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How to Create a Sales Plan: Strategy, Examples and Templates

By Aditya Rana , Mar 25, 2024

The difference between a company struggling to drive sales and one that’s hitting home runs often boils down to a well-crafted sales plan.

Without knowing how to write a sales plan , your sales reps will lack vision, not understand the market, and be ineffective at engaging potential customers.

Most businesses fail in sales planning because they don’t focus on their unique value. If you’re struggling with sales, here’s what you need to do: define your goal(s), create customer personas, and create an action plan for success.

One of the best ways to organize this information in one place is to use sales planning templates . In this post, I’ll show you how to write a sales plan (…with plenty of template examples included of course!).

Click to jump ahead:

What is a sales plan?

Benefits of a sales plan, how to create a sales plan, sales plan example, sales plan templates.

A sales plan is a strategic document that outlines how a business plans to convert leads into sales. It typically details the target market, customer profile, and actionable steps that must be taken to achieve revenue targets.

Here’s a great example of a sales plan that includes all these elements neatly packed into one document.

Every company needs a sales plan, but have you ever wondered why?

Why should businesses invest time and resources in creating sales plan when they could…well…be focusing on sales?

Sales plans are worth it because they tell sales employees what to do.

Without a sales plan, your sales efforts will end up becoming a disorganized mess. Let’s explore the benefits of sales plans in detail.

Help you identify and target the right market

A sales plan helps you figure out the target market that’s most likely to be responsive to your messaging.

I mean do you really want to waste your time trying to sell to someone who has no need for your product or isn’t interested in your offering?

But if you know who your customer is, you can target their pain points.

Help you set goals

All great sales plans require you to set goals that are actually attainable and budgeted for.

Without goals, your sales team essentially operates in the dark unsure of what success looks like and how to achieve it.

One of the best ways to set goals is by conducting a SWOT analysis (strengths, weaknesses, opportunities, and threats) to understand the market landscape.

Help you forecast sales

Since sales plans require you to study historical sales data , you have the ability to understand trends, seasonality, and customer buying patterns.

This information can be used to accurately forecast future sales performance.

And when you chart it out visually like in this example, you can make data-driven decisions to optimize your sales strategy.

Help you identify risks

Because sales plans require you to study the market, you’ll be able to uncover risks such as market saturation, competitors, and shifting customer needs.

With this knowledge, you have the ability to be flexible in your approach.

Besides market risks, sales plans also help you pinpoint risks within your company such as a lack of qualified leads or unclear communication between departments.

Improve customer service

It may sound counterintuitive but creating a sales plan also actually improves your customer service.

Researching and trying to understand customer needs means new insights that you can share with the customer service team which allows them to tailor their approach.

You’ll also be able to train sales service reps to anticipate questions and concerns so that they can communicate effectively.

Increases sales efficiency

Sales plans help standardize sales tactics and ensure sales reps follow the same best practices to reduce inconsistencies and improve effectiveness.

One of the best ways to standardize practices is to use a flowchart like in this example to make sure everyone knows what to do when facing a decision.

Increases your profits

Sales plans generally guarantee a boost in profits because it allows sales team to laser-focus on high-value opportunities instead of being headless chickens.

Reducing wasted effort and a higher frequency of closed deals is a win in my book any day.

One of the best ways to measure changes in profits is to use a simple template to review performance like in this example.

Help you understand customer needs

Contrary to what you might think, sales plans aren’t just about selling but also about understanding customers at a deeper level.

The process of creating a plan forces you to analyze customer data, buying habits, and pain points, all of which will help you understand what makes your customers tick and build trust and loyalty.

Here’s a great example of a customer persona you can edit to include in your sales plan.

A sales plan is a document that helps you maximize profitability by identifying valuable segments and outlining strategies to influence customer behavior.

Common elements most sales plans include:

• Sales goals : Information on revenue, market share, and more.
• Sales strategy: Information on how to reach potential customers and convert them.
• Target audience: Information on ideal customers and their needs.
• Metrics : Methods to track progress.
• Resources :  Tools, budget, and personnel needed to achieve sales goals.

Let’s take an in-depth look at how to create a sales plan.

( Note : You don’t need to include each of these points in your sales plan but I recommend you cover most of them to build a plan that’s well-rounded).

Define your business mission and positioning

Before you jump into tactics, build a strong foundation by defining your company’s mission and positioning.

Here’s why this step is a must-do:

• Your mission statement defines your company’s purpose and values and gives your sales team and customers something to relate to.
• Your positioning statement defines how your product or service meets a specific need and sets you apart from the competition.

Trying to sell without any alignment to company values will lead to inconsistent messaging and damage your brand reputation.

Here’s a great example of a sales plan template you can customize with your own brand’s mission and positioning statements.

Define your target market

Unless you think you can sell to every person possible, you’ll need to define your ideal target market.

Study your customer base and ask questions like: do most of the customers belong to a specific industry? Or do they all face the same pain point?

Also, keep in mind that target market can change over time due to changes in your product, pricing, or factors out of your control, so it’s important to review and update your target market frequently.

Understand your target customers

This step often gets mixed with the previous one, so pay close attention.

Your target customers are those who your business wants to target because they’re most likely to make a purchase.

You can figure out who your target customers are by creating customer profiles by breaking down your target market into smaller groups based on geography, behavior, demography, and more.

Here’s a great sales plan template where you can edit in your own customer persona.

When making your buyer personas, make sure you answer the following questions.

• Motivations and challenges:  What are customer pain points? What drives purchasing decisions?
• Behaviors and preferences:  How do customers research products? What communication channels do they prefer?
• Goals and aspirations:  What are your prospective customers trying to achieve? How can your product or service help them get there?

Define sales objectives and goals

Setting clear, measurable goals gives you a method to measure performance of your sales strategies.

More importantly though, they give your sales team targets to aim for which then allows them to work in a structured and focused manner.

Your sale goals should be specific, measurable, achievable, relevant, and time-bound (SMART). This is to make sure they’re realistically achievable within a set timeframe.

Here’s a comparison of good sales goal setting vs a bad one.

• ✅Drive $100,000 in sales of product X by Y date using Z tactics
• ❌ Increase overall sales in each product line

You can organize this information using a template like in this example, especially if you have multiple product lines.

Define your value proposition

Your value proposition is a concise statement that explains why a customer should choose your product or service over the competition.

Here’s an example of a value statement:

“For busy small business owners, we provide a user-friendly accounting software that saves you time and money, allowing you to focus on growing your business.”

Here are some tips on defining your value proposition:

• Identify customer needs:  What are the core challenges and pain points your ideal customer faces? Understanding their needs allows you to position your offering as the solution.
• Highlight your unique benefits:  What sets your product or service apart? Focus on benefits you deliver that address the customer’s needs.
• Quantify the value:  When possible, quantify the value you offer. Can you demonstrate a cost savings, increased efficiency, or improved outcomes?

Map out the customer journey

Unless you’re extremely lucky, no one is going to purchase from you during the first interaction.

That’s why it’s crucial for you to know the steps a customer takes from initial awareness to purchase. Mapping out their journey allows you to personalize messaging and influence behavior.

Here are some tips on how to create a customer journey map:

• Identify the stages:  Break down the journey into distinct stages, such as awareness, consideration, decision, and post-purchase.
• Define touchpoints: Pinpoint the different touchpoints where your customer interacts with your brand (example: website, social media, customer reviews).
• Understand customer needs at each stage: What information are they looking for at each stage? What are their concerns and motivations?
• Identify opportunities to engage:  Identify opportunities to engage with your potential customers and move them along the buying journey.

Want some help creating customer journeys?

This customer journey map template is an excellent way to bring customer journeys to life.

Gather existing sales data

This step involves collecting and analyzing all available data on past sales performance.

This data is critical in helping you spot trends, patterns, and areas for improvement in your sales operations.

Perform sales forecasting

Sales forecasting is the practice of estimating future sales which can be presented as a report highlighting expected sales volume weekly, monthly, quarterly, or annually.

Though not always 100% accurate, sales forecasting is key to writing sales plans because it’ll provide you with a clear picture of the ground reality which leads to better decisions on budgeting.

Here’s a template you can use to perform sales forecasting to makes the sales planning process effective.

Define your sales KPIs

KPIs are a fancy way of saying that you need to set metrics to track effectiveness of your sales strategy and team’s performance.

Some example KPIs you can include in sales plans are:

• Number of sales
• Sales revenue
• Average deal size

This sales report template is a great example of how you can include KPIs in your meetings to test performance and adjust strategy.

Identify gaps in the sales process

This step is all about analyzing your current sales process to figure out gaps and/or potential obstacles preventing you from achieving goals.

When you identify a gap, brainstorm potential solutions so that you can create a specific action plan.

Understand the sales stages

When writing a sales plan, make sure you cover each stage of the sales cycle. If you’re unsure of what the sales stages are, here’s a quick recap.

Prospecting

This is the foundation of the sales process where you identify potential customers who might be a good fit for your product or service.

Preparation

Once you have a list of prospects, you need to research their needs, challenges, and buying habits.

This is all about how you contact and communicate with prospects.

Presentation

This section is your opportunity to showcase the value proposition of your product or service. Tailor your presentation to address the prospect’s specific needs and demonstrate how your offering can solve their problems.

Handling objections

Identify common objections your sales team might encounter related to price, features, competition, or need. Develop clear and concise responses to address these concerns proactively.

Equip your sales team with effective closing techniques to secure commitments from prospects who are interested but might hesitate.

Plan your follow-up strategy based on the prospect’s decision timeline and the stage of the sales cycle.

Organize the sales team

Organizing the sales team entails defining roles and responsibilities clearly to cover all aspects of the sales process effectively.

This might involve segmenting the team based on product lines, customer segments, or territories.

Here’s an example of how it might look:

Sarah — Sales Director — will lead the sales team, set overall strategy, goals and direction. Michael and Jessica — Business Development Executives — will focus on prospecting new leads. They will research potential customers, identify those who might be a good fit for the product, and qualify leads by gathering information and assessing their needs. William — Sales Development Manager — will manage the business development executives and ensuring they follow best practices. Chris and Lisa — Account Executives — will handle qualified leads. They build relationships with potential customers, present product demos, address objections, and close deals.

Using an org chart like in this example is a great way to visualize this information.

Outline the use of sales tools

Sales tools play a crucial role in streamlining the sales process and enhancing productivity.

Make sure you outline the tools your team will use, how they fit into different stages of the sales process, and any training required to maximize their utility.

This ensures that your team has the resources needed to engage effectively with prospects and customers.

Set the budget

Setting the budget involves allocating resources efficiently across various sales activities to achieve your objectives without overspending.

This includes expenses related to personnel, sales tools, marketing initiatives, travel, and customer entertainment.

A well-planned budget balances investment in growth opportunities with the overall financial health of the business.

Create a sales strategy and action plan

Now that you’ve laid the groundwork of what you want to achieve and how you plan to achieve it, it’s time to bring it all together into a single view.

Create an action plan which not includes your strategy but also concrete steps.

Your action plan should outlines specific activities for each stage of the sales funnel from prospecting (lead generation channels) to closing (structured process and follow-up strategy with timelines) and everything in between.

Performance and results measurement

Last but not least, your sales plan should present a clear and quantifiable means to track the effectiveness of sales activities.

How are you going to measure outcomes against predefined targets?

Performance measurement is key because it builds accountability and allows you to always have a pulse on customer behavior, preferences, and trends that’ll help you make decisions based on data.

If you’ve made it this far, give yourself a pat! I’ve covered A LOT on elements that you can include in a sales plan.

However, in most cases, you don’t always need to go that in-depth and instead should aim for brevity so that anyone in your team can stay up-to-date without having to worry about the nitty gritty details.

Here’s a sales plan example that’s brief but highly effective. It includes a summary of all you need in one document, a target market analysis, a customer profile, and an action plan.

Want even more sales plan templates for design inspiration or to customize and make your own?

This 30-60-90 day sales plan provides a great way to organize goals, priorities, performance goals, and metrics of success over three three timeframes: first 30 days, first 60 days, and first 90 days.

This sales plan is structured around key components that drive the sales process: objectives, strategies, tactics, and key metrics. It emphasizes a multi-channel approach to sales,, with a strong focus on measuring performance through metrics.

This sales roadmap is a great way to visualize activities such as defining strategy and generating leads to more advanced steps.

Conclusion: Save time on designing and updating sales plans and focus on growing your business with Venngage templates

Though there’s no secret formula for effective sales plan design, it’s good practice to include the basics or information on the target market, a customer persona, and a strategy on how you plan to sell.

What you definitely shouldn’t do is write a sales plan and then never look at it again.

And trust me, I know how time-consuming and frustrating it can be to edit your sales plan especially if you don’t have design skills. One small change might make the icons or numbers go all out of whack.

That’s why I recommend customizing our sales plan templates instead so that you can focus your energy on strategy.

Strategic Sales Plan Examples: 13 Sales Plan Templates

Casey O'Connor

What Is a Strategic Sales Plan?

When you should implement a strategic sales plan, what to include in your sales plan, 13 sales plan template examples, put your sales plan into action with yesware.

A strategic sales plan is a must-have for any business looking to increase their sales, amp up their revenue, bring a new product to market, or branch into a new territory.

In this article, we’ll go over everything you need to know about strategic sales plans: what they are, when to create one, and exactly what they need to include. We’ll also show you a handful of real-life, tangible sales plan template examples and tips for implementation. 

Here’s what we’ll cover:

• When You Should Implement a Strategic Sales Plan 

A strategic sales plan is designed to guide a sales organization through their overarching sales strategy. It provides them with access to the resources needed to prospect, pitch to, and close new accounts.

Strategic sales plans can include any combination of the following:

• Ideas: If you utilize a certain sales methodology — consultative selling or target account selling , for example — you might outline its key principles and a few tactical examples of it in action in your strategic sales plan. Your strategic sales plan should also include an overview of your target customer.
• Processes: In order for your sales team to reach maximum productivity, it’s important that your sales processes are clearly defined and standardized. Your sales team — both new hires and seasoned vets alike — should be able to refer to your sales plan for a repeatable, scalable process that’s backed by solid metrics. The processes should provide direction to sales reps that allow them to contribute to the company’s goals.
• Tools & Tactics: The best strategic sales plans are more than just high-level strategy and goals. They also include specific, step-by-step strategies that sales reps can implement in sales conversations, as well as the specific tools and content that reps need to close more deals.

Sales plans also typically spell out the organization’s revenue and overall business goals, as well as the KPIs and benchmarks that sales managers and other stakeholders will monitor to determine whether or not those goals are being met.

They should also outline management’s strategic territory design and quota expectations, with specific indicators and data to back those decisions. 

Finally, these sales plans should take into account your current team’s sales capacity and specifically address the acquisition plan for any resources that are not yet available but may be necessary for future growth.

If your sales team doesn’t already have a strategic sales plan in place — that is, one that’s referenced and updated regularly and the product of careful data analysis and inter-team collaboration — you may want to consider creating one. 

Research shows that the majority of the highest-performing sales teams operate under a formalized, closely monitored sales structure. 

On the other hand, most underperforming sales teams lack this structure. 

It’s clear that a well-defined sales plan is one of the prerequisites to optimized sales productivity and success; every salesforce should strive to create and adopt one if they want to meet their sales goals more efficiently.

That being said, there are a few key indicators that signal a need for more urgency in putting a strategic sales plan in place. 

You’re Trying to Increase Sales

A strategic sales plan will help your sales and marketing teams align their processes so that your outreach efforts are tailored to your target audience. 

You’re Looking to Amp Up Your Revenue

For startups and small businesses, attaining as many new customers as possible is usually the name of the game.

For larger or more established businesses, however, the business plan may instead emphasize revenue goals. In other words, the deal size starts to matter much more than deal volume. 

A sales strategy plan can help salespeople target and nurture higher-value accounts. Sales planning can also boost your revenue by illuminating untapped potentials for revenue growth within your existing customer base through cross-selling, upselling , and referrals .

You’re Gearing Up to Launch a New Product

A sales strategy plan is crucial for businesses that are preparing to bring a new product to market.

One last note: for businesses that already use strategic business planning (or for those on their way after reading this article), be sure to update your plan at least yearly. Many businesses at least review their plan, if not update it more formally, on a quarterly basis.

Ultimately, your strategic sales plan will be unique to your company and its specific goals.

Consider including the following components in your strategic business plan. 

Mission Statement

Industry & Market Conditions

Great sales planning cannot be performed in isolation. Your plan must take into account the current market conditions, including any challenges, recent disruptions, or upcoming notable events.

Organization Chart

A sales org chart can range in scope from very simple, like the one above, to more complicated. Some go as far as naming individual employees and outlining their specific responsibilities. 

A detailed org chart is especially helpful for efficiently onboarding new hires.

Product Info & Pricing

No sales plan would be complete without a one-sheet that outlines the features, benefits, and value proposition of your product or service.

It’s also helpful to include information about pricing tiers, as well as any discounts or promotions available for leverage at a sales rep’s discretion.

Compensation Plan

While we have no doubt that you’ve hired only the most intrinsically motivated salespeople, remember the bottom line: cash is king.

Money is the primary motivator for most salespeople, regardless of how truly loyal and hard-working they may be.

With that in mind, it’s a good idea to include your company’s compensation plan and commission structure in your sales plan. This is a surefire way to motivate your team to continuously improve their sales performance. 

Target Market & Customer

Sales Enablement

With the tremendous rise in content marketing, it can be challenging for salespeople to keep track of the various materials available for generating new business.

Branding & Positioning

The strategic sales plan should offer at least a high-level overview of your brand and messaging specifics, including social media presence. Take the time to optimize your company’s LinkedIn presence — it’s a goldmine of new business opportunities.

Marketing Strategy

In today’s day and age, it’s unlikely that your sales and marketing team are working in isolation from one another. At a certain point, sales and marketing strategies start to flow together until they (ideally) perform in harmony.

Still, it’s important to outline the perspective of the marketing team within your strategic sales plan. This will help your salespeople fine-tune their sales pitch and speak more meaningfully to the needs of the customer. 

Prospecting Strategy

Most salespeople report that their number one challenge in lead generation is attracting qualified leads. 

Prospecting can certainly be daunting, but it’s worth the effort to get it right. Tweak and fine-tune the process until you’re sure it’s as efficient as possible. Make sure it’s repeatable and scalable, and map it out within your sales plan. 

Action Plan

Any good strategic sales plan will also include a step-by-step section, much like a playbook. Here, you’ll outline the specific tactics and processes — including scripts, demos, and email templates — that have been proven to move prospects through the sales funnel . 

Be as specific as possible here. This will act as a blueprint for the day-to-day sales activities for your team.

It can be tempting to leave the numbers with the finance department, but financial transparency can go a long way in creating a culture of trust among your sales team.

You don’t need to go through every line item in the spreadsheet, but it’s not a bad idea to include a high-level look at where the dollars are flowing. 

KPIs, Metrics, and Benchmarks

Be sure to give your team a snapshot of how they’re currently performing, with real numbers to back it up.

By doing so, you help them self-initiate regular SWOT analysis of their own sales actions and processes. This will give them an opportunity to right the course if things aren’t going according to plan. 

Tip: Looking to fuel your sales plan with data-backed findings? Grab our free ebook below.

Remember that your company’s strategic sales plan will be highly unique. It may take some time and tweaking to find the components and format that best meet the needs of your business.

Here are 13 sales plan templates to help you get started.

1. Product Launch Plan Template

Sales and marketing teams create a product launch plan when they’re preparing to launch a new product. 

A product launch plan should include your product’s positioning statement, a SWOT competitive analysis, detailed market analysis, sales strategies and tactics, and details about the target market. 

2. Ideal Customer Profile Template

One way to avoid wasting time on unproductive leads is to include an ideal customer profile (ICP) in your sales plan. Here’s a sample : 

This will help ensure your prospecting campaigns are targeted and attract only the most qualified leads from the get-go. 

3. Microsoft Word Sales Plan Template

Here’s a great example of a sales plan goals template , easily accessible through Microsoft Word. 

4. 30-60-90 Day Sales Plan Template

5. Buyer’s Guide Template

A buyer’s guide is a short, simple information sheet that describes your product or service, its features and benefits, and its use. Below is an example of a buyer’s guide from Wayfair . 

In many cases, this document is as useful internally as it is for the customer. 

6. Marketing Alignment Sales Plan Template

If your company hasn’t already formally aligned sales and marketing, start with this type of sales plan template (basic example below), as most traditional sales plans already assume that these two teams collaborate regularly. 

One key component of a marketing alignment sales plan template is the presence of an ideal customer profile and buyer personas. 

The marketing alignment sales plan template should also focus on cohesive, on-brand messaging between marketing campaigns and sales conversations . 

This type of sales plan template helps keep everyone on the same page, increases efficiency, and improves sales effectiveness. 

7. Battle Card Template

8. Territory Design Template

Well-designed sales territories see a 10% – 20% increase in sales productivity. Be low is a basic example of a territory design map.

9. Market Expansion Plan Template

A market expansion plan outlines the strategies, tactics, metrics, resources, and more that teams will use when expanding into a new market or (more commonly) a new geographical territory. 

Market expansion plans also need to include details about distribution expenses and timelines, time zone variations, industry notes or important compliance information, local/cultural expectations and laws, and sometimes more. 

10. Compensation Plan Template

Your compensation plan (including a specific commission structure) is one way to motivate your sales reps.

While it may seem controversial or sensitive, the compensation plan is an important component of a strategic sale plan.

11. Sales Funnel Template

The sales funnel is a visual representation of the sales process. 

12. Marketing Plan Template

Your salespeople should be extremely familiar with the marketing strategies your company is using to attract new leads. Here’s a great example of a template you can use in your sales plan that outlines the different campaigns at work.

This kind of resource will help your reps know who to contact, when, and with what kind of content throughout the sales cycle .

13. B2B Sales Strategy Template

A B2B sales strategy template helps sales teams outline their goals, as well as the specific methodologies and tactics they will use to achieve them. Here’s an example :

The B2B sales strategy plan will vary widely depending on your team’s specific goals and strategies, but most teams include at least the categories highlighted in the template above. 

Yesware is the all-in-one sales toolkit that helps you win more business. It can be an invaluable resource for putting your sales plan into action in a way that’s streamlined, productive, and intuitive.

Communication

Yesware’s meeting scheduler tool helps you skip the back-and-forth when scheduling meetings.

Meeting Scheduler integrates with your Outlook or Gmail calendar and helps your clients automatically schedule meetings with you during times of availability. New events will automatically sync to your calendar. 

​ It can also create meeting types for common calls, like a 30-minute intro call or a 60-minute demo call. These templates can be automatically saved and generated with custom descriptions and agendas so everyone can come prepared. 

Prospecting

One of Yesware’s most popular features is its prospecting campaigns .

This feature enables salespeople to create automated, personalized campaigns with multi-channel touches. 

The tool tracks communication and engagement throughout the process and helps move prospects through the pipeline with little administrative effort from the sales team.

Yesware’s attachment tracking feature helps you find your winning content by tracking which attachments are most often opened and read by your prospects.

You can use these insights to sharpen your content and increase your engagement.

The reporting and analytics tools are also extremely valuable in optimizing your sales plan.  These reports enable salespeople to use data to win more business. The feature generates daily activity, engagement data, and outcomes to show you what is/isn’t working across the board.

Try Yesware for free to see how it can help your team carry out your sales plan today.

This guide was updated on March 6, 2024.

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How To Build a Strategic Sales Plan + 10 Examples

• March 28, 2024

Every sales team has some sort of plan, even if it’s just “sell more of the product/service that you’re employed to sell.”

A sales plan is a portfolio that includes a layout of your processes, target audience, objectives and tactics. It’s used to guide your sales strategy and predict cost and returns. 

Yet without a codified sales plan, it can be difficult to give a sales team the motivation and purpose they need to successfully engage customers and continue to generate revenue.

Not having a sales plan that’s written down and signed off on by stakeholders can lead to confusion around what sales reps should and shouldn’t be doing , which can be demotivating.

It might seem daunting or time-consuming to put together an entire sales plan, but it doesn’t need to be. Here’s how to create a thorough sales plan in 10 simple steps. 

What Is a Sales Plan? 

A successful sales plan defines your target customers, business objectives, tactics, obstacles and processes. An effective plan will also include resources and strategies that are used to achieve target goals. It works similarly to a business plan in the way it’s presented, but only focuses on your sales strategy. 

A sales plan should include the following three components: 

• Ideas: If you use specific business methodologies, you may choose to outline key principles and examples of them in action within your sales plan. An example could be conversation tactics when pitching your product to your target customer. 
• Processes: In order to streamline productivity and business strategy, you’ll want to make sure your processes are defined within your sales plan. Your sales team should be able to refer to the sales plan when they’re in need of direction. 
• Tools and tactics: The most effective sales plans include not only high-level business strategies, but also step-by-step approaches for your sales team to utilize. These tools can include key conversation pieces for your sales reps to use when pitching a product or content to close out a deal. 

Solidifying a sales plan is crucial for a strong business model. Taking the time to narrow in on the components above will set you and your business up for success down the road. 

Sales Planning Process

It’s important to keep in mind that sales planning isn’t just about creating a sales plan document. A sales plan should be a go-to item that’s used every day by your team, rather than sitting on your desk collecting dust. Creating an effective sales plan requires high-level strategy.

You should: 

• Decide on a timeline for your goals and tactics
• Outline the context
• Write out the company mission and values
• Describe the target audience and product service positioning
• Include sales resources
• Draw out an overview of concurrent activities
• Write an overview of your business road map
• Outline your goals and KPIs
• Outline an action plan
• Create a budget 

 Below we dive into each of these steps to create your ideal sales plan. 

1. Decide on Your Timeline

Setting goals and outlining tactics is not going to be productive if you’re not working toward a date by which you’ll measure your efforts.

Determining the timeline of your sales plan should therefore be your number one consideration. When will you be ready to kick-start your plan, and when is a reasonable time to measure the outcomes of your plan against your SMART goals?

Remember that you need to give the plan a chance to make an impact, so this timeline shouldn’t be too restrictive. However, you also want to make sure that you’re flexible enough to adjust your plan if it’s not producing the desired results.

Most sales plan timelines cover about a year, which may be segmented into four quarters and/or two halves to make it a little more manageable.

2. Outline the Context

Use the first page of your sales plan to outline the context in which the plan was created.

What is the current state of the organization? What are your challenges and pain points? What recent wins have you experienced?

Do you have tighter restrictions on cash flow, or does revenue appear to be growing exponentially? How is your sales team currently performing?

While you’ll discuss your business plan and road map later in the document, you can also outline the long-term vision for your business in this section. For example, where do you want to see the business in five years?

Tip: Comparing the current situation with your vision will emphasize the gap between where you are now and where you need to be. 

3. Company Mission and Values

It’s essential that you put your mission and values at the heart of your business. You need to incorporate them into every function – and this includes your sales plan.

Outlining your mission and values in your sales plan ensures that you remember what the company is striving for, and in turn helps ensure that your approach and tactics will support these objectives.

Remember: A strong brand mission and authentic values will help boost customer loyalty, brand reputation and, ultimately, sales.

4. Target Market and Product/Service Positioning

Next, you’ll need to describe the market or markets that you’re operating in.

What is your target market or industry? What research led you to conclude that this was the optimal market for you?

Who within this industry is your ideal customer? What are their characteristics? This could be a job title, geographical location or company size, for example. This information makes up your ideal customer profile .

If you’ve delved further into audience research and developed personas around your target market, then include them in here, too.

5. Sales Team and Resources

This step is simple: Make a list of your sales resources, beginning with a short description of each member of your sales team.

Include their name, job title, length of time at the company and, where appropriate, their salary. What are their strengths? How can they be utilized to help you hit your goals?

You should also include notes around the gaps in your sales team and whether you intend to recruit any new team members into these (or other) roles.

Tip: Communicate the time zones your team members work in to be mindful of designated work hours for scheduling meetings and deadlines. 

Then, list your other resources. These could be tools, software or access to other departments such as the marketing team – anything that you intend to use in the execution of your sales plan. This is a quick way to eliminate any tools or resources that you don’t need.

6. Concurrent Activities

The next step in creating your sales plan involves providing an overview of non-sales activities that will be taking place during the implementation of your sales plan.

Any public marketing plans, upcoming product launches, or deals or discounts should be included, as should any relevant events. This will help you plan sales tactics around these activities and ensure that you’re getting the most out of them.

7. Business Road Map

For this step, write up an overview of your business’s overall road map, as well as the areas where sales activities can assist with or accelerate this plan. You’ll need to collaborate with the CEO, managing director or board of directors in order to do this.

In most cases, the business will already have a road map that has been signed off on by stakeholders. It’s the sales manager’s job to develop a sales plan that not only complements this road map, but facilitates its goals. 

Tip: Highlight areas of the road map that should be touchpoints for the sales team. 

Ask yourself what your department will need to do at each point in the road map to hit these overarching company goals.

8. Sales Goals and KPIs

Another important part of the sales plan involves your sales goals and KPIs.

Outline each goal alongside the KPIs you’ll use to measure it. Include a list of metrics you’ll use to track these KPIs, as well as a deadline for when you project the goal will be achieved.

It’s vital to make these goals tangible and measurable.

A bad example of a goal is as follows:

Goal 1: Increase sales across company’s range of products and services.

A better goal would look something like:

Goal 1: Generate $500,000+ in revenue from new clients through purchases of X product by X date.

9. Action Plan

Now that you’ve laid out your goals, you need to explain how you will hit them.

Your action plan can be set out week by week, month by month, or quarter by quarter. Within each segment, you must list out all of the sales activities and tactics that you will deploy – and the deadlines and touchpoints along the way.

Tip: Organize your action plan by department – sales, business development and finance. 

While this is arguably the most complex part of the sales plan, this is where sales leaders are strongest. They know which approach will work best for their team, their company and their market.

Budgets vary from team to team and company to company, but whatever your situation, it’s important to include your budget in your sales plan.

How are you going to account for the money spent on new hires, salaries, tech, tools and travel? Where the budget is tight, what are your priorities going to be, and what needs to be axed?

The budget section should make references back to your action plan and the sales team and resources page in order to explain the expenditures.

6 Strategic Sales Plan Examples 

You can create different types of strategic sales plans for your company, depending on how you want to structure your sales plan. Here are a few examples.   

Customer Profile 

A customer profile outlines your ideal customer for your service or product. It will usually include industry, background, attributes and decision-making factors.  

Creating a customer profile helps narrow in on the target customer your sales team should focus on while eliminating unproductive leads.  

Buyer’s Guide

A buyer’s guide is an informational sheet that describes your company’s services or products, including benefits and features. This document is useful both for your sales team but also for a potential customer who requires more information on the product before purchasing. 

30-60-90-Day Plan

This plan is organized based on time periods. It includes outlines of goals, strategy and actionable steps in 30-day periods. This is a useful sales plan model for a new sales representative tracking progress during their first 90 days in the position or meeting quotas in a 90-day period. 

This type of sales plan is also ideal for businesses in periods of expansion or growth. It’s helpful to minimize extra effort in onboarding processes. 

Market Expansion Plan

A market expansion plan clarifies target metrics and list of actions when moving into a new territory or market. This sales plan model is typically used with a target market that resides in a new geographical region. 

You’ll want to include a profile of target customers, account distribution costs and even time zone differences between your sales representatives. 

Marketing-alignment Plan

Creating a marketing-alignment sales plan is useful if your organization has yet to align both your sales and marketing departments. The goal of the sales plan is finalizing your target customer personas and aligning them with your sales pitches and marketing messages. 

New Product/Service Plan 

If your organization is launching a new service or product, it’s best to create a sales plan to track revenue and other growth metrics from the launch. You’ll want to include sales strategy, competitive analyses and service or product sales positioning. 

Sales Plan Template

4 additional sales plan templates.

Here are some additional templates you can use to create your own unique sales plan. 

• Template Lab 
• ProjectManager

5 Tips for Creating a Sales Plan 

Now that you’ve seen and read through a few examples and a sales plan template, we’ll cover some easy but useful tips to create a foolproof sales plan. 

• Create a competitive analysis: Research what sales strategies and tactics your close competitors are using. What are they doing well? What are they not doing well? Knowing what they are doing well will help you create a plan that will lead to eventual success. 
• Vary your sales plans: First create a base sales plan that includes high-level goals, strategies and tactics. Then go more in depth on KPIs and metrics for each department, whether it’s outbound sales or business development . 
• Analyze industry trends: Industry trends and data can easily help strengthen your sales approach. For example, if you’re pitching your sales plan to a stakeholder, use current market trends and statistics to support why you believe your sales strategies will be effective in use. 
• Utilize your marketing team: When creating your sales plan, you’ll want to get the marketing department’s input to align your efforts and goals. You should weave marketing messages throughout both your sales plan and pitches. 
• Discuss with your sales team: Remember to check in with your sales representatives to understand challenges they may be dealing with and what’s working and not working. You should update the sales plan quarterly based on feedback received from your sales team. 

When Should You Implement a Strategic Sales Plan? 

Does your organization currently not have a sales plan in place that is used regularly? Are you noticing your organization is in need of structure and lacking productivity across departments? These are definite signs you should create and implement a sales plan. 

According to a LinkedIn sales statistic , the top sales tech sellers are using customer relationship management (CRM) tools (50%), sales intelligence (45%) and sales planning (42%) .

Below are a few more indicators that you need an effective sales plan. 

To Launch a New Product or Campaign 

If you’re planning to launch a new service or product in six months, you should have a concrete marketing and sales strategy plan to guarantee you’ll see both short- and long-term success. 

The sales plan process shouldn’t be hasty and rushed. Take the time to go over data and competitor analysis. Work with your team to create objectives and goals that everyone believes in. Your sales plan should be updated formally on a quarterly basis to be in line with industry trends and business efforts. 

To Increase Sales

If your team is looking to increase revenue and the number of closed sales, you may need to widen and define your target audience. A sales plan will help outline this target audience, along with planning out both sales and marketing strategies to reach more qualified prospects and increase your sales conversion rate. 

Now that you’ve seen sales plan examples and tips and tricks, the next step after creating your sales plan is to reach those ideal sales targets with Mailshake . Connect with leads and generate more sales with our simple but effective sales engagement platform.

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The Sales Manager's Guide to Strategic Planning

Updated: February 18, 2021

Published: December 30, 2020

Have you ever felt like your sales team is doing an okay job, but you know they could be doing better? Or, alternatively, perhaps you're second-guessing some of your hiring decisions — could you have found a rep who would've sold more?

Fortunately (it's a good thing, we promise), this may be due less to the people you've hired and more to the guidance you've provided.

For instance, if you've previously handed your salespeople a list of potential customers and sent them on their way with "You've got this!" ringing in their ears, you might actually be inhibiting your team's growth potential.

On the other hand, if you provide them with a strategic sales plan that clearly outlines the company's goals — and a thoughtfully laid out system to get there — you can expect your salespeople to impress.

Here, let's dive into what a strategic sales plan is, plus how to make one for your own team.

What is a strategic plan?

If sales is a journey, your strategic plan is the roadmap you'll provide your team to help them reach their destination. It is one of the most important activities you will ever do as a sales manager because, without it, your sales team will have no direction and no instruction manual to follow in order to achieve their targets.

This roadmap allows the company to focus on long-term revenue through both the retention of existing customers and the acquisition of new customers. They are often created with investors and shareholders in mind.

What are the benefits of creating a strategic plan?

A strategic plan is essential because if none exists, your sales reps are left to their own devices, making uneducated decisions based on the information they have in the moment. Without knowledge of the company's long-term goals, you can't blame your reps for falling short — they're just working with what they have.

By creating (and following) a strategic plan, you:

• Create a "North star" for your business by establishing a sense of direction
• Allow your organization to be proactive instead of reactive
• Make your team more efficient and productive
• Increase profitability
• Provide baseline expectations your team needs to meet when/if your team hits unexpected challenges

The Elements of a Strategic Plan

This document is sometimes created quarterly, but more often yearly, and it includes several different elements. By answering these questions, you'll be able to create a robust strategic sales plan for your business. You don't have to do this alone. Instead, I'd urge you to collaborate with some of your top salespeople, who likely have unique insights to offer.

What did your business look like last year?

Before you can decide where you're going, you need to know where you've been. A few things to look at (though not all!):

• How much was sold?
• Who on your team closed sales?
• Who were the customers that purchased?
• Will they be back for repeat business?
• How long is your sales cycle?
• Which clients took up the most time vs who had the highest revenue?

What does the market look like?

This includes information about your specific industry and the other companies playing in the same arena. Has anything changed from past years?

What is your value proposition?

What makes your product the right solution for prospects' problems? What makes your company different than all the others who offer similar products or services? Now is a great time to do a SWOT Analysis to determine your:

• Opportunities

Be honest. Sugar-coating this exercise won't help you grow.

Who are you selling to?

This includes your target market as well as your buyer personas. Your answers from the prior year question will come in handy here. Knowing who buys your product is important. Knowing who takes up 80% of your time and only brings in 20% of your revenue is gold. Your buyer persona will tell you who your ideal client is, and who you should stay away from.

How much do you need to make?

What are your target revenue goals for the year? For the quarter?

How are you reaching them?

These are the strategies and tactics you will use to connect with your customers. They include:

• Marketing tactics to attract new customers
• Ways to grow existing accounts or bring back old customers
• Methods for leveraging existing customers for referrals

Your sales process should be noted here, as well as the prices you charge and any planned promotions.

Who is on your team?

Outline the structure of your team and clearly communicate who is responsible for what — and by when.

What resources exist?

What tools will your team have access to in order to reach their revenue goals. What type of support will they receive from you, other departments, and outside sources?

Keep in mind that even after the company's strategic plan is created, you will need to work with your individual salespeople to determine how they will meet their individual goals and create a clear plan for them to follow with check-ins and key performance indicators along the way. This will include:

• Their individual revenue goals
• How many sales that represents
• How many calls it typically takes to close those sales
• How much time they should spend on sales calls
• How to work with existing clients and past clients to increase their purchases and give referrals

Strategic Sales Templates and Examples

Like most things in business, there's no need to reinvent the wheel or start from scratch when there are wonderful examples to model your strategic plans after. Once you find one that fits your industry and your company's structure, you can tweak it to meet all of your needs.

Here are a few examples to review:

• A one page strategic plan
• SWOT Exercise
• Sales Strategy Blueprint

If you want your sales team and your business to thrive, creating an annual strategic sales plan is the best action you can take. With a specific destination and a clear path to get there, your salespeople will have the tools they need to succeed.

Don't forget to share this post!

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Sales | How To

How to Create a Sales Plan in 10 Steps (+ Free Template)

Published March 9, 2023

Published Mar 9, 2023

REVIEWED BY: Jess Pingrey

WRITTEN BY: Jillian Ilao

This article is part of a larger series on Sales Management .

• 1 Establish Your Mission Statement
• 2 Set Sales Goals & Objectives
• 3 Determine Your Ideal Customer
• 4 Set Your Sales Budget
• 5 Develop Sales Strategies & Tactics
• 6 Implement Sales Tools
• 7 Develop Your Sales Funnel
• 8 Create Your Sales Pipeline
• 9 Assign Roles & Responsibilities
• 10 Monitor Progress & Adjust Accordingly
• 11 Examples of Other Free Small Business Sales Plan Templates
• 12 Sales Planning Frequently Asked Questions (FAQs)
• 13 Bottom Line

Sales plans enable businesses to set measurable goals, identify resources, budget for sales activities, forecast sales, and monitor business progress. These all contribute to guiding the sales team toward the company’s overall strategy and goals. In this article, we explore how to create a sales plan, including details on creating an action plan for sales, understanding the purpose of your business, and identifying your ideal customers.

What Is a Sales Plan? A sales plan outlines the strategies, objectives, tools, processes, and metrics to hit your business’ sales goals. It entails establishing your mission statement, setting goals and objectives, determining your ideal customer, and developing your sales strategy and sales funnel. To effectively execute your sales plan, assign roles and responsibilities within your sales team and have metrics to measure your outcomes versus your goals and objectives.

Ten steps to creating an effective sales plan

Download and customize our free sales planning template and follow our steps to learn how to create a sales plan to reach your company’s revenue goals.

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Free Sales Plan Template

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💡 Quick Tip:

Once you’ve created a sales plan, give your sales team the tools to execute it effectively with robust customer relationship management (CRM) software.

Use a CRM like HubSpot CRM to help your sales team collaborate on deals, develop sales reports, track deals, and create custom sales dashboards

1. Establish Your Mission Statement

A mission statement summarizing why you’re in business should be part of your action plan for sales. It should include a broad overview of your business’ products or services and your brand’s unique selling proposition. For example, you wouldn’t say, “We provide customers with insurance policies.” Instead, you might frame it as “We provide customers with cost-effective financial risk management solutions.”

It’s essential to fully understand your unique selling proposition before creating a mission statement. This allows you to learn why you’re different from competitors in your industry. It also helps you determine how your unique proposition suits a niche market better.

Steps on how to create a unique selling proposition

For instance, using the same insurance example above, you may realize specific markets are easier to sell based on that selling proposition. Therefore, it’s a good idea to narrow in on your mission statement by saying, “We provide startup businesses with cost-effective risk management solutions.”

2. Set Sales Goals & Objectives

Once you have summarized why you’re in business in a mission statement, begin setting sales goals . Typically, business goals will include one year, but may also include three- or five-year projections.

Steps on how to set sales goals

Here are a few options for how to set sales revenue goals for your business:

• Set sales amount: You may have a specific amount in mind for a sales goal. For instance, you may determine that $200,000 is a reasonable sales goal based on prior sales and your company’s ability to generate new business.
• Desired profitability: First, calculate the total anticipated expenses for the set time period to find the break-even point. From there, you can calculate how much revenue your team needs to bring in to make a certain profit margin. For example, if annual operating costs are expected to be $100,000, and you want to make a 30% profit, your sales goal is $130,000.
• Projected sales forecast: Based on an industry-standard or estimates you attained by running a sales forecast, you may find it’s better to use a projected sales forecast as your sales goal.

Pro tip: Projecting sales can be challenging without a suitable sales forecasting model. Our free sales forecast templates help you create simple, long-term, budget-based, multi-product, subscription-based, and month-to-month business sales forecasts. Some customer relationship managers (CRMs) like Freshsales have sales goal-tracking functionalities that allow you to set and assign sales goals for your team.

Five-year sales forecast template example (Source: Fit Small Business )

Sales goal tracking in Freshsales (Source: Freshsales )

Sales goals must reflect new business revenue and sales from existing or recurring customers. Then, you must add specific sales objectives that identify and prioritize the sales activities your team needs to complete to meet sales goals. This creates an objective way to measure success in hitting goals at all levels: organizational, sales department, team, and individual sales rep, which is an essential part of sales management .

For example, imagine your total revenue goal is $200,000 in year two and $300,000 in year three. You then add an objective, such as stating you want your business’ revenue from existing customers to grow 15% in year three. This can be measured by evaluating your percentage of revenue from existing customers in year three compared to year two.

3. Determine Your Ideal Customer

Determining the ideal customer or target market is the next step of your business plan for sales reps. It may have been accomplished when you developed your mission statement, but also when you set your sales goals and discovered how broad your market needs to be to reach them. Describing your ideal customer helps dictate who you’re selling to and your selling approach.

One way to establish your ideal customer is by creating a series of unique customer profiles . Each profile specifies key demographics, behaviors, interests, job positions, and geographic information about one of your ideal buyer types. Based on your customer profiles, you can then develop more targeted marketing strategies for lead generation and nurturing to move leads through the sales process more efficiently and close more deals.

Pro tip: Making a customer persona can be challenging, especially if it is based on the wrong data or if you just focus on the demographics. Check out our article on creating a customer persona to help you define your company’s ideal buyer types and guide your lead generation and marketing activities.

4. Set Your Sales Budget

After establishing your objectives and identifying your ideal customer personas—and before developing your actual strategies and tactics—you must identify a sales budget to work with. It should include estimated expenses for salaries, travel expenses, and the cost of any software tools or service providers used to help with sales and marketing. While these are meant to be estimates, research and due diligence should be done to avoid financial errors.

One way to set your sales budget, particularly for software tools and services you may be interested in, is to create and issue a request for proposal (RFP). Issuing an RFP allows you to post a summary of your needs to solicit proposals on potential solutions. In addition to providing accurate budget estimates from various qualified vendors and contractors, it may also help you discover cost-effective or high-performing options you were previously unaware of.

5. Develop Sales Strategies & Tactics

A sales strategy explains how you plan to outsell your competitors and accomplish your sales goals. It defines specific, detailed tactics your team will use to pursue your sales goals. These may involve using Google Ads, cold calling, and drip email marketing campaigns as part of a lead generation strategy. Available strategies differ depending on your company’s resources, skill sets, sales operation, and product or service offerings.

Strategies and tactics should be personalized for your ideal customers based on their unique interests, behaviors, and the best ways to connect with them. For example, some customer profiles show your ideal buyer generally only makes purchases based on trusted referrals. In this case, you could implement a referral strategy that provides incentives to generate more customer referrals .

Plus, different sales strategies will be needed to acquire new business vs keeping existing customers. When selling to existing customers, for example, your strategy could include cross-selling tactics where additional products are recommended based on prior purchases. The short-term cross-selling tactics could require customer service reps to send 30 emails per week recommending a complementary product to existing customers.

For a new business strategy, sales reps might rely on emotional selling methods when using cold calling as a tactic. Instead of product features, cold calling scripts would be geared to evoke feelings that lead to buying decisions. Tactics could reflect the objective of having reps make 15 cold calls each week. They could use a script that opens with a story about how a purchase made a customer feel or how someone felt because they didn’t purchase the product.

Pro tip: Ensuring your strategies are properly executed requires excellent sales leadership and a healthy environment for sales reps to operate in. Our how-to guide for building a positive sales culture shows you how to create an environment that promotes high job satisfaction, low employee turnover, and profitability.

6. Implement Sales Tools

Your sales strategy template should reference the software, hardware, and materials you use to manage the sales operation and make each team member more efficient. One of the most notable tools to include is the customer relationship management (CRM) system . It allows your team to organize contact information, streamline sales tasks, and facilitate communication with customers and leads.

HubSpot CRM , for instance, makes it easy to organize information about leads, contacts, and deal opportunities. Additionally, from a HubSpot CRM lead profile, you can initiate a conversation with that contact by calling, emailing, or scheduling an appointment.

HubSpot CRM contact profile (Source: HubSpot )

CRMs are also used to monitor and report sales progress. For example, many have dashboards and functionality, such as alerts, which make it easy to identify where your team may be underperforming. These could also tell you which leads are most likely to convert and should be focused on. Sales information such as deals closed, revenue generated, and leads created can be presented in a detailed report .

These types of insights can also be shown on the CRM’s system dashboard . Pipedrive is an example of a CRM that has a customizable dashboard that displays both activity information and performance-based data. Activity data include emails sent, received, and outstanding tasks to be completed. Performance-based data, on the other hand, have deals lost or the average value of won deals.

Pipedrive’s customizable dashboard (Source: Pipedrive )

Other sales enablement tools can make your sales team more effective. These include voice-over-internet-protocol (VoIP) phone systems , lead generation platforms, email campaign tools, content creation platforms, and task automation software. These tools can be found within CRM software or through CRM integrations and standalone applications.

In addition to technology tools, sales and marketing templates should be used to streamline outreach initiatives. Scenario-based, premade sales email templates , for instance, allow salespeople to have an email already crafted for their specific situation.

Creating and storing business proposal templates in your CRM also streamlines the contact procurement and business proposal generation process . This way, whenever a prospect says they’d like to receive a quote or you’re responding to a request for a proposal, you already have a customizable template ready to go.

Pro tip: Effective cold calling scripts sales reps can use as a guide when placing calls to new leads is a tremendous sales tool to include in your action plan for sales. Get started using our guide for writing a cold calling script , which includes examples and free templates.

7. Develop Your Sales Funnel

Setting up a sales funnel within your sales strategy template lets you visualize the stages of the customer journey, from becoming aware of your business to buying from it. By creating and understanding the different statuses of your leads, you can track progress and determine how effective you are at converting leads to the next stages in the funnel.

Using a sales funnel with conversion rates also makes it easier for you to adjust your sales strategies and tactics based on how effectively you’re getting leads through the funnel. For instance, let’s say you have 100 leads in the awareness stage of the funnel. You decide to cold call 50 of them and write a sales email to the other 50 to qualify leads by setting up a product demonstration.

After each campaign, you find you were able to qualify seven of the leads that were cold-called and only two of the leads you had emailed. Based on these funnel conversion rates of 14% (7/50) from cold calling and 4% (2/50) from emailing, you would likely adjust your tactics to focus more on calling instead of emailing.

Do you need help creating a sales funnel for your business? Our guide to creating a sales funnel explains the step-by-step sales funnel creation process and provides free templates and specific examples.

8. Create Your Sales Pipeline

Once your sales process’ sales funnel stages are identified, develop the sales pipeline stages . These stages include your team’s sales activities to move leads through the funnel. For example, you need to get a lead from the sales funnel stage of brand awareness to show interest in learning more about one of your services. To do this, you could add a sales pipeline activity like setting up a demo or presentation appointment through a cold call.

Adding your sales pipeline to your sales strategy is essential because it describes all the activities your sales reps need to do to close a sales deal. CRM systems like Freshsales allow you to create and track the pipeline stages for each lead or deal within the lead record.

Funnel view of Freshsales’ deal pipeline (Source: Freshsales )

Listing each pipeline stage also helps you identify tools and resources needed to perform the activities for each stage. For example, if you use phone calls to initiate contact with or introduce a product to a lead, you could develop outbound sales call scripts for your team.

After the initial contact by phone, you may use email to follow up after a call and then nurture leads throughout the sales process. As part of your follow-up, create and automate a sales follow-up email template to get them to the next pipeline stage.

The sales funnel shows where a lead is in the sales process. The sales pipeline, on the other hand, lists activities needed to drive leads to the next stage in the sales funnel. Both should be used in your sales strategy when defining the repeatable steps required to generate leads and close deals. Check out our article to learn how to create a winning sales process with insights on both creating a sales process and measuring its success.

9. Assign Roles & Responsibilities

Regardless of the size of your business or sales operation, your business plan for sales reps should include the role and responsibility of each person in the sales team. Each role should have a name, such as someone being a sales development representative (SDR). There should also be a summary of their responsibilities, such as “the SDR is responsible for setting up sales appointments using the activities listed in the sales pipeline.”

Measuring the performance of any sales position is simple through key performance indicators (KPIs). Specific KPIs should be used to measure performance for each role and should be included in your plan. Below are some examples of KPIs that can be used by the members of the sales team and their respective responsibility:

• Sales development representative: Responsible for introducing products and services, qualifying leads, and setting up appointments for the account executive. Performance is measured by calls placed, emails sent, and appointments generated.
• Account executive: Responsible for nurturing qualified leads, delivering the sales pitch , sending quotes, and closing deals. Performance is measured by business proposals sent, the average time in the proposal consideration stage, deals closed, and deal closing rate.
• Customer service representative: Responsible for managing customer needs, handling billing, and managing service tickets by assisting customers. Performance is measured by customer satisfaction, retention rates, and total tickets resolved.
• Sales manager: Responsible for the entire sales operation or team for a specific region or product/service line. Performance is measured by job satisfaction rates of sales reps, pipeline and funnel conversion rates, team sales deals closed, and team revenue growth.

While assigning roles in your plan, a sales rep’s territory could be based on geography, industry, potential deal size, or product/service line, creating more specialization for better results. Our six-step process on proper sales territory management is an excellent resource for segmenting, creating, and assigning sales territories.

This section of the business plan is also a prime spot for individually setting sales quotas for each rep or team needed to hit your organizational sales goals. Sales quotas should be a specific KPI for that sales role and be set based on the experience, skill level, and resources of that individual or team. These quotas should also be based on your organizational, department, and team goals and objectives.

10. Monitor Progress & Adjust Accordingly

Once the strategic business plan is in motion, monitor its progress to make any required adjustments. For instance, while your sales operation is running, you may find certain sales tactics are working better than expected, and vice versa. Your sales goal template should account for using that tactic more, as well as any new sales tools, budgetary changes, new roles, and possibly even a new sales goal.

As in the earlier example, if you found that cold calling was significantly more effective than emailing, reduce or abandon the email method in favor of cold calling. You could also invest in sales tools especially useful for cold calling, such as power dialing using a voice-over-internet-protocol (VoIP) phone system, or hire additional staff to place calls. All of these will be part of your updated business plan.

Pro tip: Focusing on the big picture by creating, executing, and adjusting a strategic business plan is one of the most critical traits of an effective sales leader. For more insights on what it means to be a sales leader and how to become one, check out our ultimate guide to sales leadership .

Examples of Other Free Small Business Sales Plan Templates

Apart from our free downloadable sales strategy template, other providers have shared their version of a free strategic sales plan examples. Click on our picks below to see if these templates fit your business process better:

HubSpot’s free sales planning template helps users outline their company’s sales strategy. It contains sections found in most sales plans, as well as prompts for you to fill out your company’s tactics and information. These include company history and mission, team structure, target market, tools and software used, positioning, market strategy, action plan, goals, and budget.

HubSpot sales strategy template (Source: HubSpot )

HubSpot’s sales goals template with the mission, vision, and story of the company (Source: HubSpot )

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Asana’s free sales plan template helps organizations analyze their current sales process, establish their sales objectives, identify success metrics, and plan actionable steps. The sales business plan template is embedded within Asana’s platform, automatically integrating aspects such as goals and measuring them against results or sales performance.

Asana sales plan example (Source: Asana )

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Sales Planning Frequently Asked Questions (FAQs)

What is sales planning.

Sales planning is creating a document that outlines your sales strategy, objectives, target audience, potential obstacles, and tools to achieve goals within a specified period. This may include your daily, monthly, quarterly, yearly, and long-term revenue objectives.

What is included in a sales plan?

A sales strategy plan template typically includes the following key elements:

• Target customers, accounts, or verticals
• Stock-keeping units (SKUs)
• Revenue targets or forecasts
• Strategies and tactics
• Pricing and promotions
• Deadlines and directly responsible individuals (DRIs)
• Team structure and coordination
• Market conditions

What are the different types of strategic sales planning?

The type of strategic planning for sales that you choose for your team ultimately depends on different factors. These include your revenue goals, available resources, the ability and bandwidth of your sales team, and your personal commitment to your plans. Once you have determined the details of these factors, you can choose from these types of strategic sales planning:

• Revenue-based sales action plan template: This is ideal for teams aiming for a specific revenue goal. It focuses on in-depth sales forecasting, improvement of conversion rates, and closing more deals.
• Sales business plan based on the target market: This plan is best for businesses that cater to several markets that are different from each other. In this situation, you must create separate sales goal templates for enterprise companies and small businesses.
• Sales goals plan: This focuses on other goals such as hiring, onboarding, sales training plans, or sales activity implementation.
• New product sales business plan: This plan is developed for the launch and continued promotion of a new product.

Bottom Line

While any business can set bold sales goals, creating a sales plan outlines how your team will achieve them. By following the best practices and 10-step process laid out above, your sales goal template defines what your sales process will look like. It will help establish baselines for accountability and identify optimal strategies, tactics, and the tools needed to make your team as efficient as possible.

About the Author

Jillian Ilao

Jill is a sales and customer service expert at Fit Small Business. Prior to joining the company, she has worked and produced marketing content for various small businesses and entrepreneurs from different markets, including Australia, the United Kingdom, the United States, and Singapore. She has extensive writing experience and has covered topics on business, lifestyle, finance, education, and technology.

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SALES STRATEGY

The big picture on sales strategy.

Conceptualize, measure and understand the opportunities to improve your customer pipeline and journey.

SALES STRATEGY: "HOW DO WE GET MORE CUSTOMERS TO BUY OUR STUFF?"

WHAT DOES A SALES STRATEGY LOOK LIKE?

Sales is simply a series of interactions & conversations.

When you strip out all of the noise, from a customer's point of view, their journey to purchase is a series of interactions and conversations. A customer is trying to solve a problem, and in their journey to solve it, they may become aware of your potential solution, show interest by seeking more information, consider the solution versus other competitors, and hopefully convert into a customer and a loyal repeat customer.

These interactions could be through a company's website, app, online content, stores, salespeople, partners and distributors, and other customers. You can conceptualize this series of customer & company interactions in two ways. From the perspective of the customer, you can codify the interactions in a customer journey map. From the perspective of a sales team, you can conceptualize the interactions in a  sales pipeline.

The first step in developing a strong sales strategy is to abstract the performance of the sales pipeline by applying a series of longitudinal metrics to each stage of the pipeline. How many potential targets are there, suspects, prospects, customers, or repeat customers? How long do they stay in each stage? How many drop off in each stage? How valuable are they in each stage? How have the metrics evolved over time?

Like any process , if you can't measure it, it becomes challenging to improve it. High-performing sales teams automate much of this data through a well-utilized and updated sales CRM system. If your company can't systematically report on the sales pipeline, then developing the capability, infrastructure, and discipline to measure and improve the pipeline should be an initiative in your sales strategy.

TAKING SALES INSIGHT TO THE NEXT LEVEL

The 4 ways to grow sales.

There are four ways to grow sales through a customer pipeline:

• Increase Addressable Market - put more people through the mouth of the funnel
• Accelerate Deal Velocity - make each step/stage shorter for the customer
• Improve Stage Gate Success - have the customer say yes to the next step more often
• Increase Deal Size - upsell and focus efforts on the larger deals

Understanding how these four growth metrics evolved over time is a good starting point for diagnosing customer pipeline issues and opportunities.  These four growth metrics are outputs of the sales growth drivers, which we go into next.

THE 3 SALES GROWTH DRIVERS

Sales growth comes down to better customer interactions and conversations, more of them, along with a better value proposition and marketing . To make these things a reality, there are three main components to a strong sales strategy:

1. Improving the alignment between the target customer , the differentiated value proposition , marketing, and distribution

2. Incorporating corporate growth strategy initiatives in the sales strategy

3. Developing a strong sales team strategy to improve the sales process and interactions executed by the salespeople, infrastructure, and partners

1. DON'T PASS GO UNLESS YOU HAVE A KILLER VALUE PROPOSITION

Many CEOS misdiagnosis their weak sales by concluding, "it must be the sales team."  

A strong sales team is important, but the most important driver of sales is a killer value proposition that creates more value than the competition for target customers. Once you have a killer value proposition, then you need the right messaging, marketing, and distribution that clearly amplifies the value proposition to the target customers.

So, the first thing any sales strategy should address is to make sure there is a clearly defined and articulated target customer, a killer value proposition for the target customer, and impactful messaging, marketing, and distribution focused on the target customer. Alignment on a target customer will make everyone's efforts more focused, efficient, and effective, while differentiation will make customers say yes more often.

Seriously, don't overlook this point. Pretty much every company that grows for decades and becomes a leader in their industry has and continually improves a killer value proposition that creates more value than competitors for the target customers. It is the heart that makes the sales flow for any strong sales team.

Now, we often hear, "well, that isn't under my control."  Well, you better figure out how to influence it, because, without alignment and differentiation, the customer will more often than not choose not to do business with your company.

2. WHAT'S GOING ON WITH THE BIG PICTURE STRATEGY STUFF?

Hopefully, you have a killer value proposition and aligned marketing and distribution, now what? Well, you need to think through how the high-level corporate growth strategy is going to affect sales and the sales team. Is the company expanding into new markets , customer segments, and geographies? Are there new and improved products , services, and pricing ? Are there new distribution channels or marketing campaigns? While it may be a lot to think through, growth expansion initiatives can have a significant impact on sales and the sales team.

Now, a few words of caution. First, be careful not to go after too many options , which can quickly overextend the sales team and the entire company. Companies that fail often go after too many new markets , customer segments, and geographies at the same time. Inevitably, the ambitious agenda creates fragmented efforts, massive complexity , opportunity cost , and ultimately failure. Second, while sales leadership should have a sizeable role in shaping the corporate growth strategy, it should not lead the effort. We see too many companies that try to say yes to everything sales wants to do, which often leads to a lot of running in place and going nowhere. Successful companies have a strong and balanced leadership team stewarding the big decisions and execution around corporate growth strategy.

Growth strategy initiatives are significant inputs into the last part of sales strategy, which is the sales team strategy. The big question is how growth strategy initiatives will affect sales and the sales team. Is there a need for new processes, people, partners, and technology? What is the expected impact on sales, quotas, customer metrics, and pipeline dynamics? This is one of the reasons why sales strategy is so complicated since there are so many dimensions that ultimately need to be addressed by the sales team, with the ultimate goal of having better customer interactions and conversations and more of them.

3. WHAT THE HECK ARE WE GOING TO DO WITH THE SALES TEAM?

Now to the heart of sales strategy, which is the sales team strategy. Any team, including a sales team, is simply a collection of processes executed by people, infrastructure, and partners. And, strategy is simply the goals we choose and the actions we take to achieve those goals. So, sales team strategy comes down to the sales team goals and the portfolio of initiatives to improve the processes, people, infrastructure, and partners to a level necessary to achieve the goals.

Below are some options to focus those sales team strategy initiatives on. We'll go over the high-level framing of some of the strategic options .

GET THE PROCESS RIGHT AND THE SALES WILL FOLLOW

Everything every member of a sales team does is a process, whether acknowledged as one or not. Has your sales team documented their processes, measure them? If not, that is a great place to start.

There are four main levels of a sales process outlined below.

At the highest level is the sales team governance , which includes the processes that strategically manage the sales strategy, forecasting, opportunities, overall pipeline, and sales operations. It typically involves weekly or monthly pipeline reviews, quarterly business reviews, and annual strategic planning , budgeting, and forecasting. The better the governance , the better the accuracy of forecasts, sales strategy, performance, and understanding of cause and effect.

The next level of the sales process is the customer journey, which includes every aspect of the journey customers take through an organization's processes to discover, evaluate, purchase, and consume the company's services and products. Strategic initiatives typically target reducing customer effort (e.g., self-help, automation , digital enablement), leaning out the customer processes, and increasing the rate of success on prioritized pipeline stages.

The sales methodology is one of the most critical processes for a sales team. The sales methodology is the overall sales approach between sales team members and customers to drive deal velocity and success. Most sales books focus on sales methodologies, such as spin selling , solution selling , MEDDIC , key account selling , GAP selling , and many others. We'll go a little deeper and synthesize all those books into a handful of important questions to quickly qualify and accelerate a deal.

The last level of the sales process to solve for is the daily, weekly, and monthly activity at the team and individual levels, which typically includes the day-to-day activity management and reporting to drive productivity and deal velocity through the pipeline.

ANSWER THE BASIC QUESTIONS TO ACCELERATE & CLOSE DEALS

There are hundreds of good books on sales methodology, but most of the methodologies come down to answering the basic 5 Ws (who, what, where, why, when) and 1 H (how) questions of a deal to qualify, accelerate and close the deal.

Once again, sales growth is driven by better customer interactions and conversations, and more of them. Weaving these questions into customer interactions, and recording and addressing the answers will help deals get through the pipeline. If you don't have a strong sales methodology, then start developing one that asks and answers the basic customer questions necessary to get a deal done.

TAKE A HOLISTIC APPROACH TO THE PEOPLE PART OF A SALES TEAM STRATEGY

For many B2B companies, sales expense, in the form of salary and commission, is often their largest financial expense, making it especially important to elevate and realize the potential of salespeople and the collective sales team.

There are many questions to answer about the people part of a sales strategy, which all fall into the various categories of our people strategy framework:

• Org Design ( Mission , Corporate Strategy, Structure, Roles & Competencies)
• Employee Journey (Recruiting, Hiring, Onboarding , Development, Evaluation, Advancement)
• Culture (Comp & Benefits, Environment, Norms, Values )

For a complete overview, visit our entire section on organizational strategy , hr strategy - org design , and hr strategy - employee journey & culture . Below, we'll cover some of the more unique elements of sales team strategy.

WHAT SHOULD THE SALES ORG LOOK LIKE?

A challenging question that typically comes up is, "what should the sales org look like?" 

There is a lot of art and science in answering this question. Regarding the size of the sales org, utilize benchmarks on revenue productivity per sales team member and percent of sales spend to revenue. You should also analyze the span of control, where each manager should have 8-12 direct reports. You also need to solve for the right amount of levels to the org, the fewer, the better. Finally, there are the actual roles and accountabilities , which we'll get into a bit more next.

HOW SHOULD WE ORGANIZE THIS SALES TEAM?

For many sales teams, better customer conversations and interactions necessitate a high level of specialization to address the needs of specific customer segments , markets, geographies, or stages within the sales funnel. This specialization leads to sales teams organizing around one or more of these dimensions (customer segments, markets, geography , sales funnel stages). What dimensions to organize around is a function of the customer experience, specialization, economics, and complexity.

Many companies are constantly reorganizing their sales team from one dimension to another, such as reshuffling the team from a segment focus to a geographic focus. These reorganizations often fail, due to the ensuing chaos. Most existing sales teams have optimized and refined their multitude of internal and external processes based on their existing organizational dimensions. When a sales team reorg happens, a sales team has to reconfigure its processes, infrastructure, and partners. If the change management of the sales reorg isn't stellar, often the customer journey and sales team devolves into a bit of chaos.

THE LOW HANGING FRUIT OF A SALES TEAM STRATEGY

The adage goes "it's all about the people."   We like to expand that to it's all about the recruiting, hiring, onboarding, development, evaluation, and advancement of the people. Improving the employee journey is essential in any sales strategy. The first place to start is to establish best practices in recruiting and hiring. The lowest hanging fruit is typically increasing the number of candidates you recruit and interview while professionalizing the interview and hiring process with standard interview guides and scorecards, group and immersive interviews, and team decision-making .

When it comes to the rest of the employee journey , one of the most impactful exercises is to survey team members about their employee journey, which not only creates a baseline but also solicits good ideas while providing built-in buy-in to improvements. Furthermore, there are a ton of established best practices in each stage of the employee journey.

YOU GET WHAT YOU REWARD

Creating a sales strategy.

In developing a sales strategy, always keep in mind you are solving for two things: 1.  the goals the sales team will strive to achieve, and 2. the strategic sales initiatives necessary to achieve the goals.

Whether it takes a few days, a few weeks, or a few months, there are typically four steps in developing a sales strategy, which is:

• Generate insights into the sales pipeline, customer journey, corporate growth strategy, sales team, and overall alignment & differentiation.
• Develop opportunities on how the sales team can improve the processes, people, partners, and infrastructure.
• Prioritize the potential initiatives based on value & benefit versus cost & effort.
• Set the goals and roadmap of the portfolio of sales initiatives

Given the breadth of possible analyses, gaps, opportunities, goals, and initiatives, it is imperative to assemble the best possible internal strategy team to develop and execute a very focused and impact-oriented project plan .

STEP 1: GENERATE SALES STRATEGY INSIGHTS

In developing a strong sales strategy, there are five main areas to generate insights on 1. the sales pipeline, 2. the customer journey, 3. corporate growth strategy initiatives, 4. alignment & differentiation, 5. the sales team (processes, people, infrastructure and partners).

A focused set of hypotheses and analyses will generate a ton of insights, otherwise, a team can "boil the ocean," wasting precious time and resources on things that don't matter. Focus on answering the key questions below, utilizing some of the typical strategic analyses and tools. By doing so, the team will generate the big "aha" insights that will guide the entire strategy project.

STEP 2: DEVELOP SALES STRATEGY OPPORTUNITIES

Once you have foundational insights for the sales strategy, then you enter the "create options" phase, where you need to come up with and develop the improvement opportunities that will drive sales to the next level. This phase drives the overall value of the strategy, since the number and quality of options limits strategies. Make sure you solicit ideas from as many places as possible and get the most creative and knowledgeable people involved to push the thinking.

There is always the opportunity to improve the customer journey, internal sales processes, and cross-functional processes. The lean toolkit , automation , and digital strategies will help sprout and nurture the best ideas. Solicit ideas and feedback from the entire sales team. A simple survey with both structured and open-ended questions will do the trick. There are also hundreds of best practices to improve the maturity of the sales processes , methodologies, people, and infrastructure.

STEP 3: PRIORITIZE THE GREAT IDEAS

Hopefully, at this stage of the project, you have more improvement ideas than resources and budget to execute.  Now, we are in the prioritization phase of the project. Before diving into prioritizing the ideas, you first want to see how much you can simplify , rearrange and combine the ideas into some larger potential initiatives.

Now, we get to the fun and collaborative stage of decision-making. Utilize some sort of prioritization or decision matrix to problem solve and debate the potential value/benefit , and cost/effort of each initiative. Get the right leadership and stakeholders in the room to have this robust debate, and potentially have a few rounds to refine and improve the thinking. In the end, focus the strategy on those "no brainer" ideas that are high value/benefit and low cost/effort with a shorter time horizon (3 months to 1-2 years).  For the "big bet" initiatives, figure out the timing, budget, dependencies, etc., before making a decision.

One of the most difficult challenges for sales team leadership is deciding on the right portfolio of initiatives. The first part of this challenge is getting enough skilled talent mobilized to successfully execute the initiatives and change management . The second part of the challenge is understanding the amount of change the sales team can realistically handle.

Whatever your decision-making governance , by the end you should have a strong portfolio of initiatives, budgets, owners, timing, and a pretty clear idea of the potential impact on the core metrics of the sales team.

STEP 4: SET THE SALES GOALS, FINALIZE THE ROADMAP, AND EXECUTE

Strategy comes down to setting goals and executing the portfolio of improvement initiatives necessary to achieve the goals.  You should distill all of the strategic analyses, problem solving , collaborating, and decision-making into one page of sales goals and initiatives. Of course, there should be a lot more detail (e.g., project plans, resource plans, change management plans, budgets, spreadsheets) behind the one page. However, as you think about communicating the big sales strategy to upper management, the internal sales team, external stakeholders, and partners, one page is always best.

One last thought, invest the time, resources, and commitment to change management . The hardest part of executing any strategy is the necessary behavioral change at the individual level. Thinking through the change management framework for each initiative will pay dividends in driving the change you are seeking.

If you want to talk about your sales strategy with an experienced strategy coach, set up some time with Joe Newsum , a Mckinsey Alum, and the author of this content and website.

DOWNLOAD THE SALES STRATEGY PLAN PRESENTATION TEMPLATE

Download the 100-page Sales Strategy Plan PowerPoint Presentation . The fully editable and professionally designed deck will give you a jump start on your sales strategy and plan.

Other Sales Methodologies

Download strategy presentation templates.

168-PAGE COMPENDIUM OF STRATEGY FRAMEWORKS & TEMPLATES 186-PAGE HR & ORG STRATEGY PRESENTATION 100-PAGE SALES PLAN PRESENTATION 121-PAGE STRATEGIC PLAN & COMPANY OVERVIEW PRESENTATION 114-PAGE MARKET & COMPETITIVE ANALYSIS PRESENTATION 18-PAGE BUSINESS MODEL TEMPLATE

JOE NEWSUM COACHING

EXECUTIVE COACHING STRATEGY COACHING ELEVATE360 BUSINESS TRANSFORMATION STRATEGY WORKSHOPS LEADERSHIP STRATEGY SURVEY & WORKSHOP STRATEGY & LEADERSHIP TRAINING

THE LEADERSHIP MATURITY MODEL

Explore other types of strategy.

BIG PICTURE WHAT IS STRATEGY? BUSINESS MODEL COMP. ADVANTAGE GROWTH

TARGETS MARKET CUSTOMER GEOGRAPHIC

VALUE PROPOSITION PRODUCT SERVICE PRICING

GO TO MARKET DISTRIBUTION SALES MARKETING

ORGANIZATIONAL ORG DESIGN HR & CULTURE PROCESS PARTNER

EXPLORE THE TOP 100 STRATEGIC LEADERSHIP COMPETENCIES

TYPES OF VALUE MARKET ANALYSIS PROBLEM SOLVING

OPTION CREATION ANALYTICS DECISION MAKING PROCESS TOOLS

PLANNING & PROJECTS PEOPLE LEADERSHIP PERSONAL DEVELOPMENT

How to Create a Sales Plan: Tips, Examples & Free Sales Plan Template

Tactics and strategies are great. But when you create a sales plan, you set a clear path to success, with each step mapped out ahead of you.

The Internet is full of people who will tell you all about the success they’ve found from their strategies, whether it's personalizing a newsletter subject line or changing the color of the 'Buy Now' button.

But, news flash—these tips and tricks aren’t actual sales strategies .

To create real, lasting growth for you and your company, you need to create your own grand strategy. And that starts with a solid sales plan .

So, what’s your plan? How do you build it (and stick to it)?

We’re about to take a deep dive into sales plans. By the end of this guide, you’ll be completely equipped to win the fight for business growth. And we can't recommend it enough—grab our free sales plan template here in the Sales Success Kit today:

GET THE SALES SUCCESS KIT →

What is a Sales Plan? (And What Makes for Successful Sales Planning?)

Armed with the information you'll compile within your sales plan, you can quickly identify any upcoming problems, sales droughts, or opportunities—and then do something about them.

If done correctly, the right sales plan template empowers you to spend even more time growing and developing your business, rather than responding reactively to the day-to-day developments in sales.

Sound exciting? Let’s jump right in.

Download Your Free Sales Plan Templates Today

Want to build your own sales plan template that'll clarify your business plan and accelerate your growth? Grab the Sales Success Kit , including...

...and more to help you set up strategic sales planning and quotas for your team.

Want to stand out in the competitive market? Explore the insights of challenger selling .

What’s in a Sales Plan? 6 Elements Every Sales Plan Needs

In basic terms, a sales plan template includes:

• Sales forecasting and goal-setting
• Market and customer research
• Prospecting and partnerships

Each part of the sales plan naturally works itself into the next, starting with your high-level goals, then considering market factors, and finally looking at who you know, and how to find more prospects to help hit your sales goals .

Here are the key elements to include in your plan:

1. Mission Statement

What gets your sales reps out of bed in the morning? What’s the clear mission that pushes your team to keep fighting for that win?

Your mission statement is a concise statement of the ‘big picture’—the main idea and goal you want to achieve. Think about your company mission and how the sales team forms part of that overarching goal.

2. Sales Goals and Revenue Targets

A sales plan must include achievable sales goals and the targets your sales reps will be working to reach. Use previous years' results to tell you what's reasonably possible for your team to do. Include specific metrics and KPIs , how these are performing currently, and what you plan to do to improve them.

This may also include information about your product’s pricing , planned discounts, and how your team can focus on the right customers to get the most revenue possible. Link these sales goals to the business goals your company is working to achieve.

3. Analysis of the Target Market

Your plan should clearly identify your ideal customer profile and information about the target market and demographic you plan to sell to. Are you breaking into a new market? Are you targeting small business or enterprise customers ? Give a concise description of your target audience and the stakeholders you’ll need to sell to.

4. Sales Strategy Overview and Methods to Reach Target Customers

This should include a brief overview of the customer journey , pain points , and how your salespeople will engage and follow up with new prospects throughout their journey to purchase. You'll likely outline specific sales activities you'll focus on, such as improving referral numbers, testing new cold-calling email strategies, or dipping your toe in social selling.

You may also include information about the marketing strategy and lead generation methods used to gather new leads and how sales managers will support the team.

5. Use of Resources and Sales Tools

How much does it cost your team to close a new deal? What is your budget for the sales team, or for sales tools ?

Inside your plan, list the resources you have available to you, and how you plan to use them during the year. This includes monetary resources, as well as human resources.

Next, show how your resources will be used. For example, how much will you spend on sales tools? Which CRM software is your team depending on? Briefly explain how you plan to use each tool and why you’ve allocated resources in that way.

6. Sales Team Structure

The structure of your sales team includes which reps are available during what times of the year, their specialties and skills, and where they focus in the sales process .

Also, include information about the sales managers, their teams, and the incentives you offer your reps.

The Benefits of Sales Planning: Why You Need a Sales Plan

Creating a sales plan from scratch can be daunting, even with the right sales planning template. So, why should you have your sales strategy written down and ready to act on?

Let’s talk about the benefits of sales planning to attract new business and grow your market share.

Clear, Time-Bound Goals Help You Reach Revenue Targets

There’s a reason they say, “A goal without a plan is just a wish.”

If you want your sales team to execute on and accomplish your sales goals, you need to have a plan in place. When targets are linked to specific timeframes and actions, your whole team will see how their individual work is involved in reaching your sales goals.

Prioritize Time and Resources

Without a specific action plan in place , your team won’t be able to prioritize their time with the right sales tactics and strategies to hit their targets.

With a clear outline of the tactics that bring the most significant ROI for your team, each rep can get the best results for the time they spend selling.

Clear Action Plan to Reach Your Goals

With an action plan in place, each team member knows what they’re supposed to be doing, and why they’re doing it. This keeps them motivated and helps them see how their individual efforts make a difference.

4 Types of Sales Plans (How to Choose Which Planning Style is Right for Your Sales Team)

It’s difficult to templatize a good sales plan since every plan is unique to the business and team it applies to. So, what are some examples of the types of sales plans you might create, and how can you choose between them?

• Revenue-based sales plan: If you’re aiming for a specific revenue goal, this type of sales plan will be focused on in-depth sales forecasting and specific actions to improve conversion rates and close more deals.
• Sales plan based on the target market: If you’re selling to vastly different markets, you may want to create a different sales plan based on the market you’re targeting. For example, your sales plan for enterprise companies would differ from your sales plan for selling to SMBs.
• Sales goals plan: A plan that’s focused on goals (other than revenue) may include hiring and onboarding, sales training plans, or plans to implement a new type of sales activity into your process.
• New product sales plan: When launching a new product, it’s a good idea to develop a specific business plan around its launch and continued promotion. This plan may include finding and contacting strategic partners, building a unique value prop in the market, and creating new sales enablement content for the team to use when selling this product. This type of sales plan can also apply to launching new features in your SaaS product.

How to Choose the Right Sales Planning Style

Ultimately, this will depend on factors such as:

• Your revenue goals
• The resources at your disposal
• Your sales team’s abilities and bandwidth
• Your personal commitment to seeing this plan through

When you’ve determined who is involved in sales planning, how committed they are, and the resources you can use to make this plan happen, you can start building your own sales plan.

9 Steps to Create a Sales Plan to 10x Your Sales Team’s Results

It may seem like a lot of work to develop a sales plan at this point. But once you do, you’ll be in a place to take your sales (and brand) to the next level.

Let’s break down this process, step-by-step, so you can start achieving greater results.

1. Define Your Sales Goals and Milestones

With a sales plan, we begin at the end: an end goal.

Start by choosing the sales metrics that matter most to your overall business. This could be:

• Annual or monthly recurring revenue (ARR or MRR)
• Retention or churn rates
• Average conversion time
• Average conversion rate
• Customer lifetime value (CLV)

It doesn’t matter so much which metric you choose —the important point is that it can tell you whether your work has succeeded.

Next, look at last year’s forecast and results . Were you being realistic? How did sales revenue increase annually? How does that compare your company to the industry standards? Use this information to determine what realistically you can bring in based on the size of the market, your company goals, and the experience and resources available to your sales team .

After setting clear sales goals, it’s time to set milestones . This involves breaking that big number down into smaller expectations with strict deadlines. These should challenge and motivate your sales team , without being so difficult they kill morale.

Lean on your sales team during this process. After all, they’re in the trenches with you and probably have the best knowledge about your customers. Learn about what they do during the workweek to close deals. Ask how much they’re currently doing, and how much bandwidth they have to do more. This will give you a real, frontline take on what goals and milestones to set in your sales plan template.

Finally, create specific targets with clear deadlines . For example, to achieve a sales goal of increasing revenue by 15% YOY, you might set the milestone of increasing your customer base by 20%, or increasing sales by 50% for a specific product.

Brought together, these milestones inform and support your overall sales plan, giving you a clear, actionable workflow to hit your overall goals for the year.

2. Clearly Define Your Target Market or Niche

You need to know the market you’re in and the niche you’re going to occupy so you can properly position your business for growth.

What’s a business niche? It’s more than just what your business specializes in—a niche is the space your business occupies, with your products, content, company culture, branding, and message. It’s how people identify with you and search you out over the competition.

As serial entrepreneur Jason Zook explains: “ When you try to create something for everyone, you end up creating something for no one. ”

Don’t do that.

Instead, start by looking at a niche and asking yourself these questions:

• How big is the market?
• Is there a built-in demand for what you're selling?
• What’s your current market position?
• Who are your competitors? What are their strengths, weakness, opportunities, and threats?

If you’re stuck, start by going back to your own strengths . List out your strongest interests and passions. Pick a field where the odds are already in your favor—where you have a proven track record, more expertise to offer, an extensive contact base, and people who can provide you with intros.

These kinds of strategic advantages will help you clarify your buyer persona and amplify the results of your planning.

Start with one product in one niche—you can always branch out to a complementary niche later. Sell beautiful, handcrafted tea cups? How about a booming doily business? Or customizable teaspoons?

A niche doesn’t limit you. It focuses you.

3. Understand Your Target Customers

Chasing the wrong customers will only waste your time and money, so don't allow them to sneak into your sales plan.

Your best customers are the ones that are successful with your product and see the ROI of it. Talk to them, and find out what they have in common.

While defining ideal customers depends on your company and market, here are some basic characteristics you’ll want to identify:

• Company size (number of employees, number of customers, yearly revenue)
• Size of the relevant department
• Geographical information
• Job title of your POC
• Buying process
• The goal they’re trying to achieve with your product or service

Also, don’t forget to think about whether they will be a good ‘fit’. If this is a long-term relationship you’re developing rather than a one-night stand, you want to ensure you speak the same language and share a similar culture and vision.

Use this information to build out an ideal customer profile . This fictitious organization gets significant value from using your product/service and provides significant value to your company. A customer profile helps you qualify leads and disqualify bad-fit customers before you waste time trying to sell to them.

Once you know the type of company you want to target with your sales team, it’s time to get inside their head. Start by hanging out where they hang out:

• Are they on social media? What’s their network of choice?
• Are they members of any Facebook or LinkedIn groups?
• Can you answer industry questions for them on Quora or Reddit?
• What podcasts do they listen to or what resources do they read?

Get in your customers’ heads and you’ll be in a much better position to sell to them.

GET THE IDEAL CUSTOMER PROFILE KIT →

4. Map Out Your Customer’s Journey

The next part of an effective sales plan must address how that ideal customer becomes your customer. Do this by mapping out their journey, including actions and events during the different stages of the sales funnel :

• Consideration

Conduct a customer survey , or chat directly with your current, happy customers to gather valuable sales planning insights. Ask them:

• When you became a customer, what did you want our product to do for you?
• What features were important to you? Why?
• What was your budget?
• How were you solving this problem before using our product?

To fully understand their journey as a customer, you can also ask about past buying experiences:

• When was the last time you bought something similar?
• Was that a good or bad experience? Why?
• What was the decision-making process like?
• How did you evaluate different offers?
• Which factors made you choose that particular solution?

Once you’ve identified the awareness, interest, and consideration stages, let your prospects and new customers build the rest of their roadmap by asking them: ‘what’s next?’

"What needs to happen to make you a customer?"

If, for example, they say they’ll have to get approval from the VP of Finance. Ask:

"Ok, and let's say he agrees that we're the right fit, what's next?"

We call this the virtual close , a way to put your prospect in a future-thinking state of mind that makes them imagine buying from you. Asking this question to several high-quality prospects will tell you those final few steps in the customer journey until they’ve signed on the dotted line.

Finally, piece together the post-sale journey. Once a prospect becomes a customer, what’s next? How do you enable them to use your product and be successful with it? What happened to create your most loyal customers? Understanding this piece of the sales process is essential to managing and increasing customer retention .

5. Define Your Value Propositions

You know your customers. You know their journey. Now, define where you fit in by looking at your competitive advantage . Fully articulating what sets you apart from the competition is a crucial element of your sales plan template.

Start by asking a few simple questions:

• Why do customers buy from us?
• Why do customers buy from our competitors and not us?
• Why do some potential customers not buy at all?
• What do we need to do to be successful in the future?

Remember that customers buy benefits, not features. When describing your value proposition , it’s easy to get caught up in talking about you. What you’ve made. What you do. Instead, flip the script and talk about what your product will do for your customers . A strong competitive advantage:

• Reflects the competitive strength of your business
• Is preferably, but not necessarily, unique
• Is clear and simple
• May change over time as competitors try to steal your idea
• Must be supported by ongoing market research

For example, the competitive advantage of help desk software has nothing to do with its social media integrations and real-time ticket tracking. It’s the fact that it allows its customers to focus on creating a great customer experience.

Here’s the point: Focus on value, not features in your sales plan template.

Your competitive advantage will inform everything your company does moving forward, from marketing to product development. It’s a great example of where sales can influence the development of a product and the direction of a business.

6. Organize Your Sales Team

The way your sales team is organized can enable them to better serve their customers and bring new revenue into your business faster.

Here are three basic structures for your sales team :

• The island: Individual reps work alone.
• Assembly line: Each sales rep is assigned a specialized role such as lead generation, SDR (qualifier), Account Executive (closer), or Customer Success (farmer).
• Pods: Each sales rep is assigned a specialized role in a pod, or group, that’s responsible for the entire journey of specific customers.

Think about the strengths and weaknesses of your sales team members, and how they will truly thrive as part of the team.

7. Outline the Use of Sales Tools

Now it’s time to think about the tools you’re using. Building out your sales stack takes time and effort, but listing out that stack in your sales plan will help you avoid getting caught up with new tech that may or may not help your sales team.

Basically, you’ll need tools for these areas to cover all aspects of the sales process:

• CRM software (like Close )
• Lead generation and prospecting tools
• Internal communication software
• Engagement and outreach tools
• Documentation software
• Sales enablement stack

Think about how all of your sales tools work together through integrations and where automation comes into play to save your team time, and how you'll drive CRM adoption across your team members.

8. Build a Prospecting List

A prospect list is where we take all the theory and research of the last few sections of our sales plan template and put them into action.

At its core, a prospect list is a directory of real people you can contact who would benefit from your product or service. This can be time-consuming, but it's essential for driving your sales plan and company growth.

First, use your ideal customer profile to start finding target companies:

• Search LinkedIn
• Check out relevant local business networks
• Attend networking events and meetups
• Do simple Google searches
• Check out the member list of relevant online groups

Target up to 5 people at each organization. Targeting more than one individual will give you better odds of connecting by cold email outreach as well as a better chance that someone in your network can connect you personally.

Remember, this isn’t just a massive list of people you could sell to. This is a targeted list based on the research you’ve done previously in your sales plan.

Once you have your list, keep track of your leads and how you found them using a sales CRM. This will keep historical context intact and make sure you don’t overlap on outreach if you’re working with teammates.

9. Track, Measure, and Adjust As Needed

Just because you’ve made a solid sales plan template to follow, doesn’t mean you get to sit back and watch the cash roll in.

Remember what Basecamp founder Jason Fried said about plans:

“A plan is simply a guess you wrote down.”

You’re using everything you know about the market, your unique value, target customers, and partners to define the ideal situation for your company. But yes, try as we might, very few of us actually see anything when we gaze deep into the crystal ball.

Instead, remember that your sales plan is a living, breathing document that needs to account for and adapt to new features, marketing campaigns, or even new team members who join.

Set regular meetings (at least monthly) to review progress on your sales plan, identify and solve issues, and align your activities across teams to optimize your plan around real-world events and feedback. Learn from your mistakes and victories, and evolve your sales plan as needed.

Create a Strategic Sales Plan to Grow Your Business

You’ve just discovered the basics—but I’ll bet you’re ready to go beyond that. Here are some final ideas to take your sales plan from a simple foundation to a strategic, actionable one.

Avoid Moving the Goalpost

Avoid making adjustments to the goals outlined in your sales plan—even if you discover you’ve been overly optimistic or pessimistic in your sales planning. When you're developing your very first sales plan template, it's natural to be wrong in some of your assumptions—especially around goals and forecasting .

Instead of letting it get you down, remember your plan serves as a benchmark to judge your success or failure. As you see places where your assumptions were wrong, carefully document what needs updating when it's time to revise your sales plan.

Invite Your Others to Challenge Your Sales Plan

Never finalize a plan without another set of eyes (or a few sets.) Get an experienced colleague—an accountant, senior salesperson, or qualified friend—to review the document before solidifying your sales plan.

Your sales team is another strong resource for reviewing your sales plan. Ask their opinions, give them time to think about how it relates to their daily work, and agree on the key points that go into your sales plan.

Set Individual Goals and Milestones for Your Sales Team

We talked about creating milestones for your business, but you can take your sales plan to the next level by setting individual milestones for your sales team as well.

These individual goals need to consider the differences in strengths, weaknesses, and skills among your salespeople.

For example, if someone on your team is making a ton of calls but not closing, give them a milestone of upping their close rate . If someone’s great at closing but doesn’t do much outreach, give them a milestone of contacting 10 new prospects a month.

Doing this will help your individual reps build their skills and contribute to their company and career growth.

Ready to Hit Your Sales Goals?

In most sales situations, the biggest challenge is inertia. But with a solid, detailed sales plan and a dedicated team with clear milestones, you’ll have everything you need to push through any friction and keep on track to hit your goals!

All jazzed up and ready to put together your own sales plan? Download our free Sales Success Kit and access 11 templates, checklists, worksheets, and guides.

They're action-focused and easy to use, so you can have your best sales year yet.

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10 Free Sales Plan Templates for an Effective Sales Strategy

Praburam Srinivasan

Growth Marketing Manager

February 15, 2024

Every sales team wants to win more leads and close more deals. But how do you make that happen? With a solid sales plan, of course! 

A sales plan gives your team a way to focus on your goals while taking only the necessary steps to get there. It has everything you need to win, which means it’s often a comprehensive guide—and that takes time.

And we’re guessing you’re already pressed for time. ⏲️

Fortunately, creating a plan doesn’t have to be complicated—with the right template, you can simplify the process.

That’s why we’re sharing this list of the best sales plan templates. Not only are these sales strategy templates absolutely free but they’ll also save you time so you can start closing those deals faster. ⚡

What Is a Sales Plan and Why Create One?

1. clickup sales plan template, 2. clickup sales and marketing plan template, 3. clickup sales strategy guide template, 4. clickup sales pipeline template, 5. clickup sales kpi template, 6. clickup b2b sales strategy template, 7. clickup sales calls template, 8. word sales plan template by business news daily, 9. word sales plan template by templatelab, 10. excel sales plan template by spreadsheet.com.

A sales plan is your roadmap for how to make sales effectively. Think of it in the same way that a business plan guides the strategy for your company or a marketing plan sets out how you’ll find, reach, and serve your ideal customers. 

A good sales plan sets out your sales goals , objectives, and sales activities. It considers your target audience, brand, products, services, and needs—and covers which sales tactics and strategies you’ll use to close deals, as well as which metrics you’ll use to measure success. 

Your sales plan is a practical plan that outlines who’s responsible for what, the resources you’ll need, and the overall goals you’re working toward. Without one, your sales team will feel lost and struggle to connect with your customer base.

With a strategic sales plan, though, the sales manager and the entire team will know exactly what you’re trying to achieve and the steps needed to get there. 📚

How to choose the best sales plan template

There are so many different sales plan templates out there. Some are designed for specific niche audiences, while others are more generic and easier to customize. How do you know which is the right template for you?

When you’re thinking about using a sales plan template, consider the following: 

• Ease of use: Is the template easy to use? Will everyone in the team structure and sales planning process be able to understand it fully?
• Customization: Can I personalize the template to match my sales goals?

• Collaboration: Can my sales team work on this template together?
• Integrations: When I create a sales plan, can I integrate this template with other aspects of my sales pipeline or workflow, like task management?
• Artificial intelligence: Can I use a built-in AI writing tool or copywriting tool to help me complete the template? Are there automation features that speed up the process?
• Platform: Which sales app is this template for? Do I have it already, or should I invest in it? What’s the pricing like?

Asking yourself these questions will help you figure out what your needs are, so you can then choose a template to match. 

10 Sales Plan Templates to Help You Close Your Next Deal

Now that you have a better idea of what you’re looking for, let’s explore what’s out there. Take a look at our hand-picked selection of the best sales plan templates available today for Microsoft Word and sales enablement tools like ClickUp.

Smart sales teams use a sales plan to map out their route to success. The best sales teams use the Sales Plan Template by ClickUp to simplify the process and ensure they don’t leave anything out.

This template is designed with all the structure you need to create a comprehensive sales plan that can drive results. Use this template to set SMART (specific, measurable, achievable, relevant, and time-bound) business goals; plan strategies and tactics; and organize all your sales ideas in one place.

The list-style template is split into sections that cover the executive summary all the way through to specific tactics and strategies. Beneath this, you can arrange tasks and subtasks, and see the progress at a glance. View task titles, deadlines, who’s responsible, approval status, and a visual progress bar.

Use this template if you want to consolidate all your sales tasks and initiatives in one area. Add your sales tasks and tactics, then tag team members so you can see what’s happening and hold everyone accountable. ✅

While sales and marketing teams often work independently, sometimes it’s useful to collaborate on shared goals. With the Sales and Marketing Plan Template by ClickUp , you can organize and run your sales and marketing operations from one location.

Our collaborative template makes it easy to set sales and marketing goals and objectives, visualize your tasks, work together on sales and marketing campaigns, and track your results in real-time. View the status of your sales and marketing projects, adjust your plans, and monitor your key performance indicators (KPIs)—all from one view.

This sales and marketing plan template allows you to split your tasks into sections. The examples in the template include revenue goals, competitive analysis, and action items, but you can customize these to match your needs exactly.

View tasks beneath these categories to see at a glance whether there are any roadblocks when a task is due, and who is responsible for it.

Add this template to your collection if you want to work more collaboratively with your marketing team—especially on preparing assets for sales calls or outreach programs. 📞

Before you can plan your sales tactics, you first need to decide what your overall goals are. The Sales Strategy Guide Template by ClickUp is your go-to resource for determining your approach.

This sales process template explains the benefits of having a well-defined approach and gives you a central place to create, review, and store your own. Everyone on your team can then access your sales strategy guide to help them understand what to do when prospecting and closing deals.

Our sales goals and strategy guide template is presented in a document format. Some sections and headings allow you to split your guide into different areas, making it easier to read and understand.

Use the prompts to fill out your own strategy guide details like your target market, sales strategies, and how you’ll monitor progress.

Use this sales strategy guide template to create a resource for your team. Make it the only destination for everything your sales reps need to know to execute an effective sales plan. 📝

Sales strategies are a must-have for any great sales team, but beyond that, you need a way to record and monitor specific tasks or initiatives. That’s where the Sales Pipeline Template by ClickUp comes in handy whether you need a visual into sales forecasting or your specific sales goals.

This sales pipeline template gives you one place to store all your daily sales-related tasks. With this template, it’s easy to work toward your sales goals, track leads, map out each step of the sales process, and organize all your tasks in one place.

You can view a task’s title, assignee, status, due date, complexity level, start date, and department—or customize the experience with your own custom fields. 

With ClickUp’s Sales KPI Template , you and your team can create and manage goals surrounding your sales initiatives. See instantly what’s in progress and when it’s due, alongside the task’s impact level.

This allows you to identify high-priority tasks to focus on and to react quickly if it looks like there’s a roadblock.

This sales KPI template includes:

• Custom Statuses: Create tasks with custom statuses such as Open and Complete to keep track of the progress of each KPI
• Custom Fields: Utilize 15 different custom attributes such as Upsell Attempts, Value of Quotes, Product Cost, No of Quotes by Unit, Repeat Sales Revenue, to save vital KPI information and easily visualize performance data
• Custom Views: Open 4 different views in different ClickUp configurations, such as the Weekly Report, Monthly Report, Revenue Board per Month, and Getting Started Guide so that all the information is easy to access and organized
• Project Management: Improve KPI tracking with tagging, dependency warnings, emails, and more

This template gives you a simple way to see which tasks are complete or in progress, so you can monitor the progress of your project and crush your sales KPIs. 📈

While there’s not a huge difference in the way we market to business-to-business (B2B) or business-to-consumer (B2C) customers these days, it’s still useful to have specific templates for niche needs. If you’re driving sales in the B2B space, you need the B2B Sales Strategy Template by ClickUp .

Like our first sales plan template, this one gives you space to communicate your sales objectives and revenue targets, but it also introduces other areas—like market research, stakeholder analysis, customer relationships, buyer persona, and customer pain points. 

This document-style template is highly customizable so you can make it match your brand style and sales approach. Fill in each section and use the supplied prompts to complete your B2B sales strategy document even faster. 

Add this template to your collection if you’re working in B2B sales and want to approach your process in a more organized way. Use the template to build a strong sales strategy, then share it with the rest of your sales team so they know how to execute against your sales and company goals. 🎯

ClickUp’s Sales Calls Template is designed to streamline the sales process, from tracking contacts and calls to managing sales opportunities.

The template includes custom statuses for creating unique workflows, ensuring that every call and client interaction is accounted for. It also provides an easy-to-use Sales CRM to manage and track leads, visualize sales opportunities in the sales funnel, and keep all contacts organized.

With additional features like the Sales Phone Calls SOP Template, sales professionals can empower their teams to make every call count and close more deals. ClickUp’s Sales Calls Template is a versatile solution for sales teams, aiding in everything from daily calls to long-term sales forecasting.

We’re big advocates of using ClickUp as the go-to place to store everything about your sales workflow, but if you’re limited to using Microsoft Word or Google Docs, then this template is a great option.

This sales business plan template has sections for your executive summary, mission statement, target customers, sales targets, benchmarks, and more. Each section has useful prompts to guide you on completing your new sales plan.

Use this template if you’re tied to using Microsoft Word and want a comprehensive guide on how to create your own sales plan or sales strategy. 📄

If you want a free sales plan template or want to choose from a variety of options, this collection of Word templates by TemplateLab is a good place to do that.

There’s a wide range of options available including sales process plans, lead generation plans, sales action plans, and sales report templates . Each template works with Microsoft Word, and you can customize the look and feel to match your brand or your sales goals.

Use this resource if you prefer to see a range of templates on one page, or if you’re not sure exactly what you’re looking for until you see it. You can easily set your sales goals and the action steps needed to achieve them. 📃

Successful sales strategies need to be integrated with other teams—like your marketing department—to ensure your sales objectives are clear and possibly align with the overall marketing strategy too. Choose your specific sales goals, set revenue targets, and describe everything in detail with these Word sales planning and sales process templates.

The Excel Sales Plan Template by Spreadsheet.com is a comprehensive and user-friendly tool designed to assist businesses in developing effective sales strategies and managing their sales activities.

T his template is crafted with the aim of providing a structured framework for sales planning, enabling organizations to set clear objectives, track performance, and optimize their sales processes.

Reach Sales Goals With Free Sales Plan Templates

A strategic sales plan makes it easier to achieve your goals. Give your team the guidance and support they need with the help of a well-crafted free sales plan template.

If you’re considering making even more improvements in how you work, try ClickUp for free . We don’t just have incredible sales process templates: Our range of features and AI tools for sales make it easy for you to optimize and run your entire sales funnel and CRM system from one place. ✨

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Create a sales plan: tips and templates

Posted May 31, 2023

By Serena Miller

Editor, Sales Best Practices at Outreach

The sales world is ever-changing. Customer demand and expectations, market conditions, technological advancements, evolving techniques, shifting employee demographics, and more threaten an organization’s ability to stay ahead of the curve and be successful.

Simply improvising in the face of change isn’t an adequate strategy to ensure your team will meet their goals. While flexibility is a vital quality for any great sales team, proper planning is crucial for reaching your goals consistently and predictably. 

A strong sales plan can help your team boost alignment and collaboration, better understand competitors and the broader market, effectively analyze performance, and improve future outcomes.

Let’s explore some important elements of sales plans, including key process steps and elements, real-world examples, tips and tricks for getting it right, and the template you’ll need to get started.

• What is a sales plan?
• Key elements of a sales plan
• Examples of strategic sales plans
• Tips for creating an effective sales plan
• Sales plan templates

What is a sales plan? 

A sales plan is a document that outlines your specific objectives, challenges, strategies, and target audience. It’s a sales-specific illustration of exactly what steps your team will take to succeed. While a business plan lays out your organization’s broader goals, a sales plan maps out how you’ll actually achieve them.

What are the benefits of a sales plan

Effective sales plans help organizations align their sales and marketing teams and avoid conflicting efforts. It’s an essential part of a strong sales management process because it reduces distractions and helps managers and sellers focus on selling to the right prospects at the right time. When used as an ongoing process, sales planning enables teams to track their progress, boosts rep motivation, and reduces wasted time. 

The sales planning process

Nothing about sales is static. Sales planning should therefore be a living, breathing process that managers review as new products are updated or released, market conditions change, or their team scales.

Nothing about sales is static. Sales planning should therefore be a living, breathing process that managers review as new products are updated or released, market conditions change, or their team scales. 

The typical sales planning process includes 5 key steps:

1. Align your mission statement with your sales plan

Take the first step by crafting an awesome mission statement. This will establish your company’s purpose and unify your team around a succinct principle. 

But it is vital to bring that mission statement to increase employee engagement, boost productivity , and commit everyone to the same goals and objectives. To keep your big-picture strategy from floating around in the stratosphere, tie it together with your already-established mission statement. 

For example, if your mission statement centers around finding the best possible solutions for each customer’s unique problems, your sales plan should mirror that same sentiment—and offer ways you can actually deliver. 

Once you’ve ironed out these details, be sure to clearly communicate them with your team. Explain how your sales plan aligns with your mission statement and the importance of maintaining that continuity. 

2. Analyze your market 

Your business doesn’t operate in a vacuum, and neither should your sales plan. Take a close look at each of your competitors and your own company’s current performance in the market and incorporate that data into a holistic plan. How do your competitors serve your target audience? How do your own strategies stand up to — or fail to meet — market demands?

In order to identify your ideal customers, as well as their product and service needs, you should utilize customer feedback, user research, client surveys, sales team and service team interviews, social listening, keyword research, and competitive analysis.. Instead of assuming that you already know what customers want, potentially wasting time, resources, and revenue, take the time to pinpoint their demands, expectations, and requirements. Then train and develop your sales plan to address them. 

Remember that 77% of B2B customers find their buying journey difficult, so a sales plan that takes their unique needs into account can make all the difference when it comes to attracting and retaining clients. 

3. Set sales goals and targets 

Setting both short- and long-term goals and targets is sometimes challenging. Managers often scramble to improve everything all at once without a clear understanding of how to do it. The foundation for strong goal-setting is a healthy mix of the right sales metrics (e.g., activity metrics, pipeline metrics, lead gen metrics, and productivity metrics) and measuring them against the right KPIs . 

The best way to set realistic, yet challenging targets for your sales plan is to collect and make effective use of high-quality data. Powerful, fully-integrated sales tools help your team accomplish this by eliminating the need for manual data entry and updating. Your team can glean a comprehensive, up-to-date understanding of where they are and where they want to go; all without missing a beat. 

Over time, you can use metrics and KPIs from previous periods to fine-tune your targets. Integrate both your sales and marketing metrics to help you refine your goals and find more opportunities to improve your processes. 

4. Define your sales team’s roles and responsibilities

Each sales team member plays a crucial role in the success of the larger unit:

• Inside and outside sales reps focus on making contact with prospects
• Account managers retain, engage, and satisfy clients
• Regional sales managers support their direct reports and coordinate sales operations 
• Sales operations managers improve team efficiency, productivity, and effectiveness
• Sales development reps (SDRs) research, prospect, and qualify leads
• Account executives (AEs) run demos, conduct compelling presentations, identify and resolve purchasing challenges, and negotiate buying terms
• Sales engineers address in-depth product questions, identify customers’ technical needs, and develop demos

While this isn't an exhaustive list of each individual role’s responsibilities, it illustrates how many moving parts a well-oiled sales team needs to run. Executive sales team members (like the Director of Sales, VP of Sales, and Chief Sales Officer) focus on higher-level sales initiatives, and their knowledge and expertise is crucial to the team’s overall success.

Because there are so many different sales career pathways , managers should clearly define each person's responsibilities and outline how their efforts will contribute to the sales plan. Break down tasks and targets for each team member and measure their performance alongside those larger KPIs. For example, you might measure SDRs against number of deals closed, number of calls, or number of meetings, while evaluating account executives using number of demos, opportunities won, and win rate.

5. Evaluate results

Your sales plan should never be rigid. Even if you think you’ve crafted a sales plan masterpiece, it’s essential to follow up after implementation and evaluate your results. Using robust sales technology, you can easily track every activity within your sales process and evaluate how the execution of each task reveals your team’s strengths and shortcomings. 

A strong sales tool offers a variety of features that help you assess performance—one of which being a sales dashboard . Dashboards standardize, centralize, and visually illustrate all of your sales data in a single place, helping managers evaluate team performance and progress against their set goals in real time.   

Then, armed with those deep insights, you can adjust your sales plan as needed for even better outcomes in the future. 

Key elements of a sales plan 

Though your specific sales plan will vary depending on your unique business, goals, target audience, team size, and industry, there are several common elements you should always consider.

Set realistic goals

Goals motivate sellers and keep them excited about their work. Since highly-engaged teams are 14% more productive than those with low engagement, taking the time to create achievable targets based on market conditions and your customers’ needs, which tie into the things that engage your sellers.

A varying combination of daily, weekly, and monthly goals can help managers keep sales people inspired. Make sure you clearly establish how these smaller goals impact the success of the sales plan to get reps fully committed. 

Explore sales tools

Many of today’s sales teams rely heavily on their tools, but some still struggle with lackluster, disconnected, or outdated technology. To create and carry out a seamless sales plan, your team needs tools that are completely integrated and offer the type of transparency that streamlines your entire operation.

Most sales teams use customer relationship management (CRM) tools to organize contacts and optimize sales management. In fact, 50% of top tech sellers use CRM tools, while 97% of sales professionals say that their CRM is important for closing deals. 

While your CRM is crucial , that one tool alone is not enough to support your team at every step of the sales process. Your team needs a full suite of integrated features, like dashboards, forecasts, automation, and buyer sentiment analysis . With the right SalesTech , your team can improve productivity, communication, and lead conversion to ultimately build and execute excellent sales plans. 

Communicate clear expectations 

Establishing and enforcing expectations is critical to just about every part of a business. After all, how are employees supposed to know what they should do and whether they’re doing it properly without understanding what’s expected of them? 

In sales, this is especially important. Success often hinges on specific, time-sensitive activities that are properly executed. For instance, swift customer follow-up can make or break a deal. A rep’s failure to understand where their co-worker’s responsibility ends and theirs begins can change a success into a failure. 

To anticipate or resolve any existing confusion, managers should define crystal-clear expectations both for the team and for individual sellers. Document those expectations in an easy-to-access place. Each seller should have the right resources and direction to execute every sales task in a timely manner. This builds trust and communication within the team, which is the key to the success of  any sales plan. 

Develop training programs 

Organizations that invest in training receive about $453 for every dollar invested (a 353% ROI). Top-performing sellers are more likely to spend a significant amount of time training with their managers. It’s no wonder 89% of sales leaders have invested or plan to invest in internal sales training. Those that fail to prioritize skill development will likely fall behind their competitors. 

There are many different types of training programs , each with varying benefits and costs. One thing to note is that regardless of which type of training program you choose, make sure your team has the right tools and the training to effectively use those tools to help everyone get the most out of the investment.

Examples of strategic sales plans 

There are several different types of sales plans that might be useful to your specific business and team. Here are some examples of the most commonly used strategic sales plans.

Customer profile  

Developing an ideal customer profile (ICP) is an excellent way to make sure your team targets the right prospects. An ICP can fine-tune messaging, and establish a strong overall sales strategy. To get started building this type of sales plan, identify your best current customers, reach out to those customers for feedback, and study your customer and sales data. Then, use those insights to craft a valuable ICP that’ll drive even more business from new verticals . 

30-60-90-day plan

It’s helpful to break your sales plan up into more digestible chunks. A 30-60-90-day plan divides goals, activities, and metrics into 30-day intervals, each with progressively challenging steps. It’s a great way to set reps up for continuous improvement without overwhelming them right off the bat. 

Market expansion plan 

Stimulating growth in new markets is a daunting task, but a market expansion sales plan gives your team clear direction on how to break through. This model is best used for new territories or regions where your ICP, account distribution costs, time zones, and other key factors differ from those in your typical market. 

Marketing-alignment plan 

Getting your sales and marketing departments on the same page can ameliorate many issues that might hinder your sales success—like inconsistent messaging, uncoordinated strategy, disparate data, disconnected tools, lack of understanding, differing priorities, competition for funding, and more. A sales plan that’s grounded in sales-marketing alignment can effectively bring both teams together for greater cohesion, better resource sharing, more scalable playbooks, and shorter sales cycles .

New product/service plan

If your organization plans to launch a new product or service in the near future, it’s probably ideal to create a sales plan around that debut. This will help your team properly track revenue, understand subsequent growth, and identify areas of strengths and weaknesses. 

Tips for creating an effective sales plan 

Regardless of the type of sales plan you choose, there are some well-established best practices that’ll help your team translate the plan into real-world success.

Create a market analysis

Fluctuating market trends make it difficult to stay on top of the competitive landscape and customer demands. Be sure to conduct an in-depth market analysis to better understand how to reach your target audience. Then, create a sales and prospecting approach geared to those insights. 

If your sales plan is founded upon hard facts and data, like industry standards, previous performance data and sales forecasts, and qualitative and quantitative feedback from sales and marketing teams, you can make meaningful adjustments that will garner better results at a faster rate. 

Utilize your marketing team 

If you establish your marketing team as your collaborative partner on your sales plan, they become your team’s secret weapon. Ask your marketing team to share their insights, and regularly voice their questions and concerns about your strategy. The effort required for getting sales and marketing teams in rhythm is worth it to make your plan more optimized and robust. 

Communicate with your sales team

At the core of any great sales plan is effective communication, so make sure your team has everything they need to receive updates, share input, and explore their colleagues’ challenges. Encourage them to let you know what’s working and what isn’t. Company chat applications (e.g., Slack) are great, but they don’t always enable the seamless communication required for a fully-optimized sales operation. Leverage tools that act as a central hub for all things sales.

Sales execution platforms , for example, offer centralized communication in a single place. Team members can always access and share updates and communication histories, collaborate, and work efficiently toward the same goals. 

Sales plan templates 

Even with a deeper understanding of what your sales plan needs and why it’s important, crafting one of your own can be confusing. Sales plan templates can help guide your process and ensure nothing falls through the cracks. An effective template should include spaces for key elements, strategy specifics, roles and responsibilities, KPIs, short- and long-term goals, and deadlines. 

To help get your sales planning juices flowing, we’ve created a sales plan template with everything you’ll need for success:

A powerful platform for effective sales planning

Your sales plan acts as your team’s guiding light for developing a clear, effective strategy. Effective planning aligns sales and marketing, helps teams progress and performance, and improves seller engagement, motivation, and productivity. But the various moving pieces of a strong sales plan require the support of an intelligent system of action.

Outreach’s Sales Execution Platform reduces the time-consuming, manual activities typically associated with sales planning. As the only AI-powered Sales Execution Platform, Outreach unlocks seller productivity to create more pipeline and close more deals.

Learn more about how Outreach helps managers boost their team’s productivity , or request a demo today.

How an Account Executive uses Outreach

Sales productivity: Key metrics and how to boost them

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How to Write a Sales Plan

Table of Contents

Every business needs a business plan as well as more detailed road maps that offer guidance to each department working toward that common goal. As the revenue-generating engine of your company, the sales department should be a top priority for this type of document, aptly named the “sales plan.” This guide introduces the concept of a sales plan and gives you all the guidance you need to create a sales plan that works for your business.

What is a sales plan?

A sales plan details the overall sales strategy of a business, including the revenue objectives of the company and how the sales department will meet those goals. This may also include revenue goals, the target audience and tools the team will use in their day-to-day. In addition, the sales plan should include examples of the hurdles and pain points the team might encounter, as well as contingency plans to overcome them.

“[A sales plan] is essential to support the growth of an organization,” said Bill Santos, vice president of the ITsavvy Advanced Solutions Group. “A sales plan helps individual reps understand the priorities of the business as well as the measurements by which they will be evaluated.”

Business plans vs. sales plans

Business plans and sales plans are closely linked. A sales plan, though, should outline the actions that the sales department will take to achieve the company’s broader goals. A sales plan differs from a business plan, though both work toward the same end.

“A business plan is a ‘what’ [and] a sales plan is a ‘how,'” said James R. Bailey , professor of management and Hochberg Professional Fellow of Leadership Development at the George Washington University School of Business. “Business plans are where a firm wants to go. A sales plan is a part of how they can achieve that. A business plan is direction; a sales plan is execution.”

For example, a software company that developed a new mobile application might state in its business plan that the app will be installed by 1 million users within a year of launch, while the sales plan describes how that will actually be achieved.

How to write a sales plan

Every sales plan should suit the individual needs of a different company, so they come in all shapes and sizes. There is no one-size-fits-all sales plan; the one you create will be unique to your business. With careful planning, you’ll have a much clearer vision of what you need to accomplish and a road map for how to get there. 

Chris Gibbs, vice president of global sales at Centripetal Networks, named some additional items that every sales plan should include.

• Targeted accounts: Assign each salesperson a few key accounts to focus on, and grow from that base.
• Targeted verticals: Sales teams might focus on specific market segments or verticals, such as a particular industry.
• SKUs: Salespeople should emphasize certain SKUs or inventory items rather than get lost in a broad catalog of merchandise to sell.
• Sales and marketing coordination: Sales and marketing teams should work together to create promotions to help generate sales.
• Product road maps: Every company has a road map, and each product should have a road map that shows the plan and direction for a product offering over time to chart out when a product will launch and when it might sunset or be replaced by a newer model.
• Forecasts: Sales forecasting is projecting sales volumes and expectations by comparing them historically to sales of previous years, and then conducting market comparison to determine where sales will fall against the competition.

“Sales plans are extremely important to ensure there is cohesiveness between product teams, sales and marketing,” Gibbs said. “In addition, they’re important for ensuring that timing of new products and/or new version releases coincide with sales objectives and forecasts.”

What are the steps to create a sales plan?

A sales plan is necessary for businesses of every size, from an individual entrepreneur to a Fortune 500 company. When you’re ready to actually write your sales plan, follow these steps:

1. Define the objectives. 

Clearly outlining your goals and stating your objectives should always be the first step in creating a sales plan or any other business venture. You should include the expected sales volume and any markets or territories you expect to reach. 

For example, let’s say you own a retail store selling household goods and electronics. If your purpose is to establish yourself as a trusted local retailer, ask yourself the following questions:

• If so, are they purchasing anything or just browsing?
• Was it word of mouth?
• Was it through marketing efforts, such as email marketing, direct mail or social media?
• How many are new customers?
• How many are repeat customers?
• Where do you want your sales to come from? 
• What are some external and internal factors that could impact your sales? These include industry trends and economic conditions.

When you can precisely state your key objectives, you are setting yourself up to plan later steps around achieving your goals.

2. Assess the current situation.

The next step is to create an honest overview of your business situation in relation to the goal you set in the first step. 

Review your strengths and assets. Take a look at your resources and how you can apply them to your goal. This can include personal relationships and competitive advantages like new products or services.

For example, if your goal is to enhance your relationship with your customers, you’d need to ask yourself some questions to examine your current situation:

• What is your current relationship with your customers?
• Where did most of your sales come from?
• Where would you like to expand your sales?

When examining your strengths and opportunities, conduct a SWOT analysis to get a clearer picture of where your business stands.

3. Determine and outline the sales strategies. 

Sales strategies are the actual tactics your team will use to reach customers. They can include marketing channels as well as procedures for lead generation and client outreach employed by your salespeople.

Here are two examples of potential sales strategies: 

• Use your POS system to retain customer information so you can track current and new customers.
• Employ email marketing, text message marketing , social media, outbound call center services and direct mail marketing campaigns.

4. Define roles for the sales team. 

Each member of the sales team should be assigned clear roles, whether they vary from person to person or everyone performs the same functions.

Defining the sales direction of the team is crucial, as it shows the focus of the company and helps the team target and execute sales most effectively.

The plan of attack for the sales team should be communicated clearly by leadership, whether it is from team leaders or the CEO.  

5. Inform other departments of sales objectives.

A sales plan shouldn’t just update a company president or C-suite; it should inform the whole organization of the sales team’s objectives. 

Clearly outline your plan for the rest of the company to help them understand the goals and procedures of the sales team. Other departments become more efficient when interacting with the sales team and clients. This also conveys a certain level of quality and professionalism to the clients about the company.

6. Provide tools for the sales team.

Provide the tools each member of the sales team needs to achieve the stated goals, such as customer relationship management (CRM) software. The best CRM software is customizable to meet a company’s needs, making it much easier for your team to use the software and work efficiently.

7. Detail how the department will track progress. 

Offer strategic direction and insight on how progress will be monitored. Having a quarterly review to assess whether the company is on target is just as important as the plan itself.

Markets change, and so should your sales plan. Keeping it up to date will help you capitalize on the market and achieve your goals. Tracking progress is made easier by the tools you use to collect data. That data will then have to be analyzed and presented in a way which all departments can understand and use for future growth. 

Key elements of a sales plan

Every sales plan should also include the following elements.

Realistic goals

You need to set achievable goals . Challenge your sales team, but don’t push too hard. Bailey said that these “deliverables” are among the key points to include in a sales business plan. 

“Deliverables need to be as specific as possible and moderately difficult to achieve – specific inasmuch as being measurable in a manner that is uncontested [and] moderately difficult inasmuch as making sales goals too difficult can lead to failure and discouragement.”

Midpoint goals also help build morale and keep the team working toward a larger goal. Instead of having one giant goal, creating smaller goals to achieve along the way will keep your team focused.

Set milestones that give you the opportunity to regularly determine whether you are on track to achieve your sales goals or need to make adjustments.

Sales tools

Tracking sales throughout the term is helpful, and you can employ tools to keep track of each team member as well as the department overall. It also helps establish a culture of accountability among salespeople.

“Tools can help, especially project management and CRM software,” Santos said. “Having a weekly cadence of update and review is also important, as it sends a message that ownership and updates are important.”

Clear expectations and a defined commission structure

Assign goals and responsibilities to each team member to make expectations clear. This is true whether or not each team member has the same goals.

“We meet with each individual to come up with a plan that works for them so that they can reach their goals,” said Leah Adams, director of client success at Point3 Security. “We measure results based on numbers. Each team member has his own plan and how they’re going to get there.”

It’s also necessary to spell out the commission structure in full detail.

“The only real difference is how sales count,” Bailey said. “In petroleum-based products … a few big clients are necessary. Compensation needs to be structured not just in contract value, but in graduated terms: Above $1 million, commissions move from 5% to 9%, and so forth. In smaller-volume enterprises, commissions might be front-loaded with higher percentages early, then graduated down. You have to reward what you want.”

Training programs

Along the way, some training might be necessary to maintain the momentum.

“What’s important to us is that we’re teaching these individuals to be the best salesperson they can be,” Adams said. “We help them do that by constantly training them and giving them knowledge of what’s going on in our industry. Everything stays on track because each member of the team knows their individual goal; though each person has a number, they also know the ultimate goal is for the entire team to hit.”

Adams said that an effective CRM keeps things organized and helps delegate tasks and responsibilities on a schedule that uses the company’s lead information.

Key steps to follow when devising a sales plan

Here are some best practices for creating a sales plan:

• Refer to the business plan. The sales plan should directly address the objectives of the business plan and how those objectives can be achieved.
• Advance clear objectives. The clearer the objectives are, the easier it will be to reach your goals.
• Reference prior sales data. Chart sales over the previous few terms, and project the trend for the current term. New businesses can create sales projections based on expectations.
• Outline the commission structure. This will help motivate your team and help you calculate anticipated costs.
• Be clear about how progress is measured. There should be no dispute about this. If larger clients carry more weight than lower-volume buyers, that should be stated upfront.

The benefits of a sales plan

A sales plan keeps the sales department on track, considering the details of how they must operate to hit their targets and achieve company objectives. Because the sales team is the primary driver of revenue, it is an incredibly important document. [Related article: Adopting a CRM? How to Get Buy-in From Your Sales Department ]

“It’s extremely important to have a sales plan in place, almost a must,” Adams said. “Without this plan, it’s almost impossible to get through the year and hit the company’s sales goals.”

It’s not uncommon to encounter obstacles along the way, however. A good sales plan accounts for that.

“Almost always, you’ll run into the speed bumps along the way, but with a plan in place, it makes it a whole lot easier to navigate through it all,” Adams said. “The sales plan allows you to adjust when necessary so the goal can still be hit. I strongly believe a plan allows you to stay in control and reduce the risk while being able to measure the team’s results along the way to that finish line.”

A solid sales plan helps you deal with unexpected events and acts as a benchmark for where your company is and where you want it to go.

Sales plan templates

Sales templates are helpful in that many of them are based on tried-and-true formats that have been used by businesses across several industries. They can also provide structure so that it is clear to each employee what their role and responsibilities are. 

Create your own sales plan by downloading our free template .

“A template helps plan each individual’s daily activities in a structured way,” Adams said. “If you know what each person is doing daily, it’s easier to help correct what’s going wrong. It helps with things like conversion rates, etc. Yes, these templates can be customized in any way a team’s manager sees fit, based on how he believes the team will perform better.”

Sales plans should be unique to the company; however, there are key components they should always include. Because there is somewhat of a formula, you can use a template.

Templates are extremely helpful, Gibbs said. “It creates uniformity for the team, as well as a yearly or quarterly sales plan to present to senior management.”

Gibbs added that templates can easily be customized to meet the needs of a particular business or sales team.

Keeping your team on track with a sales plan

Planning is vital for any business, especially when dealing with sales targets. Before selling your product or service, you must outline your goals and ways to execute them. Essentially, a sales plan enables you to mitigate problems and risks. When there is a clear plan of action, you will know how to proceed in order to attain your goals. 

Enid Burns contributed to the writing and reporting in this article. Source interviews were conducted for a previous version of this article.

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How to Build a Sales Strategy Plan for Your Business

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Building and developing a sales strategy plan is arguably the most crucial activity your business will engage in. Whether focused on B2B sales strategy, inbound, outbound, small-to-medium business (SMB) or enterprise, the company needs a dependable source of income to survive.

The key to achieving dependable revenue is in tying specific sales activity to solid, thoughtful, and data-backed objectives formed with the company’s long-term goals in mind.  

While proponents of the adage  stop planning, start doing  have a point in case (no sales strategy plan succeeds without execution) I would argue it’s akin to the famous idiom  shoot first, ask questions later.   

Without a sales strategy plan in place, sales reps and directors make decisions based on what is in front of them at that given time. Not because they’re careless or foolish, but rather unaware of the company’s long-term goals. As a result, it becomes challenging to tie sales activity to specific data-backed objectives.     

So, to create dependable, long-lasting growth throughout the business, sales directors need a strategy. And that, ladies and gents, starts with a solid sales strategy plan.

What is a sales strategy plan?

A sales strategy plan is a company’s roadmap for securing dependable, long-term revenue through the retention and acquisition of new and existing customers. 

They typically encompass everything from specific tactics, market strategy, processes, objectives, forecasting, budgeting, and timeline. Also, plans vary in length, often spanning over a year, maybe two, with an added focus to each fiscal quarter.       

Most businesses’ sales strategy plans are top-down, with revenue targets commonly stipulated by investors, shareholders, and other C-Level executives with a vested financial interest in the company. These are either achieved through the increase of revenue, reduction in expenses, or a combination of both.     

How to develop a sales strategy plan

As I just mentioned, its those at the top that generally implement sales strategy plans. Someone decides on an arbitrary revenue or growth figure based on external factors, divides the number evenly amongst sales territories, and hits the trigger button. 

The problem with this approach is that it’s far too simplistic . It fails to take into account which markets and territories could support the most growth, the continually evolving customer journey, competitors, market maturity, etc.

Consequently, these poorly-planned strategies lose traction over time, create confusion amongst the sales team, and fail to achieve their overall objectives.

So, to build a successful sales strategy plan directors should follow this five-stage sales strategy plan template:  

• Put the customer at the center of your business
• Align with overall business goals

SWOT Analysis

• Go-to-customer strategy

Setting goals

Customer centricity.

Every company starts and ends with its customers. Period. This is why how you hold your customers, or the customer experience you want to create, is the driving force behind all sales strategy plans. 

While customer experience isn’t exclusively a sales issue, we inevitably find ourselves communicating with them daily as they build their primary relationships with our brand. 

Therefore, the experience they have with the sales team shapes their opinion of the company, and in extension, how they share that experience with their peers or through social networks, either good or bad.

As a result, customer experience is critical to the success of the sales strategy plan, forcing sales teams to think about:

• How they want their customers to view the brand?
• Around which fundamental values do they want to build their customer experience?
• Are the field reps aware and communicating appropriately during their face-to-face visits?

What I’m trying to say is, before engaging in budget talks, sales forecasting , and annual sales objectives, the entire organization and sales team need to put the customer at the heart of everything. They need to take an outside-in approach to the sales plan and consider what kind of experience they’d like to create. 

Corporate alignment

The sales team is responsible for executing the corporate strategy. Sure, marketing, customer success, and other internal and external communication programs play a part in creating awareness around the brand, but it’s sales that get the job done.

It’s important to note that this means more than just hitting target revenue. Senior executives are concerned about market positioning, maturity, customer perception, and what they stand for as a brand. As a result, they will have various goals other than pure revenue, such as:

• Increase market share
• New product line revenue
• Increase share of wallet
• Territorial expansion

The “big picture” enterprise goals must be taken into consideration when building a sales strategy plan. If not, the entire future of the organization is put in jeopardy.

Let me give you an example.

Imagine you are given an annual target revenue of $99m at a company with three primary service plans. 

The first represents your traditional business model, the one your sales team has sold for years. It’s a maturing market, and your company has a solid reputation and an established client base.

The second service plan is an ambitious entry into a new vertical and market segment. It’s a potentially lucrative gamble being a relatively unexplored segment, but the sales team lacks experience and reputation. 

The third and final service plan requires expansion into a new sales territory . Again, this is an unexplored ground that senior executives have earmarked for potential in the future.

As the sales director, you have two options to hit your target revenue of $99m. You could:

• Focus on your traditional service plan . Your sales team knows the market well, has an established reputation amongst industry leaders, and with a bit of luck, could reach target revenue without worrying too much about the success of the new service plans.
• Develop a sales strategy plan balanced across all three . You might decide to split your annual revenue target into three, smaller $33m pieces – one for each service plan. You choose to reallocate resources and training budget to help with the two untested plans.

If it were you, what option would you choose? Option 1 or Option 2?

Hopefully, you avoided the potential trap of Option 1. 

While it may bring you short-term success (your target is to hit $99m after all), the long-term future of the company is at risk. Investments made within these new divisions that widen the organization’s revenue plan may be forced to scale back or shut down completely, severely impacting the company’s long-term growth strategy. 

Another critical step in building a sales strategy plan is SWOT analysis . This tactic is handy when assessing the challenges your organization faces when venturing into a new market or under pressure from increasing competition, by looking at a company’s:

Opportunities

By analyzing each of these areas, businesses can build on their strengths, mitigate their weaknesses, uncover new opportunities while blunting the various threats that may crop up down the line.

So how do you undertake a SWOT analysis?

First of all, you will need to allocate an hour, maybe two, to gather a diverse group of colleagues (both internal and external if possible) as well as company leadership. This diversity is critical in providing differing perspectives on each of the four points of your SWOT analysis.

Once you’ve gathered everybody, I recommend handing out a pad of sticky notes and asking each person to come up with five separate points for each quadrant. Doing this exercise first gives every member of the team a voice while reducing the pressure of “group think.”

To help in your analysis mull over some of the following questions: 

• What are your most substantial assets?
• Which of those assets would you consider the strongest and why?
• What is unique about your company?
• What advantages do you hold over your competitors?
• How skilled are your sales team?
• Which of the business processes are most successful?
• What are the potential areas for improvement?
• What is it customers are saying they would like to see more of?
• Are there any physical or tangible assets the company lacks?
• Are there skill gaps within the sales team?
• Where do your competitors have an edge?
• What are some of the current market trends?
• Is the market expanding or constricting?
• Are there any upcoming industry events?
• Do you need to consider any upcoming regulatory changes?
• Is your chief competitor losing traction with their customer base?
• Is there something clear and obvious missing from your market?
• Are there any competitors that could be a potential threat in the future?
• Is the current customer base satisfied with your services?
• Is the sales team happy?
• Is customer behavior changing?
• Are there any legal threats facing the company in the near future?

Once you’ve completed this exercise, you should end up with a prioritized list of points up for debate amongst the leadership group. You can then convert these points to real-time strategy and add actionable objectives to the sales strategy plan.

Go-to-Customer Strategy

This section of the sales strategy plans focuses on how, as an organization, you can most effectively reach your target customer base.

Figuring out the pros and cons, risks, and costs to all the possible routes to your customers is an extremely time-consuming, complex task. Sales directors must look at:

• Field sales
• Inside sales
• Channel partners

Each route also has its subset of implementations, such as SDRs, territory account management, product specialists, outsourced lead scoring, the primary account managers…the list is truly endless!

What’s more, the go-to-customer strategy is a continually evolving process that needs constant revision to match real-time market changes.

Fortunately for us, sales author David Brock came up with three questions to help analyze core issues within the customer-go-to strategy:

• How do we find and engage all our target customers?
• What’s the most effective method in engaging them?
• How can we achieve this at the lowest possible cost/risk?  

So let’s start by answering our first question. 

To do that, we need to know who our customers are. Now, this doesn’t include everyone; you need to identify your company’s “ sweet spot .” What is your company the absolute best at doing in the world, and who benefits from it?

As soon as we begin to move away from that sweet spot, the quicker the win rate plummets and the costlier the sales cycle becomes.

To answer the second question, we need to look at our customer’s buying process. How do they initiate contact with the business? Is the first touch online, or through outreach via the outside sales team? How do they want to buy from us? 

The simplest and easiest way to find out is by asking your customers. 

Finally, after settling on the customer’s preferred method or process of engagement, how can we achieve this with the lowest cost/risk? The most economic risk deployment model is rarely the cheapest, so strike a balance between both customer and budget allowance.

Now that we’ve taken an in-depth look at our organizational objectives, market positioning, customers, and devised a go-to strategy, it’s time to put this all together with some actionable goals.

Setting  goals for sales reps  is mandatory. Not only as necessary incentives that push them to the limit, but also for keeping their activity aligned to overall business objectives.

This is why all sales goals should follow the SMART principle:

TIME-SENSITIVE 

The more specific you can be when setting sales goals, the more likely your team is to hit them. 

Their primary goal is probably to increase revenue. So instead of giving them an arbitrary figure, ask yourself how much would you like to increase revenue? By when? Why? And How? The more specific you can be, the better.

To evaluate your field sales team’s progress, asses them against some form of quantitative yardstick. If not, how can we know they’re on track or, more importantly, if they are falling short, how we can interject and provide the necessary support?

When setting goals, directors need to toe a fine line between ambition and reality. Yes, we want ambitious objectives that force our reps to go above and beyond what’s expected, but on the flip side, set them too high, and it has the opposite effect – demoralizing and alienating the team from management.

Find that sweet spot somewhere in the middle, and you’ll find your reps much more driven to carry out your sales strategy plan.

The sales goals directors and managers set have to be tied to a relevant, quantitative objective. It goes back to the point I made earlier regarding corporate alignment. If the sales strategy plan fails to execute the bigger picture set out by the company executives, then its future success and longevity are put in jeopardy.

Let’s take a look at a quick example.

Imagine our corporate team tasks us with increasing market share by 20% over the next financial year. 

As sales directors, we must decide on the most cost-effective yet risk-averse strategy to achieve that goal. One option would be to increase our Share of Wallet by  boosting customer retention  figures or reducing churn. 

Now, an actionable sales objective for our reps would be to improve our customer satisfaction ranking, or in other words, where a customer places us against our competitors in loyalty and satisfaction.

Time-Sensitive

Finally, our sales goals need an expiry date. If sales reps believe they have all year to hit their objectives, then where’s the incentive? Again, it will need to be achievable as I alluded to earlier, but with just enough stick to get things moving at the business end of the quarter.

Well, I hope that’s given you a head start when developing your next sales strategy plan! Just remember, there is no one-size-fits-all sales plan. Customize the sales strategy plan template provided to fit your needs, those of the organization, and their goals. 

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Top 10 Sales Business Plan Templates with Examples and Samples

Taranjeet Singh

A well-crafted sales business plan is essential for any company that wants to succeed. But creating a great sales plan can be time-consuming and challenging. That's where sales business plan templates come in.

Sales business plan templates provide a pre-made framework that you can design according to your plan and thus saving you time and effort. Furthermore, it helps you ensure that your plan is comprehensive and well-organized.

The best business plan ppt are 100% editable and customizable. Change the images, colors, and text to match your company's branding. You can also add or remove slides as needed.

If your requirement is to create a great sales business plan, then a sales business plan template is the perfect solution. 

With the below-mentioned templates, you can quickly and easily build a plan to help you achieve your sales goals.

Let’s begin!

Template 1: Sales Plan Presentation Template

This content-ready PPT template focuses on helping businesses decide their mission, drive business growth, and cultivate repeat customers. This concise and informative PowerPoint presentation is designed to equip your sales team with necessary skills and knowledge to elevate your company’s growth. It provides you with valuable insights and strategies for achieving sales objectives, capturing new markets, and fostering customer loyalty. Elevate your sales approach with this dynamic presentation, available for download to maximize your business potential.

Download Now!

Template 2: Sale Action Plan PPT

Experience the transformative potential of our ready to use PowerPoint slide.  This meticulously crafted presentation is your key to unlocking sales success. With in-depth market analysis and strategic insights, it equips you with the required tools to optimize your advertising campaigns to make sales. Seamlessly navigate market trends and consumer behavior to enhance your brand's impact. To access this invaluable resource and drive your business forward, download our PPT. Embrace the power of data-driven decision-making and elevate your sales performance.

Template 3: Sales Strategy Plan PPT

Introducing our professional and appealing curated PowerPoint template. This is a top-notch PowerPoint template to you effectively outline and convey your sales strategy. With a visually captivating layout and content that effortlessly highlights your market analysis, target audience, competitive advantages, and action plans, leave a lasting impression on your audience. Unlock the power of persuasive presentations and grow your business to unparalleled heights. Download now!

Template 4: Sales and Marketing Plan for Business Growth PPT

This PPT delves into crucial topics of sales such as, goals, targets, strategies, measurement, and tactics. This dynamic presentation provides you with a roadmap to propel your business toward success. By defining clear objectives, identifying the target audience, devising practical strategies, measuring performance, and implementing tactical approaches, this plan ensures a comprehensive approach to sales and marketing. Download this insightful resource now to gain valuable insights and actionable steps to accelerate your business growth.

Template 5: Business Sales Growth Strategy Plan Model PPT

Leverage the power of our PPT, covering key topics such as products, strategy, customers, geographical segments, and distribution channels. It consists of different segments and tools to help you identify growth opportunities, develop strategies to capture them, and track your progress. It is a valuable resource if you want to increase your sales. Download this template today and embrace the path to sustainable growth.

Template 6: Sales Strategy of Business Plan PPT

This is a content-ready PowerPoint template exhibiting six-stage process to optimize your sales approach. With visually captivating graphics and intuitive design, showcase different stages of sales, including its process and strategy, market knowledge, science metrics, sales excellence and performance, sales skills, and customer knowledge. This actionable PPT slide empowers you to present your sales strategy with precision and impact. Enhance your presentations today and achieve sales success by deploying this PPT.

Template 7: Sales Strategy Business Plan Template 

Designed by our experts, this professional and visually appealing template offers a streamlined six-stage process to guide you through your sales strategy. Whether you're focusing on marketing, channels, advertising, collateral, or training, this template has got you covered. Its clean & modern design makes it perfect for showcasing your business plan to your clients or team members. Grab this powerful PPT today.

Template 8: Strategic Sales Growth Action Plan PPT

This comprehensive presentation showcases a roadmap for success, emphasizing the key components necessary to reach new customers and expand into untapped markets. With estimated cost analysis, projected sales figures, actionable steps, and achievable targets, this PPT provides you the blueprint for sales growth. Deploy this PowerPoint slide now to to unleash your organization's potential for unparalleled success. It's time to seize opportunities and fuel exponential growth in the competitive business landscape.

Template 9: Framework of Business Plan for Sales Growth PPT

Achieving substantial sales growth requires a well-structured business plan. This content-ready PowerPoint presentation outlines critical components essential for success. It covers vital topics, such as, business strategy, sales strategy, resource development, technology, and sales operations. Discover strategic approaches to optimize your business's growth potential and enhance sales effectiveness. Unlock valuable insights and actionable steps to drive revenue and maximize profitability. To access this informative presentation, download it now.

Template 10: Key Sales Action Plans for Business Growth Template

This ready to use template is designed to help you drive success and achieve exponential growth. Focusing on strengthening and developing your sales strategies covers essential stages such as planning, budgeting, expenses, and revenues. Harness the well-crafted sales plan and unlock your business's full potential. Download this invaluable resource to transform your sales approach and propel your organization toward unprecedented success.

A well-crafted sales business plan is a critical component for any organization looking to thrive in the market. By outlining clear objectives, strategies, and tactics, it provides a roadmap for success and empowers businesses to effectively navigate challenges, capitalize on opportunities, and achieve sustainable growth. Therefore, SlideTeam brings you a collection of content-ready and custom-made PPT templates as a valuable tool for organizations seeking to achieve their revenue targets and drive growth. Deploy these premium slides for setting goals, defining strategies, and implementing effective sales tactics. With careful execution and adaptation, the sales business plan template becomes a roadmap to sustainable sales success.

FAQs on Sales Plan

What is a sales business plan.

A sales business plan is a strategic document that outlines the objectives, strategies, and tactics a company will employ to achieve its sales targets and generate revenue. It serves as a roadmap for the sales team, providing a clear direction and structure to follow. A well-crafted sales business plan includes thorough market analysis, target customer identification, sales goals, budgeting, and sales forecasting. It also outlines the sales strategies, such as pricing, promotional activities, distribution channels, and customer relationship management. A sales business plan is a blueprint for success, helping businesses align their efforts and maximize their sales potential.

How Do I Write a Sales Business Plan?

Writing a sales business plan requires careful consideration and attention to detail. Here are essential steps to guide you:

• Define objectives: Clearly state your sales goals and desired outcomes.
• Conduct market analysis: Understand your target market, competitors, and industry trends.
• Identify target customers: Define your ideal customers and their needs.
• Develop sales strategies: Outline lead generation, customer acquisition, and retention tactics.
• Set sales targets: Establish measurable and achievable sales objectives.
• Create a budget: Allocate resources for sales activities, marketing, and sales team development.
• Develop a sales forecast: Estimate sales projections based on market analysis and historical data.
• Define sales processes: Detail the steps involved in the sales cycle and align them with the customer journey.
• Monitor and evaluate: Establish key performance indicators and review progress regularly.
• Adapt and refine: Continuously refine your plan based on feedback and market dynamics.

What are the 4 Common Sales Strategies?

Four common sales strategies used by businesses are:

• Consultative Selling : This approach builds solid customer relationships and understands their needs. Salespeople act as consultants, providing personalized solutions and guidance.
• Solution Selling : This strategy involves identifying customer pain points and offering tailored solutions. It requires understanding the customer's business and aligning product/service features with their needs.
• Relationship Selling : This strategy centres around developing long-term relationships with customers. Salespeople focus on building trust, providing exceptional customer service, and nurturing ongoing partnerships.
• Social Selling : With the coming of social media, this strategy leverages platforms like LinkedIn and Twitter to connect with customers, share relevant content, and engage in conversations that can lead to sales opportunities.

Businesses can effectively engage customers, differentiate themselves, and drive revenue growth by employing these sales strategies.

Why is a Sales Plan Important?

A sales plan is crucial for the success of a business for several reasons. Firstly, it provides the sales team with a clear roadmap and direction, ensuring everyone is aligned and working towards common goals. It helps set realistic sales targets and objectives, allowing businesses to measure progress and make necessary adjustments. A sale plan also aids in identifying and understanding the target market and customers, enabling businesses to tailor their sales strategies and approaches accordingly. Moreover, it assists in allocating resources effectively, optimizing budgeting and forecasting, and maximizing sales opportunities. A well-defined sale plan ultimately increases the chances of achieving sales targets, driving revenue growth, and outperforming competitors.

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• How to Build Sales Strategy Plan: Guides and Examples
• Business management

Developing a sales strategy is perhaps the most crucial task that a business can undertake. Regardless of whether the focus is on B2B sales strategy, inbound, outbound, SMBs, or enterprise, a reliable source of income is necessary for a company's survival. In this article, Viindoo Enterprise Management Software will introduce to your a comprehensive guide to build sales strategy plan and basic examples.

What is a Sales Strategy?

A sales strategy  serves as a blueprint for a company to establish reliable, long-term revenue streams by retaining and acquiring new and existing customers.

These plans typically include a range of elements such as specific tactics, market strategies, processes, objectives, forecasting, budgeting, and timelines. The duration of the plans varies, but they usually span over a year or two, with a particular focus on each fiscal quarter.

Typically, sales strategy plans for most businesses are formulated top-down, with revenue targets set by investors, shareholders, and other C-Level executives who have a financial interest in the company. These targets can be achieved through increasing revenue, reducing expenses, or a combination of both.

>>>>> Read more: Top 10 best sales management software

The relationship between Sales Strategy and Business Strategy

The relationship between Sales Strategy and Business Strategy is closely intertwined and interacts to ensure the sustainable development of a business. Here is the relationship and interaction between these two concepts:

Business Strategy as the Foundation

Business strategy  is the overall stance of the enterprise, shaping long-term development direction, primary objectives, and how the business will operate in the market. It encompasses critical decisions about what to do, where, with whom, and how to achieve long-term goals.

Sales Strategy Serving the Business Strategy

Sales strategy  is a subset of the business strategy, focusing on the approach to the market and customers to execute business objectives. It contains specific plans and campaigns to generate sales, revenue growth, and market share.

Roadmap for success​

Interaction in Development

The  sales strategy  must be formed based on the foundation of the business strategy. How you approach the market, build customer relationships, and create value must reflect the overall objectives of the business. Simultaneously, the outcomes of the sales strategy can provide crucial information to adjust and refine the business strategy.

Shaping Products and Services

The business strategy decides which products and services will be developed and created, while the sales strategy determines how they will be marketed and sold to the market.

Italic Center

Reflecting Market Realities

The sales strategy provides insights into customer feedback, sales performance, and the market. This information can play a vital role in adjusting the business strategy to align with changing market dynamics.

In summary, sales strategy and business strategy are interdependent and need to work together to achieve the overall goals of the business. The business strategy provides the overarching guidance, while the sales strategy shows the specific methods to execute and contribute to the business strategy.

How to Develop a Sales Strategy Plan

Building a Sales Strategy Plan is no easy task, as it requires the work of multiple departments and different skill sets in planning and organizing. Take a look at the following steps to build a comprehensive and effective sales strategy plan.

Understand Your Market

Research and analyze your target market, including demographics, needs, preferences, and buying behaviors. Identify key trends and market dynamics that could impact your sales efforts.

Set Clear Objectives

Define specific, measurable, achievable, relevant, and time-bound (SMART) sales goals for each phase or period of your plan.

Determine whether your objectives are focused on increasing revenue, expanding market share, entering new markets, or launching new products.

>>>>> Related content:  ERD model for sales management

Segment Your Audience

Divide your target market into segments based on common characteristics, needs, and behaviors. Tailor your sales strategies and messages to address the unique needs of each segment

Position Your Product/Service

Clearly articulate your value proposition – how your product/service solves your customers' problems or fulfills their needs better than alternatives.

Differentiate your offering from competitors and highlight your unique selling points.

Choose Sales Channels

Select the most appropriate sales channels based on your target audience and product/service type (e.g., online, direct sales, retail, distribution, partnerships).

Ensure your chosen channels align with your customers' preferences.

Pricing and Value

Determine your pricing strategy, considering factors like costs, competition, perceived value, and market positioning.

Communicate the value your product/service delivers and justify the pricing to your target customers.

Sales Process and Methodology

Define the steps and stages of your sales process, from lead generation to closing the sale and post-sale support.

Choose a sales methodology that suits your product/service and customer interactions (e.g., consultative selling, solution selling, relationship-based selling).

>>>> Read More:  Build sales goals

Sales Team and Training

Develop a marketing and promotional plan that aligns with your sales objectives and target audience.

Determine how you will generate leads, nurture prospects, and create awareness through advertising, content marketing, social media, events, and more.

Measure and Optimize

Set up key performance indicators (KPIs) to track the effectiveness of your sales efforts.

Regularly analyze your sales data to identify strengths, weaknesses, opportunities, and threats. Adjust your strategies accordingly.

Budget and Resources

Allocate resources such as budget, manpower, and technology needed to implement your sales strategy effectively.

Monitor and Adapt

Continuously monitor the market, customer feedback, and competitive landscape to stay agile and adapt your sales strategy as needed.

Remember, a successful Sales Strategy Plan is dynamic and flexible, allowing you to respond to changes in the market and customer behavior. Regularly review and update your plan to ensure its relevance and effectiveness.

>>>> Read More:  Sales conversion rate

Building a sales strategy with the Viindoo solution

Technology is an enabler, and its effective implementation requires alignment with your overall sales strategy and objectives. It's essential to assess your specific needs, evaluate available technologies, and tailor their adoption to support your unique sales approach.

Viindoo's solution is an integrated software ecosystem designed for businesses, providing comprehensive information technology solutions to optimize workflow and enhance operational efficiency

Building a sales strategy with the help of Viindoo systerm can be highly beneficial in improving sales effectiveness and efficiency. Here are some key areas where technology can support the development of a sales strategy:

Viindoo CRM plays a critical role in supporting and enhancing sales strategy

Implementing a Customer Relationship Management (CRM) system allows you to effectively manage customer data, track interactions, and analyze customer behavior. It enables you to segment your customer base, identify potential leads, and nurture existing customer relationships, ultimately driving sales growth.

Viindoo CRM gives you an overview of Sales, Marketing, Support, etc in customer relationship management

Utilize sales analytics tools in Viindoo to gain insights into sales performance, identify trends, and measure the effectiveness of your sales strategies. This data-driven approach helps you make informed decisions, optimize sales processes, and focus on areas that generate the best results.

• All data reports are completely accurate and automatically updated in real-time.
• Easily customize your own reports with smart measures and filters.
• Visualize data in diverse charts (line/ pie/ bar charts) and filter them with a Pivot table.
• Analyze customer behavior, evaluate trends and shopping habits by segments with Cohort charts.

Discover more

Viindoo Sales Force Automation

Automating repetitive and time-consuming tasks such as data entry, lead management, and quote generation can free up your sales team's time, allowing them to focus on building relationships and closing deals. Sales automation tools streamline processes and improve overall productivity.

To build a sales team with Viindoo Sales Team, Viindoo Sales Target... Organize the Sales team based on regions, delegate management authority, and set sales targets for each team and individual employee.

Sales team management

Digital Marketing and Lead Generation by Viindoo Website

Leverage digital marketing techniques, such as search engine optimization (SEO), social media marketing, and content marketing, to generate leads and drive traffic to your sales channels. Utilize technology platforms and analytics to track lead sources, measure campaign effectiveness, and optimize your marketing efforts.

All-in-one website builder optimizes on-page SEO, nutures brand trust for businesses and accelerate growth..

Viindoo Mobile Sales Tools

Equip your sales team with mobile devices and sales apps that enable them to access customer information, update sales activities on the go, and provide real-time quotes and proposals. Mobile tools enhance sales agility and enable your team to be responsive and productive while in the field.

The new Viindoo Mobile app for mobile device provides access to all Viindoo applications directly from your mobile phone. Every application in your Viindoo database is available from one native app, allowing you to maintain your records, reports, sales, content management, and more while on-the-go. Push notifications keep you informed of every task or action you follow, and the adaptive content delivery system ensures that every screen is optimally viewable from any device size.

Sales Strategy Plan examples

Sales management strategies are essential to the success of any business. By having a clear and effective sales strategy in place, businesses can improve their chances of attracting and retaining customers, increasing revenue, and staying ahead of competitors. Read the following examples to apply it to your business.

Become a thought leader

To become a thought leader, you need to establish yourself as an expert in your field and provide valuable insights and opinions to your audience. Here are some steps you can take:

• Find your niche: Identify a specific area within your industry that you're passionate about and knowledgeable in.
• Create content: Share your ideas and opinions through blog posts, articles, podcasts, videos, or social media.
• Network: Attend industry events, engage with peers on social media, and build relationships with other thought leaders.
• Stay up-to-date: Stay informed about the latest developments and trends in your industry by reading industry publications, attending webinars and conferences, and participating in online discussions.
• Be authentic: Share your personal experiences and opinions, and don't be afraid to challenge conventional wisdom or offer new perspectives.
• Provide value: Offer practical advice and insights that your audience can use to improve their own work or business.
• Engage with your audience: Respond to comments, ask for feedback, and start conversations with your followers.

Become a thought leader to gain reputation as expert in your industry.

By following these steps and consistently producing high-quality content, you can establish yourself as a thought leader in your industry and gain a reputation as a go-to source for insights and advice.

Be prepared for customization

During your sales interactions, it is important to be prepared for encountering customers who have specific and distinctive requirements. This is quite normal when dealing with businesses that have varying organizational structures and diverse needs.

Rather than responding with negative statements such as "you won't" or "you can't," it is essential to ensure that your sales approach is flexible enough to accommodate the customer's preferences. This means being open to adapting your strategy to fulfill their demands, even if it requires putting in additional effort or modifying your usual practices. 

By doing so, you can build stronger relationships with your customers, enhance your reputation as a reliable and customer-focused salesperson, and ultimately achieve greater success in your sales career.

For example, at Viindoo, we assist Business in expanding, customizing, and adding features to suit specific requirements that other software cannot meet.

Value for Customers with Viindoo’s customization service:

• Customized features tailored to specific needs
• In-depth advice from a team of experts
• Commitment to quality 
• Cost savings for business development and operation
• Compatibility with existing functions and high scalability
• Automatic robot quality control system
• Ownership of Customizations

Implement a free trial

According to HubSpot's sales strategy report, one of the most effective methods to convince potential customers to buy your product is by offering a free trial or a freemium version. 

Free trials were found to be 76% effective, while freemium options were 69% effective in converting prospects into paying customers, as demonstrated in a graph representing the popularity of free trial offerings.

By providing a free trial, you are giving potential customers the chance to try out your product without making a commitment. You can set limitations on the free version, such as restricted features or usage caps.

Not only does this provide prospects with a risk-free opportunity to try your product, but it also helps to build brand loyalty and expand your customer base. Prospects who have a positive experience using the free version are more likely to convert to the paid version in the future.

Discover Viindoo Sales Software

The All-in-one Sales Software for SMEs. Simple operations, motivating the team to exceed business targets to increase sales.

In conclusion, building a sales strategy plan is crucial for the success of any business. By following the guides and examples provided, businesses can create an effective plan that aligns with their goals and objectives, increases revenue, and strengthens customer relationships. Continuous evaluation and adaptation are essential for continued success.

>>>>> Related content:

• How to increase sales: A comprehensive guide for businesses
• Strategy for controlling sales costs in business activities

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Sales Strategy Plan

For a business to be sustainable, there must be a continuous and effective flow of sales life cycle. This can help a business stand the tests of time, competitors, trends, and market shifts.

• 9+ Procurement Strategy Plan Examples
• 9+ Communication Strategy Plan Examples

For your company to ensure that its operations, marketing strategies and other corporate and sales-driven activities can provide the financial needs of the business while maintaining its standards for service and product quality, you have to come up with a detailed and time-bound sales strategy plan.

When developing a sales strategy plan, you have to make sure that the strategies and sales techniques that you will implement are aligned with the  sales action plan , corporate objectives, and goals of the business. We have listed a number of sales strategy plan examples that you can refer to if you want to start making the document.

Strategic Sales Plan Example

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Sample Sales Plan Template

Sales and Operations Planning with Strategies Example

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Strategic Sales Planning and Prospecting Example

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Elements of an Outstanding Sales Strategy Plan

If you are in the field of sales or if you are in charge of taking care of the sales and financial activities of the business, you should give high consideration in the processes of sales action planning and thought development as these can affect the success of sales plan and strategy implementation as well as the overall management of business sales.

An outstanding sales strategy plan is one that is comprehensive. Hence, you need to make sure that you will properly evaluate the content of this document before handing it to the sales team of the business and/or other concerned stakeholders. Some of the elements of a great sales strategy plan include the following:

1. Have a detailed sales expectation. Assess the current sales condition of your business and come up with a forecast of both your expenses and sales on particular time periods. In this manner, you can identify the sales target that can be attained by your team or by the business. You may also see quality plan examples & samples .

Make sure that you followed particular measures when coming up with a sales quota or target so that results can be reachable, realistic, and can be good for the business.

2. It is not only the strengths and weaknesses of the business in relation to its sales condition that must be included in your sales strategy plan. This document must also address issues with regards external factors or the circumstances that can be brought or impacted by the environment outside the business. You may also like advertising plan examples & samples .

Be aware with who your competition is. Have a descriptive list of your competitors and identify the share that they have with the marketplace where your business also belongs. If you can have an idea with the sales movement, strategies, functions, and activities of your competition, then it will be easier for you to create a sales strategy plan that can make you a better option for consumers.

3. Be precise with the customers or the market segment that you would like to target. Defining who your ideal audience is can help you create strategies that are aligned with your customer’s needs, demands, aesthetics, and/or expectations. Your sales strategy plan can include a study of your current customers so you can be knowledgeable of the people who find your brand appealing. You may also check out action plan examples .

With the help of the information that you will gather and evaluate, you can create sales strategies that can affect the purchasing decisions of customers which can directly affect the actual sales of the business.

4. Study the marketplace where you operate. Be familiar with the activities and processes within your sales territory. The analysis of the market will allow you to have an idea of the scopes and limitations of your sales strategy plans depending on several factors like the expected returns of particular sales activities and the range of the market reach that you have in terms of selling your products, services, and other offers. You might be interested in event plan examples & samples .

5. Have a great unique selling proposition. Your sales strategy plan must not only focus on your business’s products and/or services but also on how you can differentiate both your business and your brand from your competitors. Knowing your unique selling proposition can better your sales strategy plan. You may also see daily plan examples & samples .

Responding to Changes in The Market With Sales Strategy Plan Example

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Sales Strategy for Effective Sales Planning Example

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Strategic Sales Planning Example

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Sales and Selling Strategies Plan Example

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What Makes a Sales Strategy Plan Highly Usable?

For a sales strategy plan to present great potentials for future successes, it should have a discussion about the gap between the current and aspired conditions of the business and its sales team. Sales strategy plans can be deemed efficient and impressive if it can showcase all the information that can help entities understand the reason or purpose on why there is a need for the planning and implementation of sales strategies and sales call-to-actions.

Here are some of the characteristics that your sales strategy plan must have for its usage to give the highest possible benefits to the business:

• A sales strategy plan must properly define, profile, and assess your current and potential customers.
• A sales strategy plan is expected to have an analysis of your business’s current strengths and weaknesses.
• A sales strategy plan should look into external factors like threats and opportunities that can affect the full implementation of the sales action plans and strategies of the business. You may also see annual plan examples and samples .
• A sales strategy plan must present clarity when it comes to the definition of the business’s market positioning, revenue and sales goals, sales priorities, and desired measurable outputs.
• A sales strategy plan should allow the business to know how to tap new market segments while ensuring the maintenance of its current market share.
• A sales strategy plan should have a list of the strategic action plans  that are fit with the current needs of the business and the demands of the market as well.
• A sales strategy plan must also look into the financial aspect of every sales activities; hence, proper budgeting for all sales strategy plan execution steps must be presented.
• A sales strategy plan is essential to be well-defined and understandable not only by the business but also by all the stakeholders to whom the document is beneficial. You may also like project plan examples .
• A sales strategy plan must direct the sales team accordingly in a way that sales tactics, motivations, and target focus can be grouped together to promote a productive workplace.

Sales and Marketing Plan with Target, Strategies, and Tactics Specification Example

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Sales Plan Example

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Sales Strategy Example

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Sales Plan with New Sales Strategies Example

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How to Write a Well-Defined Sales Strategy Plan

A sales strategy plan can help a business become more successful. It allows the achievement of both long-term and short-term goals of the business especially in relation to sales improvement and operational sustainability.

Listed below is the step-by-step process that you can follow if you want to create a sales strategy plan:

1. Measure the relevance of your business to your customers. Understand the needs of the market so you can align your sales strategy plan with these needs. You may also see management plan examples .

2. Establish a sales target and think of ways on how you can achieve it. If you want to improve your company sales, it is essential for you to first know what you are working with.

3. List down the strategies and tactics that you will evaluate. Think of the best options that can help your business increase its sales. Consider the specific strategies that you will include in your final sales plan. You may also like audit plan examples & samples .

4. Incorporate a  communication strategy plan  in your sales strategy plan. All the stakeholders involved in the development and implementation of the sales strategy plan must be aware of their responsibilities so that they can provide their deliverable accordingly.

5. Once you have already listed all your strategies and call-to-actions, create individual sales plans that can give you the ability to address all the issues and concerns that can help you better the sales condition of your business.

6. Put all the content of the sales strategy plan together and make sure to evaluate the document. Look for items that you can improve and develop and identify the sales strategy plan specifications that must either be changed or removed. You may also check out research plan examples & samples .

It might be overwhelming at first if you will look into all the details that you need to consider when developing a sales strategy plan. The process of the document’s creation might also seem tedious. It will be easier for you to create a sales strategy plan if you will download any of our sales strategy plan examples . Use our examples as your references to ensure the effectiveness of your document’s content and format.

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Small Business Trends

How to create a business plan: examples & free template.

This is the ultimate guide to creating a comprehensive and effective plan to start a business . In today’s dynamic business landscape, having a well-crafted business plan is an important first step to securing funding, attracting partners, and navigating the challenges of entrepreneurship.

This guide has been designed to help you create a winning plan that stands out in the ever-evolving marketplace. U sing real-world examples and a free downloadable template, it will walk you through each step of the process.

Whether you’re a seasoned entrepreneur or launching your very first startup, the guide will give you the insights, tools, and confidence you need to create a solid foundation for your business.

Table of Contents

How to Write a Business Plan

Embarking on the journey of creating a successful business requires a solid foundation, and a well-crafted business plan is the cornerstone. Here is the process of writing a comprehensive business plan and the main parts of a winning business plan . From setting objectives to conducting market research, this guide will have everything you need.

Executive Summary

The Executive Summary serves as the gateway to your business plan, offering a snapshot of your venture’s core aspects. This section should captivate and inform, succinctly summarizing the essence of your plan.

It’s crucial to include a clear mission statement, a brief description of your primary products or services, an overview of your target market, and key financial projections or achievements.

Think of it as an elevator pitch in written form: it should be compelling enough to engage potential investors or stakeholders and provide them with a clear understanding of what your business is about, its goals, and why it’s a promising investment.

Example: EcoTech is a technology company specializing in eco-friendly and sustainable products designed to reduce energy consumption and minimize waste. Our mission is to create innovative solutions that contribute to a cleaner, greener environment.

Our target market includes environmentally conscious consumers and businesses seeking to reduce their carbon footprint. We project a 200% increase in revenue within the first three years of operation.

Overview and Business Objectives

In the Overview and Business Objectives section, outline your business’s core goals and the strategic approaches you plan to use to achieve them. This section should set forth clear, specific objectives that are attainable and time-bound, providing a roadmap for your business’s growth and success.

It’s important to detail how these objectives align with your company’s overall mission and vision. Discuss the milestones you aim to achieve and the timeframe you’ve set for these accomplishments.

This part of the plan demonstrates to investors and stakeholders your vision for growth and the practical steps you’ll take to get there.

Example: EcoTech’s primary objective is to become a market leader in sustainable technology products within the next five years. Our key objectives include:

• Introducing three new products within the first two years of operation.
• Achieving annual revenue growth of 30%.
• Expanding our customer base to over 10,000 clients by the end of the third year.

Company Description

The Company Description section is your opportunity to delve into the details of your business. Provide a comprehensive overview that includes your company’s history, its mission statement, and its vision for the future.

Highlight your unique selling proposition (USP) – what makes your business stand out in the market. Explain the problems your company solves and how it benefits your customers.

Include information about the company’s founders, their expertise, and why they are suited to lead the business to success. This section should paint a vivid picture of your business, its values, and its place in the industry.

Example: EcoTech is committed to developing cutting-edge sustainable technology products that benefit both the environment and our customers. Our unique combination of innovative solutions and eco-friendly design sets us apart from the competition. We envision a future where technology and sustainability go hand in hand, leading to a greener planet.

Define Your Target Market

Defining Your Target Market is critical for tailoring your business strategy effectively. This section should describe your ideal customer base in detail, including demographic information (such as age, gender, income level, and location) and psychographic data (like interests, values, and lifestyle).

Elucidate on the specific needs or pain points of your target audience and how your product or service addresses these. This information will help you know your target market and develop targeted marketing strategies.

Example: Our target market comprises environmentally conscious consumers and businesses looking for innovative solutions to reduce their carbon footprint. Our ideal customers are those who prioritize sustainability and are willing to invest in eco-friendly products.

Market Analysis

The Market Analysis section requires thorough research and a keen understanding of the industry. It involves examining the current trends within your industry, understanding the needs and preferences of your customers, and analyzing the strengths and weaknesses of your competitors.

This analysis will enable you to spot market opportunities and anticipate potential challenges. Include data and statistics to back up your claims, and use graphs or charts to illustrate market trends.

This section should demonstrate that you have a deep understanding of the market in which you operate and that your business is well-positioned to capitalize on its opportunities.

Example: The market for eco-friendly technology products has experienced significant growth in recent years, with an estimated annual growth rate of 10%. As consumers become increasingly aware of environmental issues, the demand for sustainable solutions continues to rise.

Our research indicates a gap in the market for high-quality, innovative eco-friendly technology products that cater to both individual and business clients.

SWOT Analysis

A SWOT analysis in your business plan offers a comprehensive examination of your company’s internal and external factors. By assessing Strengths, you showcase what your business does best and where your capabilities lie.

Weaknesses involve an honest introspection of areas where your business may be lacking or could improve. Opportunities can be external factors that your business could capitalize on, such as market gaps or emerging trends.

Threats include external challenges your business may face, like competition or market changes. This analysis is crucial for strategic planning, as it helps in recognizing and leveraging your strengths, addressing weaknesses, seizing opportunities, and preparing for potential threats.

Including a SWOT analysis demonstrates to stakeholders that you have a balanced and realistic understanding of your business in its operational context.

• Innovative and eco-friendly product offerings.
• Strong commitment to sustainability and environmental responsibility.
• Skilled and experienced team with expertise in technology and sustainability.

Weaknesses:

• Limited brand recognition compared to established competitors.
• Reliance on third-party manufacturers for product development.

Opportunities:

• Growing consumer interest in sustainable products.
• Partnerships with environmentally-focused organizations and influencers.
• Expansion into international markets.
• Intense competition from established technology companies.
• Regulatory changes could impact the sustainable technology market.

Competitive Analysis

In this section, you’ll analyze your competitors in-depth, examining their products, services, market positioning, and pricing strategies. Understanding your competition allows you to identify gaps in the market and tailor your offerings to outperform them.

By conducting a thorough competitive analysis, you can gain insights into your competitors’ strengths and weaknesses, enabling you to develop strategies to differentiate your business and gain a competitive advantage in the marketplace.

Example: Key competitors include:

GreenTech: A well-known brand offering eco-friendly technology products, but with a narrower focus on energy-saving devices.

EarthSolutions: A direct competitor specializing in sustainable technology, but with a limited product range and higher prices.

By offering a diverse product portfolio, competitive pricing, and continuous innovation, we believe we can capture a significant share of the growing sustainable technology market.

Organization and Management Team

Provide an overview of your company’s organizational structure, including key roles and responsibilities. Introduce your management team, highlighting their expertise and experience to demonstrate that your team is capable of executing the business plan successfully.

Showcasing your team’s background, skills, and accomplishments instills confidence in investors and other stakeholders, proving that your business has the leadership and talent necessary to achieve its objectives and manage growth effectively.

Example: EcoTech’s organizational structure comprises the following key roles: CEO, CTO, CFO, Sales Director, Marketing Director, and R&D Manager. Our management team has extensive experience in technology, sustainability, and business development, ensuring that we are well-equipped to execute our business plan successfully.

Products and Services Offered

Describe the products or services your business offers, focusing on their unique features and benefits. Explain how your offerings solve customer pain points and why they will choose your products or services over the competition.

This section should emphasize the value you provide to customers, demonstrating that your business has a deep understanding of customer needs and is well-positioned to deliver innovative solutions that address those needs and set your company apart from competitors.

Example: EcoTech offers a range of eco-friendly technology products, including energy-efficient lighting solutions, solar chargers, and smart home devices that optimize energy usage. Our products are designed to help customers reduce energy consumption, minimize waste, and contribute to a cleaner environment.

Marketing and Sales Strategy

In this section, articulate your comprehensive strategy for reaching your target market and driving sales. Detail the specific marketing channels you plan to use, such as social media, email marketing, SEO, or traditional advertising.

Describe the nature of your advertising campaigns and promotional activities, explaining how they will capture the attention of your target audience and convey the value of your products or services. Outline your sales strategy, including your sales process, team structure, and sales targets.

Discuss how these marketing and sales efforts will work together to attract and retain customers, generate leads, and ultimately contribute to achieving your business’s revenue goals.

This section is critical to convey to investors and stakeholders that you have a well-thought-out approach to market your business effectively and drive sales growth.

Example: Our marketing strategy includes digital advertising, content marketing, social media promotion, and influencer partnerships. We will also attend trade shows and conferences to showcase our products and connect with potential clients. Our sales strategy involves both direct sales and partnerships with retail stores, as well as online sales through our website and e-commerce platforms.

Logistics and Operations Plan

The Logistics and Operations Plan is a critical component that outlines the inner workings of your business. It encompasses the management of your supply chain, detailing how you acquire raw materials and manage vendor relationships.

Inventory control is another crucial aspect, where you explain strategies for inventory management to ensure efficiency and reduce wastage. The section should also describe your production processes, emphasizing scalability and adaptability to meet changing market demands.

Quality control measures are essential to maintain product standards and customer satisfaction. This plan assures investors and stakeholders of your operational competency and readiness to meet business demands.

Highlighting your commitment to operational efficiency and customer satisfaction underlines your business’s capability to maintain smooth, effective operations even as it scales.

Example: EcoTech partners with reliable third-party manufacturers to produce our eco-friendly technology products. Our operations involve maintaining strong relationships with suppliers, ensuring quality control, and managing inventory.

We also prioritize efficient distribution through various channels, including online platforms and retail partners, to deliver products to our customers in a timely manner.

Financial Projections Plan

In the Financial Projections Plan, lay out a clear and realistic financial future for your business. This should include detailed projections for revenue, costs, and profitability over the next three to five years.

Ground these projections in solid assumptions based on your market analysis, industry benchmarks, and realistic growth scenarios. Break down revenue streams and include an analysis of the cost of goods sold, operating expenses, and potential investments.

This section should also discuss your break-even analysis, cash flow projections, and any assumptions about external funding requirements.

By presenting a thorough and data-backed financial forecast, you instill confidence in potential investors and lenders, showcasing your business’s potential for profitability and financial stability.

This forward-looking financial plan is crucial for demonstrating that you have a firm grasp of the financial nuances of your business and are prepared to manage its financial health effectively.

Example: Over the next three years, we expect to see significant growth in revenue, driven by new product launches and market expansion. Our financial projections include:

• Year 1: $1.5 million in revenue, with a net profit of $200,000.
• Year 2: $3 million in revenue, with a net profit of $500,000.
• Year 3: $4.5 million in revenue, with a net profit of $1 million.

These projections are based on realistic market analysis, growth rates, and product pricing.

Income Statement

The income statement , also known as the profit and loss statement, provides a summary of your company’s revenues and expenses over a specified period. It helps you track your business’s financial performance and identify trends, ensuring you stay on track to achieve your financial goals.

Regularly reviewing and analyzing your income statement allows you to monitor the health of your business, evaluate the effectiveness of your strategies, and make data-driven decisions to optimize profitability and growth.

Example: The income statement for EcoTech’s first year of operation is as follows:

• Revenue: $1,500,000
• Cost of Goods Sold: $800,000
• Gross Profit: $700,000
• Operating Expenses: $450,000
• Net Income: $250,000

This statement highlights our company’s profitability and overall financial health during the first year of operation.

Cash Flow Statement

A cash flow statement is a crucial part of a financial business plan that shows the inflows and outflows of cash within your business. It helps you monitor your company’s liquidity, ensuring you have enough cash on hand to cover operating expenses, pay debts, and invest in growth opportunities.

By including a cash flow statement in your business plan, you demonstrate your ability to manage your company’s finances effectively.

Example:  The cash flow statement for EcoTech’s first year of operation is as follows:

Operating Activities:

• Depreciation: $10,000
• Changes in Working Capital: -$50,000
• Net Cash from Operating Activities: $210,000

Investing Activities:

•  Capital Expenditures: -$100,000
• Net Cash from Investing Activities: -$100,000

Financing Activities:

• Proceeds from Loans: $150,000
• Loan Repayments: -$50,000
• Net Cash from Financing Activities: $100,000
• Net Increase in Cash: $210,000

This statement demonstrates EcoTech’s ability to generate positive cash flow from operations, maintain sufficient liquidity, and invest in growth opportunities.

Tips on Writing a Business Plan

1. Be clear and concise: Keep your language simple and straightforward. Avoid jargon and overly technical terms. A clear and concise business plan is easier for investors and stakeholders to understand and demonstrates your ability to communicate effectively.

2. Conduct thorough research: Before writing your business plan, gather as much information as possible about your industry, competitors, and target market. Use reliable sources and industry reports to inform your analysis and make data-driven decisions.

3. Set realistic goals: Your business plan should outline achievable objectives that are specific, measurable, attainable, relevant, and time-bound (SMART). Setting realistic goals demonstrates your understanding of the market and increases the likelihood of success.

4. Focus on your unique selling proposition (USP): Clearly articulate what sets your business apart from the competition. Emphasize your USP throughout your business plan to showcase your company’s value and potential for success.

5. Be flexible and adaptable: A business plan is a living document that should evolve as your business grows and changes. Be prepared to update and revise your plan as you gather new information and learn from your experiences.

6. Use visuals to enhance understanding: Include charts, graphs, and other visuals to help convey complex data and ideas. Visuals can make your business plan more engaging and easier to digest, especially for those who prefer visual learning.

7. Seek feedback from trusted sources: Share your business plan with mentors, industry experts, or colleagues and ask for their feedback. Their insights can help you identify areas for improvement and strengthen your plan before presenting it to potential investors or partners.

FREE Business Plan Template

To help you get started on your business plan, we have created a template that includes all the essential components discussed in the “How to Write a Business Plan” section. This easy-to-use template will guide you through each step of the process, ensuring you don’t miss any critical details.

The template is divided into the following sections:

• Mission statement
• Business Overview
• Key products or services
• Target market
• Financial highlights
• Company goals
• Strategies to achieve goals
• Measurable, time-bound objectives
• Company History
• Mission and vision
• Unique selling proposition
• Demographics
• Psychographics
• Pain points
• Industry trends
• Customer needs
• Competitor strengths and weaknesses
• Opportunities
• Competitor products and services
• Market positioning
• Pricing strategies
• Organizational structure
• Key roles and responsibilities
• Management team backgrounds
• Product or service features
• Competitive advantages
• Marketing channels
• Advertising campaigns
• Promotional activities
• Sales strategies
• Supply chain management
• Inventory control
• Production processes
• Quality control measures
• Projected revenue
• Assumptions
• Cash inflows
• Cash outflows
• Net cash flow

What is a Business Plan?

A business plan is a strategic document that outlines an organization’s goals, objectives, and the steps required to achieve them. It serves as a roadmap as you start a business , guiding the company’s direction and growth while identifying potential obstacles and opportunities.

Typically, a business plan covers areas such as market analysis, financial projections, marketing strategies, and organizational structure. It not only helps in securing funding from investors and lenders but also provides clarity and focus to the management team.

A well-crafted business plan is a very important part of your business startup checklist because it fosters informed decision-making and long-term success.

Why You Should Write a Business Plan

Understanding the importance of a business plan in today’s competitive environment is crucial for entrepreneurs and business owners. Here are five compelling reasons to write a business plan:

• Attract Investors and Secure Funding : A well-written business plan demonstrates your venture’s potential and profitability, making it easier to attract investors and secure the necessary funding for growth and development. It provides a detailed overview of your business model, target market, financial projections, and growth strategies, instilling confidence in potential investors and lenders that your company is a worthy investment.
• Clarify Business Objectives and Strategies : Crafting a business plan forces you to think critically about your goals and the strategies you’ll employ to achieve them, providing a clear roadmap for success. This process helps you refine your vision and prioritize the most critical objectives, ensuring that your efforts are focused on achieving the desired results.
• Identify Potential Risks and Opportunities : Analyzing the market, competition, and industry trends within your business plan helps identify potential risks and uncover untapped opportunities for growth and expansion. This insight enables you to develop proactive strategies to mitigate risks and capitalize on opportunities, positioning your business for long-term success.
• Improve Decision-Making : A business plan serves as a reference point so you can make informed decisions that align with your company’s overall objectives and long-term vision. By consistently referring to your plan and adjusting it as needed, you can ensure that your business remains on track and adapts to changes in the market, industry, or internal operations.
• Foster Team Alignment and Communication : A shared business plan helps ensure that all team members are on the same page, promoting clear communication, collaboration, and a unified approach to achieving the company’s goals. By involving your team in the planning process and regularly reviewing the plan together, you can foster a sense of ownership, commitment, and accountability that drives success.

What are the Different Types of Business Plans?

In today’s fast-paced business world, having a well-structured roadmap is more important than ever. A traditional business plan provides a comprehensive overview of your company’s goals and strategies, helping you make informed decisions and achieve long-term success. There are various types of business plans, each designed to suit different needs and purposes. Let’s explore the main types:

• Startup Business Plan: Tailored for new ventures, a startup business plan outlines the company’s mission, objectives, target market, competition, marketing strategies, and financial projections. It helps entrepreneurs clarify their vision, secure funding from investors, and create a roadmap for their business’s future. Additionally, this plan identifies potential challenges and opportunities, which are crucial for making informed decisions and adapting to changing market conditions.
• Internal Business Plan: This type of plan is intended for internal use, focusing on strategies, milestones, deadlines, and resource allocation. It serves as a management tool for guiding the company’s growth, evaluating its progress, and ensuring that all departments are aligned with the overall vision. The internal business plan also helps identify areas of improvement, fosters collaboration among team members, and provides a reference point for measuring performance.
• Strategic Business Plan: A strategic business plan outlines long-term goals and the steps to achieve them, providing a clear roadmap for the company’s direction. It typically includes a SWOT analysis, market research, and competitive analysis. This plan allows businesses to align their resources with their objectives, anticipate changes in the market, and develop contingency plans. By focusing on the big picture, a strategic business plan fosters long-term success and stability.
• Feasibility Business Plan: This plan is designed to assess the viability of a business idea, examining factors such as market demand, competition, and financial projections. It is often used to decide whether or not to pursue a particular venture. By conducting a thorough feasibility analysis, entrepreneurs can avoid investing time and resources into an unviable business concept. This plan also helps refine the business idea, identify potential obstacles, and determine the necessary resources for success.
• Growth Business Plan: Also known as an expansion plan, a growth business plan focuses on strategies for scaling up an existing business. It includes market analysis, new product or service offerings, and financial projections to support expansion plans. This type of plan is essential for businesses looking to enter new markets, increase their customer base, or launch new products or services. By outlining clear growth strategies, the plan helps ensure that expansion efforts are well-coordinated and sustainable.
• Operational Business Plan: This type of plan outlines the company’s day-to-day operations, detailing the processes, procedures, and organizational structure. It is an essential tool for managing resources, streamlining workflows, and ensuring smooth operations. The operational business plan also helps identify inefficiencies, implement best practices, and establish a strong foundation for future growth. By providing a clear understanding of daily operations, this plan enables businesses to optimize their resources and enhance productivity.
• Lean Business Plan: A lean business plan is a simplified, agile version of a traditional plan, focusing on key elements such as value proposition, customer segments, revenue streams, and cost structure. It is perfect for startups looking for a flexible, adaptable planning approach. The lean business plan allows for rapid iteration and continuous improvement, enabling businesses to pivot and adapt to changing market conditions. This streamlined approach is particularly beneficial for businesses in fast-paced or uncertain industries.
• One-Page Business Plan: As the name suggests, a one-page business plan is a concise summary of your company’s key objectives, strategies, and milestones. It serves as a quick reference guide and is ideal for pitching to potential investors or partners. This plan helps keep teams focused on essential goals and priorities, fosters clear communication, and provides a snapshot of the company’s progress. While not as comprehensive as other plans, a one-page business plan is an effective tool for maintaining clarity and direction.
• Nonprofit Business Plan: Specifically designed for nonprofit organizations, this plan outlines the mission, goals, target audience, fundraising strategies, and budget allocation. It helps secure grants and donations while ensuring the organization stays on track with its objectives. The nonprofit business plan also helps attract volunteers, board members, and community support. By demonstrating the organization’s impact and plans for the future, this plan is essential for maintaining transparency, accountability, and long-term sustainability within the nonprofit sector.
• Franchise Business Plan: For entrepreneurs seeking to open a franchise, this type of plan focuses on the franchisor’s requirements, as well as the franchisee’s goals, strategies, and financial projections. It is crucial for securing a franchise agreement and ensuring the business’s success within the franchise system. This plan outlines the franchisee’s commitment to brand standards, marketing efforts, and operational procedures, while also addressing local market conditions and opportunities. By creating a solid franchise business plan, entrepreneurs can demonstrate their ability to effectively manage and grow their franchise, increasing the likelihood of a successful partnership with the franchisor.

Using Business Plan Software

Creating a comprehensive business plan can be intimidating, but business plan software can streamline the process and help you produce a professional document. These tools offer a number of benefits, including guided step-by-step instructions, financial projections, and industry-specific templates. Here are the top 5 business plan software options available to help you craft a great business plan.

1. LivePlan

LivePlan is a popular choice for its user-friendly interface and comprehensive features. It offers over 500 sample plans, financial forecasting tools, and the ability to track your progress against key performance indicators. With LivePlan, you can create visually appealing, professional business plans that will impress investors and stakeholders.

2. Upmetrics

Upmetrics provides a simple and intuitive platform for creating a well-structured business plan. It features customizable templates, financial forecasting tools, and collaboration capabilities, allowing you to work with team members and advisors. Upmetrics also offers a library of resources to guide you through the business planning process.

Bizplan is designed to simplify the business planning process with a drag-and-drop builder and modular sections. It offers financial forecasting tools, progress tracking, and a visually appealing interface. With Bizplan, you can create a business plan that is both easy to understand and visually engaging.

Enloop is a robust business plan software that automatically generates a tailored plan based on your inputs. It provides industry-specific templates, financial forecasting, and a unique performance score that updates as you make changes to your plan. Enloop also offers a free version, making it accessible for businesses on a budget.

5. Tarkenton GoSmallBiz

Developed by NFL Hall of Famer Fran Tarkenton, GoSmallBiz is tailored for small businesses and startups. It features a guided business plan builder, customizable templates, and financial projection tools. GoSmallBiz also offers additional resources, such as CRM tools and legal document templates, to support your business beyond the planning stage.

Business Plan FAQs

What is a good business plan.

A good business plan is a well-researched, clear, and concise document that outlines a company’s goals, strategies, target market, competitive advantages, and financial projections. It should be adaptable to change and provide a roadmap for achieving success.

What are the 3 main purposes of a business plan?

The three main purposes of a business plan are to guide the company’s strategy, attract investment, and evaluate performance against objectives. Here’s a closer look at each of these:

• It outlines the company’s purpose and core values to ensure that all activities align with its mission and vision.
• It provides an in-depth analysis of the market, including trends, customer needs, and competition, helping the company tailor its products and services to meet market demands.
• It defines the company’s marketing and sales strategies, guiding how the company will attract and retain customers.
• It describes the company’s organizational structure and management team, outlining roles and responsibilities to ensure effective operation and leadership.
• It sets measurable, time-bound objectives, allowing the company to plan its activities effectively and make strategic decisions to achieve these goals.
• It provides a comprehensive overview of the company and its business model, demonstrating its uniqueness and potential for success.
• It presents the company’s financial projections, showing its potential for profitability and return on investment.
• It demonstrates the company’s understanding of the market, including its target customers and competition, convincing investors that the company is capable of gaining a significant market share.
• It showcases the management team’s expertise and experience, instilling confidence in investors that the team is capable of executing the business plan successfully.
• It establishes clear, measurable objectives that serve as performance benchmarks.
• It provides a basis for regular performance reviews, allowing the company to monitor its progress and identify areas for improvement.
• It enables the company to assess the effectiveness of its strategies and make adjustments as needed to achieve its objectives.
• It helps the company identify potential risks and challenges, enabling it to develop contingency plans and manage risks effectively.
• It provides a mechanism for evaluating the company’s financial performance, including revenue, expenses, profitability, and cash flow.

Can I write a business plan by myself?

Yes, you can write a business plan by yourself, but it can be helpful to consult with mentors, colleagues, or industry experts to gather feedback and insights. There are also many creative business plan templates and business plan examples available online, including those above.

We also have examples for specific industries, including a using food truck business plan , salon business plan , farm business plan , daycare business plan , and restaurant business plan .

Is it possible to create a one-page business plan?

Yes, a one-page business plan is a condensed version that highlights the most essential elements, including the company’s mission, target market, unique selling proposition, and financial goals.

How long should a business plan be?

A typical business plan ranges from 20 to 50 pages, but the length may vary depending on the complexity and needs of the business.

What is a business plan outline?

A business plan outline is a structured framework that organizes the content of a business plan into sections, such as the executive summary, company description, market analysis, and financial projections.

What are the 5 most common business plan mistakes?

The five most common business plan mistakes include inadequate research, unrealistic financial projections, lack of focus on the unique selling proposition, poor organization and structure, and failure to update the plan as circumstances change.

What questions should be asked in a business plan?

A business plan should address questions such as: What problem does the business solve? Who is the specific target market ? What is the unique selling proposition? What are the company’s objectives? How will it achieve those objectives?

What’s the difference between a business plan and a strategic plan?

A business plan focuses on the overall vision, goals, and tactics of a company, while a strategic plan outlines the specific strategies, action steps, and performance measures necessary to achieve the company’s objectives.

How is business planning for a nonprofit different?

Nonprofit business planning focuses on the organization’s mission, social impact, and resource management, rather than profit generation. The financial section typically includes funding sources, expenses, and projected budgets for programs and operations.

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Close more deals with the latest sales trends and tips from Salesblazers.

What Is Sales Performance Management? Examples and Tips

Learn how to keep your sales reps — and your business — on the right track with a solid performance strategy.

Terry Walsh

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You set targets for your sales organization and rely on all your team members to work together to hit them. But with so many moving parts at play, you need a reliable way to monitor sales activities, analyze results, and create action plans to increase performance. Enter sales performance management (SPM).

In this article, we’ll walk through how to set up a sales performance management process, tools you can use to save time, and tips for helping your team succeed.

What you’ll learn :

• What is sales performance management?

Why is sales performance management important?

Key components of sales performance management.

• 4 tips for better sales performance management

What to look for in sales performance management software

8 sales productivity pitfalls (and how to avoid them).

Get the Sales Productivity Workbook and avoid pitfalls like bloated tech stacks and approval bottlenecks.

What is sales performance management (SPM)?

Sales performance management (SPM) is a process that helps sales organizations track, manage, and improve the work of their sales teams. This includes everything from forecasting to implementing training programs, monitoring activities, quota management, and incentive planning.

SPM focuses on guiding sales reps toward achieving company goals. It measures things like how well a team performs against targets, sales velocity, and sales cycle length.

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Sales performance management is important because it supports your sales team’s overall strategy. At the center of that is efficiency; it aims to streamline and automate simpler tasks so sales reps can focus on selling and leadership can focus on improving business strategies.

I’ve seen SPM used to optimize a salesperson’s daily workflow, helping them get in front of customers more often and boosting sales opportunities. It can also help determine why certain sales reps are closing deals and others aren’t.

Maximizing impact is the new sales mantra, according to  State of Sales  research. Part of that is creating a more efficient sales team. A solid SPM strategy can help you:

• Fine-tune sales forecasts:  Accurate forecasts require regular data analysis. When you have a deep understanding of the trends and patterns of your past sales performance, it becomes quicker and easier to forecast and budget resources.
• Align sales strategies with KPIs:  Analyzing key  metrics  — like conversion rates, customer satisfaction, and churn rate — gives leaders a better view of sales performance. They can then develop strategies to address weaker areas and improve overall sales efficiency and effectiveness.
• Optimize sales processes:  Data can point to which sales process steps take the most time or haven’t produced strong results so you can examine why. It may reveal certain knowledge gaps you can address with  coaching  as well as which workflow functions you can  automate  for higher productivity.

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A sales performance management strategy is like a puzzle. Each piece is unique and plays a specific role. But when you put them all together in the right way, these individual pieces create a unified vision. It can show your team what success looks like.

Here are the key components to think about:

Sales planning

A sales plan helps reps understand company objectives and gives them a roadmap for meeting them. This includes an outline of target customers, potential obstacles, and revenue goals.

Your team’s efficiency relies heavily making sure each rep is making the most of their skills, native talent, and experience, which is why sales territory planning is key. Territory planning matches your reps with the territories and customers they’re best suited and gives them strategies for closing more deals based on data — market trends, sales forecasts, and more.

For example, if your goal is new customer acquisition for a specific territory, you might plan to refresh lead nurturing sequences, expand partnerships in the area, offer special promotions, or host events to capture more new leads.

Sales compensation and incentives

To help keep reps motivated to meet the goals you set for them, you can implement various  commission structures and bonuses. These monetary rewards help you recognize top performers and set the bar for success.

When your team needs an extra boost to achieve a specific goal or meet quota, incentive compensation plans — especially  SPIFFs (Sales Performance Incentive Funds)  — are a good option. Beyond increasing sales, they can strengthen morale and encourage teams to hit short-term goals by providing extra compensation beyond their base salary.

Quota management is also a critical part of SPM. It involves setting, tracking, and achieving specific sales goals over certain time periods. Done well, it helps keep reps motivated and rewards those who reach their goals. Effective sales quotas are realistic, data-backed, and aligned with company goals.

Sales training and coaching

To empower sales teams to hit quota, you need to ensure they have the training and coaching necessary to do their jobs. This isn’t just onboarding; this involves ongoing support from sales managers, call coaching, and continuing education on best practices and the latest sales techniques. (Read more about this in our article on sales enablement .)

Sales insights and strategies

The focus here is on what you sell and how much of it you can and will sell. It includes things like pipeline management, price setting, and  go-to-market strategies  — all of which rely heavily on data.

Your SPM strategy should be fluid, adaptable, and backed by data. You must regularly analyze your performance against your goals. If the results are falling short, dig into why and modify your strategy accordingly. Look at how your products, territories, customer segments, and teams perform to decide where you’re doing well and where you could improve. Then, decide what tactics to apply in weaker areas for better results.

For example, if you see that one of your products or services is underperforming compared with others, look into possible causes by reviewing deal data and insights stored in your CRM. Perhaps you need to adjust your  pricing strategy  or certain sales call techniques to address the problem.

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4 tips for better sales performance management

Sales performance management is ultimately about helping your team meet the goals of the business. Here are a few tips to set them up for success:

• Be transparent with your team:  When changing your strategy or shifting direction, communicate with your team. Explain the new targets and how you plan to meet them and be clear about what success looks like so everyone understands how they fit into the bigger picture. Make sure your reps have access to the data they need to be successful, such as tracking their progress toward meeting quotas.
• Set high and attainable goals:  Use data insights — past performance, market trends, and sales forecasts — to set realistic goals you feel confident your reps can meet. When reps feel capable of meeting goals, chances for success are much higher than if they don’t. Attainable goals not only help keep your organization moving forward, but they also contribute to positive morale.
• Test, learn, and adapt:  Learn from the past with  sales analysis . By pinpointing what’s working and what’s not, you can see where opportunities exist to adjust sales strategies, improve onboarding processes,  develop coaching plans , and increase overall sales performance across your organization.
• Reward high performance:  Rewarding high performance is a great way to keep your teams motivated, productive, and closing more deals. Recognizing achievements is not only a good way to promote employee retention, but it can also be a great way to set expectations and create examples of what success looks like.

When choosing SPM software , you want a solution to help you become more efficient, productive, and effective at selling and meeting your sales targets. Let’s break down a few key features of Sales Cloud’s sales performance management software to show how it can help you do this:

• Automated plans and workflows:  This feature allows you to build incentive compensation plans quickly and easily as well as streamline and automate complex commission workflows. You can also automate tedious manual processes — like admin tasks — so your team is free to focus on selling.
• Real-time reporting and dashboards:  Create intuitive reports and dashboards in minutes and align organizational priorities to seller motivations. Empower your reps with visibility into commission trends, performance data, personalized analytics, and commission statements. These allow reps to track their progress toward goals and view potential earnings within the platform.
• Intelligent territory assignments:  Designate and assign territories to the best-suited reps and allocate resources more efficiently with data insights and automation. Align your accounts, reps, and territories to business priorities and resources. Then, publish assignments within the platform when the plan is finished. You can also visualize your territory plan holistically and make adjustments based on forecasts to ensure maximum impact.

Improve your sales performance management process for better results

Sales performance management is an essential piece of the puzzle for sales organizations. From setting expectations and implementing incentive programs to tracking progress and holding teams accountable, SPM helps you stay competitive and reach your targets. While creating an effective sales performance management plan takes time and effort, it’s crucial for your organization to thrive.

Attain quota faster and speed up sales ops 

Learn how Sales Performance Management helps you connect customer data to sales planning and execution. 

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• Using Sales and Operations Planning

Create a Plan

You can create plans and then duplicate them to save time and perform planning activities incrementally. For example, you have defined the line of business associated with an existing plan, such as organizations and items.

You can create a copy from that existing plan rather than define a new plan.

Use this generic procedure to create a plan.

In a Supply Chain Planning work area, click the Tasks panel tab.

In the Tasks panel drawer, click the Manage Plans link.

In the Search Results region, from the Actions menu, select Create .

On the Create Plan page, complete the general information for the plan:

Enter a name.

(Optional) Provide a description for the plan.

Select the plan type.

Select a supply planning mode.

Supply plan and demand and supply plan types: Options are Constrained and Unconstrained. Constrained is only available if you have opted in for Constraint-Based Supply Planning. Otherwise, the supply planning mode defaults to Unconstrained.

Sales and operations plan type: The supply planning mode defaults to Aggregate.

(Optional) Select the Enable for OTBI reporting check box to make measures from a plan available in Oracle Transactional Business Intelligence (OTBI) for reporting.

Select the owner.

Define the access level:

Select Public to make the plan accessible for all users.

Select Private to restrict the plan accessible to you and to a list of users that you want to provide access.

Based on the type of plan that you selected, complete the required information in one or more tabs (Scope, Demand, Safety Stock, and Supply).

If you’re planning to show archived measures in your plan, you need to set the duration in days for the archived time periods and enable viewing the past days on the plan table. See the View Planning Measures from Archived Time Periods topic to learn more.

Click Save and Close .

Related Topics

• Copy a Plan
• View a Plan