting money from my account. I have never consented to the deduction of such charges.I therefore wish to request you to kindly provide me with a refund.

My bank account details are listed below [ Name ] [ account number [IFSC Code] [Account type ] [ATM card number]

Kindly treat this as a matter of urgency and do the needful at the earliest possible for which I shall remain forever grateful to you.

Thanking you

Yours faithfully [signature] [Address with pin code]

2. How to write application to bank manager for refund money payment failure

The Bank Manager  [Bank name] [Branch name] [Name of city/vill]

Subject : Application requesting money refund.

With due respect and humble submission I beg to state to you that I am an account holder in your distinguished bank. I have recently shopped through an online payment method. The payment failed yet the amount was deducted from my account. I urge you to kindly refund the amount.

I therefore request you to kindly look into the matter and do the needful. Your kind cooperation in the reversal and refund will be highly appreciated.

Bank account details: [Name]  [Account number [IFSC code] [Registered mobile number]

Yours faithfully [Signature]  [Address with pin code]

3. Letter for online transaction failed but amount debited

To, The Bank Manager [Bank name] [Branch name] [Name of city/vill]

Subject : Letter requesting a refund for failed online transaction. 

I am Nandini Mukati, an account holder of your bank. My account number is __ (your account number) . I have recently paid in a shopping app through the bank’s debit card. However the transaction failed but the amount was nonetheless deducted. I urge you to kindly pay me the debited amount back.

I shall be hopeful that you will look into this matter quickly and help me out.

Yours sincerely [Signature] [IFSC code] [Registered mobile number] [Email id ]

4. Complaint letter to bank for deduction of money from ATM

To, The Bank Manager [Bank Name] [Branch name] [Name of city/vill]

Subject : Complaint letter to bank for money deduction from ATM.

This is to bring to your kind attention that I have been holding a savings account in your esteemed bank for a few years now. My account number is __( your account number ). On __( mention date ), 

I attempted to withdraw money from __( mention place ) ATM. The money was deducted but I didn’t receive any cash after the transaction.

I request you to kindly restore the amount at the earliest possible. I shall be forever grateful to you for this act of your kindness.

Yours sincerely [Name] [IFSC code] [Registered mobile number] [Address with pin code]

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5. Letter to bank for refund of double payment 

Date : dd/mm/yyyy

Subject : Letter requesting refund for double payment.

The purpose of this letter is to gently notify you of the fact that I have maintained a savings account in your bank, __( branch name ). Recently while performing a transaction, it has come to my notice that the bank has debited double payment from my account.

I humbly request you to restore the balance at the earliest which will make me feel highly served. 

My account details are:  [Name] [Account number] [IFSC code] [Registered mobile number] [ATM card number]

Yours sincerely [Signature] [Address with pincode]

6. Application for refund bank charges letter

Subject : Application requesting refund for charges.

With this letter I intend to notify you that my account number is __( your account number ).

After careful observation of my bank balance and transaction details I have realised that randomly some amount has been deducted from my savings account as charges. I have not consented to deduction of any charges. I wish to request you to kindly refund me the amount at the earliest possible.

My bank account details are: [Account holder name] [IFSC code] [Registered mobile number] [ATM card number: ]

I shall oblige if you kindly do the needful at the earliest. 

7. Bank charges revival letter

To, The Bank Manager [Bank Name] [Branch Name] [Name of city/vill]

Date :day/month/year

Subject : Letter requesting revival of charges 

Respected sir/madam, 

I am a loyal customer of your reputed bank. I have recently obtained a home loan. At the time of application I was promised that no additional charges will be taken. It has come to my notice that a certain amount of money is being deducted from my account as additional charges. I request you to kindly revive the amount.

My account details: [Name] [Account number] [IFSC code] Registered mobile number] [ATM card number]

I request you to kindly consider this matter as of urgency and do the needful. I shall be thankful to you.

Thank you 

Yours sincerely [Signature] [Address with pincode] [Email id]

8. Complaint letter to bank for credit card charges

Subject : Complaint letter to bank for credit card charges.

With cordial regards, I intend to let you know that I am a credit card user of your bank.I believe that a mistake has been made by the bank as some amount has been deducted on May 16,20XX from my credit card without my consent. I request you to kindly revive the amount back to my account.

Bank account details [Name] [Account number] [IFSC code] [Registered mobile number] [Credit card number] [ATM card number]

I humbly urge you to act with promptness towards this issue and help me out. I shall be forever grateful to you.

9. Cheque bounce charges refund letter.

Subject: Letter requesting refund of bounced cheque.

I am Nidhi Iyer. My account number is __( your account number ). I have paid one of my clients through a cheque which got bounced. The money was still deducted from my account. I request you to kindly refund me the amount

Your active cooperation in this issue will be highly appreciated and applauded.

Yours sincerely Signature] [IFSC code] [Account type] [Registered mobile number] [E-mail ID] [ATM card number]

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Sample Refund Request Letter Formats

If you are not satisfied with any product or service then you can request for refund. If that company has a refund policy they will definitely pay back your money. Nowadays most companies are willing to refund instead of getting negative reviews from unsatisfied customers.

When to ask for a refund?

• If actual product specifications don’t match with advertisements (or) product descriptions.
• For damaged products
• If you are not satisfied with the product or service 
• If the product doesn’t suit you.
• If you find a better product

Required things to apply for a refund?

• Product in good condition
• Bills/ receipts
• Date of purchase
• Reason for refund
• Request letter (or) email.

How do I apply for a refund?

If your purchase a product or service once line then you can contact their customer care to request for refund. Some websites like Amazon and Flipkart will have options to return the purchased goods up to a certain time period.

If your purchase from any store, then you need to visit that paritular store to get a refund.

Different ways to contact the company for a refund?

Here are the different ways by which you can contact the company to get a refund o your money.

• Through Company website
• By making a call
• By sending an email
• Directly at the store
• Use socialmedia platforms

Sample refund letter formats

Sample letter for refund money to customer

To Company name, Address.

Sub: Refund request letter.

Dear [company name] team,

I, [your name] purchased [product name] in your store/shop/website on [date] , but is defective and not working properly. Therefore I would like to return it and want to get a refund.

I am not interested in any replacement. So kindly repay my amount of ____ Rs.

Please find attached a copy of the payment receipt with this letter.

As a reputed company, hope you consider my request.

Thanking you.

Sincerely, Your name. Mobile no.

Email for a refund of money

Sub: Refund request.

Dear Sir/Madam,

My name is [your name] made a purchase of [product name ] in your store/shop/website on [date] . I am not satisfied with its features and performance. So I want to return the product.

Here I request you to refund my amount of ___ Rs and kindly find the attached receipt with this email.

I hope you refund my money soon.

Regards, Your name. Mobile no.

Sample refund letter for tuition fee

To The principal, School/College name, Address.

Sub: Request for refund of tuition fee.

Respected Sir/Madam,

My name is [your name] made a payment of ___ Rs on [date] to join [course name] in your school/college . But because of some personal reasons, I couldn’t able to join the course. 

Therefore I request you to kindly refund my fee amount. 

Please find the attached copy of the payment receipt enclosed with this letter.

Sincerely, Your name.

Sample letter for refund of money from the bank

To The branch manager, Bank name, Address.

Sub: Request for refund of money.

I am [your name] , the account holder of your bank with a/c no. 3214XXXX456  writing this letter regarding the refund of my money. 

On [date]   at [time] I made a transaction of Rs ____ on [website/shop name] using your bank’s intent banking service.

But the transaction was failed and the amount was deducted from my bank account twice. Therefore I request you to kindly refund my money of _____ Rs.

Kindly find the enclosed bank statement herewith for your verification.

Request letter for refund of advance payment (Format 1)

To [Sender details], Address.

Sub: Refund request for the advance amount.

Dear Sir/Maam,

I , [your name] made  an advance payment of ______ Rs towards the purchase of [product/service name] . But unfortunately, I couldn’t able to arrange the remaining money as I am not getting any bank loan.

Therefore I want to cancel my transaction and request you to refund my advance amount.

Please find the attached proof of payment.

Advance Payment Refund Request Letter (Format 2)

To [Sender Details], Address.

Sub: Advance amount refund request. 

My name is [your name] paid an advance amount of___ towards [product/service] on [date] . But till now I haven’t received the product/service , even after __ days since my order/booking.

As I don’t need that product/service anymore, I would like to cancel my purchase and kindly refund my advance amount of ____ Rs.

Please find the attached payment receipt

Refund letter sample for tuition fee

Sub: Application for refund of tuition fee.

My name is  [your name]  studying [course name] at [college name] , writing this letter regarding the refund of my tuition fee.

I have been suffering from Typhoid for the last 15 days therefore I cannot able to attend the semester exams. Therefore I decided to take a gap for this academic year.

Hence I am not attending my semester exams I request you to refund my tuition fee amount of _____ Rs, which will be a great help to me.

I shall be obliged to you in this matter.

Yours faithfully, your name.

Tuition fee refund letter from univestiy/college

To The Principal, University/College name, Address.

Sub: Refund request of tuition fee.

I am [your name] ,  got an admission in your college/university to study [course name] , and  I have paid a tuition fee amount of _____ Rs on [date] .

But after attending the second counseling I got admission at [college name] to study [course name] . Keeping in view of my future I would like to join there.

Therefore I request you to kindly refund my tuition fee, which will be very helpful to me. 

Please find the fee payment receipt enclosed with this letter.

I hope you consider my request.

Yours sincerely, Your name. Mobile no.

Request letter for refund of down payment

Sub: Downpayment refund request.

I am [your name] paid a downpayment of _______ Rs to order/book ________ [product name] on [date] through cash/netbanking/phonepe/cheque . But due to some personal reasons I would like to cancel my order/booking.

Therefore I request you to kindly cancel my order/booking and refund my downpayment amount.

Please let me know if you need any further information.

I hope you will refund me soon.

Thanking you

Letter for a refund of money from the insurance company

To The branch manager, Insurance company name, Address.

My name is [your name] paid an amount of ________ Rs in the favour of [insured person name] on [date] through net banking/cash/cheque /Phonepe towards [policy name]. But after doing some research I got to know that the policy is not suitable for me.

I know that my policy is not registered yet, so I request you to please cancel my registration and return my amount.

An inappropriate policy doesn’t fulfill my insurance needs, so keeping this in consideration kindly refund my amount.

You can repay me through any of the following modes like cash/net banking/UPI/ cheque mode . Please give me a call on 9456XXX564 for any further information.

Regards, Your name.

Request letter for return of mistaken/wrong payment

To The principal, School/college name, Address.

Sub: Request for refund of excess payment.

I am [your name] paid a fee of ______ Rs on [date]  towards the admission fee for [course name] . But by mistake, I have paid an excess amount. My actual fee amount is ____ Rs but I have paid ______ Rs. 

Therefore I request you to kindly refund my excess amount of _____ Rs either by cash (or) through online mode. 

Here is my bank account details:

Full Name:_______________

Bank name: ____________

IFSC code: ____________

Pone pe/Googlepay no. _________.

Kindly find a copy of the payment receipt enclosed with this letter. 

Wrong payment request letter to bank

Sub: Refund request letter for wrong payment .

My name is [your name] , a savings bank account holder of your bank with a/c no. [3245XXXX25] . This letter is regarding the refund request for failed mobile recharge.

While recharging my mobile on [date] at [time] through net banking, the amount was deducted but the transaction was failed. When I tried to recharge for the second time then the transaction was successful, but overall I have paid twice.

Therefore I request you to kindly refund the amount for the failed transaction, here is the reference number of that transaction ____________.

Looking forward to getting a refund.

Sincerely, Your name, Mobile no.

What to do if the company won’t refund me?

If a company is not fulfilling their refund policy guidelines then you can contact the consumer forum (or) you can also proceed legally through a lawyer.

In how many days companies will refund?

It depends on the payment mode used using the purchase, in most cases, companies will refund in 3-14 days. In case of direct purchase & return of physical goods in a store, you can get a refund even in one day also.

Can the store refuse a refund?

Yes, depending upon the return policy (or) condition of the returned product companies may refuse to refund. 

Is it bad to ask for a refund?

It is not bad, if a product doesn’t fulfill your needs as per their advertisement then you can definitely ask for a refund. Most companies will refund without any issues. 

Recommended:

• Authorization letter formats to claim money from the bank.
• Experience certificate formats in Word.

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Refund Request Letter Sample: Free & Effective

With extensive experience in drafting refund request letters for various scenarios, I’ve learned that clarity, politeness, and thorough product knowledge are key to effectiveness. I’m here to guide you through creating a persuasive letter to secure your refund.

Key Takeaways:

• Understand the purpose and importance of a refund request letter.
• Learn the essential components of a refund request letter.
• Follow a step-by-step guide to write an effective letter.
• Free Templates : Access customizable templates for personal use.
• Discover tips for increasing the success rate of your request.

Understanding the Purpose

A refund request letter is a formal way to ask for your money back when a product or service does not meet the promised standards. It’s not just about stating your disappointment; it’s about presenting a clear case as to why you deserve a refund.

Essential Components:

• Personal Information: Your name, address, and contact details.
• Company Information: The name and address of the company.
• Details of Purchase: Include date, amount, and nature of the purchase.
• Reason for Refund: Clearly explain why you are seeking a refund.
• Supporting Evidence: Attach receipts, photos, or other relevant documents.
• Request for Action: Clearly state your expectation for a refund.
• Closing: Politely thank them for their attention to the matter.

Step-by-Step Guide

Step 1: Gather Information Collect all relevant information about your purchase, including receipts, order numbers, and any previous communication with the company.

Step 2: Draft the Letter Start with your personal information, followed by the date and company details. Then, clearly state your reason for requesting a refund, supporting it with evidence.

Trending Now: Find Out Why!

Step 3: Be Clear and Concise Explain your situation in a straightforward manner. Avoid overly emotional language; stick to the facts.

Step 4: Attach Evidence Attach all supporting documents. This could be a receipt, photos of a defective product, or email correspondence.

Step 5: Review and Send Proofread your letter for any errors and ensure it sounds polite yet firm. Then, send it via email or post, depending on the company’s preferred method.

Real-Life Example

When I received a faulty blender, I wrote a refund request letter. I included photos of the defective product and highlighted how it differed from the description online. My request was processed within a week.

Template for Refund Request Letter

[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number]

[Company Name] [Company Address] [City, State, Zip Code]

Dear [Company’s Customer Service Department],

I am writing to request a refund for [Product/Service Name] purchased on [Purchase Date]. The reason for my request is [briefly state your reason].

Despite [describe your experience or the product issue], the product/service failed to meet the expected standards. Attached, you will find [mention any attached evidence like receipts, photos, or correspondence].

I kindly request a full refund of [Purchase Amount]. I have attached the necessary purchase documentation for your reference.

Thank you for your attention to this matter. I hope to receive a prompt response to my request.

[Your Name]

Writing a refund request letter doesn’t have to be daunting. By following these steps and using the template provided, you’re well on your way to articulating your concerns and getting the refund you deserve. Remember, clarity and politeness are your best tools.

Tips for Writing a Refund Request Letter:

• Be polite but firm.
• Provide all necessary details.
• Attach supporting documents.
• Keep a copy of your correspondence.
• Follow up if you don’t receive a response.

Comments Request: Have you had experiences with writing refund request letters? Share your stories and tips in the comments below!

Frequently Asked Questions (FAQs)

Q: What is a refund request letter?

Answer : A refund request letter is a formal letter that is written by a customer to a company or business requesting a refund for a product, service, or deposit that was paid for but did not meet the expectations or requirements of the customer. 

The letter should be written in a polite and professional tone and should provide all necessary information and documentation to support the request.

Q: When should I write a refund request letter?

Answer : You should write a refund request letter when you have purchased a product or service that did not meet your expectations, or you have overpaid for a service, or you are entitled to a refund of a deposit that you paid. 

You should first attempt to resolve the issue with the company or business directly, and if that fails, then you can write a refund request letter.

Q: What information should be included in a refund request letter?

Answer : A refund request letter should include the following information:

• Your name and contact information
• The name and contact information of the company or business
• The date of purchase and the amount paid
• The reason for the refund request
• Any supporting documentation, such as a receipt, invoice, or contract
• A clear request for a refund
• A polite and professional tone.

Q: What is the format of a refund request letter?

Answer : A refund request letter should be formatted as a formal business letter. It should include the recipient’s name and address, a subject line that clearly states the purpose of the letter, a salutation, the body of the letter, and a closing.

Q: What should I do if I don’t receive a response to my refund request letter?

Answer : If you do not receive a response to your refund request letter, you should follow up with the company or business by phone or email. If that fails, you can file a complaint with the relevant consumer protection agency or seek legal advice. It’s important to keep copies of all correspondence and documentation related to the refund request

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I found the post extremely helpful, as it provided clear and effective guidelines that made my refund process much smoother!

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Legal Templates

Home Personal & Family Demand Letter Refund

Refund Demand Letter Template

Use our free refund demand letter template to request the return of a payment.

Updated September 27, 2023 Written by Ioana Gagiuc | Reviewed by Brooke Davis

A refund demand letter is a formal written request to return money paid for goods or services. This letter is used when a customer is unsatisfied with the transaction and wants to inform the seller about the issue and ask for a refund.

You may also send the letter after you’ve made an informal request for a refund and have not received it or are not pleased with the response from the seller.

If you want to request payment or action from another party before filing a lawsuit in a local small claims court, use our small claims demand letter .

What to Include

Refund demand letter example, how to demand a refund, how to write, refund demand letter sample, frequently asked questions.

A refund letter must lay out your right to a refund, your reasons for requesting a refund, and how and when you expect the refund to be paid. Your refund letter should be concise, demanding payment, and include relevant information.

Essential Information:

• Your address and contact information.
• The address of the business.
• The date on which the letter was sent.
• The refund you are owed and why.
• A reference to the company’s refund policy.
• The amount of time given for the refund to be paid before taking things to the next level.
• How and where the refund should be paid.

The refund demand letter is typically sent before any legal action is taken.

Below is an example of what the body of a refund demand letter should look like. Notice how it sticks to the facts of the case and the order in which those facts are laid out.

You can use this sample letter to create your refund demand letter or our free refund demand letter template, available below.

August 25, 2023

Dear Ava Suzuki,

This letter formally demands a $500 refund — the total amount paid to Phones Pit on August 10, 2023, for a refurbished Samsung Galaxy S10. 

Your company’s refund policy states that if the phone is defective, it may be returned for a full refund. As we discussed in our recent phone conversation, I found the screen cracked, and many controls were unusable when the phone arrived. I have returned the phone and await a refund.

Please refund the balance to the debit card used to purchase by September 5, 2023. A copy of the receipt for the original transaction is attached. If I do not receive payment by this date, I will seek legal remedies and promptly file a consumer complaint with the attorney general’s office. 

Celeste Beaufort

In most cases, if you are unsatisfied with your product or service, there will be some option for you to make a formal request and receive a refund. Follow these steps to send a refund demand letter and consider any potential next steps in demanding your refund.

Step 1: Check the Refund Policy

Before you draft a refund demand letter, check the refund policy. Most companies have some refund policy or warranty. However, a time limit may be within which a refund must be requested.

If that time limit has expired, you may not have a right to a refund. Other companies may have a strict no-refund policy, so look at all the conditions that allow for a refund .

Step 2: Locate Your Purchase Receipt

This is why it’s essential to hold on to purchase receipts. You will need to provide proof of purchase. Your receipt will show the exact amount you paid on the date. This will give the business or the state attorney general evidence of your purchase and will help to back up your demand for a refund .

If you made an online purchase, you will likely have an online receipt rather than a physical receipt. Check your spam or trash folders if you don’t immediately find your purchase receipt.

Step 3: Provide Reason for Refund

In your refund demand letter, you must provide a reason for the refund:

• If this was a service you ordered, you must state why that service did not leave you satisfied.
• If the refund is for purchased goods, you must explain why those goods did not serve the purpose they promised.

Your reason for a refund must fit within the terms of the business’s refund policy .

Step 4: Outline the Payment Details

Make sure that you explain how you would like the payment to be refunded . If you made a cash purchase, you may request a check or money order for a refund. The process will be more straightforward if you purchase the item on a credit or debit card.

Ask for payment to be refunded on the same card with which the good or service was purchased and for which you have the original receipt. The business will have a record of this purchase and can make this refund.

Step 5: Finalize the Demand or Consider Further Action

Sign the demand letter and send it off. From there, if a refund is not made or if the business does not respond to your written request, you may need to consider further action . This should be laid out in your demand letter, as well.

For example, look at the refund demand letter example above. The sender gives a specific date by which they expect the refund to be paid. She states that she will file a consumer complaint with the state attorney general if it is not paid by that date.

Make sure that you promptly follow through if further action is necessary:

• Reach out to your state attorney general to learn how to file a consumer complaint and what your rights may be when it comes to a refund.
• Your local Better Business Bureau or Chamber of Commerce may also respond to your negative review and offer further suggestions for pursuing legal avenues.

Before writing a demand letter, ensure you have the proper documentation, mainly your purchase receipt. If the refund policy demands a product return, return the product before sending a refund demand letter.

Your letter will need your contact information, the business’s street address, and your contact for the refund. From there, state the amount you want to be refunded, the company’s policy, and your reason for requesting a refund.

In the final paragraphs, you should:

• Tell the recipient when you expect to receive the refund.
• Add the next steps you plan to take if they do not refund the payment by that date. Although this may seem aggressive, it is an excellent way to assert your legal rights if you have to take legal action in the future.

Sign the letter and send it to the recipient by certified mail once the letter is finished. You should request a postal service return receipt confirming that the recipient received the refund demand letter by a specific date.

You can use post office receipts in further legal action to prove that the company received your demand letter but did not refund you.

Do I need to hire an attorney to write a refund request letter?

You do not need to hire an attorney to write a refund request letter, especially if you use our free template. However, an attorney can be useful in providing advice and supporting you through possible future legal action.

What if the refund request letter doesn’t work?

If you still do not receive your refund, you should follow through with legal action. Contact your state attorney general’s office about filing a consumer complaint.

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Sample Letter format for Refund of Money from Bank

[Below briefly describe Sample Letter format for Refund of Money from Bank. You can write these letters to demand your money back following any unpleasant circumstances and steal money from the bank account. You can modify these formats as your requirement.]

Date…

Bank/Branch manager…

Bank name…

Branch address…

Sub: Request Letter to Refund of Money

Respected manager!

I have called so many times in your offices but nobody has ever responded to my calls. (Show your actual problem and situation).I have been meaning to talk to you about the transaction that was made from my account by an imposter last month (date). Now until this day I have been very lenient with your customer service department and although I got fifty thousand hit just because your department behaved with such negligence, I was still very cooperative with your investigation but now my patience is running thin with every passing second and if soon I will not hear that my refund voucher is ready I will take a legal action against your bank and will sue you for fraud.

I hope this time I will hear from your customer service soon.

Your name…

Account name…

Contact no. and signature…

Another Format,

Sub: Letter for Refund of Money from Bank

Respected Sir,

I sent this letter to you regarding the payment I made of (Amount of money) as confirmation of course enrollment at (Institute name). Unfortunately, I could not fulfil the condition in the letter of an offer so my admission got cancelled. (Show your actual problem and situation).

According to the Institute’s policy, the amount is refunded as admission is cancelled. However, 10-20% of it is cut as administrative charges. It will probably take 3-5 business days to process my cancellation so kindly refund that remaining account as soon as the procedure is completed. I would be thankful to you.

Best Regards;

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Refund Request Letter Template: How To Get Your Refund

When you finally get your long awaited order and open it up and.....it sucks. Either because it's not what you ordered or it's not right for a whole nother reason. That's when you need to whip out your refund request letter template. Since up to 90% of businesses have a formal refund policy , be prepared to submit an official request to get your money back. 

70% of consumers have requested a refund at least once and 60% of consumers prefer email for refund requests . So if you need to request a refund and want it all managed directly from your e-mail, you're not alone. 

In this article, we'll show you how to write a refund request letter template that not only grabs attention but also persuades companies to act in your favor. You'll learn how to nail the basic structure for clarity and impact and why keeping things professional can turn the tide in your favor. 

Writing the Perfect Refund Request Letter

When it comes to writing a refund request letter, structure and tone are your best friends. Structure and tone act as your allies, ensuring your message is both clear and professional.

The Basic Structure of a Refund Request Letter

A well-written refund request letter includes several key components that guide the reader through your issue and desired resolution:

• Evidence and Resolution Request

How To Write A Refund Request Letter Template

Here's a basic structure to follow when writing a refund request letter, ensuring it is clear, concise, and polite:

Your Name : Full name of the person requesting the refund.

Address : Your current address.

Date : The date the letter is written.

Company Name : The name of the company from which you are requesting a refund.

Company Address : The address of the company.

2. Salutation

A formal greeting such as "Dear [Company Representative's Name]" or "Dear Customer Service Team," if you do not know the name of the person who will be reading the letter.

Brief Introduction : Start with a sentence that states you are writing to request a refund.

Order or Service Details : Include relevant details such as order number, date of purchase or service, and the amount paid.

Reason for Refund : Clearly explain why you are requesting a refund. Describe the issue with the product or service, including any previous attempts to resolve the problem if applicable.

Reference Company Policy : If relevant, mention the company's refund or return policy that supports your request.

Supporting Documents : Mention any supporting documents you are including with your letter, such as receipts, order confirmations, or email correspondences.

4. Evidence & Resolution Request

Provide any copies of any correspondence you have relating to this refund. The more details you include, the better your chances of things going your way. State explicitly that you are requesting a refund and specify the amount. It’s also helpful to mention your preferred method of refund, whether it’s a return to your credit card, a check, etc.

The better you document your concerns, the easier it is for the company to process your e-mail. If you can explain all the details upfront, you may be able to avoid having to escalate your return request and delaying your payment( 25% of refund requests are escalated to a manager or higher authority .) If you can, reference the overall reason for your refund request.  Up to 30% of refund requests are due to unmet expectations a nd another 50% of refund requests are due to product defects. 

Thank You : Express appreciation for their consideration of your request.

Contact Information : Include your contact information and express your willingness to discuss the matter further if needed.

6. Signature 

Signature : Close with a polite sign-off such as "Sincerely" or "Regards," followed by your signature (if sending a hard copy) and your typed name. If you’re sending any documents along with the letter, list them here (e.g., "Enclosed: Receipt dated [Date], Email correspondence with customer service").

Basic refund letter template:

[Your Name]  

[Your Address]  

[Company Name]  

[Company Address]

Dear [Company Representative's Name],

I am writing to request a refund for [product/service name] purchased on [Date] with order number [Order Number]. Unfortunately, the [product/service] did not meet my expectations due to [reason for dissatisfaction], and I believe a refund is warranted.

[Your Name]

Enclosed: [Enclosed Documents, if any]

Note: You can use the free Magical Chrome extension to write letter templates like this (and store them) so you can call them up with one click. Check it out:

Refund Request Letter Template Samples

1. defective product refund request.

I recently purchased a [Product Name] from your [Store/Website] on [Purchase Date], with the order number [Order Number]. Upon receiving and using the product, I discovered that it is defective [provide brief description of the defect].

According to your return policy, products that are found to be defective can be returned within [Return Policy Time Frame] for a full refund. I have attached photos of the defect, along with my purchase receipt as proof of purchase.

I kindly request a full refund of [Amount Paid] to my original payment method. I have also included the product in its original packaging for return.

Thank you for your prompt attention to this matter. I can be reached at [Your Contact Information] should you need any further information or discussion regarding this request.

2. Service Not Rendered Refund Request

I am writing to request a refund for the [Service Name] I purchased on [Purchase Date], under the invoice number [Invoice Number]. Unfortunately, the service was not provided as scheduled on [Service Date], and I have not received communication regarding a reschedule.

As per our agreement and your service guarantee, I am entitled to a full refund if the service is not rendered as promised. Therefore, I respectfully request a refund of [Amount Paid].

Please process the refund to my original payment method at your earliest convenience. Should you require any further information, feel free to contact me at [Your Contact Information].

Thank you for your understanding and cooperation.

3. Subscription Cancellation and Refund Request

I am contacting you to request the cancellation of my subscription for [Subscription Service] and a refund for the unused portion. My account is registered under the email [Your Email Address], and the subscription was last renewed on [Renewal Date].

After reviewing your subscription policy, I understand that customers are eligible for a prorated refund for the unused portion of their subscription. Given that I am canceling [X months] into my annual subscription, I request a refund for the remaining [Y months].

Please confirm the cancellation of my subscription and the processing of my refund to the original payment method. I appreciate your prompt attention to this matter and can be contacted at [Your Contact Information] for any further details required.

4. Event Cancellation Refund Request

Dear [Event Organizer's Name],

I am writing to request a refund for the [Event Name] tickets I purchased on [Purchase Date]. The event was scheduled for [Event Date] but was unfortunately canceled, as announced on your official website and social media channels.

As per the event cancellation policy stated at the time of purchase, ticket holders are entitled to a full refund in such cases. My ticket order number is [Order Number], and the total amount paid is [Amount Paid].

I kindly request that the refund be processed to my original payment method. Attached are copies of the ticket purchase confirmation and any other relevant documents for your reference.

Thank you for your understanding and prompt resolution of this matter. Please contact me at [Your Contact Information] if you need further information.

5. Poor Service Experience Refund Request

Dear [Manager's Name],

I am reaching out to express my disappointment with the service I received at [Company Name] on [Visit Date] and to request a refund. Despite my anticipation for a pleasant experience, the service provided fell significantly below the expected standards due to [Brief Description of Poor Service].

Given the circumstances and in line with your commitment to customer satisfaction, I believe a refund is justified. I am requesting a refund of [Amount Paid], which represents the cost of the service on [Visit Date].

I hope this situation can be rectified promptly, and I am willing to discuss this matter further if necessary. I can be contacted at [Your Contact Information].

Thank you for your attention to this matter.

6. Product Not Delivered Refund Request

I am writing regarding my order [Order Number] placed on [Order Date] for [Product Name]. As of today, [Current Date], the product has not been delivered, and it has surpassed the expected delivery date by [Number of Days Late].

I have attempted to resolve this issue through your customer service but have not received a satisfactory explanation or solution. Therefore, I am requesting a full refund of [Amount Paid] due to the non-delivery of the ordered product.

Please process this refund to my original payment method. For any further information or documentation required, please contact me at [Your Contact Information].

I appreciate your immediate attention to this matter.

7. Wrong Product Received Refund Request

I am contacting you regarding my recent order [Order Number], placed on [Order Date], where I received the wrong product. Instead of [Ordered Product Name], I received [Received Product Name].

After consulting your return policy, I understand that I am eligible for a full refund in such cases. I have attached photographic evidence of the product received and my original purchase receipt.

I kindly request a refund of [Amount Paid] and instructions for returning the incorrect product. Please process the refund to my original form of payment.

Thank you for your understanding and prompt resolution of this issue. Should you require further details, I am available at [Your Contact Information].

8. Product Not Wanted

Sometimes there's not something specifically wrong with the item, but you find that you don't want it, don't need it, or just don't enjoy the features of the product or service. In that case, you may still be entitled to a refund with the company so long as you're within their guidelines on their formal return policy. 

I am contacting you regarding my recent order [Order Number], placed on [Order Date]. I would like to return this item for a full refund. I see from your return policy that I am eligible to receive the full refund. 

I kindly request a refund of [Amount Paid] and instructions for return the product. Please process the refund to my original form of payment.

Legal Recourse If Your Refund Request Is Denied

Finding out your refund request has been denied can be frustrating. But, it's not the end of the road. There are legal steps you can take to pursue your case further. It's usually not worth involving a lawyer, but you might have grounds for a small claims court case. 

When to Involve Small Claims Court

If direct communication fails and your refund remains unprocessed, small claims court is an option worth considering. Opting for this pathway offers the chance to articulate your grievances independently, bypassing hefty legal fees in quest of settling disagreements tied to purchases. 

Before heading down this path, drafting a written request or demand letter outlining your complaint is crucial. It serves as formal documentation that you've sought resolution before taking legal action.

In only about 5% of cases do denied refunds escalate to this level; however, being aware of this option empowers consumers with knowledge on how to proceed if needed.

Documentation is Important

When preparing for any form of legal action, including going to small claims court or writing a demand letter requesting further review by the company involved in denying your refund request, detailed records become invaluable. Make sure you have all receipts, email exchanges regarding the refund denial and any other relevant documents organized and ready for presentation.

A Final Word

We all have had to deal with the unpleasant situation of having to return something. But when you're armed with evidence coupled with a well written refund request letter template, your chances of getting what you want increase greatly. You may even get more than you ask for, depending on the company.

Make sure to use the free Magical Chrome extension to store and create your letter templates (or any templates you have). Magical is used by 600,000 people (and counting) to save 7 hours a week. Try it yourself!  

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How to Get a Refund

How to ask for a refund is an important life skill, and it’s surprising how many people don’t know how to ask effectively. Getting your money back from a company is actually really easy. I’m going to share some word for word scripts below, and a detailed breakdown so you can customize the scripts for your own needs. You can copy these scripts for your own refund requests.

For your convenience, here are quick links to the example request for refund letters.

Sample Request For Refund Letter #1

• Sample Request For Refund Letter #2
• Sample Request For Refund Letter #3

Hello Customer Service,

I am a customer of [The Business].

I had a bad experience with [specific product] and this caused [specific headache].

Can you please refund the purchase price?

[Your Name]

The refund letter sample above is simple, but includes the four essential elements of an effective refund request. I’ve used this email script to request refunds from a variety of businesses. The rest of this article includes more information about how to ask for a refund politely, specific examples of how I’ve successfully received refunds, and how to customize the refund request letter for your own needs.

But first a little about WHY you should ask for a refund.

Why You Should Ask For a Refund

Businesses exist to earn profit for their owners, and corporations actually have a legal obligation to pursue that profit.

On the shareholder end, dividends and buyouts are dope. But as a consumer, it’s all your money going into their pockets. I believe you have a moral obligation to protect your money. That obligation doesn’t mean you need to horde your pennies, and it doesn’t mean you need to be stingy with others. The moral obligation means that if you can maximize your earnings and avoid wasting money then you should be in a great position to push humanity forward , which IMO is what we should all be working on.

In Canada and the US and many other countries a contract is basically “a meeting of the minds”, which is represented most clearly by offer and acceptance.

You: “I offer you $85 for this wooly cardigan.”

Store Clerk: “Why that would be just fine, I accept your offer. Here is your wooly cardigan.”

Every time you purchase a product or service you are making a contract like this. It doesn’t matter if you are a visionary billionaire trying to purchase second-hand rockets from Russia, or if you are me buying Rainbow Light Fish Oil Capsules on Amazon; a contract exists.

Your part of fulfilling the contract is easy, you give the business money or a promise to pay the money within a specified amount of time.

In return, the business gives you a product or service that meets the agreed specifications.

To the extent the product or service you receive falls short of those agreed specs, you deserve a refund. And many businesses are HAPPY to return your money; their reputation matters more than your $10.

For example, my company Museum Hack has a generous refund policy: LOVE your museum tour or get 100% of your money back. The reality is that most folks do love the experience, however if they didn’t we would rather give their money back than have them feel like it was a waste or not really worth it.

So, how do you get a refund? Here are three specific examples…

Example #1: Chipotle Refund

I love Chipotle. I wish Chipotle would open more locations in Canada and China so that I could eat Chipotle every day, instead of just every day that I’m in the US.

Chipotle is awesome because you can get big portions of reasonably good quality food, fast and pretty affordable. Even with the limited options, your meal feels very customized. “I’ll take a bowl for here, with brown rice, both beans, sustainable pork, veggies, mild, medium, cheese, guac, and any lettuce you can fit on top.”

But Chipotle’s fast, customized service, combined with how busy they usually were pre-e coli scare, means that sometimes they blow it. I’ve had burnt Chipotle, undercooked Chipotle and unfriendly Chipotle. I ask for a refund every time.

TBH, the first time I asked for a refund from Chipotle it was kind of a douchey email, and if I received it I would be like, this guy is a Rule #1 . But mechanically it worked; Chipotle sent me a gift card for a free burrito.

The second time, they sent me two free burritos.

The third time? Four free burritos.

I call this Exponential Burrito Growth Theory. Though full disclosure: the second time I requested a refund, Chipotle actually denied it. So of four requests, three were granted, with a total of seven burritos.

Here is an actual request for refund letter I sent to Chipotle:

Sample Request for Refund Letter #2

Hi Chipotle,

I’m a big fan of your restaurant — I eat there a few times per week.

But tonight’s experience was really disappointing. I introduced three friends as first time customers, and the food wasn’t good. The rice was really under-cooked, the veggies were burnt, the meat & guac portions were very small (kind of sprinkled on instead of the normal portion). Your staff were friendly but they seemed very new and not well trained yet.

I’d like for you to refund my bowl ($12 pork w/ guac). My friends don’t know how good it usually is (one of them didn’t finish), so it would be nice if you sent coupons for free bowls so they can try again.

My address is: ####

Thank you, Michael

And here is Chipotle’s reply…

I’m really sorry the food was such a let down when you brought some friends to experience the deliciousness of Chipotle! I’ll get in touch with our #### Chipotle team about this, and I’d be more than happy to invite all of you back with a meal-for-four card (to be used in one visit). Since you’ve already provided your address, I’ll get that in the mail for you.

Sincerely, Zach

Customer Service Coordinator Chipotle Mexican Grill

FYI, when Chipotle sends you a gift card it’s actually for a full meal, so you can load it up with guac, nachos, etc. and it’s still covered. That means the 4x meal card was worth like $64.27. That was enough to feed me, two friends, and the lady in front of us in line.

Why do you get your refund? Because it’s an easy tool for customer service to keep people happy and because the four step ask format works. Notice the email has a logical flow, which is basically this:

• I establish credibility, “I’m an existing customer”;
• I explain the problem, “the food today was level 0 burrito”;
• I explain why it matters, “my friends were trying Chipotle for the first time”; and
• Make a clear ask, “please send all the free burritos to this address.”

Note: Do you want to ask for a Chipotle refund? Submit your request on this page .

Alright, onward to a popcorny example: movie theatres.

Example #2: How to Get a Refund From a Movie Theatre

Going to a movie should be a very standardized experience: there is no rice to undercook and no sustainable pork to under-serve. In fact, movies theatres really just have to get two things right:

• Show the movie that you bought a ticket for, even if it’s terrible; and
• Provide a reasonably acceptable environment for you to watch it in (clean, quiet, etc.).

The last time I asked a movie theatre for a refund, it was because even though Godzilla was good, the guys in front of me talked through the entire thing. I don’t have the original refund request, but it was something like this.

Sample Request for Refund Letter #3

Hi Movie Theatre,

I’m a regular customer; I come to your theatre five or six times per year.

Last night I had a bad experience. The movie, Godzilla, was good, but the three guys sitting in front of me talked through the whole thing. It was hard to focus on the movie.

Would you be willing to send me two free passes to try again?

My address is ####.

And here is the movie theatre’s reply:

Thank you for your recent note regarding your visit to #### to see Godzilla in AVX last week.

I am sorry to hear that your viewing was disturbed by a fellow guest. If anything like this were to happen again, please feel free to let a cast member or manager the day of and we can work to rectify the situation immediately.

If you would provide me with your mailing address I would be happy to send 2 courtesy passes to your attention.

Chris is right, I should be less of a passive bystander in my own life.

This email followed a similar format as the Chipotle one, so I’ve included it here for two reasons. First, because having a few specific examples to draw from may help you craft your own messaging; and two, because you may not believe companies are willing to provide refunds.

One more example.

Example #3: How to Get a Refund From Your Phone Company [Advanced Mode]

This section could also be called, “how to get a refund from your bank or credit card company.” Both of these institutions are notorious for adding fees that make you sad, and a great way to get happy again is to have them reverse the $4 charge on your account.

Unfortunately, here is how most of these conversations go:

You: “Hi, ummm, I don’t recognize this $78 charge on my account. Can you help me figure it out?”

Customer Service: “Sure, I see here that you made a three hour call to your uncle Louie while you were hiking through the mountains in Kyrgyzstan, so these are roaming charges.”

You: “Oh, but I didn’t know there would be roaming charges. Is there anything you can do?”

Customer Service: “No.”

And then you grumble about terrible customer service at big phone monopolies. The truth is, the company couldn’t give you a refund because you didn’t ask. The next time you call your phone company, bank, credit card company or really any scenario where you didn’t read your service agreement and still want a refund; all you have to do is replace “is there anything you can do?” with “can I have a refund”? And watch what happens. Those five magic words can melt fees away.

Now for a few more rules…

The Rules of Asking For a Refund

Just because you know how to ask for a refund, doesn’t mean you should. And even if you should ask, you still have to play within reasonable parameters.

Here is what I recommend…

• You need to have a legit reason to ask for a refund. You’ve just learned ninja-magic advanced persuasion tactics for asking for a refund and this power should never be abused. Follow the Spider-Man Rule (with great refund power comes great refund responsibility).
• You need to ask clearly. If you send a 37 page request for refund letter, customer service won’t know exactly what you want. Instead, ask for exactly what you want and do it in a concise way.
• You need to ask for a refund politely. Customer service reps deal with cranky people all day long. Ask politely and they will want to help you.
• You need to ask for your money back in a reasonable amount of time. A nightmare in customer service is, “I bought this six months ago and now it doesn’t work.” It’s your own fault for buying into planned obsolescence.

Bonus Tip: If a company will not refund your money after the first ask, then it’s okay, and sometimes necessary, to ask for a refund more than once.

Example #4: The “Company Will Not Refund My Money” Request

Themeforest.net has bad customer service, or at least the two times I have engaged with them. The first time was because I bought a blog theme and the blog titles didn’t display at all; at the time I didn’t know how to fix this code on my own. Themeforest refused to refund my money. The second time, the code I bought was for the payment processor on the my anti-child slavery fundraiser. I wanted a popup subscription form, which the plugin appeared to have but actually didn’t. On the first request for refund, Themeforest gave me credit but refused to give cash. On the second request for a cash refund, they refused to give it. On the third request, they gave the cash refund. Note that I think Themeforest’s product is good and acknowledge they have a unique challenge; their product is code which means people could easily take advantage by asking for a refund and then just using the code anyway; but still, IMO better to have great customer service than to maximize your margins.

And if all else fails, complain on Twitter.

Important: Confirm Your Refunds

Earlier this year I bought a mattress online for ~$700. I returned the mattress, and the merchant sent me an email saying the funds would be returned to my account in 7 to 10 business days. Great! Two months later, I realized I didn’t recall the funds coming through, and I couldn’t find any record of the transaction in my bank account. I emailed the company and they said they were waiting for me to send in photos of the mattress tags, which was a requirement of another refund method but not the one I did. The mistake was on the company’s end, and they corrected it immediately. However, in the two months waiting period, the company sent zero notifications of the hold up. The mattress scenario is just one of many potential mixups, so my recommendation is that if you are waiting on a refund for a significant amount, to check and make sure it comes through.

The Top Google Answers for “How to Ask For a Refund”

If you Google “how to ask for a refund” the results are pretty terrible (and similar for “how to get a refund” or “how to ask for a refund politely”).

These are some of the top results:w

• wikiHow has a 15 step guide , plus pictures of a lady writing her new novel, “Give Me a Refund or Face the Legal Consequences.” You don’t need to write a letter that long, and you don’t have to get legal.
• reddit being reddit . The advice isn’t bad, it’s just super vague, “don’t be a dick because then customer service won’t want to help you.”
• This SEO site that cares more about appearing on the first page of Google than it does about helping you. The examples are okay, but we can do better.
• Steam’s refund page , which is specifically for requesting refunds for computer games on Steam. Interesting fact: There are ~720 monthly Google searches for “how to get a refund”, and 12,000+ for “how to get a refund on steam.”
• Paypal’s cancel payment feature , which is useful but not super relevant.
• This FeeX thing , which appears to be a useful service but the post itself is all fluff.
• This token Quora answer , which has reasonably good tips but no full script you can use.
• A language learning page , where they translate “I want a refund” to Japanese.
• This guy , who is pondering how to REPLY to a refund question.
• And this 30 minute podcast , which is seriously a 30 minute podcast about how to ask for a refund.

3 thoughts on “How to Get a Refund”

Thanks sir. Well written, and hopefully it will motivate me to be more assertive, instead of seeing money just melting away. I appreciate your writing style.

Very much enjoyed this blog. Very helpful information – in particular being polite and establishing credibility. Thanks for the email samples – very helpful.

I want to.take refund for my money that they charge thru to my gcash… I don’t know what happen and I’m.surprise of that… I need it for my payment but they took 255p

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Letter Templates

12 Best Refund Request Letter Sample & Templates

A Refund Request Letter is a formal letter written to a seller by a customer who is unsatisfied with a purchased product or service and wants to ask for the payment back.

The letter is meant to outline pertinent details about the transaction and the request.

The refund request letter communicates to the seller why the product was unsatisfactory and the customer’s expectations regarding repayment. The letter gives the seller an opportunity to remedy the situation and improve. Additionally, it acts as proof of the outcome of the transaction between the customer and the seller, should follow-up be necessary after the refund.

The refund request letter ensures that people don’t settle for poor quality, faulty or broken products, and unsatisfactory services as customers. When writing the refund request letter, customers should provide specific information related to the purchase.

The following items should appear in the letter:

• The customer’s contact information
• The date of purchase or delivery
• Type and name of the product
• The purchase price of the purchased product or service
• The seller, store, or website (if any) from which the purchase was made
• The reason for dissatisfaction

Note : In addition to the items mentioned above, the transaction receipt should be attached.

Refund Request Letter Templates

[Customer name]

[Mailing address]

[Phone number/email address]

[Seller’s/company name]

Seller’s mailing address]

Subject: Refund Request

Dear [Seller’s/manager]

I’ve written this letter to inform [company name] that the [product or service] I purchased on [date of purchase] was unsatisfactory. This is due to [reason for dissatisfaction].

Therefore, for these reasons, I would like a full refund of the money paid or [other forms of refund, e.g., replacement]. I anticipate a response by [last date of deadline]. Attached is the receipt of the transaction.

Kindly contact me through [phone number] or [email address] if there are concerns regarding my request.

[Customer signature]

Customer’s name]

Following are some more free downloadable templates.

Communication Channels for Requesting a Refund

Most sellers or companies will often have a preferred channel of communication customers can use to ask for refunds. Among the different ways of requesting a refund available to unsatisfied customers are the following:

Visit the store personally

The first way is visiting the seller personally and returning the product as one asks for a refund. Sellers will often have a return policy that customers should observe. Most companies have a 30-60 days after the purchase date refund policy. It is therefore recommended that the customer visits the seller as soon as possible. This way, they can communicate their expectations in person. Some sellers prefer the concerns to be raised through the receptionist, and some have customer service stations set up to handle such claims.

Call the seller

Customers can opt to call the seller through official communication channels. Different sellers will have different places where customers can get the official telephone number, such as on product packages, on posters in the store, on the website, or on social media pages. Local stores will typically have in-store phones, while online shopping platforms provide a customer service number to address such issues. Big corporations have support lines that deal with different issues and direct them accordingly. Calling the seller saves on time and the effort that a face-to-face meeting requires.

Use refund request letter from the website

Some sellers allow their customers to request refunds directly from their websites. This method is less personal than an in-person meeting or a call but equally efficient. The seller will usually have an online application form for the different types of products and services they offer that prompts customers to provide their details, enter the request and upload it for processing. They will often have all the necessary sections to fill out. Care should be taken when filling out the form, for if the company guidelines are not followed, the request might be denied. Refunds through this method are usually instant. However, they might not be, especially if a textbox rather than an application form is used.

Send an email

Sellers sometimes prefer emails to address issues such as refunds. The customer can send a well-written email to the official company email or the customer service email. The email should address all the relevant information if it is to be effective. A refund request letter can also be sent via email. Receipts and other relevant documents are attached to the email.

Note : Keep a record of any communication made with the seller. For example, always keep a copy of the refund request letter and a copy of the transaction receipt.

How to Request a Refund

Once you select the appropriate communication channel to reach out to the seller, it is time to ask for a refund. Below is a step-by-step guide on how to go about the process of requesting a refund.

Review merchant’s refund policy

Firstly, one should look for the seller’s official refund policy and thoroughly go through it. The refund policy outlines the terms and steps to be taken by customers seeking a refund. By following the policy’s guidelines, as a customer, you avoid a situation where the seller claims the request was non-compliant, and as a result, it is null and void. Sometimes sellers won’t have a refund policy in place; the state’s consumer laws will govern the request in such a case. It is worth noting that regardless of how strict a seller’s “Non-refund” policy might be, the return of defective, dangerous, and not-as-advertised products and services will sometimes be applicable. 

Find your receipt

Next, locate the product’s or service’s receipt. A transaction receipt is an important document when it comes to requesting refunds. A receipt contains information of things bought, the sum of money paid, and is a proof of the transaction taking place. If you cannot trace the receipt, a credit or debit card statement can be used if either was used for the purchase. The transaction statement can be obtained from the bank.

Give reasons for the refund

Thirdly, when making the refund request, provide the reason(s) for seeking the refund. The reason(s) must be in line with the company refund policy. Ensure to be as specific as possible. Vague reasons would ultimately raise more questions and might compromise the authenticity of the claim.

Tip: Sellers disapprove refunds for customer-induced damages.

Indicate the total amount requested

Once the seller is aware of why the refund request is being made, the customer can then indicate the exact total amount of money they are asking for as reimbursement. In addition to the refund money, declare the deadline the seller has to honor the request and the methods of payment one prefers. Refund does not have to be monetary; sellers will often accept other options such as store credit and replacement. Once the refund request letter has been sent, follow up to ensure that the seller received it. 

Other ways of requesting a refund

Lastly, sometimes the seller might refuse to respond to the request. If all the applicable guidelines of the refund policy were observed in filing the request and the seller still chooses to deny the request, a customer can resort to other options such as:

• Filing a consumer complaint with the state attorney’s office
• Reach out to the Better Business Bureau (BBB) or the local chamber of commerce to lodge a complaint
• Seek compensation through a small claims court
• Give a negative online review of the seller on their website or social media page 

Do’s and Don’ts for Writing a Refund Request Letter    

When writing a refund request letter, one is advised to consider the following do’s and don’ts.

• Ensure that the request letter refers to the specific goods or services being returned for the refund by including details such as details of the product or service when it was purchased, and at what price.
• The reason(s) for asking for a refund must be sincere and should be clearly explained.
• Use formal and polite language in the letter.
• Include relevant details of the transaction that can assist the claim, such as dates, location of delivery, serial numbers, etc.
• Attach relevant support documents such as receipts.
• Do not use false claims or exaggerate any details such as the extent of damage or reason for asking for the refund.
• Avoid including unnecessary details and ambiguity; be concise and specific.
• Do not use informal language.

Refund Request Letter Sample

Bill Timber

2464 West Dalton Place

Harrington, TX 63632

555-1008-422

Magical Electronics

7110 South Mingo Avenue

West Pine, FL 61612

June 24th, 2021

Dear Tim Brody,

I’ve sent this letter is to bring your kind attention to the fact that I will be returning a PXL TV set that I bought from the Magical Electronics shop on June 23rd, 2021. The cost of the TV was $860. The receipt is attached.

Upon delivery, the TV screen was broken, and as a result, the product was unusable. I am deeply disappointed, for I was guaranteed I’d have a functional TV for my family which was not delivered.

As a result, I’d like a refund of the total amount by July 10th, 2021, as cash or bank deposit. I’ll be willing to accept a replacement of the same product by the mentioned date.

I’m looking forward to hearing from you. My phone number is 555-1008-422, and my email address is [email protected] if you have further questions about the refund request.

Yours sincerely,

Final Thoughts

If a purchased product or service fails to meet your expectations, as a customer, you can return it to the seller and ask for a refund through a refund request letter. Refund request letters are formal letters issued by customers who are unsatisfied with the product or service purchased. It will typically include product description, date of purchase, purchase price, refund amount being requested, the deadline for the refund, and the payment method. The refund request letter should be issued in accordance with the seller’s refund policy. The refund request can be made in writing, via a phone call, online, or in an in-person meeting. Sellers will generally honor the request if it is genuine.

Keep reading

6 sales letter templates for new products, 24 perfect job offer letter templates, free acknowledgment letter templates (how to write), employment verification letter (samples & templates), cease and desist letter (30+ free templates), follow up email to client after quotation | 4 free templates.

How To Write A Letter To Bank Manager For Refund Money (5+ SAMPLES).

This blog post will answer all of your questions on how to write a letter to a bank manager for refund money.

As a result, I strongly advised you to read this blog article all the way through.

In this blog, you'll learn,

How to write a letter to bank manager for refund money?

• SAMPLE 1: Letter format to bank manager for refund money.
• SAMPLE 2: Request Sample Letter for Refund of Money from Bank.
• SAMPLE 3: Letter to bank for refund of double payment.
• SAMPLE 4: Sample E-mail format to request a bank to refund amount.
• SAMPLE 5: Complaint letter to bank for deduction of money from ATM.

This article  will guide you on how to write a request refund from bank in a simple and easiest way, with the help of samples.

Besides the refund letter format, there're some important thing to keep in mind while writing a complaint against the bank.

• Since,this is a formal letter, the words and phrases should be carefully picked.
• Mention the payment information and any receipts you have.
• Make sure the wording is clear and simple.
• Include the date of incident.
• The letter's content should be brief and simple.
• Be courteous, humble, and respectful, and apologise if you made a mistake.
• If you sent the funds using net banking, include the transaction ID. Continue reading.....

SAMPLE 1 : Letter format to bank manager for refund m oney .

From, ___________ [Your home address] ___________ [Pn Code & State] To, The manager, ______________[Company Name] ______________[Company's Address] Date : ___/___/______. Subject : Insurance renewal request Salutation : _____________ Introduction _______________________________________________________________________________________________________________________________________ _______________________ Main Body: why you write the letter? _______________________________________________________________________________________________________________________________________ _______________________ Conclusion _______________________________________________________________________________________________________________________________________ _______________________ Name & Signature ___________________ ___________________. Enclosure 1. _________________ 2. _________________ 3. _________________.

SAMPLE 2 : Request Sample Letter for Refund of Money from Bank.

72/Lal matti Mumbai - 700241 India. To, The branch manager State bank of India 42 - Karoline Street Mumbai - 700214 India. The 19th September, 2021. Subject, Application for refund of money. Dear Sir, My account number is 987654, and I've been a long-time customer of your bank.  On September 5, 2021, an amount of Rs. 5,000 was incorrectly debited from my savings account. This money was tried to be taken from your bank's ATM on 13/KR Street in Mumbai. No money came out of the slot since the transaction was not completed. Instead, I got a notice saying that my transaction could not be completed at that time.  When I attempted to update my passbook this morning, I noticed that the cash had been deducted from my account through ATM the same day. As a result, I'd want to seek a refund. There is no doubt in my opinion that this was a faulty deduction. Please look into the issue and refund the funds to my account.  I would appreciate it if this could be completed as quickly as possible, since I am now having financial challenges as a result of a company slump. Yours sincerely,  Nampui Sharma Phone number : 987**4231.

MUST READ| Request Letter To Bank For Machinery Loan.

SAMPLE 3 : Letter to bank for refund of double payment.

Your address Here. To The bank manager Name of the bank Address of the bank. Date : _________ Respected Sir, Subject, Application for refund of double payment. With due respect, I am writing this letter to complain about the refund of double payment on my saving account, Account Number 9876***41. On the 10th September, 2021, I made a transfer of Rs. 72,000/- to my father's saving account, Account Number ________________. However, I received an SMS notification very immediately of the debit of an additional Rs. 40,000/- from my account. I waited a few minutes to see if the money had been returned to my account, but no SMS had arrived. I even check ATM for a mini-statement for my account, which I double-checked. Because there was no reversal, the disadvantage was readily visible. As a result, I respectfully request that you investigate the situation and credit the sum of Rs. 40,000/- to my account as soon as possible. Please do the necessary and obey. Thank you in advance for your kind assistance! Sincerely, Name :  ____________________ Signature : _________________.

ALSO READ•   Letter For Education Loan To Bank Manager.

SAMPLE 4 : Sample E-mail format to request a bank to refund amount.

Subject, this is the part where you'll write the theme of your mail. Dear Madame, This is the introduction part; whrere you will introduced yourself to the bank manger and also about your savings/current bank account along with the account number. This is the second part where you'll describe your issue; how did you mange to write a letter to the bank manager. Where you've to explain your problems about the refund of money. Now, this is the conclusion part, in which you'll beg for taking a corrective and necessary action on the above mentioned issues. Thanks them in advance!  Yours sincerely, Name : ____________.

SAMPLE 5 : Complaint letter to bank for deduction of money from ATM.

From, ____________ ____________ To, The Bank manager _____________________ _____________________ ____________   Date : ______________ Subject :- Complaint against deduction of money from ATM. Dear Sir, I am Nampui L, with due respect I would like to state that residence of Mumbai and a saving account holder of your bank branch for the last 10 years. This letter  is regarding the deduction of money from the ATM. It was on the 9th September, 2021 at around 8 am, in the morning I withdraw an amount of Rs. 50,000/- from your bank's ATM at Lal Building 24, Mumbai. When I get the mini statement from the ATM I received that an  amount of Rs. 50,000 was debited from my account.  However, when I reach home I received an SMS on my registered phone number that an additional amout of Rs. 10,000 was dedicated from account.  Therefore, So, I urge that you resolve my issues as quickly as possible and refund the money back to my account in accordance with the bank's policies. I am also enclosing the mini statement and passbook along with this letter. Thank you! Yours faithfully,  Name : ______________

FAQ on letter to bank manager for refund money.

1. how can i get my refund from the bank, 2. how do i write a letter to bank for refund .

I have been a loyal customer of your bank bearing account 90087**657. An amount of Rs. 72,000 was erroneously debited from my savings account last week, on 5th September, 2021. I'm requesting a refund for the same .

MUST READ| Letter To Bank Manager For Online Transaction Failed But Amount Debited.

• Write An Application Letter To Bank Manager Demanding Money For Laptop Under Education Loan.
• Letter To Bank For Education Loan Repayment Extension.
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• Banking Correspondence Sample Letters - Format and Templates    -02/27/14
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• RE: Sample letter to bank for Refund -John John nnung (01/25/22)
• IAM writing this letter to request for a refund that was debited from my account from an unknown person he debited 75k from my account account account number 0081078184 Sterling bank
• RE: Sample letter to bank for Refund -Ajay kumar (12/09/19)
• Mera axis bank account me se paise cut kar diye gye hai please mere paise wapis kar dijiye dhanyavadh
• RE: Sample letter to bank for Refund -Zahid Hussain (07/08/19)
• Refund balance
• RE: Sample letter to bank for Refund -bhumi (12/02/16)
• i m unable to refundmy mony which was blocked in your deposit machine.
• Still I waiting for refund -Muniyappa Arpitha (06/01/16)
• I order the android TV on 31/03/2016 I my TV not support so returned still I waiting for refund order id SO1709226. Cell no +919901215614. Ticket no 208782
• RE: Sample letter to bank for Refund -Lubna Lakdawala (03/13/14)

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Home » Letters » Bank Letters » Complaint Letter to Bank Manager for Refund Money of Failed Transaction – Sample Complaint Letter to Bank for Refund of Money

Complaint Letter to Bank Manager for Refund Money of Failed Transaction – Sample Complaint Letter to Bank for Refund of Money

Table of Contents:

• Sample Letter

Live Editing Assistance

How to use live assistant, additional template options, download options, share via email, share via whatsapp, copy to clipboard, print letter, sample letter to bank manager for refund money of failed transaction.

To, The Branch Manager ___________ (Bank Name) ___________ (Address)

Subject: Complaint regarding the refund of money

Date: __/__/______(date)

Respected Sir/Madam,

With due respect, my name is ____________ (mention name) and I am maintaining a __________ (mention account type) account bearing account number _________(mention account number) in your bank.

On __/___/____(date), I raised an issue regarding a failed transaction with service request number _____________ (service request number). __________ (state your issue). I have been given assurance that my money will be refunded to my bank account within ________ (no. of days) working days. It’s been more than _______ (days) and still, the refund has not been made to my bank account.

Kindly look into the matter and do the needful at the earliest. I am enclosing a copy of the bank statement highlighting the failed transaction for your reference and kind perusal.

If you have questions regarding this matter, please feel free to contact me at ____________ (contact details).

Yours sincerely, ___________ (Name) ___________ (Account number) ___________ (Contact details)

Live Preview

The Live Assistant feature is represented by a real-time preview functionality. Here’s how to use it:

• Start Typing: Enter your letter content in the "Letter Input" textarea.
• Live Preview: As you type, the content of your letter will be displayed in the "Live Preview" section below the textarea. This feature converts newline characters in the textarea into <br> tags in HTML for better readability.

The letter writing editor allows you to start with predefined templates for drafting your letters:

• Choose a Template: Click one of the template buttons ("Start with Sample Template 1", "Start with Sample Template 2", or "Start with Sample Template 3").
• Auto-Fill Textarea: The chosen template's content will automatically fill the textarea, which you can then modify or use as is.

Click the "Download Letter" button after composing your letter. This triggers a download of a file containing the content of your letter.

Click the "Share via Email" button after composing your letter. Your default email client will open a new message window with the subject "Sharing My Draft Letter" and the content of your letter in the body.

Click the "Share via WhatsApp" button after you've composed your letter. Your default browser will open a new tab prompting you to send the letter as a message to a contact on WhatsApp.

If you want to copy the text of your letter to the clipboard:

• Copy to Clipboard: Click the "Copy to Clipboard" button after composing your letter.
• Paste Anywhere: You can then paste the copied text anywhere you need, such as into another application or document.

For printing the letter directly from the browser:

• Print Letter: Click the "Print Letter" button after composing your letter.
• Print Preview: A new browser window will open showing your letter formatted for printing.
• Print: Use the print dialog in the browser to complete printing.
• Addressing the letter to the bank manager ensures that your complaint receives prompt attention from someone with authority.
• Provide your name, account details, details of the failed transaction, the assurance given for the refund, and the delay in receiving the refund.
• Yes, enclosing a copy of the bank statement highlighting the failed transaction provides evidence and aids in resolving the issue more effectively.
• Yes, if you don't receive a response within a reasonable timeframe, it's advisable to follow up to ensure your complaint is being addressed.
• Yes, if the issue remains unresolved, you can escalate it to higher authorities within the bank or seek assistance from banking ombudsman services.

Incoming Search Terms:

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By Rahul Sharma

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Complaint Letter to Bank for a Refund of Money from a failed Online Transaction

If your online transaction has failed but you have been debited with the amount then you can always write a Complaint Letter for Refund of Money from Bank . This is a kind of Refund Letter Format which includes all the details about the transaction for the reference of the bank manager. By using this Application to Bank Manager for Refund Money, you can formally submit your complain to the bank.

Shared below is a Complaint Letter Template to bank for refund of money from a failed online transaction. Just follow and use this Sample letter to bank for Refund for writing your own letter.

Letter to Bank Manager for Online Transaction Failed

Richard Smith

45, Henry Villas,

Date: June 07 th , 2023

The Branch Manager

New Era Bank

Sub: Regarding refund of money from a failed online transaction.

Respected Sir/ Madam,

I, Richard Smith, am writing this letter to bring to your notice that I have been debited with $ 60 while making an online transaction on June 6 th , 2023 which apparently got failed but I was anyway charged for it.

I have a savings account with your bank bearing account number 123456. I was making this payment using my net banking but my account got debited with the amount and the merchant did not even receive it.

Here are the details of the transaction:

Transaction ID: 789456

Transaction Date: June 06 th , 2023

Transaction Time: 13.02 pm

Account Number: 123456

Amount to be refunded: $ 60

I request you to kindly look into the matter and have the amount refunded to my account at the earliest.

For any further information, you can contact me at 9898989898.

Thanking you.

Top Sample Letters Terms:

• https://www foundletters com/complaint-letters/complaint-letter-to-bank-for-a-refund-of-money-from-a-failed-online-transaction/#:~:text=I have a savings account did not even receive it &text=I request you to kindly my account at the earliest
• https://www foundletters com/complaint-letters/complaint-letter-to-bank-for-a-refund-of-money-from-a-failed-online-transaction/#:~:text=I was making this payment did not even receive it &text=I request you to kindly Thanking you
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